WO2010145432A1 - Method, system and apparatus for voip media gateway to obtain voice resources - Google Patents
Method, system and apparatus for voip media gateway to obtain voice resources Download PDFInfo
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- WO2010145432A1 WO2010145432A1 PCT/CN2010/073322 CN2010073322W WO2010145432A1 WO 2010145432 A1 WO2010145432 A1 WO 2010145432A1 CN 2010073322 W CN2010073322 W CN 2010073322W WO 2010145432 A1 WO2010145432 A1 WO 2010145432A1
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
- H04M15/56—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP for VoIP communications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
- H04M7/1205—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal where the types of switching equipement comprises PSTN/ISDN equipment and switching equipment of networks other than PSTN/ISDN, e.g. Internet Protocol networks
- H04M7/125—Details of gateway equipment
Definitions
- This paper relates to the field of communication wood, especially to the method, system and device of VOP (VoceOve e e ooco, ).
- OP rests on the memory to save resources .
- waV file the user can directly OP rest resources, but if the user needs to change the language or dialect, the version is required, which is not easy to update.
- the wood to be solved by the Institute is to provide the OP method, system and device for the resources of the OP.
- the rabbits have established the rest in the OP VR, and the VR is added, which also solves the problem that the user can not directly change the resources of the OP. Or dialect, need version.
- VOP receives users, users download to interactive VR and Line save.
- the file management of the resource OP is sent to the VR control line for saving.
- the signaling in the OP Hugh is downloaded to the VR. If the VR is controlled, the signal in the OP is downloaded to the VR, and the VR is controlled.
- the file management of the resource OP is sent to the VR control, which includes the VR control receiving resources, and the VR control power is empty.
- Its resources include voice files and resource indexes.
- OP Hugh configured to receive the user's resources, will be sent to the VR, and receive the VR each VR, configured to receive the OP, and send the resources to the OP.
- Its OP break includes VR control, command and file management
- the VR control configuration receives the resources of the user, and the VR controllers, and the file management, receive the resources of the VR.
- the OP approach includes solution, user command management, and
- the closeness of the OP resource includes user, user command management of the configuration resource, and received resources.
- OP is available, including VR control, order, and file management.
- the VR control configuration receives the user's resources, and the multimedia signaling is performed by the interactive VR, and the file management receives the resources of the VR.
- the OP approach includes solution, user command management, and
- OP Hugh 110 configured to receive user resources, will be sent to VR 120, and receive VR 120 resources
- Each VR 120 is configured to receive the OP 110 and send the resource to the OP 110.
- the OP 110 includes the VR control. 11.
- the file management is 113.
- the VR control 11 is configured to receive the resources of the user, and the multimedia signaling 112 VR 120 and the file management 113 receive the resources of the VR 120.
- OP Hugh 110 includes solution 114, user command management 115 and 116
- User Command Management 115 configured to receive user resources, will be sent to VR control 11
- the 116 is configured to receive the resource of the VR control 11 and the broadcast resource.
- the proximity of the OP Hugh resource includes user 130, user command management 115 for configuring resources, and receiving 116 resources.
- the method of the OP resource resource includes the following steps S: User command management Sending the user's resource to the R control
- S3 VR each receives download, file management establishes connection, and downloads, VR each resource, yes, execute 4, otherwise, execute 5
- the storage of the OP is the same size.
- the OP can request the resources of the VR or not. For example, if the storage of the OP is the same, the resources of the VR.
- Resources include arpeggio files and resource indexes, and resource indexes include resource files, format G. 711, G. 729, C, etc.) and broadcast the same length. 4 R each resource file management
- the resources are sent to the VR control , the implementation of 6 5 VR each resource file management sent to the VR control 6 VR control receiving resources , VR control of the power ;
- the VR controls the broadcast and sends the resources to .
- the user can download the required resources on the VR VR, and the VOP will store the downloaded resources locally, the user can use, and the VR resources of each user need to be updated. It is very convenient for both rabbits to have multiple VR communication, and to update resources.
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- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Telephonic Communication Services (AREA)
- Data Exchanges In Wide-Area Networks (AREA)
Abstract
The present invention discloses a method, a system and an apparatus for a Voice over Internet Protocol (VOIP) media gateway to obtain voice resources. The method includes: the VOIP media gateway receives a user request, and transmits a download request to an Interactive Voice Response (IVR) server according to the user request; according to the download request, the IVR server transmits voice resources to the VOIP media gateway for storing. By the VOIP media gateway downloading voice resources of the IVR server, the invention not only can update voice resources timely, but also can store the downloaded voice resources in the VOIP media gateway, so as to reduce the communication between the VOIP media gateway and the IVR server effectively.
Description
O P 休 資源的方法、 統及裝置 O P Hugh resource method, system and device
木領域 Wood field
本 涉及通信 木領域, 尤其涉及 VOP (VoceOve e e ooco, ) 休 資源的方法、 統及裝置。 This paper relates to the field of communication wood, especially to the method, system and device of VOP (VoceOve e e ooco, ).
背景 木 Background
目前用戶希望 得 資源 , 通常 方法 Current users want resources, usually methods
、 OP 休 在 存儲器上存 資源 .waV文件), 用戶可 直接 OP 休 得 資源, 但是, 果用戶需要更換 言 或 方言, 則需要 版本, 既占用 同 不易更新。 , OP rests on the memory to save resources . waV file), the user can directly OP rest resources, but if the user needs to change the language or dialect, the version is required, which is not easy to update.
二、 OP 休 VR e ac veVoceRespo se, 交互式 ) 各器 同建立 休 , 然可以做到及 更新, 但 占用戶有需 求 , 都要通 OP 休 得 VR 各 上的 資源, 即使是相同 的資源, 重了 VR 各 的 , 同 也 增 並各的不穩定性。 Second, OP VR e ac veVoceRespo se, interactive) Each device can be established and updated, but the user has the need to access the resources of the VR, even the same resources. Re-increase the VR, and also increase the instability.
內容 Content
本 所要解決的 木 是, 提供 OP 休 資源 的方法、 統及裝置, 既 兔了在 OP 休 VR 各器 同建立 休 , 而增 VR 各 的 , 也解決了用戶直接 OP 休 得 資源 不能隨意更換 言 或方言, 需要 版本 的 。 The wood to be solved by the Institute is to provide the OP method, system and device for the resources of the OP. In addition, the rabbits have established the rest in the OP VR, and the VR is added, which also solves the problem that the user can not directly change the resources of the OP. Or dialect, need version.
解決上 木 , 本 提出了 資源的方法, 于 OP 休 資源, 方法包括 Solving the problem, this proposed a resource method, in the OP, resources, methods include
VOP 休 接收用戶 , 用戶 向交互式 VR 各 下載 以及
行保存。 VOP receives users, users download to interactive VR and Line save.
其 , 由 OP 休 中的 VR控制 接收用戶 , 用 戶 , 通 OP 休 中的信令 向 VR 各 下載 以 及 It is controlled by the VR of the OP, and the user, the user, and the signaling in the OP, download to the VR and
VR 各 下載 , 將 資源 OP 休 中的文件 管理 送至 VR控制 行保存。 For each VR download, the file management of the resource OP is sent to the VR control line for saving.
其 , 占 VR 各 下載 , 將 資源 OP 休 中的文件 管理 送至 VR控制 近包括 若所 OP 休 接收 的 資源, 則 VR 各 將 的 資源 It occupies the VR downloads and sends the file management of the resource OP to the VR control, including the resources that the VR receives, and the resources of the VR.
文件 管理 OP 休 中的解 , File management OP Hugh solution
將 的 資源 送至 VR控制 。 Send the resources to VR control.
其 , 所 OP 休阿 中的信令 向 VR 各 下載 包括 若所 VR控制 于 , 則 OP 休 中的信 令 向 VR 各 下載 , 將 VR控制 的 下 以及 The signaling in the OP Hugh is downloaded to the VR. If the VR is controlled, the signal in the OP is downloaded to the VR, and the VR is controlled.
在 VR 各 下載 , 將 資源 OP 休 中的 文件 管理 送至 VR控制 , 近包括 占所 VR控制 接收 資源 , 將 VR控制 力空 。 In the VR downloads, the file management of the resource OP is sent to the VR control, which includes the VR control receiving resources, and the VR control power is empty.
其 , 所 資源包括 梧音文件和 資源索引。 Its resources include voice files and resource indexes.
另外, 本 近提出了 資源的 統, 于 OP 休 資源 統包括 VOP 休 和交互式 In addition, the resource system has been proposed recently, including the VOP and the interactive
VR 各 , VR each,
OP 休 , 配置 接收用戶 的 資源的 , 將 送至 VR 各 ,以及接收所述 VR 各 的 VR 各 , 配置 接收 OP 休 的 , 將 資源 送至 OP 休 。 OP Hugh, configured to receive the user's resources, will be sent to the VR, and receive the VR each VR, configured to receive the OP, and send the resources to the OP.
其 OP 休 包括 VR控制 、 令 和文件 管理
VR控制 配置 接收用戶 的 資源的 , 將 迷信令 VR 各 , 以及通 文件 管理 接收 VR 各 的 資源。 Its OP break includes VR control, command and file management The VR control configuration receives the resources of the user, and the VR controllers, and the file management, receive the resources of the VR.
此外, OP 休 近包括 解 、 用戶 命令管理 和 In addition, the OP approach includes solution, user command management, and
, 配置 文件 管理 的 資源 行 解 , 將 的 資源 送至 VR控制 , the resource management solution of the profile management , and the resources are sent to the VR control
用戶 命令管理 , 配置 接收用戶 的 資源的 , 將 送至 VR控制 User command management, configured to receive user resources, will be sent to VR control
, 配置 接收 VR控制 的 資源, 以 及播 資源。 , configure the resources that receive VR control, and the broadcast resources.
此外, OP 休 資源的 統近包括 用戶 各, 配 置 資源的 用戶 命令管理 , 以及接收 的 資源 In addition, the closeness of the OP resource includes user, user command management of the configuration resource, and received resources.
用戶 各包括 或PC Users each include or PC
另外, 本 近提供了 OP 休 , 包括 VR控制 、 令 和文件 管理 In addition, OP is available, including VR control, order, and file management.
VR控制 配置 接收用戶 的 資源的 , 將 迷信令 交互式 VR 各 , 以及通 文件 管理 接收 VR 各 的 資源。 The VR control configuration receives the user's resources, and the multimedia signaling is performed by the interactive VR, and the file management receives the resources of the VR.
此外, OP 休 近包括 解 、 用戶 命令管理 和 In addition, the OP approach includes solution, user command management, and
, 配置 文件 管理 的 資源 行 解 , 將 的 資源 送至 VR控制 , the resource management solution of the profile management , and the resources are sent to the VR control
用戶 命令管理 , 配置 接收用戶 的 資源的 , 將 送至 VR控制 User command management, configured to receive user resources, will be sent to VR control
, 配置 接收 VR控制 的 資源, 以 及播 資源。
現有 木相比, 本 明通 OP 休 吳下載 R 各 的 資 源, 不但可以及 更新 資源, 而且本 將下載 得的 資源保存在 OP 休 上, 有效減少了 VR 各 的通信。 本 方法增 了用 戶 的 活性, 降低 VR 各 的 , 以 到 資源存 儲和刷新的目的。 , configure to receive resources controlled by VR, and broadcast resources. Compared with the existing wood, Ben Mingtong OP Hugh Wu downloads the resources of R, not only can update the resources, but also save the downloaded resources on the OP, effectively reducing the communication of VR. This method increases the activity of the user, reduces the VR, and the purpose of resource storage and refresh.
此 所說明的 提供 本 的 步理解, 成本 的 部 分, 本 的示意 及其說明 于解釋本 , 不 本 的 不 限定。 在 中The explanations provided in this section, the parts of the cost, the illustrations of this and the explanations thereof are not limited. In
1是本 OP 休 R 各 資源的 統 1 is the system of the resources of this OP
2是本 OP 休 VR 各 資源的流程 。 2 is the flow of resources of this OP VR VR.
本 的較佳 方式 The preferred way of this
結合 休 Combination
1 了 OP 休 資源的 統, 其包括 VOP 休 110和 R 各 120 1 OP rest resources, including VOP Hugh 110 and R 120
OP 休 110, 配置 接收用戶 的 資源的 , 將 送至 VR 各 120, 以及接收 VR 各 120 的 資源 OP Hugh 110, configured to receive user resources, will be sent to VR 120, and receive VR 120 resources
VR 各 120, 配置 接收 OP 休 110 的 , 將 資源 送至 OP 休 110 其中, OP 休 110包括 VR控制 11、 令 112 文件 管理 113 Each VR 120 is configured to receive the OP 110 and send the resource to the OP 110. The OP 110 includes the VR control. 11. The file management is 113.
VR控制 11, 配置 接收用戶 的 資源的 , 將 迷信令 112 VR 各 120, 以及通 文 件 管理 113接收 VR 各 120 的 資源。
此外, OP 休 110近包括 解 114、 用戶 命令 管理 115和 116The VR control 11 is configured to receive the resources of the user, and the multimedia signaling 112 VR 120 and the file management 113 receive the resources of the VR 120. In addition, OP Hugh 110 includes solution 114, user command management 115 and 116
114, 配置 文件 管理 113 的 資源 行解 , 將 的 資源 送至 R控制 11 114, configuration file management 113 resource line solution, the resources are sent to the R control 11
用戶 命令管理 115, 配置 接收用戶 的 資源 的 , 將 送至 VR控制 11 User Command Management 115, configured to receive user resources, will be sent to VR control 11
所述 116, 配置 接收 VR控制 11 的 資源, 以及播 資源。 The 116 is configured to receive the resource of the VR control 11 and the broadcast resource.
此外, OP 休 資源的 統近包括 用戶 各130, 配置 資源的 用戶 命令管理 115, 以 及接收 116 的 資源 In addition, the proximity of the OP Hugh resource includes user 130, user command management 115 for configuring resources, and receiving 116 resources.
用戶 各包括 或 C等。 2, 本 的 OP 休 資源的方法包括 下步驟 S : 用戶 命令管理 將用戶 的 資源的 送至 R控制 Users include or C. 2. The method of the OP resource resource includes the following steps S: User command management Sending the user's resource to the R control
2 果 VR控制 于 , 則 用戶 , VR控制 令 向 VR 各 下載 , VR控制 下載 2 If VR is controlled, the user, VR control will download to VR, VR control download
S3 VR 各 接收到 下載 , 文件 管理 建立 連接, 且 下載 , VR 各 是否 的 資源, 是, 執行 4, 否則, 執行 5 S3 VR each receives download, file management establishes connection, and downloads, VR each resource, yes, execute 4, otherwise, execute 5
OP 休 的存儲 同大小, OP 休 可以要求 VR 各 的或不 的 資源, 例 , 若 OP 休 的存儲 同小, 則 VR 各 的 資源。 The storage of the OP is the same size. The OP can request the resources of the VR or not. For example, if the storage of the OP is the same, the resources of the VR.
資源包括 梧音文件和 資源索引, 資源索引包括 資源文件 、 格式 G.711、 G.729、 C 等)和播 同 長度。
4 R 各 將 的 資源 文件 管理 Resources include arpeggio files and resource indexes, and resource indexes include resource files, format G. 711, G. 729, C, etc.) and broadcast the same length. 4 R each resource file management
, 將 的 資源 送至 VR控制 , 執行 6 5 VR 各 將 資源 文件 管理 送至 VR控制 6 VR控制 接收 資源 , VR控制 的 力空 ; , the resources are sent to the VR control , the implementation of 6 5 VR each resource file management sent to the VR control 6 VR control receiving resources , VR control of the power ;
7 果用戶 命令管理 向 VR控制 播 晴 , 則 VR 控制 播 晴 , 將 資源 送至 , 7 If the user commands the management to broadcast to the VR control, then the VR controls the broadcast and sends the resources to .
VR控制 的 播 VR controlled broadcast
8 播 VR控制 的 資源。 用性 8 Broadcast VR controlled resources. Usability
用本 提供的 OP 休 資源的方法、 統或裝置, 用 戶可以 OP 休 VR 各 上下載所需要的 資源, VOP 休 將 下載的 資源存儲在本地,用戶可 使用, 果需要更新, VR 各 用戶 的 資源, 既 兔了 多 VR 各 通信, 可以及 更新資源, 非常方便 。
With the OP method, system or device provided by the user, the user can download the required resources on the VR VR, and the VOP will store the downloaded resources locally, the user can use, and the VR resources of each user need to be updated. It is very convenient for both rabbits to have multiple VR communication, and to update resources.
Claims
1、 資源的方法, 于 OP 休 資 源 方法包括 1. The method of resources, the source of the OP
OP 休 接收用戶 , 用戶 向交互式 VR 各 下載 以及 OP Hugh receives users, users download to interactive VR and
VR 各 下載 將 資源 OP 休 行保存。 VR downloads will save the resource OP.
2、 要求1 資源的方法, 其 , 2. The method of requesting 1 resource,
由 OP 休 中的 VR控制 接收用戶 , 用戶 , OP 休 中的信令 向 VR 各 下載 以及 The VR control received by the user in the OP, the user, the signaling in the OP, and the download to the VR
VR 各 下載 , 將 資源 OP 休 中的文件 管理 送至 VR控制 行保存。 For each VR download, the file management of the resource OP is sent to the VR control line for saving.
3、 要求2 資源的方法, VR 各 下 載 , 將 資源 OP 休 中的文件 管理 送至 VR控制 , 近包括 3. The method of requesting 2 resources, VR downloads, and the management of the file in the resource OP is sent to the VR control, including
若所 OP 休 接收 的 資源, 則 VR 各 將 , 將 的 資源 送至 R控制 。 If the OP receives the received resources, the VR will send the resources to the R control.
4、 要求2 資源的方法, 其 ,4. The method of requesting 2 resources,
OP 休 中的信令 向 VR 各 下載 包括 若所 VR控制 于 , 則 OP 休 中的信令 向 VR 各 下載 , 將 VR控制 的 下載 以 及 The signaling in the OP is downloaded to the VR. If the VR is controlled, the signaling in the OP is downloaded to the VR, and the VR control is downloaded and
在 VR 各 所述下載 , 將 資源 OP 休 中的 文件 管理 送至 VR控制 , 近包括 占所 VR控制 接收 資源 , 將 VR控制 力空 。 In the VR downloading, the file management of the resource OP is sent to the VR control, which includes the VR control receiving resource, and the VR control power is null.
5、 要求1 資源的方法, 其 資源包括
文件和 資源索引。 5. A method of requiring 1 resource, the resources of which include File and resource indexing.
6、 資源的 統, 于 OP 休 資 源 所述 統包括 VOP 休 和交互式 VR 各 , OP 休 , 配置 接收用戶 的 資源的 , 將 送至 VR 各 ,以及接收所述 VR 各 的 VR 各 , 配置 接收 OP 休 的 , 所述 將 資源 送至 OP 休 。 6. The resource system, including the VOP and the interactive VR, and the OP VR, configured to receive the user's resources, will be sent to the VR, and each VR of each VR is received, and the configuration is received. OP is closed, the resource is sent to OP.
7、 要求6 資源的 統, 其 , 7. Require the resources of 6 resources,
所 OP 休 包括 VR控制 、 令 和文件 管理 VR控制 配置 接收用戶 的 資源的 , 將 迷信令 VR 各 , 以及通 文件 管理 接收 VR 各 的 資源。 The OP VR includes VR control, command and file management VR control configuration to receive the user's resources, and the CDMA control, and the file management to receive the VR resources.
8、 要求7 資源的 統, 其 , 8, the requirements of 7 resources, its,
OP 休 近包括 解 、 用戶 命令管理 和 , OP close-up includes solution, user command management, and
, 配置 文件 管理 的 資源 行 解 , 將 的 資源 送至 VR控制 , the resource management solution of the profile management , and the resources are sent to the VR control
用戶 命令管理 , 配置 接收用戶 的 資源的 , 將 送至 VR控制 User command management, configured to receive user resources, will be sent to VR control
所述 , 配置 接收所述 VR控制 的 資源, 以 及播 資源。 And configuring, receiving the resource controlled by the VR, and the broadcast resource.
9、 要求8 資源的 統, 其 , 所 資源的 統近包括 用戶 各, 配置 9. Require the 8 resources of the system, and the resources of the system include the user, each configuration
資源的 用戶 命令管理 , 以及接收 User command management of resources, and receiving
的 of
用戶 各包括 或PC
Users each include or PC
10、 神岡 OP 休 , 其包括 V 控制 、 令 和文件 管理10, Kamioka OP Hugh, which includes V control, order and file management
R控制 配置 接收用戶 的 資源的 , 將 迷信令 交互式 VR 各 , 以及通 R control configuration receives the user's resources, will be confused with the interactive VR, and
11、 要求10所述 OP 休 , 其近包括 解 、 用戶 命令管理 和 11. Requires 10 OP, which includes near solution, user command management, and
, 配置 文件 管理 的 資源 行 解 , 將 的 資源 送至 VR控制 , the resource management solution of the profile management , and the resources are sent to the VR control
用戶 命令管理 , 配置 接收用戶 的 資源的 , 將 送至 VR控制 User command management, configured to receive user resources, will be sent to VR control
, 配置 接收 VR控制 的 資源, 以 及播 資源。
, configure the resources that receive VR control, and the broadcast resources.
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CN104348984A (en) * | 2013-08-07 | 2015-02-11 | 中兴通讯股份有限公司 | Method and system for realizing IVR (Interactive Voice Response) operation in narrow-band intelligent service |
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CN102185983B (en) * | 2011-04-26 | 2013-10-23 | 杭州华三通信技术有限公司 | Voice prompt playing method and equipment for interactive voice response (IVR) call |
CN105471812B (en) * | 2014-06-20 | 2019-03-01 | 北京奇虎科技有限公司 | Obtain the method and system of network video resource |
CN106484900A (en) * | 2016-10-21 | 2017-03-08 | 贵阳朗玛信息技术股份有限公司 | File updating method based on IVR system, apparatus and system |
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