TWM570483U - Human resource matching system - Google Patents
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Abstract
本創作提供一種人力資源媒合系統，提供需求者與工作者利用電子產品連接操作使用，人力資源媒合系統包括一資料庫與一處理單元，資料庫中建置儲存有關於工作者的服務資料，服務資料包含基本資料與價格資料，處理單元能接收需求者傳送的訊息，供檢索、查看並選取其中一筆服務資料，並且供輸入服務時段資料以建立訂單再將訂單儲存於資料庫供工作者查詢及確認，可促進需求者與工作者的直接交流，使雙方相互瞭解，從而獲得較佳的服務內容，促進任務型工作的委託服務市場。 This creation provides a human resource matching system, which provides demanders and workers to use electronic products to connect and operate. The human resource matching system includes a database and a processing unit, and the service data stored in the database is stored in the database. The service data includes basic data and price data. The processing unit can receive the information transmitted by the demander for searching, viewing and selecting one of the service materials, and inputting the service time period data to establish an order and then storing the order in the database for the worker. Inquiries and confirmations can promote direct communication between demanders and workers, so that both parties can understand each other, thereby obtaining better service content and promoting the commissioned service market for task-based work.
Description
本創作是關於一種人力資源媒合系統。 This creation is about a human resources matchmaking system.
人力資源的仲介、配對與媒合的發展由來已久，且學界及產業界在求職者與雇主之間媒合的演算法與方法論亦有多所著墨，然而，針對短期性、任務性的工作，目前仍未發展出普遍有效的媒合方法，讓需求者與工作者雙方的需求都能得到滿足，因此也限制了此類型工作求職市場的發展。 The development of human resources, matching, and mediation has a long history, and the algorithms and methodology of the industry and industry between the job seekers and employers are also well-informed. However, for short-term, task-oriented work. At present, the universal and effective mediation method has not been developed, so that the needs of both the demander and the worker can be satisfied, thus limiting the development of the job hunting market of this type.
短期性、任務性的工作，例如家事清掃、醫院或居家照護，乃至水電裝修或藝術類演藝工作，在目前的市場上除大型的制度化公司外，小型的個人服務業者主要是由各領域的經紀、仲介、派遣公司或特定通路商提供派遣服務，在需求者發生人力需求時，需求者會向派遣公司提出人力需求，再由派遣公司從其所屬的人力中，派遣鄰近的或具有特定職能的工作者前往，派遣公司於選擇派遣的工作者時，主要是以人力進行挑選，容易帶入主觀意識，而發生對於工作者派遣不公平的現象。 Short-term, task-oriented work, such as house cleaning, hospital or home care, and even hydropower renovation or artistic performance work. In addition to large institutionalized companies in the current market, small individual service providers are mainly from various fields. A broker, an intermediary, a dispatch company, or a specific distributor provides a dispatch service. When the demander has a manpower demand, the demander will make a manpower request to the dispatch company, and then the dispatch company will send a neighbor or have a specific function from the manpower to which it belongs. When the workers go to the dispatching company to select the dispatched workers, they are mainly selected by manpower, which is easy to bring into subjective consciousness, and the phenomenon of unfair dispatching of workers occurs.
其次，上述派遣方式對於工作者而言，也不容易產生積極、正面的服務動機。由於工作者在工作完成後，需求者往往會將工作內容的品質評價歸因於所屬的派遣公司，對於工作者而言，單一次工作所獲得的報酬是固定的，派遣公司所獲得的聲譽未必與工作者所獲得的工作難易度 或工作報酬直接相關，因此，工作者獲得工作後往往會希望能夠快速完成，提早結束以獲得額外的休息時間，容易在工作過程中忽略值得注意的細節。 Secondly, the above-mentioned dispatching methods are not easy for workers to generate positive and positive service motives. Since the workers often attribute the quality evaluation of the work content to the assigned company after the work is completed, the compensation for the single work is fixed for the worker, and the reputation obtained by the dispatching company may not be Work difficulty with workers Or work compensation is directly related, so workers often want to be able to complete quickly after getting a job, to get early to get extra rest time, easy to ignore the noteworthy details in the work process.
此外，依上述的派遣方式，需求者在工作者到達之前無法得知對方的專長與能力等相關資訊，甚至無法得知詳細的服務流程與內容，而無法確認工作者是否能夠符合需求者的特定需求，容易在服務市場中引起糾紛。 In addition, according to the above dispatch method, the demander cannot know the other party's expertise and ability before the worker arrives, and even cannot know the detailed service process and content, and cannot confirm whether the worker can meet the specific needs of the worker. Demand is easy to cause disputes in the service market.
本創作的其中一項目的在於提供一種人力資源媒合系統，希望能提高短期性、任務性工作者的服務動機，讓需求者在提出任務性工作的需求後能獲得可預期的、符合期待的服務品質。 One of the aims of this creation is to provide a human resource matching system, hoping to improve the service motivation of short-term, task-oriented workers, so that the demanders can obtain predictable and expected after the demand for task work. service quality.
本創作的另一項目的在於提供一種人力資源媒合系統，希望在需求者獲得較佳服務品質後，能進一步提高工作者的工作收入。 Another project of this creation is to provide a human resource matching system, which hopes to further increase the worker's work income after the demander gets better service quality.
為了達成上述及其他目的，本創作提供一種人力資源媒合系統，用以通訊連接於一需求者之需求端裝置，並且用以通訊連接於複數個工作者之工作端裝置，其中包括一資料庫、一檢索模組、一選取模組與一訂單模組。該資料庫儲存複數筆服務資料，各該筆服務資料對應於該些工作者的其中一者，各該筆服務資料包含一基本資料與一價格資料。該檢索模組連接該資料庫，該檢索模組能接收該需求端裝置送出的一需求資料，該檢索模組依該需求資料與該資料庫儲存之該些服務資料產生一推薦列表並且向該需求端裝置傳送該推薦列表。該選取模組連接該資料庫，該選取模組能接收該需求端裝置送出的一選取訊息，該選取訊息關連於該些工作者中的至少一者，該選取模組依該選取訊息向該需求端裝置傳送對應於該 選取訊息的其中一服務資料。該訂單模組連接該資料庫，該訂單模組能接收該需求端裝置送出的一服務時段資料，該訂單模組依該服務時段資料建立一訂單資料，該訂單資料關連於該需求者及該些工作者中的至少一者，該訂單模組將該訂單資料儲存於該資料庫。 In order to achieve the above and other objects, the present invention provides a human resource matching system for communication connection to a demand side device of a demander, and a communication device device for connecting to a plurality of workers, including a database. , a search module, a selection module and an order module. The database stores a plurality of service materials, each of which corresponds to one of the workers, and each of the service materials includes a basic data and a price data. The search module is connected to the database, and the search module can receive a demand data sent by the demanding device, and the search module generates a recommendation list according to the demand data and the service materials stored in the database and The demand side device transmits the recommendation list. The selection module is connected to the database, and the selection module can receive a selection message sent by the demanding device, the selection message is related to at least one of the workers, and the selection module is Demand side device transfer corresponding to the Select one of the service materials for the message. The order module is connected to the database, and the order module can receive a service time period data sent by the demanding device, and the order module establishes an order data according to the service time period data, the order information is related to the demander and the At least one of the workers, the order module stores the order data in the database.
在某些情況中，選取模組或選取步驟是依該選取訊息向該需求端裝置傳送該服務資料時一併傳送一待填金額欄，該訂單模組能自該需求端裝置接收該待填金額欄中的資料，該訂單模組建立之該訂單資料包含該待填金額欄中的資料。 In some cases, the selecting module or the selecting step transmits a service amount data to the demanding device according to the selected message, and the order module can receive the pending amount from the demanding device. In the amount column, the order data created by the order module contains the information in the amount to be filled.
在某些情況中，更包含一連接於該資料庫的查詢模組或查詢步驟，能接收該工作端裝置送出的一查詢訊息，接收該查詢訊息後向該工作端裝置傳送關連於該工作端裝置之工作者的訂單資料。 In some cases, the method further includes a query module or a query step connected to the database, and can receive a query message sent by the working device, and receive the query message and transmit the contact information to the working device to the working device. The order information of the worker of the device.
在某些情況中，該查詢模組或查詢步驟是從該工作端裝置接收一確認訊息，該確認訊息對應該訂單資料，並且在接收該確認訊息後將該訂單資料註記為已確認。 In some cases, the query module or query step receives a confirmation message from the working device, the confirmation message corresponds to the order data, and the order data is marked as confirmed after receiving the confirmation message.
在某些情況中，更包含一連接於該資料庫的簡訊模組或傳送簡訊步驟，是用以接收該需求端裝置及/或該工作端裝置送出的一簡訊訊息，該簡訊訊息關連於該需求端裝置之需求者與該工作端裝置之工作者，並將該簡訊訊息儲存於該資料庫。 In some cases, the step of transmitting a short message module or transmitting a short message connected to the database is for receiving a short message sent by the demanding device and/or the working device, and the short message is related to the The demander of the demand side device and the worker of the work end device store the news message in the database.
在某些情況中，更包含一連接於該資料庫的取消模組或退單步驟，是用以從該需求端裝置接收一退單資料，該退單資料包含一取消時段資料，並將該退單資料儲存於該資料庫。 In some cases, the method further includes: a cancel module or a return order connected to the database, configured to receive a chargeback data from the demand device, the chargeback data includes a cancellation period data, and the The chargeback information is stored in the database.
在某些情況中，該退單資料關連於其中一訂單資料，該取消 模組或退單步驟是從該工作端裝置接收一取消訊息，該取消訊息對應該退單資料，於接收該取消訊息後將該退單資料註記為已取消。 In some cases, the chargeback information is related to one of the order materials, the cancellation The module or the returning step is to receive a cancel message from the working device, and the cancel message corresponds to the returning data, and the receiving data is marked as cancelled after receiving the canceling message.
藉由上述人力資源媒合系統，需求者能夠以手機或電腦等需求端裝置獲取各別工作者的服務資料，在確認服務資料後即可由需求者自行選擇適宜的工作者，以期待獲得符合需求的服務內容與品質；同時，工作者能夠有機會在確認獲得工作之前直接面對需求者，進一步瞭解需求者的詳細需求，並且能夠獲得關於工作者自己的聲譽，訂定工作者自己的價格資料，從而提高工作者的服務動機，甚至在需求者可接受的範圍內提高服務價格，使需求者與工作者兩方都能在服務完成後受益。 With the above-mentioned human resources matching system, the demander can obtain the service data of the individual workers by using the demand device such as a mobile phone or a computer. After confirming the service data, the demander can select the appropriate worker to expect to meet the demand. At the same time, the worker has the opportunity to directly face the demander before confirming the job, further understand the detailed needs of the demander, and gain the reputation of the worker himself and set the price information of the worker himself. In order to improve the service motivation of the workers, and even increase the price of the service within the acceptable range of the demander, both the demander and the worker can benefit after the service is completed.
10‧‧‧需求端裝置 10‧‧‧Requirement device
20‧‧‧工作端裝置 20‧‧‧Working device
31‧‧‧通訊單元 31‧‧‧Communication unit
32‧‧‧處理單元 32‧‧‧Processing unit
321‧‧‧會員模組 321‧‧‧Member module
322‧‧‧檢索模組 322‧‧‧Search Module
323‧‧‧選取模組 323‧‧‧Select module
324‧‧‧訂單模組 324‧‧‧ Order Module
325‧‧‧查詢模組 325‧‧‧Query Module
326‧‧‧簡訊模組 326‧‧‧SMS module
327‧‧‧忙碌模組 327‧‧‧Busy modules
328‧‧‧行事曆模組 328‧‧‧ calendar module
329‧‧‧取消模組 329‧‧‧Cancel module
33‧‧‧資料庫 33‧‧‧Database
331‧‧‧服務資料 331‧‧‧Service Information
332‧‧‧待填金額欄 332‧‧‧Amount to be filled
333‧‧‧附屬欄位 333‧‧‧Subsidiary field
34‧‧‧管理介面 34‧‧‧Management interface
第1圖為本新型人力資源媒合系統的系統示意圖。 The first figure is a schematic diagram of the system of the new human resource matching system.
第2圖為本新型人力資源媒合系統中處理單元的系統示意圖。 Figure 2 is a schematic diagram of the system of the processing unit in the new human resource matching system.
第3圖為本新型人力資源媒合系統的操作示意圖。 Figure 3 is a schematic diagram of the operation of the new human resource matching system.
請參考第1圖，本實施例提供一種人力資源媒合系統，能夠分別與需求端裝置10及工作端裝置20通訊連接，其中，需求端裝置10與工作端裝置20是分別由需求者與工作者所操作之可連接網路之電子產品，例如手機、平板電腦、個人電腦或筆記型電腦，而在需求端裝置10與工作端裝置20中分別具有網路單元、處理器、記憶體及操作介面，能夠經由網路與本實施例之人力資源媒合系統通訊連接，可能是需求者與工作者自己擁有之電子產品，也可能是經由一定機制租借或分配給予使用的電子產品。 需求者是對於人力有需求，需要委託他人進行一定工作之人，在本實施例中需求者是需要委託他人進行照護工作者，照護工作的對象則不限於需求者自己，亦可能是需求者的家屬或所認識的另一他人，在本創作其他可能的實施例中，亦可能將人力資源媒合系統應用於家事清掃、水電裝修或演藝工作，而不限於照護工作的媒合。工作者是能夠提供相應工作之人，在本實施例中工作者是指能夠進行照護工作之人，可能有修習或領受醫療、護理或照護工作之相關學位、課程、執照或證照，例如照顧服務員技術士技能檢定證照。在本實施例中，人力資源媒合系統是以網路之網頁形式呈現，供需求端裝置10與工作端裝置20經由網路通訊連接，並利用網路瀏覽器進行存取，然而，若改以非網頁形式，要求需求端裝置10與工作端裝置20預先安裝專用之存取程式，或同時提供網頁形式及非網頁形式存取，亦屬可行。 Referring to FIG. 1 , the embodiment provides a human resource matching system, which can be respectively connected to the demand device 10 and the working device 20 , wherein the demand device 10 and the working device 20 are respectively required by the demander and the working device. Electronic products that can be connected to the network, such as mobile phones, tablets, personal computers or notebook computers, and have network units, processors, memory and operations in the demand side device 10 and the working device 20, respectively. The interface can be communicated with the human resource matching system of the embodiment via a network, which may be an electronic product owned by the consumer and the worker himself, or may be leased or distributed through a certain mechanism to the electronic product to be used. The demander is a person who needs manpower and needs to entrust others to perform certain tasks. In this embodiment, the demander needs to entrust others to carry out the care worker, and the object of the care work is not limited to the demander himself, or may be the demander. Family members or other people they know may also apply the human resources mediation system to house cleaning, water and electricity renovation or performing arts in other possible embodiments of the creation, and are not limited to the mediation of care work. A worker is a person who can provide a corresponding job. In this embodiment, a worker refers to a person who can perform care work, and may have a degree, course, license or license to take care of or receive medical care, nursing or care work, such as a caregiver. Technician skills verification certificate. In this embodiment, the human resource matching system is presented in the form of a webpage of the network, and the demand side device 10 and the working device 20 are connected via a network communication, and are accessed by using a web browser, however, if It is also feasible to require the demand side device 10 and the work terminal device 20 to pre-install a dedicated access program in a non-web page form, or to provide both web page form and non-web page form access.
人力資源媒合系統包含一通訊單元31、一處理單元32與一資料庫33，並可進一步包括一管理介面34。該通訊單元31連接該處理單元32，並可供多個需求端裝置10與多個工作端裝置20同時或不同時進行通訊連接，所述的通訊連接是指兩者之間能夠傳送資料與訊息，至於兩者之間是否在實體上相連則非所問；在本實施例中，通訊單元31連接於網路，需求端裝置10及工作端裝置20則能經由網路與通訊單元31通訊連接，使通訊單元31能將資料與訊息從處理單元32傳送給需求端裝置10或工作端裝置20，並可將需求端裝置10與工作端裝置20送出的資料與訊息傳送給處理單元32。該處理單元32連接於該通訊單元31與該資料庫33，可從通訊單元31接收來自需求端裝置10或工作端裝置20的資料或訊息，對其進行處理或對資 料庫33進行操作，或向需求端裝置10或工作端裝置20回覆資料或訊息。該資料庫33連接該處理單元32而能儲存該處理單元32提供的資料。該管理介面34連接於該處理單元32，具體而言例如是螢幕、鍵盤及滑鼠，可供管理員利用管理介面34對處理單元32傳送資料或訊息，在本創作其他可能的實施例中，管理介面34也可以是未直接與處理單元32實體連接的遠端電子產品，例如個人電腦，管理介面34改為與通訊單元31通訊連接，使管理介面34可經由通訊單元31傳送資料或訊息給予處理單元32。 The human resource matching system includes a communication unit 31, a processing unit 32 and a database 33, and may further include a management interface 34. The communication unit 31 is connected to the processing unit 32, and can be used for communication connection between multiple demanding end devices 10 and multiple working end devices 20 at the same time or different times. The communication connection means that data and information can be transmitted between the two. In the present embodiment, the communication unit 31 is connected to the network, and the demand device 10 and the working device 20 can communicate with the communication unit 31 via the network. The communication unit 31 can transmit the data and information from the processing unit 32 to the demanding device 10 or the working device 20, and can transmit the data and information sent by the demanding device 10 and the working device 20 to the processing unit 32. The processing unit 32 is connected to the communication unit 31 and the database 33, and can receive data or information from the demanding device 10 or the working device 20 from the communication unit 31, and process or cope with the data. The library 33 operates or replies to the source device 10 or the workstation device 20 with a message or message. The database 33 is coupled to the processing unit 32 to store the data provided by the processing unit 32. The management interface 34 is connected to the processing unit 32, specifically, for example, a screen, a keyboard, and a mouse. The administrator can use the management interface 34 to transmit data or messages to the processing unit 32. In other possible embodiments of the present application, The management interface 34 may also be a remote electronic product that is not directly connected to the processing unit 32, such as a personal computer. The management interface 34 is instead communicatively coupled to the communication unit 31, so that the management interface 34 can transmit data or messages via the communication unit 31. Processing unit 32.
請參考第1圖與第2圖，該處理單元32具有會員模組321、檢索模組322、選取模組323、訂單模組324、查詢模組325、簡訊模組326、忙碌模組327、行事曆模組328與取消模組329，具體而言，處理單元32包含處理器與記憶體，由處理器讀取並載入記憶體中的程式而執行處理單元32中的各模組，然而，改以客製化積體電路執行處理單元32中的各模組，亦無不可。 Please refer to FIG. 1 and FIG. 2 . The processing unit 32 has a member module 321 , a search module 322 , a selection module 323 , an order module 324 , an inquiry module 325 , a short message module 326 , and a busy module 327 . The calendar module 328 and the cancel module 329. Specifically, the processing unit 32 includes a processor and a memory. The processor reads and loads the program in the memory to execute each module in the processing unit 32. It is also impossible to execute each module in the processing unit 32 by using the customized integrated circuit.
該會員模組321用以接收該需求端裝置10及/或該工作端裝置20傳送的資料，並依該些資料於資料庫33中建立相對應的會員資料及/或服務資料，需求端裝置10與工作端裝置20傳送的資料為各個需求者與工作者各自操作輸入的資料，為代表各個需求者與工作者自身的資料，建立的會員資料可能包括例如姓名、照片、聯絡方式等需求者的特定個資、所在的位置或地址、需求端裝置目前的GPS訊號所在位置、鄰近或所在位置的特定地標或醫療機構、遭遇的疾病或需照護的醫療項目與需要照護的時段等基本資料，建立的服務資料可能包括例如姓名、照片、聯絡方式等工作者的特定個資、所在的位置或地址、工作端裝置目前的GPS訊號所在位置、鄰 近或所在位置的特定地標或醫療機構、專長或有經驗的疾病或相關照護項目、希望拒絕或不接收的疾病或相關照護項目、曾經修習或持有的醫療、護理或照護工作之相關學位、課程、執照或證照等基本資料，其中，服務資料還包括價格資料，為工作者輸入或預設代入後可由工作者修改的收費金額，並且會員模組321還可供工作者在建立服務資料後再次修改或反覆修改價格資料，其中可能包括每小時、每半天與每天的收費金額，並可進一步包括加價項目，例如因接觸疥瘡或其他特殊疾病後需要在工作結束後自我隔離、因需求者或照護對象體重較重而需要付出額外體力等。上述會員模組321於建立並於資料庫33儲存會員資料與服務資料時，是供需求者與工作者自行操作輸入，然而，如改以外部資料庫33匯入，或從需求者或工作者收集紙本資料後，再從管理介面34輸入處理單元32而儲存於資料庫33，亦屬可行。工作者並可經由會員模組321進一步對服務資料修改，將服務資料註記為開啟或關閉。 The member module 321 is configured to receive the data transmitted by the demand device 10 and/or the working device 20, and establish corresponding member data and/or service data in the database 33 according to the data, and the demand device 10 and the information transmitted by the working device 20 is the data input by each demander and the worker respectively, and the member information established on behalf of each demander and the worker itself may include, for example, a name, a photo, a contact method, and the like. Specific information, location or address, location of the current GPS signal at the demand side device, specific landmarks or medical institutions in the vicinity or location, medical conditions encountered or medical items to be cared for, and time periods requiring care, etc. The service information established may include the specific capital of the worker such as name, photo, contact, etc., the location or address of the worker, the location of the current GPS signal of the working device, and the neighbor Specific landmarks or medical institutions, specialties or experienced diseases or related care items near or at the location, diseases or related care items that you wish to refuse or not receive, relevant degrees of medical, nursing or care work that you have attended or held, Basic materials such as courses, licenses or licenses, wherein the service materials also include price data, which can be modified by the worker after input or preset by the worker, and the member module 321 is also available for the worker to establish the service information. Revise or revise the price data again, which may include hourly, half-day and daily charges, and may further include mark-up items, such as self-isolation after work ends due to contact with acne or other special diseases, due to the need or The care recipient is heavier and needs extra physical strength. When the member module 321 is created and stored in the database 33, the member data and the service data are provided for the demander and the worker to input the operation. However, if the external database 33 is used for import, or from the demander or the worker It is also feasible to collect the paper data and then input it into the database 33 from the management interface 34 and store it in the database 33. The worker can further modify the service data via the member module 321 and note the service data as being turned on or off.
該檢索模組322用以接收需求端裝置10送出的需求資料，需求資料可能是特定的病名、地點、地標或醫院等資料，舉例而言，需求者可以利用需求端裝置10送出特定的地點，如台北市中正區，檢索模組322再依需求資料查找資料庫33中註記為開啟的服務資料，找出相關連或對應的服務資料後產生一推薦列表，例如將資料庫33中位置位在台北市中正區的服務資料列出成為推薦列表，或將資料庫33中位置距離台北市中正區一定距離以下的服務資料列出成為推薦列表，再將推薦列表傳送給需求端裝置10，若需求端裝置10送出的需求資料為空值，可能代表需求者未填入資料，檢索模組322仍可以參考需求端裝置10對應的會員資料，將資料庫33中地點 相關或其他項目相關的服務資料列出成為推薦列表，或是不參考其他資料而將資料庫33中的服務資料隨機列出成為推薦列表。 The search module 322 is configured to receive the demand data sent by the demand device 10, and the demand data may be a specific disease name, a place, a landmark, or a hospital. For example, the demander may use the demand device 10 to send a specific location. For example, in the Zhongzheng District of Taipei City, the search module 322 searches the service data recorded in the database 33 as the opened service data according to the demand data, and finds the related or corresponding service data to generate a recommendation list, for example, the location in the database 33 is located. The service information of Zhongzheng District of Taipei City is listed as a recommendation list, or the service materials in the database 33 located at a certain distance from the Zhongzheng District of Taipei City are listed as a recommendation list, and then the recommendation list is transmitted to the demand terminal device 10, if required The demand data sent by the terminal device 10 is a null value, which may indicate that the demander has not filled in the data, and the search module 322 can still refer to the member data corresponding to the demand terminal device 10, and the location in the database 33 Relevant or other project related service materials are listed as recommended lists, or the service materials in the database 33 are randomly listed as recommended lists without reference to other materials.
該檢索模組322還可用以接收工作端裝置20送出的檢索資料，檢索資料可能是特定的病名、地點、地標或醫院等資料，舉例而言，工作者可以利用工作端裝置20送出特定的地點，如台北市中正區，檢索模組322再依檢索資料查找資料庫33中的會員資料，找出相關連或對應的會員資料後產生一工作列表，例如將資料庫33中位置位在台北市中正區的會員資料列出成為工作列表，或將資料庫33中位置距離台北市中正區一定距離以下的會員資料列出成為工作列表，再將工作列表傳送給工作端裝置20，若工作端裝置20送出的檢索資料為空值，可能代表工作者未填入資料，檢索模組322仍可以參考工作端裝置10對應的服務資料，將資料庫33中地點相關或其他項目相關的會員資料列出成為工作列表，或是不參考其他資料而將資料庫33中的會員資料直接列出或隨機列出成為工作列表。 The search module 322 can also be configured to receive the search data sent by the working device 20, and the search data may be a specific disease name, a place, a landmark, or a hospital. For example, the worker can use the work device 20 to send a specific place. For example, in the Zhongzheng District of Taipei City, the search module 322 searches the member data in the database 33 according to the search data, finds the related or corresponding member data, and generates a work list, for example, the location of the database 33 in Taipei City. The member information of Zhongzheng District is listed as a work list, or the member information in the database 33 located at a certain distance below the Zhongzheng District of Taipei City is listed as a work list, and then the work list is transmitted to the working device 20, if the working device The search data sent by 20 is null, which may indicate that the worker has not filled in the information, and the search module 322 can still refer to the service data corresponding to the working device 10, and list the member information related to the location or other items in the database 33. Become a work list, or list the member materials in the database 33 directly or randomly without reference to other materials. Table.
關於推薦列表與工作列表在需求端裝置10與工作端裝置20的呈現方式，除了可以採用表單方式呈現之外，也可以採用地圖方式呈現，例如可以在需求端裝置10顯示地圖，並且在地圖上標註收到的推薦列表中的服務資料，依服務資料中的所在的位置或地址、需求端裝置目前的GPS訊號所在位置或是鄰近或所在位置的特定地標或醫療機構的位置進行標註，能夠有助於需求者尋找附近的或是鄰近特定位置的工作者。 Regarding the presentation manner of the recommendation list and the work list on the demand side device 10 and the work side device 20, in addition to being presented in a form manner, it may also be presented in a map manner, for example, the map may be displayed on the demand side device 10, and on the map. Mark the service data in the recommended list, according to the location or address of the service data, the location of the current GPS signal of the demand device or the location of the specific landmark or medical institution in the vicinity or location, can have Help demanders find workers in nearby or adjacent locations.
需求端裝置10收到推薦列表後可將推薦列表顯示於需求端裝置10的操作介面，例如螢幕或觸控螢幕，供需求者利用操作介面中的滑鼠、鍵盤或觸控螢幕在推薦列表中選擇對應於一個或多個工作者的服務資 料，需求端裝置10對應於需求者選擇的結果發出選取訊息，選取模組323即可用以接收需求端裝置10送出的選取訊息，選取模組323再從資料庫33中讀取選取訊息對應的服務資料並傳送給發出選取訊息的需求端裝置10，需求者即可從需求端裝置10查看各別工作者的詳細服務資料。 After receiving the recommendation list, the demand side device 10 can display the recommendation list on the operation interface of the demand side device 10, such as a screen or a touch screen, for the demander to use the mouse, keyboard or touch screen in the operation interface in the recommendation list. Choose a service that corresponds to one or more workers The demanding device 10 sends a selection message corresponding to the result selected by the demander, and the selection module 323 can be used to receive the selection message sent by the demanding device 10, and the selection module 323 can then read the selected message from the database 33. The service data is transmitted to the demand side device 10 that issues the selected message, and the demander can view the detailed service data of the individual workers from the demand side device 10.
具體而言，請參考第3圖，服務資料331傳送給需求端裝置10後，需求端裝置10可將服務資料331顯示於螢幕或觸控螢幕，以供需求者查看，服務資料中包含基本資料與價格資料，需求者即可從基本資料中瞭解工作者的基本職能、學經歷與擅長提供的服務，並從價格資料瞭解工作者自訂的收費金額與特殊費用之加價項目。除服務資料外，選取模組323可一併向需求端裝置10傳送一待填金額欄332及其附屬欄位333，供需求者選擇性地在待填金額欄332與附屬欄位333中填入其他自訂的加價項目與金額。 Specifically, referring to FIG. 3, after the service data 331 is transmitted to the demand device 10, the demand device 10 can display the service data 331 on the screen or the touch screen for the demander to view, and the service data includes the basic data. With the price information, the demander can understand the basic functions, learning experiences and services provided by the basic information, and understand the price increase of the worker's customized fee and special expenses from the price information. In addition to the service data, the selection module 323 can simultaneously transmit a to-be-filled amount column 332 and its subsidiary field 333 to the demand-side device 10 for the demander to selectively fill in the to-be-filled amount column 332 and the subsidiary field 333. Enter other custom fare increases and amounts.
請參考第1圖與第2圖，需求者確認服務資料後，可以利用需求端裝置10送出服務時段資料、選取的加價項目以及填入待填金額欄中的資料，訂單模組324用以接收該些資料並建立一訂單資料，並將訂單資料儲存於資料庫33，其中的服務時段資料即為需求者所需要委託進行照護的時段，由於需求者已經預先選取其中一筆服務資料，建立的訂單資料即關連於該筆服務資料的工作者以及該需求者，其中，訂單模組324亦可依服務時段資料與服務資料中的價格資料計算金額，同時一併加入選取的加價項目之金額以及待填金額欄中的金額，核算出一訂單金額，將該訂單金額一併儲存於訂單資料中。 Please refer to FIG. 1 and FIG. 2, after the customer confirms the service data, the demand terminal device 10 can send the service time period data, the selected mark-up item, and the information in the column to be filled in, and the order module 324 can receive the information. The information is also used to create an order data, and the order data is stored in the database 33, wherein the service time data is the time period required by the demander for the care, since the demander has pre-selected one of the service materials, the established order The information is related to the worker of the service data and the demander. The order module 324 can also calculate the amount according to the price data in the service period data and the service data, and simultaneously add the amount of the selected fare increase item and wait for Fill in the amount in the Amount column, calculate an order amount, and store the order amount in the order data.
對於建立並儲存於資料庫33中的訂單資料，工作者可利用工作端裝置20查詢並予以確認，以作為承認以及同意進行該筆訂單資料的紀 錄。查詢模組325用以接收工作端裝置20送出的查詢訊息，並於資料庫33收集關連於該工作端裝置20及工作者的訂單資料後直接回傳或製成列表回傳予工作端裝置20，工作者於工作端裝置20查看訂單資料後，可選定特定的訂單資料並傳送確認訊息，查詢模組325用以接收工作端裝置20送出的確認訊息，並將對應的訂單資料註記為已確認，較佳者，在訂單資料被註記為已確認時，一併向需求端裝置10傳送付款資訊，並且可進一步利用會員資料中記載的聯絡方式向需求者通知付款資訊。 For the order data created and stored in the database 33, the worker can use the working device 20 to inquire and confirm it as a recognition and consent to the order information. record. The query module 325 is configured to receive the query message sent by the working device 20, and collect the order data related to the working device 20 and the worker in the database 33, and then directly return it or make a list and send it back to the working device 20 After the worker device 20 views the order data, the worker can select a specific order data and transmit a confirmation message. The query module 325 is configured to receive the confirmation message sent by the working device 20, and note the corresponding order data as confirmed. Preferably, when the order data is marked as confirmed, the payment information is transmitted to the demand side device 10, and the payment information can be further notified to the demander by using the contact information recorded in the member information.
由於任務性工作常有較多非標準化服務或工作需要進行，由工作者自訂撰寫的基本資料可能不足以使工作者與需求者雙方清楚瞭解服務的內容，因此，在需求者由需求端裝置10傳送服務時段資料之前，或者工作者由工作端裝置20送出確認訊息之前，可以先就服務資料或會員資料，向人力資源媒合系統傳送關連的簡訊訊息，簡訊模組326用以接收需求端裝置10與工作端裝置20送出的簡訊訊息並儲存於資料庫33，工作者與需求者可以利用工作端裝置20與需求端裝置10送出簡訊查看請求，簡訊模組326能夠接收簡訊查看請求並將資料庫33中相關連的簡訊訊息回傳給予工作端裝置20與需求端裝置10。 Since the task work often has more non-standardized services or work needs, the basic information written by the workers may not be enough for both the worker and the demander to clearly understand the content of the service. Therefore, the demander is installed by the demand side. 10 Before the service time data is transmitted, or before the worker sends the confirmation message by the working device 20, the related information message or the member data may be transmitted to the human resource matching system to transmit the related news message, and the short message module 326 is used to receive the demand side. The SMS message sent by the device 10 and the working device 20 is stored in the database 33, and the worker and the demander can use the working device 20 and the demand device 10 to send a SMS viewing request, and the SMS module 326 can receive the SMS viewing request and The associated message backhaul in the database 33 is sent back to the client device 20 and the demand device 10.
工作者對於自己有其他活動或需要休息的時間，可利用工作端裝置20傳送一忙碌時段資料，忙碌模組327用以接收忙碌時段資料，建立一關連於該工作者的忙碌資料並將其儲存於資料庫33中。 The worker can use the working device 20 to transmit a busy time data for the time when he has other activities or needs to rest. The busy module 327 is used to receive the busy time data, establish a busy data related to the worker and store it. In the database 33.
當訂單資料建立、儲存完成並且被註記為已確認後，即可預期在訂單資料中的服務時段資料所對應的時間到來之時，工作者將會前往需求者所在或所指定的地點進行照護工作，對於忙碌資料以及已確認的訂 單資料，工作者或對於特定工作者感興趣的需求者，可以利用工作端裝置20或需求端裝置10傳送日期查看請求，行事曆模組328用以接收日期查看請求並從資料庫33關連於該工作者的忙碌資料以及訂單資訊中讀出忙碌時段資料以及服務時段資料，將該些忙碌時段資料以及服務時段資料標示於一行事曆中並將行事曆傳送給予工作端裝置20或需求端裝置10，以便於工作者或需求者查看工作者的時間分配情況。 When the order data is created, stored and marked as confirmed, it is expected that the worker will go to the location where the demander is located or at the designated location for the care of the time corresponding to the service time data in the order data. For busy information and confirmed orders A single profile, worker or demander interested in a particular worker may utilize the workstation device 20 or the demand device 10 to transmit a date view request, and the calendar module 328 is configured to receive a date view request and associate with the database 33 from the database 33 The busy information of the worker and the busy hour data and the service time data are read out in the order information, and the busy time data and the service time data are marked in one line of the calendar and the calendar is transmitted to the working device 20 or the demand device. 10, in order to facilitate workers or demanders to view the time distribution of workers.
需求者在訂單資料被註記為已確認後，能利用需求端裝置10另外傳送對應於其中一筆訂單資料的退單資料，其中包括一取消時段資料與一退單金額，其中的取消時段資料可能包括局部或全部的訂單資料中的服務時段資料，取消模組329用以接收退單資料並將其儲存於資料庫33，且退單資料與與該筆對應的訂單資料關連，工作端裝置20在從查詢模組325接收訂單資料時能一併檢視關連的退單資料，並可選定退單資料，傳送取消訊息，取消模組329接收該取消訊息後將退單資料註記為已取消。 After the order data is marked as confirmed, the demander can additionally transmit the refund information corresponding to one of the order materials, including a cancellation period data and a refund amount, wherein the cancellation period data may include The service time slot data in the partial or complete order data, the cancel module 329 is configured to receive the chargeback data and store it in the database 33, and the chargeback data is associated with the order data corresponding to the pen, and the working device 20 is When the order data is received from the query module 325, the related return data can be checked together, and the return information can be selected, and the cancel message can be transmitted. After the cancel module 329 receives the cancel message, the return data is marked as cancelled.
除了上述處理單元的各個模組之外，還可另外包含其他模組，例如評分模組，用以從需求端裝置接收評分資料，且評分資料關連於特定訂單的服務資料，並將評分資料儲存於資料庫，或者用以從工作端裝置接收評分資料，且評分資料關連於特定訂單的會員資料，再將評分資料儲存於資料庫，可供需求者與工作者依訂單給予雙方相互評分，供未來繼續建立訂單時參考，或供其他需求者與工作者查看比較。 In addition to the various modules of the processing unit, other modules may be additionally included, such as a scoring module, for receiving rating data from the demand side device, and the rating data is related to the service data of the specific order, and the rating data is stored. In the database, or to receive rating data from the working device, and the rating data is related to the member data of the specific order, and then the rating data is stored in the database, and the demander and the worker can give each other a rating according to the order, for References will continue to be made in the future, or for other demanders to compare with workers.
基於上述的人力資源媒合系統，能夠執行人力資源媒合方法，以期待需求者能與數個工作者中的一個或多個建立合作關係。人力資源媒合方法包括建置資料庫、檢索、選取、建立訂單、查詢與確認等步驟。 建置資料庫是在資料庫33中建立並儲存對應於各個工作者的服務資料，服務資料中包含關連於工作者的基本資料與價格資料；檢索步驟是接收需求者的需求資料，依需求資料於資料庫33中查找相應的服務資料並產生推薦列表，將推薦列表回傳給予需求者；選取步驟是從需求者接收選取訊息，識別選取訊息對應的服務資料，並將服務資料回傳給予需求者，較佳者，於傳送服務資料給予需求者時向需求者提供待填金額欄；建立訂單步驟是從需求者接收服務時段及/或待填金額欄中的資料，服務時段與選取步驟選取的服務資料對應，再依服務時段建立關連於該筆服務資料的訂單資料，將待填金額欄中的資料記錄於訂單資料中，並將訂單資料儲存於資料庫33；查詢步驟是從工作者接收查詢訊息，並將對應於該工作者的訂單資料回傳給予該工作者；工作者接收訂單資料後可執行確認步驟，是從工作者接收對應於訂單資料的確認訊息，並將訂單資料註記為已確認。 Based on the above-described human resource matching system, a human resource matching method can be implemented to expect a demander to establish a cooperative relationship with one or more of a plurality of workers. The human resources mediation method includes steps such as building a database, searching, selecting, establishing an order, querying and confirming. The establishment database is to establish and store service data corresponding to each worker in the database 33. The service data includes basic data and price data related to the worker; the retrieval step is to receive the demand data of the demander according to the demand data. Searching the corresponding service data in the database 33 and generating a recommendation list, and returning the recommendation list to the demander; the selection step is to receive the selection message from the demander, identify the service data corresponding to the selected message, and return the service data to the demand. Preferably, when the service data is delivered to the demander, the demander is provided with a to-be-filled amount column; the step of establishing the order is to receive the data from the demander in the service period and/or the amount to be filled, the service period and the selection step are selected. Correspond to the service data, and then establish the order data related to the service data according to the service period, record the data in the amount to be filled in the order data, and store the order data in the database 33; the query step is from the worker Receiving a query message and returning the order data corresponding to the worker to the worker; the worker receives the order After the single data, the confirmation step can be performed, and the confirmation message corresponding to the order data is received from the worker, and the order data is marked as confirmed.
除上述步驟外，人力資源媒合方法可進一步包含傳送簡訊步驟，是從工作者或需求者接收關連於選定工作者與需求者的簡訊訊息，將簡訊訊息儲存於資料庫33，於接收工作者或需求者發出的簡訊查看請求時，將資料庫33中相關連的簡訊訊息回傳給予工作者或需求者。 In addition to the above steps, the human resource matching method may further comprise the step of transmitting a short message, receiving a news message related to the selected worker and the demander from the worker or the demander, storing the short message message in the database 33, and receiving the worker When the request message is sent by the requester, the related news message in the database 33 is returned to the worker or the demander.
此外，人力資源媒合方法可進一步包含退單步驟，是從需求者接收對應於其中一訂單資料的退單資料，並將退單資料儲存於資料庫33，退單資料包含一取消時段資料，並可於其中包含一退單金額，於查詢步驟中可以將退單資料與訂單資料一同傳送給予工作者，並等待工作者傳送對應於退單資料的取消訊息，於接收取消訊息後將退單資料註記為已取消。 In addition, the human resource matching method may further include a returning step, which is to receive the returning information corresponding to one of the order materials from the demander, and store the returned billing information in the database 33, and the returning billing information includes a cancellation period data. And can include a refund amount in the inquiry step, in the inquiry step, the return order data can be transmitted to the worker together with the order data, and wait for the worker to transmit a cancel message corresponding to the return order data, and will return the order after receiving the cancel message. The data note is cancelled.
藉由上述的人力資源媒合系統與人力資源媒合方法，工作者可以自行編撰服務資料中的說明，以促進需求者對各別工作者的瞭解，在需求者發送服務時段資料前，需求者可以利用服務資料或傳送對應於特定工作者的簡訊訊息，與工作者來回討論服務內容，促進工作者與需求者雙方的溝通與理解，再由需求者提出服務時段資料，並且由工作者確認，能夠提高工作者與需求者對於服務內容的共識，以期待能夠達成需求者的需求。 Through the above-mentioned human resources matching system and human resources mediation method, workers can compile instructions in the service materials themselves to promote the understanding of the individual workers by the demanders. Before the demanders send the service time data, the demanders The service information or the news message corresponding to the specific worker can be transmitted, the service content can be discussed with the worker, the communication and understanding between the worker and the demander can be promoted, and the service period information is presented by the demander, and the worker confirms, It can improve the consensus of the workers and the demanders on the service content, and expects to meet the needs of the demanders.
其次，工作者能夠自己編撰服務資料中的基本資料與價格資料，在實際執行工作前也能經由簡訊訊息直接面對需求者，在此過程中能夠讓工作者瞭解到，工作者所經營的是自己的品牌聲譽，且需要對自己訂定的價格資料負責，當需求者的需求能夠確實完成時，工作者也能夠得到一定程度的口碑及信任，甚至可能提高訂定的價格資料，從而提高工作者的收入與服務動機。 Secondly, workers can compile the basic data and price data in the service materials themselves. They can also directly face the demanders through the newsletter messages before actually performing the work. In the process, the workers can understand that the workers are operating Responsible for own brand reputation, and need to be responsible for the price information set by themselves. When the demand of the demander can be completed, the worker can also get a certain degree of reputation and trust, and may even raise the price information to improve the work. Income and service motivation.
此外，需求者在尋找工作者時，能夠直接看見工作者訂定的價格資料，也能夠降低需求者對於收費內容不透明，不瞭解費用流向的疑慮，提高需求者對工作者的信任。 In addition, the demander can directly see the price information set by the worker when looking for the worker, and can also reduce the opaqueness of the demander's content for the fee, do not understand the flow of the doubt, and increase the trust of the demander to the worker.
再者，當需求者因特定原因需要取消或減少服務時段時，可以利用取消模組進行退單步驟，可輸入欲取消的時段，並且訂定取消退還的金額，供工作者確認，可利用雙方議定且透明的機制，提供可修改的彈性運用空間。 Furthermore, when the demander needs to cancel or reduce the service period for a specific reason, the cancel module can be used to perform the refund step, the time period to be canceled can be input, and the amount of the refund can be set for the worker to confirm, and both sides can be utilized. An agreed and transparent mechanism that provides a flexible and flexible space for use.
總結以上說明，上述實施例的人力資源媒合系統能夠促進需求者與工作者的溝通與相互理解，並提高工作者的服務動機，以期待能夠 較佳地完成需求者所欲委託的工作，增進需求者尋求委託的意願，從而提高工作者的收入，達成需求者與工作者的共同利益，促進任務性服務工作市場的交易，惟以上實施例僅在於說明並闡述本創作的技術內容，本新型的專利範圍應以本新型的申請專利範圍為準。 Summarizing the above description, the human resource matching system of the above embodiment can promote communication and mutual understanding between the demander and the worker, and improve the service motivation of the worker, in anticipation of It is better to complete the work that the demander wants to entrust, and to enhance the willingness of the demander to seek the commission, thereby increasing the income of the worker, achieving the common interests of the demander and the worker, and promoting the transaction of the task service work market, but the above embodiment It is only to explain and explain the technical content of the creation, and the scope of the patent of the present invention shall be subject to the scope of the patent application of the present invention.
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Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111507675A (en) * | 2019-01-31 | 2020-08-07 | 护仕康有限公司 | Human resource two-way instant interaction matching positioning application program system |
| TWI748160B (en) * | 2019-01-31 | 2021-12-01 | 護仕康有限公司 | System of interaction and positioning application of human source |
| TWI834597B (en) * | 2023-10-27 | 2024-03-01 | 爾本科技有限公司 | Integrated matching system that connects professional service providers with the needs of citizens |
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Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111507675A (en) * | 2019-01-31 | 2020-08-07 | 护仕康有限公司 | Human resource two-way instant interaction matching positioning application program system |
| TWI748160B (en) * | 2019-01-31 | 2021-12-01 | 護仕康有限公司 | System of interaction and positioning application of human source |
| CN111507675B (en) * | 2019-01-31 | 2023-10-13 | 护仕康有限公司 | Human resource bidirectional instant interaction matching positioning application program system |
| TWI834597B (en) * | 2023-10-27 | 2024-03-01 | 爾本科技有限公司 | Integrated matching system that connects professional service providers with the needs of citizens |
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