TWM627161U - A push broadcast device that provides auxiliary information according to the itinerary - Google Patents
A push broadcast device that provides auxiliary information according to the itinerary Download PDFInfo
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- TWM627161U TWM627161U TW110207147U TW110207147U TWM627161U TW M627161 U TWM627161 U TW M627161U TW 110207147 U TW110207147 U TW 110207147U TW 110207147 U TW110207147 U TW 110207147U TW M627161 U TWM627161 U TW M627161U
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Abstract
本創作依據行程安排提供輔助資訊的推播裝置主要包含客戶資料庫、輔助資訊資料庫、通訊模組、推播模組。客戶資料庫儲存相關於多個客戶的客戶資料,其中客戶資料包含分別對應於該等客戶之一客戶屬性與至少一筆行程安排。輔助資訊資料庫儲存複數筆輔助資訊,每筆輔助資訊分別對應於該行程安排的該行程屬性,該輔助資訊是相關於該行程安排所需的工作知識與技能。推播模組在該行程安排中該行程時間的預定時間時,利用該通訊模組傳遞相對於該行程安排的該輔助資訊給接收裝置,同時該行程安排中該行程時間已經結束,允許填寫關於該行程安排的行程結果,以利依據該行程結果更新該輔助資訊與該行程安排的該行程屬性之間的關聯性。 The push broadcast device that provides auxiliary information according to the schedule of this creation mainly includes customer database, auxiliary information database, communication module, and push broadcast module. The customer database stores customer data related to a plurality of customers, wherein the customer data includes a customer attribute and at least one itinerary respectively corresponding to the customers. The auxiliary information database stores multiple pieces of auxiliary information, each piece of auxiliary information corresponds to the itinerary attribute of the itinerary, and the auxiliary information is related to the work knowledge and skills required for the itinerary. When the push module is at the predetermined time of the travel time in the itinerary, the communication module is used to transmit the auxiliary information relative to the itinerary to the receiving device, and at the same time the travel time in the itinerary has ended, and it is allowed to fill in the information about The itinerary result of the itinerary is used to update the association between the auxiliary information and the itinerary attribute of the itinerary according to the itinerary result.
Description
本創作係關於一種提供輔助資訊的推播裝置,尤指依據行程安排提供輔助資訊的推播裝置。 This creation is about a push broadcast device that provides auxiliary information, especially a push broadcast device that provides auxiliary information according to the itinerary.
現行房地產買賣或租賃管道除了透過社區公佈欄或實體服務店面之外,由於房產網站能提供全國房產買賣或租賃的詳細資訊,且可結合個人化需求服務,故網站資訊科技已成為房地產業者近來努力發展和開發的目標,以提昇房地產業者的競爭力。 In addition to the current real estate sales or leasing channels through community bulletin boards or physical service storefronts, because real estate websites can provide detailed information on real estate sales or leasing across the country, and can combine services with individual needs, website information technology has become a recent effort in the real estate industry. The goal of development and development to enhance the competitiveness of real estate operators.
當買方消費者從房地產網站上看到他有興趣的物件,又或是賣方有意願委託他的房子出售時,當然也有可能是其他關於房地產的服務,這些都有可能會透過網站所提供的機制提供聯絡方式,以便房仲業者派人去拜訪客戶。 When the buyer consumer sees the object he is interested in from the real estate website, or the seller is willing to entrust his house to sell, of course, there may also be other services related to real estate, which may be provided through the mechanism of the website. Provide contact information so that the real estate agent can send someone to visit the client.
經紀人接受指派,而於拜訪物件前,往往須逐一地查詢每一位物件對應的聯絡地址,並考量拜訪者所在之一目前位置與每一位物件對應的聯絡地址之距離以決定要拜訪哪一位物件,只是事前的路徑規畫往往耗時又費力。對此,有些業者也開發了能夠簡化經紀人安排行程的APP。 The agent accepts the assignment, and before visiting the objects, it is often necessary to check the contact address corresponding to each object one by one, and consider the distance between the current location of the visitor and the contact address corresponding to each object to decide which one to visit. An object, but the path planning in advance is often time-consuming and laborious. In response, some operators have also developed apps that simplify brokers' travel arrangements.
然而,一般行程安排APP通常也只是考量路徑規劃,而不會考慮到經紀人所需的工知識與技能,以及經紀人曾接受過的訓練, 是否能滿足該行程安排的需求。 However, the general itinerary APP usually only considers the route planning, and does not take into account the knowledge and skills required by the broker, as well as the training the broker has received. Whether it can meet the needs of the itinerary.
職是之故,申請人有鑑於習知技術之缺失,創作出本案「依據行程安排提供輔助資訊的推播裝置」,以改善前述缺失。 In view of the lack of prior art, the applicant has created the "Pushing Device for Providing Auxiliary Information Based on the Itinerary Arrangement" in this case to improve the aforementioned deficiency.
為了克服習知技藝所存在的問題,本創作依據行程安排提供輔助資訊的推播裝置主要包含客戶資料庫、輔助資訊資料庫、通訊模組、推播模組。客戶資料庫儲存相關於多個客戶的客戶資料,其中客戶資料包含分別對應於該等客戶之一客戶屬性與至少一筆行程安排。輔助資訊資料庫儲存複數筆輔助資訊,每筆輔助資訊分別對應於該行程安排的該行程屬性,該輔助資訊是相關於該行程安排所需的工作技能。推播模組在該行程安排中該行程時間的預定時間時,利用該通訊模組傳遞相對於該行程安排的該輔助資訊給接收裝置,同時該行程安排之時間已經結束,允許填寫關於該行程安排的行程結果,以利依據該行程結果更新該輔助資訊與該行程安排的該行程屬性之間的關聯性。 In order to overcome the problems existing in the conventional techniques, the push broadcast device for providing auxiliary information according to the itinerary mainly includes a customer database, an auxiliary information database, a communication module, and a push broadcast module. The customer database stores customer data related to a plurality of customers, wherein the customer data includes a customer attribute and at least one itinerary respectively corresponding to the customers. The auxiliary information database stores multiple pieces of auxiliary information, each piece of auxiliary information corresponds to the itinerary attribute of the itinerary, and the auxiliary information is related to the work skills required by the itinerary. When the push broadcast module is at the predetermined time of the travel time in the itinerary, the communication module is used to transmit the auxiliary information relative to the itinerary to the receiving device. At the same time, the time of the itinerary has ended, and it is allowed to fill in information about the itinerary. The scheduled itinerary result, so as to update the association between the auxiliary information and the itinerary attribute of the itinerary arrangement according to the itinerary result.
本創作所提供的依據行程安排提供輔助資訊的推播裝置提出一種會考慮到經紀人所需的工作知識與技能,以及經紀人曾接受過的訓練,是否能滿足該行程安排的需求的行程規劃APP。 The push broadcast device that provides auxiliary information according to the itinerary provided by this creation proposes an itinerary plan that takes into account the work knowledge and skills required by the agent and the training the agent has received, whether it can meet the needs of the itinerary APP.
10:依據行程安排提供輔助資訊的推播裝置 10: A push broadcast device that provides auxiliary information according to the itinerary
30:輔助資訊資料庫 30: Auxiliary Information Database
31:人事資料庫 31: Personnel database
32:推播模組 32: Push broadcast module
33:客戶資料庫 33: Customer Database
34:物件資料庫 34: Object Database
35:行程安排系統 35: Itinerary system
36:通訊模組 36: Communication module
37:接收裝置 37: Receiver
38:培訓需求分析系統 38: Training needs analysis system
第一圖顯示本創作所提依據行程安排提供輔助資訊的推播裝置的具體實施例的系統示意圖。 The first figure shows a system schematic diagram of a specific embodiment of the push broadcast device for providing auxiliary information according to the schedule proposed in the present creation.
本創作將藉由下述之較佳實施例及其配合之圖式,做進一步之詳細說明。 This creation will be further described in detail by the following preferred embodiments and their matching drawings.
需先說明的是,通訊模組36為軟體和硬體的組合。
It should be noted that the
參考第一圖,其顯示本創作所提依據行程安排提供輔助資訊的推播裝置的具體實施例的系統示意圖。依據行程安排提供輔助資訊的推播裝置10與接收裝置37可透過通訊模組36以不特定通訊手段互相傳遞訊息,使得接收裝置37得以接受來自推播裝置10的推播訊息。前述接收裝置37可以是桌上型電腦、筆記型電腦、平板電腦或智慧型手機等。
Referring to the first figure, it shows a system schematic diagram of a specific embodiment of the push broadcasting device for providing auxiliary information according to the itinerary proposed in the present creation. The
為了能夠推播訊息,推播裝置10至少得建置輔助資訊資料庫30與客戶資料庫33。客戶資料庫33儲存相關於多個客戶的客戶資料,其中客戶資料包含分別對應於該等客戶之客戶屬性與至少一筆行程安排,其中該行程安排該包含行程屬性與相對的行程時間。輔助資訊資料庫30儲存複數筆輔助資訊,每筆輔助資訊分別對應於該行程安排的該行程屬性,該輔助資訊是相關於該行程安排所需的工作知識與技能,例如相關於房屋出租服務流程、租金實收方式計算的微課程。
In order to be able to push messages, the
簡單來說,當透過行程安排系統35完成行程安排之後,推播模組32將在該行程安排中行程時間的預定時間時,利用該通訊模組36傳遞相對於該行程安排的該輔助資訊給接收裝置37。舉例來說,如果該行程安排的行程屬性是關於房屋出租委託,那麼推播出去的該輔助資訊將是相關於房屋出租服務流程、租金實收方式計算的微課程。
如此,由於經紀人透過接收裝置37所收到的時機與內容正好均符合當前工作所需要,不但可以減少經紀人從大量的微課程中找到合適的訓練內容,也讓系統有機會可以追蹤並後續輔導。
To put it simply, after completing the itinerary arrangement through the itinerary arrangement system 35, the
為了實現後續追蹤,在該行程安排中行程時間已經結束,則允許接收裝置37或其他管道填寫關於該行程安排的行程結果,以利優化培訓需求分析系統38,也就是依據該行程結果更新該輔助資訊與該行程安排的該行程屬性之間的關聯性。依據該行程結果更新該輔助資訊與該行程安排的該行程屬性之間的關聯性,將考慮到的變數資訊包含業務員變數、客戶變數以及行程變數,其中該業務員變數至少包含業務員之年齡、性別、職級,該客戶變至少包含客戶之年齡、性別、婚姻狀態、關係狀態,該行程變數至少包含業務員與客戶接觸時間、客戶反應。
In order to achieve follow-up tracking, if the travel time has ended in the itinerary, the
行程結果也可以是店長輔導紀錄,然後利用關鍵字分析歸納店長輔導紀錄成可以調整該輔助資訊與該行程安排的該行程屬性之間的關聯性,當然也可以將店長輔導紀錄設計成可量化的選項。 The itinerary result can also be the store manager's coaching record, and then use the keyword analysis to summarize the store manager's coaching record to adjust the correlation between the auxiliary information and the itinerary attribute of the itinerary. Of course, the store manager's coaching record can also be designed to be quantifiable. options.
培訓需求分析系統38在決定推播的微課程時,基本上都是該輔助資訊與該行程安排的該行程屬性之間的關聯性來進行的,但為了避免重複推播,會先建置人事資料庫31來做紀錄。人事資料庫31儲存有複數筆人事資料,每筆人事資料以使用者代碼記錄有已經閱讀過的該輔助資訊。也就是說,推播模組32在傳遞相對於該行程安排的該輔助資訊給該接收裝置37之前,會先依據該接收裝置37的該使用者代碼查看該輔助資訊是否屬於已經閱讀過的該輔助資訊。
When the training
不過,為了考慮到教育效果不彰時,除了考慮調整為課程本身外,也可能是經紀人沒有認真吸收微課程所傳達的內容。判斷是否有被吸收,主要是依據行程結果來定。如果該行程結果為低於預定門檻,該使用者代碼所對應的已經閱讀過的該輔助資訊將被改成無閱讀過,使得推播模組32將會再次推播該輔助資訊給該接收裝置37。推播模組32將會再次推播的時機點可以在發現行程結果為低於預定門檻或是相對的該行程安排再度被安排之時。
However, in order to take into account the ineffectiveness of education, in addition to considering the adjustment to the course itself, it may also be that the agent did not seriously absorb the content conveyed by the micro-course. Judging whether it has been absorbed is mainly based on the results of the itinerary. If the itinerary result is lower than the predetermined threshold, the already read auxiliary information corresponding to the user code will be changed to unread, so that the
關於行程安排系統35可以有數種方式來進行行程安排,可以是使用者自訂行程,也可以是系統利用物件搜尋所呈現的結果推薦或是經自行挑選相對物件而排定。 Regarding the itinerary arrangement system 35, there may be several ways to arrange the itinerary, which may be a user-defined itinerary, or the system may use the object search results to be recommended, or select relative objects by itself.
如果是利用物件搜尋來排定,則需要先建置物件資料庫34。物件資料庫34儲存複數物件資料,每個物件資料均具有物件索引碼、以及該物件索引碼所屬的複數個物件屬性、該物件屬性至少包含物件所在位置。接著,基於搜尋條件從該物件資料庫搜尋出相符的物件清單給該接收裝置37,同時在該行程安排中增加該物件清單中該物件所在位置。上述物件屬性包括選自由該房地產物件的簡稱、價格、社區名、地址、樓層、建物登記面積、土地登記面積、每單位面積單價、類型、格局、屋齡、車位、座向、電梯、管理費、格局圖、生活機能。
If the object search is used for scheduling, the object database 34 needs to be built first. The object database 34 stores a plurality of object data, each object data has an object index code, and a plurality of object attributes to which the object index code belongs, and the object attributes at least include the location of the object. Then, based on the search condition, a matching object list is searched from the object database to the
本創作以上述的較佳實施例與範例作為參考而揭露,讀者須了解這些例子是描述而非限定之意。凡習知此技藝者,在不脫離本創作的精神與範圍之下,當可做各種組合與修飾,其仍應屬在本創作專利的涵蓋範圍之內。 The present invention takes the above-mentioned preferred embodiments and examples as reference to disclose, and readers should understand that these examples are intended to be descriptive rather than limiting. Those who are familiar with this technique can make various combinations and modifications without departing from the spirit and scope of this creation, which should still fall within the scope of the patent for this creation.
10:依據行程安排提供輔助資訊的推播裝置 10: A push broadcast device that provides auxiliary information according to the itinerary
30:輔助資訊資料庫 30: Auxiliary Information Database
31:人事資料庫 31: Personnel database
32:推播模組 32: Push broadcast module
33:客戶資料庫 33: Customer Database
34:物件資料庫 34: Object Database
35:行程安排系統 35: Itinerary system
36:通訊模組 36: Communication module
37:接收裝置 37: Receiver
38:培訓需求分析系統 38: Training needs analysis system
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