WO2011153757A1 - 运行维护操作***和方法 - Google Patents
运行维护操作***和方法 Download PDFInfo
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- WO2011153757A1 WO2011153757A1 PCT/CN2010/077278 CN2010077278W WO2011153757A1 WO 2011153757 A1 WO2011153757 A1 WO 2011153757A1 CN 2010077278 W CN2010077278 W CN 2010077278W WO 2011153757 A1 WO2011153757 A1 WO 2011153757A1
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- alarm
- information
- performance
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
Definitions
- the present invention relates to the field of communications, and in particular, to an operation and maintenance operating system and method.
- the daily maintenance tasks of a telecom operator's intelligent network service are relatively numerous, including loading and unloading, activating and deactivating services, and key performance parameters of the server board (such as disk input and output).
- IP Internet Protocol
- the technical problem to be solved by the present invention is to provide a service operation and maintenance method and system for conveniently maintaining the operation status of the intelligent network.
- the present invention provides an operation and maintenance operating system, the system comprising: a rack operation unit, configured to: generate a simulation rack map according to actual rack position information of the target device, and according to the operation and maintenance personnel
- the business operation generates a business operation instruction including the rack position information of the target device; and an address conversion transceiver unit connected to the rack operation unit, the address conversion transceiver unit being configured to: set the rack position in the service operation instruction Information is converted to the corresponding Internet Protocol (IP) Addressing and transmitting; receiving the operation result on the network side and converting the IP address in the operation result into corresponding rack position information.
- IP Internet Protocol
- the rack operation unit includes: a location information collection module, configured to: collect actual rack location information of the target device in the intelligent network; and a rack map generation module, connected to the location information collection module, The rack map generating module is configured to: generate a simulated rack map according to the actual rack position information; and display a module, which is connected to the rack map generating module, where the display module is configured to: display the simulated rack image, And displaying the business operation result in combination with the simulation rack diagram; the operation response module is connected to the display module, and the operation response module is configured to: respond to the operation and maintenance personnel based on the operation of the simulation rack diagram, if it is a business operation And the operation instruction generation module is configured to be connected to the operation response generation module, and the operation instruction generation module is configured to: generate actual rack position information including the target device according to the operation operation of the operation and maintenance personnel.
- the service operation instruction; the address conversion transceiver unit includes:
- the IP address translation module is configured to: convert the actual rack position information in the service operation instruction into a corresponding IP address according to the correspondence between the actual rack position information and the IP address; and convert the IP address in the operation result into Corresponding to the actual rack position information; the transceiver module is connected to the IP address translation module, and the transceiver module is set to:
- the service operation instruction of the IP address is sent to the intelligent network network side, and the operation result including the IP address sent by the intelligent network network side is received.
- the location information collection module is implemented by a chassis management module (CMM) and a database, and the CMM is connected to the target device by a bus; the CMM is set to: manage the target device in the chassis, Collecting actual rack position information of the target device board and inserting the actual rack position information into the database;
- the rack map generation module is configured to generate the rack map according to the actual rack position information in the database.
- the rack operation unit further includes an alarm information collection module connected to the display module; the alarm information collection module is configured to: collect alarm information of the target device; the display module is further configured to: The alarm information of the target device is mapped at a corresponding position of the rack map.
- the rack operation unit further includes a performance statistics module connected to the display module; the performance statistics module is configured to: calculate performance information of the target device; the display module is further configured to: The performance information is mapped at corresponding locations in the rack map.
- the alarm information collection module or the performance statistics module is implemented by a chassis management module (CMM) and a database, and the CMM is connected to the target device board through a bus; the CMM is set as: a target device in the chassis
- the board is configured to collect alarm information or performance information of the target device board and insert the data into the database.
- the display module is configured to display according to the alarm information or performance information in the database.
- the alarm information collection module is implemented by a chassis management module (CMM), an alarm and performance statistics access server, an alarm server, and a database, and the CMM is connected to the target device board through a bus, and the CMM and the
- the alarm and performance statistics access server is connected by using a Simple Network Management Protocol (SNMP), and the alarm and performance statistics access server and the performance statistics server are connected by using a Transmission Control Protocol/Internet Protocol (TCP/IP).
- SNMP Simple Network Management Protocol
- TCP/IP Transmission Control Protocol/Internet Protocol
- the server is connected to the database by using the TCP/IP; the CMM is configured to: obtain performance information of the target device board through the bus, and report the performance information to the alarm and performance statistics access server; the alarm and performance statistics access server Set to: perform protocol conversion on performance information and send to the performance statistics server;
- the performance statistics server is configured to: insert the performance information into a database; the display module is configured to: synchronously display the performance information according to actual rack location information in the performance information.
- the performance statistics module is implemented by a chassis management module (CMM), an alarm and performance statistics access server, a performance statistics server, and a database.
- the CMM is connected to a motherboard of the target device through a bus, the CMM and the alarm.
- the alarm and performance statistics access server and the alarm server are connected using Transmission Control Protocol/Internet Protocol (TCP/IP), the alarm server uses TCP /IP is connected to the database; the CMM is configured to: obtain the alarm information of the target device board through the bus, and report the alarm information to the alarm and performance statistics access server; the alarm and performance statistics access server is set as: The alarm information is protocol-converted and sent to the alarm server.
- the alarm server is configured to: determine whether the alarm is legal, and insert legal alarm information into the database; the display module is set as: according to the actual rack in the alarm information The location information displays alarm information.
- the display module is further configured to: synchronously display an alarm indicator according to the alarm information in a corresponding position of the rack diagram; the response operation unit is further configured to: receive an operation of the operation and maintenance personnel to click the alarm indicator, and notify the display The module displays the corresponding alarm information.
- the business operation instructions include service loading, unloading, activation, or deactivation.
- the IP address translation module and the transceiver module are implemented by a service management point (SMP), and the transceiver module sends the service operation instruction to a service control point (SCP) according to the IP address.
- the rack operating unit further includes: a performance graph generating module, configured to: perform performance information according to the performance statistics module Generate a performance graph; and
- the display module is further configured to: display the performance icon.
- the actual rack location information includes one or more of the following information: rack number, chassis number, and slot number.
- the present invention further provides a service operation and maintenance method, which is implemented based on an operation and maintenance operating system, and the method includes: the operation and maintenance operating system generates an simulation rack according to actual rack position information of the target device.
- the operation and maintenance operating system generates a business operation instruction including actual rack position information of the target device according to an operation of the operation and maintenance personnel, and converts the actual rack position information in the service operation instruction into a corresponding Internet Protocol (IP). After the address is sent out; and the operation and maintenance operating system receives the business operation result and the result of the business operation
- IP Internet Protocol
- the IP address is converted to the corresponding actual rack position information.
- the step of generating, by the operation and maintenance operating system, the simulated rack image according to the actual rack position information of the target device includes: the operation and maintenance operating system collecting actual rack position information of the target device in the intelligent network, and according to the actual machine The rack position information generates and displays a simulated rack diagram.
- the operation and maintenance operating system includes a chassis management module (CMM), and the CMM is connected to the target device by using a bus to implement an actual machine on the target device board.
- the method further includes: the operation and maintenance operating system further collecting performance information and/or alarm information of the target device including actual rack position information, and generating the simulated rack image according to the actual rack position information.
- the indicated performance information and/or alarm information is displayed at the corresponding location.
- the operation and maintenance operating system includes a chassis management module (CMM), an alarm and performance statistics access server, a performance statistics server, and an operation and maintenance terminal.
- CMM chassis management module
- the method further includes: The CMM collects performance information of the target device by using a bus; the CMM reports the performance information of the collection to the alarm and performance statistics access server by using a simple network management protocol (SNMP); the alarm and performance The statistical access server performs protocol conversion on the performance information, and sends the performance information to the performance statistics server; the performance statistics server legalizes the performance information, and performs the performance according to the Transmission Control Protocol/Internet Protocol (TCP/IP).
- TCP/IP Transmission Control Protocol/Internet Protocol
- the information is inserted into the database; and the operation and maintenance terminal displays the performance information in a corresponding position of the simulated rack map according to actual rack position information in the performance information in the database.
- the performance information displayed by the operation and maintenance terminal is a performance diagram generated by the operation and maintenance terminal according to performance information in a database.
- the operation and maintenance operating system includes a chassis management module (CMM), an alarm and performance statistics access server, an alarm server, and an operation and maintenance terminal.
- the method further includes: the CMM passing the bus
- the method collects the alarm information of the target device board; the CMM reports the performance information of the set to the alarm and performance statistics access server by using a simple network management protocol (SNMP); the alarm and the performance statistics access server pair Transmitting the alarm information to the alarm server; the alarm server legally determines the alarm information, and inserts the alarm information into the database according to a Transmission Control Protocol/Internet Protocol (TCP/IP);
- TCP/IP Transmission Control Protocol/Internet Protocol
- the operation and maintenance terminal displays the alarm information in a corresponding position of the simulation rack image according to the actual rack position information in the alarm information in the database.
- the actual rack location information includes one or more of the following information: a rack number, a chassis number, and a slot number.
- the operating system and method of the intelligent network operation and maintenance collects the actual rack position information of the target device of the intelligent network to generate a simulation rack diagram, and the operation and maintenance personnel perform the operation and maintenance operation based on the simulation rack diagram, and the operation operation
- the intelligent network executes the service operation instruction, so that the operation and maintenance personnel can use the simulation rack diagram to directly and conveniently maintain the intelligent network, so that the operation and maintenance personnel are as good as
- the practical operation experience can significantly improve the ease of use of the daily operation and maintenance of the telecommunication service, improve the visualization of the business and equipment, and reduce the daily operational burden of the staff.
- FIG. 1 is a schematic diagram of an operation and maintenance operating system of the present invention
- FIG. 2 is a schematic diagram of a first embodiment of the operation and maintenance operating system of the present invention
- 4 is a schematic diagram of an application example of the operation and maintenance operating system of the present invention
- FIG. 5 is a schematic diagram of a third embodiment of the operation and maintenance operating system of the present invention
- FIG. 6 is a schematic diagram of the operation and maintenance operation method of the present invention
- FIG. 8 is a schematic diagram of the process of managing the alarm information of the present invention
- FIG. 9 is a schematic diagram of the flow of the uplink message of the present invention
- the main idea of the operating system and method of the intelligent network operation and maintenance (referred to as operation and maintenance) of the present invention is to generate a simulation rack diagram of the actual rack position information of the target device of the intelligent network, and the operation and maintenance personnel are based on the After the virtual machine is operated and the actual rack position information in the business operation command is converted into an IP address, the intelligent network executes the service operation instruction, so that the operation and maintenance personnel can use the simulation rack diagram to be intuitive and convenient. Maintenance of the intelligent network, so that the operation and maintenance personnel have a real-life experience. It can significantly improve the ease of use of daily operation and maintenance of telecommunication services, improve the visualization of services and equipment, and reduce the daily operational burden of staff. As shown in FIG.
- the operation and maintenance operating system of the present invention includes: a rack operation unit, which is configured to: generate a simulation rack map according to actual rack position information of the target device, and generate a target device according to a service operation of the operation and maintenance personnel; The service operation instruction of the rack position information; and the address conversion transceiver unit is connected to the rack operation unit, and the address conversion transceiver unit is configured to: convert the rack position information in the service operation instruction into a corresponding IP address and Sending out; receiving the operation result on the network side and converting the IP address in the operation result into corresponding rack position information.
- the rack operation unit includes: a location information collection module, configured to: collect actual rack location information of the target device in the intelligent network;
- the rack diagram generating module is connected to the location information collection module, and the rack map generation module is configured to: generate a simulation rack map according to the actual rack position information; and display a module, and connect with the rack map generation module to display
- the module is configured to: display a simulation rack diagram, and display the business operation result in combination with the simulation rack diagram;
- the operation response module is configured to: respond to the operation and maintenance personnel based on the operation of the simulation rack diagram, if it is a business operation,
- the operation instruction generation module is configured to be connected to the operation response generation module, and the operation instruction generation module is configured to: generate a business operation instruction that includes actual rack position information of the target device according to the operation operation of the operation and maintenance personnel;
- the address conversion transceiver unit includes:
- the IP address translation module is configured to: convert the actual rack position information in the service operation instruction into a corresponding IP address according to the correspondence between the actual rack position information and the IP address; and convert the IP address in the operation result into Corresponding to the actual rack position information;
- the transceiver module is connected to the IP address translation module, and the transceiver module is configured to: send a service operation instruction including an IP address to the network side of the intelligent network, and receive an operation result including an IP address sent by the network side of the intelligent network.
- the rack operation unit further includes an alarm information collection module connected to the display module, and the alarm information collection module is configured to: collect alarm information of the target device; the display module is further configured to: The alarm information of the device is mapped at a corresponding position of the rack map.
- the rack operation unit further includes a performance statistics module connected to the display module, where the performance statistics module is configured to: calculate performance information of the target device; the display module is further configured to: The performance information is mapped at corresponding locations in the rack map.
- the rack operation unit further includes a performance graph generation module, and the performance graph generation module is configured to: generate a performance graph according to the performance information of the performance statistics module, and the display module is further configured to display Performance icon.
- the performance graph generation module is configured to: generate a performance graph according to the performance information of the performance statistics module, and the display module is further configured to display Performance icon.
- Each module in the operation and maintenance operating system of the present invention may have the following implementation manners according to its specific implementation: Method 1: As shown in FIG. 2, the location information collection module is supported by the chassis management module (Chassis).
- the CMM is connected to the target device through a bus. It is used to manage the target device in the chassis and collect actual rack location information of the target device.
- the rack position information is reported to the operation and maintenance terminal; the rack map generation module is configured to generate a rack map according to the actual rack position information.
- the alarm information collection module and the performance statistics module are also implemented by the CMM.
- the CMM is also used to collect the alarm information and performance information of the target device board and insert it into the database; the display module is set to display according to the alarm information and performance information in the database.
- the performance graph generation module generates a graph based on the performance information in the database, and then displays it by the display module.
- the location information collection module is implemented by the CMM.
- the CMM is connected to the target device through a bus.
- the CMM is used to manage the target device in the chassis and collect the target device.
- the actual rack position information of the board is reported to the operation and maintenance terminal.
- the rack map generation module generates a rack map based on the actual rack position information.
- the performance statistics module is provided by the chassis management module (CMM), the alarm and performance statistics access server, Performance statistics server and database implementation.
- the CMM is connected to the target device through the bus.
- the CMM is connected to the alarm and performance statistics access server using the Simple Network Management Protocol (SNMP).
- SNMP Simple Network Management Protocol
- the alarm and performance statistics are connected to the server and performance.
- the statistics server uses the Transmission Control Protocol/Internet Protocol (TCP/IP) connection, and the performance statistics server uses TCP/IP to connect to the database.
- TCP/IP Transmission Control Protocol/Internet Protocol
- the CMM obtains the performance information of the target device through the bus and reports it to the alarm.
- the performance statistics access server the alarm and performance statistics access server is set to: protocol conversion of the performance information and sent to the performance statistics server, the performance statistics server inserts the protocol converted performance information into the database; the display module according to the performance statistics information
- the actual rack position information is synchronized to display performance information.
- the alarm information collection module is implemented by the CMM, the alarm and performance statistics access server, the alarm server, and the database; the CMM obtains the alarm information of the target device board through the bus, and reports it to the alarm and performance statistics access server, and the alarm and performance statistics are connected.
- the server is configured to perform protocol conversion on the alarm information and send the alarm to the alarm server.
- the alarm server is configured to determine whether the alarm is legal, and insert the legal alarm information into the database.
- the display module displays the alarm according to the actual rack position information in the alarm information. information.
- the display module synchronously displays the alarm indicator according to the alarm information in the corresponding position of the rack diagram.
- the response operation unit notifies the display module to display the corresponding alarm information.
- the business operation instructions referred to in the present invention refer to service loading and unloading, and activation or deactivation.
- the actual rack location information includes one or more of the following information: rack number, chassis number, and slot number.
- the following is an example of implementing the operation and maintenance operating system of the present invention using a traditional advanced telecommunications computing platform (ATC A) networking mode.
- ATC A advanced telecommunications computing platform
- the following examples are used in the application example of the operation and maintenance operating system: the chassis management module (CMM), the alarm and performance statistics access server, the alarm server, the performance statistics server, the operation and maintenance terminal, the database, and the service.
- Management Point SMP
- an intelligent network device can be composed of multiple ATCA racks, and each rack is composed of multiple dry ones.
- the chassis is composed of one main standby board and one CMM. Each CMM has an independent IP address.
- the CMM is actually an independent network management object. It is responsible for the server in the chassis.
- the target device of the present invention is managed by, for example, controlling the power-on and power-off of the server board, collecting the performance data of the server board and the actual rack position information, receiving the alarm from the server board, and forwarding the alarm to the server board.
- the network management system consists of the alarm and performance statistics access server, the alarm server, the performance statistics server, and the operation and maintenance terminal.
- the alarm and performance statistics access server receives performance and alarm messages from the CMM, and distributes these messages to the alarm server and performance statistics.
- the server, the alarm server, and the performance statistics server further process the message and insert the database into the database;
- the operation and maintenance terminal is the foreground physical device, which is used to display the simulation rack diagram;
- the service control point (SCP) and the service management point SMP run in the On the server board.
- the CMM is connected to the server board through a bus to obtain the actual rack position information, performance parameters, and abnormal events (alarms) of the server board.
- the CMM and the performance statistics access server use SNMP (based on user data ⁇
- the User Datagram Protocol (UDP) industry standard protocol is connected;
- the alarm and performance statistics access server uses TCP/IP to connect to the alarm server and performance statistics server, and the alarm server and performance statistics server use TCP/IP to connect to the database;
- the operation and maintenance terminal has no direct network connection with SCP and SMP.
- the operation and maintenance terminal, the alarm server, the performance statistics server, the SCP, and the SMP are connected to the database through TCP/IP.
- the operation and maintenance instructions (service loading and unloading, activation and deactivation) delivered by the operation and maintenance terminal, and the performance statistics and alarm messages reported by the CMM have corresponding contractual relationships, and only the operation instructions conforming to the contractual relationship are provided.
- the SMP can be understood and executed by the SMP. Only the performance statistics and alarm messages that meet the agreed relationship can be encoded and decoded by the alarm and performance statistics access server, and subsequent processing is performed.
- the CMM directly sends the obtained actual rack position information to the operation and maintenance terminal.
- the performance parameters obtained by the CMM are inserted into the database through the alarm and performance statistics access server and the performance statistics server.
- the alarm information obtained by the CMM is accessed through the alarm and performance statistics access server.
- the alarm server is inserted into the database. Understandably, there may be multiple databases corresponding to different information, or one large data.
- the library is divided into several different tables to hold different information. As shown in FIG.
- the CMM implements the functions of the above location information collection module; the chassis management module (CMM), the alarm and performance statistics access server, the alarm server, and the database implement the functions of the above alarm information collection module; The management module (CMM), the alarm and performance statistics access server, the performance statistics server, and the database implement the functions of the above performance statistics module.
- the rack diagram generation module, the display module, the operation response module, the operation instruction generation module, and the performance diagram generation module are implemented by the operation and maintenance terminal;
- the IP address conversion module and the transceiver module are implemented by SMP, and the transceiver module performs the service according to the IP address. Operation instructions are sent to the SCP.
- the present invention divides the message into an uplink message and a downlink message.
- the routing configuration of each part is as follows: Configure the database route on the operation and maintenance terminal, all the downlink messages will be inserted into the operation instruction synchronization table of the database through the route; configure the database route on the SMP, The SMP obtains all the service operation instructions stored in the database through the route; configures the route to the alarm and performance statistics access server on the CMM, and all the uplink messages are sent to the alarm and performance statistics access server through the route;
- the startup of the operation and maintenance system of the present invention includes: a CMM, an alarm and performance statistics access server, an alarm server, a performance statistics server, a database, a server board (Service Control Point SCP), a server board (Service Management Point SMP), and Power on the operation and maintenance terminal; start the chassis management module CMM and the operation and maintenance terminal.
- the upstream message is classified into two types: alarm and performance data. If an abnormal event (alarm) occurs on the server board, the event will be reported to the CMM through the internal bus.
- the CMM reports the abnormal event (alarm) to the alarm and performance statistics access server. The latter performs a protocol conversion and sends it to the alarm server.
- the alarm server determines whether the alarm is legal.
- the legal alarm message is saved in the alarm buffer pool and inserted into the database.
- the operation and maintenance terminal synchronizes the alarm data in real time. Because the alarm message has the location information such as the rack number, the chassis number, and the slot number, the rack map can accurately map the alarm messages to the corresponding locations.
- the message flow of the performance statistics message is similar to the alarm message flow. , will not repeat them here.
- the downlink message generally refers to instructions for operating the intelligent network service on the server board, such as loading and unloading of intelligent services, and activation and deactivation.
- the operator first selects the target server board on the rack map displayed by the operation and maintenance terminal, performs business operations, and its instruction will send the operation instruction synchronization table to the database through the database interface, and the SMP will capture the operation instruction due to the rack diagram.
- the command includes location information such as the rack number, the chassis number, and the slot. After the IP translation, the SMP can accurately distribute the command to the SCP that resides on the target server board.
- the SCP After completing the related operations, the SCP will The operation result is sent to the SMP, and the SMP translates the IP address twice (that is, the IP address is translated into the rack number, the chassis number, and the slot), and then the operation result is written into the synchronization operation result table, and the operation and maintenance terminal presents the result in On the rack diagram.
- the service operation and maintenance method of the present invention is implemented based on the above operation operation and maintenance operating system, and the process of performing the business operation includes: Step 601:
- the operation and maintenance operating system generates an simulation chassis according to actual rack position information of the target device.
- the operation and maintenance operating system generates the simulated rack image according to the actual rack position information of the target device, including: the operation and maintenance operating system collects the actual rack position information of the target device in the intelligent network, and according to the actual rack
- the location information generates and displays the simulated rack image.
- the operation and maintenance operating system includes the CMM.
- the CMM is connected to the target device through the bus to implement the function of collecting the actual rack position information of the target device board.
- Step 602 The operation and maintenance operating system generates a service operation instruction that includes the actual rack position information of the target device according to the operation of the operation and maintenance personnel, and converts the actual rack position information in the service operation instruction into a corresponding IP address, and then sends the information.
- Step 603 The operation and maintenance operating system receives the service operation result and converts the IP address in the service operation result into corresponding actual rack position information.
- the operation and maintenance operating system further collects performance information and/or alarm information of the target device including actual rack position information, and displays the corresponding position of the generated simulation rack image according to the actual rack position information. Performance information and/or alarm information. As shown in FIG.
- the operation and maintenance operating system of the present invention includes a CMM alarm and performance statistics access server, a performance statistics server, and an operation and maintenance terminal.
- the process of generating performance statistics after the simulation of the rack image includes the following steps: Step 701: CMM The performance information of the target device board is collected by the bus; Step 702: The CMM reports the performance information of the set to the alarm and performance statistics access server by using the SNMP; Step 703: The alarm and performance statistics access server The performance information is converted by the protocol and sent to the performance statistics server.
- Step 705 The operation and maintenance terminal is based on the performance information in the database.
- the actual rack position information displays the performance information at the corresponding location of the simulated rack map.
- the performance information displayed by the operation and maintenance terminal is a performance diagram generated by the operation and maintenance terminal according to the performance information in the database.
- the operation and maintenance operating system of the present invention includes a CMM, an alarm and performance statistics access server, an alarm server, and an operation and maintenance terminal.
- the process of generating the simulation rack image alarm information includes the following steps: Step 801: CMM is passed The bus mode collects alarm information of the target device board; Step 802: The CMM uses the SNMP protocol to report the performance information of the collection to the alarm and performance statistics access server.
- Step 803 The alarm and performance statistics access server performs protocol conversion on the alarm information, and sends the alarm information to the alarm server.
- Step 804 Alarm The server legalizes the alarm information, and inserts the alarm information into the database according to TCP/IP.
- Step 805 The operation and maintenance terminal displays the corresponding position in the simulation rack image according to the actual rack position information in the alarm information in the database. The alarm information. The operation and maintenance terminal synchronizes the alarm messages in the database. The operation and maintenance personnel view the corresponding server board faults on the rack map, click the board, pop up the main board diagram, and the corresponding parts display the alarm indicator. Click the indicator to view the alarm.
- the details of. Actual rack position information One or more of the following information: rack number, chassis number, slot number.
- the performance statistics task on the server board is triggered or an abnormal event (alarm) is sent.
- the performance statistics or alarm messages are sent to the CMM through the bus.
- the CMM then forwards the message to the alarm and performance statistics access server.
- the server performs protocol adaptation on the message and sends it to the performance statistics server.
- the performance statistics server stores the statistics into the database.
- the rack map synchronizes the performance statistics or alarm messages of the database to the interface, and draws a performance curve graph. Usually, the function is hidden.
- the rack graph presents performance graphs, histograms, and Pie chart, click on the server board, pop up the physical board diagram, there are corresponding alarm indicators on the corresponding components, such as memory, CPU, etc.
- FIG. 9 is a schematic diagram of an uplink message flow according to the method of the present invention (taking an alarm process as an example), and the main steps are as follows: Step 901: Server list The board starts the timer and detects an abnormal event. Once a fault occurs, The alarm message is sent to the CMM immediately. Step 902: After receiving the original alarm, the CMM performs SNMP coding, and then sends an alarm trap (TRAP) to the alarm and performance statistics access server. Step 903: The alarm and the performance statistics access server perform the message.
- Step 901 Server list
- the board starts the timer and detects an abnormal event. Once a fault occurs, The alarm message is sent to the CMM immediately.
- TRIP alarm trap
- FIG. 10 is a schematic diagram of a downlink message flow of the method according to the present invention (taking an activation service process as an example).
- the process of loading and maintaining an operation operation includes the following steps: Step 1001, an operator in a rack diagram
- the target server is selected to perform the operation of activating the service.
- Step 1002 The operation and maintenance terminal acquires the rack number, the chassis number, the slot number, and the operation instruction code of the corresponding server board, and then writes the operation instruction into the database synchronization table.
- the operation command includes the location information of the rack number, the chassis number, and the slot of the target server board.
- Step 1005 SCP processing The service activation command returns a service activation operation result to the SMP.
- the SMP translates the IP address in the result into a server board server. Position information such as the rack number, the chassis number, and the slot, and write the processing result of the activation command to the database synchronization table;
- Step 1007: The operation and maintenance terminal reads the operation result of the database synchronization table, and performs information presentation on the corresponding rack number, the chassis number, and the slot on the simulation rack diagram; those skilled in the art can understand all of the above methods.
- the partial steps may be accomplished by a program to instruct the associated hardware, and the program may be stored in a computer readable storage medium such as a read only memory, a magnetic disk or an optical disk.
- a computer readable storage medium such as a read only memory, a magnetic disk or an optical disk.
- all or part of the steps of the above embodiments may also be implemented using one or more integrated circuits.
- each module/unit in the foregoing embodiment may be implemented in the form of hardware, or may be implemented in the form of a software function module. The invention is not limited to any specific form of combination of hardware and software.
- the operation and maintenance operating system and method of the present invention generates a simulation rack map according to actual actual actual rack position information, so that the operation terminal is closer to the actual environment, and the operation and maintenance personnel operate the service based on the simulation rack image, which is like a physical object.
- the operation experience thereby significantly improving the ease of use of the daily operation and maintenance of the telecommunication service, improving the visualization effect of the service and the device, reducing the daily operational burden of the staff, and the alarm display is straightforward, and the performance statistics are various, and the maintenance method is provided. Simple, easy to use, high efficiency, not easy to make mistakes.
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Description
运行维护操作***和方法
技术领域 本发明涉及通信领域, 尤其涉及一种运行维护操作***和方法。
背景技术 电信运营商的智能网业务的日常维护工作任务比较多, 包括业务的加载 与卸载、 激活与去激活, 对服务器单板的关键性能参数(比如磁盘输入输出
( 10 ) )进行查询与统计, 以及查看故障并对故障进行恢复等。 通常情况, 智能网业务的维护工作量随着电信设备数量的增多而急剧加大。 目前, 运营 商通常使用一个带网际协议(Internet Protocol, IP )地址和设备编号等属性 的逻辑节点模拟智能网设备, 通过这些逻辑节点对实际的物理设备进行操作 与维护。 这种方式由于逻辑数据结构与真实的环境存在较大的差异, 操作维 护人员不能直观地观察整个***的运行状况,不能直观地在服务器上加卸载、 激活去激活业务, 操作维护效率低, 容易出差错。
发明内容 本发明要解决的技术问题是提供一种业务操作运行维护方法和***, 以 方便有效维护智能网运行状况。
为解决以上技术问题, 本发明提供一种运行维护操作***, 所述***包 括: 机架操作单元, 其设置为: 根据目标设备的实际机架位置信息生成仿真 机架图, 以及根据运行维护人员的业务操作生成包含目标设备的机架位置信 息的业务操作指令; 以及 地址转换收发单元, 与所述机架操作单元连接, 所述地址转换收发单元 设置为: 将业务操作指令中的机架位置信息转换为对应的网际协议(IP )地
址并发送出去;以及接收网络侧的操作结果并将所述操作结果中的 IP地址转 换为对应机架位置信息。 所述机架操作单元包括: 位置信息釆集模块, 其设置为: 釆集智能网中目标设备的实际机架位置 信息; 机架图生成模块, 与所述位置信息釆集模块连接, 所述机架图生成模块 设置为: 根据所述实际机架位置信息生成仿真机架图; 显示模块, 与所述机架图生成模块连接, 所述显示模块设置为: 显示所 述仿真机架图 , 以及结合所述仿真机架图显示业务操作结果; 操作响应模块, 与所述显示模块连接, 所述操作响应模块设置为: 响应 运行维护人员基于所述仿真机架图的操作, 若为业务操作, 则通知所述操作 指令生成模块; 以及 操作指令生成模块, 与所述操作响应模块连接, 所述操作指令生成模块 设置为: 根据运行维护人员的业务操作生成包含目标设备的实际机架位置信 息的业务操作指令; 所述地址转换收发单元包括:
IP地址转换模块, 其设置为: 根据实际机架位置信息与 IP地址的对应 关系,将业务操作指令中的实际机架位置信息转换为对应的 IP地址; 以及将 操作结果中的 IP地址转换为对应实际机架位置信息; 收发模块, 与所述 IP地址转换模块连接, 所述收发模块设置为: 将包含
IP地址的业务操作指令发送到智能网网络侧, 以及接收智能网网络侧发送的 包含 IP地址的操作结果。 所述位置信息收集模块由机框管理模块(CMM )和数据库实现, 所述 CMM与目标设备单板通过总线方式连接; 所述 CMM设置为: 对机框内的目标设备单板进行管理, 釆集目标设备 单板的实际机架位置信息并将所述实际机架位置信息***所述数据库;
所述机架图生成模块是设置为根据所述数据库中的所述实际机架位置信 息生成所述机架图。 所述机架操作单元还包括与所述显示模块连接的告警信息釆集模块; 所述告警信息釆集模块设置为: 釆集目标设备的告警信息; 所述显示模块还设置为: 将所述目标设备的告警信息映射在所述机架图 的相应位置上。 所述机架操作单元还包括与所述显示模块连接的性能统计模块; 所述性能统计模块设置为: 统计所述目标设备的性能信息; 所述显示模块还设置为: 将所述目标设备的性能信息映射在所述机架图 的相应位置上。 所述告警信息釆集模块或性能统计模块均由机框管理模块 ( CMM )和数 据库实现, 所述 CMM与目标设备单板通过总线方式连接; 所述 CMM设置为: 对机框内的目标设备单板进行管理, 釆集目标设备 单板的告警信息或性能信息并***所述数据库; 所述显示模块是设置为根据所述数据库中的所述告警信息或性能信息进 行显示。 所述告警信息釆集模块由机框管理模块(CMM )、告警与性能统计接入 服务器、 告警服务器及数据库实现, 所述 CMM与所述目标设备单板通过总 线连接, 且所述 CMM与所述告警与性能统计接入服务器使用简单网络管理 协议(SNMP )连接, 所述告警与性能统计接入服务器与所述性能统计服务 器使用传输控制协议 /网际协议 (TCP/IP)连接, 所述性能服务器使用 TCP/IP 与所述数据库连接; 所述 CMM设置为: 通过总线获取目标设备单板的性能信息, 并上报给 所述告警与性能统计接入服务器; 所述告警与性能统计接入服务器设置为: 对性能信息进行协议转换并发 送给所述性能统计服务器;
所述性能统计服务器设置为: 将所述性能信息***数据库; 所述显示模块设置为: 根据所述性能信息中的实际机架位置信息同步显 示所述性能信息。 所述性能统计模块由机框管理模块(CMM )、 告警与性能统计接入服务 器、 性能统计服务器及数据库实现, 所述 CMM与所述目标设备的主板通过 总线连接, 所述 CMM与所述告警与性能统计接入服务器使用简单网络管理 协议(SNMP )连接, 所述告警与性能统计接入服务器与所述告警服务器使 用传输控制协议 /网际协议 (TCP/IP)连接,所述告警服务器使用 TCP/IP与所述 数据库连接; 所述 CMM设置为: 通过总线获取目标设备单板的告警信息, 并上报给 所述告警与性能统计接入服务器; 所述告警与性能统计接入服务器设置为: 对告警信息进行协议转换并发 送给所述告警服务器; 所述告警服务器设置为: 判断告警是否合法, 并将合法的告警信息*** 数据库; 所述显示模块设置为: 根据告警信息中的实际机架位置信息显示告警信 息。
所述显示模块还设置为: 根据告警信息在机架图的相应位置同步显示告 警指示灯; 所述响应操作单元还设置为: 接收运行维护人员点击该告警指示灯的操 作, 并通知所述显示模块显示对应的告警信息。 所述业务操作指令包括业务加载、 卸载、 激活或去激活。 所述 IP地址转换模块及收发模块由业务管理点(SMP )实现, 所述收发 模块根据所述 IP地址将所述业务操作指令发送给业务控制点 (SCP ) 。 所述机架操作单元还包括: 性能图示生成模块, 其设置为: 根据所述性能统计模块釆集的性能信息
生成性能图示; 以及
所述显示模块还设置为: 显示所述性能图示。 所述实际机架位置信息包括以下信息中的一个或多个: 机架号、 机框编 号、 槽位编号。
为解决以上技术问题, 本发明还提供一种业务操作运行维护方法, 该方 法基于运行维护操作***实现, 该方法包括: 所述运行维护操作***根据目标设备的实际机架位置信息生成仿真机架 图;
所述运行维护操作***根据运行维护人员的操作生成包含目标设备的实 际机架位置信息的业务操作指令, 并将所述业务操作指令中的实际机架位置 信息转换为对应的网际协议(IP )地址后发送出去; 以及 所述运行维护操作***接收业务操作结果并将所述业务操作结果中的
IP地址转换为对应的实际机架位置信息。 所述运行维护操作***根据目标设备的实际机架位置信息生成仿真机架 图的步骤包括: 所述运行维护操作***釆集智能网中目标设备的实际机架位置信息, 并 根据所述实际机架位置信息生成并显示仿真机架图; 其中, 所述运行维护操 作***包括机框管理模块(CMM ) , 所述 CMM通过总线方式与所述目标设 备连接, 实现对目标设备单板的实际机架位置信息釆集的功能。 所述的方法还包括: 所述运行维护操作***还釆集目标设备的包含实际机架位置信息的性能 信息和 /或告警信息,并根据所述实际机架位置信息在生成的仿真机架图的相 应位置上显示所示性能信息和 /或告警信息。 所述运行维护操作***包括机框管理模块( CMM )及告警与性能统计接 入服务器及性能统计服务器及运行维护终端; 生成仿真机架图的步骤之后, 所述方法还包括:
所述 CMM通过总线方式釆集目标设备单板的性能信息; 所述 CMM使用简单网络管理协议(SNMP )将釆集的性能信息上报给 所述告警与性能统计接入服务器; 所述告警与性能统计接入服务器对所述性能信息进行协议转换, 并发送 给性能统计服务器; 所述性能统计服务器对性能信息进行合法化判断,并根据传输控制协议 / 网际协议 (TCP/IP)将所述性能信息***数据库; 以及 所述运行维护终端根据数据库中性能信息中的实际机架位置信息在仿真 机架图的相应位置显示所述性能信息。 所述运行维护终端显示的性能信息是所述运行维护终端根据数据库中的 性能信息生成的性能图示。 所述运行维护操作***包括机框管理模块( CMM )及告警与性能统计接 入服务器及告警服务器及运行维护终端; 生成仿真机架图的步骤之后, 所述方法还包括: 所述 CMM通过总线方式釆集目标设备单板的告警信息; 所述 CMM使用简单网络管理协议(SNMP )将釆集的性能信息上报给 所述告警与性能统计接入服务器; 所述告警与性能统计接入服务器对所述告警信息进行协议转换, 并发送 给告警服务器; 所述告警服务器对告警信息进行合法化判断,并根据传输控制协议 /网际 协议 (TCP/IP )将所述告警信息***数据库; 以及 所述运行维护终端根据数据库中告警信息中的实际机架位置信息在仿真 机架图的相应位置显示所述告警信息。 所述实际机架位置信息包括以下信息中的一个或多个: 机架号、 机框编 号和槽位编号。
本发明智能网运行维护 (简称运维)操作***和方法釆集智能网目标设 备的实际机架位置信息生成仿真机架图, 运维人员基于所述仿真机架图进行 运维操作, 业务操作指令中的实际机架位置信息转换为 IP地址后, 智能网执 行所述业务操作指令, 从而使运维人员可以利用仿真机架图直观、 方便地对 智能网进行维护, 使运维人员有如临实物般的操作体验, 从而达到显著提高 电信业务的日常运行维护的易用性, 改善业务与设备的可视化效果, 减少工 作人员日常操作负担的目的。
附图概述 图 1 是本发明运维操作***的示意图; 图 2是本发明运维操作***的具体实施方式一的示意图; 图 3是本发明运维操作***的具体实施方式二的示意图; 图 4是本发明运维操作***的应用实例示意图; 图 5是本发明运维操作***的具体实施方式三的示意图; 图 6是本发明运维操作方法的示意图; 图 7是本发明性能统计信息的管理过程示意图; 图 8是本发明告警信息的管理过程示意图; 图 9是本发明上行消息流程示意图; 图 10是本发明下行消息流程示意图。
本发明的较佳实施方式 本发明智能网运行维护 (简称运维)操作***和方法的主要思想是釆集 智能网目标设备的实际机架位置信息生成仿真机架图, 运维人员基于所述仿 真机架图进行运维业务操作, 业务操作指令中的实际机架位置信息转换为 IP 地址后, 智能网执行所述业务操作指令, 从而使运维人员可以利用仿真机架 图直观、 方便地对智能网进行维护, 使运维人员有如临实物般的操作体验,
达到显著提高电信业务的日常运行维护的易用性, 改善业务与设备的可视化 效果, 减少工作人员日常操作负担的目的。 如图 1所示, 本发明运维操作***包括: 机架操作单元, 其设置为: 根据目标设备的实际机架位置信息生成仿真 机架图, 以及根据运维人员的业务操作生成包含目标设备的机架位置信息的 业务操作指令; 以及 地址转换收发单元, 与所述机架操作单元连接, 该地址转换收发单元设 置为: 将业务操作指令中的机架位置信息转换为对应的 IP地址并发送出去; 以及接收网络侧的操作结果并将所述操作结果中的 IP地址转换为对应机架 位置信息。 其中, 该机架操作单元包括: 位置信息釆集模块, 其设置为: 釆集智能网中目标设备的实际机架位置 信息;
机架图生成模块, 与位置信息釆集模块连接, 机架图生成模块设置为: 根据所述实际机架位置信息生成仿真机架图; 显示模块, 与所述机架图生成模块连接, 显示模块设置为: 显示仿真机 架图, 以及结合所述仿真机架图显示业务操作结果; 操作响应模块, 其设置为: 响应运维人员基于所述仿真机架图的操作, 若为业务操作, 则通知所述操作指令生成模块; 以及 操作指令生成模块, 与操作响应模块连接, 操作指令生成模块设置为: 根据运维人员的业务操作生成包含目标设备的实际机架位置信息的业务操作 指令;
地址转换收发单元包括:
IP地址转换模块, 其设置为: 根据实际机架位置信息与 IP地址的对应 关系,将业务操作指令中的实际机架位置信息转换为对应的 IP地址; 以及将 操作结果中的 IP地址转换为对应实际机架位置信息; 以及
收发模块, 与所述 IP地址转换模块连接, 收发模块设置为: 将包含 IP 地址的业务操作指令发送到智能网网络侧, 以及接收智能网网络侧发送的包 含 IP地址的操作结果。 为了实现告警提示功能, 机架操作单元还包括与显示模块连接的告警信 息釆集模块, 该告警信息釆集模块设置为: 釆集目标设备的告警信息; 显示 模块还设置为:将所述目标设备的告警信息映射在所述机架图的相应位置上。 为了实现性能统计功能, 该机架操作单元还包括与显示模块连接的性能 统计模块, 该性能统计模块设置为: 统计所述目标设备的性能信息; 显示模 块还设置为: 将所述目标设备的性能信息映射在所述机架图的相应位置上。 为了更直观地显示性能信息, 所述机架操作单元还包括性能图示生成模 块, 性能图示生成模块设置为: 根据性能统计模块釆集的性能信息生成性能 图示, 显示模块还设置为显示性能图示。 本发明运维操作***中的各模块根据其具体实现, 可以有以下几种实现 方式: 方式一: 如图 2 所示, 位置信息收集模块由机框管理模块 (Chassis
Management Module, CMM ) 实现, 该 CMM与目标设备单板通过总线方式 连接, 用于对机框内的目标设备单板进行管理, 釆集目标设备单板的实际机 架位置信息并将所述实际机架位置信息上报运维终端; 机架图生成模块设置 为根据实际机架位置信息生成机架图。 告警信息釆集模块及性能统计模块也由 CMM实现, CMM还用于釆集 目标设备单板的告警信息及性能信息并***数据库; 显示模块设置为根据数 据库中的告警信息及性能信息进行显示, 或性能图示生成模块根据数据库中 的性能信息生成图示, 再由显示模块显示。 方式二、 如图 3所示, 位置信息收集模块由 CMM实现, 该 CMM与目 标设备单板通过总线方式连接 , 该 CMM用于对机框内的目标设备单板进行 管理, 釆集目标设备单板的实际机架位置信息并将实际机架位置信息上报到 运维终端; 机架图生成模块根据实际机架位置信息生成机架图。 性能统计模块由机框管理模块(CMM ) 、 告警与性能统计接入服务器、
性能统计服务器及数据库实现, CMM与目标设备单板通过总线连接, CMM 与告警与性能统计接入服务器使用简单网络管理协议 ( Simple Network Management Protocol, SNMP )连接, 告警与性能统计接入服务器与性能统 计服务器使用传输控制协议 /网际协议( Transmission Control Protocol/Internet Protocol, TCP/IP )连接, 性能统计服务器使用 TCP/IP与数据库连接; CMM 通过总线获取目标设备单板的性能信息, 并上报给告警与性能统计接入服务 器, 告警与性能统计接入服务器设置为: 对性能信息进行协议转换并发送给 性能统计服务器, 性能统计服务器将协议转换后的性能信息***数据库; 显 示模块根据性能统计信息中的实际机架位置信息同步显示性能信息。 告警信息釆集模块由 CMM、 告警与性能统计接入服务器、 告警服务器 及数据库实现; CMM通过总线获取目标设备单板的告警信息, 并上报给告 警与性能统计接入服务器, 告警与性能统计接入服务器设置为对告警信息进 行协议转换并发送给所述告警服务器,告警服务器设置为判断告警是否合法, 并将合法的告警信息***数据库; 显示模块根据告警信息中的实际机架位置 信息显示告警信息。 当数据库中有告警信息时, 显示模块根据告警信息在机架图的相应位置 同步显示告警指示灯, 当运维人员点击该告警指示灯时, 响应操作单元通知 显示模块显示对应的告警信息。 本发明所说的业务操作指令指业务加载与卸载、 以及激活或去激活。 实际机架位置信息包括以下信息中的一个或多个: 机架号、 机框编号以 及槽位编号。 应用实例
以下以本发明运维操作***釆用传统先进的电信计算平台 ( Advanced Telecom Computing Architecture , ATC A )组网方式实现为例进行说明。 如图 4 所示, 在该运维操作***应用实例中主要涉及以下部分: 机框管理模块 ( CMM )、 告警与性能统计接入服务器、 告警服务器、 性能统计服务器、 运 维终端、 数据库和业务管理点 ( Service Management Point, SMP ) 。 一般而言, 智能网设备可由多个 ATCA机架组成, 而每个机架由多干个
机框组成, 每一个机框上都设置有主备用单板各 1个, 共 2个 CMM, CMM 具有独立的 IP, —个 CMM实际上就是一个独立的网管对象, 负责对机框内 的服务器 (即本发明所说的目标设备)单板进行管理, 比如控制服务器单板 的上下电、 釆集服务器单板的性能数据及实际机架位置信息、 接收来自服务 器单板的告警并转发给由告警与性能统计接入服务器、 告警服务器、 性能统 计服务器和运维终端组成的网管***; 告警与性能统计接入服务器接收来自 CMM 的性能与告警消息, 并将这些消息分发给告警服务器和性能统计服务 器, 告警服务器和性能统计服务器对消息进行进一步处理后***数据库; 运 维终端就是前台物理设备,用于显示仿真机架图;业务控制点( Service Control Ponit, SCP )和业务管理点 SMP运行在服务器单板上。 进一步地, CMM 与服务器单板通过总线方式连接, 以获取服务器单板 的实际机架位置信息、 性能参数和异常事件(告警); CMM与性能统计接 入服务器使用 SNMP (—种基于用户数据 ^艮协议(User Datagram Protocol, UDP )的行业标准协议)连接; 告警与性能统计接入服务器使用 TCP/IP连接 到告警服务器和性能统计服务器,告警服务器和性能统计服务器使用 TCP/IP 连接到数据库; 运维终端与 SCP和 SMP无直接网络连接。 运维终端、 告警服务器、 性能统计服务器、 SCP及 SMP与数据库之间 通过 TCP/IP连接。 本发明中, 从运维终端下发的操作维护指令(业务加载与卸载、 激活与 去激活) , 以及 CMM上报的性能统计和告警消息, 都有相应的约定关系, 只有符合约定关系的操作指令才能被 SMP理解并执行,只有符合约定关系的 性能统计与告警消息才能被告警与性能统计接入服务器编解码, 并执行后续 的处理。
CMM直接将获取的实际机架位置信息发送给运维终端; CMM获取的性 能参数通过告警与性能统计接入服务器及性能统计服务器***数据库; CMM 获取的告警信息通过告警与性能统计接入服务器及告警服务器***数据库。 可理解地, 可有多个数据库分别对应不同的信息, 也可将一个大的数据
库划分为多个不同的表以保存不同的信息。 如图 5所示, CMM实现了以上位置信息收集模块的功能; 机框管理模 块(CMM )、 告警与性能统计接入服务器、 告警服务器及数据库实现了以上 告警信息釆集模块的功能; 机框管理模块(CMM )、 告警与性能统计接入服 务器、 性能统计服务器及数据库实现了以上性能统计模块的功能。 另外, 机架图生成模块、 显示模块、 操作响应模块、 操作指令生成模块、 以及性能图示生成模块由运维终端实现; IP地址转换模块及收发模块由 SMP 实现, 收发模块根据 IP地址将业务操作指令发送给 SCP。 运维终端生成并显示仿真机架图后, 本发明将消息分为上行消息和下行 消息。 为了实现上行消息和下行消息的传输, 各部分的路由配置如下: 在运维终端上配置数据库路由, 所有的下行消息都将通过该路由***数 据库的操作指令同步表; 在 SMP上配置数据库路由, SMP通过该路由获取所有保存在数据库中 的业务操作指令; 在 CMM上配置通往告警与性能统计接入服务器路由, 所有的上行消息 都通过该路由从发往告警与性能统计接入服务器;
在告警与性能统计接入服务器上配置通往告警服务器和性能统计服务器 的路由, 所有的上行消息都通过该路由从告警与性能统计接入服务器发往告 警与性能统计接入服务器; 在告警服务器和性能统计服务器上配置通往数据库的路由, 所有的上行 消息都通过该路由从告警服务器或性能告警与性能统计接入服务器写入数据 库;
本发明运维***的启动包括: 给 CMM、 告警与性能统计接入服务器、 告警服务器、 性能统计服务器、 数据库、 服务器单板(业务控制点 SCP ) 、 服务器单板(业务管理点 SMP ) 、 以及运维终端上电; 启动机框管理模块 CMM和运维终端。
上行消息分为告警与性能数据两类, 服务器单板如果出现异常事件(告 警), 将通过内部总线将该事件报告给 CMM, CMM将异常事件(告警)上 报给告警与性能统计接入服务器, 并由后者做一个协议转换, 再发给告警服 务器, 告警服务器判断该告警是否合法, 合法的告警消息将保存在告警緩冲 池并被***数据库, 运维终端对告警数据做实时同步呈现, 由于该告警消息 带有机架号、 机框编号、 槽位编号等位置信息, 机架图能精确地将这些告警 消息映射到相应的位置上;性能统计消息的消息流程与告警消息的流程类似, 在此不再赘述。
下行消息一般是指对服务器单板上的智能网业务进行操作的指令, 比如 智能业务的加载与卸载、 以及激活与去激活等操作。 操作员首先在运维终端 显示的机架图上选中目标服务器单板, 执行业务操作, 其指令将通过数据库 接口发往数据库的操作指令同步表, SMP将捕获该操作指令, 由于机架图的 指令中包含机架编号、 机框编号和槽位等位置信息, SMP在经过 IP翻译后, 能够将指令准确地分发给驻留在目标服务器单板上的 SCP; SCP在完成相关 操作后, 将操作结果发给 SMP, SMP将 IP地址进行二次翻译 (即将 IP地址 翻译为机架编号、 机框编号和槽位) , 然后操作结果写入同步操作结果表, 运维终端将该结果呈现在机架图上。
如图 6所示, 本发明业务操作运维方法基于以上业务操作运维操作*** 实现, 进行业务操作的过程包括: 步骤 601: 运维操作***根据目标设备的实际机架位置信息生成仿真机 架图; 该运维操作***根据目标设备的实际机架位置信息生成仿真机架图的步 骤包括: 运维操作***釆集智能网中目标设备的实际机架位置信息, 并根据 所述实际机架位置信息生成并显示仿真机架图; 运维操作***包括 CMM, 该 CMM通过总线方式与目标设备连接, 实现对目标设备单板的实际机架位 置信息釆集的功能。
步骤 602: 运维操作***根据运维人员的操作生成包含目标设备的实际 机架位置信息的业务操作指令, 并将业务操作指令中的实际机架位置信息转 换为对应的 IP地址后发送出去; 步骤 603: 运维操作***接收业务操作结果并将所述业务操作结果中的 IP地址转换为对应的实际机架位置信息。 所述运维操作***还釆集目标设备的包含实际机架位置信息的性能信息 和 /或告警信息,并根据所述实际机架位置信息在生成的仿真机架图的相应位 置上显示所示性能信息和 /或告警信息。 如图 7所示, 本发明运维操作***包括 CMM告警与性能统计接入服务 器及性能统计服务器及运维终端, 生成仿真机架图后性能统计信息的管理过 程包括以下步骤: 步骤 701 : CMM通过总线方式釆集目标设备单板的性能信息; 步骤 702: CMM使用 SNMP将釆集的性能信息上报给所述告警与性能 统计接入服务器; 步骤 703: 告警与性能统计接入服务器对所述性能信息进行协议转换, 并发送给性能统计服务器; 步骤 704: 性能统计服务器对性能信息进行合法化判断, 并根据 TCP/IP 将性能信息***数据库; 步骤 705: 运维终端根据数据库中性能信息中的实际机架位置信息在仿 真机架图的相应位置显示所述性能信息。 进一步地, 运维终端显示的性能信息是运维终端根据数据库中的性能信 息生成的性能图示。 如图 8所示, 本发明运维操作***包括 CMM及告警与性能统计接入服 务器及告警服务器及运维终端, 生成仿真机架图后告警信息的管理过程包括 以下步骤: 步骤 801 : CMM通过总线方式釆集目标设备单板的告警信息;
步骤 802: CMM使用 SNMP协议将釆集的性能信息上报给告警与性能 统计接入服务器; 步骤 803: 告警与性能统计接入服务器对告警信息进行协议转换, 并发 送给告警服务器; 步骤 804: 告警服务器对告警信息进行合法化判断, 并根据 TCP/IP将所 述告警信息***数据库; 步骤 805: 运维终端根据数据库中告警信息中的实际机架位置信息在仿 真机架图的相应位置显示所述告警信息。 运维终端对数据库中的告警消息进行同步; 运维人员在机架图上查看相 应的服务器单板故障, 点击单板, 弹出主板图,相应的部件出现告警指示灯; 点击指示灯, 查看告警的详细信息。 实际机架位置信息以下信息中的一个或多个: 机架号、 机框编号、 槽位 编号。 服务器单板上的性能统计任务被触发或者有异常事件(告警) , 性能统 计数据或告警消息通过总线发送给 CMM; CMM再将消息转发给告警与性能 统计接入服务器; 告警与性能统计接入服务器对消息进行协议适配后发给性 能统计服务器; 性能统计服务器将统计数据入库。 机架图将数据库的性能统 计数据或告警消息同步到界面, 并绘制性能曲线图表, 平时该功能隐藏, 当 鼠标移动到相关的服务器单板的时候, 机架图呈现性能曲线图、 柱状图和饼 状图, 点击服务器单板, 弹出实物主板图, 在相应的部件, 比如内存、 CPU 等器件上有相应的告警指示灯, 点击该指示灯, 机架图上会显示详细的告警 信息。 以下结合应用实例对本发明中的上行消息和下行消息流程进行说明: 应用实例 2 图 9是本发明所述方法的上行消息流程示意图(以告警流程为例), 主要 步骤如下: 步骤 901 : 服务器单板启动定时器, 检测异常事件, 一旦有故障发生,
立即向 CMM发送告警消息; 步骤 902: CMM收到原始告警后, 进行 SNMP编码, 然后发送告警陷 阱(TRAP )给告警与性能统计接入服务器; 步骤 903: 告警与性能统计接入服务器对消息进行解码, 填写管理逻辑 数据, 进而将消息发送给告警服务器; 步骤 904: 告警服务器对消息进行合法性判断, 并将告警加入緩冲区, 最后将告警***数据库; 步骤 905: 机架图对数据库中的告警消息进行同步; 步骤 906: 操作人员在机架图上查看相应的服务器单板故障, 点击单板, 弹出主板图, 相应的部件出现告警指示灯; 点击指示灯, 查看告警的详细信 息。 应用实例 3 图 10 是本发明所述方法的下行消息流程示意图(以激活业务流程为例), 主要步骤如下: 对于业务加载运维操作的过程包括如下步骤: 步骤 1001 , 操作员在机架图上选择目标服务器, 执行激活业务的操作; 步骤 1002, 运维终端获取相应服务器单板的机架号、 机框号和槽位号以 及操作指令码, 然后将操作指令写入数据库同步表, 该操作指令包含目标服 务器单板的机架号、 机框号和槽位等位置信息; 步骤 1003 , SMP按定时器方式查询数据库同步表,检测到业务加载请求; 步骤 1004, SMP对指令进行合法化检查,并将操作指令中的服务器单板 的机架号、机框号和槽位翻译为服务器单板的 IP地址,根据将该指令转发给 与 IP地址相对应的 SCP; 步骤 1005 , SCP处理该业务激活指令, 返回业务激活操作结果给 SMP; 步骤 1006, SMP将结果中的 IP地址翻译为服务器单板的机架号、 机框 号和槽位等位置信息, 并将该激活指令的处理结果写入数据库同步表;
步骤 1007 , 运维终端读取数据库同步表的操作结果, 在仿真机架图上相 应的机架号、 机框号和槽位处做信息呈现; 本领域普通技术人员可以理解上述方法中的全部或部分步骤可通过程序 来指令相关硬件完成, 所述程序可以存储于计算机可读存储介质中, 如只读 存储器、 磁盘或光盘等。 可选地, 上述实施例的全部或部分步骤也可以使用 一个或多个集成电路来实现。 相应地, 上述实施例中的各模块 /单元可以釆用 硬件的形式实现, 也可以釆用软件功能模块的形式实现。 本发明不限制于任 何特定形式的硬件和软件的结合。
工业实用性 本发明运维操作***及方法根据实际真实的实际机架位置信息生成仿真 机架图,使操作终端更接近实际环境,运维人员基于该仿真机架图操作业务, 有如临实物般的操作体验, 从而达到显著提高电信业务的日常运行维护的易 用性, 改善业务与设备的可视化效果, 减少工作人员日常操作负担的目的, 且告警显示直观明了, 性能统计方式多样, 具有维护方法简单、 易用性好、 操作效率高、 不容易出错等特点。
Claims
1、 一种运行维护操作***, 所述***包括: 机架操作单元, 其设置为: 根据目标设备的实际机架位置信息生成仿真 机架图, 以及根据运行维护人员的业务操作生成包含目标设备的机架位置信 息的业务操作指令; 以及 地址转换收发单元, 与所述机架操作单元连接, 所述地址转换收发单元 设置为: 将业务操作指令中的机架位置信息转换为对应的网际协议(IP )地 址并发送出去;以及接收网络侧的操作结果并将所述操作结果中的 IP地址转 换为对应机架位置信息。
2、 如权利要求 1所述的***, 其中: 所述机架操作单元包括: 位置信息釆集模块, 其设置为: 釆集智能网中目标设备的实际机架位置 信息; 机架图生成模块, 与所述位置信息釆集模块连接, 所述机架图生成模块 设置为: 根据所述实际机架位置信息生成仿真机架图; 显示模块, 与所述机架图生成模块连接, 所述显示模块设置为: 显示所 述仿真机架图 , 以及结合所述仿真机架图显示业务操作结果; 操作响应模块, 与所述显示模块连接, 所述操作响应模块设置为: 响应 运行维护人员基于所述仿真机架图的操作, 若为业务操作, 则通知所述操作 指令生成模块; 以及 操作指令生成模块, 与所述操作响应模块连接, 所述操作指令生成模块 设置为: 根据运行维护人员的业务操作生成包含目标设备的实际机架位置信 息的业务操作指令; 所述地址转换收发单元包括: IP地址转换模块, 其设置为: 根据实际机架位置信息与 IP地址的对应 关系,将业务操作指令中的实际机架位置信息转换为对应的 IP地址; 以及将 操作结果中的 IP地址转换为对应实际机架位置信息; 收发模块, 与所述 IP地址转换模块连接, 所述收发模块设置为: 将包含
IP地址的业务操作指令发送到智能网网络侧, 以及接收智能网网络侧发送的 包含 IP地址的操作结果。
3、如权利要求 2所述的***, 其中, 所述位置信息收集模块由机框管理 模块( CMM )和数据库实现,所述 CMM与目标设备单板通过总线方式连接; 所述 CMM设置为: 对机框内的目标设备单板进行管理, 釆集目标设备 单板的实际机架位置信息并将所述实际机架位置信息***所述数据库; 所述机架图生成模块是设置为根据所述数据库中的所述实际机架位置信 息生成所述机架图。
4、如权利要求 2所述的***, 其中, 所述机架操作单元还包括与所述显 示模块连接的告警信息釆集模块; 所述告警信息釆集模块设置为: 釆集目标设备的告警信息; 所述显示模块还设置为: 将所述目标设备的告警信息映射在所述机架图 的相应位置上。
5、如权利要求 2所述的***, 其中, 所述机架操作单元还包括与所述显 示模块连接的性能统计模块; 所述性能统计模块设置为: 统计所述目标设备的性能信息; 所述显示模块还设置为: 将所述目标设备的性能信息映射在所述机架图 的相应位置上。
6、如权利要求 4或 5所述的***, 其中: 所述告警信息釆集模块或性能 统计模块均由机框管理模块( CMM )和数据库实现, 所述 CMM与目标设备 单板通过总线方式连接; 所述 CMM设置为: 对机框内的目标设备单板进行管理, 釆集目标设备 单板的告警信息或性能信息并***所述数据库; 所述显示模块是设置为根据所述数据库中的所述告警信息或性能信息进 行显示。
7、如权利要求 4所述的***, 其中, 所述告警信息釆集模块由机框管理 模块(CMM )、 告警与性能统计接入服务器、 告警服务器及数据库实现, 所 述 CMM与所述目标设备单板通过总线连接, 且所述 CMM与所述告警与性 能统计接入服务器使用简单网络管理协议(SNMP )连接, 所述告警与性能 统计接入服务器与所述性能统计服务器使用传输控制协议 /网际协议 (TCP/IP) 连接, 所述性能服务器使用 TCP/IP与所述数据库连接; 所述 CMM设置为: 通过总线获取目标设备单板的性能信息, 并上报给 所述告警与性能统计接入服务器; 所述告警与性能统计接入服务器设置为: 对性能信息进行协议转换并发 送给所述性能统计服务器; 所述性能统计服务器设置为: 将所述性能信息***数据库; 所述显示模块设置为: 根据所述性能信息中的实际机架位置信息同步显 示所述性能信息。
8、如权利要求 5所述的***, 其中, 所述性能统计模块由机框管理模块 ( CMM )、 告警与性能统计接入服务器、 性能统计服务器及数据库实现, 所 述 CMM与所述目标设备的主板通过总线连接, 所述 CMM与所述告警与性 能统计接入服务器使用简单网络管理协议(SNMP )连接, 所述告警与性能 统计接入服务器与所述告警服务器使用传输控制协议 /网际协议 (TCP/IP)连 接, 所述告警服务器使用 TCP/IP与所述数据库连接; 所述 CMM设置为: 通过总线获取目标设备单板的告警信息, 并上报给 所述告警与性能统计接入服务器; 所述告警与性能统计接入服务器设置为: 对告警信息进行协议转换并发 送给所述告警服务器; 所述告警服务器设置为: 判断告警是否合法, 并将合法的告警信息*** 数据库; 所述显示模块设置为: 根据告警信息中的实际机架位置信息显示告警信 息。
9、 如权利要求 4所述的***, 其中: 所述显示模块还设置为: 根据告警信息在机架图的相应位置同步显示告 警指示灯; 所述响应操作单元还设置为: 接收运行维护人员点击该告警指示灯的操 作, 并通知所述显示模块显示对应的告警信息。
10、如权利要求 1所述的***, 其中: 所述业务操作指令包括业务加载、 卸载、 激活或去激活。
11、 如权利要求 2所述的***, 其中: 所述 IP地址转换模块及收发模块 由业务管理点(SMP )实现, 所述收发模块根据所述 IP地址将所述业务操作 指令发送给业务控制点 (SCP ) 。
12、 如权利要求 5所述的***, 其中, 所述机架操作单元还包括: 性能图示生成模块, 其设置为: 根据所述性能统计模块釆集的性能信息 生成性能图示; 以及
所述显示模块还设置为: 显示所述性能图示。
13、 如权利要求 1所述的***, 其中: 所述实际机架位置信息包括以下 信息中的一个或多个: 机架号、 机框编号、 槽位编号。
14、 一种业务操作运行维护方法, 其特征在于, 该方法基于运行维护操 作***实现, 该方法包括: 所述运行维护操作***根据目标设备的实际机架位置信息生成仿真机架 图;
所述运行维护操作***根据运行维护人员的操作生成包含目标设备的实 际机架位置信息的业务操作指令, 并将所述业务操作指令中的实际机架位置 信息转换为对应的网际协议(IP )地址后发送出去; 以及 所述运行维护操作***接收业务操作结果并将所述业务操作结果中的 IP地址转换为对应的实际机架位置信息。
15、如权利要求 14所述的方法, 其中, 所述运行维护操作***根据目标 设备的实际机架位置信息生成仿真机架图的步骤包括: 所述运行维护操作***釆集智能网中目标设备的实际机架位置信息, 并 根据所述实际机架位置信息生成并显示仿真机架图; 其中, 所述运行维护操 作***包括机框管理模块(CMM ) , 所述 CMM通过总线方式与所述目标设 备连接, 实现对目标设备单板的实际机架位置信息釆集的功能。
16、 如权利要求 14所述的方法, 其还包括: 所述运行维护操作***还釆集目标设备的包含实际机架位置信息的性能 信息和 /或告警信息,并根据所述实际机架位置信息在生成的仿真机架图的相 应位置上显示所示性能信息和 /或告警信息。
17、如权利要求 14所述的方法, 其中, 所述运行维护操作***包括机框 管理模块 ( CMM )及告警与性能统计接入服务器及性能统计服务器及运行维 护终端; 生成仿真机架图的步骤之后, 所述方法还包括: 所述 CMM通过总线方式釆集目标设备单板的性能信息; 所述 CMM使用简单网络管理协议(SNMP )将釆集的性能信息上报给 所述告警与性能统计接入服务器; 所述告警与性能统计接入服务器对所述性能信息进行协议转换, 并发送 给性能统计服务器; 所述性能统计服务器对性能信息进行合法化判断,并根据传输控制协议 / 网际协议 (TCP/IP)将所述性能信息***数据库; 以及 所述运行维护终端根据数据库中性能信息中的实际机架位置信息在仿真 机架图的相应位置显示所述性能信息。
18、如权利要求 17所述的方法, 其中, 所述运行维护终端显示的性能信 息是所述运行维护终端根据数据库中的性能信息生成的性能图示。
19、如权利要求 14所述的方法, 其中, 所述运行维护操作***包括机框 管理模块 ( CMM )及告警与性能统计接入服务器及告警服务器及运行维护终 端; 生成仿真机架图的步骤之后, 所述方法还包括: 所述 CMM通过总线方式釆集目标设备单板的告警信息; 所述 CMM使用简单网络管理协议(SNMP )将釆集的性能信息上报给 所述告警与性能统计接入服务器; 所述告警与性能统计接入服务器对所述告警信息进行协议转换, 并发送 给告警服务器; 所述告警服务器对告警信息进行合法化判断,并根据传输控制协议 /网际 协议 (TCP/IP )将所述告警信息***数据库; 以及 所述运行维护终端根据数据库中告警信息中的实际机架位置信息在仿真 机架图的相应位置显示所述告警信息。
20、如权利要求 14所述的方法, 其中, 所述实际机架位置信息包括以下 信息中的一个或多个: 机架号、 机框编号和槽位编号。
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CN101867490A (zh) | 2010-10-20 |
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