WO2014207922A1 - 情報処理装置、情報処理方法及び情報処理プログラム - Google Patents
情報処理装置、情報処理方法及び情報処理プログラム Download PDFInfo
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- WO2014207922A1 WO2014207922A1 PCT/JP2013/067888 JP2013067888W WO2014207922A1 WO 2014207922 A1 WO2014207922 A1 WO 2014207922A1 JP 2013067888 W JP2013067888 W JP 2013067888W WO 2014207922 A1 WO2014207922 A1 WO 2014207922A1
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- selection target
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0201—Market modelling; Market analysis; Collecting market data
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
- G06F16/21—Design, administration or maintenance of databases
- G06F16/215—Improving data quality; Data cleansing, e.g. de-duplication, removing invalid entries or correcting typographical errors
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
- G06F16/24—Querying
- G06F16/248—Presentation of query results
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/95—Retrieval from the web
- G06F16/953—Querying, e.g. by the use of web search engines
- G06F16/9535—Search customisation based on user profiles and personalisation
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
Definitions
- the present invention relates to a technical field that supports correction of a list that holds a reference to information about a selected object.
- Patent Document 1 a technique is known in which reference information to a selection target information that a user is interested in is registered in a list, and the selection target information registered in the list is easily browsed.
- a product selected by a member from the entire product list is registered in the list as a favorite or a product planned to be purchased, and a product purchased by the member and a product related to the product purchased by the member are deleted from the list.
- the user selects the selection target based on the selection criteria he considers.
- the selection criterion may not be sufficiently determined at first, and the selection criterion may be determined by proceeding with the selection of the selection target. Therefore, during a period when the selection criteria are not sufficiently determined, the user does not register a selection target that is not necessary with the fixed selection criterion, or does not register a selection target that is necessary with the predetermined selection criterion. Sometimes. Therefore, in order to consider the selection target to be purchased from the list, the user needs to check again the selection target registered in the list and correct the excess or deficiency. In the technique described in Patent Literature 1, after a product is purchased, the product is deleted from the list. Therefore, at the stage of considering the products to be purchased, the excess or deficiency of the products registered in the list is not corrected.
- the present invention has been made in view of the above points, and it is possible to correct at least one of the excess and deficiency of registration of the selection target in the list of the period for which the criterion for selecting the selection target is not sufficiently determined.
- An information processing apparatus, an information processing method, and an information processing program are provided.
- the invention according to claim 1 is characterized in that selection target identification information for identifying the selection target registered in a list holding a reference to the selection target information regarding the selection target, User identification information for identifying a user who has performed a registration operation; identification information acquisition means for acquiring; and the selection target identification information acquired by the identification information acquisition means and the user identification information are stored in association with each other in the storage means Specification for acquiring specific information indicating a range including a selection target indicated by the selection target identification information stored in the storage means in association with the user identification information acquired by the storage control means and the identification information acquisition means Based on the information acquisition means and the specific information acquired by the specific information acquisition means, the range of the selection target registered in the list has converged A correction control means for controlling correction of at least one of the selection targets in the list according to a condition that only the selection target included in the converged range is a selection target registered in the list. It is characterized by providing.
- the control for deleting the selection target not included in the converged range from the list, and the selection target included in the converged range is registered in the list At least one of the controls is executed. Therefore, it is possible to correct at least one of the excess and deficiency of registration of the selection target in the list of the period for which the criterion for selecting the selection target is not sufficiently determined.
- the specific information acquisition unit acquires attribute information indicating an attribute of a selection target as the specific information
- the correction control unit Among a plurality of selection targets registered in the list, one or more selection target attributes registered in the list after a certain point in time are biased to some attributes included in the range of the plurality of selection target attributes. If it is determined that the selection target attribute registered in the list has converged, it is determined.
- the correction control unit includes the selection target indicated by the selection target identification information stored in the storage unit. Selection targets that are not included in the converged range are presented as deletion candidates from the list.
- the present invention it is possible to present a selection target that has a probability of not matching the current selection criterion among the selection targets registered in the list when the selection criterion is not sufficiently determined.
- the correction control unit includes a selection target indicated by the selection target identification information stored in the storage unit. Among the selection targets that are different selection targets and at least a part of the information included in the selection target information is displayed, the selection targets included in the converged range are presented as registration candidates in the list.
- the present invention it is possible to present a selection target that has a probability of matching the current selection criterion among the selection targets that are not registered in the list when the selection criterion is not sufficiently determined.
- the correction control means causes only the selection target for which the user has browsed the selection target information to be presented as a candidate for registration in the list. It is characterized by.
- a user at a time when selection criteria are not sufficiently determined can present a selection target determined to browse the selection target information and not register in the list. Therefore, after selection criteria are sufficiently determined, it is possible to present a selection target that is likely to be searched for by the user to be registered in the list.
- Invention of Claim 6 is attribute information different from the said specific information acquired by the said specific information acquisition means in the information processing apparatus of any one of Claim 1 thru
- the attribute information different from the specific information indicates the selection targets not registered in the list.
- the attribute range is specified so as not to overlap with the selection target attribute range registered in the list. Then, control for deleting a selection target whose attributes are included in the specified range from the list is executed. Therefore, when the user has a plurality of selection criteria, selection targets that do not match the plurality of selection criteria can be deleted from the list.
- the invention according to claim 7 is an information processing method executed by a computer, and selection target identification information for identifying the selection target registered in a list holding a reference to the selection target information regarding the selection target;
- the identification information acquisition step for acquiring the user identification information for identifying the user who performed the registration operation in the list, the selection target identification information acquired by the identification information acquisition step, and the user identification information are stored in association with each other Specific information indicating a range including a selection target indicated by the selection target identification information stored in the storage unit in association with the user identification information acquired by the storage control step stored in the unit and the identification information acquisition step
- the specific information acquisition step Based on the specific information acquisition step of acquiring the specific information acquired by the specific information acquisition step, If it is determined that the range of the selection target registered in the list has converged, the selection target in the list is determined according to the condition that only the selection target included in the converged range is the selection target registered in the list.
- a correction control step for controlling correction of at least one of the deficiencies.
- a selection target identification information for identifying the selection target registered in a list that holds a reference to the selection target information regarding the selection target, and a user who performs a registration operation on the list.
- Identification information acquisition means for acquiring the identification information acquisition means, storage control means for storing the selection target identification information acquired by the identification information acquisition means and the user identification information in a storage means in association with each other, the identification Specific information acquisition means for acquiring specific information indicating a range including a selection target indicated by the selection target identification information stored in the storage means in association with the user identification information acquired by the information acquisition means; and Based on the specific information acquired by the specific information acquisition means, it was determined that the range of the selection target registered in the list has converged In this case, according to the condition that only the selection target included in the converged range is a selection target registered in the list, the correction control means for controlling at least any correction of the selection target in the list is made to function. It is characterized by that.
- the selection target not included in the converged range is deleted from the list, and the selection target included in the converged range is registered in the list
- At least one of the controls is executed. Therefore, it is possible to correct at least one of the excess and deficiency of registration of the selection target in the list of the period for which the criterion for selecting the selection target is not sufficiently determined.
- FIG. 1 It is a figure which shows an example of schematic structure of the information provision system S which concerns on one Embodiment. It is a figure which shows the example of determination of a deletion candidate and a registration candidate. It is a figure which shows the example of a display of a favorite correction confirmation page.
- (A) is a block diagram which shows an example of schematic structure of the online shopping mall server 1 which concerns on one Embodiment
- (b) is a figure which shows an example of the functional block of the online shopping mall server 1 which concerns on one Embodiment. It is.
- (A) is a figure which shows an example of the content registered into member information DB12a
- (b) is a figure which shows an example of the content registered into genre information DB12b
- (c) is goods information DB12c.
- FIG. It is a flowchart which shows the process example in the favorite registration request reception process of the system control part 14 of the online shopping mall server 1 which concerns on one Embodiment. It is a flowchart which shows the process example in the favorite correction process of the system control part 14 of the online shopping mall server 1 which concerns on one Embodiment. It is a figure which shows the example of determination of a deletion candidate and a registration candidate. It is a flowchart which shows the process example in the favorite registration request reception process of the system control part 14 of the online shopping mall server 1 which concerns on one Embodiment. It is a figure which shows the example of determination of a deletion candidate. It is a flowchart which shows the process example in the favorite registration request reception process of the system control part 14 of the online shopping mall server 1 which concerns on one Embodiment. It is a figure which shows the example of determination of a deletion candidate. It is a flowchart which shows the process example in the favorite registration request reception process of the system control part 14 of the online shopping mall server 1 which concerns
- FIG. 1 is a diagram illustrating an example of a schematic configuration of an information providing system S according to the present embodiment.
- the information providing system S includes an online shopping mall server 1 and a plurality of user terminals 2.
- the online shopping mall server 1 and each user terminal 2 can exchange data with each other using, for example, TCP / IP as a communication protocol via the network NW.
- the network NW is constructed by, for example, the Internet, a dedicated communication line (for example, a CATV (CommunityCommunAntenna Television) line), a mobile communication network (including a base station, etc.), a gateway, and the like.
- the online shopping mall server 1 is a server device that executes various processes related to an online shopping mall where products can be purchased.
- the online shopping mall server 1 is an example of an information processing apparatus according to the present invention.
- a user can purchase a desired product from a desired store by using the online shopping mall.
- the online shopping mall server 1 transmits, for example, a web page of the online shopping mall or performs processing related to product search, purchase, and the like.
- the product is an example of a selection target in the present invention.
- the user terminal 2 is a terminal device of a user who uses the online shopping mall.
- the user terminal 2 receives the web page from the online shopping mall server 1 and displays it by accessing the online shopping mall server 1 based on an operation from the user.
- Software such as a browser and an e-mail client is incorporated in the user terminal 2.
- the user can specify search conditions in order to search for products that are candidates for purchase in the online shopping mall.
- a search condition for example, a keyword, a product genre, and the like can be designated.
- the online shopping mall server 1 searches for products that satisfy the search condition. Specifically, the online shopping mall server 1 searches for products including the specified keyword in the product name, product description, or the like. The online shopping mall server 1 searches for products belonging to the specified genre.
- a plurality of search conditions are specified, the online shopping mall server 1 searches for products that satisfy all the search conditions, for example. Then, a search result page is displayed on the screen of the user terminal 2.
- the search result page is a web page that displays a list of searched products. For example, on the search result page, a product name, a product image, a product price, a store name, and the like are displayed for each product.
- the information displayed on the search result page is an example of a part of the selection target information in the present invention.
- a hyperlink (hereinafter referred to as “link”) to the product page of the searched product is embedded.
- the search result page when the user selects any product link, the corresponding product page is displayed on the screen of the user terminal 2.
- the search result page when the user selects any product link, the corresponding product page is displayed on the screen of the user terminal 2.
- the product page is a web page on which information about the selected product is displayed.
- the product information more detailed information than the information displayed on the search result page is displayed. For example, on the product page, a product name, a product image, a product price, a store name, a description of the product, a payment method, a shipping method, notes, and the like are displayed.
- the information displayed on the product page is an example of selection target information in the present invention.
- a favorite function is provided.
- the Favorites function by registering products sold on the online shopping mall as user favorites, it is possible to keep a reference to the product page in a user-specific list, and the user can easily access the product page of the favorite product. It is a function that enables browsing.
- a link indicating “Add to Favorites” is displayed on the product page. When the user selects this link, the product whose information is displayed on the product page is registered in the user's favorites.
- the user can check the products registered in favorites on the favorites page.
- the favorite page is a web page on which a list of products registered as favorites is displayed. When the user selects a link of any product on the favorite page, the corresponding product page can be displayed. On the favorites page, the user can delete unnecessary products from the favorites registered in the favorites.
- the user can register, for example, products that are interested, products that are candidates for purchase, and the like. Then, the user can determine a product to purchase from among a plurality of products registered as favorites.
- the criteria for selecting the product may not be sufficiently determined at first. For example, the user may decide the criteria roughly at first, or the criteria may fluctuate as the product is selected. Thereafter, as the number of times of selecting a product to be registered as a favorite increases, the criteria for selecting the product may be determined.
- Some products registered as favorites when the standard is not sufficiently determined may include products that do not meet the current standards.
- the online shopping mall server 1 controls correction of excess and deficiency of products registered as favorites in order to solve this problem. Specifically, the online shopping mall server 1 determines whether the range of products registered as favorites has converged.
- the range of products registered when the standard is clear is narrower than the range of products registered when the standard is not sufficiently established. For example, when changing from a rough standard to a clear standard, the product range converges. Further, when the user clearly selects one standard from a plurality of standards when the standard is blurred, the range of the product converges.
- the online shopping mall server 1 determines that the range of products registered as favorites has converged, the online shopping mall server 1 determines the converged range as the range of products registered as favorites.
- the online shopping mall server 1 controls the correction in accordance with the condition that only the products included in the converged range are products registered as favorites. More specifically, the online shopping mall server 1 determines, among the products registered as favorites, products that are not included in the converged range as candidates for deletion from the favorites. Moreover, the online shopping mall server 1 determines the products included in the converged range among the products not registered in the favorites as candidates to be registered in the favorites. For example, the online shopping mall server 1 may determine only one of deletion candidates and registration candidates, and may execute control of only one of deletion of products from favorites and registration of products to favorites. . That is, the online shopping mall server 1 may correct only one of the shortage of products registered in favorites and the extra registration of products in favorites.
- product attributes may be used.
- product attributes include product genre, price, specification, function, performance, capacity, size, and weight.
- a genre is used.
- the product genre is hierarchically defined by a tree structure. Specifically, each node of the tree structure corresponds to a genre.
- the depth of the node corresponds to the level (hierarchy) of the genre corresponding to the node.
- the depth of the node is a distance from a node located at the root (hereinafter referred to as “root node”). The larger the level value, the deeper the depth as the level, and the smaller the level value, the shallower the depth as the level.
- the genre corresponding to the child node of the root node is the level 1 genre.
- the genre of level 1 is the highest genre. For each level 1 genre, a genre corresponding to a child node is defined as a level 2 genre.
- the genre C2 corresponding to a child node of a certain genre C1 is referred to as a child genre of the genre C1.
- the genre C1 at this time is called a parent genre of the genre C2.
- the child genre is a range to which similar products belong when the parent genre is further divided into a plurality of categories. Therefore, the child genre belongs to the parent genre.
- the genre C3 is a child genre of the genre C2
- the genre C3 is referred to as a descendant genre of the genre C1.
- the genre C1 is called an ancestor genre of the genre C1.
- the descendant genre belongs to the ancestor genre.
- FIG. 2 is a diagram showing an example of determining deletion candidates and registration candidates.
- the user browsed the product page of the business shoes SH1 and registered the business shoes SH1 as a favorite.
- the user browsed the product page of the sneaker SH2, but did not register the sneaker SH2 as a favorite.
- the user browsed the product page of the boot SH3 and registered the boot SH3 as a favorite.
- the user browsed the product page of the sneaker SH4 and registered the sneaker SH4 as a favorite.
- the user browsed the product page of the business shoes SH5, but did not register the business shoes SH5 as a favorite.
- the standard may have been blurred in business shoes, boots and sneakers. Also, the rough standard of men's shoes may have been decided.
- the user browsed the product page of the sneaker SH6 and registered the sneaker SH6 as a favorite.
- the user browsed the product page of the sneaker SH7 and registered the sneaker SH7 as a favorite.
- the user browsed the product page of the sneaker SH8, but did not register the sneaker SH8 as a favorite.
- the user browsed the product page of the sneaker SH9 and registered the sneaker SH9 as a favorite. In this way, the genres of products registered as favorites have converged on sneakers.
- the online shopping mall server 1 controls favorite correction. Specifically, the online shopping mall server 1 determines the business shoes SH1 and the boots SH3 as deletion candidates and determines the sneakers SH2 as registration candidates. Here, the online shopping mall server 1 may exclude the sneaker SH8 from the registration candidates. The reason for this is that products that were not registered in favorites when the range of products registered in favorites converged were not registered in favorites after the criteria for product selection became clear. is there. For example, the online shopping mall server 1 may determine from the time when a product is first registered as a favorite to the present after the reference date and time until the time when the range of products registered as a favorite has converged. Good. The online shopping mall server 1 may determine the sneaker SH8 as a registration candidate. In the example of FIG.
- the online shopping mall server 1 may determine that the range of the products has converged. In this case, when the range of products registered as favorites is converged, products that are not included in the converged range may be registered as favorites. In this case, the online shopping mall server 1 may determine this product as a deletion candidate or remove it from the deletion candidate.
- the user determines a certain selection criterion for the product and then logs in to the online shopping mall to search for the product. Alternatively, the user determines a certain selection criterion after logging in to the online shopping mall. Therefore, for example, as shown in FIG. 2, the online shopping mall server 1 determines whether the range of products registered in favorites has converged based on the range of products registered in favorites since the user last logged in. It may be determined whether or not. In addition, in order to determine whether or not the product range registered as a favorite has converged, the online shopping mall server 1 determines that the product range may not have converged, and the product range may have converged. It is necessary to separate the period that may be present.
- the boundary between these periods is referred to as a reference date and time.
- a ratio of a period during which the product range may converge may be set in advance. This ratio is called the convergence period ratio.
- the convergence period ratio may be 50%, for example.
- the online shopping mall server 1 may determine the reference date and time based on the length from the time when the user last logged in to the current time and the convergence period ratio.
- the online shopping mall server 1 may determine the reference date and time based on the browsing time of the product page. The reason is that the user has a tendency to be confused as to whether or not the product corresponding to the product page is registered as a favorite as the selection criteria for the product are not sufficient. That is, the clearer the product selection criteria, the shorter the product page browsing time.
- the online shopping mall server 1 may determine the reference date and time so that, for example, a period in which the browsing time tends to be longer than a predetermined time and a period in which the browsing time tends to be shorter than the predetermined time are separated. .
- the online shopping mall server 1 may change the reference date and time when determining that the product range has not converged after the reference date and time. Then, the online shopping mall server 1 may determine whether or not the range of products registered in favorites has converged using the changed reference date and time.
- the reference date and time after the change may be determined to be a date and time that is later than the reference date and time before the change.
- the reference date and time may be changed using the second convergence period ratio.
- each convergence period ratio may be set in advance so that the second convergence period ratio is smaller than the first convergence period ratio.
- the genre level of men's shoes is 2.
- the genre level of sneakers is 3.
- the level of the genre needs to be somewhat deep. The reason is that the deeper the level, the narrower the range represented by the genre. In the example of FIG. 2, it is not determined that the genre has converged due to the fact that merchandise for men's shoes is registered.
- the level used for determining the convergence of the genre is called the convergence condition level.
- the converged genre is called a converged genre.
- level 3 is the convergence condition level
- sneakers are the convergence genre.
- the genres of products registered as favorites need to be shared to some extent as a whole.
- the genre that is common throughout is called the overall genre.
- the genre that is common throughout is called the overall genre.
- a level used for determining whether or not the genres of products registered in favorites are generally common is referred to as an overall condition level. In the example of FIG.
- level 2 is the overall condition level
- men's shoes are the overall genre.
- a convergence condition level and an overall condition level are set in advance.
- a convergence condition level and an overall condition level may be set for each level 1 genre.
- the converged genre needs to belong to the entire genre.
- the difference between the convergence condition level and the overall condition level may be any number of levels.
- any attribute that is defined hierarchically can be processed in the same manner as a genre.
- the online shopping mall server 1 registers, for example, from the last login to the past based on the minimum value and the maximum value among the attribute values of all the products registered so far.
- a range of attribute values of the selected product may be determined. This range is called the entire range.
- the overall range may be from a minimum value to a maximum value. Further, the entire range may be, for example, from an attribute value with a good separation near the minimum value to an attribute value with a good separation near the maximum value.
- the online shopping mall server 1 needs to determine whether or not the attribute has converged.
- the online shopping mall server 1 may determine that the attribute has converged when the difference between the maximum value and the minimum value among the attribute values of products registered after the reference date and time is equal to or less than a predetermined value. In addition, the online shopping mall server 1 determines that the attribute has converged, for example, when the difference between the maximum value and the minimum value among the attribute values of products registered after the reference date and time is less than a predetermined ratio of the entire range. May be.
- the product for which the corresponding product page is browsed is determined as a registration candidate.
- the reason is that there is a probability that the user remembers a product whose information has been browsed and has not been registered as a favorite, and there is a probability that the user will search for the product in order to register the remembered product as a favorite.
- the online shopping mall server 1 may determine a product for which a product page is not browsed as a registration candidate. For example, the online shopping mall server 1 may determine, as registration candidates, products that are not registered as favorites among the products displayed in a list on the search result page displayed by the user terminal 2.
- FIG. 3 is a diagram illustrating a display example of a favorite correction confirmation page. On the favorite correction confirmation page, deletion candidates and registration candidates are displayed.
- the favorite correction confirmation page is a web page for supporting correction of favorites.
- a deletion candidate area 110 As shown in FIG. 3, a deletion candidate area 110, a registration candidate area 120, a close button 130, a correction button 140, etc. are displayed on the favorite correction confirmation page.
- a list of products that are candidates for deletion is displayed.
- product names of deletion candidates are displayed. This product name is a text link to a product page of a product that is a candidate for deletion. The user can confirm information on a product that is a deletion candidate by selecting a product name.
- a check box for selecting whether to delete the corresponding product from the favorite is displayed.
- a link for selecting or deselecting check boxes for all products is displayed.
- the registration candidate area 120 a list of products that are candidates for registration is displayed. Except for this point, the display contents of the registration candidate area 120 are basically the same as the display contents of the deletion candidate area 110.
- the close button 130 is a button for deleting the favorite modification confirmation page from the screen without modifying the favorite.
- the correction button 140 is a button for executing favorite correction. When the correction button 140 is selected, the online shopping mall server 1 deletes the product selected from the deletion candidate area 110 from the favorites, and registers the product selected from the registration candidate area 120 as a favorite.
- deletion candidates and registration candidates may be presented to the user by a method other than displaying a web page.
- the electronic commerce server 1 may be configured such that a pop-up window including display content similar to the display content shown in FIG.
- the electronic commerce server 1 may generate an e-mail including a list of deletion candidates and registration candidates as a text, and transmit the generated e-mail to the user.
- the user terminal 2 receives the email based on the user's operation and displays it on the screen.
- the name of a product that has become a deletion candidate or a registration candidate is described for each line. The user replies to the received e-mail.
- the user displays a reply mail creation screen so as to quote the text of the received electronic mail.
- the user adds characters (for example, “delete”, “X”, etc.) indicating deletion to the line in which the product name of the product to be deleted from favorites is written in the body of the reply mail.
- the user adds characters (for example, “registration”, “O”, etc.) indicating that the product is to be registered to a line in which the product name of the product to be registered as a favorite is written.
- a reply mail is transmitted from the user terminal 2 to the electronic commerce server 1.
- the electronic commerce server 1 corrects the favorites based on the body of the received reply mail.
- the online shopping mall server 1 may execute the favorite correction without presenting the deletion candidate and the registration candidate, for example. Then, for example, the online shopping mall server 1 may be configured to present a favorite correction result to the user.
- FIG. 4A is a block diagram illustrating an example of a schematic configuration of the online shopping mall server 1 according to the present embodiment.
- the online shopping mall server 1 includes a communication unit 11, a storage unit 12, an input / output interface 13, and a system control unit 14.
- the system control unit 14 and the input / output interface 13 are connected via a system bus 15.
- the communication unit 11 is connected to the network NW and controls the communication state with the user terminal 2 and the like.
- the storage unit 12 is composed of, for example, a hard disk drive.
- the storage unit 12 is an example of a storage unit in the present invention.
- databases such as a member information DB 12a, a genre information DB 12b, a product information DB 12c, an operation history DB 12d, and a favorite information DB 12e are constructed.
- DB is an abbreviation for database.
- FIG. 5A is a diagram showing an example of contents registered in the member information DB 12a.
- member information related to users who are registered as members in the information providing system S is registered.
- user attributes such as user ID, password, nickname, name, date of birth, gender, zip code, address, telephone number, e-mail address, correction control flag, etc. are stored for each user. Registered in association.
- the user ID is user identification information.
- the correction control flag indicates whether or not favorite correction control has been executed after logging in to the online shopping mall. When the correction control flag is set to FALSE, it indicates that the correction control is not being executed. When the correction control flag is set to TRUE, it indicates that the correction control is being executed. For example, when the user logs in to the online shopping mall, the correction control flag is reset to FALSE.
- FIG. 5B is a diagram showing an example of contents registered in the genre information DB 12b.
- Genre information relating to the genre of the product is registered in the genre information DB 12b.
- genre attributes such as a genre ID, a genre name, a genre level, a parent genre ID, and a child genre ID list are registered in the genre information DB 12b in association with each genre.
- Genre information is set, for example, by an administrator of an online shopping mall.
- the genre ID is genre identification information defined by genre information.
- the genre ID is an example of specific information in the present invention.
- the parent genre ID is the genre ID of the parent genre of the genre defined by the genre information.
- the child genre ID list is a list of genre IDs of child genres of a genre defined by genre information. The child genre ID list is set when the genre defined by the genre information has a child genre.
- FIG.5 (c) is a figure which shows an example of the content registered into merchandise information DB12c.
- product information related to products sold in the online shopping mall is registered.
- product attributes such as store ID, product ID, genre ID, product name, product image URL (Uniform Resource Locator), product description, product price, etc. are stored for each product sold by the store.
- the product ID is product identification information for managing the products sold by the store.
- the product ID is an example of information indicating a selection target.
- the store ID indicates the store from which the product is sold.
- the genre ID is the genre ID of the genre to which the product belongs. Basically, a genre ID of a genre (genre corresponding to a leaf node in the tree structure) defined at the lowest level is set. That is, each product is divided into genres by the most detailed genre.
- FIG. 5D shows an example of contents registered in the operation history DB 12d.
- an operation history in the online shopping mall by the user is registered.
- a user ID, operation date and time, URL, and the like are registered in the operation history DB 12d.
- the operation history is registered every time the online shopping mall server 1 receives a request transmitted from the user terminal 2 by a user operation.
- the user ID indicates the user who performed the operation.
- the operation date / time indicates the date / time when the operation was performed.
- the URL is a URL set in a request transmitted from the user terminal 2.
- the online shopping mall server 1 can specify the operation performed by the user, the product ID of the product targeted for the operation, and the like from the URL set in the request.
- Examples of user operations include login operations, logout operations, product search operations, web page display operations, and the like.
- the operation history indicating the display operation of the product page is referred to as a product page browsing history.
- An operation history indicating a product search operation is referred to as a search history.
- FIG. 5 (e) is a diagram showing an example of contents registered in the favorite information DB 12e.
- Favorite information relating to user favorites is registered in the favorite information DB 12e.
- a user ID, a product ID, a registration date, search condition information, and the like are registered in association with each time a product is registered as a favorite.
- the user ID indicates a user who has registered as a favorite.
- the product ID indicates a product registered as a favorite.
- the product ID is information corresponding to a reference to a product page of a product registered as a favorite.
- the actual reference information to the product page is a URL, but the URL of the product page can be specified from the product ID.
- the URL of the product page may be registered in the favorite information DB 12e together with the product ID or instead of the product ID.
- the registration date and time indicates the date and time when the registration to the favorites was performed.
- the search condition information indicates a search condition specified by the user when a product registered as a favorite is searched.
- the system control unit 14 searches the latest search history from the operation history DB 12d, for example. And the system control part 14 acquires search condition information from URL of the searched search history, and registers the favorite information containing the acquired search condition information.
- the storage unit 12 stores various types of data such as HTML (HyperText Markup Language) documents, XML (Extensible Markup Language) documents, image data, text data, and electronic documents for displaying web pages.
- HTML HyperText Markup Language
- XML Extensible Markup Language
- the storage unit 12 stores various programs such as an operating system, a WWW (World Wide Web) server program, a DBMS (Database Management System), and an electronic commerce management program.
- the electronic commerce management program is a program for executing various processes related to electronic commerce.
- the electronic commerce management program includes a program for performing favorite correction control.
- the electronic commerce management program is an example of an information processing program in the present invention.
- the various programs may be acquired from other server devices or the like via the network NW, or may be recorded on a recording medium such as a DVD (Digital Versatile Disc) and read via the drive device. You may do it.
- the electronic commerce management program may be a program product.
- the input / output interface 13 performs interface processing between the communication unit 11 and the storage unit 12 and the system control unit 14.
- the system control unit 14 includes a CPU 14a, a ROM (Read Only Memory) 14b, a RAM (Random Access Memory) 14c, and the like.
- FIG. 4B is a diagram illustrating an example of functional blocks of the online shopping mall server 1 according to the present embodiment.
- the system control unit 14 functions as a registration request reception unit 141, a favorite registration unit 142, an information acquisition unit 143, a correction control unit 144, and the like according to the present invention by the CPU 14a executing an electronic commerce management program or the like.
- the registration request receiving unit 141 is an example of identification information acquisition means in the present invention.
- the favorite registration unit 142 is an example of a storage control unit in the present invention.
- the information acquisition unit 143 is an example of specific information acquisition means and attribute information acquisition means in the present invention.
- the correction control unit 144 is an example of a correction control unit, a specifying unit, and a deletion control unit in the present invention.
- the registration request receiving unit 141 acquires the favorite registration request transmitted from the user terminal 2 to the online shopping mall server 1 via the communication unit 11.
- the favorite registration request is a message indicating a request for registering a product as a favorite.
- the favorite registration request includes a user ID and a product ID.
- the user ID indicates the requested user.
- the product ID indicates a product registered as a favorite.
- the favorite registration unit 142 registers the favorite information in the favorite information DB 12e based on the favorite registration request acquired by the registration request receiving unit 141.
- the information acquisition unit 143 acquires from the favorite information DB 12e one or more pieces of favorite information corresponding to the user ID included in the favorite registration request acquired by the registration request receiving unit 141.
- the information acquisition unit 143 acquires a genre ID corresponding to the product ID included in the acquired favorite information from the product information DB 12c.
- the correction control unit 144 determines whether or not the range registered as a favorite has converged based on the genre ID acquired by the information acquisition unit 143. When it is determined that the range registered in the favorites has converged, the correction control unit 144 corrects at least one of the excess and deficiency of the products registered in the favorites. Details of the processing of each unit will be described later.
- the online shopping mall server 1 may be composed of a plurality of server devices.
- a server device that performs correction control of favorites a server device that performs processing such as product search and ordering in an online shopping mall
- a server device that transmits a web page in response to a request from the user terminal 2 and a database are managed.
- Server devices or the like may be connected to each other via a LAN or the like.
- FIG. 6 is a flowchart showing a processing example in the favorite registration request receiving process of the system control unit 14 of the online shopping mall server 1 according to the present embodiment.
- the favorite registration request reception process is started when the registration request receiving unit 141 receives a favorite registration request transmitted from the user terminal 2 to the online shopping mall server 1.
- the favorite registration unit 142 registers favorite information (step S1). Specifically, the favorite registration unit 142 acquires a user ID and a product ID from the favorite registration request. Also, the favorite registration unit 142 acquires the current date and time as the registration date and time. Also, the favorite registration unit 142 searches the operation history DB 12d for a search history including the acquired user ID. Next, the favorite registration unit 142 selects a search history having the latest operation date and time among the searched search histories. Next, the favorite registration unit 142 acquires search condition information from the selected search history. Next, the favorite registration unit 142 generates favorite information including a user ID, a product ID, a registration date and search condition information. The favorite registration unit 142 registers the generated favorite information in the favorite information DB 12e.
- the correction control unit 144 determines whether or not the correction control flag corresponding to the user ID is set to FALSE in the member information DB 12a (step S2). At this time, when it is determined that the correction control flag is not set to FALSE (step S2: NO), the correction control unit 144 ends the favorite registration request reception process. On the other hand, when the correction control unit 144 determines that the correction control flag is set to FALSE (step S2: YES), the correction control unit 144 proceeds to step S3.
- step S3 the information acquisition unit 143 searches the favorite information DB 12e for favorite information registered after the latest login date and time, out of the favorite information including the acquired user ID. Specifically, the information acquisition unit 143 searches the operation history DB 12d for an operation history indicating login among the operation histories including the acquired user ID. Next, the information acquisition unit 143 selects an operation history having the latest operation date and time from the searched operation histories. The operation date / time of the operation history indicating login is the login date / time. The information acquisition unit 143 searches for favorite information whose registration date is newer than the latest login date.
- the information acquisition unit 143 identifies the most genres among the genres at the overall condition level of the products registered as favorites by the user based on the searched favorite information (step S4). Specifically, the information acquisition unit 143 acquires the genre ID corresponding to the product ID included in each favorite information from the product information DB 12c. Next, the information acquisition unit 143 acquires the genre ID of the overall condition level of each product registered in the favorites based on the genre ID and the genre information DB 12b. Next, the information acquisition unit 143 counts the number of genre IDs for each identical genre ID. And the information acquisition part 143 specifies genre ID with the largest number.
- the correction control unit 144 calculates the ratio of the most genres by dividing the number of genre IDs identified in step 4 by the number of searched favorite information. And the correction control part 144 determines whether the calculated ratio is more than the threshold value 1 previously memorize
- the threshold value 1 may be, for example, 100% or a value less than 100%. If the correction control unit 144 determines that the calculated ratio is less than the threshold value 1 (step S5: NO), it ends the favorite registration request reception process. On the other hand, if the correction control unit 144 determines that the calculated ratio is equal to or greater than the threshold value 1 (step S5: YES), the correction control unit 144 proceeds to step S6. In step S6, the correction control unit 144 determines the genre ID specified in step S4 as the genre ID of the entire genre.
- the information acquisition unit 143 determines a reference date and time (step S7). For example, the information acquisition unit 143 calculates the number of hours from the login date and time to the current date and time. Next, the information acquisition unit 143 calculates the number of hours of the convergence period by multiplying the calculated number of hours by the convergence period ratio stored in the storage unit 12. Then, the information acquisition unit 143 calculates the reference date and time by subtracting the number of hours of the convergence period from the current date and time.
- the information acquisition unit 143 identifies the most genres among the genres at the convergence condition level of the products registered as favorites after the reference date and time (step S8). Specifically, the information acquisition unit 143 extracts favorite information whose registration date is newer than the reference date from the favorite information searched in step S3. Next, the information acquisition unit 143 acquires the genre ID corresponding to the product ID included in each extracted favorite information from the product information DB 12c. Next, the information acquisition unit 143 acquires the convergence condition level genre ID of each product registered as a favorite based on the genre ID and the genre information DB 12b. Next, the information acquisition unit 143 counts the number of genre IDs for each identical genre ID. And the information acquisition part 143 specifies genre ID with the largest number.
- the correction control unit 144 determines whether the most common genre at the convergence condition level belongs to the overall genre based on the genre ID of the overall genre, the genre ID specified in step S8, and the genre information DB 12b. At this time, if the correction control unit 144 determines that the most genres do not belong to the entire genre (step S9: NO), the correction registration request reception process is terminated. On the other hand, when the correction control unit 144 determines that the most genre belongs to the entire genre (step S9: YES), the correction control unit 144 proceeds to step S10.
- step S10 the correction control unit 144 calculates the ratio of the most genres by dividing the number of genre IDs specified in step 8 by the number of favorite information extracted in step S8. Then, the correction control unit 144 determines whether or not the calculated ratio is equal to or greater than the threshold value 2 stored in advance in the storage unit 12.
- the threshold 2 may be, for example, 100% or a value less than 100%. If the correction control unit 144 determines that the calculated ratio is less than the threshold value 2 (step S10: NO), the correction registration request reception process ends. On the other hand, if the correction control unit 144 determines that the calculated ratio is equal to or greater than the threshold value 2 (step S10: YES), the correction control unit 144 proceeds to step S11. In step S ⁇ b> 11, the genre ID of the genre having the largest number in the convergence condition level is determined as the genre ID of the convergence genre.
- the correction control unit 144 extracts favorite information whose registration date is older than the reference date from the favorite information searched in step S3 (step S12).
- the correction control unit 144 registers, in the deletion candidate list, a product ID of a product that does not belong to the convergence genre among products registered in favorites before the reference date and time (step S13). Specifically, the correction control unit 144 acquires the genre ID corresponding to the product ID included in each favorite information extracted in step S12 from the product information DB 12c.
- the correction control unit 144 acquires a genre ID at a convergence condition level corresponding to the acquired genre ID based on the acquired genre ID and genre information DB 12b.
- the correction control unit 144 registers, in the deletion candidate list, a product ID of a product whose genre ID at the convergence condition level is different from the genre ID of the convergence genre.
- the correction control unit 144 searches the product page browsing history from the operation history corresponding to the user ID acquired from the favorite registration request (step S14). At this time, the correction control unit 144 searches the browsing history in which the operation date / time is included in the range from the latest login date / time to the reference date / time. Next, the correction control unit 144 extracts products belonging to the convergence genre among products whose product pages are browsed between the latest login date and time and the reference date and time (step S15). Specifically, the correction control unit 144 acquires the genre ID corresponding to the product ID included in each extracted browsing history from the product information DB 12c.
- the correction control unit 144 acquires a genre ID at a convergence condition level corresponding to the acquired genre ID based on the acquired genre ID and genre information DB 12b. Next, the correction control unit 144 specifies the product ID of the product whose genre ID at the convergence condition level matches the genre ID of the convergence genre.
- the correction control unit 144 registers, in the registration candidate list, product IDs of products that are not registered as favorites among products belonging to the convergence genre (step S16). Specifically, the correction control unit 144 searches the favorite information DB 12e for favorite information including the user ID acquired from the favorite registration request and the specified product ID. Then, the correction control unit 144 registers, in the registration candidate list, product IDs of products for which corresponding favorite information is not registered in the favorite information DB 12e.
- the correction control unit 144 generates an HTML document of the favorite correction confirmation page based on the deletion candidate list and the registration candidate list (step S17).
- the correction control unit 144 transmits the generated HTML document to the user terminal 2 that has transmitted the favorite registration request (step S18).
- the correction control unit 144 causes the user terminal 2 to present deletion candidates and registration candidates.
- the modification control unit 144 changes the modification control flag corresponding to the user ID to TRUE in the member information DB 12a (step S19).
- the correction control unit 144 ends the favorite registration request reception process.
- the user terminal 2 that has received the HTML document from the online shopping mall server 1 displays a favorite correction confirmation page as shown in FIG. 3, for example, based on the HTML document.
- FIG. 7 is a flowchart showing a processing example in the favorite correction processing of the system control unit 14 of the online shopping mall server 1 according to the present embodiment.
- the correction request is a message indicating a request for favorite correction.
- the correction request includes a user ID, a deletion list, and a registration list.
- the user ID indicates a user who requested correction of favorites.
- the deletion list product IDs of products selected by the user from deletion candidates are registered.
- the registration list the product ID of the product selected by the user from among the registration candidates is registered.
- the favorite correction process is started when the online shopping mall server 1 receives a correction request from the user terminal 2. As illustrated in FIG.
- the correction control unit 144 deletes favorite information corresponding to the user ID included in the correction request and the product ID registered in the deletion list from the favorite information DB 12e (step S21).
- the correction control unit 144 registers favorite information corresponding to the user ID included in the correction request and the product ID registered in the registration list in the favorite information DB 12e (step S22).
- the specific processing content of the favorite information registration is basically the same as step S1 of the favorite registration request reception processing. After completing step S22, the correction control unit 144 ends the favorite correction process.
- the system control unit 14 has the product ID of the product registered in the favorite holding the reference to the product page, and the user ID of the user who performed the registration operation on the favorite. , Including a favorite registration request.
- the system control unit 14 associates the acquired product ID and user ID with each other and stores them in the storage unit 12 as favorite information.
- the system control unit 14 acquires a genre ID indicating a range including the product indicated by the product ID stored in the storage unit 12 in association with the acquired user ID.
- the system control unit 14 determines based on the genre ID that the range of products registered in favorites has converged, only the products included in the converged range are products registered in favorites.
- the system control unit 14 includes some attributes in which the attribute of one or more products registered in the favorites after the reference date / time is included in the attribute range of the plurality of products If it is biased, it is determined that the attributes of the product registered in the favorites have converged. Therefore, it is possible to appropriately determine whether the selection criterion by the user has been determined.
- system control unit 14 causes a product not included in the converged range among the products indicated by the product ID included in the favorite information stored in the storage unit 12 to be presented as a candidate for deletion from the favorite. Accordingly, it is possible to present products that have a probability of not matching the current selection criteria among the products registered as favorites when the selection criteria are not sufficiently determined.
- system control unit 14 is a product different from the product indicated by the product ID included in the favorite information stored in the storage unit 12, and at least a part of the information included in the product page is displayed. Products included in the converged range are presented as favorites registration candidates. Accordingly, it is possible to present a product that has a probability of matching the current selection criteria among the products that are not registered as favorites when the selection criteria are not sufficiently determined.
- system control unit 14 causes only the products for which the user has browsed the product page to be presented as registration candidates for favorites. Therefore, after the selection criteria are sufficiently determined, it is possible to present a product that is likely to be searched for by the user to register as a favorite.
- the search condition specified by the user when searching for products is used as information for specifying the range of products registered in favorites.
- the reason is that there is a probability that the search condition corresponds to the criteria for selecting a product by the user.
- the range of products to be searched varies depending on the search conditions.
- the user can specify one or more search conditions.
- the products to be searched are products that satisfy all the search conditions. Therefore, the more search conditions, the narrower the range of products to be searched.
- the online shopping mall server 1 may execute favorite correction control each time a product to which a new search condition is added is registered as a favorite.
- FIG. 8 is a diagram showing an example of determining deletion candidates and registration candidates.
- the user has designated the search condition C1.
- the products G1 to G6 etc. were searched.
- the user browsed the product page of the product G1 from the searched products, and registered the product G1 as a favorite.
- the user browsed the product page of the product G2, but did not register the product G2 as a favorite.
- the user browsed the product page of the product G3, but did not register the product G3 as a favorite.
- the user registered the product G4 as a favorite.
- the products G2, G4 to G6, etc. were searched.
- the user browsed the product page of the product G5 from the searched products, and registered the product G5 as a favorite.
- the search condition C1 has been used to search for the products G1 to G4 registered as favorites so far.
- the search conditions C1 and C2 are used to search for the product G5 registered as a favorite this time. Therefore, the online shopping mall server 1 controls favorite correction. Specifically, since the merchandise G1 registered as a favorite does not satisfy the combination of the search conditions C1 and C2, the online shopping mall server 1 determines the merchandise G1 as a deletion candidate.
- the online shopping mall server 1 determines the product G2 as a registration candidate. Then, according to the user's selection, the online shopping mall server 1 deletes the product G1 from the favorites and registers the product G2 as a favorite.
- the user specified search conditions C1 to C3. Then, the products G2, G6, etc. were searched. The user browsed the product page of the product G6 from the searched products, and registered the product G6 as a favorite. Also at this time, the online shopping mall server 1 controls the correction of favorites. Specifically, since the merchandise G4 registered as a favorite does not satisfy the combination of the search conditions C1 to C3, the online shopping mall server 1 determines the merchandise G4 as a deletion candidate.
- FIG. 9 is a flowchart showing a processing example in the favorite registration request receiving process of the system control unit 14 of the online shopping mall server 1 according to the present embodiment.
- the favorite registration unit 142 registers favorite information (step S31).
- the information acquisition unit 143 searches the favorite information DB 12e for favorite information registered after the latest login date and time from the favorite information including the acquired user ID (step S32). Steps S31 and S32 are the same as steps S1 and S3 in FIG.
- the correction control unit 144 acquires search condition information from the favorite information registered in step S31.
- the search condition information is an example of specific information in the present invention.
- the correction control unit 144 determines based on the acquired search condition information whether there are a plurality of search conditions used for searching for the product registered in the favorites last (step S33). At this time, if the correction control unit 144 determines that there is only one search condition (step S33: NO), it ends the favorite registration request reception process. On the other hand, when it is determined that there are a plurality of search conditions (step S33: YES), the correction control unit 144 proceeds to step S34.
- step S ⁇ b> 34 the correction control unit 144 determines that a product searched for under the same search condition as the plurality of search conditions of the last registered product is a favorite based on the search condition information included in the searched favorite information. It is determined whether or not the product is registered in. At this time, if the correction control unit 144 determines that there is a product searched under the same search condition as the plurality of search conditions of the last registered product (step S34: YES), the favorite registration request is received. End the process. The reason is that the correction control has already been executed. On the other hand, if the correction control unit 144 determines that there is no product searched for under the same search conditions as the plurality of search conditions of the last registered product (step S34: NO), the process proceeds to step S35.
- step S35 the correction control unit 144 extracts, from the products registered in the favorites, the products searched only with some search conditions of the plurality of search conditions of the last registered products.
- the correction control unit 144 calculates the ratio of the extracted products among the products registered as favorites.
- the correction control part 144 determines whether the calculated ratio is more than the threshold value 3 previously stored in the memory
- the threshold 3 may be, for example, 100% or a value less than 100%. If the correction control unit 144 determines that the calculated ratio is less than the threshold value 3 (step S36: NO), the correction registration request reception process ends. On the other hand, if the correction control unit 144 determines that the calculated ratio is greater than or equal to the threshold 2 (step S36: YES), the correction control unit 144 proceeds to step S37.
- the correction control unit 144 registers, in the deletion candidate list, the product ID of a product that does not satisfy the combination of a plurality of search conditions of the last registered product among the products registered as favorites. For example, the correction control unit 144 may search for product information from the product information DB 12c using a plurality of search conditions for the last registered product. And the correction control part 144 acquires goods ID from the favorite information searched by step S32. Next, the correction control unit 144 searches for product information including the acquired product ID from the searched product information. At this time, the correction control unit 144 registers the product ID for which there is no corresponding product information in the deletion candidate list.
- the correction control unit 144 searches the product page browsing history from the operation history corresponding to the user ID acquired from the favorite registration request (step S38). At this time, the correction control unit 144 searches the browsing history whose operation date and time is after the latest login date and time. Next, the correction control unit 144 extracts products satisfying a combination of a plurality of search conditions for the last registered product from products whose product pages have been browsed after the latest login date and time (step S39). Specifically, the correction control unit 144 acquires a product ID from the searched browsing history. Next, the correction control unit 144 searches for product information including the acquired product ID from the product information searched in step S37. Then, the correction control unit 144 identifies a product ID having the corresponding product information.
- the correction control unit 144 registers, in the registration candidate list, the product ID of a product that is not registered as a favorite among products belonging to the convergence genre (step S40).
- the correction control unit 144 generates an HTML document of the favorite correction confirmation page based on the deletion candidate list and the registration candidate list (step S41).
- the correction control unit 144 transmits the generated HTML document to the user terminal 2 that has transmitted the favorite registration request (step S42).
- Steps S40 to S42 are the same as steps S17 to S19 in FIG. After completing the process of step S42, the correction control unit 144 ends the favorite registration request reception process.
- the system control unit 14 acquires search condition information. Next, the system control unit 14 determines, based on the search condition information, whether or not a new search condition has been added to the search condition used for searching for a product registered as a favorite. Next, when the system control unit 14 determines that a new search condition has been added, the system control unit 14 determines that the range of products registered in favorites has converged. Next, the system control unit 14 determines a product that does not match a combination of a plurality of search conditions to which a new search condition has been added, as a deletion candidate, from among the products registered as favorites.
- system control unit 14 determines a product that matches a combination of a plurality of search conditions to which a new search condition is added, as a registration candidate, among the products that are not registered as favorites. Therefore, the favorite can be corrected based on the search condition.
- the online shopping mall server 1 executes correction control based on certain information as information for specifying a product range, and then executes favorite correction control based on other information.
- the first embodiment only one type of attribute is used as information indicating the selection criteria for the product by the user.
- the user may have multiple types of selection criteria. Each of the plurality of types of selection criteria may become clear as the user proceeds to select a product. Therefore, after the online shopping mall server 1 determines that the range of products registered in favorites has converged based on a certain first attribute or search condition, the range of products registered in favorites has converged.
- the deletion of the product from the favorite is controlled based on the second attribute of each of the product registered in the favorite and the product not registered in the favorite. For example, when the user selects a product based on both the first attribute and the second attribute, the user does not register a product whose second attribute does not meet the user's selection criteria as a favorite. Therefore, the online shopping mall server 1 includes the second attribute range of products that the user has not registered in favorites after the range of products has converged, and the items registered in favorites after the range of products has converged. A product including the second attribute in a range that does not overlap with the range of the second attribute is determined as a deletion candidate.
- the online shopping mall server 1 may determine the time when the product is first registered as a favorite after the reference date and time as the time when the product range has converged.
- the first attribute and the second attribute may be any attributes.
- a genre is used for the first attribute
- a price is used for the second attribute.
- FIG. 10 is a diagram illustrating an example of determining deletion candidates.
- the user sequentially registered the products G1 to G6 and the like as favorites.
- the genre of the products G1, G2, G4 to G6 is the genre X
- the genre of the product G3 is the genre Y.
- the prices of the products G1 to G6 are 5000 yen, 3000 yen, 4000 yen, 3000 yen, 1000 yen, and 2000 yen, respectively.
- the online shopping mall server 1 specifies the reference date and time between the time when the product G3 is registered as a favorite and the time when the product G4 is registered as a favorite. Then, the online shopping mall server 1 determines that the genre has converged to the genre X, and deletes the product G3 from the favorites by the user's selection.
- the genre of products G7 to G9 is genre X.
- the prices of the products G7 to G9 are 4000 yen, 2500 yen, and 3000 yen, respectively.
- the price range of products that have not been registered as favorites after the genre has converged includes at least 2500 and 4000 yen.
- the price range of products registered as favorites after the genre converges is 1000-3000 yen.
- the online shopping mall server 1 excludes 2500 yen included in the range of 1000 to 3000 yen from the price range of deletion candidates. Then, the online shopping mall server 1 specifies the price range of the deletion candidate so as not to overlap with the price range of the commodity registered as a favorite. For example, the online shopping mall server 1 may determine that the deletion candidate price range is 4000 yen or more. Therefore, the online shopping mall server 1 determines the product G1 whose price is 5000 yen as a deletion candidate.
- FIG. 11 is a flowchart showing a processing example in the favorite registration request receiving process of the system control unit 14 of the online shopping mall server 1 according to the present embodiment.
- the favorite registration unit 142 registers favorite information (step S51).
- the process of step S51 is the same as step S1 of FIG.
- the correction control unit 144 determines whether or not the correction control flag corresponding to the user ID is set to FALSE in the member information DB 12a (step S52). At this time, if the correction control unit 144 determines that the correction control flag is set to FALSE (step S52: YES), it executes steps S3 to S19 shown in FIG. 6 (step S53).
- the correction control unit 144 when executing the favorite correction control, registers the reference date and time in the member information DB 12a in association with the user ID acquired from the favorite registration request in step S19. On the other hand, if the correction control unit 144 determines that the correction control flag is not set to FALSE (step S52: NO), the correction control unit 144 proceeds to step S54.
- step S54 the information acquisition unit 143 acquires the user ID from the favorite registration information.
- the information acquisition unit 143 acquires the reference date and time corresponding to the acquired user ID from the member information DB 12a.
- the information acquisition unit 143 acquires, from the favorite information DB 12e, favorite information whose registration date and time is after the reference date and time among favorite information including the acquired user ID.
- the information acquisition unit 143 acquires the price of the product registered as a favorite (step S55). Specifically, the information acquisition unit 143 acquires a product ID from the searched favorite information. And the information acquisition part 143 acquires the price corresponding to acquired product ID from member information DB12a.
- the information acquisition unit 143 searches the operation history DB 12d for the browsing history of the product page among the operation histories corresponding to the acquired user ID (step S56). At this time, the information acquisition unit 143 searches the browsing history whose operation date and time is after the reference date and time. Next, the information acquisition unit 143 acquires the price of a product that has not been registered as a favorite among products whose product pages have been browsed after the reference date and time (step S57). Specifically, the information acquisition unit 143 acquires a product ID from the searched browsing history. And the information acquisition part 143 acquires the price corresponding to acquired product ID from member information DB12a.
- the correction control unit 144 specifies the price range of the commodity registered in the favorites based on the price acquired in step S56 (step S58). For example, the correction control unit 144 may determine the range from the minimum value to the maximum value of the acquired price as the price range of the commodity registered in the favorites.
- the correction control unit 144 specifies a price range of deletion candidates (step S59). Specifically, the correction control unit 144 extracts a price that is not included in the price range of the product registered as a favorite from the prices acquired in step S57. Then, the correction control unit 144 determines the price range of the deletion candidate so as to include the extracted price and not to overlap with the price range of the commodity registered in the favorites.
- step S60 determines whether or not the deletion candidate price range could be specified. At this time, if it is determined that the price range of the deletion candidate could not be specified (step S60: NO), the correction control unit 144 ends the favorite registration request reception process. On the other hand, if the correction control unit 144 determines that the price range of the deletion candidate has been identified (step S60: YES), the correction control unit 144 proceeds to step S61.
- step S61 the correction control unit 144 searches for favorite information registered in the favorite information DB 12e between the latest login date and the reference date from among the favorite information corresponding to the acquired user ID.
- the correction control unit 144 registers, in the deletion candidate list, the product ID of the product whose price is included in the range of the deletion candidate price among the products registered as favorites from the latest login date and time to the reference date and time (Ste S62).
- the correction control unit 144 acquires a product ID from the favorite information searched in step S61.
- the information acquisition unit 143 acquires a price corresponding to the acquired product ID from the member information DB 12a.
- the correction control unit 144 registers the product ID of the product whose acquired price is included in the range of the deletion candidate price in the deletion candidate list.
- the correction control unit 144 generates an HTML document of the favorite correction confirmation page based on the collection / cancellation candidate list (step S63).
- the correction control unit 144 transmits the generated HTML document to the user terminal 2 that has transmitted the favorite registration request (step S64). After completing the process of step S64, the correction control unit 144 ends the favorite registration request reception process.
- the system control unit 14 determines whether the product ID indicated by the product ID included in the favorite information stored in the storage unit 12 after the range of products registered as favorites has converged. 2 attributes and the 2nd attribute of the goods by which the goods page was browsed after the range of goods registered as a favorite converged. Next, the system control unit 14 has a range that does not overlap with the range of the second attribute of the product registered as a favorite among the range of the second attribute of the product that is not registered as a favorite among the products for which the product page is browsed. Is identified. Next, the system control unit 14 performs control to delete a product whose second attribute is included in the specified range from the favorites. Therefore, when the user has a plurality of selection criteria, products that do not meet the plurality of selection criteria can be deleted from the favorites.
- the selection target of the present invention is applied to a product.
- the present invention may be applied to things, matters, etc. that can be selected as registration targets in the list of the present invention.
- the selection target of the present invention may be applied to services, rights such as patents, documents, sounds, images, web pages, news, events, information, and the like.
- the list of the present invention is applied to favorites.
- the list of the present invention may be applied to a list in which reference to information related to a selection target is held and information that relates to a registered selection target can be referred to.
- the list of the present invention may be applied to a bookmark, a shopping basket in electronic commerce, and the like.
- the information processing apparatus of the present invention is applied to a server apparatus in a client server system.
- the information processing apparatus of the present invention may be applied to an information processing apparatus other than the server apparatus.
- the information processing apparatus of the present invention may be applied to the user terminal 2 or the like.
- the control unit included in the information processing apparatus may function as a unit in the present invention, and the control unit may cause the deletion candidate and the registration candidate to be presented by a display unit such as a display.
- the display means may be provided in the information processing apparatus.
- the display unit may be a separate device from the information processing device.
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Abstract
Description
[1-1.情報提供システムの構成及び機能概要]
先ず、本実施形態に係る情報提供システムSの構成について、図1を用いて説明する。図1は、本実施形態に係る情報提供システムSの概要構成の一例を示す図である。
次に、電子商店街サーバ1の構成について、図4及び図5を用いて説明する。
次に、情報提供システムSの動作について、図6及び図7を用いて説明する。
次に、第2実施形態について、図8及び図9を用いて説明する。本実施形態においては、お気に入りに登録された商品の範囲を特定する情報として、商品の検索時にユーザが指定した検索条件が用いられる。その理由は、検索条件は、ユーザによる商品の選択の基準に対応する蓋然性があるからである。また、検索条件に応じて、検索される商品の範囲が変わる。商品の検索時、ユーザは1以上の検索条件を指定することができる。複数の検索条件が指定された場合、検索される商品は、全ての検索条件を満たす商品である。従って、検索条件が多いほど、検索される商品の範囲が狭くなる。また、検索条件が多いほど、ユーザによる商品の選択基準が明確である蓋然性がある。電子商店街サーバ1は、今までにお気に入りに登録された商品の検索に用いられた検索条件に新たな検索条件を追加して検索された商品をお気に入りに登録したとき、お気に入りに登録された商品の範囲が収束したと判定する。従って、電子商店街サーバ1は、新たな検索条件が追加された商品をお気に入りに登録する都度、お気に入りの修正制御を実行してもよい。
次に、第3実施形態について、図10及び図11を用いて説明する。本実施形態において、電子商店街サーバ1は、商品の範囲を特定する情報として或る情報に基づいて修正制御を実行した後、別の情報に基づいてお気に入りの修正制御を実行する。第1実施形態においては、ユーザによる商品の選択基準を示す情報として、1種類の属性のみが用いられていた。しかしながら、ユーザは複数種類の選択基準を有する場合がある。そして、ユーザが商品の選択を進めることによって複数種類の選択基準のそれぞれが明確になってくことがある。そこで、電子商店街サーバ1は、或る第1属性又は検索条件に基づいて、お気に入りに登録される商品の範囲が収束したと判定された後、お気に入りに登録される商品の範囲が収束した以降にお気に入りに登録された商品及び登録されなかった商品のそれぞれの第2属性に基づいて、お気に入りからの商品の削除を制御する。例えば、第1属性及び第2属性の両方に基づいてユーザが商品を選択している場合、第2属性がユーザの選択基準に合致しない商品を、ユーザはお気に入りに登録しない。そこで、電子商店街サーバ1は、商品の範囲が収束した以降にユーザがお気に入りに登録しなかった商品の第2属性の範囲のうち、商品の範囲が収束した以降にお気に入りに登録された商品の第2属性の範囲と重複しない範囲に、第2属性が含まれる商品を削除候補に決定する。電子商店街サーバ1は、例えば、基準日時以降に最初にお気に入りへの商品の登録が行われた時点を、商品の範囲が収束した時点に決定してもよい。第1属性と第2属性とが異なる限り、第1属性及び第2属性は如何なる属性であってもよい。本実施形態においては、一例として、第1属性にジャンルが用いられ、第2属性に価格が用いられる。
2 ユーザ端末
11 通信部
12 記憶部
12a 会員情報DB
12b ジャンル情報DB
12c 商品情報DB
12d 操作履歴DB
12e お気に入り情報DB
13 入出力インターフェース
14 システム制御部
14a CPU
14b ROM
14c RAM
15 システムバス
NW ネットワーク
S 情報提供システム
Claims (8)
- 選択対象に関する選択対象情報への参照を保持するリストに登録される前記選択対象を識別する選択対象識別情報と、前記リストへの登録操作をしたユーザを識別するユーザ識別情報と、を取得する識別情報取得手段と、
前記識別情報取得手段により取得された前記選択対象識別情報及び前記ユーザ識別情報を対応付けて記憶手段に記憶させる記憶制御手段と、
前記識別情報取得手段により取得された前記ユーザ識別情報に対応付けて前記記憶手段に記憶された前記選択対象識別情報が示す選択対象が含まれる範囲を示す特定情報を取得する特定情報取得手段と、
前記特定情報取得手段により取得された前記特定情報に基づいて、前記リストに登録された選択対象の範囲が収束したと判定された場合、収束した範囲に含まれる選択対象のみが前記リストに登録される選択対象であるという条件に従って、前記リストにおける選択対象の過不足の少なくとも何れかの修正を制御する修正制御手段と、
を備えることを特徴とする情報処理装置。 - 請求項1に記載の情報処理装置において、
前記特定情報取得手段は、選択対象の属性を示す属性情報を前記特定情報として取得し、
前記修正制御手段は、前記リストに登録された複数の選択対象のうち、或る時点以降に前記リストに登録された1以上の選択対象の属性が、前記複数の選択対象の属性の範囲に含まれる一部の属性に偏っている場合、前記リストに登録された選択対象の属性が収束したと判定することを特徴とする情報処理装置。 - 請求項1又は請求項2に記載の情報処理装置において、
前記修正制御手段は、前記記憶手段に記憶された前記選択対象識別情報が示す選択対象のうち、前記収束した範囲に含まれない選択対象を、前記リストからの削除候補として提示させることを特徴とする情報処理装置。 - 請求項1乃至3の何れか1項に記載の情報処理装置において、
前記修正制御手段は、前記記憶手段に記憶された前記選択対象識別情報が示す選択対象と異なる選択対象であって、前記選択対象情報に含まれる少なくとも一部の情報が表示された選択対象のうち、前記収束した範囲に含まれる選択対象を、前記リストへの登録候補として提示させることを特徴とする情報処理装置。 - 請求項4に記載の情報処理装置において、
前記修正制御手段は、前記ユーザが前記選択対象情報を閲覧した選択対象のみを前記リストへの登録候補として提示させることを特徴とする情報処理装置。 - 請求項1乃至5の何れか1項に記載の情報処理装置において、
前記特定情報取得手段により取得された前記特定情報と異なる属性情報であって、前記リストに登録された選択対象の範囲が収束した後に前記記憶制御手段により前記記憶手段に記憶された前記選択対象識別情報が示す選択対象の属性を示す属性情報と、前記リストに登録された選択対象の範囲が収束した後に前記選択対象情報が閲覧された選択対象の属性を示す属性情報と、を取得する属性情報取得手段と、
前記属性情報取得手段により取得された前記属性情報に基づいて、前記選択対象情報が閲覧された選択対象の中で前記リストに登録されなかった選択対象の属性の範囲のうち、前記リストに登録された選択対象の属性の範囲と重複しない範囲を特定する特定手段と、
前記特定手段により特定された前記範囲に属性が含まれる選択対象を前記リストから削除する制御を行う削除制御手段と、
を更に備えることを特徴とする情報処理装置。 - コンピュータにより実行される情報処理方法であって、
選択対象に関する選択対象情報への参照を保持するリストに登録される前記選択対象を識別する選択対象識別情報と、前記リストへの登録操作をしたユーザを識別するユーザ識別情報と、を取得する識別情報取得ステップと、
前記識別情報取得ステップにより取得された前記選択対象識別情報及び前記ユーザ識別情報を対応付けて記憶手段に記憶させる記憶制御ステップと、
前記識別情報取得ステップにより取得された前記ユーザ識別情報に対応付けて前記記憶手段に記憶された前記選択対象識別情報が示す選択対象が含まれる範囲を示す特定情報を取得する特定情報取得ステップと、
前記特定情報取得ステップにより取得された前記特定情報に基づいて、前記リストに登録された選択対象の範囲が収束したと判定された場合、収束した範囲に含まれる選択対象のみが前記リストに登録される選択対象であるという条件に従って、前記リストにおける選択対象の過不足の少なくとも何れかの修正を制御する修正制御ステップと、
を含むことを特徴とする情報処理方法。 - コンピュータを、
選択対象に関する選択対象情報への参照を保持するリストに登録される前記選択対象を識別する選択対象識別情報と、前記リストへの登録操作をしたユーザを識別するユーザ識別情報と、を取得する識別情報取得手段、
前記識別情報取得手段により取得された前記選択対象識別情報及び前記ユーザ識別情報を対応付けて記憶手段に記憶させる記憶制御手段、
前記識別情報取得手段により取得された前記ユーザ識別情報に対応付けて前記記憶手段に記憶された前記選択対象識別情報が示す選択対象が含まれる範囲を示す特定情報を取得する特定情報取得手段、及び、
前記特定情報取得手段により取得された前記特定情報に基づいて、前記リストに登録された選択対象の範囲が収束したと判定された場合、収束した範囲に含まれる選択対象のみが前記リストに登録される選択対象であるという条件に従って、前記リストにおける選択対象の過不足の少なくとも何れかの修正を制御する修正制御手段、
として機能させることを特徴とする情報処理プログラム。
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