WO2016129311A1 - Automated teller machine, counting method therefor, and automated teller system - Google Patents

Automated teller machine, counting method therefor, and automated teller system Download PDF

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Publication number
WO2016129311A1
WO2016129311A1 PCT/JP2016/050648 JP2016050648W WO2016129311A1 WO 2016129311 A1 WO2016129311 A1 WO 2016129311A1 JP 2016050648 W JP2016050648 W JP 2016050648W WO 2016129311 A1 WO2016129311 A1 WO 2016129311A1
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Prior art keywords
cassette
deposit
withdrawal
automatic
money
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PCT/JP2016/050648
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French (fr)
Japanese (ja)
Inventor
正樹 土谷
康夫 後藤
冠超 王
麗莉 郭
国強 陳
Original Assignee
日立オムロンターミナルソリューションズ株式会社
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Publication of WO2016129311A1 publication Critical patent/WO2016129311A1/en

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    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07D—HANDLING OF COINS OR VALUABLE PAPERS, e.g. TESTING, SORTING BY DENOMINATIONS, COUNTING, DISPENSING, CHANGING OR DEPOSITING
    • G07D9/00—Counting coins; Handling of coins not provided for in the other groups of this subclass

Definitions

  • the present invention relates to an automatic transaction apparatus, a counting method, and an automatic transaction system that can determine the amount of deposit / withdrawal cassette and reject cassette even when an error occurs during automatic counting.
  • a money replenishment / collection cassette is mounted, money is stored while counting from a deposit / withdrawal cassette to the replenishment / collection cassette, and the amount of money is confirmed based on the counting result.
  • the currency is stored in the safe of the automatic transaction apparatus while being differentiated.
  • the currency cannot be identified normally, it is excluded from the currency that can be used for the transaction and stored in the reject cassette. To do. Therefore, severely damaged banknotes (damaged banknotes) and paper that is not banknotes are also mixed in the reject cassette.
  • the balance is confirmed by combining the above counting results with the exclusions stored in the reject cassette. For example, it takes about 10 minutes to collect and count money from the deposit / withdrawal cassette to the replenishment / collection cassette, and then the clerk confirms the contents stored in the reject cassette while referring to various transaction records and matches the count results. And confirming the stock amount. For example, this operation takes about 30 minutes. Thereafter, it takes about 10 minutes, for example, to return the money from the replenishment / collection cassette to the deposit / withdrawal cassette. Therefore, the automatic transaction apparatus must be stopped for about 50 minutes in total. For this reason, there existed a problem of preventing the efficient operation of an automatic transaction apparatus.
  • the transaction is temporarily stopped, the money in the deposit / withdrawal cassette is transported back and forth between the deposit / withdrawal cassette and the operation cassette, and re-discrimination is performed inside the device, thereby mechanically confirming the money inside the deposit / withdrawal cassette. That is, it has been proposed to improve efficiency by performing automatic counting and executing automatic counting.
  • Patent Document 1 discloses a banknote handling apparatus that automatically recovers when a jam occurs on a banknote transported in a banknote transport path.
  • the position that cannot be identified in the conveyance path is a state in which money has already been identified by the identification unit, but remains between the identification unit and the deposit / withdrawal cassette or the reject cassette.
  • the conventional automatic transaction apparatus has a problem that every time an error occurs, a staff member must be dispatched to the site to perform an operation, hindering efficient operation of the automatic transaction apparatus and increasing personnel costs. there were.
  • the object of the present invention is to automatically and continuously maintain the bank balance in the bank account even if an error occurs in the automatic transaction apparatus, without disturbing the efficient operation of the automatic transaction apparatus, To provide an automatic transaction apparatus capable of reducing costs, a counting method thereof, and an automatic transaction system.
  • the automatic transaction apparatus of the present invention comprises a deposit / withdrawal cassette for storing money used for deposit / withdrawal transactions, and a discrimination for distinguishing money conveyed in the automatic transaction apparatus.
  • the money that is discriminated as rejected money by the discriminating unit when performing the money deposit / withdrawal transaction to the deposit / withdrawal cassette, and the discriminating unit from the discriminating unit when performing the automatic counting process Stores a reject cassette for storing the selected money, a replenishment / collection cassette capable of transporting money between each deposit / withdrawal cassette, and the stock of the deposit / withdrawal cassette, the reject cassette, and the replenishment / collection cassette
  • the automatic recovery of the automatic transaction apparatus succeeds in a state in which the bank account balance is confirmed, transport is performed after the automatic recovery, and the deposit / withdrawal cassette and the front According to the monetary value before and after automatic recovery in the replenishment / collection cassette, the monetary value after the automatic recovery in the reject cassette is calculated, thereby determining the final state of the
  • the present invention can also be understood as a counting method for an automatic transaction apparatus and an automatic transaction system.
  • the present invention even if an error occurs in the automatic transaction apparatus, the fixed amount in the bank account is automatically and continuously maintained, and the efficient operation of the automatic transaction apparatus is not hindered. Cost can be reduced.
  • FIG. 1 is a schematic external view of an automatic transaction apparatus. It is an internal structure schematic diagram of an automatic transaction apparatus. It is a flowchart of the automatic counting process of an automatic transaction apparatus. It is a figure which shows the stock amount determination process of a rejection cassette when an error generate
  • FIG. 1 is a schematic external view of an automatic transaction apparatus according to this embodiment.
  • the installation positions and shapes of the respective structures are merely illustrated, and do not limit the present invention. In practice, various appropriate installation positions and shapes can be employed depending on the situation.
  • the automatic transaction apparatus 1 is an apparatus (automatic transaction apparatus) used for transactions such as deposits and withdrawals at a bank or the like.
  • the automatic transaction apparatus 1 includes an operation panel (for example, a touch panel display) 2, operation keys 3, and a password input unit 4, and a user operates them to perform a transaction.
  • a card entrance 6, a deposit / withdrawal port 7, a statement slip discharge port 8 and the like are installed on the front surface.
  • a receiving unit 12 and a transmitting unit 13 that communicate with the host system 11 via the banknote processing means 9, the control unit 10, and the network 101 are housed.
  • the staff operation panel 5 for example, touch panel display
  • a staff to operate on the rear surface is installed, for example.
  • FIG. 2 is a schematic diagram of the internal structure of the automatic transaction apparatus according to this embodiment.
  • the installation positions and shapes of the structures are merely illustrated and do not limit the present invention. In practice, various appropriate installation positions and shapes can be employed depending on the situation.
  • the automatic transaction apparatus 1 has a deposit / withdrawal port 7 (see FIG. 1).
  • the deposit / withdrawal port 7 is provided with an openable / closable shutter 14.
  • money cash
  • money is taken out from the deposit / withdrawal port 7.
  • a discrimination unit 15 Inside the automatic transaction apparatus 1, there are provided a discrimination unit 15, a stacker 16, a deposit / withdrawal cassette 17, a reject cassette 18, and a replenishment / collection cassette 19 for discriminating the authenticity of money and the denomination of money. It has been.
  • a transport path 21 for transporting money is further provided inside the automatic transaction apparatus 1.
  • a second reject cassette 20 may be provided inside the automatic transaction apparatus 1.
  • the banknotes are stored in the deposit / withdrawal cassette 17 according to denomination.
  • the denomination may be a different face value such as a 100 yuan banknote or a 50 yuan banknote, or may be a different currency type such as a renminbi or US dollar.
  • different money types and different face values of different money types may be included.
  • An operation detection unit 22 and a remaining amount detection unit 23 are provided for each cassette inside the apparatus. In FIG. 2, the operation detection unit 22 and the remaining amount detection unit 23 are described only for the replenishment / collection cassette. However, the operation detection unit 22 and the remaining cassette are also respectively applied to the deposit / withdrawal cassette 17 and the reject cassette 18.
  • the quantity empty detector 23 may be provided, and of course, the operation detector 22 and the remaining capacity detector 23 may not be provided in each cassette. Furthermore, you may install at least one of the operation detection part 22 and the remaining capacity detection part 23 in either cassette as needed.
  • the operation detection unit 22 detects whether the cassette has been operated by someone (for example, a staff member).
  • the remaining capacity detector 23 detects a situation where the remaining capacity in the cassette is empty.
  • the automatic transaction apparatus 1 further includes a storage unit 25.
  • the storage unit 25 can be composed of various memories such as a RAM, a hard disk memory, and a flash memory.
  • the control unit 10 can write data to the storage unit 25 and read data from the storage unit 25.
  • the automatic transaction apparatus 1 can perform, for example, a deposit transaction and a withdrawal transaction.
  • the process of deposit transactions is roughly divided into deposit counting and deposit storage.
  • money is inserted into the deposit / withdrawal port 7, subjected to a discrimination process by the discrimination unit 15, and then stored in the stacker 16.
  • money or other excluded items such as paper that cannot be identified are returned to the deposit / withdrawal port 7.
  • the returned exclusion is taken out by the end user, and then the shutter 14 of the deposit / withdrawal port 7 is closed, and the discrimination result of the money stored in the stacker 16 is displayed on the operation panel 2.
  • the end user confirms the discrimination result displayed as the inserted money, and inputs the confirmation result by the operation panel 2 or the operation key 3 when the deposit is confirmed without any problem. Thereafter, the automatic transaction apparatus 1 and the host system 11 communicate to establish a payment transaction. This process before the completion of the deposit transaction is referred to as deposit count.
  • deposit storage The process of storing the deposited money after the deposit transaction is established is called deposit storage.
  • the money in the stacker 16 is identified again by the discrimination unit 15 and stored in the deposit / withdrawal cassette 17.
  • the identification failure or non-identifiable currency is stored in the reject cassette 18 as reject currency.
  • the end user inputs the withdrawal details through the operation panel 2, the operation key 3, and the personal identification number input unit 4, and when the withdrawal is confirmed without any problem, the automatic transaction apparatus 1 and the host system 11 communicate with each other.
  • the money is discriminated from the deposit / withdrawal cassette 17 by the discrimination unit 15 and conveyed to the deposit / withdrawal port 7.
  • the shutter 14 is opened and taken out by the end user.
  • Money that is identified as not to be reused during transport is stored in the reject cassette 18 as reject money.
  • the money conveyed or stored in the automatic transaction apparatus 1 is divided into money outside the bank account (in-flight currency) and money inside the bank account (in-flight currency).
  • the money outside the bank account is a money whose ownership in the automatic transaction apparatus 1 does not belong to the bank
  • the money in the bank account is a currency whose ownership in the automatic transaction apparatus 1 belongs to the bank. That's it.
  • the money stored in the stacker 16 in the deposit counting process (that is, before the end user confirmation) at the time of the deposit transaction is a currency outside the bank account, and is transported in the deposit storage process (that is, after the end user confirmation).
  • the money stored in the deposit / withdrawal cassette 17 or the reject cassette 18 is money in the bank account.
  • the operation detection unit 22 detects whether the reject cassette 18 has been operated by someone (for example, a staff member), and the control unit 10 records the detection result of the operation detection unit 22. If someone rejects the reject cassette 18 during the period after the previous scrutiny, it is recorded as a bank check failure in the bank account.
  • the automatic transaction apparatus 1 further performs automatic scrutiny processing.
  • the scrutiny is a comparison between the total value of the bank balance in the bank account based on the record of the host system 11 and the total value of the monetary balance in the bank account calculated and recorded by the automatic transaction apparatus 1. It is a process and is also referred to as a reconsideration check or a replenishment check for refilling banknotes.
  • the automatic transaction apparatus 1 performs an automatic counting process on the money balance in the bank account.
  • FIG. 3 is a flowchart of the automatic counting process of the automatic transaction apparatus according to this embodiment.
  • the automatic transaction apparatus 1 receives the instruction by the receiving unit 12 (S31), and automatically Perform inventory check (automatic balance counting).
  • the transaction is temporarily stopped, and the money stored in the deposit / withdrawal cassette 17 is conveyed to the replenishment / collection cassette 19 via the discrimination unit 15 (S32).
  • the suspension of the transaction means that at least the banknote-related transaction of the automatic transaction apparatus 1 is stopped, and other transactions such as transfer and PIN change may be performed normally.
  • the discrimination result of the discrimination unit 15 can determine the denomination and the number of money and the money is suitable for reuse, the money stock is counted and the money is conveyed to the replenishment / collection cassette 19 (S33).
  • the discrimination result of the discrimination unit 15 cannot determine the denomination and number of money and the money is not suitable for reuse, the money is stored in the reject cassette 18 (S34).
  • the money in the replenishment / collection cassette 19 is again conveyed to the original deposit / withdrawal cassette 17 via the discrimination part 15 (S35). If the discrimination result of the discrimination unit 15 can determine the denomination and the number of money and the money is suitable for reuse, the money is stored in the deposit / withdrawal cassette 17 (S36).
  • the money is also stored in the reject cassette 18 (S34).
  • the discrimination level of the discrimination unit 15 can be relaxed (to increase the allowable acceptance range during the discrimination), and the money can be transferred between the deposit / withdrawal cassette 17 and the replenishment / collection cassette 19. It is conveyed and sequentially counted for each deposit / withdrawal cassette 17, thereby confirming the amount of money in each deposit / withdrawal cassette 17.
  • the automatic transaction apparatus 1 determines whether the deposit / withdrawal cassette 17 and reject cassette 18 are in the bank account, whether the bank account has been determined, Whether or not it exists is reported from the transmission unit 13 to the host system 11. In addition, the automatic transaction apparatus 1 has a balance in the bank account of the deposit / withdrawal cassette 17 and the reject cassette 18 and whether or not the balance in the bank account has been determined by the control unit 10, and there is a balance outside the bank account. Whether or not to do so may be recorded in the storage unit 25.
  • the host system 11 reports the total value based on the money replenishment record, the collection record, and the transaction record in the bank system when the amount in the bank book is determined. Scrutinize by comparing the total amount of money in the book. When the above two total values match, the scrutiny is completed, the dispatch of the clerk to the automatic transaction apparatus 1 becomes unnecessary, and the automatic transaction apparatus 1 continues to execute the transaction until the next scrutiny. If the bank account book amount fails to be determined or the two values do not match, the automatic transaction apparatus 1 continues to execute the transaction using the empty replenishment / collection cassette 19 as a substitute reject cassette, Similarly, the automatic transaction apparatus 1 is dispatched for scrutiny.
  • the control unit 10 confirms that the remaining amount of the reject cassette 18 is empty via the remaining amount detection unit 23, and if the confirmation result is empty, the substitute reject All the money in the replenishment / collection cassette 19 used as the cassette is transported into the reject cassette 18, and the control unit 10 sets the previous monetary value of the replenishment / collection cassette 19 as the new monetary value of the reject cassette 18. Then, the monetary value of the replenishment / collection cassette 19 is changed to empty (zero).
  • the automatic transaction apparatus 1 displays on the operation panel 2 that an error has occurred. If necessary, the transaction cannot be performed by processing after the error has occurred, such as discharging the end user's card from the card entrance 6 To the end user and terminate the transaction.
  • the automatic transaction apparatus 1 When the banknote processing means 9 detects an error during a withdrawal transaction, the automatic transaction apparatus 1 performs automatic recovery. However, depending on the remaining position of the money, the money may not pass through the discrimination unit 15 and the amount of money collected in the reject cassette 18 may not be determined.
  • step S41 the control unit 10 determines whether an error has occurred during the withdrawal transaction.
  • the determination result in step S41 is “No”
  • normal transaction is continued.
  • the determination result in step S41 is “Yes”
  • the automatic transaction apparatus 1 needs to perform automatic recovery.
  • step S42 the control unit 10 acquires the stock amount b of the deposit / withdrawal cassette 17 of the transport source before the error occurs.
  • step S42 after acquiring the stock amount b of the deposit / withdrawal cassette 17 of the transport source before the error occurrence, in step S43, the automatic transaction apparatus 1 performs automatic recovery.
  • the automatic recovery is an operation for collecting the cash remaining in the transport path 21 into the reject cassette 18.
  • step S44 the amount a of the deposit / withdrawal cassette 17 of the transfer source after the automatic recovery is acquired.
  • step S45 the amount of difference c obtained by subtracting the amount a of the deposit / withdrawal cassette 17 as the transfer source after automatic recovery is subtracted from the amount b of the deposit / withdrawal cassette 17 as the transfer source before the error occurs. It is assumed that the deposit / withdrawal cassette 17 has a difference in stock. Here, since the money remaining in the transport path 21 always enters the reject cassette 18, the amount b of the deposit / withdrawal cassette 17 as the transport source before the error occurs and the amount a of the deposit / withdrawal cassette 17 as the transport source after the automatic recovery.
  • the difference value c is the amount difference of the reject cassette 18.
  • step S46 the amount d of the reject cassette 18 before the withdrawal transaction is acquired.
  • step S47 the sum of the stock amount d of the reject cassette 18 before the withdrawal transaction and the stock amount difference c of the deposit / withdrawal cassette 17 is calculated as the stock amount e of the reject cassette 18 after the automatic recovery.
  • step S48 the stock amount of the reject cassette 18 is updated to the stock amount e of the reject cassette 18 after the automatic recovery calculated in step S47.
  • the difference value that is, the difference value in the reject cassette can be determined.
  • the invention according to the present embodiment does not require an attendant to be dispatched to the site for operation, and does not hinder the efficient operation of the automatic transaction apparatus, thereby reducing personnel costs.
  • Embodiment 2 will be described with reference to the flowchart of FIG. Since the structure of the automatic transaction apparatus 1 of Embodiment 2 is the same as Embodiment 1, description is abbreviate
  • Embodiment 2 is a case where an error occurs in the automatic counting process. Since the processing of steps S51 to S53 up to the automatic recovery is completely the same as the processing of steps S41 to S43 in the first embodiment, the description thereof is omitted.
  • step S54 it is determined whether or not an error has occurred during the transfer process from the deposit / withdrawal cassette 17 to the replenishment / collection cassette 19. If the determination result in step S54 is “Yes”, that is, if an error occurs in the process of transporting from the deposit / withdrawal cassette 17 to the replenishment / collection cassette 19, in step S541, money is continuously replenished from the withdrawal cassette 17 to the replenishment / collection cassette.
  • step 54 After the money is transported to 19 and the money is transported from the replenishment / collection cassette 19 to the deposit / withdrawal cassette 17, the stock amount a of the deposit / withdrawal cassette of the transport source is acquired.
  • the result of determination in step 54 is “No”, that is, if an error occurs during the transfer process from the replenishment / collection cassette 19 to the deposit / withdrawal cassette 17, in step S542, the money in the deposit / withdrawal cassette 17 is first withdrawn. It is conveyed from the gold cassette 17 to the replenishment / collection cassette 19, and is then conveyed again from the replenishment / collection cassette 19 to the deposit / withdrawal cassette 17.
  • the amount of money in the bank account of the automatic transaction apparatus 1 can be maintained and the transaction is continued. Therefore, it is not necessary for the staff to be dispatched to the site for operation, and the efficient operation of the automatic transaction apparatus is not hindered, and the personnel cost can be reduced.
  • Embodiment 3 will be described with reference to the flowchart of FIG. Since the structure of the automatic transaction apparatus 1 of Embodiment 3 is the same as Embodiment 1, the description is abbreviate
  • Embodiment 3 is a case where an error occurs in the automatic collection process.
  • the processing of the third embodiment is substantially the same as the processing of the first embodiment, and the description of the same parts is omitted.
  • the automatic collection process involves a plurality of deposit / withdrawal cassettes 17, the money in the replenishment / collection cassette 19 is conveyed to the plurality of deposit / withdrawal cassettes 17 and the replenishment / collection cassette 19 is made “empty”. After that, it is necessary to carry out the transfer between the deposit / withdrawal cassette 17 and the replenishment / collection cassette 19 of a plurality of transfer destinations.
  • the automatic collection is an operation for transporting money in the deposit / withdrawal cassette 17 to the replenishment / collection cassette 19.
  • the number of deposit / withdrawal cassettes is two.
  • the stock amounts b1 and b2 of the two transfer source deposit / withdrawal cassettes before the occurrence of the error are acquired from step S62.
  • step S64 the balances a1 and a2 of the two transfer source deposit / withdrawal cassettes after the automatic recovery are acquired.
  • the transaction amount in the bank account of the automatic transaction apparatus 1 can be maintained and the transaction is continued. Therefore, it is not necessary for the staff to be dispatched to the site for operation, and the efficient operation of the automatic transaction apparatus is not hindered, and the personnel cost can be reduced.
  • Embodiment 4 will be described with reference to the flowchart of FIG. Since the structure of the automatic transaction apparatus 1 of Embodiment 4 is the same as that of Embodiment 1, the description is abbreviate
  • Embodiment 4 is a case where an error occurs during the automatic money loading process.
  • the automatic money loading is an operation of transporting money in the replenishment / collection cassette 19 to the deposit / withdrawal cassette 17. Since the processing of steps S71 to S74 until the automatic recovery is completely the same as the processing of steps S61 to S64 of the third embodiment, the description thereof is omitted.
  • step S75 the stock amount f of the replenishment / collection cassette 19 before conveyance is acquired.
  • step S76 the stock amount (b1 + b2) of the transfer source deposit / withdrawal cassette 17 before the occurrence of the error, the stock amount of the transfer source deposit / withdrawal cassette 17 after the automatic recovery (a1 + a2), and the replenishment / collection before the transfer after the automatic recovery.
  • c f + (b1 + b2) ⁇ (a1 + a2) is calculated as the amount of money c of the deposit / withdrawal cassette 17.
  • steps S77 to S79 are the same as steps S66 to S68 of the third embodiment, and a description thereof is omitted here.
  • the amount in the bank account of the automatic transaction apparatus 1 can be maintained and the transaction is continued. Therefore, it is not necessary for the staff to be dispatched to the site for operation, and the efficient operation of the automatic transaction apparatus is not hindered, and the personnel cost can be reduced.
  • automatic recovery is performed when an error occurs in each operation, and conveyance after automatic recovery is performed after automatic recovery, but automatic recovery and automatic recovery are performed when any other unknown ticket occurs. Later conveyance may be performed. For example, if an unknown ticket is generated at the time of withdrawal, the same processing as that after the automatic restoration is performed on the deposit / withdrawal cassette 17 in which the unknown ticket has been generated after the withdrawal transaction is completed. The state can be maintained continuously.
  • two deposit / withdrawal cassettes 17 are illustrated as examples of automatic collection and automatic cash loading.
  • the number of target deposit / withdrawal cassettes 17 is not limited to two, and the target deposit / withdrawal cassettes are provided.
  • the calculation formula may be changed according to the number of cassettes 17.
  • the conveyance after the automatic restoration is automatically performed.
  • the operation time of the carrying operation after the automatic restoration changes depending on the amount of money, It may be determined whether or not the conveyance after the automatic recovery is performed based on the above.
  • the transport after the automatic recovery is performed after the automatic recovery.
  • the transport after the automatic recovery may not be performed depending on the content of the error. Good. Therefore, unnecessary money conveyance can be reduced and the utilization efficiency of the apparatus can be improved.
  • a rejection cassette for depositing cash that has been forgotten to be received which is different from the rejection cassette, may be prepared and collected in the rejection cassette. Further, when the amount is confirmed, it may be collected in the reject cassette 18. Moreover, you may collect
  • the reject cassette at the same timing as the amount a of the deposit / withdrawal cassette described above from any timing
  • the stock d may be calculated.
  • the amount g at this time is the amount of deposit / withdrawal established for the deposit / withdrawal cassette in the period from the calculation timing to the automatic counting.
  • the reject cassette stock d may be managed separately for each deposit / withdrawal cassette.
  • d1 is defined as a determinable amount collected from the deposit / withdrawal cassette 1
  • d2 is defined as a determinable amount collected from the deposit / withdrawal cassette 2
  • dn is defined as a determinable amount collected from the deposit / withdrawal cassette n
  • the indeterminate record of the bank account balance is not classified for the occurrence of an unknown ticket and the detection of an operation on a cassette. It is also possible to record an indeterminate situation in the bank account. For example, for the occurrence of an unknown ticket, it is divided into the determination of the amount of money in the bank account / the amount of money in the bank account cannot be determined, and the detection of the operation in the bank account / the bank book for the operation detection. If an unknown voucher has been generated, but it has not been detected that someone has touched the deposit / withdrawal cassette and reject cassette, it will be impossible to determine the amount of money in the bank account + bank book.
  • the transaction record search range can be clarified.
  • the calculation of the cassette is stopped and another cassette is calculated. Processing speed can be increased.
  • the clerk collects the reject cassette 18 and then transports all the money in the replenishment / collection cassette 19 used as the substitute reject cassette to the reject cassette 18.
  • all the money in the replenishment / collection cassette 19 may be reloaded into the reject cassette 18 manually without being conveyed.
  • the denomination of the money stored in the replenishment / collection cassette 19 is confirmed before the money is transported from the replenishment / collection cassette 19 used as the substitute reject cassette to the reject cassette 18. Only when money of denomination that can be transported to the reject cassette 18 is stored according to the internal space setting, the money stored in the replenishment / collection cassette 19 is automatically transported to the reject cassette 18. Thereby, occurrence of jam during conveyance can be prevented.
  • the acceptable tolerance range adopted for discrimination may be expanded, and the acceptable tolerance range adopted for discrimination. Does not have to be enlarged.
  • a rejection ticket whose number or denomination cannot be determined at the time of a withdrawal transaction is re-identified, but is automatically stored when the unknown ticket is generated by storing it directly in the reject cassette without going through the discrimination unit 15. You may perform conveyance after recovery.
  • the automatic transaction apparatus 1 executes the automatic counting based on the instruction to perform automatic counting from the host system 11, and then confirms the money amount in the bank account and the money amount in the bank account. Reports information such as whether the situation was successful and whether there was a bank account surplus, etc., to the host system 11, but before executing automatic counting, rejected money whose final number or denomination cannot be finalized is finally stored Whether or not automatic counting is to be performed may be determined according to the determined state of the bank account balance in the cassette or temporary storage unit (for example, the reject cassette 18 or the second reject cassette 20).
  • the clerk will be dispatched to the site for scrutiny and Automatic counting may be omitted.
  • the automatic transaction apparatus 1 continues to operate, thereby preventing jamming due to automatic counting of the automatic transaction apparatus 1, and the time originally used for automatic counting becomes the operation time of the automatic transaction apparatus 1. can do.
  • the discrimination level of the discrimination unit 15 is eased at the time of automatic counting and money is conveyed (expanding the acceptable range during discrimination), but the discrimination level of the discrimination unit 15 may not be relaxed. (Do not expand the acceptable range of acceptance during identification).
  • control unit 10 and the banknote processing unit 9 are independent from each other, but the control unit 10 may be provided in the banknote processing unit 9.
  • the host system 11 performs a scrutiny based on the report of the automatic transaction apparatus 1 by comparing the record in the host system 11 with the reported amount of money in the bank account.
  • the automatic transaction apparatus 1 is notified of the record in the transaction, and it is determined by the automatic transaction apparatus 1 (for example, the control unit 10) whether or not the amount of money in the bank book matches the record notified based on the record.
  • the examination result may be reported to the host system 11.
  • the operation detection unit 22 when the operation detection unit 22 is applied to the reject cassette 18 and the detection result of the operation detection unit 22 is operated by someone during the period after the previous scrutiny, Although a high confirmation failure is recorded, the operation detection unit 22 may be applied to the deposit / withdrawal cassette 17 and the control unit 10 may record the detection result of the operation detection unit 22.
  • the deposit / withdrawal cassette 17 is operated by someone during the period immediately before (previous) scrutiny or automatic counting, it is recorded for each cassette that the confirmation status of the bank account balance status is a confirmation failure. If the bank account amount of the deposit / withdrawal cassette 17 has been confirmed, and no reject currency with unknown information such as denomination or number of coins has been generated in the deposit / withdrawal cassette 17, automatic counting is in progress. Omit money transport and report results. As a result, the automatic counting operation time can be shortened and the possibility of jam occurrence can be reduced to the maximum.
  • the automatic transaction apparatus 1 uses the empty replenishment / collection cassette 19 as a substitute reject cassette and continues to execute the transaction.
  • the reject cassette 18 is collected.
  • a fixing means 24 that can arbitrarily fix or release each cassette may be installed.
  • the fixing means 24 is described only for the replenishment / collection cassette 19.
  • each of the deposit / withdrawal cassette 17 and the reject cassette 18 may be provided with the fixing means 24.
  • the fixing means 24 may be provided in any cassette according to demand.
  • the automatic transaction apparatus 1 reports to the host system 11 the confirmation status of the bank account balance status and the confirmed bank account balance status of the deposit / withdrawal cassette 17 and the reject cassette 18. In addition, the automatic transaction apparatus 1 may report the presence / absence of the bank account surplus to the upper system 11. Moreover, the automatic transaction apparatus 1 records the discrimination result information in the bank account book amount by the control unit 10, and obtains it based on the discrimination result information in which the denomination or the number of sheets is determined for the bank book book value. The amount acquired and the amount acquired based on the discrimination result information for which the denomination or number of sheets has not been determined may be reported to the host system 11. Thereby, when a staff member finally scrutinizes, the amount of money that a scrutinist should pay attention to can be determined.
  • the automatic transaction apparatus 1 when an instruction to execute automatic counting is transmitted from the host system 11, the automatic transaction apparatus 1 receives the instruction and performs automatic counting, but the control unit 10 performs automatic counting of the host system 11.
  • the start time of the automatic counting process is recorded in advance in the control unit 10, and the automatic transaction apparatus 1 is in the transaction waiting state in any of the above situations.
  • the automatic counting process may be started at this time.
  • the automatic transaction apparatus 1 has been described as an example of an apparatus used for transactions such as deposits at a bank or the like. However, the automatic transaction apparatus is not limited to this and is used for various deposit and withdrawal handling operations. It may be a device. Moreover, in the above-mentioned Example, although the automatic transaction apparatus 1 processes a banknote, an automatic transaction apparatus is not limited to this, The apparatus which processes moneys, such as a coin, may be sufficient.
  • Example of this invention was described based on drawing, this Example is only a specific example for understanding this invention, and is not for limiting the range of this invention.
  • An engineer in this field can make various modifications, combinations, and rational omissions of each embodiment based on the technical contents of the embodiment, but the form obtained thereby also includes the scope of the present invention. include.

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  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)

Abstract

Provided are an automated teller machine and counting method therefor which make it possible to automatically and continuously maintain a state of verification of a bank account balance, even when an error occurs, and to reduce personnel costs, without obstructing the efficient operation of the automated teller machine. An automated teller machine equipped with deposit/withdrawal cassettes, an identification unit, a reject cassette for storing money determined by the identification unit to be reject money, a replenishment/collection cassette capable of transferring money between the deposit/withdrawal cassettes, and a control unit, wherein: a transfer following an automatic recovery is performed when the automatic recovery is successful in the automated teller machine while the bank account balance is in a verified state; and the balance of the money in the reject cassette is calculated after automatic recovery, according to the balance of the money before and after automatic recovery in the replenishment/collection cassette and the deposit/withdrawal cassettes.

Description

自動取引装置、その計数方法、および自動取引システムAutomatic transaction apparatus, counting method thereof, and automatic transaction system
　本発明は、自動計数時などにエラーが発生した場合でも入出金カセットとリジェクトカセットの在高を確定することができる自動取引装置、その計数方法、および自動取引システムに関する。 The present invention relates to an automatic transaction apparatus, a counting method, and an automatic transaction system that can determine the amount of deposit / withdrawal cassette and reject cassette even when an error occurs during automatic counting.
　銀行などの金融機関においては、係員の負担を軽減し、顧客の預貯金取扱いなどの業務を自動化して顧客サービスの品質向上を図るために、多数の自動取引装置が使用されている。このほかに、顧客が貨幣を投入した後に、様々な関連取引を自動的に行うことが可能なその他の種の装置も幅広く使用されている。このような装置が自動的に運用されるためには、ある程度の量の貨幣が装置の入出金カセット内に収納されている必要がある。収納されている現金が不足した場合には、外部から現金を補充する。さらに、装置が一定の期間運用された後は、その装置に収納された現金の在高を確認し精査（洗い替え精査、洗い替え紙幣装填精査）して、取扱いに誤りが生じないようにしなければならない。このような精査は、例えば、週に１回または月に１回の任意の頻度で行われる。 In financial institutions such as banks, a large number of automatic transaction devices are used to reduce the burden on staff and to automate operations such as deposit and saving of customers and improve the quality of customer service. In addition, other types of devices that can automatically perform various related transactions after the customer has inserted money are also widely used. In order for such a device to be automatically operated, a certain amount of money needs to be stored in the deposit / withdrawal cassette of the device. When the stored cash is insufficient, the cash is replenished from the outside. In addition, after the device has been in operation for a certain period of time, the amount of cash stored in the device should be checked and scrutinized (reconsideration scrutiny, reconsideration of refilled banknotes) to prevent errors in handling. I must. Such a scrutiny is performed at an arbitrary frequency, for example, once a week or once a month.
　例えば、銀行の自動取引装置では、貨幣の補充／回収カセットを装着し、入出金カセットから当該補充／回収カセットへ計数しながら貨幣を収納し、その計数結果に基づいて貨幣の在高を確認する。また、取引の過程において、貨幣は鑑別されながら自動取引装置の金庫に収納されるが、貨幣が正常に鑑別できない場合には、当該貨幣を取引に使用可能な貨幣から除外し、リジェクトカセットに収納する。したがって、リジェクトカセットには損傷の激しい紙幣（破損紙幣）や紙幣でない紙なども混入される。 For example, in an automatic transaction apparatus of a bank, a money replenishment / collection cassette is mounted, money is stored while counting from a deposit / withdrawal cassette to the replenishment / collection cassette, and the amount of money is confirmed based on the counting result. . In the course of a transaction, the currency is stored in the safe of the automatic transaction apparatus while being differentiated. However, if the currency cannot be identified normally, it is excluded from the currency that can be used for the transaction and stored in the reject cassette. To do. Therefore, severely damaged banknotes (damaged banknotes) and paper that is not banknotes are also mixed in the reject cassette.
　精査にあたっては、上記計数結果とリジェクトカセットに収納された除外物とを合わせて在高の確認が行われる。例えば、入出金カセットから補充／回収カセットに貨幣を回収し計数する処理に１０分程度かかり、その後係員が各種の取引記録を参照しながらリジェクトカセットに収納された中身を確認し、計数結果と合わせて在高の確認作業を行う。例えば、この作業には３０分程度かかる。その後補充／回収カセットから入出金カセットに貨幣を戻すために、例えばさらに１０分程度かかる。したがって、合計５０分程度自動取引装置を停止させなければならない。このため、自動取引装置の効率的な運用を妨げるという問題があった。 In the scrutiny, the balance is confirmed by combining the above counting results with the exclusions stored in the reject cassette. For example, it takes about 10 minutes to collect and count money from the deposit / withdrawal cassette to the replenishment / collection cassette, and then the clerk confirms the contents stored in the reject cassette while referring to various transaction records and matches the count results. And confirming the stock amount. For example, this operation takes about 30 minutes. Thereafter, it takes about 10 minutes, for example, to return the money from the replenishment / collection cassette to the deposit / withdrawal cassette. Therefore, the automatic transaction apparatus must be stopped for about 50 minutes in total. For this reason, there existed a problem of preventing the efficient operation of an automatic transaction apparatus.
　したがって、取引を一時中止し、入出金カセットと運用カセットとの間で入出金カセットの貨幣を往復搬送し、装置内部で再鑑別を行い、これにより入出金カセット内部の貨幣を機械的に確定し、即ち、自動計数を行い、自動計数を実行することで効率を向上させることが提案されている。 Therefore, the transaction is temporarily stopped, the money in the deposit / withdrawal cassette is transported back and forth between the deposit / withdrawal cassette and the operation cassette, and re-discrimination is performed inside the device, thereby mechanically confirming the money inside the deposit / withdrawal cassette. That is, it has been proposed to improve efficiency by performing automatic counting and executing automatic counting.
　一方、自動計数または出金などの実行時にエラーが発生すると、自動取引装置は自動復旧する。また、自動復旧時に、エラー発生時刻に搬送路に残された紙幣をリジェクトカセットに回収する。例えば、特許文献１には、紙幣搬送路で搬送される紙幣にジャムが発生した場合に自動復旧を行う紙幣処理装置が開示されている。 On the other hand, if an error occurs during execution of automatic counting or withdrawal, the automatic transaction device will automatically recover. Further, at the time of automatic recovery, banknotes left on the transport path at the time of error occurrence are collected in a reject cassette. For example, Patent Document 1 discloses a banknote handling apparatus that automatically recovers when a jam occurs on a banknote transported in a banknote transport path.
特開２０１２－１１３３６６号公報JP 2012-113366 A
　しかし、搬送路における鑑別できない位置に貨幣が残っている可能性があり、係員が自動取引装置へ出動して実物確認作業を行わなければならない場合がある。搬送路における鑑別できない位置とは、例えば、エラーが発生したときに、貨幣がすでに鑑別部で鑑別されているが、鑑別部と入出金カセットまたはリジェクトカセットとの間にとどまっている状態である。 However, there is a possibility that money remains in an indistinguishable position on the transport path, and there is a case where an attendant has to be dispatched to an automatic transaction apparatus to perform an actual confirmation work. For example, when an error occurs, the position that cannot be identified in the conveyance path is a state in which money has already been identified by the identification unit, but remains between the identification unit and the deposit / withdrawal cassette or the reject cassette.
　この場合、自動計数または出金時にエラーが発生すると、その後の自動復旧が成功したとしても、貨幣の搬送元の入出金カセットまたはリジェクトカセットがすでに確定状態ではなく、入出金カセットとリジェクトカセットに対して実物確認を行うためには回収操作を行わなければならない。この際は、当該装置のカセットキーを持っている現金輸送会社の係員が現場に出動して操作しなければならない。特許文献１では、自動復旧後に鑑別できない位置に残っている紙幣については全く考慮していない。 In this case, if an error occurs during automatic counting or withdrawal, even if the subsequent automatic recovery is successful, the deposit / withdrawal cassette or reject cassette of the currency transport source is not already in the final state and the deposit / withdrawal cassette and reject cassette are In order to confirm the actual product, a collection operation must be performed. In this case, a cash transport company staff who has the cassette key of the device must be dispatched to the site for operation. In patent document 1, it does not consider at all about the banknote which remains in the position which cannot be distinguished after automatic recovery.
　したがって、従来の自動取引装置は、エラーが発生する度に、係員が現場に出動して操作を行わなければならず、自動取引装置の効率的な運用を妨げ、人員コストも高くなるという問題があった。 Therefore, the conventional automatic transaction apparatus has a problem that every time an error occurs, a staff member must be dispatched to the site to perform an operation, hindering efficient operation of the automatic transaction apparatus and increasing personnel costs. there were.
　本発明の目的は、自動取引装置にエラーが発生しても、銀行帳務内の在高の確定状態を自動的に継続して維持し、自動取引装置の効率的な運用を妨げず、人員コストが削減できる自動取引装置、その計数方法、および自動取引システムを提供することである。 The object of the present invention is to automatically and continuously maintain the bank balance in the bank account even if an error occurs in the automatic transaction apparatus, without disturbing the efficient operation of the automatic transaction apparatus, To provide an automatic transaction apparatus capable of reducing costs, a counting method thereof, and an automatic transaction system.
　上記課題を解決し、目的を達成するために、本発明の自動取引装置は、入出金取引に使用される貨幣を収納する入出金カセットと、自動取引装置内で搬送される貨幣を鑑別する鑑別部と、前記入出金カセットに対して貨幣の入出金取引を行う際に、前記鑑別部によってリジェクト貨幣と判別された貨幣、および自動計数処理を行う際に、前記鑑別部によってリジェクト貨幣と判別された貨幣を収納するリジェクトカセットと、各入出金カセットとの間で貨幣の搬送が可能な補充／回収カセットと、前記入出金カセット、前記リジェクトカセット、前記補充／回収カセットの在高を記憶する制御部と、を備え、銀行帳務内の在高が確定された状態で自動取引装置の自動復旧が成功した場合、自動復旧後に搬送を行い、前記入出金カセットと前記補充／回収カセット内の自動復旧前および自動復旧後の貨幣在高に応じて、前記リジェクトカセット内の自動復旧後の貨幣在高を算出し、これにより銀行帳務内の在高の確定状態を継続する。 In order to solve the above-mentioned problems and achieve the object, the automatic transaction apparatus of the present invention comprises a deposit / withdrawal cassette for storing money used for deposit / withdrawal transactions, and a discrimination for distinguishing money conveyed in the automatic transaction apparatus. And the money that is discriminated as rejected money by the discriminating unit when performing the money deposit / withdrawal transaction to the deposit / withdrawal cassette, and the discriminating unit from the discriminating unit when performing the automatic counting process Stores a reject cassette for storing the selected money, a replenishment / collection cassette capable of transporting money between each deposit / withdrawal cassette, and the stock of the deposit / withdrawal cassette, the reject cassette, and the replenishment / collection cassette And when the automatic recovery of the automatic transaction apparatus succeeds in a state in which the bank account balance is confirmed, transport is performed after the automatic recovery, and the deposit / withdrawal cassette and the front According to the monetary value before and after automatic recovery in the replenishment / collection cassette, the monetary value after the automatic recovery in the reject cassette is calculated, thereby determining the final state of the cash amount in the bank book. continue.
　また、本発明は、自動取引装置の計数方法、および自動取引システムとしても把握される。 The present invention can also be understood as a counting method for an automatic transaction apparatus and an automatic transaction system.
　本発明によれば、自動取引装置にエラーが発生しても、銀行帳務内の在高の確定状態を自動的に継続して維持し、自動取引装置の効率的な運用を妨げず、人員コストを削減することができる。 According to the present invention, even if an error occurs in the automatic transaction apparatus, the fixed amount in the bank account is automatically and continuously maintained, and the efficient operation of the automatic transaction apparatus is not hindered. Cost can be reduced.
自動取引装置の外観略図である。1 is a schematic external view of an automatic transaction apparatus. 自動取引装置の内部構造略図である。It is an internal structure schematic diagram of an automatic transaction apparatus. 自動取引装置の自動計数処理のフローチャートである。It is a flowchart of the automatic counting process of an automatic transaction apparatus. 出金処理中にエラーが発生した場合のリジェクトカセットの在高確定処理を示す図である。It is a figure which shows the stock amount determination process of a rejection cassette when an error generate | occur | produces during a payment process. 自動計数中にエラーが発生した場合のリジェクトカセットの在高確定処理を示す図である。It is a figure which shows the stock amount determination process of a rejection cassette when an error generate | occur | produces during automatic counting. 自動回収中にエラーが発生した場合のリジェクトカセットの在高確定処理を示す図である。It is a figure which shows the stock amount determination process of a rejection cassette when an error generate | occur | produces during automatic collection | recovery. 自動装填中にエラーが発生した場合のリジェクトカセットの在高確定処理を示す図である。It is a figure which shows the stock amount determination process of a rejection cassette when an error generate | occur | produces during automatic loading.
　以下、図面および実施例に基づいて本発明についてさらに詳しく説明する。なお、図面において同一または対応する箇所については同一の符号を付与し、説明を省略する。 Hereinafter, the present invention will be described in more detail based on the drawings and examples. In addition, the same code | symbol is provided about the same or corresponding location in drawing, and description is abbreviate | omitted.
実施形態１ Embodiment 1
　まず、図面に基づいて本実施形態に係わる自動取引装置について詳しく説明する。図１は本実施形態に係わる自動取引装置の外観略図である。図１において、各構造の設置位置および形状は図示にすぎず、本発明を限定するものではない。実際においては状況に応じて様々な適宜な設置位置および形状を採用することができる。図１に示すように、自動取引装置１は、例えば、銀行などで入出金などの取引に使用される装置（自動取引装置）である。当該自動取引装置１は操作パネル（例えばタッチパネルディスプレイ）２、操作キー３および暗証番号入力部４を備え、ユーザがそれらを操作して取引を行う。自動取引装置１には、例えば、前面にカード出入口６、入出金口７および明細票排出口８などが設置されている。自動取引装置１内には紙幣処理手段９、制御部１０およびネットワーク１０１を介して上位システム１１と通信を行う受信部１２と送信部１３が収納されている。また、自動取引装置１には、例えば、後面に係員が操作するための係員操作パネル５（例えば、タッチパネルディスプレイ）が設置されている。 First, the automatic transaction apparatus according to the present embodiment will be described in detail based on the drawings. FIG. 1 is a schematic external view of an automatic transaction apparatus according to this embodiment. In FIG. 1, the installation positions and shapes of the respective structures are merely illustrated, and do not limit the present invention. In practice, various appropriate installation positions and shapes can be employed depending on the situation. As shown in FIG. 1, the automatic transaction apparatus 1 is an apparatus (automatic transaction apparatus) used for transactions such as deposits and withdrawals at a bank or the like. The automatic transaction apparatus 1 includes an operation panel (for example, a touch panel display) 2, operation keys 3, and a password input unit 4, and a user operates them to perform a transaction. In the automatic transaction apparatus 1, for example, a card entrance 6, a deposit / withdrawal port 7, a statement slip discharge port 8 and the like are installed on the front surface. In the automatic transaction apparatus 1, a receiving unit 12 and a transmitting unit 13 that communicate with the host system 11 via the banknote processing means 9, the control unit 10, and the network 101 are housed. Moreover, in the automatic transaction apparatus 1, the staff operation panel 5 (for example, touch panel display) for a staff to operate on the rear surface is installed, for example.
　図２は本実施形態に係わる自動取引装置の内部構造略図である。図２において、各構造の設置位置および形状は図示にすぎず、本発明を限定するものではない。実際においては状況に応じて様々な適宜な設置位置および形状を採用することができる。図２に示すように、自動取引装置１は入出金口７（図１を参照）を有する。入出金口７には開閉可能なシャッター１４が設けられている。入金の場合には入出金口７に貨幣（現金）を投入し、出金の場合には入出金口７から貨幣を取り出す。自動取引装置１の内部には貨幣の真偽および貨幣の金種などを鑑別するための鑑別部１５、スタッカ（stacker）１６、入出金カセット１７、リジェクトカセット１８、および補充／回収カセット１９が設けられている。また、自動取引装置１の内部にはさらに貨幣を搬送するための搬送路２１が設けられている。状況に応じて、自動取引装置１の内部にはさらに第二リジェクトカセット２０を設けてもよい。 FIG. 2 is a schematic diagram of the internal structure of the automatic transaction apparatus according to this embodiment. In FIG. 2, the installation positions and shapes of the structures are merely illustrated and do not limit the present invention. In practice, various appropriate installation positions and shapes can be employed depending on the situation. As shown in FIG. 2, the automatic transaction apparatus 1 has a deposit / withdrawal port 7 (see FIG. 1). The deposit / withdrawal port 7 is provided with an openable / closable shutter 14. In the case of deposit, money (cash) is inserted into the deposit / withdrawal port 7, and in the case of withdrawal, money is taken out from the deposit / withdrawal port 7. Inside the automatic transaction apparatus 1, there are provided a discrimination unit 15, a stacker 16, a deposit / withdrawal cassette 17, a reject cassette 18, and a replenishment / collection cassette 19 for discriminating the authenticity of money and the denomination of money. It has been. In addition, a transport path 21 for transporting money is further provided inside the automatic transaction apparatus 1. Depending on the situation, a second reject cassette 20 may be provided inside the automatic transaction apparatus 1.
　入出金カセット１７には紙幣が金種別に収納される。ここで、金種とは１００元紙幣または５０元紙幣などの異なる額面であってもよく、人民元またはアメリカドルなどの異なる貨幣種類であってもよい。また、異なる貨幣種類および異なる貨幣種類の異なる額面を含んでもよい。なお、装置内部にはカセット毎に操作検出部２２と残量空検出部２３が設けられている。図２においては補充／回収カセットのみに対して操作検出部２２と残量空検出部２３が記載されているが、各入出金カセット１７とリジェクトカセット１８にも同様にそれぞれ操作検出部２２と残量空検出部２３を設けてもよく、勿論それぞれのカセットに操作検出部２２と残量空検出部２３を設けなくてもよい。さらには必要に応じていずれかのカセットに操作検出部２２と残量空検出部２３の少なくとも一つを設置してもよい。操作検出部２２は当該カセットが誰か（例えば係員）に操作されたかどうかを検出する。残量空検出部２３は当該カセット内の残量が空である状況を検出する。 The banknotes are stored in the deposit / withdrawal cassette 17 according to denomination. Here, the denomination may be a different face value such as a 100 yuan banknote or a 50 yuan banknote, or may be a different currency type such as a renminbi or US dollar. Also, different money types and different face values of different money types may be included. An operation detection unit 22 and a remaining amount detection unit 23 are provided for each cassette inside the apparatus. In FIG. 2, the operation detection unit 22 and the remaining amount detection unit 23 are described only for the replenishment / collection cassette. However, the operation detection unit 22 and the remaining cassette are also respectively applied to the deposit / withdrawal cassette 17 and the reject cassette 18. The quantity empty detector 23 may be provided, and of course, the operation detector 22 and the remaining capacity detector 23 may not be provided in each cassette. Furthermore, you may install at least one of the operation detection part 22 and the remaining capacity detection part 23 in either cassette as needed. The operation detection unit 22 detects whether the cassette has been operated by someone (for example, a staff member). The remaining capacity detector 23 detects a situation where the remaining capacity in the cassette is empty.
　図１、図２に示すように、自動取引装置１はさらに記憶部２５を備える。当該記憶部２５はＲＡＭ、ハードディスクメモリ、フラッシュメモリなど様々なメモリで構成することができる。制御部１０は記憶部２５にデータを書き込んだり、記憶部２５からデータを読み出したりすることができる。 As shown in FIGS. 1 and 2, the automatic transaction apparatus 1 further includes a storage unit 25. The storage unit 25 can be composed of various memories such as a RAM, a hard disk memory, and a flash memory. The control unit 10 can write data to the storage unit 25 and read data from the storage unit 25.
　自動取引装置１は、例えば、入金取引と出金取引を行うことができる。入金取引の過程は大体入金計数と入金収納の二つに分けられる。入金取引時に、貨幣は入出金口７に投入され、鑑別部１５によって鑑別処理が行われ、その後スタッカ１６に収納される。この際、鑑別不能な貨幣またはその他の紙類などの除外物は入出金口７に戻される。戻された除外物はエンドユーザによって取り出され、その後入出金口７のシャッター１４が閉じ、スタッカ１６に収納された貨幣の鑑別結果が操作パネル２に表示される。エンドユーザは投入した貨幣と表示された鑑別結果を確認し、問題なく入金が確認された場合に、操作パネル２または操作キー３により確認結果を入力する。その後、自動取引装置１と上位システム１１は通信を行い、入金取引が成立する。この入金取引成立前の過程を入金計数と称する。入金取引が成立した後の入金貨幣を収納する過程を入金収納と称する。入金収納過程において、スタッカ１６内の貨幣は鑑別部１５によって再び鑑別され、入出金カセット１７に収納される。また、鑑別失敗または鑑別不能な貨幣などはリジェクト貨幣としてリジェクトカセットに１８に収納される。 The automatic transaction apparatus 1 can perform, for example, a deposit transaction and a withdrawal transaction. The process of deposit transactions is roughly divided into deposit counting and deposit storage. At the time of deposit transaction, money is inserted into the deposit / withdrawal port 7, subjected to a discrimination process by the discrimination unit 15, and then stored in the stacker 16. At this time, money or other excluded items such as paper that cannot be identified are returned to the deposit / withdrawal port 7. The returned exclusion is taken out by the end user, and then the shutter 14 of the deposit / withdrawal port 7 is closed, and the discrimination result of the money stored in the stacker 16 is displayed on the operation panel 2. The end user confirms the discrimination result displayed as the inserted money, and inputs the confirmation result by the operation panel 2 or the operation key 3 when the deposit is confirmed without any problem. Thereafter, the automatic transaction apparatus 1 and the host system 11 communicate to establish a payment transaction. This process before the completion of the deposit transaction is referred to as deposit count. The process of storing the deposited money after the deposit transaction is established is called deposit storage. In the deposit and storage process, the money in the stacker 16 is identified again by the discrimination unit 15 and stored in the deposit / withdrawal cassette 17. In addition, the identification failure or non-identifiable currency is stored in the reject cassette 18 as reject currency.
　出金取引において、エンドユーザは操作パネル２、操作キー３および暗証番号入力部４により出金内容を入力し、問題なく出金が確認された場合に、自動取引装置１と上位システム１１は通信を行い、出金取引が成立する。その後、貨幣は入出金カセット１７から鑑別部１５によって鑑別され入出金口７へ搬送され、シャッター１４が開き、エンドユーザによって取り出される。搬送中に、再利用すべきでないと鑑別された貨幣などはリジェクト貨幣としてリジェクトカセット１８に収納される。 In the withdrawal transaction, the end user inputs the withdrawal details through the operation panel 2, the operation key 3, and the personal identification number input unit 4, and when the withdrawal is confirmed without any problem, the automatic transaction apparatus 1 and the host system 11 communicate with each other. To make a withdrawal transaction. Thereafter, the money is discriminated from the deposit / withdrawal cassette 17 by the discrimination unit 15 and conveyed to the deposit / withdrawal port 7. The shutter 14 is opened and taken out by the end user. Money that is identified as not to be reused during transport is stored in the reject cassette 18 as reject money.
　また、自動取引装置１内に搬送または収納された貨幣は銀行帳務外の貨幣（機外貨幣）と銀行帳務内の貨幣（機内貨幣）とに分けられる。銀行帳務外の貨幣とは自動取引装置１の中の所有権が銀行に属さない貨幣のことであり、銀行帳務内の貨幣とは自動取引装置１の中の所有権が銀行に属する貨幣のことである。例えば、入金取引時に、入金計数過程において（即ち、エンドユーザ確認前）搬送またはスタッカ１６に収納された貨幣は銀行帳務外の貨幣であり、入金収納過程において（即ち、エンドユーザ確認後）搬送または入出金カセット１７またはリジェクトカセット１８に収納された貨幣は銀行帳務内の貨幣である。 Further, the money conveyed or stored in the automatic transaction apparatus 1 is divided into money outside the bank account (in-flight currency) and money inside the bank account (in-flight currency). The money outside the bank account is a money whose ownership in the automatic transaction apparatus 1 does not belong to the bank, and the money in the bank account is a currency whose ownership in the automatic transaction apparatus 1 belongs to the bank. That's it. For example, the money stored in the stacker 16 in the deposit counting process (that is, before the end user confirmation) at the time of the deposit transaction is a currency outside the bank account, and is transported in the deposit storage process (that is, after the end user confirmation). Alternatively, the money stored in the deposit / withdrawal cassette 17 or the reject cassette 18 is money in the bank account.
　上記の期間中、操作検出部２２はリジェクトカセット１８が誰か（例えば係員）に操作されたかどうかを検出し、制御部１０は操作検出部２２の検出結果を記録する。前回の精査後の期間中にリジェクトカセット１８が誰かに操作された場合、銀行帳務内の在高確認失敗として記録する。 During the above period, the operation detection unit 22 detects whether the reject cassette 18 has been operated by someone (for example, a staff member), and the control unit 10 records the detection result of the operation detection unit 22. If someone rejects the reject cassette 18 during the period after the previous scrutiny, it is recorded as a bank check failure in the bank account.
　自動取引装置１はさらに自動精査処理を行う。精査とは、上位システム１１の記録に基づく銀行帳務内の在高の合計値と自動取引装置１によって算出し記録された銀行帳務内の貨幣在高の合計値とを比較して照合する処理のことであり、洗い替え精査または洗い替え紙幣装填精査とも称する。自動精査中に、自動取引装置１は銀行帳務内の貨幣在高に対して自動計数処理を行う。 The automatic transaction apparatus 1 further performs automatic scrutiny processing. The scrutiny is a comparison between the total value of the bank balance in the bank account based on the record of the host system 11 and the total value of the monetary balance in the bank account calculated and recorded by the automatic transaction apparatus 1. It is a process and is also referred to as a reconsideration check or a replenishment check for refilling banknotes. During the automatic scrutiny, the automatic transaction apparatus 1 performs an automatic counting process on the money balance in the bank account.
　以下、自動取引装置１で行われる自動精査処理中の自動計数処理について具体的に説明する。図３は本実施形態に係わる自動取引装置の自動計数処理のフローチャートである。図３に示すように、自動計数処理において、上位システム１１からリモートモードで自動計数を実行する指示が送信された場合、自動取引装置１は受信部１２により当該指示を受信し（Ｓ３１）、自動在庫チェック（自動在高計数）を行う。まず、取引を一時停止し、入出金カセット１７内に収納された貨幣を、鑑別部１５を経由して補充／回収カセット１９に搬送する（Ｓ３２）。ここで、取引の一時停止とは、少なくとも自動取引装置１の紙幣関連取引を停止し、その他の振替、暗証番号変更などの取引は正常に行ってもよいとのことである。鑑別部１５の鑑別結果が貨幣の金種と枚数を確定可能であり且つ貨幣が再利用に適する場合、貨幣在高を計数し、当該貨幣を補充／回収カセット１９に搬送する（Ｓ３３）。鑑別部１５の鑑別結果が貨幣の金種と枚数を確定不可能であり且つ貨幣が再利用に適しない場合、当該貨幣をリジェクトカセット１８に収納する（Ｓ３４）。また、ステップＳ３３の後に、補充／回収カセット１９内の貨幣を再び鑑別部１５を経由して元の入出金カセット１７に搬送する（Ｓ３５）。鑑別部１５の鑑別結果が貨幣の金種と枚数を確定可能であり且つ貨幣が再利用に適する場合、当該貨幣を入出金カセット１７に収納する（Ｓ３６）。鑑別部１５の鑑別結果が貨幣の金種と枚数を確定不可能であり且つ貨幣が再利用に適しない場合、当該貨幣もリジェクトカセット１８に収納する（Ｓ３４）。上述の自動計数時に、鑑別部１５の鑑別レベルを緩和させて（鑑別中の合格許容範囲を拡大する）鑑別を行うことができ、入出金カセット１７から補充／回収カセット１９までの間で貨幣を搬送し、順次各入出金カセット１７に対して計数を行い、これにより各入出金カセット１７の貨幣の在高を確認する。 Hereinafter, the automatic counting process during the automatic scrutiny process performed by the automatic transaction apparatus 1 will be specifically described. FIG. 3 is a flowchart of the automatic counting process of the automatic transaction apparatus according to this embodiment. As shown in FIG. 3, in the automatic counting process, when an instruction to execute automatic counting in the remote mode is transmitted from the host system 11, the automatic transaction apparatus 1 receives the instruction by the receiving unit 12 (S31), and automatically Perform inventory check (automatic balance counting). First, the transaction is temporarily stopped, and the money stored in the deposit / withdrawal cassette 17 is conveyed to the replenishment / collection cassette 19 via the discrimination unit 15 (S32). Here, the suspension of the transaction means that at least the banknote-related transaction of the automatic transaction apparatus 1 is stopped, and other transactions such as transfer and PIN change may be performed normally. When the discrimination result of the discrimination unit 15 can determine the denomination and the number of money and the money is suitable for reuse, the money stock is counted and the money is conveyed to the replenishment / collection cassette 19 (S33). When the discrimination result of the discrimination unit 15 cannot determine the denomination and number of money and the money is not suitable for reuse, the money is stored in the reject cassette 18 (S34). Moreover, after step S33, the money in the replenishment / collection cassette 19 is again conveyed to the original deposit / withdrawal cassette 17 via the discrimination part 15 (S35). If the discrimination result of the discrimination unit 15 can determine the denomination and the number of money and the money is suitable for reuse, the money is stored in the deposit / withdrawal cassette 17 (S36). If the discrimination result of the discrimination unit 15 cannot determine the denomination and number of money and the money is not suitable for reuse, the money is also stored in the reject cassette 18 (S34). At the time of the above-mentioned automatic counting, the discrimination level of the discrimination unit 15 can be relaxed (to increase the allowable acceptance range during the discrimination), and the money can be transferred between the deposit / withdrawal cassette 17 and the replenishment / collection cassette 19. It is conveyed and sequentially counted for each deposit / withdrawal cassette 17, thereby confirming the amount of money in each deposit / withdrawal cassette 17.
　上記の自動計数終了後に、自動取引装置１は入出金カセット１７とリジェクトカセット１８の銀行帳務内の在高、銀行帳務内の在高が確定されたかどうか、銀行帳務外の在高が存在するどうかを送信部１３より上位システム１１に報告する。また、自動取引装置１は制御部１０により入出金カセット１７とリジェクトカセット１８の銀行帳務内の在高、銀行帳務内の在高が確定されたかどうか、銀行帳務外の在高が存在するどうかを記憶部２５に記録してもよい。 After the above automatic counting is completed, the automatic transaction apparatus 1 determines whether the deposit / withdrawal cassette 17 and reject cassette 18 are in the bank account, whether the bank account has been determined, Whether or not it exists is reported from the transmission unit 13 to the host system 11. In addition, the automatic transaction apparatus 1 has a balance in the bank account of the deposit / withdrawal cassette 17 and the reject cassette 18 and whether or not the balance in the bank account has been determined by the control unit 10, and there is a balance outside the bank account. Whether or not to do so may be recorded in the storage unit 25.
　上位システム１１は自動取引装置１からの報告に基づいて、銀行帳務内の在高が確定された場合、上位システム１１における貨幣装填記録と回収記録および取引記録に基づく合計値と報告された銀行帳務内貨幣在高の合計値とを比較して精査を行う。上記の二つの合計値が一致する場合、精査は完了し、係員による自動取引装置１への出動が不必要となり、自動取引装置１は次回の精査まで引き続き取引を実行する。上記の銀行帳務内在高の確定に失敗または二つの合計値が一致しない場合、自動取引装置１は空の補充／回収カセット１９を代用リジェクトカセットとして使用し引き続き取引を実行し、係員は従来と同様に自動取引装置１に出動して精査を行う。係員が精査する際に、各入出金カセット１７の計数結果の記録およびリジェクトカセット１８内の現物確認結果に基づいて、上記の自動計数を実行したタイミングでの貨幣量を確認する。係員がリジェクトカセット１８を回収した後に、制御部１０は残量空検出部２３を介してリジェクトカセット１８の残量が空であることを確認し、確認結果が残量空である場合、代用リジェクトカセットとして使用した補充／回収カセット１９内のすべての貨幣をリジェクトカセット１８内に搬送するとともに、制御部１０は前回の補充／回収カセット１９の貨幣在高値をリジェクトカセット１８の新たな貨幣在高値とし、補充／回収カセット１９の貨幣在高値を空（ゼロ）に変更する。 Based on the report from the automatic transaction apparatus 1, the host system 11 reports the total value based on the money replenishment record, the collection record, and the transaction record in the bank system when the amount in the bank book is determined. Scrutinize by comparing the total amount of money in the book. When the above two total values match, the scrutiny is completed, the dispatch of the clerk to the automatic transaction apparatus 1 becomes unnecessary, and the automatic transaction apparatus 1 continues to execute the transaction until the next scrutiny. If the bank account book amount fails to be determined or the two values do not match, the automatic transaction apparatus 1 continues to execute the transaction using the empty replenishment / collection cassette 19 as a substitute reject cassette, Similarly, the automatic transaction apparatus 1 is dispatched for scrutiny. When the clerk inspects, the amount of money at the timing when the above automatic counting is executed is confirmed based on the record of the counting result of each deposit / withdrawal cassette 17 and the actual result confirmation result in the reject cassette 18. After the clerk collects the reject cassette 18, the control unit 10 confirms that the remaining amount of the reject cassette 18 is empty via the remaining amount detection unit 23, and if the confirmation result is empty, the substitute reject All the money in the replenishment / collection cassette 19 used as the cassette is transported into the reject cassette 18, and the control unit 10 sets the previous monetary value of the replenishment / collection cassette 19 as the new monetary value of the reject cassette 18. Then, the monetary value of the replenishment / collection cassette 19 is changed to empty (zero).
　一方、従来では、自動取引装置１の様々な操作（出金、自動計数、自動貨幣装填など）にエラーが発生する可能性がある。エラーが発生した場合、自動取引装置１は自動復旧を行うが、自動復旧に成功したとしても、従来の技術においては、入出金カセット１７またはリジェクトカセット１８がすでに確定状態ではなくなり、係員が現場に出動して操作を行わなければならないため、自動取引装置の効率的な運用を妨げ、人員コストも高くなる。 On the other hand, conventionally, errors may occur in various operations (withdrawal, automatic counting, automatic money loading, etc.) of the automatic transaction apparatus 1. If an error occurs, the automatic transaction apparatus 1 performs automatic recovery. However, even if the automatic recovery is successful, in the conventional technology, the deposit / withdrawal cassette 17 or the reject cassette 18 is no longer in a finalized state, and the attendant is on site. Since the operation has to be carried out, the efficient operation of the automatic transaction apparatus is hindered, and the personnel cost increases.
　本実施形態では、このような課題を解決して、自動復旧後に入出金カセット１７またはリジェクトカセット１８の確定状態を継続可能にする。以下、出金取引中にエラーが発生し自動復旧する状況について説明する。 In the present embodiment, such a problem is solved, and the fixed state of the deposit / withdrawal cassette 17 or the reject cassette 18 can be continued after automatic recovery. Hereinafter, the situation where an error occurs during a withdrawal transaction and automatic recovery will be described.
　自動復旧時に、自動取引装置１はエラーが発生したことを操作パネル２に表示し、必要な場合は、エンドユーザのカードをカード出入口６から排出するなどエラー発生後の処理を行い、取引できないことをエンドユーザに知らせて取引を終了する。 At the time of automatic recovery, the automatic transaction apparatus 1 displays on the operation panel 2 that an error has occurred. If necessary, the transaction cannot be performed by processing after the error has occurred, such as discharging the end user's card from the card entrance 6 To the end user and terminate the transaction.
　エラーが発生した場合、例えば、入出金カセット１７から入出金口７へと貨幣を鑑別部１５により鑑別しながら搬送する途中にエラーが発生した場合、搬送路２１内に搬送中の貨幣が残されることがよくある。 If an error occurs, for example, if an error occurs during the conveyance of the currency from the deposit / withdrawal cassette 17 to the deposit / withdrawal port 7 by the discrimination unit 15, the currency being conveyed is left in the conveyance path 21. Often there is.
　紙幣処理手段９により出金取引中のエラーが検出された場合、自動取引装置１は自動復旧を行う。しかし、貨幣の残留位置によっては貨幣が鑑別部１５を通過せず、リジェクトカセット１８に回収された貨幣の在高が確定できなくなる場合がある。 When the banknote processing means 9 detects an error during a withdrawal transaction, the automatic transaction apparatus 1 performs automatic recovery. However, depending on the remaining position of the money, the money may not pass through the discrimination unit 15 and the amount of money collected in the reject cassette 18 may not be determined.
　本実施形態では、自動復旧が行われた後に、上記の自動計数と同様な動作により、搬送元の入出金カセット１７と補充／回収カセット１９との間で貨幣を搬送する。 In the present embodiment, after automatic recovery, money is transported between the deposit / withdrawal cassette 17 as the transport source and the replenishment / collection cassette 19 by the same operation as the automatic counting described above.
　以下、図４を参照して本実施形態におけるリジェクトカセット１８の在高確定処理について説明する。 Hereinafter, with reference to FIG. 4, the amount determination processing of the reject cassette 18 in the present embodiment will be described.
　まず、ステップＳ４１では、制御部１０により出金取引中にエラーが発生したかどうかを判断する。ステップＳ４１での判断結果が「いいえ」である場合、正常な取引を継続する。ステップＳ４１での判断結果が「はい」である場合、自動取引装置１は自動復旧を行う必要がある。 First, in step S41, the control unit 10 determines whether an error has occurred during the withdrawal transaction. When the determination result in step S41 is “No”, normal transaction is continued. When the determination result in step S41 is “Yes”, the automatic transaction apparatus 1 needs to perform automatic recovery.
　しかし、自動復旧を行う前に、ステップＳ４２において、制御部１０はエラー発生前の搬送元の入出金カセット１７の在高ｂを取得する。 However, before performing automatic recovery, in step S42, the control unit 10 acquires the stock amount b of the deposit / withdrawal cassette 17 of the transport source before the error occurs.
　ステップＳ４２においてエラー発生前の搬送元の入出金カセット１７の在高ｂを取得した後、ステップＳ４３では、自動取引装置１は自動復旧を行う。また、自動復旧とは、搬送路２１に残った現金をリジェクトカセット１８に回収する動作のことである。 In step S42, after acquiring the stock amount b of the deposit / withdrawal cassette 17 of the transport source before the error occurrence, in step S43, the automatic transaction apparatus 1 performs automatic recovery. The automatic recovery is an operation for collecting the cash remaining in the transport path 21 into the reject cassette 18.
　続いて、ステップＳ４４では、自動復旧後の搬送元の入出金カセット１７の在高ａを取得する。 Subsequently, in step S44, the amount a of the deposit / withdrawal cassette 17 of the transfer source after the automatic recovery is acquired.
　続いて、ステップＳ４５では、エラー発生前の搬送元の入出金カセット１７の在高ｂから自動復旧後の搬送元の入出金カセット１７の在高ａを減算して、得られた差値ｃを入出金カセット１７の在高差とする。ここで、搬送路２１に残った貨幣が必ずリジェクトカセット１８に入るため、エラー発生前の搬送元の入出金カセット１７の在高ｂと自動復旧後の搬送元の入出金カセット１７の在高ａの差値ｃはリジェクトカセット１８の金額差である。 Subsequently, in step S45, the amount of difference c obtained by subtracting the amount a of the deposit / withdrawal cassette 17 as the transfer source after automatic recovery is subtracted from the amount b of the deposit / withdrawal cassette 17 as the transfer source before the error occurs. It is assumed that the deposit / withdrawal cassette 17 has a difference in stock. Here, since the money remaining in the transport path 21 always enters the reject cassette 18, the amount b of the deposit / withdrawal cassette 17 as the transport source before the error occurs and the amount a of the deposit / withdrawal cassette 17 as the transport source after the automatic recovery. The difference value c is the amount difference of the reject cassette 18.
　続いて、ステップＳ４６では、出金取引前のリジェクトカセット１８の在高ｄを取得する。 Subsequently, in step S46, the amount d of the reject cassette 18 before the withdrawal transaction is acquired.
　続いて、ステップＳ４７では、出金取引前のリジェクトカセット１８の在高ｄと入出金カセット１７の在高差ｃの和を算出して自動復旧後のリジェクトカセット１８の在高ｅとする。 Subsequently, in step S47, the sum of the stock amount d of the reject cassette 18 before the withdrawal transaction and the stock amount difference c of the deposit / withdrawal cassette 17 is calculated as the stock amount e of the reject cassette 18 after the automatic recovery.
　続いて、ステップＳ４８では、リジェクトカセット１８の在高をステップＳ４７で算出された自動復旧後のリジェクトカセット１８の在高ｅに更新する。 Subsequently, in step S48, the stock amount of the reject cassette 18 is updated to the stock amount e of the reject cassette 18 after the automatic recovery calculated in step S47.
　上述の処理により、エラー発生前の当該搬送元の入出金カセットの在高が確定された場合、自動復旧後に自動計数が一回行われたため、搬送元の入出金カセットの在高も確定され、したがって、その差値、即ちリジェクトカセットの在高差値を確定することができる。 When the amount of the deposit / withdrawal cassette at the transport source before the occurrence of the error is determined by the above processing, since the automatic counting is performed once after the automatic recovery, the amount of the deposit / withdrawal cassette at the transport source is also confirmed, Therefore, the difference value, that is, the difference value in the reject cassette can be determined.
　これにより、出金取引中にエラーが発生した場合、この方法によって自動取引装置内の各カセット内の実在貨幣金額を確認し、自動取引装置１の銀行帳務内の在高が常に確定の状態を維持し、これにより帳物が一致する取引を継続する。したがって、本実施形態による発明は、係員が現場へ出動して操作する必要がなく、自動取引装置の効率的な運用を妨げず、人員コストを削減できる。 As a result, when an error occurs during the withdrawal transaction, the actual monetary amount in each cassette in the automatic transaction apparatus is confirmed by this method, and the amount in the bank account of the automatic transaction apparatus 1 is always fixed. This keeps the transaction that matches the book. Therefore, the invention according to the present embodiment does not require an attendant to be dispatched to the site for operation, and does not hinder the efficient operation of the automatic transaction apparatus, thereby reducing personnel costs.
　例えば、確定状態の入出金カセットとリジェクトカセットにおいて、出金または自動精査時などにエラーが発生し自動復旧が成功した場合、当該入出金カセットと補充／回収カセットとの間で自動計数を行い、自動計数後の当該入出金カセットの在高とエラー発生前の在高の差をリジェクトカセットに入金された金額とし、これにより確定の状態を継続して維持することができる。したがって、出金または自動精査時にエラーが発生しても、自動復旧および自動復旧後の処理が成功した場合、入出金カセットとリジェクトカセットに対する実物確認のための回収操作の必要がなく、装置のキーを持っている輸送会社の係員による現場への出動を必要とせず、自動取引装置の効率的な運用を妨げず、人員コストが削減できる。 For example, when an automatic recovery is successful due to an error during withdrawal or automatic scrutiny in the deposit / withdrawal cassette and reject cassette in the final state, automatic counting is performed between the deposit / withdrawal cassette and the replenishment / collection cassette, The difference between the amount of money in the deposit / withdrawal cassette after the automatic counting and the amount before the occurrence of the error is set as the amount deposited in the reject cassette, so that the fixed state can be continuously maintained. Therefore, even if an error occurs during withdrawal or automatic scrutiny, if the automatic recovery and post-automatic recovery processes are successful, there is no need for a collection operation for actual confirmation of the deposit / withdrawal cassette and reject cassette, and the device key It is possible to reduce personnel costs without disturbing the efficient operation of automatic transaction equipment without requiring the dispatch of the staff of a transportation company having
実施形態２ Embodiment 2
　以下、図５のフローチャートを参照して、実施形態２について説明する。実施形態２の自動取引装置１の構造は実施形態１と同じであるため、説明を省略する。 Hereinafter, Embodiment 2 will be described with reference to the flowchart of FIG. Since the structure of the automatic transaction apparatus 1 of Embodiment 2 is the same as Embodiment 1, description is abbreviate | omitted.
　実施形態２は自動計数過程でエラーが発生する場合である。自動復旧までのステップＳ５１～Ｓ５３の処理は実施形態１におけるステップＳ４１～Ｓ４３の処理と完全に同じであるため、その説明を省略する。 Embodiment 2 is a case where an error occurs in the automatic counting process. Since the processing of steps S51 to S53 up to the automatic recovery is completely the same as the processing of steps S41 to S43 in the first embodiment, the description thereof is omitted.
　自動取引装置１において、自動計数は入出金カセット１７から補充／回収カセット１９への搬送と補充／回収カセット１９から入出金カセット１７への搬送とに分けられている。したがって、ステップＳ５４では、エラーが入出金カセット１７から補充／回収カセット１９への搬送過程で発生したか否かについて判断する。ステップＳ５４での判断結果が「はい」、即ち、エラーが入出金カセット１７から補充／回収カセット１９への搬送過程で発生した場合、ステップＳ５４１において、引き続き貨幣を出金カセット１７から補充／回収カセット１９へ搬送し、貨幣を補充／回収カセット１９から入出金カセット１７へ搬送した後に、当該搬送元の入出金カセットの在高ａを取得する。一方、ステップ５４での判断結果が「いいえ」、即ち、エラーが補充／回収カセット１９から入出金カセット１７への搬送過程で発生した場合、ステップＳ５４２において、まずは入出金カセット１７内の貨幣を出金カセット１７から補充／回収カセット１９へ搬送し、その後、再び補充／回収カセット１９から入出金カセット１７へ搬送し、これにより当該搬送元の入出金カセットの在高ａを取得する。 In the automatic transaction apparatus 1, automatic counting is divided into conveyance from the deposit / withdrawal cassette 17 to the replenishment / collection cassette 19 and conveyance from the replenishment / collection cassette 19 to the deposit / withdrawal cassette 17. Accordingly, in step S54, it is determined whether or not an error has occurred during the transfer process from the deposit / withdrawal cassette 17 to the replenishment / collection cassette 19. If the determination result in step S54 is “Yes”, that is, if an error occurs in the process of transporting from the deposit / withdrawal cassette 17 to the replenishment / collection cassette 19, in step S541, money is continuously replenished from the withdrawal cassette 17 to the replenishment / collection cassette. After the money is transported to 19 and the money is transported from the replenishment / collection cassette 19 to the deposit / withdrawal cassette 17, the stock amount a of the deposit / withdrawal cassette of the transport source is acquired. On the other hand, if the result of determination in step 54 is “No”, that is, if an error occurs during the transfer process from the replenishment / collection cassette 19 to the deposit / withdrawal cassette 17, in step S542, the money in the deposit / withdrawal cassette 17 is first withdrawn. It is conveyed from the gold cassette 17 to the replenishment / collection cassette 19, and is then conveyed again from the replenishment / collection cassette 19 to the deposit / withdrawal cassette 17.
　その次のステップＳ５５～Ｓ５８は実施形態１におけるＳ４５～Ｓ４８と同じであり、ここではその説明を省略する。 The subsequent steps S55 to S58 are the same as S45 to S48 in the first embodiment, and the description thereof is omitted here.
　本実施形態よると、自動計数中にエラーが発生した場合に、自動取引装置１の銀行帳務内の在高が確定の状態を維持可能で、取引が継続される。したがって、係員が現場へ出動して操作する必要がなく、自動取引装置の効率的な運用を妨げず、人員コストを削減できる。 According to this embodiment, when an error occurs during automatic counting, the amount of money in the bank account of the automatic transaction apparatus 1 can be maintained and the transaction is continued. Therefore, it is not necessary for the staff to be dispatched to the site for operation, and the efficient operation of the automatic transaction apparatus is not hindered, and the personnel cost can be reduced.
実施形態３ Embodiment 3
　以下、図６のフローチャートを参照して、実施形態３について説明する。実施形態３の自動取引装置１の構造は実施形態１と同じであるため、その説明を省略する。 Hereinafter, Embodiment 3 will be described with reference to the flowchart of FIG. Since the structure of the automatic transaction apparatus 1 of Embodiment 3 is the same as Embodiment 1, the description is abbreviate | omitted.
　実施形態３は自動回収過程でエラーが発生する場合である。実施形態３の処理は実施形態１の処理と略同じであり、同じ部分についてはその説明を省略する。 Embodiment 3 is a case where an error occurs in the automatic collection process. The processing of the third embodiment is substantially the same as the processing of the first embodiment, and the description of the same parts is omitted.
　実施形態３において、自動回収過程では複数の入出金カセット１７にかかわるため、補充／回収カセット１９の貨幣を複数の搬送先の入出金カセット１７に搬送して補充／回収カセット１９を「空」にした後に、順次対象の複数の搬送先の入出金カセット１７と補充／回収カセット１９との間で搬送を行う必要がある。また、自動回収とは、入出金カセット１７内の貨幣を補充／回収カセット１９に搬送する動作のことである。ここでは、入出金カセットの数を二つとする。
In the third embodiment, since the automatic collection process involves a plurality of deposit / withdrawal cassettes 17, the money in the replenishment / collection cassette 19 is conveyed to the plurality of deposit / withdrawal cassettes 17 and the replenishment / collection cassette 19 is made “empty”. After that, it is necessary to carry out the transfer between the deposit / withdrawal cassette 17 and the replenishment / collection cassette 19 of a plurality of transfer destinations. The automatic collection is an operation for transporting money in the deposit / withdrawal cassette 17 to the replenishment / collection cassette 19. Here, the number of deposit / withdrawal cassettes is two.
　したがって、実施形態３において、エラーの発生を検出した後に、ステップＳ６２からエラー発生前の二つの搬送元の入出金カセットの在高ｂ１、ｂ２を取得する。 Therefore, in the third embodiment, after the occurrence of the error is detected, the stock amounts b1 and b2 of the two transfer source deposit / withdrawal cassettes before the occurrence of the error are acquired from step S62.
　これに対して、ステップＳ６４では、自動復旧後の二つの搬送元の入出金カセットの在高ａ１、ａ２を取得する。 In contrast, in step S64, the balances a1 and a2 of the two transfer source deposit / withdrawal cassettes after the automatic recovery are acquired.
　ステップＳ６５では、エラー発生前の搬送元の入出金カセット１７の在高（ｂ１＋ｂ２）から自動復旧後の搬送元の入出金カセット１７の在高（ａ１＋ａ２）を減算して、取得した差値ｃを入出金カセット１７の在高差とする。図には示されていないものの、各入出金カセットの在高差値は（ｃ１＝ｂ１－ａ１）、（ｃ２＝ｂ２－ａ２）によって求められる。 In step S65, the amount of difference c obtained by subtracting the amount (a1 + a2) of the deposit / withdrawal cassette 17 after the automatic recovery is subtracted from the amount (b1 + b2) of the deposit / withdrawal cassette 17 at the conveyance source before the error occurs. It is assumed that the deposit / withdrawal cassette 17 has a difference in stock. Although not shown in the figure, the difference in stock amount of each deposit / withdrawal cassette is obtained by (c1 = b1-a1) and (c2 = b2-a2).
　その他のステップは実施形態１と完全に同じであり、その説明を省略する。 Other steps are completely the same as those in the first embodiment, and a description thereof will be omitted.
　本実施形態によると、自動回収中にエラーが発生した場合、自動取引装置１の銀行帳務内の在高が確定の状態を維持可能で、取引が継続される。したがって、係員が現場へ出動して操作する必要がなく、自動取引装置の効率的な運用を妨げず、人員コストを削減できる。 According to the present embodiment, when an error occurs during automatic collection, the transaction amount in the bank account of the automatic transaction apparatus 1 can be maintained and the transaction is continued. Therefore, it is not necessary for the staff to be dispatched to the site for operation, and the efficient operation of the automatic transaction apparatus is not hindered, and the personnel cost can be reduced.
実施形態４ Embodiment 4
　以下、図７のフローチャートを参照して、実施形態４について説明する。実施形態４の自動取引装置１の構造は実施形態１と同じであるため、その説明を省略する。 Hereinafter, Embodiment 4 will be described with reference to the flowchart of FIG. Since the structure of the automatic transaction apparatus 1 of Embodiment 4 is the same as that of Embodiment 1, the description is abbreviate | omitted.
　実施形態４は貨幣自動装填過程でエラーが発生した場合である。貨幣自動装填とは、補充／回収カセット１９内の貨幣を入出金カセット１７に搬送する動作である。自動復旧までのステップＳ７１～Ｓ７４の処理は実施形態３のステップＳ６１～Ｓ６４の処理と完全に同じであるため、その説明を省略する。 Embodiment 4 is a case where an error occurs during the automatic money loading process. The automatic money loading is an operation of transporting money in the replenishment / collection cassette 19 to the deposit / withdrawal cassette 17. Since the processing of steps S71 to S74 until the automatic recovery is completely the same as the processing of steps S61 to S64 of the third embodiment, the description thereof is omitted.
　本実施形態において、上記の自動回収と同様に、補充／回収カセット１９の貨幣を複数の搬送先の入出金カセット１７に搬送して補充／回収カセット１９を「空」にした後に、順次対象の複数の搬送先の入出金カセット１７と補充／回収カセット１９との間で搬送を行い、これにより自動復旧後の搬送を終了する。この場合、補充／回収カセット１９内にはすでに貨幣が搬送されているため、貨幣自動装填自体も終了する。 In the present embodiment, similar to the automatic collection described above, after the money in the replenishment / collection cassette 19 is transported to the deposit / withdrawal cassettes 17 at a plurality of transport destinations and the replenishment / collection cassette 19 is “empty”, Transport is performed between the deposit / withdrawal cassette 17 and the replenishment / collection cassette 19 at a plurality of transport destinations, thereby completing the transport after the automatic restoration. In this case, since money has already been transported into the replenishment / collection cassette 19, the automatic currency loading itself is also completed.
　ステップＳ７５では、搬送前の補充／回収カセット１９の在高ｆを取得する。 In step S75, the stock amount f of the replenishment / collection cassette 19 before conveyance is acquired.
　ステップＳ７６では、エラー発生前の搬送元の入出金カセット１７の在高（ｂ１＋ｂ２）、自動復旧後の搬送元の入出金カセット１７の在高（ａ１＋ａ２）、自動復旧後の搬送前の補充／回収カセット１９の在高ｆによって、ｃ＝ｆ＋（ｂ１＋ｂ２）－（ａ１＋ａ２）を算出して入出金カセット１７の在高差ｃとする。 In step S76, the stock amount (b1 + b2) of the transfer source deposit / withdrawal cassette 17 before the occurrence of the error, the stock amount of the transfer source deposit / withdrawal cassette 17 after the automatic recovery (a1 + a2), and the replenishment / collection before the transfer after the automatic recovery. Based on the amount of money f of the cassette 19, c = f + (b1 + b2) − (a1 + a2) is calculated as the amount of money c of the deposit / withdrawal cassette 17.
　その後のステップＳ７７～Ｓ７９は実施形態３のステップＳ６６～Ｓ６８と同じであり、ここでは説明を省略する。 Subsequent steps S77 to S79 are the same as steps S66 to S68 of the third embodiment, and a description thereof is omitted here.
　本実施形態によると、貨幣自動装填過程でエラーが発生した場合、自動取引装置１の銀行帳務内の在高が確定の状態を維持可能で、取引が継続される。したがって、係員が現場へ出動して操作する必要がなく、自動取引装置の効率的な運用を妨げず、人員コストを削減できる。 According to the present embodiment, when an error occurs in the automatic money loading process, the amount in the bank account of the automatic transaction apparatus 1 can be maintained and the transaction is continued. Therefore, it is not necessary for the staff to be dispatched to the site for operation, and the efficient operation of the automatic transaction apparatus is not hindered, and the personnel cost can be reduced.
変形例Modified example
　上述の実施形態においては、それぞれの動作にエラーが発生したときに自動復旧を行うとともに、自動復旧後に自動復旧後の搬送を行うが、これ以外の不明券が発生した場合に自動復旧と自動復旧後の搬送を行ってもよい。例えば、出金時に不明券が発生した場合、出金取引終了後に、不明券が発生した当該入出金カセット１７に対して自動復旧後の搬送と同様な処理を行い、これにより当該処理後に確定の状態を継続して維持することができる。 In the above-described embodiment, automatic recovery is performed when an error occurs in each operation, and conveyance after automatic recovery is performed after automatic recovery, but automatic recovery and automatic recovery are performed when any other unknown ticket occurs. Later conveyance may be performed. For example, if an unknown ticket is generated at the time of withdrawal, the same processing as that after the automatic restoration is performed on the deposit / withdrawal cassette 17 in which the unknown ticket has been generated after the withdrawal transaction is completed. The state can be maintained continuously.
　また、上述の実施形態においては、入金以外のそれぞれの動作にエラーが発生した場合に自動復旧後の搬送を行うが、すべての動作に対して自動復旧後の搬送を行ってもよく、いくつかの動作に対して自動復旧後の搬送を行ってもよい。自動復旧後の搬送を行う際には現金取引ができなくなるため、現金取引を優先する場合は、いくつかの動作に限定して自動復旧後の搬送を行うことで現金取引を保証する。 Further, in the above-described embodiment, when an error occurs in each operation other than depositing, the transport after the automatic recovery is performed, but the transport after the automatic recovery may be performed for all the operations, Conveyance after automatic recovery may be performed for the above operation. Since cash transactions cannot be performed when transporting after automatic recovery, when cash transactions are prioritized, cash transactions are guaranteed by transporting after automatic recovery limited to some operations.
　また、上述の実施形態においては、自動回収と現金自動装填の例として、二つの入出金カセット１７を例示したが、対象の入出金カセット１７の数は二つに限定されず、対象の入出金カセット１７の数に応じて計算式を変更すればよい。 In the above-described embodiment, two deposit / withdrawal cassettes 17 are illustrated as examples of automatic collection and automatic cash loading. However, the number of target deposit / withdrawal cassettes 17 is not limited to two, and the target deposit / withdrawal cassettes are provided. The calculation formula may be changed according to the number of cassettes 17.
　また、上述の実施形態においては、自動復旧後に自動復旧後の搬送が自動的に行われるが、自動復旧後の搬送動作の動作時間は在高に応じて変化するため、入出金カセットの在高に基づいて自動復旧後の搬送を行うか否かを判断してもよい。 In the above-described embodiment, after the automatic restoration, the conveyance after the automatic restoration is automatically performed. However, since the operation time of the carrying operation after the automatic restoration changes depending on the amount of money, It may be determined whether or not the conveyance after the automatic recovery is performed based on the above.
　また、上述の実施形態においては、自動復旧後に自動復旧後の搬送が行われるが、通信異常または明らかに貨幣搬送が始まっていない場合、エラーの内容によっては自動復旧後の搬送を行わなくてもよい。したがって、不必要な貨幣搬送を減少し、装置の利用効率を向上することができる。 Further, in the above-described embodiment, the transport after the automatic recovery is performed after the automatic recovery. However, if the communication abnormality or the money transport has not clearly started, the transport after the automatic recovery may not be performed depending on the content of the error. Good. Therefore, unnecessary money conveyance can be reduced and the utilization efficiency of the apparatus can be improved.
　また、上述の実施形態においては、出金取引時にエラーが発生した場合、エンドユーザにのみ取引終了のことを通知するが、エラーが検出されたことを上位システムに報告して出金金額を当該エンドユーザの通帳に返却してもよい。また、カードを返却するかどうかなどを操作パネル２に表示してもよい。したがって、エンドユーザの利便性を向上することができる。 In the above-described embodiment, when an error occurs during a withdrawal transaction, only the end user is notified of the end of the transaction, but the fact that the error has been detected is reported to the host system and the withdrawal amount is It may be returned to the end user's passbook. Moreover, you may display on the operation panel 2 whether a card is returned. Therefore, the convenience for the end user can be improved.
　また、上述の実施形態においては、出金時にシャッター１４が開く前にエラーが発生した場合について説明したが、入出金時にエンドユーザが貨幣を取り出すのを忘れてしまうことも考えられる。このような場合、リジェクトカセットとは異なる、受け取り忘れた現金を預けておく拒絶カセットを用意して当該拒絶カセットに回収してもよい。また、金額が確定された場合、リジェクトカセット１８に回収してもよい。また、銀行帳務外現金としてリジェクトカセット１８に回収してもよい。また、上記の方法を組み合わせしてもよい。これにより、回収された金額が確定された場合は、リジェクトカセット１８の在高を確定することができ、回収された金額が確定されてない場合は、銀行帳務外現金として分けて管理することにより、銀行帳務内在高として確定の状態を継続して維持することもできる。 In the above-described embodiment, the case where an error occurs before the shutter 14 is opened at the time of withdrawal has been described. However, it may be considered that the end user forgets to take out the money at the time of withdrawal. In such a case, a rejection cassette for depositing cash that has been forgotten to be received, which is different from the rejection cassette, may be prepared and collected in the rejection cassette. Further, when the amount is confirmed, it may be collected in the reject cassette 18. Moreover, you may collect | recover to the rejection cassette 18 as cash outside a bank account. Moreover, you may combine said method. Thereby, when the collected amount is confirmed, the amount of the reject cassette 18 can be confirmed, and when the collected amount is not confirmed, it is managed separately as non-banking cash. Therefore, it is possible to continue to maintain a fixed state as the bank account book.
　また、上述の実施形態においては、自動計数時にエラーが発生して自動復旧が成功した場合について説明したが、確定状態の入出金カセットに対して自動計数を行うときに、エラーは発生していないが、不明券が発生した場合、上述の実施形態の計算を行ってもよい。 Further, in the above-described embodiment, the case where an error occurs during automatic counting and automatic recovery is successful has been described. However, no error occurs when automatic counting is performed on a deposit / withdrawal cassette in a finalized state. However, when an unknown ticket arises, you may perform calculation of the above-mentioned embodiment.
　また、上述の実施形態においては、さらに操作検出部２２を備えてもよく、操作検出部２２の検出結果により、エラー発生前の最後の確定状態から自動計数中までに当該入出金カセットとリジェクトカセットが誰にもタッチされなかったことを保証できる場合、当該期間における取引中に当該入出金カセットに対して成立した入出金の金額ｇ（入金の場合は＋、出金の場合は－）と、エラー発生前の最後の確定状態における入出金カセットの在高ａと、同タイミングでのリジェクトカセットの在高ｄと、自動計数後の在高ｂとにより、ｃ＝ｂ－ａ＋ｇを求め、さらにｅ＝ｃ＋ｄを求めて自動計数後のリジェクトカセットの在高とすることができる。 Further, in the above-described embodiment, the operation detection unit 22 may be further provided, and according to the detection result of the operation detection unit 22, the deposit / withdrawal cassette and the reject cassette from the final confirmed state before the error occurrence until the automatic counting is performed. Can be assured that no one has touched it, and the amount of deposits / withdrawals made for the deposit / withdrawal cassette during the transaction for the period (+ for deposits,-for deposits), C = b−a + g is obtained from the amount a of the deposit / withdrawal cassette in the final confirmed state before the error occurrence, the amount d of the reject cassette at the same timing, and the amount b after automatic counting, and e = C + d can be obtained to determine the amount of the reject cassette after automatic counting.
　また、前回の精査（最初の確定時に）から不明券が発生する直前の確定時までの期間である場合、いずれかのタイミングから上述の入出金カセットの在高ａと同タイミングでのリジェクトカセットの在高ｄとを算出してもよい。このときの金額ｇは当該算出タイミングから自動計数までの期間において当該入出金カセットに対して成立した入出金の金額である。 In addition, if it is the period from the previous scrutiny (at the time of initial confirmation) to the time of confirmation immediately before the unknown ticket is generated, the reject cassette at the same timing as the amount a of the deposit / withdrawal cassette described above from any timing The stock d may be calculated. The amount g at this time is the amount of deposit / withdrawal established for the deposit / withdrawal cassette in the period from the calculation timing to the automatic counting.
　また、それぞれの入出金カセットに対してリジェクトカセット在高ｄを分けて管理してもよい。例えば、ｄ１を入出金カセット１から回収された確定可能な量、ｄ２を入出金カセット２から回収された確定可能な量、ｄｎを入出金カセットｎから回収された確定可能な量と定義し、入出金カセットがｎ個ある場合、リジェクトカセットの在高はｄ＝ｄ１＋ｄ２＋……＋ｄｎとなる。 Also, the reject cassette stock d may be managed separately for each deposit / withdrawal cassette. For example, d1 is defined as a determinable amount collected from the deposit / withdrawal cassette 1, d2 is defined as a determinable amount collected from the deposit / withdrawal cassette 2, and dn is defined as a determinable amount collected from the deposit / withdrawal cassette n, When there are n deposit / withdrawal cassettes, the stock of the reject cassette is d = d1 + d2 + ... + dn.
　これにより、それぞれの入出金カセットに応じて算出することで、リジェクトカセットの在高の算出が簡単に行われ、各取引ｇの算出量を減少して処理スピードを向上させることができる。また、リジェクトカセットの脱着によってあるリジェクトカセットがすでに確定状態でない場合にも、その他の入出金カセットに対してリジェクトカセットの在高を確定することができ、リジェクトカセット内の不明券の量を最小に減少することができる。 Thus, by calculating according to each deposit / withdrawal cassette, it is possible to easily calculate the stock amount of the reject cassette, and it is possible to reduce the calculation amount of each transaction g and improve the processing speed. In addition, even if a reject cassette has not been finalized due to the removal of the reject cassette, it is possible to determine the amount of the reject cassette relative to other deposit / withdrawal cassettes, minimizing the amount of unknown tickets in the reject cassette. Can be reduced.
　また、上述の実施形態においては、銀行帳務内在高の確定不能な記録について、不明券の発生とカセットへの操作検出に対して区分していないが、不明券の発生と操作検出を区分して銀行帳務内在高の確定不能な状況を記録してもよい。例えば、不明券の発生に対しては、銀行帳務内在高金額確定／銀行帳務内在高金額確定不能に分けて、操作検出に対しては、銀行帳務内の在高操作確定／銀行帳務内在高操作確定不能に分けて、不明券が発生したが、当該入出金カセットとリジェクトカセットが誰かにタッチされたことが検出されなかった場合、「銀行帳務内在高金額確定不能＋銀行帳務内在高操作確定」の銀行帳務内在高確定不能を記録し、当該入出金カセットとリジェクトカセットが誰かにタッチされたことが検出された場合、不明券が発生したか否かにかかわらず、すべて「銀行帳務内在高金額確定不能＋銀行帳務内在高操作確定不能」の銀行帳務内在高確定不能を記録する。 In the above-described embodiment, the indeterminate record of the bank account balance is not classified for the occurrence of an unknown ticket and the detection of an operation on a cassette. It is also possible to record an indeterminate situation in the bank account. For example, for the occurrence of an unknown ticket, it is divided into the determination of the amount of money in the bank account / the amount of money in the bank account cannot be determined, and the detection of the operation in the bank account / the bank book for the operation detection. If an unknown voucher has been generated, but it has not been detected that someone has touched the deposit / withdrawal cassette and reject cassette, it will be impossible to determine the amount of money in the bank account + bank book. If it is detected that the deposit / receipt cassette and reject cassette have been touched by someone, it will be recorded regardless of whether or not an unknown ticket has been issued. Record all bank account book indeterminate amount indefinitely + bank book account book indeterminate + bank account book indeterminate.
　これにより、上述の実施形態における「エラー発生前の最後の確定状態から自動計数中までに当該入出金カセットとリジェクトカセットが誰にもタッチされなかったことを保証できる場合」に対して明確に管理することができ、銀行帳務内在高が確定できない場合、取引記録の検索範囲を明確にすることができる。上記の差値ｃとリジェクトカセットの在高ｅの算出にあたって、銀行帳務内在高の操作が確定できないカセットが存在する場合、当該カセットの算出を中止して別のカセットの算出処理を行うことにより処理スピードを上げることができる。 Thereby, it is clearly managed with respect to the case where it is possible to guarantee that no one has touched the deposit / withdrawal cassette and the reject cassette between the last finalized state before the error occurrence and the automatic counting in the above-described embodiment. If the bank account book amount cannot be determined, the transaction record search range can be clarified. In calculating the difference value c and the amount e of the reject cassette, if there is a cassette in which the operation of the bank account amount cannot be determined, the calculation of the cassette is stopped and another cassette is calculated. Processing speed can be increased.
　上述の実施形態においては、自動計数処理終了後に、係員がリジェクトカセット１８を回収した後に、代用リジェクトカセットとして使用された補充／回収カセット１９内の貨幣をすべてリジェクトカセット１８へ搬送するとともに、その在高を自動変更するが、搬送せずに手作業で補充／回収カセット１９内の貨幣をすべてリジェクトカセット１８に再装填してもよい。このとき、自動と手作業のいずれでも在高の継承を行うことができる。特に、代用リジェクトカセットとして使用された補充／回収カセット１９からリジェクトカセット１８へ貨幣を搬送する前に、補充／回収カセット１９に収納された貨幣の金種を確認し、補充／回収カセット１９に同じ内部空間設定に応じてリジェクトカセット１８に搬送可能な金種の貨幣だけを収納した場合のみ、補充／回収カセット１９に収納された貨幣を自動的にリジェクトカセット１８に搬送する。これにより、搬送中のジャムの発生を防ぐことができる。 In the above-described embodiment, after the automatic counting process is completed, the clerk collects the reject cassette 18 and then transports all the money in the replenishment / collection cassette 19 used as the substitute reject cassette to the reject cassette 18. Although the height is automatically changed, all the money in the replenishment / collection cassette 19 may be reloaded into the reject cassette 18 manually without being conveyed. At this time, it is possible to carry on the inheritance of the stock in both automatic and manual operations. In particular, the denomination of the money stored in the replenishment / collection cassette 19 is confirmed before the money is transported from the replenishment / collection cassette 19 used as the substitute reject cassette to the reject cassette 18. Only when money of denomination that can be transported to the reject cassette 18 is stored according to the internal space setting, the money stored in the replenishment / collection cassette 19 is automatically transported to the reject cassette 18. Thereby, occurrence of jam during conveyance can be prevented.
　上述の実施形態においては、出金取引時に枚数または金種が確定できないリジェクト貨幣を再鑑別する際に、鑑別に採用される合格許容範囲を拡大してもよく、鑑別に採用される合格許容範囲を拡大しなくてもよい。 In the above-mentioned embodiment, when re-discrimination of reject money for which the number or denomination cannot be determined at the time of withdrawal transaction, the acceptable tolerance range adopted for discrimination may be expanded, and the acceptable tolerance range adopted for discrimination. Does not have to be enlarged.
　上述の実施形態においては、出金取引時に枚数または金種が確定できない拒絶券を再鑑別するが、鑑別部１５を介せずに直接リジェクトカセットに収納して、不明券が発生した場合に自動復旧後の搬送を行ってもよい。 In the above-described embodiment, a rejection ticket whose number or denomination cannot be determined at the time of a withdrawal transaction is re-identified, but is automatically stored when the unknown ticket is generated by storing it directly in the reject cassette without going through the discrimination unit 15. You may perform conveyance after recovery.
　上述の実施形態においては、自動取引装置１は上位システム１１からの自動計数を行う指示に基づいて、自動計数を実行した後に、銀行帳務内貨幣在高、銀行帳務内貨幣在高の確認状況が成功したかどうか、および銀行帳務外在高の有無などの情報を上位システム１１に報告するが、自動計数を実行する前に、枚数または金種が確定できないリジェクト貨幣が最終的に収納されたカセットまたは一時保管部（例えば、リジェクトカセット１８または第二リジェクトカセット２０）の銀行帳務内在高状態の確定状況によって、自動計数を行うかどうかを判断してもよい。枚数または金種が確定できないリジェクト貨幣が最終的に収納されたカセットまたは一時保管部内の銀行帳務内在高の確定が失敗した場合、係員が現場に出動して精査を行い、自動取引装置１による自動計数を省略してもよい。係員が到着するまで自動取引装置１は運転をそのまま継続し、これにより自動取引装置１の自動計数によるジャムの発生を防止するとともに、本来自動計数に使われる時間を自動取引装置１の運転時間にすることができる。 In the above-described embodiment, the automatic transaction apparatus 1 executes the automatic counting based on the instruction to perform automatic counting from the host system 11, and then confirms the money amount in the bank account and the money amount in the bank account. Reports information such as whether the situation was successful and whether there was a bank account surplus, etc., to the host system 11, but before executing automatic counting, rejected money whose final number or denomination cannot be finalized is finally stored Whether or not automatic counting is to be performed may be determined according to the determined state of the bank account balance in the cassette or temporary storage unit (for example, the reject cassette 18 or the second reject cassette 20). If the number of coins or the amount of money denominated cannot be finalized, or the bank account balance in the temporary storage department has not been finalized, the clerk will be dispatched to the site for scrutiny and Automatic counting may be omitted. Until the attendant arrives, the automatic transaction apparatus 1 continues to operate, thereby preventing jamming due to automatic counting of the automatic transaction apparatus 1, and the time originally used for automatic counting becomes the operation time of the automatic transaction apparatus 1. can do.
　上述の実施形態においては、自動計数時に鑑別部１５の鑑別レベルを緩和させて（鑑別中の合格許容範囲を拡大する）貨幣を搬送するが、鑑別部１５の鑑別レベルを緩和させなくてもよい（鑑別中の合格許容範囲を拡大しない）。 In the above-described embodiment, the discrimination level of the discrimination unit 15 is eased at the time of automatic counting and money is conveyed (expanding the acceptable range during discrimination), but the discrimination level of the discrimination unit 15 may not be relaxed. (Do not expand the acceptable range of acceptance during identification).
　上述の実施形態においては、制御部１０と紙幣処理手段９が互いに独立しているが、制御部１０を紙幣処理手段９内に設けてもよい。 In the above-described embodiment, the control unit 10 and the banknote processing unit 9 are independent from each other, but the control unit 10 may be provided in the banknote processing unit 9.
　上述の実施形態においては、上位システム１１が自動取引装置１の報告に基づいて、上位システム１１における記録と報告された銀行帳務内貨幣在高とを比較して精査を行うが、上位システム１１における記録を自動取引装置１に通知し、自動取引装置１（例えば、制御部１０）により当該記録に基づいて銀行帳務内貨幣在高と通知された記録とが一致しているかどうかを判断するとともに、当該精査結果を上位システム１１に報告してもよい。 In the above-described embodiment, the host system 11 performs a scrutiny based on the report of the automatic transaction apparatus 1 by comparing the record in the host system 11 with the reported amount of money in the bank account. The automatic transaction apparatus 1 is notified of the record in the transaction, and it is determined by the automatic transaction apparatus 1 (for example, the control unit 10) whether or not the amount of money in the bank book matches the record notified based on the record. At the same time, the examination result may be reported to the host system 11.
　上述の実施形態においては、リジェクトカセット１８に操作検出部２２を適用し、操作検出部２２の検出結果が前回の精査後の期間中にリジェクトカセット１８が誰かに操作された場合、銀行帳務内在高の確認失敗と記録するが、入出金カセット１７に操作検出部２２を適用し、制御部１０により当該操作検出部２２の検出結果を記録してもよい。直前（前回）精査または自動計数後の期間中に入出金カセット１７が誰かに操作された場合、カセット毎に当該カセットの銀行帳務内在高状態の確認状況が確認失敗であると記録する。入出金カセット１７の銀行帳務内在高が確認され、且つ当該入出金カセット１７に金種や枚数などの在高確認のための情報が不明のリジェクト貨幣が発生しなかった場合、自動計数中の貨幣搬送を省略して結果を報告する。これにより、自動計数作動時間を短縮するとともに、ジャム発生の可能性を最大限に減少することができる。 In the above-described embodiment, when the operation detection unit 22 is applied to the reject cassette 18 and the detection result of the operation detection unit 22 is operated by someone during the period after the previous scrutiny, Although a high confirmation failure is recorded, the operation detection unit 22 may be applied to the deposit / withdrawal cassette 17 and the control unit 10 may record the detection result of the operation detection unit 22. When the deposit / withdrawal cassette 17 is operated by someone during the period immediately before (previous) scrutiny or automatic counting, it is recorded for each cassette that the confirmation status of the bank account balance status is a confirmation failure. If the bank account amount of the deposit / withdrawal cassette 17 has been confirmed, and no reject currency with unknown information such as denomination or number of coins has been generated in the deposit / withdrawal cassette 17, automatic counting is in progress. Omit money transport and report results. As a result, the automatic counting operation time can be shortened and the possibility of jam occurrence can be reduced to the maximum.
　上述の実施形態においては、自動計数時の結果が精査時に一致しない場合、自動取引装置１が空の補充／回収カセット１９を代用リジェクトカセットとして使用するとともに引き続き取引を実行し、係員が従来と同様にリジェクトカセット１８を回収する。そのうち、図３に示すように、各カセットを任意に固定または解除することができる固定手段２４を設置してもよい。図３においては、補充／回収カセット１９に対してのみ固定手段２４が記載されているが、各入出金カセット１７とリジェクトカセット１８にも同じく固定手段２４が設けられてよく、当然ながらカセット毎に固定手段２４を設けず、需要に応じていずれかのカセットに固定手段２４を設けてもよい。係員がカセットの回収操作を行う際に、回収すべきカセットを固定せず、回収すべきでないカセットを固定する。これにより、係員が回収すべきでないカセットを誤って回収することを防止することができる。 In the above-described embodiment, when the result at the time of automatic counting does not match at the time of scrutiny, the automatic transaction apparatus 1 uses the empty replenishment / collection cassette 19 as a substitute reject cassette and continues to execute the transaction. The reject cassette 18 is collected. Among them, as shown in FIG. 3, a fixing means 24 that can arbitrarily fix or release each cassette may be installed. In FIG. 3, the fixing means 24 is described only for the replenishment / collection cassette 19. However, each of the deposit / withdrawal cassette 17 and the reject cassette 18 may be provided with the fixing means 24. Instead of providing the fixing means 24, the fixing means 24 may be provided in any cassette according to demand. When the clerk performs the cassette collecting operation, the cassette to be collected is not fixed, and the cassette that should not be collected is fixed. As a result, it is possible to prevent the cassette that the clerk should not collect from being erroneously collected.
　上述の実施形態においては、自動取引装置１が入出金カセット１７とリジェクトカセット１８の銀行帳務内在高状態の確認状況および確認した銀行帳務内在高を上位システム１１に報告する。このほかに、自動取引装置１は銀行帳務外在高の有無を上位システム１１に報告してもよい。また、自動取引装置１は制御部１０により銀行帳務内在高のうちの鑑別結果情報を記録し、さらに銀行帳務内在高に対して金種または枚数が確定された鑑別結果情報に基づいて取得した金額と、金種または枚数が確定しなかった鑑別結果情報に基づいて取得した金額とを上位システム１１に報告してもよい。これにより、最終的に係員が精査する際に、精査員が注意すべき金額を確定することができる。 In the above-described embodiment, the automatic transaction apparatus 1 reports to the host system 11 the confirmation status of the bank account balance status and the confirmed bank account balance status of the deposit / withdrawal cassette 17 and the reject cassette 18. In addition, the automatic transaction apparatus 1 may report the presence / absence of the bank account surplus to the upper system 11. Moreover, the automatic transaction apparatus 1 records the discrimination result information in the bank account book amount by the control unit 10, and obtains it based on the discrimination result information in which the denomination or the number of sheets is determined for the bank book book value. The amount acquired and the amount acquired based on the discrimination result information for which the denomination or number of sheets has not been determined may be reported to the host system 11. Thereby, when a staff member finally scrutinizes, the amount of money that a scrutinist should pay attention to can be determined.
　上述の実施形態においては、上位システム１１から自動計数を実行する指示を送信された場合、自動取引装置１は当該指示を受信して自動計数を行うが、制御部１０により上位システム１１の自動計数を実行する指示を記録するか、または上位システム１１の指示のほかに予め自動計数処理の開始時刻を制御部１０に記録し、上述の状況においていずれも自動取引装置１が取引待ち状態にある任意の時刻で自動計数処理を開始してもよい。これにより、自動計数中の作動停止によって取引量に及ぼす影響を最大限に減少するとともに、上位システム１１の担当者の操作負担を最大限に減少することができる。 In the above-described embodiment, when an instruction to execute automatic counting is transmitted from the host system 11, the automatic transaction apparatus 1 receives the instruction and performs automatic counting, but the control unit 10 performs automatic counting of the host system 11. In addition to the instruction from the host system 11, the start time of the automatic counting process is recorded in advance in the control unit 10, and the automatic transaction apparatus 1 is in the transaction waiting state in any of the above situations. The automatic counting process may be started at this time. As a result, the influence on the transaction volume due to the operation stop during the automatic counting can be reduced to the maximum, and the operation burden on the person in charge of the host system 11 can be reduced to the maximum.
　上述の実施形態においては、自動取引装置１として銀行などで入金などの取引に使用される装置を例にして説明したが、自動取引装置はこれに限定されず、様々な入出金取扱業務に使用される装置であってもよい。また、上述の実施例において、自動取引装置１は紙幣を処理するが、自動取引装置はこれに限定されず、硬貨などの貨幣を処理する装置であってもよい。 In the above-described embodiment, the automatic transaction apparatus 1 has been described as an example of an apparatus used for transactions such as deposits at a bank or the like. However, the automatic transaction apparatus is not limited to this and is used for various deposit and withdrawal handling operations. It may be a device. Moreover, in the above-mentioned Example, although the automatic transaction apparatus 1 processes a banknote, an automatic transaction apparatus is not limited to this, The apparatus which processes moneys, such as a coin, may be sufficient.
　以上、図面に基づいて本発明の実施例について説明したが、本実施例は本発明を理解するための具体的な例に過ぎず、本発明の範囲を限定するためのものではない。本分野の技術者は本実施例の技術内容に基づいて、各実施例について様々な変形、組み合わせおよび要素の合理的な省略を行うことができるが、これにより得られた形態も本発明の範囲に含まれる。 As mentioned above, although the Example of this invention was described based on drawing, this Example is only a specific example for understanding this invention, and is not for limiting the range of this invention. An engineer in this field can make various modifications, combinations, and rational omissions of each embodiment based on the technical contents of the embodiment, but the form obtained thereby also includes the scope of the present invention. include.
１…自動取引装置、２…操作パネル、３…操作キー、４…暗証番号入力部、５…係員操作パネル、６…カード出入口、７…入出金口、８…明細票排出口、９…紙幣処理手段、１０…制御部、１１…上位システム、１２…受信部、１３…送信部、１４…シャッター、１５…鑑別部、１６…スタッカ（一時保管部）、１７…入出金カセット、１８…リジェクトカセット、１９…補充／回収カセット、２０…第二リジェクトカセット、２１…搬送路、２２…操作検出部、２３…残量空検出部、２４…固定手段、１０１…ネットワーク。 DESCRIPTION OF SYMBOLS 1 ... Automatic transaction apparatus, 2 ... Operation panel, 3 ... Operation key, 4 ... PIN input part, 5 ... Personnel operation panel, 6 ... Card entrance / exit, 7 ... Deposit / withdrawal port, 8 ... Statement slip outlet, 9 ... Banknote Processing means, 10 ... control unit, 11 ... host system, 12 ... receiving unit, 13 ... transmitting unit, 14 ... shutter, 15 ... discrimination unit, 16 ... stacker (temporary storage unit), 17 ... deposit / withdrawal cassette, 18 ... reject Cassette: 19 ... Replenishment / collection cassette, 20 ... Second reject cassette, 21 ... Conveyance path, 22 ... Operation detection unit, 23 ... Empty detection unit, 24 ... Fixing means, 101 ... Network.

Claims (19)

  1. 　入出金取引に使用される貨幣を収納する入出金カセットと、
    　自動取引装置内で搬送される貨幣を鑑別する鑑別部と、
    　前記入出金カセットに対して貨幣の入出金取引を行う際に、前記鑑別部によってリジェクト貨幣と判別された貨幣、および自動計数処理を行う際に、前記鑑別部によってリジェクト貨幣と判別された貨幣を収納するリジェクトカセットと、
    　各入出金カセットとの間で貨幣の搬送が可能な補充／回収カセットと、
    　前記入出金カセット、前記リジェクトカセット、および前記補充／回収カセットの在高を記憶する制御部と、を備える自動取引装置において、
    　銀行帳務内の在高が確定された状態で自動取引装置の自動復旧が成功した場合、自動復旧後の搬送を行い、前記入出金カセットと前記補充／回収カセット内の自動復旧前および自動復旧後の貨幣在高に応じて、前記リジェクトカセット内の自動復旧後の貨幣在高を算出し、これにより銀行帳務内の在高の確定状態を継続することを特徴とする自動取引装置。     A deposit / withdrawal cassette that stores money used for deposit / withdrawal transactions;
    A discrimination section for discriminating money conveyed in the automatic transaction apparatus;
    Money that has been determined to be rejected by the discrimination unit when performing a deposit / withdrawal transaction on the deposit / withdrawal cassette, and money that has been determined to be rejected by the discrimination unit when performing automatic counting processing A reject cassette to store
    A replenishment / collection cassette capable of transporting money to and from each deposit / withdrawal cassette;
    In an automatic transaction apparatus comprising: a control unit that stores a stock of the deposit / withdrawal cassette, the reject cassette, and the replenishment / collection cassette;
    When the automatic recovery of the automatic transaction apparatus is successful with the bank account in place, the transfer after the automatic recovery is performed, and before and automatically in the deposit / withdrawal cassette and the replenishment / collection cassette An automatic transaction apparatus characterized by calculating a monetary value after automatic recovery in the reject cassette in accordance with a monetary value after restoration, thereby continuing a fixed state of the monetary value in a bank account.
  2. 　各カセットが係員にタッチされたかどうかを検出する操作検出部をさらに備える請求項１に記載の自動取引装置。 The automatic transaction apparatus according to claim 1, further comprising an operation detection unit that detects whether or not each cassette is touched by an attendant.
  3. 　自動取引装置にエラーが発生した場合、前記自動復旧を行う請求項１または２に記載の自動取引装置。 The automatic transaction apparatus according to claim 1 or 2, wherein the automatic recovery is performed when an error occurs in the automatic transaction apparatus.
  4. 　自動取引装置に不明券が発生した場合、前記自動復旧を行う請求項１または２に記載の自動取引装置。 The automatic transaction apparatus according to claim 1 or 2, wherein the automatic recovery is performed when an unknown ticket is generated in the automatic transaction apparatus.
  5. 　通信異常または明らかに貨幣搬送が始まっていない状態でエラーが発生した場合、前記自動復旧後の搬送を行わない請求項３に記載の自動取引装置。 4. The automatic transaction apparatus according to claim 3, wherein when an error occurs in a communication abnormality or obviously a state in which money transfer has not started, transfer after the automatic recovery is not performed.
  6. 　出金取引中にエラーが発生した場合、自動復旧前の搬送元の入出金カセットの在高から自動復旧後の搬送元の入出金カセットの在高を減算して、得られた差値を入出金カセットの在高差とし、
    　前記入出金カセットの在高差と出金取引前のリジェクトカセットの在高の和を算出して自動復旧後のリジェクトカセットの在高とする請求項１または２に記載の自動取引装置。     If an error occurs during a withdrawal transaction, subtract the deposit / withdrawal cassette stock after the automatic recovery from the stock / payout cassette stock before the automatic recovery, and enter the difference value obtained. Let ’s assume that there is a difference in the amount of money
    The automatic transaction apparatus according to claim 1 or 2, wherein a sum of a difference in the amount of money in the deposit / withdrawal cassette and a balance in a reject cassette before a withdrawal transaction is calculated to obtain a balance in the reject cassette after automatic recovery.
  7. 　自動計数中にエラーが発生した場合、入出金カセットから補充／回収カセットへの搬送過程でエラーが発生すると、入出金カセットから補充／回収カセットへの貨幣搬送を継続し、補充／回収カセットから入出金カセットへ貨幣を搬送した後に、当該搬送元の入出金カセットの在高を取得して、自動復旧前の搬送元の入出金カセットの在高とし、補充／回収カセットから入出金カセットへの搬送過程でエラーが発生すると、まずは入出金カセット内の貨幣を入出金カセットから補充／回収カセットへ搬送し、その後再び補充／回収カセットから入出金カセットへ搬送し、これにより当該搬送元の入出金カセットの在高を取得して、自動復旧前の搬送元の入出金カセットの在高とし、
    　自動復旧前の搬送元の入出金カセットの在高から自動復旧後の搬送元の入出金カセットの在高を減算して、得られた差値を入出金カセットの在高差とし、
    　前記入出金カセットの在高差と出金取引前のリジェクトカセットの在高の和を算出して自動復旧後のリジェクトカセットの在高とする請求項１または２に記載の自動取引装置。     If an error occurs during automatic counting, if an error occurs in the transfer process from the deposit / withdrawal cassette to the replenishment / collection cassette, the money transfer from the deposit / withdrawal cassette to the replenishment / collection cassette is continued, and the replenishment / collection cassette enters / exits. After the money is transferred to the gold cassette, the value of the deposit / withdrawal cassette at the transfer source is acquired, and the value of the deposit / withdrawal cassette at the transfer source before the automatic recovery is obtained. Transfer from the replenishment / collection cassette to the deposit / withdrawal cassette If an error occurs in the process, the money in the deposit / withdrawal cassette is first transported from the deposit / withdrawal cassette to the replenishment / collection cassette, and then again transported from the replenishment / collection cassette to the deposit / withdrawal cassette, thereby the source deposit / withdrawal cassette. , And the amount of money in the deposit / withdrawal cassette before the automatic recovery,
    Subtract the deposit / withdrawal cassette balance after automatic recovery from the deposit / withdrawal cassette balance before automatic recovery, and use the resulting difference as the deposit / withdrawal cassette balance difference.
    The automatic transaction apparatus according to claim 1 or 2, wherein a sum of a difference in the amount of money in the deposit / withdrawal cassette and a balance in a reject cassette before a withdrawal transaction is calculated to obtain a balance in the reject cassette after automatic recovery.
  8. 　自動回収中にエラーが発生した場合、自動復旧前の複数の搬送元の入出金カセットの在高から自動復旧後の複数の搬送元の入出金カセットの在高を減算して、得られた差値を入出金カセットの在高差とし、
    　前記入出金カセットの在高差と出金取引前のリジェクトカセットの在高の和を算出して自動復旧後のリジェクトカセットの在高とする請求項１または２に記載の自動取引装置。     If an error occurs during automatic collection, the difference obtained by subtracting the deposit / withdrawal cassettes of multiple transport sources after automatic recovery from the balance of the deposit / withdrawal cassettes of multiple transport sources before automatic recovery. The value is defined as the difference in the deposit / withdrawal cassette,
    The automatic transaction apparatus according to claim 1 or 2, wherein a sum of a difference in the amount of money in the deposit / withdrawal cassette and a balance in a reject cassette before a withdrawal transaction is calculated to obtain a balance in the reject cassette after automatic recovery.
  9. 　自動装填中にエラーが発生した場合、自動復旧前の複数の搬送元の入出金カセットの在高から自動復旧後の複数の搬送元の入出金カセットの在高を減算し、さらに自動復旧後の搬送前の補充／回収カセットの在高を加算して、得られた値を入出金カセットの在高とし、
    　前記入出金カセットの在高差と出金取引前のリジェクトカセットの在高の和を算出して自動復旧後のリジェクトカセットの在高とする請求項１または２に記載の自動取引装置。     If an error occurs during automatic loading, subtract the deposit / withdrawal cassettes of multiple transfer sources after automatic recovery from the balance of multiple transfer / receipt cassettes before automatic recovery. Add the stock of the replenishment / collection cassette before transport, and use the resulting value as the stock of the deposit / withdrawal cassette.
    The automatic transaction apparatus according to claim 1 or 2, wherein a sum of a difference in the amount of money in the deposit / withdrawal cassette and a balance in a reject cassette before a withdrawal transaction is calculated to obtain a balance in the reject cassette after automatic recovery.
  10. 　入出金取引に使用される貨幣を収納する入出金カセットと、
    　自動取引装置内で搬送される貨幣を鑑別する鑑別部と、
    　前記入出金カセットに対して貨幣の入出金取引を行う際に、前記鑑別部によってリジェクト貨幣と判別された貨幣、および自動計数処理を行う際に、前記鑑別部によってリジェクト貨幣と判別された貨幣を収納するリジェクトカセットと、
    　各入出金カセットとの間で貨幣の搬送が可能な補充／回収カセットと、
    　前記入出金カセット、前記リジェクトカセット、および前記補充／回収カセットの在高を記憶する制御部と、
    を備える自動取引装置の計数方法において、
    　銀行帳務内の在高が確定された状態で自動取引装置の自動復旧が成功した場合、自動復旧後の搬送を行い、前記入出金カセットと前記補充／回収カセット内の自動復旧前および自動復旧後の貨幣在高に応じて、前記リジェクトカセット内の自動復旧後の貨幣在高を算出し、これにより銀行帳務内の在高の確定状態を継続することを特徴とする自動取引装置の計数方法。     A deposit / withdrawal cassette that stores money used for deposit / withdrawal transactions;
    A discrimination section for discriminating money conveyed in the automatic transaction apparatus;
    Money that has been determined to be rejected by the discrimination unit when performing a deposit / withdrawal transaction on the deposit / withdrawal cassette, and money that has been determined to be rejected by the discrimination unit when performing automatic counting processing A reject cassette to store
    A replenishment / collection cassette capable of transporting money to and from each deposit / withdrawal cassette;
    A control unit for storing the stocks of the deposit / withdrawal cassette, the reject cassette, and the replenishment / collection cassette;
    In an automatic transaction apparatus counting method comprising:
    When the automatic recovery of the automatic transaction apparatus is successful with the bank account in place, the transfer after the automatic recovery is performed, and before and automatically in the deposit / withdrawal cassette and the replenishment / collection cassette An automatic transaction apparatus characterized by calculating a monetary value after automatic restoration in the reject cassette according to a monetary value after restoration, and thereby continuing a fixed state of the monetary value in a bank account. Counting method.
  11. 　各カセットが係員にタッチされたかどうかを検出する操作検出部をさらに備える請求項１０に記載の自動取引装置の計数方法。 The counting method of the automatic transaction apparatus according to claim 10, further comprising an operation detection unit that detects whether or not each cassette is touched by an attendant.
  12. 　自動取引装置にエラーが発生した場合、前記自動復旧を行う請求項１０または１１に記載の自動取引装置の計数方法。 12. The automatic transaction apparatus counting method according to claim 10 or 11, wherein the automatic recovery is performed when an error occurs in the automatic transaction apparatus.
  13. 　自動取引装置に不明券が発生した場合、前記自動復旧を行う請求項１０または１１に記載の自動取引装置の計数方法。 The counting method of the automatic transaction apparatus according to claim 10 or 11, wherein the automatic recovery is performed when an unknown ticket is generated in the automatic transaction apparatus.
  14. 　通信異常または明らかに貨幣搬送が始まっていない状態でエラーが発生した場合、前記自動復旧後の搬送を行わない請求項１２に記載の自動取引装置の計数方法。 13. The automatic transaction apparatus counting method according to claim 12, wherein when the communication is abnormal or an error occurs in a state in which money conveyance is not clearly started, conveyance after the automatic recovery is not performed.
  15. 　出金取引中にエラーが発生した場合、自動復旧前の搬送元の入出金カセットの在高から自動復旧後の搬送元の入出金カセットの在高を減算して、得られた差値を入出金カセットの在高差とし、
    　前記入出金カセットの在高差と出金取引前のリジェクトカセットの在高の和を算出して自動復旧後のリジェクトカセットの在高とする請求項1０または１１に記載の自動取引装置の計数方法。     If an error occurs during a withdrawal transaction, subtract the deposit / withdrawal cassette stock after the automatic recovery from the stock / payout cassette stock before the automatic recovery, and enter the difference value obtained. Let ’s assume that there is a difference in the amount of money
    12. The counting of the automatic transaction apparatus according to claim 10 or 11, wherein a sum of a difference in a stock amount of the deposit / withdrawal cassette and a stock amount of a reject cassette before a withdrawal transaction is calculated to obtain a balance of the reject cassette after the automatic recovery. Method.
  16. 　自動計数中にエラーが発生した場合、入出金カセットから補充／回収カセットへの搬送過程でエラーが発生すると、入出金カセットから補充／回収カセットへの貨幣搬送を継続し、補充／回収カセットから入出金カセットへ貨幣を搬送した後に、当該搬送元の入出金カセットの在高を取得して、自動復旧前の搬送元の入出金カセットの在高とし、補充／回収カセットから入出金カセットへの搬送過程でエラーが発生すると、まずは入出金カセット内の貨幣を入出金カセットから補充／回収カセットへ搬送し、その後再び補充／回収カセットから入出金カセットへ搬送し、これにより当該搬送元の出金カセットの在高を取得して、自動復旧前の搬送元の入出金カセットの在高とし、
    　自動復旧前の搬送元の入出金カセットの在高から自動復旧後の搬送元の入出金カセットの在高を減算して、得られた差値を入出金カセットの在高差とし、
    　前記入出金カセットの在高差と出金取引前のリジェクトカセットの在高の和を算出して自動復旧後のリジェクトカセットの在高とする請求項1０または１１に記載の自動取引装置の計数方法。     If an error occurs during automatic counting, if an error occurs in the transfer process from the deposit / withdrawal cassette to the replenishment / collection cassette, the money transfer from the deposit / withdrawal cassette to the replenishment / collection cassette is continued, and the replenishment / collection cassette enters / exits. After the money is transferred to the gold cassette, the value of the deposit / withdrawal cassette at the transfer source is acquired, and the value of the deposit / withdrawal cassette at the transfer source before the automatic recovery is obtained. Transfer from the replenishment / collection cassette to the deposit / withdrawal cassette If an error occurs in the process, the money in the deposit / withdrawal cassette is first transported from the deposit / withdrawal cassette to the replenishment / collection cassette, and then again transported from the replenishment / collection cassette to the deposit / withdrawal cassette, thereby the withdrawal cassette at the source. , And the amount of money in the deposit / withdrawal cassette before the automatic recovery,
    Subtract the deposit / withdrawal cassette balance after automatic recovery from the deposit / withdrawal cassette balance before automatic recovery, and use the resulting difference as the deposit / withdrawal cassette balance difference.
    12. The counting of the automatic transaction apparatus according to claim 10 or 11, wherein a sum of a difference in a stock amount of the deposit / withdrawal cassette and a stock amount of a reject cassette before a withdrawal transaction is calculated to obtain a balance of the reject cassette after the automatic recovery. Method.
  17. 　自動回収中にエラーが発生した場合、自動復旧前の複数の搬送元の入出金カセットの在高から自動復旧後の複数の搬送元の入出金カセットの在高を減算して、得られた差値を入出金カセットの在高差とし、
    　前記入出金カセットの在高差と出金取引前のリジェクトカセットの在高の和を算出して自動復旧後のリジェクトカセットの在高とする請求項1０または１１に記載の自動取引装置の計数方法。     If an error occurs during automatic collection, the difference obtained by subtracting the deposit / withdrawal cassettes of multiple transport sources after automatic recovery from the balance of the deposit / withdrawal cassettes of multiple transport sources before automatic recovery. The value is defined as the difference in the deposit / withdrawal cassette,
    12. The counting of the automatic transaction apparatus according to claim 10 or 11, wherein a sum of a difference in a stock amount of the deposit / withdrawal cassette and a stock amount of a reject cassette before a withdrawal transaction is calculated to obtain a balance of the reject cassette after the automatic recovery. Method.
  18. 　自動装填中にエラーが発生した場合、自動復旧前の複数の搬送元の入出金カセットの在高から自動復旧後の複数の搬送元の入出金カセットの在高を減算し、さらに自動復旧後の搬送前の補充／回収カセットの在高を加算して、得られた値を入出金カセットの在高とし、
    　前記入出金カセットの在高差と出金取引前のリジェクトカセットの在高の和を算出して自動復旧後のリジェクトカセットの在高とする請求項1０または１１に記載の自動取引装置の計数方法。     If an error occurs during automatic loading, subtract the deposit / withdrawal cassettes of multiple transfer sources after automatic recovery from the balance of multiple transfer / receipt cassettes before automatic recovery. Add the stock of the replenishment / collection cassette before transport, and use the resulting value as the stock of the deposit / withdrawal cassette.
    12. The counting of the automatic transaction apparatus according to claim 10 or 11, wherein a sum of a difference in a stock amount of the deposit / withdrawal cassette and a stock amount of a reject cassette before a withdrawal transaction is calculated to obtain a balance of the reject cassette after the automatic recovery. Method.
  19. 　請求項１に記載の自動取引装置と、
    　上位システムと、
    　前記自動取引装置と上位システムとを接続するネットワークと、
    　を備えることを特徴とする自動取引システム。     An automatic transaction apparatus according to claim 1;
    With the host system,
    A network connecting the automatic transaction apparatus and the host system;
    An automatic transaction system comprising:
PCT/JP2016/050648 2015-02-12 2016-01-12 Automated teller machine, counting method therefor, and automated teller system WO2016129311A1 (en)

Applications Claiming Priority (2)

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