WO2001082572A3 - Integration of digital calendar data with voice application - Google Patents

Integration of digital calendar data with voice application Download PDF

Info

Publication number
WO2001082572A3
WO2001082572A3 PCT/US2001/012283 US0112283W WO0182572A3 WO 2001082572 A3 WO2001082572 A3 WO 2001082572A3 US 0112283 W US0112283 W US 0112283W WO 0182572 A3 WO0182572 A3 WO 0182572A3
Authority
WO
WIPO (PCT)
Prior art keywords
telephone
user
call
party
voice
Prior art date
Application number
PCT/US2001/012283
Other languages
French (fr)
Other versions
WO2001082572A2 (en
Inventor
John Weald
Original Assignee
Sylantro Systems Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Sylantro Systems Corp filed Critical Sylantro Systems Corp
Priority to AU2001251633A priority Critical patent/AU2001251633A1/en
Publication of WO2001082572A2 publication Critical patent/WO2001082572A2/en
Publication of WO2001082572A3 publication Critical patent/WO2001082572A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2072—Schedules, e.g. personal calendars
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/006—Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)

Abstract

A telephone call and voice processing system is utilized for receiving telephone calls for an intended recipient via a voice-over IP telephone network. A voice server in conjunction with a telephony voice application identifies the intended recipient and accesses digital calendar information for the intended recipient as well as guidelines and rules for call handling that are established by that intended recipient. The call is then handled based upon the calendar data, guidelines and rules. The user can establish guidelines to handle different classes of users or different specific users in different ways. Additionally, the voice server can be controlled to connect the user at remote telephone numbers, such as at the location of a meeting, on the user's cellular telephone, at home, on a beeper. The user's calendar can be modified to record telephone activity. Upon identifying that a user is engaged in a telephone call, either incoming or outgoing, the voice server can identify the other party and record the call and duration in the user's calendar database. The other party can be identified by their telephone using conventional caller ID technology. Where the other party's telephone number is in the user's contact database, the name of the other party can be associated with the calendar information.
PCT/US2001/012283 2000-04-21 2001-04-16 Integration of digital calendar data with voice application WO2001082572A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2001251633A AU2001251633A1 (en) 2000-04-21 2001-04-16 Integration of digital calendar data with voice application

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US55708200A 2000-04-21 2000-04-21
US09/557,082 2000-04-21

Publications (2)

Publication Number Publication Date
WO2001082572A2 WO2001082572A2 (en) 2001-11-01
WO2001082572A3 true WO2001082572A3 (en) 2002-05-30

Family

ID=24223985

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2001/012283 WO2001082572A2 (en) 2000-04-21 2001-04-16 Integration of digital calendar data with voice application

Country Status (2)

Country Link
AU (1) AU2001251633A1 (en)
WO (1) WO2001082572A2 (en)

Families Citing this family (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7065197B1 (en) 2002-10-23 2006-06-20 Cisco Technology, Inc. Status messaging using associated phone tags
FR2851868A1 (en) * 2003-02-28 2004-09-03 France Telecom INCOMING TELEPHONE CALL MANAGEMENT SYSTEM
DE10346660B4 (en) * 2003-10-08 2006-12-21 Audi Ag Information and communication device
US20090196410A1 (en) * 2008-02-04 2009-08-06 Babu Mani Method and system of call treatment based on a called party calendar

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1999005845A1 (en) * 1997-07-24 1999-02-04 Intervoice Limited Partnership One number lan based calendar
EP0921670A2 (en) * 1997-12-04 1999-06-09 Siemens Information and Communication Networks, Inc. Electronic scheduling devices
EP0954193A2 (en) * 1998-05-01 1999-11-03 Siemens Information and Communication Networks Inc. Apparatus and method for calendar based call routing

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1999005845A1 (en) * 1997-07-24 1999-02-04 Intervoice Limited Partnership One number lan based calendar
EP0921670A2 (en) * 1997-12-04 1999-06-09 Siemens Information and Communication Networks, Inc. Electronic scheduling devices
EP0954193A2 (en) * 1998-05-01 1999-11-03 Siemens Information and Communication Networks Inc. Apparatus and method for calendar based call routing

Also Published As

Publication number Publication date
AU2001251633A1 (en) 2001-11-07
WO2001082572A2 (en) 2001-11-01

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