US20160316048A1 - Computer telephony headset with presence indicator - Google Patents
Computer telephony headset with presence indicator Download PDFInfo
- Publication number
- US20160316048A1 US20160316048A1 US15/203,348 US201615203348A US2016316048A1 US 20160316048 A1 US20160316048 A1 US 20160316048A1 US 201615203348 A US201615203348 A US 201615203348A US 2016316048 A1 US2016316048 A1 US 2016316048A1
- Authority
- US
- United States
- Prior art keywords
- headset
- computer telephony
- user
- processor
- earpiece
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Abandoned
Links
Images
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/02—Constructional features of telephone sets
- H04M1/04—Supports for telephone transmitters or receivers
- H04M1/05—Supports for telephone transmitters or receivers specially adapted for use on head, throat or breast
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/10—Architectures or entities
- H04L65/1059—End-user terminal functionalities specially adapted for real-time communication
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/40—Support for services or applications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/60—Substation equipment, e.g. for use by subscribers including speech amplifiers
- H04M1/6033—Substation equipment, e.g. for use by subscribers including speech amplifiers for providing handsfree use or a loudspeaker mode in telephone sets
- H04M1/6041—Portable telephones adapted for handsfree use
- H04M1/6058—Portable telephones adapted for handsfree use involving the use of a headset accessory device connected to the portable telephone
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42365—Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
Definitions
- the present disclosure relates generally to telephone headsets and, more particularly to a telephone headset with a “presence” indicator means thereon for outputting a user's presence status, thereby signaling to other persons the user's availability and/or willingness to communicate face-to-face.
- a telephone headset includes an earpiece, including one or more speakers, and a microphone.
- the earpiece is typically held in place over or near the ear of the user, for example, with an over-the-head band or an ear hook.
- the microphone is commonly located close to the user's mouth by placement at the end of a boom extending from the earpiece.
- Telephone headsets free the user's hands and offer greater comfort and efficiency over conventional telephone handsets. As such, headsets find widespread use in call centers and many other business and professional office settings where telephones are used frequently or for extended periods.
- headset use in a work environment is that other persons cannot determine whether a user who has donned a headset is available to talk, or on an active telephone call and therefore unavailable to talk.
- Prior art headsets have addressed this drawback by providing an indicator light, for example, at the end of the microphone boom or elsewhere on the headset, which provides a visual indication to other persons when the telephone headset is in use.
- Such prior art systems typically monitor the telephone line to determine whether the telephone line is in use (off-hook) or idle (on-hook).
- U.S. Pat. No. 5,210,791 discloses a telephone headset on-line indicator that determines the on-line or off-hook condition by monitoring the voltage potential across the transmitting lines between the headset and the base unit. An LED on the microphone boom is illuminated when the headset is in use.
- U.S. Pat. No. 5,359,647 discloses a headset having an LED in-use indicator on the microphone boom which is activated to indicate that the headset is in use by amplification of the audio signal across the transmission lines.
- 8,209,441 discloses a telephone headset for a softphone application having an LED on-line indicator wherein the on-line status is detected by monitoring the host to detect a request for transmit data from the host based on a signaling protocol associated with the host port and independent of the softphone application software.
- Network communication systems have recently included the ability to send and receive so-called “presence information” which conveys the availability and/or willingness of users of the network communication system to communicate with other users of the network communication system.
- Presence information is advantageous to persons who are logged on to the network communications system with a networked device and provides such logged on users with an indication of the user's willingness to communicate over the communication network, e.g., via an instant messaging application.
- providing network presence information of a user to other users operating a device connected to the network does not address the problem of alerting persons in the vicinity of the headset user, such as someone wishing to speak to the headset user in-person, as to the headset user's availability or willingness to communicate, e.g. face-to-face.
- the current disclosure provides an improved headset for computer telephony that provides a visual indication of the headset user's presence information or status, and which overcomes the above problems and others.
- a computer telephony headset for supporting communication of audio data over a network via a host device of the network.
- the headset includes an earpiece operable to receive electronic audio signals and render the electronic audio signals audible to a user wearing the headset.
- a microphone is attached to the earpiece and is operable to convert sounds into transmitted electronic signals.
- a processor is configured to receive presence data from the host device, the presence data being representative of a presence status of the user.
- a visual indicator is operably connected to the processor for providing a visual indication of the presence status of the user based on the presence data.
- a computer telephony system of a type that allows two-way audio communication over a network includes a computer processor based host device configured to generate presence data representative of a presence status of the user.
- a headset includes an earpiece operable to receive electronic audio signals and render the electronic audio signals audible to the first user; a microphone attached to the earpiece and operable to convert sounds into transmitted electronic signals; a processor configured to receive presence data from the host device; and a visual indicator operably connected to the processor for providing a visual indication of the presence status of the user based on the presence data.
- a method for displaying a visually perceptible indication of a computer telephony user's availability and/or willingness to communicate includes providing a computer telephony headset for supporting communication of audio data over a network via a host device of the network.
- the headset comprises an earpiece operable to receive electronic audio signals and render the electronic audio signals audible to the user and a microphone attached to the earpiece and operable to convert sounds into transmitted electronic signals.
- the method further includes receiving presence data from the host device using a processor, the presence data representative of a presence status of the user.
- a visual indicator operably connected to the processor is activated to provide a visual indication of the presence status of the user based on the presence data.
- FIG. 1 is a pictorial image of a headset in accordance with an exemplary embodiment of the present invention.
- FIG. 2 is a somewhat schematic diagram of the headset appearing in FIG. 1 .
- FIG. 3 is a block diagram the headset embodiment of FIG. 1 .
- FIG. 4 illustrates an exemplary network communication system in which the headset in accordance with this disclosure may be employed.
- FIG. 5 is a functional block diagram of an exemplary computer system herein.
- FIG. 6 is a block diagram of an exemplary host system with headset in accordance with this disclosure.
- FIG. 7 is a flow chart illustrating an exemplary method for receiving and displaying presence information.
- a headset 100 in accordance with an exemplary embodiment includes an earpiece 110 comprising audio speakers 112 and a headband 114 .
- the headband 114 may be size-adjustable as is generally known in the art.
- the illustrated headset 100 is shown with two audio speakers 112 , it will be recognized that alternative embodiments could employ a single speaker.
- the over-the-head headband 114 could be replaced with alternative fastener means for securing the headset in an operable position, such as ear hook for securing the headset to the user's ear.
- a microphone 116 is disposed at the end of a microphone boom or arm 118 coupled to the earpiece 110 .
- the arm 118 may be rotatably coupled, e.g., via a rotatable turret 120 , to allow the user to pivot the arm 118 until the microphone is at a desired position in front of the mouth of the user.
- An LED indicator 122 is also positioned at the end of the microphone arm 118 .
- the LED indicator 122 is provided on the outside of the arm 118 so as to be visible to a person facing a user wearing the headset.
- the indicator 122 is preferably an LED light source, it will be recognized that other types of light sources are also contemplated, including incandescent lamps and others.
- the LED indicator 122 could also be positioned at an alternative location on the headset, such as the speaker housing, headband, other positions along the boom, etc. Alternatively or additionally, the LED indicator could be on the inline control module 124 (discussed below). In still further embodiments, the LED indicator could be provided on a dedicated member, such as an extension member of the type described in U.S. Pat. No. 6,879,688.
- the LED indicator 122 and/or the microphone 116 could be incorporated into the earpiece 110 , such that the boom 118 could include a hollow channel forming an audio wave guide for transmitting sound waves from the distal end of the boom 118 to a microphone located at the proximal end of the boom.
- LED's located at the proximal end of the boom 118 could transmit light to the distal end of the boom, e.g., to a diffuser located at the end of the boom, wherein the hollow channel interior surface is highly reflective.
- An inline control module 124 is connected to the earpiece 110 via an upper cord or connecting line 126 including electrical conductors 128 for transmitting an audio signal to the speakers 112 from the control module; electrical conductors 130 for transmitting an audio signal from the microphone 116 to the control module; and electrical conductors 132 for driving the LED indicator 122 , as will be described in greater detail below.
- a USB cord or cable 134 and USB connector 136 are provided for connecting the control module 124 to a host computer system 140 (see FIG. 4 ).
- the control module 124 includes volume up and volume down buttons 142 , 144 , a mute button 146 , and a hook set button 148 .
- the volume buttons 142 , 144 may be pressed to raise or lower, respectively, the volume of the audio signal output to the speakers 112 .
- Button backlight LEDs 150 a , 150 b may be provided to illuminate the buttons 142 and 144 .
- the LEDs 150 a , 150 b may be, for example, a white LED.
- the mute button 146 may be pressed to selectively toggle the microphone 116 on and off.
- the mute button 146 may be pressed during a phone call to allow the user to speak without being heard by the other person or persons on the phone call. Pressing the mute button again turns the microphone back on.
- a backlight LED 152 may be provided to illuminate the mute button 146 .
- the mute LED 152 may be turned off when the microphone 116 is operational and illuminated when the microphone 116 is muted.
- the mute LED 152 may be a red LED.
- the hook button 148 may be used in conjunction with a software telephony (softphone) application on the host system 140 to take the softphone application off-hook (i.e., to place a call) or on-hook (i.e., to end a call).
- a backlight LED 154 may be provided for the button 148 , for example to illuminate the button 148 when the softphone application is off hook or on a call.
- the hook set backlight LED 154 may be, for example, green.
- the inline control module includes a processor 160 , such as a microprocessor, microcontroller, or the like, and receives data and power from the host system 140 via the cable 134 .
- a USB protection circuit 162 may be provided between the USB connector 136 and the processor 160 , for example, for protecting the processor 160 from overcurrent.
- a crystal oscillator clock 164 is provided to drive the various circuit components of the processor 160 .
- Nonvolatile memory 166 is coupled to the processor 160 for storing computer readable instructions and data when power is removed from the headset 100 .
- the non-volatile memory 166 may be, for example, Electrically Erasable Programmable Read-Only Memory (EEPROM), flash memory, or other suitable computer readable medium.
- EEPROM Electrically Erasable Programmable Read-Only Memory
- the processor 160 includes a USB audio codec for converting digital audio data from the host system 140 into an analog audio signal and sending the audio signal to the speakers 112 and for digitizing an analog audio signal from the microphone 116 and sending a digital representation of the audio signal from the microphone to the host system 140 .
- the processor 160 may include additional digital signal processing features, including equalization, noise reduction, acoustic echo cancellation, automatic gain control, compression, audio effects such as 3-D sound, and so forth.
- the networked system includes one or more network servers 170 interconnected with one or more remotely located client computer systems, such as the host system 140 , via a network designated generally as 190 , which may include one or more local area networks, wide area networks (WAN), personal area networks (PAN), intranets, the Internet, and others, as well as interconnections thereof.
- client system 140 and server system 170 may be configured to access the Internet via a local area network.
- a Voice over Internet Protocol (VoIP) provider 200 allows the user of the headset 100 running a computer telephony or softphone application on the host system 140 to communicate with other users on the network 190 , as well as telephone users on the Public Switched Telephone Network (PSTN) 210 and cellular mobile telephone networks 220 .
- PSTN Public Switched Telephone Network
- the server computer system 170 may include server messaging software or like communication software of the type that stores and transmits presence information of users on the network.
- the presence information is representative of the user's network presence status, which may be predetermined, e.g., based on a state or condition of the user's host computer system 140 and/or selectable by the user. In this manner, the published network presence status may be representative of the user's availability and/or the user's willingness to communicate.
- Examples of such server software include Microsoft Lync Server, Avaya One-X server, Cisco Unified Communications Manager, and the like.
- the host computer system 140 and other client systems on the network 190 likewise run the corresponding messaging client software, such as Microsoft Lync, Avaya One-X client, Cisco IP Communicator, or the like.
- the host computer system 140 and the server computer system 170 may be, for example, a computer-based information handling system as generally described below by way of reference to FIG. 5 .
- a block diagram illustrating the connection between the host system 140 and the headset 100 appears in FIG. 6 .
- FIG. 5 there appears an exemplary information handling system 140 representative of the host system hardware for running the softphone application 222 (see FIG. 6 ) and the messaging/presence software application 224 (see FIG. 6 ) and configured to operate in the network 190 .
- the softphone application could be a module or function within the messaging/presence software application.
- the hardware configuration shown in FIG. 2 is likewise representative of a hardware configuration of the server computer system 170 for running the messaging/presence server software.
- the hardware system 140 appearing in FIG. 5 is generally representative of a computer-based information handling system, such as a PC, workstation, a mini-computer, mainframe computer, or the like.
- the hardware system 140 includes a central processing system 230 , a memory 232 , one or more storage devices 234 , including main and auxiliary memory, an input/output (I/O) system 236 , a network interface 238 , a communications interface 240 , and a display system 242 operably connected by a bus 244 .
- a central processing system 230 includes a central processing system 230 , a memory 232 , one or more storage devices 234 , including main and auxiliary memory, an input/output (I/O) system 236 , a network interface 238 , a communications interface 240 , and a display system 242 operably connected by a bus 244 .
- I/O input/output
- the hardware system 140 is controlled by the central processing system 230 , which may include a central processing unit such as a microprocessor or microcontroller for executing programs, performing data manipulations and controlling the tasks of the hardware system.
- the processor 230 can be any suitable Intel, AMD, Motorola, Texas Instruments, or Sun processor, or the like. Communication with the central processor 230 is implemented through the system bus 244 for transferring information among the components of the hardware system.
- the memory 232 provides storage of instructions and data for programs executing on the central processing system 230 .
- the memory 232 is typically semiconductor-based memory as would be generally understood by persons skilled in the art.
- the storage devices 234 may include semiconductor-based memory such as read-only memory (ROM), programmable read-only memory (PROM), erasable programmable read-only memory (EPROM), electrically erasable programmable read-only memory (EEPROM), flash memory, and so forth.
- the storage devices 234 may also include a variety of non-semiconductor-based memories, including but not limited to hard disk, floppy disc, compact disc read-only memory (CD-ROM), digital versatile disc read-only memory (DVD-ROM), and so forth.
- the display system 242 may comprise a display device and a video display adapter having the components for driving a display device, including video memory, buffer, and graphics engine as desired.
- the display device may comprise a video monitor such as a cathode ray-tube (CRT) display, liquid-crystal display (LCD), light-emitting diode (LED) display, gas or plasma display, and so forth.
- CTR cathode ray-tube
- LCD liquid-crystal display
- LED light-emitting diode
- gas or plasma display gas or plasma display
- the input/output (I/O) system 236 may comprise one or more controllers or adapters for providing interface functions between one or more I/O devices.
- the input/output system 236 may comprise one or more serial ports, parallel ports, universal serial bus (USB) ports, IEEE 1394 ports, infrared ports, etc., for interfacing with corresponding I/O devices, including the headset 100 disclosed herein, and any number of other I/O devices such as a keyboard, mouse/pointing device, printer, modem, microphone, speaker, and so forth.
- the network interface 238 may be connected to a network, such as the network 190 , to communicate to other computers, external devices, networks, or information sources on the network 190 .
- the network interface 238 may be a network adapter implementing, for example, IEEE 802 network standards (e.g., IEEE 802.3 for Ethernet networks, IEEE 802.11 for wireless networks, IEEE 802.15 for personal area networks, IEEE 802.16 for broadband wireless metropolitan networks, and so on.).
- IEEE 802 network standards e.g., IEEE 802.3 for Ethernet networks, IEEE 802.11 for wireless networks, IEEE 802.15 for personal area networks, IEEE 802.16 for broadband wireless metropolitan networks, and so on.
- the communications interface 240 may be connected to a network, such as the Internet for communication with other computers or devices using an ISP and/or a dial up phone system to connect to the network.
- the communications interface 240 can be a modem, digital subscriber line (DSL), asymmetric digital subscriber line (ASDL), frame relay, asynchronous transfer mode (ATM), integrated digital services network (ISDN), personal communications services (PCS), transmission control protocol/Internet protocol (TCP/IP), serial line Internet protocol/point to point protocol (SLIP/PPP), and so on.
- DSL digital subscriber line
- ASDL asymmetric digital subscriber line
- ATM asynchronous transfer mode
- ISDN integrated digital services network
- PCS personal communications services
- TCP/IP transmission control protocol/Internet protocol
- SSLIP/PPP serial line Internet protocol/point to point protocol
- the process 300 starts at step 304 and at step 308 , the user runs the client messaging/presence software application and a presence state is selected from among a plurality of preset of predefined or predetermined network presence status levels or states.
- the predefined or predetermined status levels may include default presence status levels in the messaging software 222 , as well as custom or user-defined presence status levels.
- the presence status to be published over the network 190 will include status levels that are selectable by the user via the presence/messaging software 222 as well as status levels that are published automatically by the software 222 .
- the presence status information is sent to the server 170 and may be viewed on other networked devices on or accessing the network 190 .
- the server software 226 on the server 170 may store the user's presence status information.
- Other networked users connected to the server 170 may then view on-screen indicia of the user's status, which includes an on-screen graphic displayed in connection with information about the user, wherein the color of the on-screen graphic is correlated to a given status or availability level.
- the correlation between presence status level and color could be as shown in Table 1:
- the presence status levels and corresponding colors may be as shown in Table 2:
- the user's published presence status information is sent to the headset 100 from the application software.
- the presence data from the software 222 is sent to the processor 160 of the headset 100 as a part of the USB Human Interface Device (HID) output report. This presence status is used to determine which color (if any) is displayed on the indicator.
- the headset processor 160 receives the user's published presence information and it is determined whether the user has a new or updated presence status or state.
- the new or updated status may be, for example, a presence state selected by the user via the presence software 222 , or a presence state selected by the presence software under programmed control, for example, as a result of the user placing or receiving a call, the user logging off the network 190 , the user's computer system remaining inactive or idle for some predetermined period of time, and so forth.
- step 316 the process continues to step 320 and the processor 160 drives the LED indicator 122 to achieve the color that corresponds to the received status level and returns to step 312 .
- the LED 122 is preferably a tri-color LED comprising red, green, and blue (RGB) elements in which the intensity of each element can be independently controlled to allow the colors to be mixed to produce virtually any color.
- the microphone boom 118 may include reflectors and/or diffusers to facilitate the mixing of the red, blue, and green components.
- the LED element 124 may be a self-contained RGB LED with an integral diffused lens.
- the RGB LED could be replaced with an array of dedicated single color LEDs or lamps.
- step 316 If the presence status is unchanged at step 316 , the process returns to step 312 to monitor for any changes in the user's published status and continues as described above.
- the systems and methods disclosed herein can be implemented as sets of instructions resident in the main memory of one or more computer systems.
- the set of instructions may be stored in another computer readable memory such as a hard disk drive or in a removable memory such as an optical disk for utilization in a DVD-ROM or CD-ROM drive, a magnetic media for utilization in a magnetic media drive, a magneto-optical disk for utilization in a magneto-optical drive, or a memory card for utilization in a card slot.
- the set of instructions can be stored in the memory of another computer and transmitted over a local area network or a wide area network, such as the Internet, when desired by the user.
- the instructions may be transmitted over a network in the form of an applet that is interpreted after transmission to the computer system rather than prior to transmission.
- the physical storage of the sets of instructions or applets physically changes the medium upon which it is stored, e.g., electrically, magnetically, chemically, physically, or optically, so that the medium carries computer readable information.
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Multimedia (AREA)
- Computer Networks & Wireless Communication (AREA)
- Health & Medical Sciences (AREA)
- Otolaryngology (AREA)
- Telephonic Communication Services (AREA)
Abstract
Description
- This application is a divisional of U.S. application Ser. No. 14/014,953 filed Aug. 30, 2013, now pending, which, in turn, claims the benefit of U.S. Provisional Patent Application No. 61/732,471 filed Dec. 3, 2013. Each of the aforementioned applications is incorporated herein by reference in its entirety.
- The present disclosure relates generally to telephone headsets and, more particularly to a telephone headset with a “presence” indicator means thereon for outputting a user's presence status, thereby signaling to other persons the user's availability and/or willingness to communicate face-to-face.
- A telephone headset includes an earpiece, including one or more speakers, and a microphone. The earpiece is typically held in place over or near the ear of the user, for example, with an over-the-head band or an ear hook. The microphone is commonly located close to the user's mouth by placement at the end of a boom extending from the earpiece.
- Telephone headsets free the user's hands and offer greater comfort and efficiency over conventional telephone handsets. As such, headsets find widespread use in call centers and many other business and professional office settings where telephones are used frequently or for extended periods.
- One drawback of headset use in a work environment is that other persons cannot determine whether a user who has donned a headset is available to talk, or on an active telephone call and therefore unavailable to talk. Prior art headsets have addressed this drawback by providing an indicator light, for example, at the end of the microphone boom or elsewhere on the headset, which provides a visual indication to other persons when the telephone headset is in use. Such prior art systems typically monitor the telephone line to determine whether the telephone line is in use (off-hook) or idle (on-hook).
- For example, U.S. Pat. No. 5,210,791 discloses a telephone headset on-line indicator that determines the on-line or off-hook condition by monitoring the voltage potential across the transmitting lines between the headset and the base unit. An LED on the microphone boom is illuminated when the headset is in use. U.S. Pat. No. 5,359,647 discloses a headset having an LED in-use indicator on the microphone boom which is activated to indicate that the headset is in use by amplification of the audio signal across the transmission lines. U.S. Pat. No. 8,209,441 discloses a telephone headset for a softphone application having an LED on-line indicator wherein the on-line status is detected by monitoring the host to detect a request for transmit data from the host based on a signaling protocol associated with the host port and independent of the softphone application software.
- Network communication systems have recently included the ability to send and receive so-called “presence information” which conveys the availability and/or willingness of users of the network communication system to communicate with other users of the network communication system. Such presence information is advantageous to persons who are logged on to the network communications system with a networked device and provides such logged on users with an indication of the user's willingness to communicate over the communication network, e.g., via an instant messaging application. However, providing network presence information of a user to other users operating a device connected to the network does not address the problem of alerting persons in the vicinity of the headset user, such as someone wishing to speak to the headset user in-person, as to the headset user's availability or willingness to communicate, e.g. face-to-face.
- Accordingly, the current disclosure provides an improved headset for computer telephony that provides a visual indication of the headset user's presence information or status, and which overcomes the above problems and others.
- In one aspect, a computer telephony headset for supporting communication of audio data over a network via a host device of the network is provided. The headset includes an earpiece operable to receive electronic audio signals and render the electronic audio signals audible to a user wearing the headset. A microphone is attached to the earpiece and is operable to convert sounds into transmitted electronic signals. A processor is configured to receive presence data from the host device, the presence data being representative of a presence status of the user. A visual indicator is operably connected to the processor for providing a visual indication of the presence status of the user based on the presence data.
- In another aspect, a computer telephony system of a type that allows two-way audio communication over a network includes a computer processor based host device configured to generate presence data representative of a presence status of the user. A headset includes an earpiece operable to receive electronic audio signals and render the electronic audio signals audible to the first user; a microphone attached to the earpiece and operable to convert sounds into transmitted electronic signals; a processor configured to receive presence data from the host device; and a visual indicator operably connected to the processor for providing a visual indication of the presence status of the user based on the presence data.
- In yet another aspect, a method for displaying a visually perceptible indication of a computer telephony user's availability and/or willingness to communicate includes providing a computer telephony headset for supporting communication of audio data over a network via a host device of the network. The headset comprises an earpiece operable to receive electronic audio signals and render the electronic audio signals audible to the user and a microphone attached to the earpiece and operable to convert sounds into transmitted electronic signals. The method further includes receiving presence data from the host device using a processor, the presence data representative of a presence status of the user. A visual indicator operably connected to the processor is activated to provide a visual indication of the presence status of the user based on the presence data.
- It is to be understood that both the illustrated embodiments and the description herein are exemplary and explanatory only and are not restrictive of the invention as claimed. The accompanying drawings, which are incorporated in and constitute a part of the specification, illustrate presently preferred embodiments of the invention and should not be limitative of the scope of the present invention.
-
FIG. 1 is a pictorial image of a headset in accordance with an exemplary embodiment of the present invention. -
FIG. 2 is a somewhat schematic diagram of the headset appearing inFIG. 1 . -
FIG. 3 is a block diagram the headset embodiment ofFIG. 1 . -
FIG. 4 illustrates an exemplary network communication system in which the headset in accordance with this disclosure may be employed. -
FIG. 5 is a functional block diagram of an exemplary computer system herein. -
FIG. 6 is a block diagram of an exemplary host system with headset in accordance with this disclosure. -
FIG. 7 is a flow chart illustrating an exemplary method for receiving and displaying presence information. - With reference to
FIGS. 1-3 , aheadset 100 in accordance with an exemplary embodiment includes anearpiece 110 comprisingaudio speakers 112 and aheadband 114. Theheadband 114 may be size-adjustable as is generally known in the art. Although the illustratedheadset 100 is shown with twoaudio speakers 112, it will be recognized that alternative embodiments could employ a single speaker. Likewise, the over-the-head headband 114 could be replaced with alternative fastener means for securing the headset in an operable position, such as ear hook for securing the headset to the user's ear. - A
microphone 116 is disposed at the end of a microphone boom orarm 118 coupled to theearpiece 110. Thearm 118 may be rotatably coupled, e.g., via arotatable turret 120, to allow the user to pivot thearm 118 until the microphone is at a desired position in front of the mouth of the user. AnLED indicator 122 is also positioned at the end of themicrophone arm 118. In the illustrated preferred embodiment, theLED indicator 122 is provided on the outside of thearm 118 so as to be visible to a person facing a user wearing the headset. Although theindicator 122 is preferably an LED light source, it will be recognized that other types of light sources are also contemplated, including incandescent lamps and others. - It will be recognized that the
LED indicator 122 could also be positioned at an alternative location on the headset, such as the speaker housing, headband, other positions along the boom, etc. Alternatively or additionally, the LED indicator could be on the inline control module 124 (discussed below). In still further embodiments, the LED indicator could be provided on a dedicated member, such as an extension member of the type described in U.S. Pat. No. 6,879,688. - In certain embodiments, the
LED indicator 122 and/or themicrophone 116 could be incorporated into theearpiece 110, such that theboom 118 could include a hollow channel forming an audio wave guide for transmitting sound waves from the distal end of theboom 118 to a microphone located at the proximal end of the boom. Likewise, LED's located at the proximal end of theboom 118 could transmit light to the distal end of the boom, e.g., to a diffuser located at the end of the boom, wherein the hollow channel interior surface is highly reflective. - An
inline control module 124 is connected to theearpiece 110 via an upper cord or connectingline 126 includingelectrical conductors 128 for transmitting an audio signal to thespeakers 112 from the control module;electrical conductors 130 for transmitting an audio signal from themicrophone 116 to the control module; andelectrical conductors 132 for driving theLED indicator 122, as will be described in greater detail below. A USB cord orcable 134 andUSB connector 136 are provided for connecting thecontrol module 124 to a host computer system 140 (seeFIG. 4 ). - The
control module 124 includes volume up and volume downbuttons mute button 146, and ahook set button 148. Thevolume buttons speakers 112.Button backlight LEDs buttons LEDs - The
mute button 146 may be pressed to selectively toggle themicrophone 116 on and off. For example, themute button 146 may be pressed during a phone call to allow the user to speak without being heard by the other person or persons on the phone call. Pressing the mute button again turns the microphone back on. Abacklight LED 152 may be provided to illuminate themute button 146. For example, themute LED 152 may be turned off when themicrophone 116 is operational and illuminated when themicrophone 116 is muted. Themute LED 152 may be a red LED. - The
hook button 148 may be used in conjunction with a software telephony (softphone) application on thehost system 140 to take the softphone application off-hook (i.e., to place a call) or on-hook (i.e., to end a call). Abacklight LED 154 may be provided for thebutton 148, for example to illuminate thebutton 148 when the softphone application is off hook or on a call. The hook setbacklight LED 154 may be, for example, green. - As shown in
FIG. 3 , the inline control module includes aprocessor 160, such as a microprocessor, microcontroller, or the like, and receives data and power from thehost system 140 via thecable 134. AUSB protection circuit 162 may be provided between theUSB connector 136 and theprocessor 160, for example, for protecting theprocessor 160 from overcurrent. Acrystal oscillator clock 164 is provided to drive the various circuit components of theprocessor 160.Nonvolatile memory 166 is coupled to theprocessor 160 for storing computer readable instructions and data when power is removed from theheadset 100. Thenon-volatile memory 166 may be, for example, Electrically Erasable Programmable Read-Only Memory (EEPROM), flash memory, or other suitable computer readable medium. - The
processor 160 includes a USB audio codec for converting digital audio data from thehost system 140 into an analog audio signal and sending the audio signal to thespeakers 112 and for digitizing an analog audio signal from themicrophone 116 and sending a digital representation of the audio signal from the microphone to thehost system 140. Theprocessor 160 may include additional digital signal processing features, including equalization, noise reduction, acoustic echo cancellation, automatic gain control, compression, audio effects such as 3-D sound, and so forth. - Referring now to
FIG. 4 , an exemplary networked information handling system is illustrated. The networked system includes one ormore network servers 170 interconnected with one or more remotely located client computer systems, such as thehost system 140, via a network designated generally as 190, which may include one or more local area networks, wide area networks (WAN), personal area networks (PAN), intranets, the Internet, and others, as well as interconnections thereof. For example, theclient system 140 andserver system 170 may be configured to access the Internet via a local area network. - A Voice over Internet Protocol (VoIP)
provider 200 allows the user of theheadset 100 running a computer telephony or softphone application on thehost system 140 to communicate with other users on thenetwork 190, as well as telephone users on the Public Switched Telephone Network (PSTN) 210 and cellularmobile telephone networks 220. - The
server computer system 170 may include server messaging software or like communication software of the type that stores and transmits presence information of users on the network. The presence information is representative of the user's network presence status, which may be predetermined, e.g., based on a state or condition of the user'shost computer system 140 and/or selectable by the user. In this manner, the published network presence status may be representative of the user's availability and/or the user's willingness to communicate. Examples of such server software include Microsoft Lync Server, Avaya One-X server, Cisco Unified Communications Manager, and the like. Thehost computer system 140 and other client systems on thenetwork 190 likewise run the corresponding messaging client software, such as Microsoft Lync, Avaya One-X client, Cisco IP Communicator, or the like. - The
host computer system 140 and theserver computer system 170 may be, for example, a computer-based information handling system as generally described below by way of reference toFIG. 5 . A block diagram illustrating the connection between thehost system 140 and theheadset 100 appears inFIG. 6 . - Referring now to
FIG. 5 , there appears an exemplaryinformation handling system 140 representative of the host system hardware for running the softphone application 222 (seeFIG. 6 ) and the messaging/presence software application 224 (seeFIG. 6 ) and configured to operate in thenetwork 190. It will be recognized that the softphone application could be a module or function within the messaging/presence software application. It will also be recognized that the hardware configuration shown inFIG. 2 is likewise representative of a hardware configuration of theserver computer system 170 for running the messaging/presence server software. Thehardware system 140 appearing inFIG. 5 is generally representative of a computer-based information handling system, such as a PC, workstation, a mini-computer, mainframe computer, or the like. - The
hardware system 140 includes acentral processing system 230, amemory 232, one ormore storage devices 234, including main and auxiliary memory, an input/output (I/O)system 236, anetwork interface 238, acommunications interface 240, and adisplay system 242 operably connected by abus 244. - The
hardware system 140 is controlled by thecentral processing system 230, which may include a central processing unit such as a microprocessor or microcontroller for executing programs, performing data manipulations and controlling the tasks of the hardware system. Theprocessor 230 can be any suitable Intel, AMD, Motorola, Texas Instruments, or Sun processor, or the like. Communication with thecentral processor 230 is implemented through thesystem bus 244 for transferring information among the components of the hardware system. - The
memory 232 provides storage of instructions and data for programs executing on thecentral processing system 230. Thememory 232 is typically semiconductor-based memory as would be generally understood by persons skilled in the art. Thestorage devices 234 may include semiconductor-based memory such as read-only memory (ROM), programmable read-only memory (PROM), erasable programmable read-only memory (EPROM), electrically erasable programmable read-only memory (EEPROM), flash memory, and so forth. Thestorage devices 234 may also include a variety of non-semiconductor-based memories, including but not limited to hard disk, floppy disc, compact disc read-only memory (CD-ROM), digital versatile disc read-only memory (DVD-ROM), and so forth. - The
display system 242 may comprise a display device and a video display adapter having the components for driving a display device, including video memory, buffer, and graphics engine as desired. The display device may comprise a video monitor such as a cathode ray-tube (CRT) display, liquid-crystal display (LCD), light-emitting diode (LED) display, gas or plasma display, and so forth. - The input/output (I/O)
system 236 may comprise one or more controllers or adapters for providing interface functions between one or more I/O devices. The input/output system 236 may comprise one or more serial ports, parallel ports, universal serial bus (USB) ports, IEEE 1394 ports, infrared ports, etc., for interfacing with corresponding I/O devices, including theheadset 100 disclosed herein, and any number of other I/O devices such as a keyboard, mouse/pointing device, printer, modem, microphone, speaker, and so forth. - The
network interface 238 may be connected to a network, such as thenetwork 190, to communicate to other computers, external devices, networks, or information sources on thenetwork 190. Thenetwork interface 238 may be a network adapter implementing, for example, IEEE 802 network standards (e.g., IEEE 802.3 for Ethernet networks, IEEE 802.11 for wireless networks, IEEE 802.15 for personal area networks, IEEE 802.16 for broadband wireless metropolitan networks, and so on.). - The
communications interface 240 may be connected to a network, such as the Internet for communication with other computers or devices using an ISP and/or a dial up phone system to connect to the network. Thecommunications interface 240 can be a modem, digital subscriber line (DSL), asymmetric digital subscriber line (ASDL), frame relay, asynchronous transfer mode (ATM), integrated digital services network (ISDN), personal communications services (PCS), transmission control protocol/Internet protocol (TCP/IP), serial line Internet protocol/point to point protocol (SLIP/PPP), and so on. It should be appreciated that thehardware system 140 ofFIG. 5 is illustrative and exemplary only. - Referring now to
FIG. 7 , there appears a flow chart outlining anexemplary method 300 in accordance with the present invention. Theprocess 300 starts atstep 304 and atstep 308, the user runs the client messaging/presence software application and a presence state is selected from among a plurality of preset of predefined or predetermined network presence status levels or states. It will be recognized that the predefined or predetermined status levels may include default presence status levels in themessaging software 222, as well as custom or user-defined presence status levels. It will also be recognized that in preferred embodiments, the presence status to be published over thenetwork 190 will include status levels that are selectable by the user via the presence/messaging software 222 as well as status levels that are published automatically by thesoftware 222. - The presence status information is sent to the
server 170 and may be viewed on other networked devices on or accessing thenetwork 190. For example, theserver software 226 on theserver 170 may store the user's presence status information. Other networked users connected to theserver 170 may then view on-screen indicia of the user's status, which includes an on-screen graphic displayed in connection with information about the user, wherein the color of the on-screen graphic is correlated to a given status or availability level. By way of example only, the correlation between presence status level and color could be as shown in Table 1: -
TABLE 1 Color Presence Status Off Offline Green Available Orange Red Busy Red Do not disturb Orange Urgent interruptions only Yellow Away/Out of office - In an alternative embodiment, again given by way of example only, the presence status levels and corresponding colors may be as shown in Table 2:
-
TABLE 2 Color Presence Status Off None Lime Online/available Green Yellow Idle Orange Red Busy Orange Busy/Idle Yellow Away Red Do not disturb Light Salmon Offline Light Green Online/Idle Blue Ring - At
step 312, the user's published presence status information is sent to theheadset 100 from the application software. For example, in certain embodiments, the presence data from thesoftware 222 is sent to theprocessor 160 of theheadset 100 as a part of the USB Human Interface Device (HID) output report. This presence status is used to determine which color (if any) is displayed on the indicator. Atstep 316, theheadset processor 160 receives the user's published presence information and it is determined whether the user has a new or updated presence status or state. The new or updated status may be, for example, a presence state selected by the user via thepresence software 222, or a presence state selected by the presence software under programmed control, for example, as a result of the user placing or receiving a call, the user logging off thenetwork 190, the user's computer system remaining inactive or idle for some predetermined period of time, and so forth. - In the event the user has a new or updated presence status at
step 316, the process continues to step 320 and theprocessor 160 drives theLED indicator 122 to achieve the color that corresponds to the received status level and returns to step 312. - The
LED 122 is preferably a tri-color LED comprising red, green, and blue (RGB) elements in which the intensity of each element can be independently controlled to allow the colors to be mixed to produce virtually any color. Themicrophone boom 118 may include reflectors and/or diffusers to facilitate the mixing of the red, blue, and green components. Alternatively, theLED element 124 may be a self-contained RGB LED with an integral diffused lens. Of course, in alternative embodiments, the RGB LED could be replaced with an array of dedicated single color LEDs or lamps. - If the presence status is unchanged at
step 316, the process returns to step 312 to monitor for any changes in the user's published status and continues as described above. - The systems and methods disclosed herein can be implemented as sets of instructions resident in the main memory of one or more computer systems. Until required by the computer system, the set of instructions may be stored in another computer readable memory such as a hard disk drive or in a removable memory such as an optical disk for utilization in a DVD-ROM or CD-ROM drive, a magnetic media for utilization in a magnetic media drive, a magneto-optical disk for utilization in a magneto-optical drive, or a memory card for utilization in a card slot. Further, the set of instructions can be stored in the memory of another computer and transmitted over a local area network or a wide area network, such as the Internet, when desired by the user. Additionally, the instructions may be transmitted over a network in the form of an applet that is interpreted after transmission to the computer system rather than prior to transmission. One skilled in the art would appreciate that the physical storage of the sets of instructions or applets physically changes the medium upon which it is stored, e.g., electrically, magnetically, chemically, physically, or optically, so that the medium carries computer readable information.
- All references cited above are incorporated herein by reference in their entireties.
- The invention has been described with reference to the preferred embodiments. Modifications and alterations may occur to others upon reading and understanding the preceding detailed description. It is intended that the invention be constructed as including all such modifications and alterations insofar as they come within the scope of the appended claims or the equivalents thereof.
Claims (21)
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US15/203,348 US20160316048A1 (en) | 2012-12-03 | 2016-07-06 | Computer telephony headset with presence indicator |
Applications Claiming Priority (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US201261732471P | 2012-12-03 | 2012-12-03 | |
US14/014,953 US9413790B2 (en) | 2012-12-03 | 2013-08-30 | Computer telephony headset with presence indicator |
US15/203,348 US20160316048A1 (en) | 2012-12-03 | 2016-07-06 | Computer telephony headset with presence indicator |
Related Parent Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
US14/014,953 Division US9413790B2 (en) | 2012-12-03 | 2013-08-30 | Computer telephony headset with presence indicator |
Publications (1)
Publication Number | Publication Date |
---|---|
US20160316048A1 true US20160316048A1 (en) | 2016-10-27 |
Family
ID=50825353
Family Applications (2)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
US14/014,953 Active 2034-03-30 US9413790B2 (en) | 2012-12-03 | 2013-08-30 | Computer telephony headset with presence indicator |
US15/203,348 Abandoned US20160316048A1 (en) | 2012-12-03 | 2016-07-06 | Computer telephony headset with presence indicator |
Family Applications Before (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
US14/014,953 Active 2034-03-30 US9413790B2 (en) | 2012-12-03 | 2013-08-30 | Computer telephony headset with presence indicator |
Country Status (1)
Country | Link |
---|---|
US (2) | US9413790B2 (en) |
Cited By (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
USD1034519S1 (en) * | 2022-03-17 | 2024-07-09 | ACCO Brands Corporation | Headset |
USD1034518S1 (en) | 2022-03-17 | 2024-07-09 | ACCO Brands Corporation | Headset |
Families Citing this family (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US9749728B2 (en) * | 2013-06-07 | 2017-08-29 | Microsoft Technology Licensing, Llc | Audio headset accommodating ear geometry variations |
US20170318374A1 (en) * | 2016-05-02 | 2017-11-02 | Microsoft Technology Licensing, Llc | Headset, an apparatus and a method with automatic selective voice pass-through |
US11495099B2 (en) * | 2020-06-24 | 2022-11-08 | Motorola Mobility Llc | Methods and systems for providing status indicators with an electronic device |
Citations (10)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20030081766A1 (en) * | 2001-10-26 | 2003-05-01 | Sennheiser Electronic Gmbh & Co. Kg | Headset for telecommunications |
US20050175171A1 (en) * | 2000-11-09 | 2005-08-11 | Lighten-Up, Llc | Telephone headset with indicator light |
US20070004463A1 (en) * | 2005-07-01 | 2007-01-04 | Plantronics, Inc. | Wireless headset systems and methods for activating application programs on processor-based host |
US20070130323A1 (en) * | 2005-12-02 | 2007-06-07 | Landsman Richard A | Implied presence detection in a communication system |
US20110014957A1 (en) * | 2009-07-14 | 2011-01-20 | Hosiden Corporation | Headset |
US20120057684A1 (en) * | 2002-05-20 | 2012-03-08 | Callwave, Inc. | Systems and methods for call screening |
US8209441B1 (en) * | 2003-12-12 | 2012-06-26 | Plantronics, Inc. | On-line status detection for host-based headset applications |
US20130198296A1 (en) * | 2012-01-31 | 2013-08-01 | Global Relay Communications Inc. | System and Method for Processing Messages in a Messaging Service |
US8634878B2 (en) * | 2011-03-10 | 2014-01-21 | Plantronics, Inc. | User application initiated telephony |
US9591392B2 (en) * | 2006-11-06 | 2017-03-07 | Plantronics, Inc. | Headset-derived real-time presence and communication systems and methods |
Family Cites Families (29)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5608797A (en) | 1993-12-02 | 1997-03-04 | Gn Netcom A/S | On-line indicator for multipurpose headset amplifier |
US5793865A (en) | 1995-05-24 | 1998-08-11 | Leifer; Richard | Cordless headset telephone |
US5608794A (en) | 1995-08-04 | 1997-03-04 | Larson; Dana | Telephone headset in-use indicator |
US6091832A (en) | 1996-08-12 | 2000-07-18 | Interval Research Corporation | Wearable personal audio loop apparatus |
US5943627A (en) | 1996-09-12 | 1999-08-24 | Kim; Seong-Soo | Mobile cellular phone |
DK174402B1 (en) | 2000-05-09 | 2003-02-10 | Gn Netcom As | communication Unit |
GB2369744B (en) | 2000-08-31 | 2002-11-13 | Lightwire Comm Ltd | Hands-free kit for mobile radio-telephone handset |
US6766032B1 (en) | 2002-04-02 | 2004-07-20 | Plantronics, Inc. | Voice tube assembly |
US6918678B2 (en) | 2002-04-29 | 2005-07-19 | Mcclanahan John B. | Headset incorporating an integral light |
US7114823B2 (en) | 2002-07-19 | 2006-10-03 | Mccullough Wayne | Illumination systems and methods of use |
US7620433B2 (en) | 2003-01-15 | 2009-11-17 | Gn Netcom, Inc. | Display headset |
US7953454B2 (en) * | 2003-03-21 | 2011-05-31 | Sony Ericsson Mobile Communications Ab | Wireless hands-free system with silent user signaling |
US7937117B2 (en) | 2003-11-17 | 2011-05-03 | Gn Netcom A/S | Portable speakerphone with pivoting microphone boom |
US7031475B2 (en) | 2004-03-09 | 2006-04-18 | Matsushita Electric Industrial Co., Ltd. | All-in-one headset |
US20060035688A1 (en) | 2004-08-12 | 2006-02-16 | Paho Saraa C | Cell phone accessory |
US20060166717A1 (en) | 2005-01-24 | 2006-07-27 | Nambirajan Seshadri | Managing access of modular wireless earpiece/microphone (HEADSET) to public/private servicing base station |
US7536150B2 (en) | 2005-08-29 | 2009-05-19 | William Frederick Ryann | Wireless earring assembly |
US20070093279A1 (en) | 2005-10-12 | 2007-04-26 | Craig Janik | Wireless headset system for the automobile |
US20070135185A1 (en) | 2005-11-22 | 2007-06-14 | Motorola, Inc. | Modular multifunction speaker and headset |
US7664540B2 (en) | 2006-03-17 | 2010-02-16 | Jin-Chou Tsai | Bluetooth earphone set with wire control function |
US7620419B1 (en) | 2006-03-31 | 2009-11-17 | Gandolfo Antoine S | Communication and/or entertainment system for use in a head protective device |
US7805171B2 (en) | 2007-03-06 | 2010-09-28 | Motorola Mobility, Inc. | Earmounted electronic device and method |
US7920902B2 (en) | 2007-04-04 | 2011-04-05 | Carroll David W | Mobile personal audio device |
US8064972B2 (en) | 2007-06-29 | 2011-11-22 | Microsoft Corporation | User interface for wireless headset on a gaming console |
US20090191920A1 (en) | 2008-01-29 | 2009-07-30 | Paul Regen | Multi-Function Electronic Ear Piece |
US8369779B2 (en) * | 2009-10-21 | 2013-02-05 | Plantronics, Inc. | Device wearing status determination using RSSI |
US20120220342A1 (en) | 2011-02-18 | 2012-08-30 | Holliday Thomas R | Luminous cellphone display |
US20130097244A1 (en) * | 2011-09-30 | 2013-04-18 | Clearone Communications, Inc. | Unified communications bridging architecture |
US9098126B2 (en) * | 2011-10-24 | 2015-08-04 | Nokia Technologies Oy | User interface |
-
2013
- 2013-08-30 US US14/014,953 patent/US9413790B2/en active Active
-
2016
- 2016-07-06 US US15/203,348 patent/US20160316048A1/en not_active Abandoned
Patent Citations (10)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20050175171A1 (en) * | 2000-11-09 | 2005-08-11 | Lighten-Up, Llc | Telephone headset with indicator light |
US20030081766A1 (en) * | 2001-10-26 | 2003-05-01 | Sennheiser Electronic Gmbh & Co. Kg | Headset for telecommunications |
US20120057684A1 (en) * | 2002-05-20 | 2012-03-08 | Callwave, Inc. | Systems and methods for call screening |
US8209441B1 (en) * | 2003-12-12 | 2012-06-26 | Plantronics, Inc. | On-line status detection for host-based headset applications |
US20070004463A1 (en) * | 2005-07-01 | 2007-01-04 | Plantronics, Inc. | Wireless headset systems and methods for activating application programs on processor-based host |
US20070130323A1 (en) * | 2005-12-02 | 2007-06-07 | Landsman Richard A | Implied presence detection in a communication system |
US9591392B2 (en) * | 2006-11-06 | 2017-03-07 | Plantronics, Inc. | Headset-derived real-time presence and communication systems and methods |
US20110014957A1 (en) * | 2009-07-14 | 2011-01-20 | Hosiden Corporation | Headset |
US8634878B2 (en) * | 2011-03-10 | 2014-01-21 | Plantronics, Inc. | User application initiated telephony |
US20130198296A1 (en) * | 2012-01-31 | 2013-08-01 | Global Relay Communications Inc. | System and Method for Processing Messages in a Messaging Service |
Cited By (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
USD1034519S1 (en) * | 2022-03-17 | 2024-07-09 | ACCO Brands Corporation | Headset |
USD1034518S1 (en) | 2022-03-17 | 2024-07-09 | ACCO Brands Corporation | Headset |
Also Published As
Publication number | Publication date |
---|---|
US20140153405A1 (en) | 2014-06-05 |
US9413790B2 (en) | 2016-08-09 |
Similar Documents
Publication | Publication Date | Title |
---|---|---|
US20160316048A1 (en) | Computer telephony headset with presence indicator | |
US6215863B1 (en) | Method and apparatus for providing a station set with advanced telecommunications services | |
ES2327288T3 (en) | SYSTEM, METHOD AND NODE TO LIMIT THE NUMBER OF AUDIO FLOWS IN A TELECONFERENCE. | |
US20090174759A1 (en) | Audio video communications device | |
US6842505B1 (en) | Communications system enhanced with human presence sensing capabilities | |
WO2003081892A2 (en) | Telecommunications system | |
US20220238052A1 (en) | On-air status indicator | |
JP2007325243A (en) | Contact online status alert for telephone handset for interfacing with soft-phone client | |
US8565817B2 (en) | Communication system | |
RU2461141C2 (en) | Station device for home intercommunication device | |
US20060146990A1 (en) | Call logging notification apparatus, system and method | |
KR20000063952A (en) | Multi-function telephone used by internet and pstn | |
KR20050050825A (en) | Video-ready internet phone | |
GB2370721A (en) | Cordless telephone with computer interface | |
US20030210708A1 (en) | Digital telephone system and protocol for joint voice and data exchange via pots line | |
US11509993B2 (en) | Ambient noise detection using a secondary audio receiver | |
US20060002543A1 (en) | Computer telephony integration | |
JP3330205B2 (en) | Image communication terminal | |
KR100353483B1 (en) | Method and Device of Telephoning and Audio using USB Signal for Internet Telephoning Service | |
US20070110030A1 (en) | Wireless Bluetooth internet phone | |
KR100351738B1 (en) | Interfacing apparatus between a digital phone subscriber pc and a private branch exchange and private branch exchange having the apparatus | |
KR200209087Y1 (en) | Multi-function telephone used by internet and pstn | |
JP2731174B2 (en) | Telephone equipment | |
CN205880755U (en) | Take intelligent terminal of panel computer and landline telephone | |
JP3662742B2 (en) | Button telephone with power failure function |
Legal Events
Date | Code | Title | Description |
---|---|---|---|
AS | Assignment |
Owner name: VXI CORPORATION, NEW HAMPSHIRE Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNORS:PANE, PHILIP JOHN;TERRIEN, THOMAS F., JR.;JAQUES, DAVID ALDEN;AND OTHERS;REEL/FRAME:039097/0428 Effective date: 20130829 |
|
AS | Assignment |
Owner name: VXI CORPORATION, NEW HAMPSHIRE Free format text: RELEASE BY SECURED PARTY;ASSIGNOR:T.D. BANK, N.A.;REEL/FRAME:040010/0895 Effective date: 20161011 |
|
AS | Assignment |
Owner name: GN AUDIO A/S, DENMARK Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNOR:VXI CORPORATION;REEL/FRAME:042694/0900 Effective date: 20161222 |
|
STCB | Information on status: application discontinuation |
Free format text: ABANDONED -- FAILURE TO RESPOND TO AN OFFICE ACTION |