WO2014038775A1 - Tax refund system, method for providing tax refund process, and customer device for affiliated store - Google Patents

Tax refund system, method for providing tax refund process, and customer device for affiliated store Download PDF

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Publication number
WO2014038775A1
WO2014038775A1 PCT/KR2013/004401 KR2013004401W WO2014038775A1 WO 2014038775 A1 WO2014038775 A1 WO 2014038775A1 KR 2013004401 W KR2013004401 W KR 2013004401W WO 2014038775 A1 WO2014038775 A1 WO 2014038775A1
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WO
WIPO (PCT)
Prior art keywords
refund
client device
unit
tax
duty
Prior art date
Application number
PCT/KR2013/004401
Other languages
French (fr)
Korean (ko)
Inventor
김용운
이유행
김성한
황상준
박상윤
차태훈
장근태
홍영진
Original Assignee
주식회사 케이티스
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Publication of WO2014038775A1 publication Critical patent/WO2014038775A1/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/04—Billing or invoicing
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/12—Accounting
    • G06Q40/123—Tax preparation or submission
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/26—Government or public services
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06V—IMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
    • G06V30/00—Character recognition; Recognising digital ink; Document-oriented image-based pattern recognition
    • G06V30/10—Character recognition
    • G06V30/22—Character recognition characterised by the type of writing
    • G06V30/224—Character recognition characterised by the type of writing of printed characters having additional code marks or containing code marks

Definitions

  • the present invention relates to a tax refund system, a method for providing tax refund processing, and a merchant client device.
  • Tax Refund service is a value-added tax (VAT), which is a domestic tax imposed on goods when foreign tourists purchase more than 30,000 won from Korea's designated Tax Free Shop and leave the country.
  • VAT value-added tax
  • ICT Individual Consumption Tax
  • Tax Refund Service was introduced in the country with the aim of enhancing the national image by increasing the purchase of goods for foreign tourists and promoting tourism in preparation for important international events such as the 86 Asian Games in 1986 and the 88 Olympic Games in 1988.
  • tax refund service has been provided as a paper-based service.
  • the duty-free shops issue a total of four issued slips, that is, for the storage of buyers, for the storage of duty-free shops, for customs submission, and for the submission of refund agencies.
  • the tourist must then keep these three slips and submit them to the airport customs and reimbursement agency upon departure.
  • the technical problem to be achieved by the present invention is to provide a tax refund system, a tax refund processing providing method and a merchant client device for providing a tax refund service for foreigners in an automatic computerized process.
  • the tax refund system is a system for refunding taxes to foreign tourists, the database for matching and storing the customer number issued to the registered foreign tourists and the purchase history of the foreign tourists server; And a refund management server for issuing and storing a refund slip for tax refund, a purchase process inquiry, export approval, and refund processing based on the customer number.
  • the refund operation server the purchase history management unit for matching the customer number received from the merchant client device installed in the duty-free shop and the purchase history utilized as the refund slip received from the merchant client device to include in the database to include a purchase history management unit; Can be.
  • the purchase history manager may receive the customer number and the purchase history through a dedicated application installed in the affiliated client device.
  • the application installed in the merchant client device may include a smartphone application that can be downloaded and installed on a smartphone or tablet PC.
  • the refund operation server may further include an export confirmation unit that obtains a purchase history matched with a customer number received from a customs client device installed at the airport customs office from the database server, delivers the purchase details to the customs client device, and receives an export approval result. It may include.
  • the refund operation server when the export approval is received from the customs client device, the foreign tourist processes the tax refund according to the purchase history, and requests the merchant client device for the refund request paid to the foreign tourist It may further include a refund processing unit.
  • the refund management server may further include a member registration unit for issuing the code to a foreign tourist registered as a member according to a membership registration process, matching the code with customer information provided by the foreign tourist, and storing the code in the database server. can do.
  • the member registration unit may issue a customer number in the form of a combination of letters and numbers to the foreign tourists.
  • the member registration unit may issue a QR code in which the serial number and the customer information are stored, to the foreign tourist.
  • the tax refund system is connected via a network with the client device installed in the duty-free shop, and linked with the member management unit, the purchase history management unit and the refund processing unit login information, transaction information, statistics management, settlement management, affiliated management and Tax-free shop interface unit that provides a tax-free shop interface for registering and querying tax refund-related information including additional service information; Foreign tourists who interface with the member registration unit and the refund processing unit and provide an interface for foreign tourists to register and inquire tax refund related information including login information, membership management, My Page, additional services, and tax refund service on the network.
  • An interface unit Registered tax refund-related information including a refund counter, statistics management, settlement management, merchant management, membership management and customer correspondence, connected to the client device installed at the airport customs office through a network, and linked with the purchase history management unit and the refund processing unit;
  • An airport customs interface unit providing an interface for airport customs for inquiry;
  • a tax refund related information including a refund counter, statistical management, settlement management, merchant management, membership management, and customer correspondence, which are connected via a network with a client device of a refund counter operator and in association with the member manager and the refund processor. It may further include a refund window operator interface for providing a refund window operator interface for inquiry.
  • the duty free shop interface unit may include the duty free shop interface provided through an application screen in association with an application mounted on a client device installed at the duty free shop, and the foreign tourist interface unit may be a portable terminal possessed by a foreign tourist. It may include an interface for the foreign tourist provided through the application screen in conjunction with the application mounted on.
  • the duty free shop interface unit may include the duty free shop interface provided through a web screen, and the foreign tourist interface unit may include the foreign tourist interface provided through a web screen, and the refund window operator interface unit may be provided. It may include an interface for the refund window operator provided through a web screen.
  • a method for providing tax refund processing is a method for providing tax refund processing for a foreign tourist, wherein the customer number of the foreign tourist and the foreigner are provided from a client device installed in a duty-free shop designated by the tax refund system.
  • the step of transmitting receiving the export approval result from the client device installed in the airport customs, further comprising the step of storing and matching with the customer number, the step of transmitting, the refund Searching for and returning an export approval result matching the requested customer number by the client apparatus of the counter operator; Receiving a refund request from a client device of the refund window operator when the export approval result is the export approval; And forwarding the refund request to a client device installed in the duty free shop.
  • the step of transmitting the refund request to the client device installed in the duty-free shop may include the step of implementing through a web screen or an application screen that can be selectively connected to the client device installed in the duty free shop.
  • the method may further include providing a refund processing history inquiry service of the foreign tourist.
  • the duty-free shop client device is a client device installed in the domestic duty-free shop for tax refund for foreign tourists, to check the customer information of the foreign tourists based on the customer number issued to the foreign tourists User identification unit; And a refund slip issuing unit for transmitting the purchase details of the goods purchased at the duty-free shop by the foreign tourist to the tax refund system through the network together with the customer number.
  • the duty-free shop client device further comprises a code reading unit for reading the QR code or barcode stored the customer number and the customer information, the user confirmation unit, the customer number and the customer information based on the reading result of the code reading unit Can be displayed on the screen.
  • the duty free shop client device may further include a refund unit connected to the tax refund system through a network and configured to receive a tax refund request requested by a refund counter operator from the tax refund system.
  • the user confirmation unit, the refund slip issuing unit and the refund unit may be implemented through a dedicated application.
  • the conventional document-based tax refund service is converted to an application-based service without a slip, thereby solving problems such as loss, damage and misreading of the slip.
  • 1 is a diagram illustrating a tax refund service according to an embodiment of the present invention.
  • FIG. 2 is a block diagram illustrating a configuration of an affiliated store client device of FIG. 1.
  • FIG. 3 is a flowchart illustrating an operation of an affiliated store client device of FIG. 1.
  • FIG. 4 is a block diagram showing the configuration of the tax refund system of FIG.
  • FIG. 5 is a flowchart illustrating a tax refund processing providing method of the tax refund system of FIG. 1.
  • 6 to 13 are exemplary views of a tax refund service screen according to an embodiment of the present invention.
  • ... unit described in the specification means a unit for processing at least one function or operation, which may be implemented in hardware or software or a combination of hardware and software.
  • the Tax Refund service is a domestic tax imposed on goods when foreign tourists purchase more than 30,000 won from the designated Tax Free Shop in Korea and depart after departing. (VAT) and Individual Consumption Tax (ICT).
  • 1 is a diagram illustrating a tax refund service according to an embodiment of the present invention.
  • the client client device 100, the merchant client device 200, the airport customs client device 300, the refund counter operator client device 400, and the tax refund system 500 are connected through a network 600. Are connected to each other.
  • the client device 100 may be a terminal of a foreign tourist, and may be a smart phone, a tablet PC, a mobile phone terminal, a laptop, a PC, or the like possessed by a foreign tourist.
  • foreign tourists refer to foreign nationals who have visited Korea, and foreigners (diplomats) Koreans who have an address in Korea.
  • the customer client device 100 may have an application for foreign tourists operating in conjunction with the tax refund system 500.
  • These foreign tourist applications enable the creation and verification of identification data, such as customer information registration, QR code or pin number through the application or the web.
  • purchase history inquiry and refund processing history storage query, history management is possible.
  • the duty-free shop information query and usage information guide is possible. It also enables multilingual support, terms and conditions, and usage guidance.
  • the affiliated client device 200 may be a terminal installed in a duty free shop registered as an affiliated store, and may include a point of sales (POS) device including a PC-based checkout counter, a smart device that can be held by a duty free shop employee, a laptop, and the like.
  • POS point of sales
  • the smart device is an electronic device which is not limited in function and can change or expand a substantial part of the function through an application, for example, a smart phone, a tablet PC, or the like.
  • the duty-free shop is a foreign post-tax duty free shop designated by the competent tax office.
  • the merchant client device 200 may be installed in the application for duty-free shops that operate in conjunction with the tax refund system 500.
  • This application for duty-free shops makes it possible to register and check information of merchants through the application or the web.
  • it provides the function of issuing, inquiring, sending and canceling refund documents through the application.
  • QR code or pin number input of foreign tourists, customer information inquiry and transaction history storage it is possible to query.
  • it is possible to transmit the refund purchase history and customs, tax office linkage.
  • it provides refund history history and duty-free shop statistics management.
  • it provides foreign tourist customer registration and information search functions. It also provides multilingual support.
  • applications for duty-free shops can be integrated with existing sales slips to issue and provide integrated slips.
  • the duty-free shop operator pays the refund to the refund counter operator, it reports the zero tax rate to the tax office, which may be made on / offline.
  • the tax office handles the zero rate on refunded items of goods sold by the duty-free shop.
  • the affiliated client device 200 may perform a zero tax processing online through interworking with a server (not shown) of the tax office through the network 600.
  • the airport customs client device 300 is a terminal provided in airport customs. It may be a PC-based customs system, a terminal, and the like. Here, the airport customs carries out a confirmation procedure for the export of goods purchased by foreign tourists.
  • the airport customs client device 300 may be installed an application for airport customs.
  • the application for airport customs enables the electronic refund slip inquiry and purchase history inquiry via the Web.
  • Refund window operator client device 400 is a PC-based system or terminal of the operator for the refund processing of foreign tourists.
  • the refund counter operator refers to a company that handles the tax refund when foreign tourists take out goods purchased at a duty free shop.
  • the refund window operator client device 400 may have a refund window operator application installed.
  • the application for the refund window provider provides an interface for the refund window operator, this interface allows the customer information of the foreign tourists to register and store and confirm the purchase history of goods through the application or the web.
  • it enables electronic information inquiry, confirmation processing, storage and history management with duty free shops and airport customs.
  • it will process the refund processing statement and the duty-free sales tax return confirmation letter for foreign tourists.
  • the tax refund system 500 implements a tax refund process for foreign tourists through a computerized environment.
  • it is a computerized system that implements a tax refund service for foreign tourists, including issuance of refund slips.
  • the dedicated application may be installed and linked to the client client device 100, the merchant client device 200, the airport customs client device 300, and the refund window operator client device 400.
  • the tax refund system 500 receives and stores the refund slip data of the foreign tourist through a dedicated application executed in the affiliated client device 200 connected through the network 600.
  • the airport customs client device 300, the refund window operator client device 400 and the network 600 is connected to implement the refund process as a computerized process. That is, based on the customer number received from the airport customs client device 300 performs the export approval process of the airport customs, including the inquiry of the purchase history of foreign tourists and receiving the export approval result. And based on the customer number received from the refund window operator client device 400 performs a refund process of the refund window operator including the inquiry of the purchase history of foreign tourists and a request for refund to the duty-free shop.
  • the tax refund system 500 allows foreign tourists to purchase goods at duty free shops, prepare and store refund slips, customs declaration and export approval procedures at airport customs, and prepay refunds to foreign tourists.
  • Computing system that the counter operator charges the tax-exempt refund amount to the duty-free shop and receives the payment the merchant system (200), the airport customs client device (300), the refund counter operator device (400) and the computer system interworking through the network (600) Provide through.
  • the duty-free shop pays the refund to the refund counter operator, and then reports the zero tax rate to the tax office, which can be made offline.
  • the tax office handles the zero rate on refunded items of goods sold by the duty-free shop.
  • FIG. 2 is a block diagram illustrating a configuration of an affiliated client device of FIG. 1
  • FIG. 3 is a flowchart illustrating an operation of the affiliated client device of FIG. 1.
  • the merchant client device 200 may include a processor 201, a memory 203, at least one storage device 205, an input / output (I / O) interface 207, and a network interface ( 209).
  • the processor 201 may be implemented with a central processing unit (CPU), other chipsets, microprocessors, or the like, and the memory 203 may include dynamic random access memory (DRAM) and rambus DRAM (rambus DRAM). DRAM, RDRAM), synchronous DRAM (synchronous DRAM, SDRAM), static RAM (RAM, etc.) may be implemented as a medium such as RAM.
  • DRAM dynamic random access memory
  • rambus DRAM rambus DRAM
  • the storage device 205 may include a hard disk, a compact disk read only memory (CD-ROM), a CD rewritable (CD-RW), a digital video disk ROM (DVD-ROM), a DVD-RAM, and a DVD-RW disk. It may be implemented as a permanent or volatile storage device such as an optical disk such as a blue-ray disk, a flash memory, or various types of RAM.
  • I / O interface 207 allows processor 201 and / or memory 203 to access storage 205
  • network interface 209 provides processor 201 and / or memory 203.
  • the processor 201 may store a program command for implementing at least some of the functions of the code reader 211, the user confirmation unit 213, the refund slip issuing unit 215, and the refund unit 217. ), The code reader 211, the user confirmation unit 213, the refund slip issuing unit 215, and the refund unit 217 may be controlled to be performed.
  • the memory 203 or the storage device 205 executes the application 219 in cooperation with the processor 201 to execute the code reading unit 211, the user confirmation unit 213, the refund slip issuing unit 215, and the refund. After loading a program command for implementing the functions of the unit 217 into the memory 203, the operation of each component may be performed.
  • the code reading unit 211 reads a QR code or a barcode in which a customer number and customer information issued to a foreign tourist are stored.
  • the user confirmation unit 213 checks the customer number and customer information of the foreign tourist based on the reading result of the code reading unit 211 and outputs it to the screen.
  • the refund slip issuing unit 215 transmits the purchase details of the goods purchased by the foreign tourist at the duty free shop together with the customer number to the tax refund system 500 through the network 600. In other words, instead of issuing a refund slip made of paper, a refund slip is issued electronically.
  • the refund unit 217 is connected to the tax refund system 500 and the network 600, and receives a tax refund request requested by the refund counter operator from the tax refund system 500.
  • the application 219 stored in the storage device 205 refers to the aforementioned duty free sales application.
  • FIG. 3 The operation of the affiliated client device 200 is illustrated in FIG. 3.
  • the user checking unit 213 outputs a customer information screen (S103).
  • the refund slip issuing unit 215 transmits the purchase history input by the duty-free sales staff (S105) to the tax refund system 500 together with the QR code and the customer information read in step S101 (S107).
  • FIG. 4 is a block diagram illustrating a configuration of the tax refund system of FIG. 1
  • FIG. 5 is a flowchart illustrating a tax refund processing providing method of the tax refund system of FIG. 1.
  • the tax refund system 500 includes a processor 501, a memory 503, at least one storage 505, an input / output (I / O) interface 507, and a network interface ( 509).
  • the processor 501 may be implemented as a central processing unit (CPU), other chipsets, microprocessors, or the like, and the memory 503 may be a dynamic random access memory (DRAM) or a rambus DRAM (rambus DRAM). DRAM, RDRAM), synchronous DRAM (synchronous DRAM, SDRAM), static RAM (RAM, etc.) may be implemented as a medium such as RAM.
  • DRAM dynamic random access memory
  • rambus DRAM rambus DRAM
  • the storage device 505 may include a hard disk, a compact disk read only memory (CD-ROM), a CD rewritable (CD-RW), a digital video disk ROM (DVD-ROM), a DVD-RAM, and a DVD-RW disk. It may be implemented as a permanent or volatile storage device such as an optical disk such as a blue-ray disk, a flash memory, or various types of RAM.
  • I / O interface 507 allows processor 501 and / or memory 503 to access storage 505, and network interface 509 may provide processor 501 and / or memory 503. ) To access the network 600 and a dedicated network (not shown).
  • the processor 501 is a duty-free shop interface unit 511, foreign tourist interface unit 513, refund window operator interface unit 515, airport customs interface unit 517, purchase history management unit 519, export confirmation unit 521, a program instruction for implementing at least some of the functions of the refund processing unit 523 and the member registration unit 525 into the memory 503, and the duty free shop interface unit 511 and the foreign tourist interface unit 513.
  • the refund window operator interface unit 515, the airport customs interface unit 517, purchase history management unit 519, export confirmation unit 521, refund processing unit 523, member registration unit 525 is controlled to perform the operation can do.
  • the memory 503 or the storage device 505 is linked with the processor 501 using the information stored in the storage device 505, the duty free shop interface unit 511, the foreign tourist interface unit 513, the refund window operator.
  • the interface unit 515, the airport customs interface unit 517, the purchase history management unit 519, the export confirmation unit 521, the refund processing unit 523, and the member registration unit 525 may be performed.
  • the processor 501, the memory 503, the storage 505, the I / O interface 507, and the network interface 509 illustrated in FIG. 4 may be implemented in one computer or a plurality of computers. It may be implemented in a distributed manner.
  • the processor 523 and the member register 525 are implemented as a single server, that is, a refund management server (not shown), and the member DB 527, the purchase history DB 529, and the refund history DB 531 are database servers (not shown). ) Can be implemented.
  • the refund operation server (not shown) and the database server (not shown) may be connected to each other as if they are connected to each other through an internet network (not shown) or a dedicated network (not shown).
  • the duty free shop interface unit 511 is connected to the client device installed in the duty free shop through the network 600. And in conjunction with the purchase history management unit 519, refund processing unit 521 and member registration unit 523 register and query tax refund related information including login information, transaction information, statistics management, settlement management, affiliated management and additional service information Provides a duty-free shop interface for.
  • the duty free shop interface may be provided through an application screen linked with the application mounted on the affiliated client device 200.
  • the duty free shop interface may be provided through a web screen.
  • the foreign tourist interface unit 513 is linked with the refund processing unit 521 and the member registration unit 523 and related to tax refund including login information, membership management, My page, additional services, and tax refund service guidance on the network 600. It provides an interface for foreign tourists for information registration and inquiry.
  • the interface for foreign tourists may be provided through an application screen linked with an application mounted on a mobile terminal possessed by a foreign tourist.
  • an application screen linked with an application mounted on a mobile terminal possessed by a foreign tourist may be provided through a web screen.
  • the refund counter operator interface 515 is connected to the client device of the refund counter operator through the network 600, and works in conjunction with the refund processing unit 521 and the member registrar 523 to request a refund, statistics management, settlement management, and merchant management. It provides a refund counter operator interface for registering and retrieving tax refund-related information, including membership management and customer response.
  • the refund window may be provided through the interface web screen for the operator.
  • the airport customs interface unit 517 is connected to the client device installed in the airport customs office through the network 600, and works in conjunction with the purchase history management unit 519 and the refund processing unit 521 for refund claims, statistics management, settlement management, and merchant management. It provides an airport customs interface for registering and retrieving tax refund-related information, including membership management and customer response.
  • the purchase history management unit 519 matches the customer number received from the affiliated client device 200 and the purchase history utilized as the refund slip and stores the purchase details in the purchase history DB 529.
  • the export confirmation unit 521 acquires the purchase details matched with the customer number received from the airport customs client device 300 from the purchase history DB 529 and delivers them to the airport customs client device 300 and receives the export approval result. do.
  • the refund processing unit 523 processes the tax refund according to the purchase details to the foreign tourist, and requests the merchant client device 200 to claim the refund paid to the foreign tourist. do.
  • the refund processing unit 523 stores the refund details including the refund processing and the refund request in the refund details DB 531.
  • the member registration unit 525 issues a customer number to a foreign tourist registered as a member according to the membership registration process, and matches and stores the customer information and the customer number provided by the foreign tourist in the member DB 527.
  • the customer number is a number issued to identify the foreign tourist registered as a member.
  • the member registration unit 525 issues a customer number in the form of a combination of letters and numbers to foreign tourists.
  • the member registration unit 525 may issue a QR code in which the serial number and the customer information are stored to the foreign tourist.
  • the member registration unit 525 may be connected to a terminal possessed by a foreign tourist, that is, the client device 100, to perform a member registration procedure, that is, issue a customer number and register customer information.
  • the member registration unit 525 may be connected to the affiliated client device 200 to perform a member registration procedure, that is, issue a customer number and register customer information.
  • the process of implementing the tax refund processing method by the tax refund system 500 is shown in FIG. 5.
  • the member registration unit 523 of the tax refund system 500 issues a customer number to a foreign tourist (S201).
  • the customer information is registered and stored in the member DB 527 (S203).
  • the foreign tourist can be issued a customer number after joining the online before entry. Or visit the airport counter or the city's refund counter and register to receive a customer number.
  • the operator of the tax refund system 500 may provide a foreign tourist with a sticker that outputs a QR code or a barcode including a customer number and customer information.
  • a sticker may be attached to a passport or a card and may be easily carried.
  • the affiliated store client device 200 reads the QR code presented by the foreign tourist (S205) and checks the customer information (S207).
  • the foreign tourist can only present a sticker when paying after shopping, when the operator of the tax refund system 500 visits the duty-free shop where the affiliate contract is concluded. Then, after the merchant client device 200 reads the QR code displayed on the sticker, the customer information can be confirmed.
  • the customer number may be provided to the member registration unit 523 of the tax refund system 500 to obtain customer information.
  • the customer information may be a nationality, home address, name, passport number, transfer account number and bank name.
  • the affiliated client device 200 transmits the confirmed customer information, the customer number, and the purchase history to the tax refund system 500 (S209).
  • the purchase history may include all the information contained in the refund slip required for the refund claim.
  • the purchase history management unit 519 of the tax refund system 500 matches the purchase history and the customer number received in step S209 and stores them in the purchase history DB 529 (S211).
  • the airport customs client device 300 requests the tax refund system 500 to query the purchase history including the customer number presented by the foreign tourist at the airport customs (S213).
  • the airport customs client device 300 may log in to the tax refund system 500 and may request to provide a customer number and request a purchase history in accordance with a screen guide provided.
  • the export confirmation unit 521 of the tax refund system 500 searches for the purchase history DB 529 based on the customer number received in step S213 (S215).
  • the search result is returned (S217).
  • the export confirmation unit 521 of the tax refund system 500 stores the export approval result received in step S219 together with the customer number (S221).
  • the refund processing unit 521 of the tax refund system 500 receives an export approval result inquiry request from the refund window operator client device 400 (S223).
  • the refund window operator searches for the export approval result that matches the customer number provided in step S223 (S225), and then returns the result (S227).
  • step S227 is the export approval (S229) and requests a refund to the tax refund system 500 (S231).
  • the refund window operator client device 400 performs the steps S223 ⁇ S231.
  • Refund counter operators shall prepay refunds in cash to foreign tourists approved for export or in the accounts presented by foreign tourists.
  • the account may be registered in the tax refund system 500.
  • the refund counter operator may pay a refund except for the refund agent fee upon request for refund.
  • step S233 the refund processing unit 521 of the tax refund system 500 requests a refund request from the merchant client device 200 (S233).
  • step S233 may be displayed on a web screen or an application screen.
  • the merchant client device 200 transmits the refund request approval to the tax refund system 500 (S235).
  • the refund request approval may also be made on a web screen or an application screen.
  • the post settlement is made.
  • the operator of the duty-free shop reports the tax rate according to the tax refund to the tax office.
  • the report may be made offline or through a computer network.
  • the refund processing unit 521 of the tax refund system 500 stores the refund payment and processing details in the refund history DB 531 (S237).
  • duty-free shop interface unit 511 when implemented in the web, may perform the screen processing and functions consisting of the items shown in Table 2. .
  • 6 to 14 are exemplary views of a tax refund service screen according to an embodiment of the present invention.
  • Figure 6 is an exemplary view of the screen for the refund window operators according to an embodiment of the present invention.
  • the refund window operator interface unit 515 provides a plurality of menu items 701, customer information inquiry and refund information inquiry screen 700 including customer essential information and refund information. That is, when a foreign tourist who visits the counter of the refund counter operator submits a customer number, that is, a customer number and a passport, the refund counter operator client device 300 checks the screen of FIG. 6 provided by the refund counter operator interface unit 515 and refunds it. Can be processed.
  • the refund window operator interface unit 515 provides a customer information inquiry and a refund history inquiry screen 800 including a plurality of menu items 801, customer essential information 803, and a refund history 805.
  • Figure 7 is an illustration of a screen for membership of a foreign tourist according to an embodiment of the present invention.
  • the foreign tourist interface unit 513 provides the screen of FIG. 7A to the customer client device 100.
  • a screen for accepting the terms is displayed as shown in (b).
  • the customer information registration screen is output as shown in FIG.
  • customer number is issued to foreign tourists.
  • FIG. 8 is a diagram illustrating a screen for querying a customer number of a foreign tourist according to an exemplary embodiment of the present invention.
  • the foreign tourist interface unit 513 provides a customer number inquiry screen, and displays the customer number, the QR code in which the customer number and the customer information are stored, on the screen 900.
  • Figure 9 is an exemplary view for screening the refund history of the foreign tourists according to an embodiment of the present invention.
  • the foreign tourist interface unit 513 provides a screen 1000 for retrieving refund details for each period, item type, and refund status according to a request of the client device 100.
  • Figure 10 is an exemplary view of the screen for registering the purchase history of the duty-free shop according to an embodiment of the present invention.
  • the duty free shop interface unit 511 provides a merchant login screen as shown in FIG. 10 (a). At this time, if the input of the transaction information is selected, as shown in (b), (c) of Figure 10 outputs a screen to register the transaction information. In this case, additional transaction information may be registered through FIG. 10 (d). When the input is completed and the transmission is clicked, the transaction history confirmation screen is output as shown in FIG.
  • FIG. 11 is an exemplary view of a screen for inquiry of purchase history of a duty-free shop according to an embodiment of the present invention.
  • the duty free shop interface unit 511 provides a merchant login screen as shown in FIG. 11 (a).
  • the transaction information inquiry is selected, as shown in (b) of FIG.
  • the transaction cancellation is selected, after confirming the transaction details cancellation once again as shown in (c) of FIG. 11, and provides a transaction history cancellation result as shown in (d) of FIG.
  • FIG. 12 is an exemplary view of a screen for statistical inquiry of a duty-free sales floor according to an embodiment of the present invention.
  • the duty free shop interface unit 511 provides a statistical inquiry screen for each date. In other words, it is possible to check the type of goods, the number of refunds and the amount of refunds processed by date.
  • Figure 13 is an exemplary view of the screen for the refund claim inquiry of the duty-free shop according to an embodiment of the present invention.
  • the duty-free shop interface unit 511 provides a screen for retrieving the refund request by date, by item, by sales quantity, and by refund number, as shown in FIG. At this time, when the bill inquiry is clicked, the invoice screen for the corresponding details is provided as shown in FIG.

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Abstract

Disclosed are a tax refund system, a method for providing a tax refund process, and a customer device for an affiliated store. The tax refund system is a system for providing tax refunds to foreign tourists, and comprises: a database server for matching a customer number issued to a foreign tourist registered as a member with a purchase list of the foreign tourist, and storing the matched customer number and purchase list; and a refund operating server for issuing and storing a refund statement for the tax refund, searching for the purchase list on the basis of the customer number, and implementing an electronic data process for approving the carrying out and processing of the refund.

Description

세금 환급 시스템, 세금 환급 처리 제공 방법 및 가맹점 클라이언트 장치Tax refund system, how to provide tax refund processing, and merchant client device
본 발명은 세금 환급 시스템, 세금 환급 처리 제공 방법 및 가맹점 클라이언트 장치에 관한 것이다.The present invention relates to a tax refund system, a method for providing tax refund processing, and a merchant client device.
택스 리펀드(Tax Refund) 서비스는 외국인 관광객이 국내에 지정된 면세판매장(Tax Free Shop)에서 3만원 이상의 물품을 구입한 후 출국하는 경우, 이를 수출로 간주하여 물품에 부과된 내국세인 부가가치세(VAT)와 개별소비세(ICT)를 환급해주는 제도이다.Tax Refund service is a value-added tax (VAT), which is a domestic tax imposed on goods when foreign tourists purchase more than 30,000 won from Korea's designated Tax Free Shop and leave the country. Refunds and Individual Consumption Tax (ICT)
이러한 택스 리펀드 서비스는 1986년 86아시안게임, 1988년 88올림픽 등 중요 국제행사에 대비하여 외국인 관광객 물품구매 증대 및 관광활성화를 통한 국가이미지를 제고시킬 목적으로 국가에서 도입하였다.The Tax Refund Service was introduced in the country with the aim of enhancing the national image by increasing the purchase of goods for foreign tourists and promoting tourism in preparation for important international events such as the 86 Asian Games in 1986 and the 88 Olympic Games in 1988.
그런데 종래에는 택스 리펀드 서비스가 전표(Paper) 기반의 서비스로 제공되었다. 면세판매장에서는 총 4매의 발행 전표를 발급하는데, 즉 구매자보관용, 면세판매장보관용, 세관제출용, 환급 대행사 제출용이며, 이중 면세판매장보관용 전표를 제외한 3매를 관광객에게 제공한다. 그러면, 관광객은 이러한 3매의 전표를 보관한 후 출국시 공항세관 및 환급대행사에 제출하여야 한다.However, in the related art, tax refund service has been provided as a paper-based service. The duty-free shops issue a total of four issued slips, that is, for the storage of buyers, for the storage of duty-free shops, for customs submission, and for the submission of refund agencies. The tourist must then keep these three slips and submit them to the airport customs and reimbursement agency upon departure.
이때, 전표를 소지하는 과정에서 개인 부주의 등의 이유로 발행 전표를 일부 또는 전부를 분실하거나 훼손하는 문제들이 발생하고, 이로 인해 서비스 자체를 이용할 수 없는 문제를 초래하였다.At this time, the possession of the slip in the process of losing or damaging some or all of the issued slip due to personal carelessness, etc., which caused a problem that the service itself can not be used.
또한, 환급 전표에 외국인 관광객의 개인 정보를 기입하여야 하는데, 환급전표 상의 개인정보 기입영역의 크기는 가로 5.1㎝, 세로 2.6㎝로 매우 협소하다. 따라서, 이곳에 국적, 본국주소, 성명, 여권번호, 송금용 본인계좌번호/은행명 등 정보를 기입해야 하므로 매우 불편하다. 또한, 수기로 기입한 정보의 개인 필체에 따라 오독 문제가 발생한다. 또한, 인쇄물의 품질에 따른 번짐, 흐림 등으로 가독성이 저하된다.In addition, personal information of foreign tourists should be entered in the refund slip. The size of the personal information entry area on the refund slip is very narrow at 5.1 cm and 2.6 cm. Therefore, it is very inconvenient to fill in the information such as nationality, home address, name, passport number, account number / bank name for remittance. In addition, a misreading problem occurs depending on the personal handwriting of handwritten information. In addition, the readability is reduced by bleeding, blur, etc. according to the quality of the printed matter.
게다가 관광객은 물품을 구매시 마다 개인 여권 확인 및 수기 전표 기입에 따른 시간이 필요하여 수기 전표 작성에 따른 시간 지연이 발생한다는 문제점이 있다.In addition, tourists need a time required to check their personal passport and fill out a written slip every time they purchase a product, causing a delay in the time required to create a written slip.
따라서, 본 발명이 이루고자 하는 기술적 과제는 외국인을 대상으로 세금을 환급해주는 서비스를 자동 전산화 프로세스로 제공하는 세금 환급 시스템, 세금 환급 처리 제공 방법 및 가맹점 클라이언트 장치를 제공하는 것이다.Therefore, the technical problem to be achieved by the present invention is to provide a tax refund system, a tax refund processing providing method and a merchant client device for providing a tax refund service for foreigners in an automatic computerized process.
본 발명의 하나의 특징에 따르면, 세금 환급 시스템은, 외국인 관광객을 대상으로 세금을 환급하는 시스템으로서, 회원 등록된 외국인 관광객에게 발급된 고객번호와, 상기 외국인 관광객의 구매 내역을 매칭하여 저장하는 데이터베이스 서버; 및 세금 환급을 위한 환급 전표 발행 및 저장, 상기 고객번호를 토대로 구매 내역 조회, 반출승인 및 환급 처리를 위한 전산 프로세스를 구현하는 환급 운용 서버를 포함한다.According to one aspect of the present invention, the tax refund system is a system for refunding taxes to foreign tourists, the database for matching and storing the customer number issued to the registered foreign tourists and the purchase history of the foreign tourists server; And a refund management server for issuing and storing a refund slip for tax refund, a purchase process inquiry, export approval, and refund processing based on the customer number.
이때, 상기 환급 운용 서버는,면세판매장에 설치된 가맹점 클라이언트 장치로부터 수신되는 고객번호와 상기 가맹점 클라이언트 장치로부터 수신되는 상기 환급 전표로 활용되는 구매 내역을 매칭하여 상기 데이터베이스에 저장하는 구매내역 관리부를 포함할 수 있다.In this case, the refund operation server, the purchase history management unit for matching the customer number received from the merchant client device installed in the duty-free shop and the purchase history utilized as the refund slip received from the merchant client device to include in the database to include a purchase history management unit; Can be.
또한, 상기 구매내역 관리부는, 상기 가맹점 클라이언트 장치에 설치된 전용 어플리케이션을 통해 상기 고객번호 및 상기 구매내역을 수신할 수 있다.The purchase history manager may receive the customer number and the purchase history through a dedicated application installed in the affiliated client device.
또한, 상기 가맹점 클라이언트 장치에 설치된 어플리케이션은, 스마트폰 또는 태블릿 PC에 다운로드하여 설치 가능한 스마트폰 어플리케이션을 포함할 수 있다.In addition, the application installed in the merchant client device may include a smartphone application that can be downloaded and installed on a smartphone or tablet PC.
또한, 상기 환급 운용 서버는, 공항세관에 설치된 세관 클라이언트 장치로부터 수신되는 고객번호와 매칭된 구매 내역을 상기 데이터베이스 서버로부터 획득하여 상기 세관 클라이언트 장치에게 전달하고, 반출 승인 결과를 수신하는 반출 확인부를 더 포함할 수 있다.The refund operation server may further include an export confirmation unit that obtains a purchase history matched with a customer number received from a customs client device installed at the airport customs office from the database server, delivers the purchase details to the customs client device, and receives an export approval result. It may include.
또한, 상기 환급 운용 서버는, 상기 세관 클라이언트 장치로부터 반출승인이 수신되는 경우, 상기 외국인 관광객에게 상기 구매 내역에 따른 세금 환급을 처리하고, 상기 가맹점 클라이언트 장치에게 상기 외국인 관광객에게 지급된 환급금 청구를 요청하는 환급 처리부를 더 포함할 수 있다.In addition, the refund operation server, when the export approval is received from the customs client device, the foreign tourist processes the tax refund according to the purchase history, and requests the merchant client device for the refund request paid to the foreign tourist It may further include a refund processing unit.
또한, 상기 환급 운용 서버는, 회원 가입 프로세스에 따라 회원 등록된 외국인 관광객에게 상기 코드를 발급하고, 상기 외국인 관광객이 제공한 고객 정보와 상기 코드를 매칭하여 상기 데이터베이스 서버에 저장하는 회원 등록부를 더 포함할 수 있다.The refund management server may further include a member registration unit for issuing the code to a foreign tourist registered as a member according to a membership registration process, matching the code with customer information provided by the foreign tourist, and storing the code in the database server. can do.
또한, 상기 회원 등록부는, 문자 및 숫자가 조합된 일련번호 형태의 고객번호를 상기 외국인 관광객에게 발급할 수 있다.In addition, the member registration unit may issue a customer number in the form of a combination of letters and numbers to the foreign tourists.
또한, 상기 회원 등록부는, 상기 일련번호 및 상기 고객 정보가 저장된 QR 코드를 상기 외국인 관광객에게 발급할 수 있다.The member registration unit may issue a QR code in which the serial number and the customer information are stored, to the foreign tourist.
또한, 세금 환급 시스템은, 면세판매장에 설치된 클라이언트 장치와 네트워크를 통해 접속되고, 상기 회원 관리부, 상기 구매 내역 관리부 및 상기 환급 처리부와 연동하여 로그인 정보, 거래 정보, 통계 관리, 정산 관리, 가맹 관리 및 부가서비스 정보를 포함하는 세금 환급 관련 정보 등록 및 조회를 위한 면세판매장용 인터페이스를 제공하는 면세판매장 인터페이스부; 상기 회원 등록부 및 상기 환급 처리부와 연동하고, 네트워크 상에서 로그인 정보, 멤버십 관리, 마이페이지, 부가서비스 및 세금 환급 서비스 안내를 포함하는 세금 환급 관련 정보 등록 및 조회를 위한 외국인 관광객용 인터페이스를 제공하는 외국인 관광객 인터페이스부; 공항 세관에 설치된 클라이언트 장치와 네트워크를 통해 접속되고, 상기 구매 내역 관리부 및 상기 환급 처리부와 연동하여 환급 창구, 통계 관리, 정산 관리, 가맹점 관리, 멤버십 관리 및 고객 대응을 포함하는 세금 환급 관련 정보 등록 및 조회를 위한 공항세관용 인터페이스를 제공하는 공항 세관 인터페이스부; 및 환급 창구 사업자의 클라이언트 장치와 네트워크를 통해 접속되고, 상기 회원 관리부 및 상기 환급 처리부와 연동하여 환급 창구, 통계 관리, 정산 관리, 가맹점 관리, 멤버십 관리 및 고객 대응을 포함하는 세금 환급 관련 정보 등록 및 조회를 위한 환급창구사업자용 인터페이스를 제공하는 환급창구사업자 인터페이스부를 더 포함할 수 있다.In addition, the tax refund system is connected via a network with the client device installed in the duty-free shop, and linked with the member management unit, the purchase history management unit and the refund processing unit login information, transaction information, statistics management, settlement management, affiliated management and Tax-free shop interface unit that provides a tax-free shop interface for registering and querying tax refund-related information including additional service information; Foreign tourists who interface with the member registration unit and the refund processing unit and provide an interface for foreign tourists to register and inquire tax refund related information including login information, membership management, My Page, additional services, and tax refund service on the network. An interface unit; Registered tax refund-related information including a refund counter, statistics management, settlement management, merchant management, membership management and customer correspondence, connected to the client device installed at the airport customs office through a network, and linked with the purchase history management unit and the refund processing unit; An airport customs interface unit providing an interface for airport customs for inquiry; And a tax refund related information including a refund counter, statistical management, settlement management, merchant management, membership management, and customer correspondence, which are connected via a network with a client device of a refund counter operator and in association with the member manager and the refund processor. It may further include a refund window operator interface for providing a refund window operator interface for inquiry.
또한, 상기 면세판매장 인터페이스부는, 상기 면세판매장에 설치된 클라이언트 장치에 탑재된 어플리케이션과 연동하여 어플리케이션 화면을 통해 제공되는 상기 면세판매장용 인터페이스를 포함하고, 상기 외국인 관광객 인터페이스부는, 외국인 관광객이 소지하는 휴대 단말에 탑재된 어플리케이션과 연동하여 어플리케이션 화면을 통해 제공되는 상기 외국인 관광객용 인터페이스를 포함할 수 있다.The duty free shop interface unit may include the duty free shop interface provided through an application screen in association with an application mounted on a client device installed at the duty free shop, and the foreign tourist interface unit may be a portable terminal possessed by a foreign tourist. It may include an interface for the foreign tourist provided through the application screen in conjunction with the application mounted on.
또한, 상기 면세판매장 인터페이스부는, 웹 화면을 통해 제공되는 상기 면세판매장용 인터페이스를 포함하고, 상기 외국인 관광객 인터페이스부는, 웹 화면을 통해 제공되는 상기 외국인 관광객용 인터페이스를 포함하며, 상기 환급창구사업자 인터페이스부는, 웹 화면을 통해 제공되는 상기 환급창구사업자용 인터페이스를 포함할 수 있다.The duty free shop interface unit may include the duty free shop interface provided through a web screen, and the foreign tourist interface unit may include the foreign tourist interface provided through a web screen, and the refund window operator interface unit may be provided. It may include an interface for the refund window operator provided through a web screen.
본 발명의 다른 특징에 따르면, 세금 환급 처리 제공 방법은 외국인 관광객을 대상으로 하는 세금 환급 처리를 제공하는 방법으로서, 세금 환급 시스템이 지정된 면세판매장에 설치된 클라이언트 장치로부터 상기 외국인 관광객의 고객번호 및 상기 외국인이 상기 면세판매장에서 구매한 물품의 구매 내역을 수신하는 단계; 상기 고객번호 및 상기 구매 내역을 매칭하여 저장하는 단계; 공항세관에 설치된 클라이언트 장치로부터 수신되는 고객번호와 매칭된 구매 내역을 상기 공항세관에 설치된 클라이언트 장치로 전송하는 단계; 및 상기 공항세관에 설치된 클라이언트 장치로부터 반출 승인이 수신된 경우, 환급창구사업자의 클라이언트 장치의 요청에 따른 환급 요청을 상기 면세판매장에 설치된 클라이언트 장치에게 전달하는 단계를 포함한다.According to another aspect of the present invention, a method for providing tax refund processing is a method for providing tax refund processing for a foreign tourist, wherein the customer number of the foreign tourist and the foreigner are provided from a client device installed in a duty-free shop designated by the tax refund system. Receiving a purchase history of goods purchased at the duty free shop; Matching and storing the customer number and the purchase history; Transmitting the purchase details matching the customer number received from the client device installed in the airport customs to the client device installed in the airport customs; And when the export approval is received from the client device installed in the airport customs, forwarding a refund request according to the request of the client device of the refund counter operator to the client device installed in the duty free shop.
이때, 상기 전송하는 단계와 상기 전달하는 단계 사이에, 상기 공항세관에 설치된 클라이언트 장치로부터 반출 승인 결과를 수신하여 상기 고객번호와 매칭하여 저장하는 단계를 더 포함하고, 상기 전달하는 단계는, 상기 환급창구사업자의 클라이언트 장치가 요청한 고객번호에 매칭된 반출 승인 결과를 검색하여 반환하는 단계; 상기 반출 승인 결과가 상기 반출 승인인 경우, 상기 환급창구사업자의 클라이언트 장치로부터 환급 요청을 수신하는 단계; 및 상기 환급 요청을 상기 면세판매장에 설치된 클라이언트 장치에게 전달하는 단계를 포함할 수 있다.At this time, between the step of transmitting and the step of transmitting, receiving the export approval result from the client device installed in the airport customs, further comprising the step of storing and matching with the customer number, the step of transmitting, the refund Searching for and returning an export approval result matching the requested customer number by the client apparatus of the counter operator; Receiving a refund request from a client device of the refund window operator when the export approval result is the export approval; And forwarding the refund request to a client device installed in the duty free shop.
또한, 상기 환급 요청을 상기 면세판매장에 설치된 클라이언트 장치에게 전달하는 단계는, 상기 면세판매장에 설치된 클라이언트 장치가 선택적으로 접속하여 확인 가능한 웹 화면 또는 어플리케이션 화면을 통해 구현되는 단계를 포함할 수 있다.In addition, the step of transmitting the refund request to the client device installed in the duty-free shop, may include the step of implementing through a web screen or an application screen that can be selectively connected to the client device installed in the duty free shop.
또한, 상기 전달하는 단계 이후, 상기 외국인 관광객의 환급 처리 내역 조회 서비스를 제공하는 단계를 더 포함할 수 있다.The method may further include providing a refund processing history inquiry service of the foreign tourist.
본 발명의 또 다른 특징에 따르면, 면세판매장 클라이언트 장치는 외국인 관광객 대상 세금 환급을 위해 국내에 지정된 면세판매장에 설치된 클라이언트 장치로서, 외국인 관광객에게 발급된 고객번호를 토대로 상기 외국인 관광객의 고객 정보를 확인하는 사용자 확인부; 및 상기 외국인 관광객이 상기 면세판매장에서 구매한 물품의 구매 내역을 상기 고객번호와 함께 네트워크를 통해 세금 환급 시스템으로 전송하는 환급 전표 발행부를 포함한다.According to another feature of the present invention, the duty-free shop client device is a client device installed in the domestic duty-free shop for tax refund for foreign tourists, to check the customer information of the foreign tourists based on the customer number issued to the foreign tourists User identification unit; And a refund slip issuing unit for transmitting the purchase details of the goods purchased at the duty-free shop by the foreign tourist to the tax refund system through the network together with the customer number.
이때, 면세판매장 클라이언트 장치는 상기 고객번호 및 상기 고객 정보가 저장된 QR 코드 또는 바코드를 판독하는 코드 판독부를 더 포함하고, 상기 사용자 확인부는, 상기 코드 판독부의 판독 결과를 토대로 상기 고객번호 및 상기 고객 정보를 화면에 출력할 수 있다.In this case, the duty-free shop client device further comprises a code reading unit for reading the QR code or barcode stored the customer number and the customer information, the user confirmation unit, the customer number and the customer information based on the reading result of the code reading unit Can be displayed on the screen.
또한, 면세판매장 클라이언트 장치는 상기 세금 환급 시스템과 네트워크를 통해 연결되고, 환급 창구 사업자가 요청한 세금 환급 요청을 상기 세금 환급 시스템으로부터 수신하는 환급부를 더 포함할 수 있다.The duty free shop client device may further include a refund unit connected to the tax refund system through a network and configured to receive a tax refund request requested by a refund counter operator from the tax refund system.
또한, 상기 사용자 확인부, 상기 환급 전표 발행부 및 상기 환급부는, 전용 어플리케이션을 통해 구현될 수 있다.In addition, the user confirmation unit, the refund slip issuing unit and the refund unit may be implemented through a dedicated application.
본 발명의 실시예에 따르면, 모바일 기기(또는 단말기)를 통한 어플리케이션 개발 및 웹 서비스 제공을 통하여 면세판매장, 외국인 관광객, 환급창구사업자, 공항세관의 이용자 편의성을 향상시키고, 서비스 신뢰도를 고취시켜 궁극적으로 택스 리펀드 서비스 제도의 이용량 증대를 꾀할 수 있다. 결국 관광 한국의 이미지 제고에 이바지 할 수 있다. According to the embodiment of the present invention, through the development of the application through the mobile device (or terminal) and the provision of web services, the user convenience of the duty-free shop, foreign tourists, refund counter operators, airport customs, and improve the reliability of the service ultimately Increasing the use of the Tax Refund Service System. In the end, it can contribute to enhancing the image of tourism Korea.
또한, 종래의 전표 기반의 택스 리펀드 서비스를 전표 없는 어플리케이션 기반의 서비스로 전환시켜 전표의 손실, 훼손, 오독과 같은 문제점을 해결한다. In addition, the conventional document-based tax refund service is converted to an application-based service without a slip, thereby solving problems such as loss, damage and misreading of the slip.
또한, 환급창구사업자 입장에서 환급 처리를 위한 수기 기입 내역을 전산화시켜 환급 처리를 위한 업무 효율화를 꾀하고, 오독으로 인한 오처리를 개선한다. In addition, from the standpoint of the refund counter operator, computerized handwriting details for the refund processing are attempted to improve the work efficiency for the refund processing, and improve the mishandling due to misreading.
또한, 외국인 관광객이 환급 대상 물품을 구매하면서 소요되는 시간을 절감하고, 수기 기입으로 인한 불편함을 해소하며, 수기 오기로 인한 환급금 미수령과 같은 문제를 차단한다.In addition, it reduces the time required for foreign tourists to purchase goods subject to refund, eliminates inconvenience caused by handwriting, and blocks problems such as non-receipt of refund due to handwriting.
또한, 면세판매장 입장에서 물품판매를 위해 소요되는 시간절감 및 전표관리 가 용이하고, 체계적 환급내역 관리를 통해 서비스 신뢰를 향상시키며, 환급처리에 따른 고객 개인별 CRM(Customer Relationship Management) 자료 확보 및 마케팅 활용이 용이하다.In addition, it is easy to reduce the time required for the sale of goods from the duty-free shop and to manage the slips, improve service trust through systematic refund history management, secure customer relationship management (CRM) data and use marketing according to the refund process. This is easy.
또한, 공항세관에서는 전자적 전표 조회를 통한 수기전표 오독문제를 원천 차단하고, 단말을 통한 물품 체크로 반출확인 절차를 간소화시킬 수 있다.In addition, in airport customs, it is possible to block the misreading of handwritten slips through electronic slip inquiry and simplify the checkout procedure by checking goods through the terminal.
도 1은 본 발명의 실시예에 따른 세금 환급 서비스 구성도이다.1 is a diagram illustrating a tax refund service according to an embodiment of the present invention.
도 2는 도 1의 가맹점 클라이언트 장치의 구성을 나타낸 블록도이다.FIG. 2 is a block diagram illustrating a configuration of an affiliated store client device of FIG. 1.
도 3은 도 1의 가맹점 클라이언트 장치의 동작을 나타낸 순서도이다. 3 is a flowchart illustrating an operation of an affiliated store client device of FIG. 1.
도 4는 도 1의 세금 환급 시스템의 구성을 나타낸 블록도이다.4 is a block diagram showing the configuration of the tax refund system of FIG.
도 5는 도 1의 세금 환급 시스템의 세금 환급 처리 제공 방법을 나타낸 흐름도이다.5 is a flowchart illustrating a tax refund processing providing method of the tax refund system of FIG. 1.
도 6 내지 도 13은 본 발명의 실시예에 따른 세금 환급 서비스 화면 예시도이다.6 to 13 are exemplary views of a tax refund service screen according to an embodiment of the present invention.
아래에서는 첨부한 도면을 참고로 하여 본 발명의 실시예에 대하여 본 발명이 속하는 기술 분야에서 통상의 지식을 가진 자가 용이하게 실시할 수 있도록 상세히 설명한다. 그러나 본 발명은 여러 가지 상이한 형태로 구현될 수 있으며 여기에서 설명하는 실시예에 한정되지 않는다. 그리고 도면에서 본 발명을 명확하게 설명하기 위해서 설명과 관계없는 부분은 생략하였으며, 명세서 전체를 통하여 유사한 부분에 대해서는 유사한 도면 부호를 붙였다.DETAILED DESCRIPTION Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art may easily implement the present invention. As those skilled in the art would realize, the described embodiments may be modified in various different ways, all without departing from the spirit or scope of the present invention. In the drawings, parts irrelevant to the description are omitted in order to clearly describe the present invention, and like reference numerals designate like parts throughout the specification.
명세서 전체에서, 어떤 부분이 어떤 구성 요소를 "포함"한다고 할 때, 이는 특별히 반대되는 기재가 없는 한 다른 구성 요소를 제외하는 것이 아니라 다른 구성 요소를 더 포함할 수 있는 것을 의미한다.Throughout the specification, when a part is said to "include" a certain component, it means that it can further include other components, except to exclude other components unless specifically stated otherwise.
또한, 명세서에 기재된 "…부"의 용어는 적어도 하나의 기능이나 동작을 처리하는 단위를 의미하며, 이는 하드웨어나 소프트웨어 또는 하드웨어 및 소프트웨어의 결합으로 구현될 수 있다.In addition, the term "... unit" described in the specification means a unit for processing at least one function or operation, which may be implemented in hardware or software or a combination of hardware and software.
본 명세서에서, 세금 환급(Tax Refund) 서비스는 외국인 관광객이 국내에 지정된 면세판매장(Tax Free Shop)에서 3만원 이상의 물품을 구입한 후 출국하는 경우, 이를 수출로 간주하여 물품에 부과된 내국세인 부가가치세(VAT)와 개별소비세(ICT)를 환급해주는 제도를 말한다.In the present specification, the Tax Refund service is a domestic tax imposed on goods when foreign tourists purchase more than 30,000 won from the designated Tax Free Shop in Korea and depart after departing. (VAT) and Individual Consumption Tax (ICT).
이하, 도면을 참조로 하여 본 발명의 실시예에 따른 세금 환급 시스템, 세금 환급 처리 제공 방법 및 가맹점 클라이언트 장치에 대하여 상세히 설명한다.Hereinafter, a tax refund system, a method for providing tax refund processing, and an affiliated client device according to an embodiment of the present invention will be described in detail with reference to the accompanying drawings.
도 1은 본 발명의 실시예에 따른 세금 환급 서비스 구성도이다.1 is a diagram illustrating a tax refund service according to an embodiment of the present invention.
도 1을 참조하면, 고객 클라이언트 장치(100), 가맹점 클라이언트 장치(200), 공항세관 클라이언트 장치(300), 환급창구사업자 클라이언트 장치(400) 및 세금 환급 시스템(500)은 네트워크(600)를 통해 서로 연결된다. Referring to FIG. 1, the client client device 100, the merchant client device 200, the airport customs client device 300, the refund counter operator client device 400, and the tax refund system 500 are connected through a network 600. Are connected to each other.
고객 클라이언트 장치(100)는 외국인 관광객의 단말로서, 외국인 관광객이 소지하는 스마트폰, 태블릿 PC, 휴대전화 단말, 노트북, PC 등이 될 수 있다. 여기서, 외국인 관광객은 한국을 방문한 외국국적 외국인, 국내에 주소를 둔 외국채류(외교관) 한국인을 말한다.The client device 100 may be a terminal of a foreign tourist, and may be a smart phone, a tablet PC, a mobile phone terminal, a laptop, a PC, or the like possessed by a foreign tourist. Here, foreign tourists refer to foreign nationals who have visited Korea, and foreigners (diplomats) Koreans who have an address in Korea.
이때, 고객 클라이언트 장치(100)는 세금 환급 시스템(500)과 연동하여 동작하는 외국인 관광객용 어플리케이션이 설치되어 있을 수 있다. 이러한 외국인 관광객용 어플리케이션은 어플리케이션 또는 웹을 통한 고객정보 등록, QR 코드 또는 핀넘버 등 인식데이터 생성 및 확인이 가능하게 한다. 또한, 구매내역 조회 및 환급처리내역 저장 조회, 이력관리가 가능하게 한다. 또한, 면세판매장 정보조회 및 이용정보 안내가 가능하게 한다. 또한, 다국어지원, 이용약관, 이용안내가 가능하게 한다.In this case, the customer client device 100 may have an application for foreign tourists operating in conjunction with the tax refund system 500. These foreign tourist applications enable the creation and verification of identification data, such as customer information registration, QR code or pin number through the application or the web. In addition, purchase history inquiry and refund processing history storage query, history management is possible. In addition, the duty-free shop information query and usage information guide is possible. It also enables multilingual support, terms and conditions, and usage guidance.
가맹점 클라이언트 장치(200)는 가맹점으로 등록된 면세판매장에 설치된 단말로서, PC 기반의 계산대를 포함한 POS(Point of Sales)기기, 면세판매장 직원이 소지 가능한 스마트 장치, 노트북 등을 포함할 수 있다. 여기서, 스마트 장치는 기능이 제한되어 있지 않고 어플리케이션을 통해 상당 부분 기능을 변경하거나 확장할 수 있는 전자 장치로서, 예컨대, 스마트폰, 태블릿 PC 등이 될 수 있다. 여기서, 면세판매장은 관할세무서장이 지정하는 외국인 사후면세 판매장이다.The affiliated client device 200 may be a terminal installed in a duty free shop registered as an affiliated store, and may include a point of sales (POS) device including a PC-based checkout counter, a smart device that can be held by a duty free shop employee, a laptop, and the like. Here, the smart device is an electronic device which is not limited in function and can change or expand a substantial part of the function through an application, for example, a smart phone, a tablet PC, or the like. Here, the duty-free shop is a foreign post-tax duty free shop designated by the competent tax office.
이때, 가맹점 클라이언트 장치(200)는 세금 환급 시스템(500)과 연동하여 동작하는 면세판매장용 어플리케이션이 설치되어 있을 수 있다. 이러한 면세판매장용 어플리케이션은 어플리케이션 또는 웹을 통한 가맹점 등록 및 정보 확인이 가능하게 한다. 또한, 어플리케이션을 통한 환급 전표 발행, 조회, 전송, 취소 기능을 제공한다. 또한, 외국인 관광객의 QR 코드 또는 핀넘버 입력, 고객정보 조회 및 거래내역 저장, 조회가 가능하게 한다. 또한, 환급 물품 구매내역 전송 및 세관, 세무서 연동이 가능하게 한다. 또한, 환급내역 이력조회 및 면세판매점 통계관리를 제공한다. 또한, 외국인 관광객 고객등록, 정보조회 기능을 제공한다. 또한, 다국어 지원을 제공한다. 또한 면세판매장용 어플리케이션을 이용하여 기존 판매전표와 통합하여 통합전표를 발행하고 제공할 수 있다.At this time, the merchant client device 200 may be installed in the application for duty-free shops that operate in conjunction with the tax refund system 500. This application for duty-free shops makes it possible to register and check information of merchants through the application or the web. In addition, it provides the function of issuing, inquiring, sending and canceling refund documents through the application. In addition, QR code or pin number input of foreign tourists, customer information inquiry and transaction history storage, it is possible to query. In addition, it is possible to transmit the refund purchase history and customs, tax office linkage. In addition, it provides refund history history and duty-free shop statistics management. In addition, it provides foreign tourist customer registration and information search functions. It also provides multilingual support. In addition, applications for duty-free shops can be integrated with existing sales slips to issue and provide integrated slips.
여기서, 면세판매장 사업자는 환급창구사업자에게 환급금을 지급한 후, 세무서에 영세율을 신고하는데, 이는 온/오프라인 상에서 이루어질 수도 있다. 세무서는 면세판매장이 판매한 물품중 환급 물품에 대한 영세율을 처리한다. 혹은, 가맹점 클라이언트 장치(200)가 네트워크(600)를 통해 세무서의 서버(미도시)와 연동하여 영세율 처리를 온라인 상에서 수행할 수도 있다.공항세관 클라이언트 장치(300)는 공항 세관에 마련된 단말로서, PC 기반의 세관 시스템, 단말 등이 될 수 있다. 여기서, 공항세관은 외국인관광객이 구입한 물품을 국외반출을 위한 반출 확인 절차를 수행한다. Here, after the duty-free shop operator pays the refund to the refund counter operator, it reports the zero tax rate to the tax office, which may be made on / offline. The tax office handles the zero rate on refunded items of goods sold by the duty-free shop. Alternatively, the affiliated client device 200 may perform a zero tax processing online through interworking with a server (not shown) of the tax office through the network 600. The airport customs client device 300 is a terminal provided in airport customs. It may be a PC-based customs system, a terminal, and the like. Here, the airport customs carries out a confirmation procedure for the export of goods purchased by foreign tourists.
이때, 공항세관 클라이언트 장치(300)는 공항세관용 어플리케이션이 설치되어 있을 수 있다. 이러한 공항세관용 어플리케이션은 웹을 통한 전자적 환급전표 조회 및 구매이력 조회가 가능하게 한다. 또한, 반출물품 확인 및 이력관리가 가능하게 한다.At this time, the airport customs client device 300 may be installed an application for airport customs. The application for airport customs enables the electronic refund slip inquiry and purchase history inquiry via the Web. In addition, it is possible to check the export goods and to manage the history.
환급창구사업자 클라이언트 장치(400)는 외국인 관광객의 환급 처리를 대행해주는 사업자의 PC 기반의 시스템 또는 단말이다. 여기서, 환급창구사업자는 외국인관광객이 면세판매장에서 구입한 물품의 국외반출시 과세환급을 대신하여 처리해 주는 사업자를 말한다. Refund window operator client device 400 is a PC-based system or terminal of the operator for the refund processing of foreign tourists. Here, the refund counter operator refers to a company that handles the tax refund when foreign tourists take out goods purchased at a duty free shop.
이때, 환급창구사업자 클라이언트 장치(400)는 환급창구사업자용 어플리케이션이 설치되어 있을 수 있다. 이러한 환급창구사업자용 어플리케이션은 환급창구사업자용 인터페이스를 제공하며, 이러한 인터페이스는 어플리케이션 또는 웹을 통해 외국인 관광객의 고객정보를 등록 및 물품 구매내역을 저장 및 확인할 수 있게 한다. 또한, 면세판매장, 공항세관과의 전자적 정보조회, 확인처리, 저장 및 이력관리를 가능하게 한다. 또한, 외국인 관광객의 환급처리계산서, 면세판매장 영세율신고 확인서 발송을 처리한다.In this case, the refund window operator client device 400 may have a refund window operator application installed. The application for the refund window provider provides an interface for the refund window operator, this interface allows the customer information of the foreign tourists to register and store and confirm the purchase history of goods through the application or the web. In addition, it enables electronic information inquiry, confirmation processing, storage and history management with duty free shops and airport customs. In addition, it will process the refund processing statement and the duty-free sales tax return confirmation letter for foreign tourists.
세금 환급 시스템(500)은 외국인 관광객을 대상으로 하는 세금 환급 프로세스를 전산환경을 통해 구현한다. 특히, 환급 전표 발행을 비롯한 외국인 관광객을 대상으로 하는 세금 환급 서비스를 어플리케이션 기반으로 구현한 전산 시스템이다. 즉 전용 어플리케이션을 이용하여 종래의 환급 전표와 통합하여 통합 전표를 발행하고 제공할 수 있다. 이때, 전용 어플리케이션은 전술한 바와 같이, 고객 클라이언트 장치(100), 가맹점 클라이언트 장치(200), 공항세관 클라이언트 장치(300), 환급창구사업자 클라이언트 장치(400)에 설치되어 연동할 수 있다.The tax refund system 500 implements a tax refund process for foreign tourists through a computerized environment. In particular, it is a computerized system that implements a tax refund service for foreign tourists, including issuance of refund slips. In other words, it is possible to issue and provide an integrated slip by integrating with a conventional refund slip using a dedicated application. In this case, as described above, the dedicated application may be installed and linked to the client client device 100, the merchant client device 200, the airport customs client device 300, and the refund window operator client device 400.
이러한 세금 환급 시스템(500)은 네트워크(600)를 통해 연결된 가맹점 클라이언트 장치(200)에서 실행된 전용 어플리케이션을 통해 외국인 관광객의 환급 전표 데이터를 수신하여 저장한다. 그리고 공항세관 클라이언트 장치(300), 환급창구사업자 클라이언트 장치(400)와 네트워크(600)를 통해 연결되어 환급 처리를 전산 프로세스로 구현한다. 즉 공항세관 클라이언트 장치(300)로부터 수신한 고객번호를 토대로 외국인 관광객의 구매 내역의 조회 및 반출 승인 결과 수신을 포함하는 공항 세관의 반출 승인 프로세스를 수행한다. 그리고 환급창구사업자 클라이언트 장치(400)로부터 수신한 고객번호를 토대로 외국인 관광객의 구매 내역의 조회 및 면세판매장으로의 환급 요청을 포함하는 환급 창구사업자의 환급 프로세스를 수행한다. 이처럼, 세금 환급 시스템(500)은 외국인 관광객이 면세판매장에서 물품을 구매한 후, 환급전표를 작성 및 보관하는 절차, 공항 세관에서의 세관 신고 및 반출 승인 절차, 외국인 관광객에게 환급금을 선지급하고, 환급창구사업자가 면세판매장에게 부가세 환급액을 청구하여 지급받는 절차를 가맹점 클라이언트 장치(200), 공항세관 클라이언트 장치(300), 환급창구사업자 클라이언트 장치(400)와 네트워크(600)를 통해 연동하는 전산 시스템을 통해 제공한다.The tax refund system 500 receives and stores the refund slip data of the foreign tourist through a dedicated application executed in the affiliated client device 200 connected through the network 600. In addition, the airport customs client device 300, the refund window operator client device 400 and the network 600 is connected to implement the refund process as a computerized process. That is, based on the customer number received from the airport customs client device 300 performs the export approval process of the airport customs, including the inquiry of the purchase history of foreign tourists and receiving the export approval result. And based on the customer number received from the refund window operator client device 400 performs a refund process of the refund window operator including the inquiry of the purchase history of foreign tourists and a request for refund to the duty-free shop. As such, the tax refund system 500 allows foreign tourists to purchase goods at duty free shops, prepare and store refund slips, customs declaration and export approval procedures at airport customs, and prepay refunds to foreign tourists. Computing system that the counter operator charges the tax-exempt refund amount to the duty-free shop and receives the payment, the merchant system (200), the airport customs client device (300), the refund counter operator device (400) and the computer system interworking through the network (600) Provide through.
여기서, 면세판매장은 환급창구사업자에게 환급금을 지급한 후, 세무서에 영세율을 신고하는데, 이는 오프라인 상에서 이루어질 수 있다. 세무서는 면세판매장이 판매한 물품중 환급 물품에 대한 영세율을 처리한다.Here, the duty-free shop pays the refund to the refund counter operator, and then reports the zero tax rate to the tax office, which can be made offline. The tax office handles the zero rate on refunded items of goods sold by the duty-free shop.
도 2는 도 1의 가맹점 클라이언트 장치의 구성을 나타낸 블록도이고, 도 3은 도 1의 가맹점 클라이언트 장치의 동작을 나타낸 순서도이다.2 is a block diagram illustrating a configuration of an affiliated client device of FIG. 1, and FIG. 3 is a flowchart illustrating an operation of the affiliated client device of FIG. 1.
도 2를 참조하면, 가맹점 클라이언트 장치(200)는 프로세서(201), 메모리(203), 적어도 하나의 저장장치(205), 입출력(input/output, I/O) 인터페이스(207) 및 네트워크 인터페이스(209)를 포함한다.2, the merchant client device 200 may include a processor 201, a memory 203, at least one storage device 205, an input / output (I / O) interface 207, and a network interface ( 209).
프로세서(201)는 중앙처리 유닛(central processing unit, CPU)이나 기타 칩셋, 마이크로프로세서 등으로 구현될 수 있으며, 메모리(203)는 동적 랜덤 액세스 메모리(dynamic random access memory, DRAM), 램버스 DRAM(rambus DRAM, RDRAM), 동기식 DRAM(synchronous DRAM, SDRAM), 정적 RAM(static RAM, SRAM) 등의 RAM과 같은 매체로 구현될 수 있다. The processor 201 may be implemented with a central processing unit (CPU), other chipsets, microprocessors, or the like, and the memory 203 may include dynamic random access memory (DRAM) and rambus DRAM (rambus DRAM). DRAM, RDRAM), synchronous DRAM (synchronous DRAM, SDRAM), static RAM (RAM, etc.) may be implemented as a medium such as RAM.
저장 장치(205)는 하드디스크(hard disk), CD-ROM(compact disk read only memory), CD-RW(CD rewritable), DVD-ROM(digital video disk ROM), DVD-RAM, DVD-RW 디스크, 블루레이(blue-ray) 디스크 등의 광학디스크, 플래시메모리, 다양한 형태의 RAM과 같은 영구 또는 휘발성 저장장치로 구현될 수 있다. The storage device 205 may include a hard disk, a compact disk read only memory (CD-ROM), a CD rewritable (CD-RW), a digital video disk ROM (DVD-ROM), a DVD-RAM, and a DVD-RW disk. It may be implemented as a permanent or volatile storage device such as an optical disk such as a blue-ray disk, a flash memory, or various types of RAM.
또한, I/O 인터페이스(207)는 프로세서(201) 및/또는 메모리(203)가 저장 장치(205)에 접근할 수 있도록 하며, 네트워크 인터페이스(209)는 프로세서(201) 및/또는 메모리(203)가 네트워크(600) 및 전용망(미도시)에 접근할 수 있도록 한다.In addition, I / O interface 207 allows processor 201 and / or memory 203 to access storage 205, and network interface 209 provides processor 201 and / or memory 203. ) To access the network 600 and a dedicated network (not shown).
여기서, 프로세서(201)는 코드 판독부(211), 사용자 확인부(213), 환급 전표 발행부(215) 및 환급부(217)의 기능 중 적어도 일부 기능을 구현하기 위한 프로그램 명령을 메모리(203)에 로드하고, 코드 판독부(211), 사용자 확인부(213), 환급 전표 발행부(215) 및 환급부(217)의 동작이 수행되도록 제어할 수 있다.Here, the processor 201 may store a program command for implementing at least some of the functions of the code reader 211, the user confirmation unit 213, the refund slip issuing unit 215, and the refund unit 217. ), The code reader 211, the user confirmation unit 213, the refund slip issuing unit 215, and the refund unit 217 may be controlled to be performed.
또한, 메모리(203) 또는 저장장치(205)는 프로세서(201)와 연동하여 어플리케이션(219)을 실행하여 코드 판독부(211), 사용자 확인부(213), 환급 전표 발행부(215) 및 환급부(217)의 기능을 구현하기 위한 프로그램 명령을 메모리(203)에 로드한 후, 각 구성요소의 동작이 수행되도록 할 수 있다.In addition, the memory 203 or the storage device 205 executes the application 219 in cooperation with the processor 201 to execute the code reading unit 211, the user confirmation unit 213, the refund slip issuing unit 215, and the refund. After loading a program command for implementing the functions of the unit 217 into the memory 203, the operation of each component may be performed.
여기서, 코드 판독부(211)는 외국인 관광객에게 발급된 고객번호 및 고객 정보가 저장된 QR 코드 또는 바코드를 판독한다.Here, the code reading unit 211 reads a QR code or a barcode in which a customer number and customer information issued to a foreign tourist are stored.
사용자 확인부(213)는 코드 판독부(211)의 판독 결과를 토대로 외국인 관광객의 고객번호 및 고객 정보를 확인하여 화면에 출력한다. The user confirmation unit 213 checks the customer number and customer information of the foreign tourist based on the reading result of the code reading unit 211 and outputs it to the screen.
환급 전표 발행부(215)는 외국인 관광객이 면세판매장에서 구매한 물품의 구매 내역을 고객번호와 함께 네트워크(600)를 통해 세금 환급 시스템(500)으로 전송한다. 즉, 종래처럼 종이로 된 환급 전표를 발행하는 대신 전자적으로 환급 전표를 발급한다. The refund slip issuing unit 215 transmits the purchase details of the goods purchased by the foreign tourist at the duty free shop together with the customer number to the tax refund system 500 through the network 600. In other words, instead of issuing a refund slip made of paper, a refund slip is issued electronically.
환급부(217)는 세금 환급 시스템(500)과 네트워크(600)를 통해 연결되고, 환급창구사업자가 요청한 세금 환급 요청을 세금 환급 시스템(500)으로부터 수신한다.The refund unit 217 is connected to the tax refund system 500 and the network 600, and receives a tax refund request requested by the refund counter operator from the tax refund system 500.
또한, 저장장치(205)에 저장되는 어플리케이션(219)은 앞서 기술한 면세판매장용 어플리케이션을 지칭한다. In addition, the application 219 stored in the storage device 205 refers to the aforementioned duty free sales application.
이러한 가맹점 클라이언트 장치(200)의 동작은 도 3과 같다.The operation of the affiliated client device 200 is illustrated in FIG. 3.
도 3을 참조하면, 코드 판독부(211)가 QR 코드를 판독(S101)한 후, 사용자 확인부(213)는 고객정보 화면을 출력한다(S103). 그리고 환급 전표 발행부(215)는 면세판매장 직원이 입력(S105)하는 구매내역을 S101 단계에서 판독한 QR 코드 및 고객정보와 함께 세금 환급 시스템(500)으로 전송한다(S107). Referring to FIG. 3, after the code reading unit 211 reads the QR code (S101), the user checking unit 213 outputs a customer information screen (S103). In addition, the refund slip issuing unit 215 transmits the purchase history input by the duty-free sales staff (S105) to the tax refund system 500 together with the QR code and the customer information read in step S101 (S107).
도 4는 도 1의 세금 환급 시스템의 구성을 나타낸 블록도이고, 도 5는 도 1의 세금 환급 시스템의 세금 환급 처리 제공 방법을 나타낸 흐름도이다.4 is a block diagram illustrating a configuration of the tax refund system of FIG. 1, and FIG. 5 is a flowchart illustrating a tax refund processing providing method of the tax refund system of FIG. 1.
도 4를 참조하면, 세금 환급 시스템(500)은 프로세서(501), 메모리(503), 적어도 하나의 저장장치(505), 입출력(input/output, I/O) 인터페이스(507) 및 네트워크 인터페이스(509)를 포함한다.Referring to FIG. 4, the tax refund system 500 includes a processor 501, a memory 503, at least one storage 505, an input / output (I / O) interface 507, and a network interface ( 509).
프로세서(501)는 중앙처리 유닛(central processing unit, CPU)이나 기타 칩셋, 마이크로프로세서 등으로 구현될 수 있으며, 메모리(503)는 동적 랜덤 액세스 메모리(dynamic random access memory, DRAM), 램버스 DRAM(rambus DRAM, RDRAM), 동기식 DRAM(synchronous DRAM, SDRAM), 정적 RAM(static RAM, SRAM) 등의 RAM과 같은 매체로 구현될 수 있다. The processor 501 may be implemented as a central processing unit (CPU), other chipsets, microprocessors, or the like, and the memory 503 may be a dynamic random access memory (DRAM) or a rambus DRAM (rambus DRAM). DRAM, RDRAM), synchronous DRAM (synchronous DRAM, SDRAM), static RAM (RAM, etc.) may be implemented as a medium such as RAM.
저장 장치(505)는 하드디스크(hard disk), CD-ROM(compact disk read only memory), CD-RW(CD rewritable), DVD-ROM(digital video disk ROM), DVD-RAM, DVD-RW 디스크, 블루레이(blue-ray) 디스크 등의 광학디스크, 플래시메모리, 다양한 형태의 RAM과 같은 영구 또는 휘발성 저장장치로 구현될 수 있다. The storage device 505 may include a hard disk, a compact disk read only memory (CD-ROM), a CD rewritable (CD-RW), a digital video disk ROM (DVD-ROM), a DVD-RAM, and a DVD-RW disk. It may be implemented as a permanent or volatile storage device such as an optical disk such as a blue-ray disk, a flash memory, or various types of RAM.
또한, I/O 인터페이스(507)는 프로세서(501) 및/또는 메모리(503)가 저장 장치(505)에 접근할 수 있도록 하며, 네트워크 인터페이스(509)는 프로세서(501) 및/또는 메모리(503)가 네트워크(600) 및 전용망(미도시)에 접근할 수 있도록 한다.In addition, I / O interface 507 allows processor 501 and / or memory 503 to access storage 505, and network interface 509 may provide processor 501 and / or memory 503. ) To access the network 600 and a dedicated network (not shown).
여기서, 프로세서(501)는 면세판매장 인터페이스부(511), 외국인 관광객 인터페이스부(513), 환급창구사업자 인터페이스부(515), 공항세관 인터페이스부(517), 구매내역 관리부(519), 반출 확인부(521), 환급 처리부(523), 회원 등록부(525)의 기능 중 적어도 일부 기능을 구현하기 위한 프로그램 명령을 메모리(503)에 로드하고, 면세판매장 인터페이스부(511), 외국인 관광객 인터페이스부(513), 환급창구사업자 인터페이스부(515), 공항세관 인터페이스부(517), 구매내역 관리부(519), 반출 확인부(521), 환급 처리부(523), 회원 등록부(525)의 동작이 수행되도록 제어할 수 있다.Here, the processor 501 is a duty-free shop interface unit 511, foreign tourist interface unit 513, refund window operator interface unit 515, airport customs interface unit 517, purchase history management unit 519, export confirmation unit 521, a program instruction for implementing at least some of the functions of the refund processing unit 523 and the member registration unit 525 into the memory 503, and the duty free shop interface unit 511 and the foreign tourist interface unit 513. ), The refund window operator interface unit 515, the airport customs interface unit 517, purchase history management unit 519, export confirmation unit 521, refund processing unit 523, member registration unit 525 is controlled to perform the operation can do.
또한, 메모리(503) 또는 저장장치(505)는 프로세서(501)와 연동하여 저장 장치(505)에 저장된 정보를 이용하여 면세판매장 인터페이스부(511), 외국인 관광객 인터페이스부(513), 환급창구사업자 인터페이스부(515), 공항세관 인터페이스부(517), 구매내역 관리부(519), 반출 확인부(521), 환급 처리부(523), 회원 등록부(525)의 기능이 수행되도록 할 수 있다.In addition, the memory 503 or the storage device 505 is linked with the processor 501 using the information stored in the storage device 505, the duty free shop interface unit 511, the foreign tourist interface unit 513, the refund window operator. The interface unit 515, the airport customs interface unit 517, the purchase history management unit 519, the export confirmation unit 521, the refund processing unit 523, and the member registration unit 525 may be performed.
또한, 도 4에 도시한 프로세서(501), 메모리(503), 저장장치(505), I/O 인터페이스(507) 및 네트워크 인터페이스(509)는 하나의 컴퓨터에 구현될 수도 있으며 또는 복수의 컴퓨터에 분산되어 구현될 수도 있다.In addition, the processor 501, the memory 503, the storage 505, the I / O interface 507, and the network interface 509 illustrated in FIG. 4 may be implemented in one computer or a plurality of computers. It may be implemented in a distributed manner.
이때, 면세판매장 인터페이스부(511), 외국인 관광객 인터페이스부(513), 환급창구사업자 인터페이스부(515), 공항세관 인터페이스부(517), 구매내역 관리부(519), 반출 확인부(521), 환급 처리부(523), 회원 등록부(525)는 단일 서버 즉 환급 운용 서버(미도시)로 구현되고, 회원 DB(527), 구매내역 DB(529) 및 환급내역 DB(531)은 데이터베이스 서버(미도시)로 구현될 수 있다. 이때, 환급 운용 서버(미도시) 및 데이터베이스 서버(미도시)는 인터넷망(미도시) 또는 전용망(미도시)을 통해 상호 연결되어 하나의 컴퓨터 내에서 동작하는 것처럼 서로 연동할 수 있다.At this time, the duty free shop interface unit 511, foreign tourist interface unit 513, refund window operator interface unit 515, airport customs interface unit 517, purchase history management unit 519, export confirmation unit 521, refund The processor 523 and the member register 525 are implemented as a single server, that is, a refund management server (not shown), and the member DB 527, the purchase history DB 529, and the refund history DB 531 are database servers (not shown). ) Can be implemented. In this case, the refund operation server (not shown) and the database server (not shown) may be connected to each other as if they are connected to each other through an internet network (not shown) or a dedicated network (not shown).
여기서, 면세판매장 인터페이스부(511)는 면세판매장에 설치된 클라이언트 장치와 네트워크(600)를 통해 접속된다. 그리고 구매내역 관리부(519), 환급 처리부(521) 및 회원 등록부(523)와 연동하여 로그인 정보, 거래 정보, 통계 관리, 정산 관리, 가맹 관리 및 부가서비스 정보를 포함하는 세금 환급 관련 정보 등록 및 조회를 위한 면세판매장용 인터페이스를 제공한다.Here, the duty free shop interface unit 511 is connected to the client device installed in the duty free shop through the network 600. And in conjunction with the purchase history management unit 519, refund processing unit 521 and member registration unit 523 register and query tax refund related information including login information, transaction information, statistics management, settlement management, affiliated management and additional service information Provides a duty-free shop interface for.
이때, 면세판매장용 인터페이스는 가맹점 클라이언트 장치(200)에 탑재된 어플리케이션과 연동하는 어플리케이션 화면을 통해 제공될 수 있다. 물론, 웹 화면을 통해 제공될 수도 있다.In this case, the duty free shop interface may be provided through an application screen linked with the application mounted on the affiliated client device 200. Of course, it may be provided through a web screen.
외국인 관광객 인터페이스부(513)는 환급 처리부(521) 및 회원 등록부(523)와 연동하고, 네트워크(600) 상에서 로그인 정보, 멤버십 관리, 마이페이지, 부가서비스 및 세금 환급 서비스 안내를 포함하는 세금 환급 관련 정보 등록 및 조회를 위한 외국인 관광객용 인터페이스를 제공한다.The foreign tourist interface unit 513 is linked with the refund processing unit 521 and the member registration unit 523 and related to tax refund including login information, membership management, My page, additional services, and tax refund service guidance on the network 600. It provides an interface for foreign tourists for information registration and inquiry.
여기서, 외국인 관광객용 인터페이스는 외국인 관광객이 소지하는 휴대 단말에 탑재된 어플리케이션과 연동하는 어플리케이션 화면을 통해 제공될 수 있다. 물론, 웹 화면을 통해 제공될 수도 있다.Here, the interface for foreign tourists may be provided through an application screen linked with an application mounted on a mobile terminal possessed by a foreign tourist. Of course, it may be provided through a web screen.
환급창구사업자 인터페이스부(515)는 환급 창구 사업자의 클라이언트 장치와 네트워크(600)를 통해 접속되고, 환급 처리부(521) 및 회원 등록부(523)와 연동하여 환급 청구, 통계 관리, 정산 관리, 가맹점 관리, 멤버십 관리 및 고객 대응을 포함하는 세금 환급 관련 정보 등록 및 조회를 위한 환급창구사업자용 인터페이스를 제공한다.The refund counter operator interface 515 is connected to the client device of the refund counter operator through the network 600, and works in conjunction with the refund processing unit 521 and the member registrar 523 to request a refund, statistics management, settlement management, and merchant management. It provides a refund counter operator interface for registering and retrieving tax refund-related information, including membership management and customer response.
이때, 환급창구사업자용 인터페이스 웹 화면을 통해 제공될 수 있다.In this case, the refund window may be provided through the interface web screen for the operator.
공항세관 인터페이스부(517)는 공항 세관에 설치된 클라이언트 장치와 네트워크(600)를 통해 접속되고, 구매내역 관리부(519) 및 환급 처리부(521)와 연동하여 환급 청구, 통계 관리, 정산 관리, 가맹점 관리, 멤버십 관리 및 고객 대응을 포함하는 세금 환급 관련 정보 등록 및 조회를 위한 공항세관용 인터페이스를 제공한다.The airport customs interface unit 517 is connected to the client device installed in the airport customs office through the network 600, and works in conjunction with the purchase history management unit 519 and the refund processing unit 521 for refund claims, statistics management, settlement management, and merchant management. It provides an airport customs interface for registering and retrieving tax refund-related information, including membership management and customer response.
구매내역 관리부(519)는 가맹점 클라이언트 장치(200)로부터 수신되는 고객번호와 환급 전표로 활용되는 구매 내역을 매칭하여 구매내역 DB(529)에 저장한다. The purchase history management unit 519 matches the customer number received from the affiliated client device 200 and the purchase history utilized as the refund slip and stores the purchase details in the purchase history DB 529.
반출 확인부(521)는 공항세관 클라이언트 장치(300)로부터 수신되는 고객번호와 매칭된 구매 내역을 구매내역 DB(529)로부터 획득하여 공항세관 클라이언트 장치(300)에게 전달하고, 반출 승인 결과를 수신한다. The export confirmation unit 521 acquires the purchase details matched with the customer number received from the airport customs client device 300 from the purchase history DB 529 and delivers them to the airport customs client device 300 and receives the export approval result. do.
환급 처리부(523)는 공항세관 클라이언트 장치(300)로부터 반출승인이 수신되는 경우, 외국인 관광객에게 구매 내역에 따른 세금 환급을 처리하고, 가맹점 클라이언트 장치(200)에게 외국인 관광객에게 지급된 환급금 청구를 요청한다.When the export approval is received from the airport customs client device 300, the refund processing unit 523 processes the tax refund according to the purchase details to the foreign tourist, and requests the merchant client device 200 to claim the refund paid to the foreign tourist. do.
그리고 환급 처리부(523)는 환급 처리 및 환급금 청구 요청을 포함하는 환급 내역을 환급 내역 DB(531)에 저장한다.The refund processing unit 523 stores the refund details including the refund processing and the refund request in the refund details DB 531.
회원 등록부(525)는 회원 가입 프로세스에 따라 회원 등록된 외국인 관광객에게 고객번호를 발급하고, 외국인 관광객이 제공한 고객 정보와 고객번호를 매칭하여 회원 DB(527)에 저장한다. 여기서, 고객번호는 회원 등록된 외국인 관광객을 식별할 수 있게 발급되는 번호이다.The member registration unit 525 issues a customer number to a foreign tourist registered as a member according to the membership registration process, and matches and stores the customer information and the customer number provided by the foreign tourist in the member DB 527. Here, the customer number is a number issued to identify the foreign tourist registered as a member.
여기서, 회원 등록부(525)는 문자 및 숫자가 조합된 일련번호 형태의 고객번호를 외국인 관광객에게 발급한다. 이때, 회원 등록부(525)는, 일련번호 및 고객 정보가 저장된 QR 코드를 외국인 관광객에게 발급할 수 있다.Here, the member registration unit 525 issues a customer number in the form of a combination of letters and numbers to foreign tourists. At this time, the member registration unit 525 may issue a QR code in which the serial number and the customer information are stored to the foreign tourist.
회원 등록부(525)는 외국인 관광객이 소지한 단말 즉 고객 클라이언트 장치(100)와 연결되어 회원 등록 절차 즉 고객번호 발급 및 고객 정보 등록을 수행할 수 있다.The member registration unit 525 may be connected to a terminal possessed by a foreign tourist, that is, the client device 100, to perform a member registration procedure, that is, issue a customer number and register customer information.
회원 등록부(525)는 가맹점 클라이언트 장치(200)와 연결되어 회원 등록 절차 즉 고객번호 발급 및 고객 정보 등록을 수행할 수 있다.The member registration unit 525 may be connected to the affiliated client device 200 to perform a member registration procedure, that is, issue a customer number and register customer information.
이러한 세금 환급 시스템(500)이 세금 환급 처리 제공 방법을 구현하는 과정은 도 5와 같다.The process of implementing the tax refund processing method by the tax refund system 500 is shown in FIG. 5.
도 5를 참조하면, 세금 환급 시스템(500)의 회원 등록부(523)가 외국인 관광객에게 고객번호를 발급한다(S201). 그리고 고객정보를 등록받아 회원 DB(527)에 저장한다(S203).Referring to FIG. 5, the member registration unit 523 of the tax refund system 500 issues a customer number to a foreign tourist (S201). The customer information is registered and stored in the member DB 527 (S203).
이때, 외국인 관광객은 입국전 온라인 상에서 회원 가입 후, 고객번호를 발급받을 수 있다. 또는 공항창구 혹은 시내 환급창구를 방문하여 회원 가입 후, 고객번호를 발급받을 수 있다.In this case, the foreign tourist can be issued a customer number after joining the online before entry. Or visit the airport counter or the city's refund counter and register to receive a customer number.
이때, 세금 환급 시스템(500)의 운용자는 고객번호 및 고객정보가 포함된 QR 코드 또는 바코드가 출력된 스티커를 외국인 관광객에게 지급할 수 있다. 이러한 스티커는 여권이나 카드에 부착되어 소지가 간편할 수 있다.At this time, the operator of the tax refund system 500 may provide a foreign tourist with a sticker that outputs a QR code or a barcode including a customer number and customer information. Such a sticker may be attached to a passport or a card and may be easily carried.
이때, 고객번호 즉 PIN만 발급할 수 도 있다.At this time, only the customer number, that is, the PIN may be issued.
이후, 가맹점 클라이언트 장치(200)는 외국인 관광객이 제시한 QR 코드를 판독(S205)하여 고객정보를 확인한다(S207).Thereafter, the affiliated store client device 200 reads the QR code presented by the foreign tourist (S205) and checks the customer information (S207).
즉 외국인 관광객은 세금 환급 시스템(500)의 사업자가 가맹계약이 체결된 면세판매장을 방문한 경우, 쇼핑후 결제 할 때, 스티커만 제시할 수 있다. 그러면, 가맹점 클라이언트 장치(200)가 스티커에 표시된 QR 코드를 판독한 후, 고객정보를 확인할 수 있다. That is, the foreign tourist can only present a sticker when paying after shopping, when the operator of the tax refund system 500 visits the duty-free shop where the affiliate contract is concluded. Then, after the merchant client device 200 reads the QR code displayed on the sticker, the customer information can be confirmed.
이때, 도면에 나타내지는 않았지만 외국인 관광객이 고객번호만 제시한 경우, 고객번호를 세금 환급 시스템(500)의 회원 등록부(523)에게 제공하여 고객정보를 획득할 수 있다. 이때, 고객정보는 국적, 본국주소, 성명, 여권번호, 송금용 본인계좌번호 및 은행명 등이 될 수 있다.In this case, although not shown in the drawings, if the foreign tourist presented only the customer number, the customer number may be provided to the member registration unit 523 of the tax refund system 500 to obtain customer information. In this case, the customer information may be a nationality, home address, name, passport number, transfer account number and bank name.
다음, 가맹점 클라이언트 장치(200)는 확인한 고객정보, 고객번호 및 구매내역을 세금 환급 시스템(500)으로 전송한다(S209).Next, the affiliated client device 200 transmits the confirmed customer information, the customer number, and the purchase history to the tax refund system 500 (S209).
여기서, 구매내역은 환급 청구를 위해 필요한 환급 전표에 수록되는 정보들이 모두 포함될 수 있다.Here, the purchase history may include all the information contained in the refund slip required for the refund claim.
다음, 세금 환급 시스템(500)의 구매내역 관리부(519)는 S209 단계에서 수신한 구매내역과 고객번호를 매칭하여 구매내역 DB(529)에 저장한다(S211).Next, the purchase history management unit 519 of the tax refund system 500 matches the purchase history and the customer number received in step S209 and stores them in the purchase history DB 529 (S211).
다음, 공항세관 클라이언트 장치(300)는 공항세관에서 외국인 관광객이 제시한 고객번호를 포함하는 구매내역 조회를 세금 환급 시스템(500)으로 요청한다(S213). 이때, 공항세관 클라이언트 장치(300)는 세금 환급 시스템(500)에 로그인하여 제공되는 화면 안내에 따라 고객번호를 제공 및 구매내역 조회를 요청할 수 있다.Next, the airport customs client device 300 requests the tax refund system 500 to query the purchase history including the customer number presented by the foreign tourist at the airport customs (S213). In this case, the airport customs client device 300 may log in to the tax refund system 500 and may request to provide a customer number and request a purchase history in accordance with a screen guide provided.
다음, 세금 환급 시스템(500)의 반출 확인부(521)는 S213 단계에서 수신된 고객번호를 토대로 구매내역 DB(529)를 검색(S215)한다. 그리고 검색 결과를 반환한다(S217). Next, the export confirmation unit 521 of the tax refund system 500 searches for the purchase history DB 529 based on the customer number received in step S213 (S215). The search result is returned (S217).
즉, 외국인 관광객이 출국전 세관에 방문하여 여권 및 고객번호를 제시한다. 그러면, 공항세관의 담당자가 구매물품 반출을 위해 세관에 신고된 물품에 대한 구매내역을 S217 단계를 통해 획득한 후, 반출물품과 환급전표 목록 대조 확인란 체크가 이루어진다. 이때, 세금 환급 시스템(500)의 반출 확인부(521)는 체크 결과 대조가 확인되면, 반출 승인 또는 대조가 확인되지 않으면 반출 불가를 담당자로부터 입력받아 세금 환급 시스템(500)으로 전송한다(S219).In other words, foreign tourists visit customs before departure and present their passport and customer number. Then, after the person in charge of the airport customs acquires the purchase history for the goods reported to the customs for the export of the purchased goods through the step S217, the check box of the check list check list against the returned goods and the refund slip is performed. At this time, the export confirmation unit 521 of the tax refund system 500, if the check is confirmed as a check result, if the export approval or check is not confirmed, the input is not received from the person in charge and transmits to the tax refund system 500 (S219) .
그러면, 세금 환급 시스템(500)의 반출 확인부(521)는 S219 단계에서 수신된 반출 승인 결과를 고객번호와 함께 저장한다(S221).Then, the export confirmation unit 521 of the tax refund system 500 stores the export approval result received in step S219 together with the customer number (S221).
이후, 세금 환급 시스템(500)의 환급 처리부(521)는 환급창구사업자 클라이언트 장치(400)로부터 반출 승인 결과 조회 요청을 수신한다(S223). 그리고 환급창구사업자가 S223 단계에서 제공한 고객번호에 매칭되는 반출 승인 결과를 검색(S225)한 후, 결과를 반환한다(S227).Subsequently, the refund processing unit 521 of the tax refund system 500 receives an export approval result inquiry request from the refund window operator client device 400 (S223). The refund window operator searches for the export approval result that matches the customer number provided in step S223 (S225), and then returns the result (S227).
이때, 환급창구사업자 클라이언트 장치(400)는 S227 단계에서 수신한 정보가 반출 승인인 경우로 판단(S229)되면 세금 환급 시스템(500)으로 환급을 요청한다(S231).At this time, if the refund window operator client device 400 determines that the information received in step S227 is the export approval (S229) and requests a refund to the tax refund system 500 (S231).
여기서, 외국인 관광객은 출국전 과세 구역의 세관을 통과한 후, 환급창구를 방문하여 여권 및 고객번호를 제시하면, 환급창구사업자 클라이언트 장치(400)는 S223~S231 단계를 수행한다. 그리고 환급창구사업자는 반출 승인된 외국인 관광객에게 환급금을 현금으로 또는 외국인 관광객이 제시한 계좌로 환급을 선지급한다. 이때, 계좌는 세금 환급 시스템(500)에게 등록되어 있을 수 있다. Here, after the foreign tourist passes through the customs of the tax zone before departure, visit the refund window to present the passport and customer number, the refund window operator client device 400 performs the steps S223 ~ S231. Refund counter operators shall prepay refunds in cash to foreign tourists approved for export or in the accounts presented by foreign tourists. In this case, the account may be registered in the tax refund system 500.
또한, 환급창구사업자는 환급요청에 따라 환급대행수수료를 제외한 환급금을 지급할 수 있다.In addition, the refund counter operator may pay a refund except for the refund agent fee upon request for refund.
다음, 세금 환급 시스템(500)의 환급 처리부(521)는 가맹점 클라이언트 장치(200)에게 환급금 청구를 요청한다(S233). 이때, S233 단계는 웹 화면 또는 어플리케이션 화면 상에 표시될 수 있다.Next, the refund processing unit 521 of the tax refund system 500 requests a refund request from the merchant client device 200 (S233). In this case, step S233 may be displayed on a web screen or an application screen.
다음, 가맹점 클라이언트 장치(200)는 환급금 청구 승인을 세금환급 시스템(500)으로 전송한다(S235). 이때, 환급금 청구 승인 역시 웹 화면 또는 어플리케이션 화면 상에서 이루어질 수 있다. 이때, 후정산이 이루어진다. Next, the merchant client device 200 transmits the refund request approval to the tax refund system 500 (S235). In this case, the refund request approval may also be made on a web screen or an application screen. At this time, the post settlement is made.
그리고 면세판매장의 사업자는 세금 환급에 따른 영세율을 세무서에 신고한다. 이때, 신고는 오프라인 상에서 혹은 전산망을 통해 이루어질 수 있다.The operator of the duty-free shop reports the tax rate according to the tax refund to the tax office. In this case, the report may be made offline or through a computer network.
다음, 세금 환급 시스템(500)의 환급 처리부(521)는 환급금 지급 및 처리 내역을 환급내역 DB(531)에 저장한다(S237).Next, the refund processing unit 521 of the tax refund system 500 stores the refund payment and processing details in the refund history DB 531 (S237).
다시, 도 4를 참조하면, 면세판매장 인터페이스부(511), 외국인 관광객 인터페이스부(513)가 어플리케이션으로 구현되는 경우, 표 1과 같은 항목들로 구성된 화면 처리 및 기능을 수행할 수 있다.Again, referring to FIG. 4, when the duty free shop interface unit 511 and the foreign tourist interface unit 513 are implemented as an application, screen processing and functions configured as shown in Table 1 may be performed.
표 1
외국인 관광객 면세판매장(가맹점)
로그인(Log In)/로그아웃(Log Out) Log In 로그인(Log In)/로그아웃(Log Out) Log In
Log Out Log Out
고객번호 찾기 고객번호 찾기
비밀번호 찾기 비밀번호 찾기
멤버십 관리 멤버십 가입 거래 정보 거래 정보 입력
멤버십 정보 수정 거래 정보 전송
멤버십 탈퇴 거래 정보 조회
고객번호 등록 거래 정보 취소
마이 페이지 고객 번호 조회 가맹 관리 가입 내역 조회
환급 내역 조회 가입 내역 수정
나의 상담 내역 가맹점 탈퇴 요청
부가서비스 가맹점 안내 부가서비스 환급 절차 안내(음성-외국어)
여행 멤버십 가입 대행
맛집 Help 공지사항
대중교통 이용 가이드
서비스 안내 KtTR란? FAQ
Tax Refund 안내 관리자 문의
멤버십 활용 안내 고객센터 연결
Help 공지사항
FAQ
문의하기
고객센터 연결
일반 공통 다국어 지원
이용약관
가맹점 제휴 안내
Table 1
Foreign tourists Duty Free Shops (Members)
Log In / Log Out Log In Log In / Log Out Log In
Log out Log out
Find your account number Find your account number
Forgot your password Forgot your password
Membership Management Join Membership Transaction information Enter transaction information
Edit membership information Transaction Information Transfer
Leave Membership Transaction Information Inquiry
Account Registration Cancel transaction information
my page Look up customer number Affiliate management View subscription history
Refund History Inquiry Edit subscription history
My consultation history Merchant Withdrawal Request
Extra service Merchant Information Extra service Refund Procedure (Voice-Foreign Language)
Travel Membership subscription agency
restaurant Help Notice
public transport User guide
service information What is KtTR? FAQ
Tax Refund Guide Contact Manager
Membership Usage Guide Customer Center Connection
Help Notice
FAQ
Contact us
Customer Center Connection
General common Multilingual Support
Terms of Use
Merchant Affiliate Guide
또한, 면세판매장 인터페이스부(511), 외국인 관광객 인터페이스부(513), 환급창구사업자 인터페이스부(515)는 웹으로 구현되는 경우, 표 2와 같은 항목들로 구성된 화면 처리 및 기능을 수행할 수 있다.In addition, the duty-free shop interface unit 511, the foreign tourist interface unit 513, the refund window operator interface unit 515, when implemented in the web, may perform the screen processing and functions consisting of the items shown in Table 2. .
표 2
외국인 관광객 면세판매장(가맹점) 환급창구사업자
로그인(Log In)/로그아웃(Log Out) Log In 로그인(Log In)/로그아웃(Log Out) Log In 환급 청구 회원 조회
Log Out Log Out 환급 정보 조회
고객번호 찾기 고객번호 찾기 환급 처리 체크
비밀번호 찾기 비밀번호 찾기 통계 관리 통계 조회
멤버십 관리 멤버십 가입 통계 관리 통계 조회 통계 액셀 저장
가입 정보 수정 통계 저장 정산 관리 환급 청구액 조회
멤버십 탈퇴 거래 이력 조회 청구서 발송
고객번호 등록 거래 이력 저장 미입금 조회
이메일 연동 정산 관리 환급 청구액 조회 가맹점 관리 가맹점 조회
마이 페이지 고객정보 조회 청구 계산서 조회 가맹점 등록
고객정보 출력 영세율 조회 멤버십 관리 멤버십 조회
환급 내역 조회 영세율 자료 출력 환급 이력 조회
나의 상담 내역 거래 정보 거래 정보 입력 멤버십 가입 대행
가맹점 안내 검색 거래 정보 전송 VOC 관리 멤버십 문의 조회
조회 거래 정보 조회 멤버십 답변
가맹점 제휴 안내 거래 정보 취소 가맹점 문의 조회
부가서비스 여행 가맹 관리 가입 내역 조회 가맹점 답변
맛집 가입 내역 수정
대중교통 가맹점 탈퇴 요청
서비스 안내 KtTR란? 부가서비스 환급 절차 안내(음성-외국어)
Tax Refund 안내 멤버십 가입 대행
멤버십 활용 안내 Help 공지사항
Help 공지사항 FAQ
FAQ 문의하기
문의하기 관리자 문의
일반 공통 다국어 지원
이용 약관
가맹점 제휴 안내
TABLE 2
Foreign tourists Duty Free Shops (Members) Refund Counter Operator
Log In / Log Out Log In Log In / Log Out Log In Refund Claim Member lookup
Log out Log out Refund Information Inquiry
Find your account number Find your account number Refund processing check
Forgot your password Forgot your password Statistics management Statistics lookup
Membership Management Join Membership Statistics management Statistics lookup Save statistics excel
Edit subscription information Save statistics Settlement Management Refund Claim Inquiry
Leave Membership Transaction history inquiry Billing
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도 6 내지 도 14는 본 발명의 실시예에 따른 세금 환급 서비스 화면 예시도이다.6 to 14 are exemplary views of a tax refund service screen according to an embodiment of the present invention.
먼저, 도 6은 본 발명의 실시예에 따른 환급창구사업자를 위한 화면 예시도이다.First, Figure 6 is an exemplary view of the screen for the refund window operators according to an embodiment of the present invention.
도 6을 참조하면, 환급창구사업자 인터페이스부(515)는 복수의 메뉴 항목(701), 고객 필수정보 및 환급 정보가 포함된 고객정보 조회 및 환급정보 조회 화면(700)을 제공한다. 즉 환급창구사업자의 창구를 방문한 외국인 관광객이 고객번호 즉 고객번호 및 여권을 제출하면, 환급창구사업자 클라이언트 장치(300)는 환급창구사업자 인터페이스부(515)가 제공하는 도 6의 화면을 확인하여 환급을 처리할 수 있다.Referring to FIG. 6, the refund window operator interface unit 515 provides a plurality of menu items 701, customer information inquiry and refund information inquiry screen 700 including customer essential information and refund information. That is, when a foreign tourist who visits the counter of the refund counter operator submits a customer number, that is, a customer number and a passport, the refund counter operator client device 300 checks the screen of FIG. 6 provided by the refund counter operator interface unit 515 and refunds it. Can be processed.
또한, 환급창구사업자 인터페이스부(515)는 복수의 메뉴 항목(801), 고객 필수정보(803) 및 환급 이력(805)이 포함된 고객정보 조회 및 환급 이력 조회 화면(800)을 제공한다.In addition, the refund window operator interface unit 515 provides a customer information inquiry and a refund history inquiry screen 800 including a plurality of menu items 801, customer essential information 803, and a refund history 805.
다음, 도 7은 본 발명의 실시예에 따른 외국인 관광객의 회원 가입을 위한 화면 예시도이다.Next, Figure 7 is an illustration of a screen for membership of a foreign tourist according to an embodiment of the present invention.
도 7을 참조하면, 외국인 관광객 인터페이스부(513)는 도 7의 (a)의 화면을 고객 클라이언트 장치(100)에게 제공한다. 그리고 외국인 관광객이 회원 가입 항목을 선택하는 경우, (b)와 같이 약관 동의 화면을 출력한다. 이때, 확인이 이루어지면, 도 7의 (c)와 같이 고객정보 등록 화면을 출력한다. 고객 정보 등록이 완료되면, 도 7의 (d)와 같이 고객번호 즉 고객번호가 제시된 화면을 출력한다. 이와 같은 절차를 통해 외국인 관광객에게 고객번호 발급이 이루어진다. Referring to FIG. 7, the foreign tourist interface unit 513 provides the screen of FIG. 7A to the customer client device 100. When the foreign tourist selects a member registration item, a screen for accepting the terms is displayed as shown in (b). At this time, if confirmation is made, the customer information registration screen is output as shown in FIG. When the customer information registration is completed, as shown in FIG. Through this process, customer number is issued to foreign tourists.
다음, 도 8은 본 발명의 실시예에 따른 외국인 관광객의 고객번호 조회를 위한 화면 예시도이다.Next, FIG. 8 is a diagram illustrating a screen for querying a customer number of a foreign tourist according to an exemplary embodiment of the present invention.
도 8을 참조하면, 외국인 관광객 인터페이스부(513)는 고객번호 조회 화면을 제공하는데, 고객번호와, 고객번호 및 고객정보가 저장된 QR 코드를 화면(900)에 표시한다.Referring to FIG. 8, the foreign tourist interface unit 513 provides a customer number inquiry screen, and displays the customer number, the QR code in which the customer number and the customer information are stored, on the screen 900.
다음, 도 9는 본 발명의 실시예에 따른 외국인 관광객의 환급 내역 조회를 위한 화면 예시도이다.Next, Figure 9 is an exemplary view for screening the refund history of the foreign tourists according to an embodiment of the present invention.
도 9를 참조하면, 외국인 관광객 인터페이스부(513)는 고객 클라이언트 장치(100)의 요청에 따라, 기간별, 물품 유형 별, 환급 여부 별로 환급 내역을 조회할 수 있는 화면(1000)을 제공한다.Referring to FIG. 9, the foreign tourist interface unit 513 provides a screen 1000 for retrieving refund details for each period, item type, and refund status according to a request of the client device 100.
다음, 도 10은 본 발명의 실시예에 따른 면세 판매장의 구매내역 등록을 위한 화면 예시도이다.Next, Figure 10 is an exemplary view of the screen for registering the purchase history of the duty-free shop according to an embodiment of the present invention.
도 10을 참조하면, 면세판매장 인터페이스부(511)는 도 10의 (a)와 같이 가맹점 로그인 화면을 제공한다. 이때, 거래정보 입력이 선택되면, 도 10의 (b), (c)와 같이 거래 정보를 등록할 수 있는 화면을 출력한다. 이때, 도 10의 (d)를 통해 추가 거래 정보를 등록할 수 있다. 입력이 완료되어 전송이 클릭되면, 도 10의 (e)와 같이 거래 내역 확인 화면을 출력한다. Referring to FIG. 10, the duty free shop interface unit 511 provides a merchant login screen as shown in FIG. 10 (a). At this time, if the input of the transaction information is selected, as shown in (b), (c) of Figure 10 outputs a screen to register the transaction information. In this case, additional transaction information may be registered through FIG. 10 (d). When the input is completed and the transmission is clicked, the transaction history confirmation screen is output as shown in FIG.
다음, 도 11은 본 발명의 실시예에 따른 면세 판매장의 구매내역 조회를 위한 화면 예시도이다.Next, FIG. 11 is an exemplary view of a screen for inquiry of purchase history of a duty-free shop according to an embodiment of the present invention.
도 11을 참조하면, 면세판매장 인터페이스부(511)는 도 11의 (a)와 같이 가맹점 로그인 화면을 제공한다. 이때, 거래 정보 조회가 선택되면, 도 11의 (b)와 같이 거래일을 선택하여 거래 정보를 조회요청할 수 있는 화면을 출력한다. 이때, 거래 취소가 선택되면, 도 11의 (c)와 같이 거래 내역 취소를 한번더 확인한 후, 도 11의 (d)와 같이 거래 내역 취소 결과를 제공한다. Referring to FIG. 11, the duty free shop interface unit 511 provides a merchant login screen as shown in FIG. 11 (a). In this case, when the transaction information inquiry is selected, as shown in (b) of FIG. At this time, if the transaction cancellation is selected, after confirming the transaction details cancellation once again as shown in (c) of FIG. 11, and provides a transaction history cancellation result as shown in (d) of FIG.
다음, 도 12는 본 발명의 실시예에 따른 면세 판매장의 통계 조회를 위한 화면 예시도이다.Next, FIG. 12 is an exemplary view of a screen for statistical inquiry of a duty-free sales floor according to an embodiment of the present invention.
도 12를 참조하면, 면세판매장 인터페이스부(511)는 날짜 별로 통계 조회 화면을 제공한다. 즉 날짜 별로 환급 처리가 이루어진 물품 종류, 환급 건수 및 금액을 확인할 수 있게 한다.Referring to FIG. 12, the duty free shop interface unit 511 provides a statistical inquiry screen for each date. In other words, it is possible to check the type of goods, the number of refunds and the amount of refunds processed by date.
다음, 도 13은 본 발명의 실시예에 따른 면세판매장의 환급 청구액 조회를 위한 화면 예시도이다.Next, Figure 13 is an exemplary view of the screen for the refund claim inquiry of the duty-free shop according to an embodiment of the present invention.
도 13을 참조하면, 면세판매장 인터페이스부(511)는 도 13의 (a)와 같이 환급 청구액을 날짜 별로, 물품별로, 판매수량, 환급건수 별로 조회할 수 있는 화면을 제공한다. 이때, 청구서 조회가 클릭되면 도 13의 (b)와 같이 해당 내역에 대한 청구서 화면을 제공한다.Referring to FIG. 13, the duty-free shop interface unit 511 provides a screen for retrieving the refund request by date, by item, by sales quantity, and by refund number, as shown in FIG. At this time, when the bill inquiry is clicked, the invoice screen for the corresponding details is provided as shown in FIG.
이상에서 본 발명의 실시예에 대하여 상세하게 설명하였지만 본 발명의 권리범위는 이에 한정되는 것은 아니고 다음의 청구범위에서 정의하고 있는 본 발명의 기본 개념을 이용한 당업자의 여러 변형 및 개량 형태 또한 본 발명의 권리범위에 속하는 것이다. Although the embodiments of the present invention have been described in detail above, the scope of the present invention is not limited thereto, and various modifications and improvements of those skilled in the art using the basic concepts of the present invention defined in the following claims are also provided. It belongs to the scope of rights.

Claims (20)

  1. 외국인 관광객을 대상으로 세금을 환급하는 시스템으로서,As a system for refunding taxes for foreign tourists,
    회원 등록된 외국인 관광객에게 발급된 고객번호와, 상기 외국인 관광객의 구매 내역을 매칭하여 저장하는 데이터베이스 서버; 및A database server for matching and storing a customer number issued to a registered foreign tourist and a purchase history of the foreign tourist; And
    세금 환급을 위한 환급 전표 발행 및 저장, 상기 고객번호를 토대로 구매 내역 조회, 반출승인 및 환급 처리를 위한 전산 프로세스를 구현하는 환급 운용 서버Refund operation server that implements and saves refund documents for tax refund, inquiry of purchase history, export approval and refund processing based on the customer number
    를 포함하는 세금 환급 시스템.Tax refund system comprising a.
  2. 제1항에 있어서,The method of claim 1,
    상기 환급 운용 서버는,The refund operation server,
    면세판매장에 설치된 가맹점 클라이언트 장치로부터 수신되는 고객번호와 상기 가맹점 클라이언트 장치로부터 수신되는 상기 환급 전표로 활용되는 구매 내역을 매칭하여 상기 데이터베이스에 저장하는 구매내역 관리부Purchase history management unit for matching the customer number received from the merchant client device installed in the duty-free shop and the purchase history utilized as the refund slip received from the merchant client device to store in the database
    를 포함하는 세금 환급 시스템.Tax refund system comprising a.
  3. 제2항에 있어서,The method of claim 2,
    상기 구매내역 관리부는,The purchase history management unit,
    상기 가맹점 클라이언트 장치에 설치된 전용 어플리케이션을 통해 상기 고객번호 및 상기 구매내역을 수신하는 세금 환급 시스템.Tax refund system for receiving the customer number and the purchase history through a dedicated application installed on the merchant client device.
  4. 제3항에 있어서,The method of claim 3,
    상기 가맹점 클라이언트 장치에 설치된 어플리케이션은, The application installed in the merchant client device,
    스마트폰 또는 태블릿 PC에 다운로드하여 설치 가능한 스마트폰 어플리케이션을 포함하는 세금 환급 시스템.Tax refund system that includes a smartphone application that can be downloaded and installed on a smartphone or tablet PC.
  5. 제2항에 있어서,The method of claim 2,
    상기 환급 운용 서버는,The refund operation server,
    공항세관에 설치된 세관 클라이언트 장치로부터 수신되는 고객번호와 매칭된 구매 내역을 상기 데이터베이스 서버로부터 획득하여 상기 세관 클라이언트 장치에게 전달하고, 반출 승인 결과를 수신하는 반출 확인부Export confirmation unit for obtaining the purchase history matching the customer number received from the customs client device installed in the airport customs from the database server to the customs client device, and receives the export approval result
    를 더 포함하는 세금 환급 시스템.Tax refund system further comprising.
  6. 제5항에 있어서,The method of claim 5,
    상기 환급 운용 서버는,The refund operation server,
    상기 세관 클라이언트 장치로부터 반출승인이 수신되는 경우, 상기 외국인 관광객에게 상기 구매 내역에 따른 세금 환급을 처리하고, 상기 가맹점 클라이언트 장치에게 상기 외국인 관광객에게 지급된 환급금 청구를 요청하는 환급 처리부Receipt processing unit for processing the tax refund according to the purchase details to the foreign tourists, and requesting the refund request paid to the foreign tourists to the merchant client device, when the export approval is received from the customs client device
    를 더 포함하는 세금 환급 시스템.Tax refund system further comprising.
  7. 제6항에 있어서,The method of claim 6,
    회원 가입 프로세스에 따라 회원 등록된 외국인 관광객에게 상기 코드를 발급하고, 상기 외국인 관광객이 제공한 고객 정보와 상기 코드를 매칭하여 상기 데이터베이스 서버에 저장하는 회원 등록부Member registration unit for issuing the code to the foreign tourists registered in accordance with the membership registration process, matching the code and the customer information provided by the foreign tourists in the database server
    를 더 포함하는 세금 환급 시스템.Tax refund system further comprising.
  8. 제7항에 있어서,The method of claim 7, wherein
    상기 회원 등록부는,The member registration unit,
    문자 및 숫자가 조합된 일련번호 형태의 고객번호를 상기 외국인 관광객에게 발급하는 세금 환급 시스템.Tax refund system for issuing a customer number in the form of a combination of letters and numbers to the foreign tourist.
  9. 제8항에 있어서,The method of claim 8,
    상기 회원 등록부는,The member registration unit,
    상기 일련번호 및 상기 고객 정보가 저장된 QR 코드를 상기 외국인 관광객에게 발급하는 세금 환급 시스템.Tax refund system for issuing the QR code stored in the serial number and the customer information to the foreign tourist.
  10. 제7항에 있어서,The method of claim 7, wherein
    면세판매장에 설치된 클라이언트 장치와 네트워크를 통해 접속되고, 상기 회원 관리부, 상기 구매 내역 관리부 및 상기 환급 처리부와 연동하여 로그인 정보, 거래 정보, 통계 관리, 정산 관리, 가맹 관리 및 부가서비스 정보를 포함하는 세금 환급 관련 정보 등록 및 조회를 위한 면세판매장용 인터페이스를 제공하는 면세판매장 인터페이스부;Taxes, including login information, transaction information, statistics management, settlement management, affiliate management and additional service information, connected to the client device installed in the duty-free shop through a network and linked with the member management unit, the purchase history management unit and the refund processing unit. Duty-free shop interface unit that provides a duty-free shop interface for registration and inquiry of refund-related information;
    상기 회원 등록부 및 상기 환급 처리부와 연동하고, 네트워크 상에서 로그인 정보, 멤버십 관리, 마이페이지, 부가서비스 및 세금 환급 서비스 안내를 포함하는 세금 환급 관련 정보 등록 및 조회를 위한 외국인 관광객용 인터페이스를 제공하는 외국인 관광객 인터페이스부;Foreign tourists who interface with the member registration unit and the refund processing unit and provide an interface for foreign tourists to register and inquire tax refund related information including login information, membership management, My Page, additional services, and tax refund service on the network. An interface unit;
    공항 세관에 설치된 클라이언트 장치와 네트워크를 통해 접속되고, 상기 구매 내역 관리부 및 상기 환급 처리부와 연동하여 환급 청구, 통계 관리, 정산 관리, 가맹점 관리, 멤버십 관리 및 고객 대응을 포함하는 세금 환급 관련 정보 등록 및 조회를 위한 공항세관용 인터페이스를 제공하는 공항 세관 인터페이스부; 및Registration of tax refund related information including refund claim, statistics management, settlement management, merchant management, membership management, and customer correspondence, which is connected via a network with a client device installed in the airport customs office and works in conjunction with the purchase history management unit and the refund processing unit; An airport customs interface unit providing an interface for airport customs for inquiry; And
    환급 창구 사업자의 클라이언트 장치와 네트워크를 통해 접속되고, 상기 회원 관리부 및 상기 환급 처리부와 연동하여 환급 청구, 통계 관리, 정산 관리, 가맹점 관리, 멤버십 관리 및 고객 대응을 포함하는 세금 환급 관련 정보 등록 및 조회를 위한 환급창구사업자용 인터페이스를 제공하는 환급창구사업자 인터페이스부Registration and inquiry of tax refund-related information, including refund claim, statistics management, settlement management, merchant management, membership management and customer correspondence, which are connected via a network with a client device of a refund counter operator and in association with the member management unit and the refund processing unit. Refund counter operator interface to provide a refund counter operator interface for the
    를 더 포함하는 세금 환급 시스템.Tax refund system further comprising.
  11. 제8항에 있어서,The method of claim 8,
    상기 면세판매장 인터페이스부는, The duty free shop interface unit,
    상기 면세판매장에 설치된 클라이언트 장치에 탑재된 어플리케이션과 연동하여 어플리케이션 화면을 통해 제공되는 상기 면세판매장용 인터페이스를 포함하고,And an interface for the duty free shop provided through an application screen in association with an application mounted on the client device installed in the duty free shop,
    상기 외국인 관광객 인터페이스부는,The foreign tourist interface unit,
    외국인 관광객이 소지하는 휴대 단말에 탑재된 어플리케이션과 연동하여 어플리케이션 화면을 통해 제공되는 상기 외국인 관광객용 인터페이스를 포함하는 세금 환급 시스템.Tax refund system comprising the interface for the foreign tourist provided through the application screen in conjunction with the application mounted on the mobile terminal possessed by the foreign tourist.
  12. 제11항에 있어서,The method of claim 11,
    상기 면세판매장 인터페이스부는, The duty free shop interface unit,
    웹 화면을 통해 제공되는 상기 면세판매장용 인터페이스를 포함하고,It includes the duty free sales interface provided through a web screen,
    상기 외국인 관광객 인터페이스부는,The foreign tourist interface unit,
    웹 화면을 통해 제공되는 상기 외국인 관광객용 인터페이스를 포함하며,It includes an interface for foreign tourists provided through a web screen,
    상기 환급창구사업자 인터페이스부는,The refund window operator interface unit,
    웹 화면을 통해 제공되는 상기 환급창구사업자용 인터페이스를 포함하는 세금 환급 시스템.Tax refund system including an interface for the refund window operator provided through a web screen.
  13. 외국인 관광객을 대상으로 하는 세금 환급 처리를 제공하는 방법으로서,As a method of providing tax refund processing for foreign tourists,
    세금 환급 시스템이 지정된 면세판매장에 설치된 클라이언트 장치로부터 상기 외국인 관광객의 고객번호 및 상기 외국인이 상기 면세판매장에서 구매한 물품의 구매 내역을 수신하는 단계;Receiving, by the tax refund system, a client number of the foreign tourist and a purchase history of the goods purchased by the foreign duty shop from the client device installed in the designated duty free shop;
    상기 고객번호 및 상기 구매 내역을 매칭하여 저장하는 단계;Matching and storing the customer number and the purchase history;
    공항세관에 설치된 클라이언트 장치로부터 수신되는 고객번호와 매칭된 구매 내역을 상기 공항세관에 설치된 클라이언트 장치로 전송하는 단계; 및Transmitting the purchase details matching the customer number received from the client device installed in the airport customs to the client device installed in the airport customs; And
    상기 공항세관에 설치된 클라이언트 장치로부터 반출 승인이 수신된 경우, 환급창구사업자의 클라이언트 장치의 요청에 따른 환급 요청을 상기 면세판매장에 설치된 클라이언트 장치에게 전달하는 단계When the export approval is received from the client device installed in the airport customs, delivering a refund request according to the request of the client device of the refund counter operator to the client device installed in the duty free shop
    를 포함하는 세금 환급 처리 제공 방법.Tax refund processing providing method comprising a.
  14. 제13항에 있어서,The method of claim 13,
    상기 전송하는 단계와 상기 전달하는 단계 사이에,Between the transmitting and the delivering step,
    상기 공항세관에 설치된 클라이언트 장치로부터 반출 승인 결과를 수신하여 상기 고객번호와 매칭하여 저장하는 단계를 더 포함하고,Receiving an export approval result from the client device installed in the airport customs, and matching and storing the customer number,
    상기 전달하는 단계는,The delivering step,
    상기 환급창구사업자의 클라이언트 장치가 요청한 고객번호에 매칭된 반출 승인 결과를 검색하여 반환하는 단계;Retrieving and returning an export approval result matching the customer number requested by the client device of the refund window operator;
    상기 반출 승인 결과가 상기 반출 승인인 경우, 상기 환급창구사업자의 클라이언트 장치로부터 환급 요청을 수신하는 단계; 및Receiving a refund request from a client device of the refund window operator when the export approval result is the export approval; And
    상기 환급 요청을 상기 면세판매장에 설치된 클라이언트 장치에게 전달하는 단계Forwarding the refund request to a client device installed in the duty free shop;
    를 포함하는 세금 환급 처리 제공 방법.Tax refund processing providing method comprising a.
  15. 제14항에 있어서,The method of claim 14,
    상기 환급 요청을 상기 면세판매장에 설치된 클라이언트 장치에게 전달하는 단계는,Delivering the refund request to the client device installed in the duty free shop,
    상기 면세판매장에 설치된 클라이언트 장치가 선택적으로 접속하여 확인 가능한 웹 화면 또는 어플리케이션 화면을 통해 구현되는 단계를 포함하는 세금 환급 처리 제공 방법.And a client device installed in the duty-free shop is implemented through a web screen or an application screen which can be selectively accessed and checked.
  16. 제15항에 있어서,The method of claim 15,
    상기 전달하는 단계 이후,After the delivering step,
    상기 외국인 관광객의 환급 처리 내역 조회 서비스를 제공하는 단계Providing a refund processing history inquiry service of the foreign tourist
    를 더 포함하는 세금 환급 처리 제공 방법.Tax refund processing providing method further comprising.
  17. 외국인 관광객 대상 세금 환급을 위해 국내에 지정된 면세판매장에 설치된 클라이언트 장치로서, A client device installed at a duty-free shop designated in Korea for tax refund for foreign tourists.
    외국인 관광객에게 발급된 고객번호를 토대로 상기 외국인 관광객의 고객 정보를 확인하는 사용자 확인부; 및A user confirmation unit for confirming customer information of the foreign tourist based on the customer number issued to the foreign tourist; And
    상기 외국인 관광객이 상기 면세판매장에서 구매한 물품의 구매 내역을 상기 고객번호와 함께 네트워크를 통해 세금 환급 시스템으로 전송하는 환급 전표 발행부Refund slip issuing unit for transmitting the purchase details of the goods purchased at the duty-free shop by the foreign tourist to the tax refund system through the network with the customer number
    를 포함하는 면세판매장 클라이언트 장치.Duty free shop client device comprising a.
  18. 제17항에 있어서,The method of claim 17,
    상기 고객번호 및 상기 고객 정보가 저장된 QR 코드 또는 바코드를 판독하는 코드 판독부를 더 포함하고,Further comprising a code reading unit for reading the QR code or bar code stored the customer number and the customer information,
    상기 사용자 확인부는,The user confirmation unit,
    상기 코드 판독부의 판독 결과를 토대로 상기 고객번호 및 상기 고객 정보를 화면에 출력하는 면세판매장 클라이언트 장치.A duty free shop client device for outputting the customer number and the customer information on the screen based on the reading result of the code reading unit.
  19. 제18항에 있어서,The method of claim 18,
    상기 세금 환급 시스템과 네트워크를 통해 연결되고, 환급 창구 사업자가 요청한 세금 환급 요청을 상기 세금 환급 시스템으로부터 수신하는 환급부A refund unit connected to the tax refund system through a network and receiving a tax refund request requested by a refund counter operator from the tax refund system
    를 더 포함하는 면세판매장 클라이언트 장치.Duty free voucher client device further comprising.
  20. 제19항에 있어서,The method of claim 19,
    상기 사용자 확인부, 상기 환급 전표 발행부 및 상기 환급부는,The user confirmation unit, the refund slip issuing unit and the refund unit,
    전용 어플리케이션을 통해 구현되는 면세판매장 클라이언트 장치.Duty free shop client device implemented through a dedicated application.
PCT/KR2013/004401 2012-09-05 2013-05-20 Tax refund system, method for providing tax refund process, and customer device for affiliated store WO2014038775A1 (en)

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