WO2014131185A1 - Method and apparatus for vehicle maintenance alert - Google Patents

Method and apparatus for vehicle maintenance alert Download PDF

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Publication number
WO2014131185A1
WO2014131185A1 PCT/CN2013/072019 CN2013072019W WO2014131185A1 WO 2014131185 A1 WO2014131185 A1 WO 2014131185A1 CN 2013072019 W CN2013072019 W CN 2013072019W WO 2014131185 A1 WO2014131185 A1 WO 2014131185A1
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WO
WIPO (PCT)
Prior art keywords
vehicle
dealer
maintenance
time
reservation
Prior art date
Application number
PCT/CN2013/072019
Other languages
French (fr)
Chinese (zh)
Inventor
庞厚钧
蔡丽丽
Original Assignee
观致汽车有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 观致汽车有限公司 filed Critical 观致汽车有限公司
Priority to PCT/CN2013/072019 priority Critical patent/WO2014131185A1/en
Priority to CN201380001378.7A priority patent/CN103703479A/en
Priority to TW102141892A priority patent/TWI522255B/en
Publication of WO2014131185A1 publication Critical patent/WO2014131185A1/en

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    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C5/00—Registering or indicating the working of vehicles
    • G07C5/006—Indicating maintenance

Definitions

  • the invention relates to a vehicle maintenance reminding method and device, in particular to a cloud computing based vehicle maintenance reminding reservation method and device.
  • the maintenance reminder for the owner vehicle is notified to the owner by telephone or text message by the staff of the 4S shop.
  • the staff of the 4S shop can only judge whether the vehicle needs to be maintained by means of estimation (for example, estimating the driving kilometers of the vehicle), and then notify the owner when the maintenance is needed. In this way, not only the accuracy and timeliness of the reminder are low, but the staff of the 4S shop may also cause a forgotten reminder.
  • an object of the present invention is to provide a vehicle maintenance reminding method and apparatus, which can receive vehicle condition information of a vehicle through a server to determine whether it is necessary to remind the vehicle to perform maintenance, so that the vehicle needs When carrying out maintenance, promptly remind the owner to increase the accuracy and timeliness of the reminder.
  • the vehicle maintenance reminding method of the first embodiment of the present invention includes:
  • S2 determining whether the vehicle condition information meets a preset maintenance reminding condition, and when the vehicle condition information meets a preset maintenance reminding condition, confirming the service time and/or the service type with the dealer;
  • the maintenance reminder notification including a time for recommending the appointment, and/or a service type for recommending the appointment, and/or a dealer recommending the appointment.
  • the recommended appointment time is a preset time condition that satisfies the owner of the vehicle.
  • the service type of the recommended reservation includes a project to be cured or a repaired item or a replaced part name.
  • the dealer who recommends the appointment includes a dealer or a vehicle owner-defined dealer initially set up by the vehicle, and/or a recommended dealership selected according to the geographical location information of the vehicle.
  • the screening method of the "recommended dealers selected according to the geographical location information of the vehicle" includes:
  • the time required for the vehicle to arrive at the dealer is estimated, and the reserve dealer with the least time required is used as the recommended dealer.
  • the screening method of the "recommended dealers selected according to the geographical location information of the vehicle" includes:
  • the recommended dealers are selected based on the time required for the vehicle to arrive at the dealership and the free available appointment time for the dealer's feedback.
  • the method further includes:
  • the reservation reminder includes geographic location information of the dealer, and the method further includes:
  • the navigation path is set according to the current geographical location information of the vehicle and the geographical location information of the dealer.
  • the method further comprises:
  • the vehicle maintenance status information uploaded by the dealer terminal is received and stored, and the vehicle maintenance status information includes at least one of the following: a maintenance history, a maintenance current status, and a maintenance item to be performed.
  • the vehicle condition information includes: the number of kilometers traveled, and/or vehicle component error information.
  • the vehicle condition information includes status information of the vehicle component.
  • the method further comprises diagnosing whether the vehicle requires repair or replacement of the component based on the status information of the vehicle component, and if so, meeting the preset maintenance reminder condition.
  • the vehicle maintenance reminding device of the first embodiment of the present invention includes:
  • a receiving module configured to receive vehicle condition information uploaded by the vehicle
  • the analysis module is configured to determine whether the vehicle condition information meets a preset maintenance reminding condition, and when the vehicle condition information meets the preset maintenance reminding condition, confirm the service time and/or the service type with the dealer;
  • a maintenance reminder module is configured to send a maintenance reminder notification to the vehicle, the maintenance reminder notification including a time for recommending the appointment, and/or a service type for recommending the appointment, and/or a dealer recommending the appointment.
  • the recommended appointment time is a preset time condition that satisfies the owner of the vehicle.
  • the service type of the recommended reservation includes a project to be cured or a repaired item or a replaced part name.
  • the dealer who recommends the appointment includes a dealer or a vehicle owner-defined dealer initially set up by the vehicle, and/or a recommended dealership selected according to the geographical location information of the vehicle.
  • the maintenance reminding module is further configured to:
  • the time required for the vehicle to arrive at the dealer is estimated, and the reserve dealer with the least time required is used as the recommended dealer.
  • the maintenance reminding module is further configured to:
  • the recommended dealers are selected based on the time required for the vehicle to arrive at the dealership and the free available appointment time for the dealer's feedback.
  • the vehicle maintenance reminding device further includes:
  • a reservation module configured to receive a reservation request sent by the vehicle, where the reservation request includes a reservation time and an appointment dealer;
  • the reservation reminding module is configured to set the reservation reminding time according to the reservation time, the current geographical location information of the vehicle, the preset reservation condition, and the estimated time when the vehicle arrives at the reserved dealer, and arrive at the reservation reminding time at the current time. At the time, an appointment reminder is sent to the vehicle.
  • the appointment reminder includes geographic location information of the dealer.
  • the vehicle maintenance reminding device further includes:
  • the information module is configured to receive and store vehicle maintenance status information uploaded by the dealer terminal, where the vehicle maintenance status information includes at least one of the following: a maintenance history, a maintenance current status, and a maintenance item to be performed.
  • the vehicle condition information includes: the number of kilometers traveled, and/or vehicle component error information.
  • the vehicle condition information includes status information of the vehicle component.
  • the maintenance reminding module is further configured to:
  • the preset maintenance reminding condition is met.
  • the invention can determine whether it is necessary to remind the vehicle to the dealer to carry out maintenance by using the vehicle condition information of the vehicle, which not only effectively avoids the owner forgetting to maintain the vehicle, but also has the accuracy and timeliness of the reminder.
  • FIG. 1 is a system architecture diagram of a vehicle maintenance reminding system in an embodiment of the present invention
  • FIG. 2 is a flow chart of a vehicle maintenance reminding method according to an embodiment of the present invention.
  • FIG. 3 is a block diagram of a vehicle maintenance reminding device in an embodiment of the present invention.
  • the vehicle maintenance reminding system includes a vehicle 10, a server 20 in communication with the vehicle, and a dealer terminal in communication with the server 20.
  • the vehicle 10 includes a communication module and a GPS navigation module, and the communication module can be connected to the server 20 via a wireless network (for example, a 3G wireless communication network) to upload vehicle condition information of the vehicle and receive the server 20 to issue Maintenance reminder notice, appointment reminder notice, etc.
  • the GPS navigation module may set a navigation path according to geographic location information of the vehicle and geographic location information of the dealer.
  • the vehicle condition information of the vehicle may include the number of kilometers traveled by the vehicle, and/or error information of the vehicle component, and/or status information of the vehicle component, and the like.
  • the dealer terminal may be a communication terminal such as a personal computer device or a handheld mobile terminal, and may be connected to the server 20 through a wireless network or a wired network, and upload reservation confirmation information, vehicle maintenance status information, service bill, and the like to the server.
  • the vehicle maintenance status information includes at least a maintenance history, or a maintenance current status, or a maintenance item to be performed.
  • the server 20 can receive and save the vehicle condition information, the reservation request, and the like uploaded by the vehicle, and can also save the reservation confirmation information, the vehicle maintenance status information, the service bill, and the like uploaded by the dealer terminal. In addition, the server 20 can also save preset maintenance reminding conditions, preset time conditions of the owner, geographical location information of the dealer, and the like. The server 20 will be specifically described below with reference to FIGS. 2 and 3.
  • the vehicle maintenance reminding method includes:
  • the vehicle may be connected to the server 20 through its communication module, uploading the number of kilometers traveled by the vehicle in real time, and/or vehicle part error information, and/or status information of the vehicle component; After the time is set, the communication module is connected to the server, and the vehicle condition information of the vehicle is uploaded, and the server 20 stores the vehicle condition information after receiving the vehicle condition information of the vehicle.
  • S2 determining whether the vehicle condition information meets a preset maintenance reminding condition, and when the vehicle condition information meets a preset maintenance reminding condition, confirming the service time and/or the service type with the dealer;
  • the utility model is configured to send a maintenance reminder notification to the vehicle, where the maintenance reminder notification includes a time for recommending the appointment, and/or a service type of the recommended appointment, and/or a dealer who recommends the appointment.
  • the preset maintenance reminding condition may be set by the manufacturer in the server when the vehicle leaves the factory; or may be set by the service dealer in the server; or may be set by the owner in the server.
  • the manufacturer can set the maintenance reminder condition in the server: the vehicle needs to be maintained every 5,000 kilometers, and the maintenance reminder is required to be sent 500 kilometers ahead of time, that is, when the server receives the vehicle, the number of kilometers traveled reaches 4500 kilometers. At that time, it can be judged that a maintenance reminder needs to be performed, and a reminder notification is sent to the vehicle.
  • the maintenance reminder condition can also be set directly to 4500 km. If the number of kilometers traveled by the vehicle does not reach 4,500 kilometers, the server may not send a maintenance reminder notification, and only continue to receive the number of kilometers traveled by the vehicle until the number of kilometers travel reaches 4,500 kilometers.
  • the maintenance reminding notice includes an appointment suggestion to remind the owner to reserve the dealer for the service, and the owner does not know that the owner will come to the vehicle for maintenance, and the corresponding service preparation is not prepared. It may result in no idle staff or maintenance machine service owners, requiring the owner to wait and wasting the owner time.
  • the owner can only make a new appointment with the dealer, or park the vehicle at the dealer until the dealer informs, then go to the dealer. The car not only wastes the owner's time, but also increases the cost of the vehicle owner's maintenance.
  • the reservation suggestion may include the time for recommending the appointment to the owner, and the time of the recommended appointment is the time to meet the preset time condition of the owner.
  • the preset condition of the owner is weekend, morning.
  • the recommended time for the appointment may be 10 am on Saturday.
  • the appointment suggestion may also include the type of service and details of the recommended appointment, such as maintenance items, component repairs, etc., particularly component repairs, which may also include part names that need to be repaired or replaced.
  • the error information of the vehicle components can be obtained by the sensors of the various components on the vehicle and uploaded to the server.
  • the vehicle owner can also determine whether the vehicle needs to be repaired or replaced with a remote diagnosis after obtaining the status information of the vehicle component, and if so, the preset maintenance reminding condition is met.
  • the status information of the vehicle components can also be obtained by sensors of various components on the vehicle and uploaded to the server.
  • the appointment suggestion may also include a dealer who recommends the reservation
  • the recommendation may provide two dealers for the owner to select, one of which is the dealer or the owner-defined dealer of the initial setting of the vehicle, for example, the initial setting of the vehicle is generally the owner of the vehicle.
  • the dealer, and the dealer's custom dealer is a dealer that is customized according to the owner's needs, such as the current residence of the owner, the price/performance recognized by the owner.
  • the second is a recommended dealer screened based on the geographical location of the vehicle.
  • the recommendation may also recommend only one dealer, for example, only a dealer-defined dealer.
  • the screening methods include:
  • Receiving current geographic location information of the vehicle specifically, acquiring geographic location information of the vehicle through a GPS navigation module on the vehicle, and transmitting the geographic location information to the server.
  • the server may use the geographic location of the vehicle as the center of the circle and obtain the preset range (if the preset range is A dealer who can serve the vehicle at a center of the vehicle's geographic location with a radius of 5 kilometers, such as the 4S shop of the vehicle, may end up with a dealer or multiple dealers.
  • the server calculates the distance between the vehicle from the current geographic location to each of the dealers, and based on information such as the speed of the vehicle, the road condition, etc., predicts how much time the vehicle needs to reach each dealer.
  • a reservable dealer with the least amount of time required is the recommended dealer.
  • the screening method can also include:
  • Receiving current geographic location information of the vehicle specifically, acquiring geographic location information of the vehicle through a GPS navigation module on the vehicle, and transmitting the geographic location information to the server.
  • the server may use the geographic location of the vehicle as the center of the circle and obtain the preset range (if the preset range is A dealer who can serve the vehicle at a center of the vehicle's geographic location with a radius of 5 kilometers, such as the 4S shop of the vehicle, may end up with a dealer or multiple dealers.
  • the time required for the vehicle to arrive at the dealer is estimated, and the undetermined dealer is selected; specifically, the server calculates the distance between the vehicle from the current geographic location to each dealer, and Based on information such as speed and road conditions, it is estimated how long it will take for each vehicle to arrive at each dealer. And screening out the dealer whose time reaches the preset condition is a pending dealer, for example, the required time is less than 30 minutes, or the required time is less than the average required time, and the like.
  • the server obtains the idle available service time of the pending dealer from the pending dealer system, and selects the recommended dealer according to the required time. For example, the time to dealer A is 20 minutes, but the time for A dealer to reserve service is 2 days, the time to dealer B is 40 minutes, but the time for B dealer to reserve service is 1 hour. , through the weighted comparison, the B dealer as a recommended dealer.
  • the owner can also fully customize the appointment request.
  • the method further includes: sending the reservation request to the dealer terminal, and receiving The reservation confirmation information fed back by the dealer terminal.
  • the server may also upload the suggested reservation proposal to the server 20, and the server sends the reservation proposal to the vehicle after receiving the reservation proposal of the dealer. In order for the owner to confirm and update the reservation time stored in the server after the owner confirms.
  • an appointment reminding time according to the reservation time, the current geographical location information of the vehicle, a preset reservation condition, and an estimated time when the vehicle arrives at the reserved dealer, and send an appointment when the current time reaches the reservation reminding time.
  • Remind to the vehicle Specifically, it can be set at 5:00 in the morning to transfer all the appointments of the day, find the geographical location information of the corresponding vehicle and reserve the dealer; and calculate the estimated time of the corresponding vehicle to arrive at the reserved dealer to determine whether it should be Remind this time. For example, if a vehicle is scheduled to be repaired at 9:00 on Sunday, if it is calculated at 6:00 on the same day, it will take 1 hour to drive the reserved dealer, and the preset reservation condition is 15 minutes in advance to arrive at the reserved dealer.
  • the vehicle may display the reservation reminder through a display connected to the communication module.
  • the reservation reminder may also be broadcasted through a voice device connected to the communication module.
  • the content in the reservation reminder includes geographic location information of the dealer, and the method further includes setting navigation according to the current geographical location information of the vehicle collected by the vehicle GPS navigation module and the geographical location information of the dealer included in the reservation reminder. path. In order to make the owner more convenient, fast and accurate to reach the dealer.
  • the dealer can upload the vehicle maintenance status information and/or service bill to the server through the dealer terminal.
  • the server receives and stores the vehicle maintenance status information and/or service bill for the vehicle owner to view the vehicle maintenance status information and/or service bill through terminal 30 (see FIG. 1).
  • the terminal may be a communication terminal such as a personal computer device or a handheld mobile terminal, and may be connected to the server 20 through a wireless network or a wired network.
  • the dealer terminal is a dealer management system (DMS), and the vehicle maintenance status information includes at least one of the following: a maintenance history, a maintenance current state, and a maintenance project to be performed.
  • the dealer management system uploads vehicle maintenance status information to the server via a Dealer Interconnect System (DCS).
  • DCS Dealer Interconnect System
  • the vehicle maintenance reminding device is the server described above, and includes:
  • the receiving module 100 is configured to receive vehicle condition information uploaded by the vehicle; wherein the vehicle condition information includes a number of kilometers traveled by the vehicle, and/or vehicle part error information, and/or status information of the vehicle component, and the like.
  • the vehicle may be connected to the server 20 through its communication module, uploading the number of kilometers traveled by the vehicle, and/or vehicle part error information, and/or status information of the vehicle component in real time; After the time is set, the communication module is connected to the server, and the vehicle condition information of the vehicle is uploaded, and the server 20 stores the vehicle condition information after receiving the vehicle condition information of the vehicle.
  • the analysis module 200 is configured to determine whether the vehicle condition information meets a preset maintenance reminding condition, and when the vehicle condition information meets the preset maintenance reminding condition, confirm the service time and/or the service type with the dealer.
  • the maintenance reminder module 300 is configured to send a maintenance reminder notification to the vehicle, the maintenance reminder notification including a time for recommending the appointment, and/or a service type for recommending the appointment, and/or a dealer recommending the appointment.
  • the preset maintenance reminding condition may be set by the manufacturer in the server when the vehicle leaves the factory; or may be set by the service dealer in the server; or may be set by the owner in the server.
  • the manufacturer can set the maintenance reminder condition in the server: the vehicle needs to be maintained every 5,000 kilometers, and the maintenance reminder is required to be sent 500 kilometers ahead of time, that is, when the server receives the vehicle, the number of kilometers traveled reaches 4500 kilometers. At that time, it can be judged that a maintenance reminder needs to be performed, and a reminder notification is sent to the vehicle.
  • the maintenance reminder condition can also be set directly to 4500 km. If the number of kilometers traveled by the vehicle does not reach 4,500 kilometers, the server may not send a maintenance reminder notification, and only continue to receive the number of kilometers traveled by the vehicle until the number of kilometers travel reaches 4,500 kilometers.
  • the maintenance reminding notice includes an appointment suggestion to remind the owner to reserve the dealer for the service, and the owner does not know that the owner will come to the vehicle for maintenance, and the corresponding service preparation is not prepared. It may result in no idle staff or maintenance machine service owners, requiring the owner to wait and wasting the owner time.
  • the owner can only make a new appointment with the dealer, or park the vehicle at the dealer until the dealer informs, then go to the dealer. The car not only wastes the owner's time, but also increases the cost of the vehicle owner's maintenance.
  • the reservation suggestion may include the time for recommending the appointment to the owner, and the time of the recommended appointment is the time to meet the preset time condition of the owner.
  • the preset condition of the owner is weekend, morning.
  • the recommended time for the appointment may be 10 am on Saturday.
  • the appointment proposal may also recommend the type and details of the service to be reserved, such as maintenance items, component repairs, etc., particularly component repairs, which may include the name of the part that needs to be repaired or replaced.
  • the error information of the vehicle components can be obtained by the sensors of the various components on the vehicle and uploaded to the server.
  • the vehicle owner can also determine whether the vehicle needs to be repaired or replaced with a remote diagnosis after obtaining the status information of the vehicle component, and if so, the preset maintenance reminding condition is met.
  • the status information of the vehicle components can also be obtained by sensors of various components on the vehicle and uploaded to the server.
  • the appointment suggestion may also include a dealer who recommends the reservation
  • the recommendation may provide two dealers for the owner to select, one of which is the dealer or the owner-defined dealer of the initial setting of the vehicle, for example, the initial setting of the vehicle is generally the owner of the vehicle.
  • the dealer, and the dealer's custom dealer is a dealer that is customized according to the owner's needs, such as the current residence of the owner, the price/performance recognized by the owner.
  • the second is a recommended dealer screened based on the geographical location of the vehicle.
  • the recommendation may also recommend only one dealer, for example, only a dealer-defined dealer.
  • the maintenance reminder module 300 can also be used to:
  • Receiving current geographic location information of the vehicle specifically, acquiring geographic location information of the vehicle through a GPS navigation module on the vehicle, and transmitting the geographic location information to the server.
  • the server may use the geographic location of the vehicle as a center and obtain a preset range (eg, the preset range is A dealer who can serve the vehicle at a center of the vehicle's geographic location with a radius of 5 kilometers, such as the 4S shop of the vehicle, may end up with a dealer or multiple dealers.
  • the preset range is A dealer who can serve the vehicle at a center of the vehicle's geographic location with a radius of 5 kilometers, such as the 4S shop of the vehicle, may end up with a dealer or multiple dealers.
  • the server calculates the distance between the vehicle from the current geographic location to each of the dealers, and based on information such as the speed of the vehicle, the road condition, etc., predicts how much time the vehicle needs to reach each dealer.
  • a reservable dealer with the least amount of time required is the recommended dealer.
  • the maintenance reminder module 300 can also be used to:
  • Receiving current geographic location information of the vehicle specifically, acquiring geographic location information of the vehicle through a GPS navigation module on the vehicle, and transmitting the geographic location information to the server.
  • the server may use the geographic location of the vehicle as a center and obtain a preset range (eg, the preset range is A dealer who can serve the vehicle at a center of the vehicle's geographic location with a radius of 5 kilometers, such as the 4S shop of the vehicle, may end up with a dealer or multiple dealers.
  • the preset range is A dealer who can serve the vehicle at a center of the vehicle's geographic location with a radius of 5 kilometers, such as the 4S shop of the vehicle, may end up with a dealer or multiple dealers.
  • the time required for the vehicle to arrive at the dealer is estimated, and the undetermined dealer is selected; specifically, the server calculates the distance between the vehicle from the current geographic location to each dealer, and Based on information such as speed and road conditions, it is estimated how long it will take for each vehicle to arrive at each dealer. And screening out the dealer whose time reaches the preset condition is a pending dealer, for example, the required time is less than 30 minutes, or the required time is less than the average required time, and the like.
  • the server obtains the idle available service time of the pending dealer from the pending dealer system, and selects the recommended dealer according to the required time. For example, the time to dealer A is 20 minutes, but the time for A dealer to reserve service is 2 days, the time to dealer B is 40 minutes, but the time for B dealer to reserve service is 1 hour. , through the weighted comparison, the B dealer as a recommended dealer.
  • the owner can also fully customize the appointment request.
  • the reservation module 400 is configured to receive a reservation request sent by the vehicle, where the reservation request includes a reservation time and a reservation dealer; wherein, after the receiving the reservation request sent by the vehicle, the method further includes: sending the reservation request to the dealer And receiving the reservation confirmation information fed back by the dealer terminal.
  • the server may also upload the suggested reservation proposal to the server 20, and the server sends the reservation proposal to the vehicle after receiving the reservation proposal of the dealer. In order for the owner to confirm and update the reservation time stored in the server after the owner confirms.
  • the reservation reminding module 500 is configured to set an appointment reminding time according to the reservation time, the current geographic location information of the vehicle, the preset reservation condition, and the estimated time when the vehicle arrives at the reserved dealer, and arrive at the reservation reminder at the current time.
  • an appointment reminder is sent to the vehicle. Specifically, it can be set at 5:00 in the morning to transfer all the appointments of the day, find the geographical location information of the corresponding vehicle and reserve the dealer; and calculate the estimated time of the corresponding vehicle to arrive at the reserved dealer to determine whether it should be Remind this time.
  • the vehicle may display the reservation reminder through a display connected to the communication module.
  • the reservation reminder may also be broadcasted through a voice device connected to the communication module.
  • the content in the reservation reminder includes geographic location information of the dealer
  • the method further includes setting navigation according to the current geographical location information of the vehicle collected by the vehicle GPS navigation module and the geographical location information of the dealer included in the reservation reminder. path. In order to make the owner more convenient, fast and accurate to reach the dealer.
  • the vehicle maintenance reminding device further includes an information module 600, and the information module is used for the vehicle maintenance state information and/or the dealer terminal through the dealer terminal after the vehicle owner sends the vehicle to the dealer for maintenance.
  • the service bill is uploaded to the server.
  • the server receives and stores the vehicle maintenance status information and/or service bill for the vehicle owner to view the vehicle maintenance status information and/or service bill through terminal 30 (see FIG. 1).
  • the terminal may be a communication terminal such as a personal computer device or a handheld mobile terminal, and may be connected to the server 20 through a wireless network or a wired network.
  • the dealer terminal is a dealer management system (DMS), and the vehicle maintenance status information includes at least one of the following: a maintenance history, a maintenance current state, and a maintenance project to be performed.
  • the dealer management system uploads vehicle maintenance status information to the server via a Dealer Interconnect System (DCS).
  • DCS Dealer Interconnect System
  • the present invention can determine whether it is necessary to remind the vehicle to the dealer to carry out maintenance by using the vehicle condition information of the vehicle, which not only effectively avoids the owner forgetting to maintain the vehicle, but also has the accuracy and timeliness of the reminder.
  • the present application can be implemented by means of software plus a necessary general hardware platform. Based on such understanding, the technical solution of the present application may be embodied in the form of a software product in essence or in the form of a software product, which may be stored in a storage medium such as a ROM/RAM or a disk. , an optical disc, etc., including instructions for causing a computer device (which may be a personal computer, an information push server, or a network device, etc.) to perform the methods described in various embodiments of the present application or portions of the embodiments.
  • a computer device which may be a personal computer, an information push server, or a network device, etc.
  • the device embodiments described above are merely illustrative, wherein the modules described as separate components may or may not be physically separate, and the components displayed as modules may or may not be physical modules, ie may be located A place, or it can be distributed to multiple network modules. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment. Those of ordinary skill in the art can understand and implement without any creative effort.
  • This application can be used in a variety of general purpose or special purpose computing system environments or configurations. For example: personal computers, information push server computers, handheld or portable devices, tablet devices, multiprocessor systems, microprocessor based systems, set-top boxes, programmable consumer electronics devices, network PCs, small computers, mainframe computers , a distributed computing environment including any of the above systems or devices, and the like.
  • the application can be described in the general context of computer-executable instructions executed by a computer, such as a program module.
  • program modules include routines, programs, objects, components, data structures, and the like that perform particular tasks or implement particular abstract data types.
  • the present application can also be practiced in distributed computing environments where tasks are performed by remote processing devices that are connected through a communication network.
  • program modules may be located in local and remote computer storage media including storage devices.

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Abstract

Provided are a method and an apparatus for a vehicle maintenance alert, wherein the method comprises the following steps: receiving vehicle condition information uploaded by a vehicle; judging whether or not the vehicle condition information meets a pre-set maintenance alert condition; when the vehicle condition information meets the maintenance alert condition, confirming a service time and/or service type with a dealer, then sending a maintenance alert notification to the vehicle, the maintenance alert notification comprising a recommended appointment time and/or a recommended service type for the appointment and/or a recommended dealer for the appointment. By means of vehicle condition information for a vehicle, the present invention can judge whether or not it is necessary to alert the vehicle to go to a dealer for maintenance, not only effectively preventing the driver from forgetting to take the vehicle for maintenance, but also the accuracy and the timeliness of the alert are good.

Description

车辆养护提醒方法、装置  Vehicle maintenance reminding method and device
【技术领域】[Technical Field]
本发明涉及一种车辆养护提醒方法、装置，尤其是指一种基于云计算的车辆养护提醒预约方法、装置。 The invention relates to a vehicle maintenance reminding method and device, in particular to a cloud computing based vehicle maintenance reminding reservation method and device.
【背景技术】 【Background technique】
车主在日常用车的过程中，难以避免对车辆进行养护，且随着用车的时间和车辆行驶的里程数增加，各种对车辆的养护也逐渐增多。然而，车主在用车过程中难免会忘记何时需要对车辆进行养护，导致车辆出现故障，影响正常用车，甚至造成生命危险。In the process of daily use of the car, it is difficult for the owner to avoid the maintenance of the vehicle, and as the time of using the car and the number of miles traveled by the vehicle increase, the maintenance of various vehicles is gradually increased. However, in the process of using the car, the owner will inevitably forget when it is necessary to maintain the vehicle, causing the vehicle to malfunction, affecting the normal use of the car, and even life-threatening.
现有技术中，对车主车辆的养护提醒是通过4S店的工作人员以电话或短信的形式通知车主。然而，4S店的工作人员只能通过预估的方式（例如预估车辆的行驶公里），判断车辆是否需要进行养护，进而在需要进行养护时，通知车主。这种方式，不但提醒的准确度和时效性也较低，且4S店的工作人员也可能造成遗忘提醒。In the prior art, the maintenance reminder for the owner vehicle is notified to the owner by telephone or text message by the staff of the 4S shop. However, the staff of the 4S shop can only judge whether the vehicle needs to be maintained by means of estimation (for example, estimating the driving kilometers of the vehicle), and then notify the owner when the maintenance is needed. In this way, not only the accuracy and timeliness of the reminder are low, but the staff of the 4S shop may also cause a forgotten reminder.
【发明内容】 [Summary of the Invention]
为解决上述技术问题，本发明的目的在于提供一种车辆养护提醒方法、装置，该方法、装置可通过服务器接收车辆的车况信息，以判断是否需要提醒车辆至经销商进行养护，从而在车辆需要进行养护时，及时提醒车主，增加提醒的准确度和时效性。In order to solve the above technical problem, an object of the present invention is to provide a vehicle maintenance reminding method and apparatus, which can receive vehicle condition information of a vehicle through a server to determine whether it is necessary to remind the vehicle to perform maintenance, so that the vehicle needs When carrying out maintenance, promptly remind the owner to increase the accuracy and timeliness of the reminder.
相应地，本发明第一实施方式的车辆养护提醒方法，包括：Correspondingly, the vehicle maintenance reminding method of the first embodiment of the present invention includes:
S1、接收车辆上传的车况信息；S1, receiving vehicle condition information uploaded by the vehicle;
S2、判断所述车况信息是否满足预设的养护提醒条件，当车况信息满足预设的养护提醒条件时，则与经销商确认服务时间和/或服务种类；S2: determining whether the vehicle condition information meets a preset maintenance reminding condition, and when the vehicle condition information meets a preset maintenance reminding condition, confirming the service time and/or the service type with the dealer;
S3、向所述车辆发送养护提醒通知，所述养护提醒通知包括推荐预约的时间、和/或推荐预约的服务种类、和/或推荐预约的经销商。S3. Send a maintenance reminder notification to the vehicle, the maintenance reminder notification including a time for recommending the appointment, and/or a service type for recommending the appointment, and/or a dealer recommending the appointment.
作为本发明的进一步改进，所述推荐预约的时间为满足车主的预设时间条件。As a further improvement of the present invention, the recommended appointment time is a preset time condition that satisfies the owner of the vehicle.
作为本发明的进一步改进，所述推荐预约的服务种类包括需要养护的项目或维修的项目或更换的部件名称。As a further improvement of the present invention, the service type of the recommended reservation includes a project to be cured or a repaired item or a replaced part name.
作为本发明的进一步改进，所述推荐预约的经销商包括车辆初始设置的经销商或车主自定义的经销商，和/或根据车辆的地理位置信息筛选出的推荐经销商。As a further improvement of the present invention, the dealer who recommends the appointment includes a dealer or a vehicle owner-defined dealer initially set up by the vehicle, and/or a recommended dealership selected according to the geographical location information of the vehicle.
作为本发明的进一步改进，所述“根据车辆的地理位置信息筛选出的推荐经销商”的筛选方法包括：As a further improvement of the present invention, the screening method of the "recommended dealers selected according to the geographical location information of the vehicle" includes:
接收车辆当前的地理位置信息；Receiving current geographic location information of the vehicle;
根据所述地理位置信息，获取预设范围内对应的经销商；Obtaining a corresponding dealer within the preset range according to the geographical location information;
根据车辆与经销商之间的距离和车速，预估车辆到达经销商的所需时间，将所需时间最少的可预约经销商作为推荐经销商。According to the distance between the vehicle and the dealer and the speed of the vehicle, the time required for the vehicle to arrive at the dealer is estimated, and the reserve dealer with the least time required is used as the recommended dealer.
作为本发明的进一步改进，所述“根据车辆的地理位置信息筛选出的推荐经销商”的筛选方法包括：As a further improvement of the present invention, the screening method of the "recommended dealers selected according to the geographical location information of the vehicle" includes:
接收车辆当前的地理位置信息；Receiving current geographic location information of the vehicle;
根据所述地理位置信息，获取预设范围内对应的经销商；Obtaining a corresponding dealer within the preset range according to the geographical location information;
根据车辆与经销商之间的距离和车速，预估车辆到达经销商的所需时间，筛选出待定经销商；According to the distance between the vehicle and the dealer and the speed of the vehicle, estimate the time required for the vehicle to arrive at the dealer, and screen out the undetermined dealer;
根据车辆到达经销商的所需时间和待定经销商反馈的空闲可预约服务时间，筛选出推荐经销商。The recommended dealers are selected based on the time required for the vehicle to arrive at the dealership and the free available appointment time for the dealer's feedback.
作为本发明的进一步改进，在所述S3步骤后，还包括：As a further improvement of the present invention, after the step S3, the method further includes:
S4、接收车辆发送的预约请求，所述预约请求包括预约时间和预约经销商；S4. Receive a reservation request sent by the vehicle, where the reservation request includes a reservation time and a reserved dealer;
S5、根据所述预约时间、车辆当前的地理位置信息、预设预约条件，以及预估车辆到达预约经销商的时间，设定预约提醒时间，在当前时间到达所述预约提醒时间时，发送预约提醒至所述车辆。S5. Set an appointment reminding time according to the reservation time, the current geographical location information of the vehicle, a preset reservation condition, and an estimated time when the vehicle arrives at the reserved dealer, and send an appointment when the current time reaches the reservation reminding time. Remind to the vehicle.
作为本发明的进一步改进，所述预约提醒包括经销商的地理位置信息，所述方法还包括：As a further improvement of the present invention, the reservation reminder includes geographic location information of the dealer, and the method further includes:
根据车辆当前的地理位置信息和所述经销商的地理位置信息，设置导航路径。The navigation path is set according to the current geographical location information of the vehicle and the geographical location information of the dealer.
作为本发明的进一步改进，所述方法还包括：As a further improvement of the present invention, the method further comprises:
接收并存储经销商终端上传的车辆养护状态信息，所述车辆养护状态信息至少包括下述之一：养护历史、养护当前状态，以及将要进行的养护项目。The vehicle maintenance status information uploaded by the dealer terminal is received and stored, and the vehicle maintenance status information includes at least one of the following: a maintenance history, a maintenance current status, and a maintenance item to be performed.
作为本发明的进一步改进，其特征在于，所述车况信息包括：行驶公里数，和/或车辆部件报错信息。As a further improvement of the present invention, the vehicle condition information includes: the number of kilometers traveled, and/or vehicle component error information.
作为本发明的进一步改进，其特征在于，所述车况信息包括车辆部件的状态信息。As a further improvement of the present invention, the vehicle condition information includes status information of the vehicle component.
作为本发明的进一步改进，所述方法还包括根据所述车辆部件的状态信息诊断车辆是否需要维修或更换部件，若是，则满足预设的养护提醒条件。As a further improvement of the present invention, the method further comprises diagnosing whether the vehicle requires repair or replacement of the component based on the status information of the vehicle component, and if so, meeting the preset maintenance reminder condition.
相应地，本发明第一种实施方式的车辆养护提醒装置，包括：Correspondingly, the vehicle maintenance reminding device of the first embodiment of the present invention includes:
接收模块，用于接收车辆上传的车况信息；a receiving module, configured to receive vehicle condition information uploaded by the vehicle;
分析模块，用于判断所述车况信息是否满足预设的养护提醒条件，当车况信息满足预设的养护提醒条件时，则与经销商确认服务时间和/或服务种类；The analysis module is configured to determine whether the vehicle condition information meets a preset maintenance reminding condition, and when the vehicle condition information meets the preset maintenance reminding condition, confirm the service time and/or the service type with the dealer;
养护提醒模块，用于向所述车辆发送养护提醒通知，所述养护提醒通知包括推荐预约的时间、和/或推荐预约的服务种类、和/或推荐预约的经销商。A maintenance reminder module is configured to send a maintenance reminder notification to the vehicle, the maintenance reminder notification including a time for recommending the appointment, and/or a service type for recommending the appointment, and/or a dealer recommending the appointment.
作为本发明的进一步改进，所述推荐预约的时间为满足车主的预设时间条件。As a further improvement of the present invention, the recommended appointment time is a preset time condition that satisfies the owner of the vehicle.
作为本发明的进一步改进，所述推荐预约的服务种类包括需要养护的项目或维修的项目或更换的部件名称。As a further improvement of the present invention, the service type of the recommended reservation includes a project to be cured or a repaired item or a replaced part name.
作为本发明的进一步改进，所述推荐预约的经销商包括车辆初始设置的经销商或车主自定义的经销商，和/或根据车辆的地理位置信息筛选出的推荐经销商。As a further improvement of the present invention, the dealer who recommends the appointment includes a dealer or a vehicle owner-defined dealer initially set up by the vehicle, and/or a recommended dealership selected according to the geographical location information of the vehicle.
作为本发明的进一步改进，所述养护提醒模块还用于：As a further improvement of the present invention, the maintenance reminding module is further configured to:
接收车辆当前的地理位置信息；Receiving current geographic location information of the vehicle;
根据所述地理位置信息，获取预设范围内对应的经销商；Obtaining a corresponding dealer within the preset range according to the geographical location information;
根据车辆与经销商之间的距离和车速，预估车辆到达经销商的所需时间，将所需时间最少的可预约经销商作为推荐经销商。According to the distance between the vehicle and the dealer and the speed of the vehicle, the time required for the vehicle to arrive at the dealer is estimated, and the reserve dealer with the least time required is used as the recommended dealer.
作为本发明的进一步改进，所述养护提醒模块还用于：As a further improvement of the present invention, the maintenance reminding module is further configured to:
接收车辆当前的地理位置信息；Receiving current geographic location information of the vehicle;
根据所述地理位置信息，获取预设范围内对应的经销商；Obtaining a corresponding dealer within the preset range according to the geographical location information;
根据车辆与经销商之间的距离和车速，预估车辆到达经销商的所需时间，筛选出待定经销商；According to the distance between the vehicle and the dealer and the speed of the vehicle, estimate the time required for the vehicle to arrive at the dealer, and screen out the undetermined dealer;
根据车辆到达经销商的所需时间和待定经销商反馈的空闲可预约服务时间，筛选出推荐经销商。The recommended dealers are selected based on the time required for the vehicle to arrive at the dealership and the free available appointment time for the dealer's feedback.
作为本发明的进一步改进，所述车辆养护提醒装置还包括：As a further improvement of the present invention, the vehicle maintenance reminding device further includes:
预约模块，用于接收车辆发送的预约请求，所述预约请求包括预约时间和预约经销商；a reservation module, configured to receive a reservation request sent by the vehicle, where the reservation request includes a reservation time and an appointment dealer;
预约提醒模块，用于根据所述预约时间、车辆当前的地理位置信息、预设预约条件，以及预估车辆到达预约经销商的时间，设定预约提醒时间，在当前时间到达所述预约提醒时间时，发送预约提醒至所述车辆。The reservation reminding module is configured to set the reservation reminding time according to the reservation time, the current geographical location information of the vehicle, the preset reservation condition, and the estimated time when the vehicle arrives at the reserved dealer, and arrive at the reservation reminding time at the current time. At the time, an appointment reminder is sent to the vehicle.
作为本发明的进一步改进，所述预约提醒包括经销商的地理位置信息。As a further improvement of the present invention, the appointment reminder includes geographic location information of the dealer.
作为本发明的进一步改进，所述车辆养护提醒装置还包括：As a further improvement of the present invention, the vehicle maintenance reminding device further includes:
信息模块，用于接收并存储经销商终端上传的车辆养护状态信息，所述车辆养护状态信息至少包括下述之一：养护历史、养护当前状态，以及将要进行的养护项目。The information module is configured to receive and store vehicle maintenance status information uploaded by the dealer terminal, where the vehicle maintenance status information includes at least one of the following: a maintenance history, a maintenance current status, and a maintenance item to be performed.
作为本发明的进一步改进，所述车况信息包括：行驶公里数，和/或车辆部件报错信息。As a further improvement of the present invention, the vehicle condition information includes: the number of kilometers traveled, and/or vehicle component error information.
作为本发明的进一步改进，所述车况信息包括车辆部件的状态信息。As a further improvement of the present invention, the vehicle condition information includes status information of the vehicle component.
作为本发明的进一步改进，所述养护提醒模块还用于：As a further improvement of the present invention, the maintenance reminding module is further configured to:
根据所述车辆部件的状态信息诊断车辆是否需要维修或更换部件，若需要，则满足预设的养护提醒条件。Depending on the status information of the vehicle component, it is diagnosed whether the vehicle needs to be repaired or replaced, and if necessary, the preset maintenance reminding condition is met.
与现有技术相比，本发明可通过车辆的车况信息，判断是否需要提醒车辆至经销商进行养护，不仅有效地避免了车主忘记养护车辆，且提醒的准确度和时效性较好。Compared with the prior art, the invention can determine whether it is necessary to remind the vehicle to the dealer to carry out maintenance by using the vehicle condition information of the vehicle, which not only effectively avoids the owner forgetting to maintain the vehicle, but also has the accuracy and timeliness of the reminder.
【附图说明】 [Description of the Drawings]
图1是本发明一实施方式中车辆养护提醒***的***架构图；1 is a system architecture diagram of a vehicle maintenance reminding system in an embodiment of the present invention;
图2是本发明一实施方式中车辆养护提醒方法的流程图；2 is a flow chart of a vehicle maintenance reminding method according to an embodiment of the present invention;
图3是本发明一实施方式中车辆养护提醒装置的模块图。3 is a block diagram of a vehicle maintenance reminding device in an embodiment of the present invention.
【具体实施方式】 【detailed description】
以下将结合附图所示的各实施方式对本发明进行详细描述。但这些实施方式并不限制本发明，本领域的普通技术人员根据这些实施方式所做出的结构、方法、或功能上的变换均包含在本发明的保护范围内。The present invention will be described in detail below in conjunction with the embodiments shown in the drawings. However, the embodiments are not intended to limit the invention, and the structural, method, or functional changes made by those skilled in the art in accordance with the embodiments are included in the scope of the present invention.
如图1所示，在本发明一实施方式中，该车辆养护提醒***包括车辆10，与所述车辆通信的服务器20，以及与所述服务器20通信的经销商终端。As shown in FIG. 1, in an embodiment of the present invention, the vehicle maintenance reminding system includes a vehicle 10, a server 20 in communication with the vehicle, and a dealer terminal in communication with the server 20.
其中，所述车辆10包括通信模块和GPS导航模块，所述通信模块可通过无线网络（例如：3G无线通讯网络）连接到服务器20，以上传所述车辆的车况信息和接收所述服务器20发出的养护提醒通知、预约提醒通知等。所述GPS导航模块可根据所述车辆的地理位置信息和所述经销商的地理位置信息设置导航路径。优选地，该车辆的车况信息可包括车辆的行驶公里数，和/或车辆部件的报错信息，和/或车辆部件的状态信息等。The vehicle 10 includes a communication module and a GPS navigation module, and the communication module can be connected to the server 20 via a wireless network (for example, a 3G wireless communication network) to upload vehicle condition information of the vehicle and receive the server 20 to issue Maintenance reminder notice, appointment reminder notice, etc. The GPS navigation module may set a navigation path according to geographic location information of the vehicle and geographic location information of the dealer. Preferably, the vehicle condition information of the vehicle may include the number of kilometers traveled by the vehicle, and/or error information of the vehicle component, and/or status information of the vehicle component, and the like.
所述经销商终端可为个人电脑设备、手持移动终端等通信终端，并可通过无线网络或有线网络连接到服务器20，向服务器上传预约确认信息、车辆养护状态信息、服务账单等。优选地，该车辆养护状态信息至少包括养护历史，或养护当前状态，或将要进行的养护项目。The dealer terminal may be a communication terminal such as a personal computer device or a handheld mobile terminal, and may be connected to the server 20 through a wireless network or a wired network, and upload reservation confirmation information, vehicle maintenance status information, service bill, and the like to the server. Preferably, the vehicle maintenance status information includes at least a maintenance history, or a maintenance current status, or a maintenance item to be performed.
所述服务器20可接收并保存车辆上传的车况信息、预约请求等，也可保存经销商终端上传的预约确认信息、车辆养护状态信息、服务账单等。另外，该服务器20上还可保存预设的养护提醒条件、车主的预设的时间条件、经销商的地理位置信息等。在下述将结合图2、图3对所述服务器20进行具体介绍。The server 20 can receive and save the vehicle condition information, the reservation request, and the like uploaded by the vehicle, and can also save the reservation confirmation information, the vehicle maintenance status information, the service bill, and the like uploaded by the dealer terminal. In addition, the server 20 can also save preset maintenance reminding conditions, preset time conditions of the owner, geographical location information of the dealer, and the like. The server 20 will be specifically described below with reference to FIGS. 2 and 3.
如图2所示，在本发明第一实施方式中，所述车辆养护提醒方法包括：As shown in FIG. 2, in the first embodiment of the present invention, the vehicle maintenance reminding method includes:
S1、接收车辆上传的车况信息；其中，所述车况信息包括车辆的行驶公里数，和/或车辆零件报错信息，和/或车辆部件的状态信息等。所述车辆可通过其通信模块与所述服务器20保持连接，实时的上传所述车辆的行驶公里数，和/或车辆零件报错信息，和/或车辆部件的状态信息；也可每间隔一预设时间后，使该通信模块与服务器连接，并上传车辆的车况信息，所述服务器20在接收到车辆的车况信息后，存储该车况信息。S1. Receive vehicle condition information uploaded by the vehicle; wherein the vehicle condition information includes a number of kilometers traveled by the vehicle, and/or vehicle part error information, and/or status information of the vehicle component, and the like. The vehicle may be connected to the server 20 through its communication module, uploading the number of kilometers traveled by the vehicle in real time, and/or vehicle part error information, and/or status information of the vehicle component; After the time is set, the communication module is connected to the server, and the vehicle condition information of the vehicle is uploaded, and the server 20 stores the vehicle condition information after receiving the vehicle condition information of the vehicle.
S2、判断所述车况信息是否满足预设的养护提醒条件，当车况信息满足预设的养护提醒条件时，则与经销商确认服务时间和/或服务种类；S2: determining whether the vehicle condition information meets a preset maintenance reminding condition, and when the vehicle condition information meets a preset maintenance reminding condition, confirming the service time and/or the service type with the dealer;
S3、用于向所述车辆发送养护提醒通知，所述养护提醒通知包括推荐预约的时间、和/或推荐预约的服务种类、和/或推荐预约的经销商。S3. The utility model is configured to send a maintenance reminder notification to the vehicle, where the maintenance reminder notification includes a time for recommending the appointment, and/or a service type of the recommended appointment, and/or a dealer who recommends the appointment.
其中，该预设的养护提醒条件，可为车辆出厂时，生产厂家在服务器中设置的；也可为服务经销商在所述服务器中设置的；还可为车主在所述服务器中设置的。例如，生产厂家在服务器中可设置的养护提醒条件为：车辆每行驶5000公里，即需要进行保养，且需要提前500公里发出养护提醒通知，即，当服务器接收到车辆的行驶公里数达到4500公里时，即可判断需要进行养护提醒，并向所述车辆发送提醒通知。当然，也可直接将养护提醒条件设定为4500公里。若该车辆的行驶公里数未到达4500公里时，服务器可不发送养护提醒通知，只继续接收车辆上传的车辆的行驶公里数，直至行驶公里数达到4500公里。The preset maintenance reminding condition may be set by the manufacturer in the server when the vehicle leaves the factory; or may be set by the service dealer in the server; or may be set by the owner in the server. For example, the manufacturer can set the maintenance reminder condition in the server: the vehicle needs to be maintained every 5,000 kilometers, and the maintenance reminder is required to be sent 500 kilometers ahead of time, that is, when the server receives the vehicle, the number of kilometers traveled reaches 4500 kilometers. At that time, it can be judged that a maintenance reminder needs to be performed, and a reminder notification is sent to the vehicle. Of course, the maintenance reminder condition can also be set directly to 4500 km. If the number of kilometers traveled by the vehicle does not reach 4,500 kilometers, the server may not send a maintenance reminder notification, and only continue to receive the number of kilometers traveled by the vehicle until the number of kilometers travel reaches 4,500 kilometers.
优选地，该养护提醒通知中包括预约建议，以提醒车主预约经销商进行服务，避免车主直接到经销商后，由于经销商事先并不知道车主会来进行车辆养护，没有做好相应的服务准备，可能导致未有空闲的工作人员或养护机器服务车主，需要车主等待，浪费车主时间。另外，如果车辆需要更换部件，而经销商需要时间调取该部件时，车主只能与经销商预约新的时间再来，或者将车辆停放在经销商，直至经销商通知后，再到经销商取车，不仅浪费了车主的时间，且增加了车主对车辆养护的成本。Preferably, the maintenance reminding notice includes an appointment suggestion to remind the owner to reserve the dealer for the service, and the owner does not know that the owner will come to the vehicle for maintenance, and the corresponding service preparation is not prepared. It may result in no idle staff or maintenance machine service owners, requiring the owner to wait and wasting the owner time. In addition, if the vehicle needs to be replaced, and the dealer needs time to pick up the part, the owner can only make a new appointment with the dealer, or park the vehicle at the dealer until the dealer informs, then go to the dealer. The car not only wastes the owner's time, but also increases the cost of the vehicle owner's maintenance.
值得一提的是，所述预约建议可包括推荐预约的时间给车主，该推荐预约的时间为满足车主预设时间条件的时间，例如，车主预设条件是，周末、早上。那该推荐预约的时间可能为周六早上10点。这样，当车主收到该预约建议后，只需要简单的确认该预约建议，即可发送出预约请求。而无需花大量时间设置调整该预约请求。It is worth mentioning that the reservation suggestion may include the time for recommending the appointment to the owner, and the time of the recommended appointment is the time to meet the preset time condition of the owner. For example, the preset condition of the owner is weekend, morning. The recommended time for the appointment may be 10 am on Saturday. In this way, when the owner receives the reservation proposal, he or she simply needs to confirm the appointment proposal and can send a reservation request. There is no need to spend a lot of time setting up to adjust the appointment request.
该预约建议还可包括推荐预约的服务种类和细节，如养护的项目、部件维修等，特别是部件维修，该预约建议中还可包括需要维修或更换的部件名称。车辆部件的报错信息可通过车辆上各个部件的传感器获得，并上传至服务器。当然，车主也可以在获得车辆部件的状态信息后，通过远程诊断，判断车辆是否需要维修或更换部件，若是，则满足预设的养护提醒条件。所述车辆部件的状态信息也可通过车辆上各个部件的传感器获得，并上传至服务器。The appointment suggestion may also include the type of service and details of the recommended appointment, such as maintenance items, component repairs, etc., particularly component repairs, which may also include part names that need to be repaired or replaced. The error information of the vehicle components can be obtained by the sensors of the various components on the vehicle and uploaded to the server. Of course, the vehicle owner can also determine whether the vehicle needs to be repaired or replaced with a remote diagnosis after obtaining the status information of the vehicle component, and if so, the preset maintenance reminding condition is met. The status information of the vehicle components can also be obtained by sensors of various components on the vehicle and uploaded to the server.
该预约建议还可包括推荐预约的经销商，该推荐可提供两个经销商供车主选择，其一是车辆初始设置的经销商或车主自定义的经销商，例如，车辆初始设置一般就是车主购车的经销商，而车主自定义的经销商则是根据车主需求自定义的经销商，例如车主当前的居住地，车主认可的性价比等。其二是根据车辆的地理位置信息筛选的推荐经销商。当然，在其他实施方式中，该推荐也可只推荐一个经销商，例如只推荐车主自定义的经销商。The appointment suggestion may also include a dealer who recommends the reservation, the recommendation may provide two dealers for the owner to select, one of which is the dealer or the owner-defined dealer of the initial setting of the vehicle, for example, the initial setting of the vehicle is generally the owner of the vehicle. The dealer, and the dealer's custom dealer is a dealer that is customized according to the owner's needs, such as the current residence of the owner, the price/performance recognized by the owner. The second is a recommended dealer screened based on the geographical location of the vehicle. Of course, in other embodiments, the recommendation may also recommend only one dealer, for example, only a dealer-defined dealer.
其中，对于根据车辆的地理位置信息筛选的推荐经销商，其筛选方法包括：Among them, for the recommended dealers screened according to the geographical location information of the vehicle, the screening methods include:
接收车辆当前的地理位置信息；具体地，通过车辆上的GPS导航模块获取车辆的地理位置信息，并将该地理位置信息传送至服务器。Receiving current geographic location information of the vehicle; specifically, acquiring geographic location information of the vehicle through a GPS navigation module on the vehicle, and transmitting the geographic location information to the server.
根据所述地理位置信息，获取预设范围内对应的经销商；具体地，服务器在得到车辆的地理位置信息后，可以车辆的地理位置作为圆心，并获取预设范围内（如预设范围为以车辆地理位置为圆心，半径为5公里）可服务该车辆的经销商，例如该车辆的4S店，其最终获得的结果可能是一个经销商或多个经销商。Obtaining a corresponding dealer in the preset range according to the geographical location information; specifically, after obtaining the geographical location information of the vehicle, the server may use the geographic location of the vehicle as the center of the circle and obtain the preset range (if the preset range is A dealer who can serve the vehicle at a center of the vehicle's geographic location with a radius of 5 kilometers, such as the 4S shop of the vehicle, may end up with a dealer or multiple dealers.
根据车辆与经销商之间的距离和车速，预估车辆到达经销商的所需时间，将所需时间最少的可预约经销商作为推荐经销商。具体地，服务器计算车辆从当前地理位置到每一个经销商之间的距离，且根据车速、路况等信息，预估车辆到达每个经销商分别需要多少时间。并将所需时间最少的可预约经销商作为推荐经销商。According to the distance between the vehicle and the dealer and the speed of the vehicle, the time required for the vehicle to arrive at the dealer is estimated, and the reserve dealer with the least time required is used as the recommended dealer. Specifically, the server calculates the distance between the vehicle from the current geographic location to each of the dealers, and based on information such as the speed of the vehicle, the road condition, etc., predicts how much time the vehicle needs to reach each dealer. A reservable dealer with the least amount of time required is the recommended dealer.
该筛选方法还可以包括：The screening method can also include:
接收车辆当前的地理位置信息；具体地，通过车辆上的GPS导航模块获取车辆的地理位置信息，并将该地理位置信息传送至服务器。Receiving current geographic location information of the vehicle; specifically, acquiring geographic location information of the vehicle through a GPS navigation module on the vehicle, and transmitting the geographic location information to the server.
根据所述地理位置信息，获取预设范围内对应的经销商；具体地，服务器在得到车辆的地理位置信息后，可以车辆的地理位置作为圆心，并获取预设范围内（如预设范围为以车辆地理位置为圆心，半径为5公里）可服务该车辆的经销商，例如该车辆的4S店，其最终获得的结果可能是一个经销商或多个经销商。Obtaining a corresponding dealer in the preset range according to the geographical location information; specifically, after obtaining the geographical location information of the vehicle, the server may use the geographic location of the vehicle as the center of the circle and obtain the preset range (if the preset range is A dealer who can serve the vehicle at a center of the vehicle's geographic location with a radius of 5 kilometers, such as the 4S shop of the vehicle, may end up with a dealer or multiple dealers.
根据车辆与经销商之间的距离和车速，预估车辆到达经销商的所需时间，筛选出待定经销商；具体地，服务器计算车辆从当前地理位置到每一个经销商之间的距离，且根据车速、路况等信息，预估车辆到达每个经销商分别需要多少时间。并筛选出所述时间达到预设条件的经销商为待定经销商，例如，所需时间小于30分钟，或所需时间小于平均所需时间等。According to the distance between the vehicle and the dealer and the speed of the vehicle, the time required for the vehicle to arrive at the dealer is estimated, and the undetermined dealer is selected; specifically, the server calculates the distance between the vehicle from the current geographic location to each dealer, and Based on information such as speed and road conditions, it is estimated how long it will take for each vehicle to arrive at each dealer. And screening out the dealer whose time reaches the preset condition is a pending dealer, for example, the required time is less than 30 minutes, or the required time is less than the average required time, and the like.
根据所需时间和待定经销商反馈的空闲可预约服务时间，筛选出推荐经销商。具体地，服务器从待定经销商***获取待定经销商的空闲可预约服务时间，并结合所需时间，筛选出推荐经销商。例如，到A经销商的时间为20分钟，但A经销商的空闲可预约服务时间为2天后，到B经销商的时间为40分钟，但B经销商的空闲可预约服务时间为1小时后，则通过加权比较，将B经销商作为推荐经销商。Filter out the recommended dealers based on the time required and the free available appointment time for the dealer's feedback. Specifically, the server obtains the idle available service time of the pending dealer from the pending dealer system, and selects the recommended dealer according to the required time. For example, the time to dealer A is 20 minutes, but the time for A dealer to reserve service is 2 days, the time to dealer B is 40 minutes, but the time for B dealer to reserve service is 1 hour. , through the weighted comparison, the B dealer as a recommended dealer.
当然，车主也可完全自定义该预约请求。Of course, the owner can also fully customize the appointment request.
S4、接收车辆发送的预约请求，所述预约请求包括预约时间和预约经销商；其中，在所述接收车辆发送的预约请求后，还包括：将所述预约请求发送至经销商终端，并接收所述经销商终端反馈的预约确认信息。当然，如果经销商不能在车主预约请求中的预约时间提供相应服务，亦可通过上传其建议的预约建议至服务器20，服务器在收到经销商的预约建议之后，将所述预约建议发送给车辆，以便车主确认，并在车主确认后，更新服务器中存储的预约时间。S4. Receiving a reservation request sent by the vehicle, where the reservation request includes a reservation time and a reservation dealer; wherein, after the receiving the reservation request sent by the vehicle, the method further includes: sending the reservation request to the dealer terminal, and receiving The reservation confirmation information fed back by the dealer terminal. Of course, if the dealer cannot provide the corresponding service at the appointment time in the owner reservation request, the server may also upload the suggested reservation proposal to the server 20, and the server sends the reservation proposal to the vehicle after receiving the reservation proposal of the dealer. In order for the owner to confirm and update the reservation time stored in the server after the owner confirms.
S5、根据所述预约时间、车辆当前的地理位置信息、预设预约条件，以及预估车辆到达预约经销商的时间，设定预约提醒时间，在当前时间到达所述预约提醒时间时，发送预约提醒至所述车辆。具体的，可设定早上5：00，将当天所有的预约调出来，查找对应车辆的地理位置信息和预约经销商；并计算对应车辆到达该预约经销商的预估时间，以判断是否应在本时段做提醒。例如某车辆预约周日9：00做保养，如果当日6：00时，计算发现车距离预约经销商有1小时车程，而预设预约条件为提前15分钟到达预约经销商，则在该时段不提醒车主出发，而到当日7：00时，计算发现车辆距离预约经销商有1小时车程，而预设预约条件为提前15分钟到达预约经销商，则设定预约提醒时间为7：45。车辆通过其通信模块接收到该预约提醒后，可通过与通信模块相连的显示器显示所述预约提醒，当然，也可通过与通信模块相连的语音设备播报该预约提醒。优选地，所述预约提醒中的内容包括经销商的地理位置信息，该方法还包括根据车辆GPS导航模块采集到的车辆当前的地理位置信息和预约提醒中包括的经销商的地理位置信息设置导航路径。以便让车主更加方便、快捷、准确的到达经销商。S5. Set an appointment reminding time according to the reservation time, the current geographical location information of the vehicle, a preset reservation condition, and an estimated time when the vehicle arrives at the reserved dealer, and send an appointment when the current time reaches the reservation reminding time. Remind to the vehicle. Specifically, it can be set at 5:00 in the morning to transfer all the appointments of the day, find the geographical location information of the corresponding vehicle and reserve the dealer; and calculate the estimated time of the corresponding vehicle to arrive at the reserved dealer to determine whether it should be Remind this time. For example, if a vehicle is scheduled to be repaired at 9:00 on Sunday, if it is calculated at 6:00 on the same day, it will take 1 hour to drive the reserved dealer, and the preset reservation condition is 15 minutes in advance to arrive at the reserved dealer. Remind the owner to start, and by 7:00 on the same day, it is calculated that the vehicle is 1 hour away from the reserved dealer, and the preset reservation condition is 15 minutes in advance to arrive at the reserved dealer, then the appointment reminder time is set to 7:45. After receiving the reservation reminder through the communication module, the vehicle may display the reservation reminder through a display connected to the communication module. Of course, the reservation reminder may also be broadcasted through a voice device connected to the communication module. Preferably, the content in the reservation reminder includes geographic location information of the dealer, and the method further includes setting navigation according to the current geographical location information of the vehicle collected by the vehicle GPS navigation module and the geographical location information of the dealer included in the reservation reminder. path. In order to make the owner more convenient, fast and accurate to reach the dealer.
值得一提的是：在车主送车辆至经销商养护后，经销商可通过经销商终端将该车辆养护状态信息和/或服务账单上传至服务器。服务器接收并存储该车辆养护状态信息和/或服务账单，以便车主通过终端30（参图1）查看该车辆养护状态信息和/或服务账单。其中，该终端可为个人电脑设备、手持移动终端等通信终端，并可通过无线网络或有线网络连接到服务器20。该经销商终端为经销商管理***（DMS），该车辆养护状态信息至少包括下述之一：养护历史、养护当前状态以及将要进行的养护项目。优选地，该经销商管理***通过经销商互联***（DCS）将车辆养护状态信息上传至所述服务器。It is worth mentioning that after the owner delivers the vehicle to the dealer for maintenance, the dealer can upload the vehicle maintenance status information and/or service bill to the server through the dealer terminal. The server receives and stores the vehicle maintenance status information and/or service bill for the vehicle owner to view the vehicle maintenance status information and/or service bill through terminal 30 (see FIG. 1). The terminal may be a communication terminal such as a personal computer device or a handheld mobile terminal, and may be connected to the server 20 through a wireless network or a wired network. The dealer terminal is a dealer management system (DMS), and the vehicle maintenance status information includes at least one of the following: a maintenance history, a maintenance current state, and a maintenance project to be performed. Preferably, the dealer management system uploads vehicle maintenance status information to the server via a Dealer Interconnect System (DCS).
如图3所示，在本发明第一实施方式中，所述车辆养护提醒装置为上述的服务器，其包括：As shown in FIG. 3, in the first embodiment of the present invention, the vehicle maintenance reminding device is the server described above, and includes:
接收模块100，用于接收车辆上传的车况信息；其中，所述车况信息包括车辆的行驶公里数，和/或车辆零件报错信息，和/或车辆部件的状态信息等。所述车辆可通过其通信模块与所述服务器20保持连接，实时地上传所述车辆的行驶公里数，和/或车辆零件报错信息，和/或车辆部件的状态信息；也可每间隔一预设时间后，再使该通信模块与服务器连接，并上传车辆的车况信息，所述服务器20在接收到车辆的车况信息后，存储该车况信息。The receiving module 100 is configured to receive vehicle condition information uploaded by the vehicle; wherein the vehicle condition information includes a number of kilometers traveled by the vehicle, and/or vehicle part error information, and/or status information of the vehicle component, and the like. The vehicle may be connected to the server 20 through its communication module, uploading the number of kilometers traveled by the vehicle, and/or vehicle part error information, and/or status information of the vehicle component in real time; After the time is set, the communication module is connected to the server, and the vehicle condition information of the vehicle is uploaded, and the server 20 stores the vehicle condition information after receiving the vehicle condition information of the vehicle.
分析模块200，用于判断所述车况信息是否满足预设的养护提醒条件，当车况信息满足预设的养护提醒条件时，则与经销商确认服务时间和/或服务种类。The analysis module 200 is configured to determine whether the vehicle condition information meets a preset maintenance reminding condition, and when the vehicle condition information meets the preset maintenance reminding condition, confirm the service time and/or the service type with the dealer.
养护提醒模块300，用于向所述车辆发送养护提醒通知，所述养护提醒通知包括推荐预约的时间、和/或推荐预约的服务种类、和/或推荐预约的经销商。The maintenance reminder module 300 is configured to send a maintenance reminder notification to the vehicle, the maintenance reminder notification including a time for recommending the appointment, and/or a service type for recommending the appointment, and/or a dealer recommending the appointment.
其中，该预设的养护提醒条件，可为车辆出厂时，生产厂家在服务器中设置的；也可为服务经销商在所述服务器中设置的；还可为车主在所述服务器中设置的。例如，生产厂家在服务器中可设置的养护提醒条件为：车辆每行驶5000公里，即需要进行保养，且需要提前500公里发出养护提醒通知，即，当服务器接收到车辆的行驶公里数达到4500公里时，即可判断需要进行养护提醒，并向所述车辆发送提醒通知。当然，也可直接将养护提醒条件设定为4500公里。若该车辆的行驶公里数未到达4500公里时，服务器可不发送养护提醒通知，只继续接收车辆上传的车辆的行驶公里数，直至行驶公里数达到4500公里。The preset maintenance reminding condition may be set by the manufacturer in the server when the vehicle leaves the factory; or may be set by the service dealer in the server; or may be set by the owner in the server. For example, the manufacturer can set the maintenance reminder condition in the server: the vehicle needs to be maintained every 5,000 kilometers, and the maintenance reminder is required to be sent 500 kilometers ahead of time, that is, when the server receives the vehicle, the number of kilometers traveled reaches 4500 kilometers. At that time, it can be judged that a maintenance reminder needs to be performed, and a reminder notification is sent to the vehicle. Of course, the maintenance reminder condition can also be set directly to 4500 km. If the number of kilometers traveled by the vehicle does not reach 4,500 kilometers, the server may not send a maintenance reminder notification, and only continue to receive the number of kilometers traveled by the vehicle until the number of kilometers travel reaches 4,500 kilometers.
优选地，该养护提醒通知中包括预约建议，以提醒车主预约经销商进行服务，避免车主直接到经销商后，由于经销商事先并不知道车主会来进行车辆养护，没有做好相应的服务准备，可能导致未有空闲的工作人员或养护机器服务车主，需要车主等待，浪费车主时间。另外，如果车辆需要更换部件，而经销商需要时间调取该部件时，车主只能与经销商预约新的时间再来，或者将车辆停放在经销商，直至经销商通知后，再到经销商取车，不仅浪费了车主的时间，且增加了车主对车辆养护的成本。Preferably, the maintenance reminding notice includes an appointment suggestion to remind the owner to reserve the dealer for the service, and the owner does not know that the owner will come to the vehicle for maintenance, and the corresponding service preparation is not prepared. It may result in no idle staff or maintenance machine service owners, requiring the owner to wait and wasting the owner time. In addition, if the vehicle needs to be replaced, and the dealer needs time to pick up the part, the owner can only make a new appointment with the dealer, or park the vehicle at the dealer until the dealer informs, then go to the dealer. The car not only wastes the owner's time, but also increases the cost of the vehicle owner's maintenance.
值得一提的是，所述预约建议可包括推荐预约的时间给车主，该推荐预约的时间为满足车主预设时间条件的时间，例如，车主预设条件是，周末、早上。那该推荐预约的时间可能为周六早上10点。这样，当车主收到该预约建议后，只需要简单地确认该预约建议，即可发送出预约请求。而无需花大量时间设置该预约请求。It is worth mentioning that the reservation suggestion may include the time for recommending the appointment to the owner, and the time of the recommended appointment is the time to meet the preset time condition of the owner. For example, the preset condition of the owner is weekend, morning. The recommended time for the appointment may be 10 am on Saturday. In this way, when the owner receives the reservation proposal, he or she simply needs to confirm the appointment proposal and can send a reservation request. There is no need to spend a lot of time setting up the appointment request.
该预约建议还可推荐预约的服务种类和细节，如养护的项目、部件维修等，特别是部件维修，该预约建议中还可包括需要维修或更换的部件名称。车辆部件的报错信息可通过车辆上各个部件的传感器获得，并上传至服务器。当然，车主也可以在获得车辆部件的状态信息后，通过远程诊断，判断车辆是否需要维修或更换部件，若是，则满足预设的养护提醒条件。所述车辆部件的状态信息也可通过车辆上各个部件的传感器获得，并上传至服务器。The appointment proposal may also recommend the type and details of the service to be reserved, such as maintenance items, component repairs, etc., particularly component repairs, which may include the name of the part that needs to be repaired or replaced. The error information of the vehicle components can be obtained by the sensors of the various components on the vehicle and uploaded to the server. Of course, the vehicle owner can also determine whether the vehicle needs to be repaired or replaced with a remote diagnosis after obtaining the status information of the vehicle component, and if so, the preset maintenance reminding condition is met. The status information of the vehicle components can also be obtained by sensors of various components on the vehicle and uploaded to the server.
该预约建议还可包括推荐预约的经销商，该推荐可提供两个经销商供车主选择，其一是车辆初始设置的经销商或车主自定义的经销商，例如，车辆初始设置一般就是车主购车的经销商，而车主自定义的经销商则是根据车主需求自定义的经销商，例如车主当前的居住地，车主认可的性价比等。其二是根据车辆的地理位置信息筛选的推荐经销商。当然，在其他实施方式中，该推荐也可只推荐一个经销商，例如只推荐车主自定义的经销商。The appointment suggestion may also include a dealer who recommends the reservation, the recommendation may provide two dealers for the owner to select, one of which is the dealer or the owner-defined dealer of the initial setting of the vehicle, for example, the initial setting of the vehicle is generally the owner of the vehicle. The dealer, and the dealer's custom dealer is a dealer that is customized according to the owner's needs, such as the current residence of the owner, the price/performance recognized by the owner. The second is a recommended dealer screened based on the geographical location of the vehicle. Of course, in other embodiments, the recommendation may also recommend only one dealer, for example, only a dealer-defined dealer.
其中，养护提醒模块300还可用于：The maintenance reminder module 300 can also be used to:
接收车辆当前的地理位置信息；具体地，通过车辆上的GPS导航模块获取车辆的地理位置信息，并将该地理位置信息传送至服务器。Receiving current geographic location information of the vehicle; specifically, acquiring geographic location information of the vehicle through a GPS navigation module on the vehicle, and transmitting the geographic location information to the server.
根据所述地址位置信息，获取预设范围内对应的经销商；具体地，服务器在得到车辆的地理位置信息后，可以车辆的地理位置作为圆心，并获取预设范围内（如预设范围为以车辆地理位置为圆心，半径为5公里）可服务该车辆的经销商，例如该车辆的4S店，其最终获得的结果可能是一个经销商或多个经销商。Obtaining, according to the address location information, a corresponding dealer in a preset range; specifically, after obtaining the geographic location information of the vehicle, the server may use the geographic location of the vehicle as a center and obtain a preset range (eg, the preset range is A dealer who can serve the vehicle at a center of the vehicle's geographic location with a radius of 5 kilometers, such as the 4S shop of the vehicle, may end up with a dealer or multiple dealers.
根据车辆与经销商之间的距离和车速，预估车辆到达经销商的所需时间，将所需时间最少的可预约经销商作为推荐经销商。具体地，服务器计算车辆从当前地理位置到每一个经销商之间的距离，且根据车速、路况等信息，预估车辆到达每个经销商分别需要多少时间。并将所需时间最少的可预约经销商作为推荐经销商。According to the distance between the vehicle and the dealer and the speed of the vehicle, the time required for the vehicle to arrive at the dealer is estimated, and the reserve dealer with the least time required is used as the recommended dealer. Specifically, the server calculates the distance between the vehicle from the current geographic location to each of the dealers, and based on information such as the speed of the vehicle, the road condition, etc., predicts how much time the vehicle needs to reach each dealer. A reservable dealer with the least amount of time required is the recommended dealer.
养护提醒模块300还可用于：The maintenance reminder module 300 can also be used to:
接收车辆当前的地理位置信息；具体地，通过车辆上的GPS导航模块获取车辆的地理位置信息，并将该地理位置信息传送至服务器。Receiving current geographic location information of the vehicle; specifically, acquiring geographic location information of the vehicle through a GPS navigation module on the vehicle, and transmitting the geographic location information to the server.
根据所述地址位置信息，获取预设范围内对应的经销商；具体地，服务器在得到车辆的地理位置信息后，可以车辆的地理位置作为圆心，并获取预设范围内（如预设范围为以车辆地理位置为圆心，半径为5公里）可服务该车辆的经销商，例如该车辆的4S店，其最终获得的结果可能是一个经销商或多个经销商。Obtaining, according to the address location information, a corresponding dealer in a preset range; specifically, after obtaining the geographic location information of the vehicle, the server may use the geographic location of the vehicle as a center and obtain a preset range (eg, the preset range is A dealer who can serve the vehicle at a center of the vehicle's geographic location with a radius of 5 kilometers, such as the 4S shop of the vehicle, may end up with a dealer or multiple dealers.
根据车辆与经销商之间的距离和车速，预估车辆到达经销商的所需时间，筛选出待定经销商；具体地，服务器计算车辆从当前地理位置到每一个经销商之间的距离，且根据车速、路况等信息，预估车辆到达每个经销商分别需要多少时间。并筛选出所述时间达到预设条件的经销商为待定经销商，例如，所需时间小于30分钟，或所需时间小于平均所需时间等。According to the distance between the vehicle and the dealer and the speed of the vehicle, the time required for the vehicle to arrive at the dealer is estimated, and the undetermined dealer is selected; specifically, the server calculates the distance between the vehicle from the current geographic location to each dealer, and Based on information such as speed and road conditions, it is estimated how long it will take for each vehicle to arrive at each dealer. And screening out the dealer whose time reaches the preset condition is a pending dealer, for example, the required time is less than 30 minutes, or the required time is less than the average required time, and the like.
根据所需时间和待定经销商反馈的空闲可预约服务时间，筛选出推荐经销商。具体地，服务器从待定经销商***获取待定经销商的空闲可预约服务时间，并结合所需时间，筛选出推荐经销商。例如，到A经销商的时间为20分钟，但A经销商的空闲可预约服务时间为2天后，到B经销商的时间为40分钟，但B经销商的空闲可预约服务时间为1小时后，则通过加权比较，将B经销商作为推荐经销商。Filter out the recommended dealers based on the time required and the free available appointment time for the dealer's feedback. Specifically, the server obtains the idle available service time of the pending dealer from the pending dealer system, and selects the recommended dealer according to the required time. For example, the time to dealer A is 20 minutes, but the time for A dealer to reserve service is 2 days, the time to dealer B is 40 minutes, but the time for B dealer to reserve service is 1 hour. , through the weighted comparison, the B dealer as a recommended dealer.
当然，车主也可完全自定义该预约请求。Of course, the owner can also fully customize the appointment request.
预约模块400，用于接收车辆发送的预约请求，所述预约请求包括预约时间和预约经销商；其中，在所述接收车辆发送的预约请求后，还包括：将所述预约请求发送至经销商终端，并接收所述经销商终端反馈的预约确认信息。当然，如果经销商不能在车主预约请求中的预约时间提供相应服务，亦可通过上传其建议的预约建议至服务器20，服务器在收到经销商的预约建议之后，将所述预约建议发送给车辆，以便车主确认，并在车主确认后，更新服务器中存储的预约时间。The reservation module 400 is configured to receive a reservation request sent by the vehicle, where the reservation request includes a reservation time and a reservation dealer; wherein, after the receiving the reservation request sent by the vehicle, the method further includes: sending the reservation request to the dealer And receiving the reservation confirmation information fed back by the dealer terminal. Of course, if the dealer cannot provide the corresponding service at the appointment time in the owner reservation request, the server may also upload the suggested reservation proposal to the server 20, and the server sends the reservation proposal to the vehicle after receiving the reservation proposal of the dealer. In order for the owner to confirm and update the reservation time stored in the server after the owner confirms.
预约提醒模块500，用于根据所述预约时间、车辆当前的地理位置信息、预设预约条件，以及预估车辆到达预约经销商的时间，设定预约提醒时间，在当前时间到达所述预约提醒时间时，发送预约提醒至所述车辆。具体的，可设定早上5：00，将当天所有的预约调出来，查找对应车辆的地理位置信息和预约经销商；并计算对应车辆到达该预约经销商的预估时间，以判断是否应在本时段做提醒。例如某车辆预约周日9：00做保养，如果当日6：00时，计算发现车距离预约经销商有1小时车程，而预设预约条件为提前15分钟到达预约经销商，则在时段不提醒车主出发，而到当日7：00时，计算发现车辆距离预约经销商有1小时车程，而预设预约条件为提前15分钟到达预约经销商，则设定预约提醒时间为7：45。车辆通过其通信模块接收到该预约提醒后，可通过与通信模块相连的显示器显示所述预约提醒，当然，也可通过与通信模块相连的语音设备播报该预约提醒。优选地，所述预约提醒中的内容包括经销商的地理位置信息，该方法还包括根据车辆GPS导航模块采集到的车辆当前的地理位置信息和预约提醒中包括的经销商的地理位置信息设置导航路径。以便让车主更加方便、快捷、准确的到达经销商。The reservation reminding module 500 is configured to set an appointment reminding time according to the reservation time, the current geographic location information of the vehicle, the preset reservation condition, and the estimated time when the vehicle arrives at the reserved dealer, and arrive at the reservation reminder at the current time. At the time of the time, an appointment reminder is sent to the vehicle. Specifically, it can be set at 5:00 in the morning to transfer all the appointments of the day, find the geographical location information of the corresponding vehicle and reserve the dealer; and calculate the estimated time of the corresponding vehicle to arrive at the reserved dealer to determine whether it should be Remind this time. For example, if a vehicle is scheduled to be repaired at 9:00 on Sunday, if it is calculated at 6:00 on the same day, it is calculated that the car is 1 hour away from the scheduled dealer, and the preset reservation condition is 15 minutes in advance to arrive at the reserved dealer, then the time is not reminded. The owner departs, and by 7:00 on the same day, it is calculated that the vehicle is one hour away from the reserved dealer, and the preset reservation condition is 15 minutes in advance to arrive at the reserved dealer, then the appointment reminding time is set to 7:45. After receiving the reservation reminder through the communication module, the vehicle may display the reservation reminder through a display connected to the communication module. Of course, the reservation reminder may also be broadcasted through a voice device connected to the communication module. Preferably, the content in the reservation reminder includes geographic location information of the dealer, and the method further includes setting navigation according to the current geographical location information of the vehicle collected by the vehicle GPS navigation module and the geographical location information of the dealer included in the reservation reminder. path. In order to make the owner more convenient, fast and accurate to reach the dealer.
值得一提的是：所述车辆养护提醒装置还包括信息模块600，所述信息模块用于在车主送车辆至经销商养护后，经销商可通过经销商终端将该车辆养护状态信息和/或服务账单上传至服务器。服务器接收并存储该车辆养护状态信息和/或服务账单，以便车主通过终端30（参图1）查看该车辆养护状态信息和/或服务账单。其中，该终端可为个人电脑设备、手持移动终端等通信终端等，并可通过无线网络或有线网络连接到服务器20。该经销商终端为经销商管理***（DMS），该车辆养护状态信息至少包括下述之一：养护历史、养护当前状态，以及将要进行的养护项目。优选地，该经销商管理***通过经销商互联***（DCS）将车辆养护状态信息上传至所述服务器。It is worth mentioning that the vehicle maintenance reminding device further includes an information module 600, and the information module is used for the vehicle maintenance state information and/or the dealer terminal through the dealer terminal after the vehicle owner sends the vehicle to the dealer for maintenance. The service bill is uploaded to the server. The server receives and stores the vehicle maintenance status information and/or service bill for the vehicle owner to view the vehicle maintenance status information and/or service bill through terminal 30 (see FIG. 1). The terminal may be a communication terminal such as a personal computer device or a handheld mobile terminal, and may be connected to the server 20 through a wireless network or a wired network. The dealer terminal is a dealer management system (DMS), and the vehicle maintenance status information includes at least one of the following: a maintenance history, a maintenance current state, and a maintenance project to be performed. Preferably, the dealer management system uploads vehicle maintenance status information to the server via a Dealer Interconnect System (DCS).
综上所述，本发明可通过车辆的车况信息，判断是否需要提醒车辆至经销商进行养护，不仅有效地避免了车主忘记养护车辆，且提醒的准确度和时效性较好。In summary, the present invention can determine whether it is necessary to remind the vehicle to the dealer to carry out maintenance by using the vehicle condition information of the vehicle, which not only effectively avoids the owner forgetting to maintain the vehicle, but also has the accuracy and timeliness of the reminder.
为了描述的方便，描述以上装置时以功能分为各种模块分别描述。当然，在实施本申请时可以把各模块的功能在同一个或多个软件和/或硬件中实现。For the convenience of description, the above devices are described as being separately divided into various modules by function. Of course, the functions of each module can be implemented in the same software or software and/or hardware when implementing the present application.
通过以上的实施方式的描述可知，本领域的技术人员可以清楚地了解到本申请可借助软件加必需的通用硬件平台的方式来实现。基于这样的理解，本申请的技术方案本质上或者说对现有技术做出贡献的部分可以以软件产品的形式体现出来，该计算机软件产品可以保存在保存介质中，如ROM/RAM、磁碟、光盘等，包括若干指令用以使得一台计算机设备（可以是个人计算机，信息推送服务器，或者网络设备等）执行本申请各个实施方式或者实施方式的某些部分所述的方法。It will be apparent to those skilled in the art from the above description of the embodiments that the present application can be implemented by means of software plus a necessary general hardware platform. Based on such understanding, the technical solution of the present application may be embodied in the form of a software product in essence or in the form of a software product, which may be stored in a storage medium such as a ROM/RAM or a disk. , an optical disc, etc., including instructions for causing a computer device (which may be a personal computer, an information push server, or a network device, etc.) to perform the methods described in various embodiments of the present application or portions of the embodiments.
以上所描述的装置实施方式仅仅是示意性的，其中所述作为分离部件说明的模块可以是或者也可以不是物理上分开的，作为模块显示的部件可以是或者也可以不是物理模块，即可以位于一个地方，或者也可以分布到多个网络模块上。可以根据实际的需要选择其中的部分或者全部模块来实现本实施方式方案的目的。本领域普通技术人员在不付出创造性劳动的情况下，即可以理解并实施。The device embodiments described above are merely illustrative, wherein the modules described as separate components may or may not be physically separate, and the components displayed as modules may or may not be physical modules, ie may be located A place, or it can be distributed to multiple network modules. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment. Those of ordinary skill in the art can understand and implement without any creative effort.
本申请可用于众多通用或专用的计算***环境或配置中。例如：个人计算机、信息推送服务器计算机、手持设备或便携式设备、平板型设备、多处理器***、基于微处理器的***、置顶盒、可编程的消费电子设备、网络PC、小型计算机、大型计算机、包括以上任何***或设备的分布式计算环境等等。This application can be used in a variety of general purpose or special purpose computing system environments or configurations. For example: personal computers, information push server computers, handheld or portable devices, tablet devices, multiprocessor systems, microprocessor based systems, set-top boxes, programmable consumer electronics devices, network PCs, small computers, mainframe computers , a distributed computing environment including any of the above systems or devices, and the like.
本申请可以在由计算机执行的计算机可执行指令的一般上下文中描述，例如程序模块。一般地，程序模块包括执行特定任务或实现特定抽象数据类型的例程、程序、对象、组件、数据结构等等。也可以在分布式计算环境中实践本申请，在这些分布式计算环境中，由通过通信网络而被连接的远程处理设备来执行任务。在分布式计算环境中，程序模块可以位于包括保存设备在内的本地和远程计算机保存介质中。The application can be described in the general context of computer-executable instructions executed by a computer, such as a program module. Generally, program modules include routines, programs, objects, components, data structures, and the like that perform particular tasks or implement particular abstract data types. The present application can also be practiced in distributed computing environments where tasks are performed by remote processing devices that are connected through a communication network. In a distributed computing environment, program modules may be located in local and remote computer storage media including storage devices.
应当理解，虽然本说明书按照实施方式加以描述，但并非每个实施方式仅包含一个独立的技术方案，说明书的这种叙述方式仅仅是为清楚起见，本领域技术人员应当将说明书作为一个整体，各实施方式中的技术方案也可以经适当组合，形成本领域技术人员可以理解的其他实施方式。It should be understood that, although the description is described in terms of embodiments, the embodiments are not intended to be construed as a single. The technical solutions in the embodiments may also be combined as appropriate to form other embodiments that can be understood by those skilled in the art.
上文所列出的一系列的详细说明仅仅是针对本发明的可行性实施方式的具体说明，它们并非用以限制本发明的保护范围，凡未脱离本发明技艺精神所作的等效实施方式或变更均应包含在本发明的保护范围之内。The series of detailed descriptions set forth above are merely illustrative of the possible embodiments of the present invention, and are not intended to limit the scope of the present invention. Changes are intended to be included within the scope of the invention.

Claims (24)

  1. 一种车辆养护提醒方法，其特征在于，所述车辆养护提醒方法包括以下步骤：A vehicle maintenance reminding method, characterized in that the vehicle maintenance reminding method comprises the following steps:
    S1、接收车辆上传的车况信息；S1, receiving vehicle condition information uploaded by the vehicle;
    S2、判断所述车况信息是否满足预设的养护提醒条件，当车况信息满足养护提醒条件时，则与经销商确认服务时间和/或服务种类；S2: determining whether the vehicle condition information meets a preset maintenance reminding condition, and when the vehicle condition information meets the maintenance reminding condition, confirming the service time and/or the service type with the dealer;
    S3、向所述车辆发送养护提醒通知，所述养护提醒通知包括推荐预约的时间、和/或推荐预约的服务种类、和/或推荐预约的经销商。 S3. Send a maintenance reminder notification to the vehicle, the maintenance reminder notification including a time for recommending the appointment, and/or a service type for recommending the appointment, and/or a dealer recommending the appointment.
  2. 根据权利要求1所述的车辆养护提醒方法，其特征在于，所述推荐预约的时间为满足车主的预设时间条件。The vehicle maintenance reminding method according to claim 1, wherein the recommended reservation time is a preset time condition that satisfies a vehicle owner.
  3. 根据权利要求1所述的车辆养护提醒方法，其特征在于，所述推荐预约的服务种类包括需要养护的项目或维修的项目或更换的部件名称。 The vehicle maintenance reminding method according to claim 1, wherein the service type of the recommended reservation includes an item to be cured or a repaired item or a replaced part name.
  4. 根据权利要求1所述的车辆养护提醒方法，其特征在于，所述推荐预约的经销商包括车辆初始设置的经销商或车主自定义的经销商，和/或根据车辆的地理位置信息筛选出的推荐经销商。The vehicle maintenance reminding method according to claim 1, wherein the dealer who recommends the reservation includes a dealer or a vehicle owner-defined dealer initially set by the vehicle, and/or filtered according to the geographical location information of the vehicle. Recommended dealer.
  5. 根据权利要求4所述的车辆养护提醒方法，其特征在于，所述“根据车辆的地理位置信息筛选出的推荐经销商”的筛选方法包括：The vehicle maintenance reminding method according to claim 4, wherein the screening method of the “recommended dealer according to the geographical location information of the vehicle” includes:
    获取车辆当前的地理位置信息；Obtain the current geographic location information of the vehicle;
    根据所述地理位置信息，获取预设范围内对应的经销商；Obtaining a corresponding dealer within the preset range according to the geographical location information;
    根据车辆与经销商之间的距离和车速，预估车辆到达经销商的所需时间，将所需时间最少的可预约经销商作为推荐经销商。According to the distance between the vehicle and the dealer and the speed of the vehicle, the time required for the vehicle to arrive at the dealer is estimated, and the reserve dealer with the least time required is used as the recommended dealer.
  6. 根据权利要求4所述的车辆养护提醒方法，其特征在于，所述“根据车辆的地理位置信息筛选出的推荐经销商”的筛选方法包括： The vehicle maintenance reminding method according to claim 4, wherein the screening method of the “recommended dealer according to the geographical location information of the vehicle” includes:
    获取车辆当前的地理位置信息；Obtain the current geographic location information of the vehicle;
    根据所述地理位置信息，获取预设范围内对应的经销商；Obtaining a corresponding dealer within the preset range according to the geographical location information;
    根据车辆与经销商之间的距离和车速，预估车辆到达经销商的所需时间，筛选出待定经销商；According to the distance between the vehicle and the dealer and the speed of the vehicle, estimate the time required for the vehicle to arrive at the dealer, and screen out the undetermined dealer;
    根据车辆到达经销商的所需时间和待定经销商反馈的空闲可预约服务时间，筛选出推荐经销商。The recommended dealers are selected based on the time required for the vehicle to arrive at the dealership and the free available appointment time for the dealer's feedback.
  7. 根据权利要求1所述的车辆养护提醒方法，其特征在于，在所述S3步骤后，还包括：The vehicle maintenance reminding method according to claim 1, further comprising: after the step S3, further comprising:
    S4、接收车辆发送的预约请求，所述预约请求包括预约时间和预约经销商；S4. Receive a reservation request sent by the vehicle, where the reservation request includes a reservation time and a reserved dealer;
    S5、根据所述预约时间、车辆当前的地理位置信息、预设预约条件，以及预估车辆到达预约经销商的时间，设定预约提醒时间，在当前时间到达所述预约提醒时间时，发送预约提醒至车辆。S5. Set an appointment reminding time according to the reservation time, the current geographical location information of the vehicle, a preset reservation condition, and an estimated time when the vehicle arrives at the reserved dealer, and send an appointment when the current time reaches the reservation reminding time. Remind to the vehicle.
  8. 根据权利要求7所述的车辆养护提醒方法，其特征在于，所述预约提醒包括经销商的地理位置信息，所述方法还包括：The vehicle maintenance reminding method according to claim 7, wherein the reservation reminder includes geographical location information of the dealer, and the method further includes:
    根据车辆当前的地理位置信息和所述经销商的地理位置信息，设置导航路径。The navigation path is set according to the current geographical location information of the vehicle and the geographical location information of the dealer.
  9. 根据权利要求1所述的车辆养护提醒方法，其特征在于，所述方法还包括：The vehicle maintenance reminding method according to claim 1, wherein the method further comprises:
    接收并存储经销商终端上传的车辆养护状态信息，所述车辆养护状态信息至少包括下述之一：养护历史、养护当前状态、以及将要进行的养护项目。The vehicle maintenance status information uploaded by the dealer terminal is received and stored, and the vehicle maintenance status information includes at least one of the following: a maintenance history, a maintenance current status, and a maintenance item to be performed.
  10. 根据权利要求1至9中任意一项所述的车辆养护提醒方法，其特征在于，所述车况信息包括：行驶公里数，和/或车辆部件报错信息。The vehicle maintenance reminding method according to any one of claims 1 to 9, characterized in that the vehicle condition information comprises: a number of kilometers traveled, and/or vehicle component error information.
  11. 根据权利要求1至9中任意一项所述的车辆养护提醒方法，其特征在于，所述车况信息包括车辆部件的状态信息。The vehicle maintenance reminding method according to any one of claims 1 to 9, wherein the vehicle condition information includes status information of a vehicle component.
  12. 根据权利要求11所述的车辆养护提醒方法，其特征在于，所述方法还包括根据所述车辆部件的状态信息诊断车辆是否需要维修或更换部件，若是，则满足预设的养护提醒条件。The vehicle maintenance reminding method according to claim 11, wherein the method further comprises diagnosing whether the vehicle needs to be repaired or replaced according to the state information of the vehicle component, and if so, satisfying a preset maintenance reminding condition.
  13. 一种车辆养护提醒装置，其特征在于，所述车辆养护提醒装置包括：A vehicle maintenance reminding device, wherein the vehicle maintenance reminding device comprises:
    接收模块，用于接收车辆上传的车况信息；a receiving module, configured to receive vehicle condition information uploaded by the vehicle;
    分析模块，用于判断所述车况信息是否满足预设的养护提醒条件，当车况信息满足预设的养护提醒条件时，则与经销商确认服务时间和/或服务种类；The analysis module is configured to determine whether the vehicle condition information meets a preset maintenance reminding condition, and when the vehicle condition information meets the preset maintenance reminding condition, confirm the service time and/or the service type with the dealer;
    养护提醒模块，用于向所述车辆发送养护提醒通知，所述养护提醒通知包括推荐预约的时间、和/或推荐预约的服务种类、和/或推荐预约的经销商。A maintenance reminder module is configured to send a maintenance reminder notification to the vehicle, the maintenance reminder notification including a time for recommending the appointment, and/or a service type for recommending the appointment, and/or a dealer recommending the appointment.
  14. 根据权利要求13所述的车辆养护提醒装置，其特征在于，所述推荐预约的时间为满足车主的预设时间条件。The vehicle maintenance reminding device according to claim 13, wherein the recommended appointment time is a preset time condition that satisfies the owner of the vehicle.
  15. 根据权利要求13所述的车辆养护提醒装置，其特征在于，所述推荐预约的服务种类包括需要养护的项目或维修的项目或更换的部件名称。The vehicle maintenance reminding device according to claim 13, wherein the service type of the recommended reservation includes an item to be cured or a repaired item or a replaced part name.
  16. 根据权利要求13所述的车辆养护提醒装置，其特征在于，所述推荐预约的经销商包括车辆初始设置的经销商或车主自定义的经销商，和/或根据车辆的地理位置信息筛选出的推荐经销商。The vehicle maintenance reminding device according to claim 13, wherein the dealer who recommends the reservation includes a dealer or a vehicle owner-defined dealer initially set by the vehicle, and/or is filtered according to the geographical location information of the vehicle. Recommended dealer.
  17. 根据权利要求16所述的车辆养护提醒装置，其特征在于，所述养护提醒模块还用于：The vehicle maintenance reminding device according to claim 16, wherein the maintenance reminding module is further configured to:
    获取车辆当前的地理位置信息；Obtain the current geographic location information of the vehicle;
    根据所述地理位置信息，获取预设范围内对应的经销商；Obtaining a corresponding dealer within the preset range according to the geographical location information;
    根据车辆与经销商之间的距离和车速，预估车辆到达经销商的所需时间，将所需时间最少的可预约经销商作为推荐经销商。According to the distance between the vehicle and the dealer and the speed of the vehicle, the time required for the vehicle to arrive at the dealer is estimated, and the reserve dealer with the least time required is used as the recommended dealer.
  18. 根据权利要求16所述的车辆养护提醒装置，其特征在于，所述养护提醒模块还用于：The vehicle maintenance reminding device according to claim 16, wherein the maintenance reminding module is further configured to:
    接收车辆当前的地理位置信息；Receiving current geographic location information of the vehicle;
    根据所述地理位置信息，获取预设范围内对应的经销商；Obtaining a corresponding dealer within the preset range according to the geographical location information;
    根据车辆与经销商之间的距离和车速，预估车辆到达经销商的所需时间，筛选出待定经销商；According to the distance between the vehicle and the dealer and the speed of the vehicle, estimate the time required for the vehicle to arrive at the dealer, and screen out the undetermined dealer;
    根据车辆到达经销商的所需时间和待定经销商反馈的空闲可预约服务时间，筛选出推荐经销商。The recommended dealers are selected based on the time required for the vehicle to arrive at the dealership and the free available appointment time for the dealer's feedback.
  19. 根据权利要求13所述的车辆养护提醒装置，其特征在于，所述车辆养护提醒装置还包括：The vehicle maintenance reminding device according to claim 13, wherein the vehicle maintenance reminding device further comprises:
    预约模块，用于接收车辆发送的预约请求，所述预约请求包括预约时间和预约经销商；a reservation module, configured to receive a reservation request sent by the vehicle, where the reservation request includes a reservation time and an appointment dealer;
    预约提醒模块，用于根据所述预约时间、车辆当前的地理位置信息、预设预约条件、以及预估车辆到达预约经销商的时间，设定预约提醒时间，在当前时间到达所述预约提醒时间时，发送预约提醒车辆。The reservation reminding module is configured to set the reservation reminding time according to the reservation time, the current geographical location information of the vehicle, the preset reservation condition, and the estimated time when the vehicle arrives at the reserved dealer, and arrive at the reservation reminding time at the current time. When the appointment is sent, the vehicle is reminded.
  20. 根据权利要求19所述的车辆养护提醒装置，其特征在于，所述预约提醒包括经销商的地理位置信息。The vehicle maintenance reminding device according to claim 19, wherein the appointment reminder includes geographical location information of the dealer.
  21. 根据权利要求13所述的车辆养护提醒装置，其特征在于，所述车辆养护提醒装置还包括：The vehicle maintenance reminding device according to claim 13, wherein the vehicle maintenance reminding device further comprises:
    信息模块，用于接收并存储经销商终端上传的车辆养护状态信息，所述车辆养护状态信息至少包括下述之一：养护历史、养护当前状态，以及将要进行的养护项目。The information module is configured to receive and store vehicle maintenance status information uploaded by the dealer terminal, where the vehicle maintenance status information includes at least one of the following: a maintenance history, a maintenance current status, and a maintenance item to be performed.
  22. 根据权利要求13至21中任意一项所述的车辆养护提醒装置，其特征在于，所述车况信息包括：行驶公里数，和/或车辆部件报错信息。The vehicle maintenance reminding device according to any one of claims 13 to 21, wherein the vehicle condition information comprises: a number of kilometers traveled, and/or vehicle component error information.
  23. 根据权利要求13至21中任意一项所述的车辆养护提醒装置，其特征在于，所述车况信息包括车辆部件的状态信息。The vehicle maintenance reminding device according to any one of claims 13 to 21, wherein the vehicle condition information includes status information of a vehicle component.
  24. 根据权利要求23所述的车辆养护提醒装置，其特征在于，所述养护提醒模块还用于：The vehicle maintenance reminding device according to claim 23, wherein the maintenance reminding module is further configured to:
    根据所述车辆部件的状态信息诊断车辆是否需要维修或更换部件，若是，则满足预设的养护提醒条件。A diagnosis is made as to whether the vehicle needs to be repaired or replaced according to the state information of the vehicle component, and if so, the preset maintenance reminding condition is satisfied.
    需要养护的项目或维修的项目或更换的部件名称接收车辆当前的地理位置信息车速车速预估车辆到达预约经销商的时间。The item to be cured or the item to be repaired or the name of the replaced part receives the current geographical location of the vehicle. The speed of the vehicle is estimated at the time when the vehicle arrives at the reserved dealer.
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CN105922952A (en) * 2016-05-31 2016-09-07 惠州华阳通用电子有限公司 Vehicle maintenance reminding method and device
GB2570271A (en) * 2017-09-06 2019-07-24 Ali Zafari Rajab Vehicle oil service reminder
US11868909B2 (en) 2020-01-30 2024-01-09 Ford Global Technologies, Llc Enhanced vehicle maintenance
GB2611820A (en) * 2021-10-18 2023-04-19 Trailar Ltd A trailer compliance management system and on-trailer indicator

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