TWM564774U - Ordering integration device by leaving messages - Google Patents

Abstract

An ordering integration device by leaving messages, including a setting unit, a capturing unit, a processing unit and an order-generating unit. The setting unit sets keywords for ordering articles on the social network. The capturing unit captures an account of a buyer and content of messages. The processing unit analyzes the content of messages by comparing character of the message and the keywords, filling a table of the keywords with the character of the messages which matches with keywords. The order-generating unit generates an order according to the table of the keywords.

Description

訂單整合裝置 Order integration device

本新型涉及一種訂單整合裝置，尤指一種針對透過分析社群網站留言的訂單整合裝置。 The present invention relates to an order integration device, and more particularly to an order integration device for commenting on a community website.

隨著網路的普及化，人們的購物模式已從實體通路的消費漸漸改變為透過網路購物，而現今電商平台的下單流程複雜，客戶下訂單得先選擇商品加入購物車、選擇商品屬性、選擇訂購數量、結算金額、提交訂單才算完成，步驟繁瑣且下訂單的過程經過多次的頁面跳轉，不僅占用網路資源也使客戶花費不少時間，在一定的程度上影響了客戶的購物體驗。 With the popularity of the Internet, people's shopping patterns have gradually changed from the consumption of physical channels to shopping through the Internet. Today's e-commerce platform has a complicated ordering process. Customers must first select products to join the shopping cart and select products. Attributes, selection of order quantity, settlement amount, and submission of orders are completed. The steps are cumbersome and the process of placing orders has gone through multiple page jumps, which not only occupies network resources, but also makes customers spend a lot of time, affecting customers to a certain extent. Shopping experience.

鑒於本創作之目的，本創作提供一種訂單整合裝置，適用於社群網站商品訂購之留言資料整理，包括：設定單元，用於設定上述社群網站之訂購文章所需之關鍵字；擷取單元，用於取得訂購文章中之買家帳號及留言資料；處理單元，用於分析留言資料之留言字元，比對留言字元與關鍵字，當留言字元符合關鍵字時，將留言字元置入關鍵字表格；以及訂單生成單元，用於整合關鍵字表格內容以生成訂單。 For the purpose of this creation, this creation provides an order integration device for message material sorting of social network product ordering, including: setting unit, which is used to set keywords required for ordering articles of the above social website; For obtaining the buyer account and message data in the order article; the processing unit is configured to analyze the message character of the message data, compare the message character and the keyword, and when the message character matches the keyword, the message character is Place a keyword table; and an order generation unit for integrating the contents of the keyword table to generate an order.

100‧‧‧訂單整合裝置 100‧‧‧Order integration device

110‧‧‧使用者 110‧‧‧Users

120‧‧‧社群網站 120‧‧‧Community website

101‧‧‧設定單元 101‧‧‧Setting unit

102‧‧‧計時單元 102‧‧‧Time unit

103‧‧‧擷取單元 103‧‧‧Capture unit

104‧‧‧處理單元 104‧‧‧Processing unit

105‧‧‧字元識別單元 105‧‧‧ character recognition unit

106‧‧‧訂單生成單元 106‧‧‧Order generation unit

107‧‧‧庫存管理單元 107‧‧‧Inventory Management Unit

S301~S309‧‧‧流程步驟 S301~S309‧‧‧ Process steps

401、402、403、404‧‧‧欄位 401, 402, 403, 404‧‧‧ fields

圖1係顯示根據本創作一實施例所述之訂單整合裝置之應用環境示意圖。 FIG. 1 is a schematic diagram showing an application environment of an order integration device according to an embodiment of the present invention.

圖2係顯示根據本創作一實施例所述之訂單整合裝置之方塊圖。 2 is a block diagram showing an order integration device according to an embodiment of the present invention.

圖3係顯示根據本創作一實施例所述之訂單整合流程圖。 FIG. 3 is a flow chart showing the order integration according to an embodiment of the present creation.

圖4係顯示根據本創作一實施例所述之應用情境示意圖。 FIG. 4 is a schematic diagram showing an application scenario according to an embodiment of the present invention.

為了便於本領域普通技術人員理解和實施本創作，下面結合附圖與實施例對本創作進一步的詳細描述，應當理解，此處所描述的實施例僅用於說明和解釋本創作，並不用於限定本創作。 In order to facilitate the understanding and implementation of the present invention by those skilled in the art, the present invention will be further described in detail with reference to the accompanying drawings and embodiments. It is understood that the embodiments described herein are only used to illustrate and explain the present invention. creation.

圖1係顯示根據本創作一實施例所述之訂單整合裝置之應用環境示意圖。如圖1所示，根據本創作一實施例所述之訂單整合裝置100，適用於社群網站商品訂購之留言資料整理，其中社群網站120泛指透過網路為用戶提供各種聯繫交流的交流平台，現今較多人使用的社群網站，如：facebook，LINE，Instagram及twitter，但不以此為限，使用者110透過瀏覽器介面界接訂單整合裝置100，訂單整合裝置100透過應用服務介面界接瀏覽社群網站120。因此當使用者110瀏覽社群網站120看到想要購買的商品時，只需在社群網站120之訂購文章底下留言，留下欲購之商品名稱、規格、數量，訂單整合裝置100便能夠擷取社群網站120中訂購文章之留言資訊，訂單整合裝置100可分析並判斷留言資訊是否符合成單條件，當留言資訊符合成單條件時，訂單整合裝置100便會生成訂單，透過社群網站120留言回覆訂單資訊給使用者110，告知訂單已成立，並提供訂單查詢網址以供後續查詢。 FIG. 1 is a schematic diagram showing an application environment of an order integration device according to an embodiment of the present invention. As shown in FIG. 1 , the order integration device 100 according to an embodiment of the present invention is applicable to the message material arrangement of the social network product ordering, wherein the social network website 120 generally refers to providing various communication and communication through the network. Platform, a community website used by more people today, such as: facebook, LINE, Instagram, and twitter, but not limited thereto, the user 110 interfaces the order integration device 100 through the browser interface, and the order integration device 100 transmits the application service. The interface is connected to the browsing community website 120. Therefore, when the user 110 browses the social networking site 120 and sees the product to be purchased, the user only needs to leave a message under the ordering article of the social networking site 120, leaving the name, specification, and quantity of the product to be purchased, and the order integration device 100 can The order integration device 100 can analyze and determine whether the message information meets the single condition, and when the message information meets the single condition, the order integration device 100 generates an order through the community. The website 120 posts a reply to the order information to the user 110, informs that the order has been established, and provides an order inquiry web address for subsequent inquiry.

圖2係顯示根據本創作一實施例所述之訂單整合裝置之方塊圖。如圖2所示，訂單整合裝置100包括：設定單元101、計時單元102、擷取單元103、處理單元104、字元識別單元105、訂單生成單元106以及庫存管理單元107。其中設定單元101，用於設定社群網站120之訂購文章所需的關鍵字，賣家於社群網站120上發表訂購文章時，需設定關鍵字內容為商品名稱、規格及數量其中之 一者或其組合，用以建立相對應的語意模型，賣家將商品完整名稱、簡稱、暱稱所有能夠代表商品的關鍵字，設置於關鍵字表格之商品名稱欄位建立語意模型。賣家將商品規格、顏色、尺寸等相關的關鍵字，設置於關鍵字表格之規格欄位建立語意模型。賣家將關於訂購數量的常見用語關鍵字，如：+1、加1、x1、*1、各一，設置於關鍵字表格之數量欄位建立語意模型，當在分析留言資訊時，可判斷留言字元分別屬於關鍵字表格中的哪一欄位，以利作為後續留言資訊判讀的依據與歸類，並透過計時單元102計時訂購文章之訂購時間；擷取單元103用於當買家於訂購文章底下留言時，取得訂購文章中買家的帳號及留言資料，其中留言資料為文字、符號及數字其中之一者或其組合；處理單元104耦接設定單元101、計時單元102、擷取單元103、字元識別單元105、訂單生成單元106以及庫存管理單元107，處理單元104進行留言資料與關鍵字之間的語意及配對分析，首先將整串的留言資料拆解為多個留言字元之後，透過字元識別單元105識別留言資料之字元語意，透過比對留言字元與賣家所設置的關鍵字，判斷留言字元分別屬於關鍵字表格中商品名稱、規格或是數量的哪一欄位，再將留言字元置入關鍵字表格中對應之欄位，透過利用將留言資料拆解為留言字元的作法達到留言資料語意之判斷，使留言內容不用受限於固定格式也可以輕鬆完成訂單；訂單生成單元106用於整合上述關鍵字表格內容以生成訂單，當留言資料分析完成後，判斷關鍵字表格是否滿足成單條件，若不滿足成單條件則忽略此留言資料，當滿足成單條件時根據關鍵字表格內容生成訂單，並回覆留言通知買家已完成訂單，同時透過庫存管理單元107，統計管理商品之庫存數量及訂購數量。 2 is a block diagram showing an order integration device according to an embodiment of the present invention. As shown in FIG. 2, the order integration apparatus 100 includes a setting unit 101, a timing unit 102, a capture unit 103, a processing unit 104, a character recognition unit 105, an order generation unit 106, and an inventory management unit 107. The setting unit 101 is configured to set keywords required for ordering articles of the social networking website 120. When the seller publishes the ordering articles on the social networking website 120, the keyword content needs to be set as the product name, specification, and quantity. One or a combination thereof is used to establish a corresponding semantic model, and the seller sets the full name, abbreviation, and nickname of the product to represent the product, and sets a semantic model in the product name field of the keyword table. The seller sets the keyword related to the product specification, color, size, etc. in the specification field of the keyword table to establish a semantic model. The seller will use the common keyword keywords of the order quantity, such as: +1, plus 1, x1, *1, each one, set in the number field of the keyword table to establish a semantic model, when analyzing the message information, can judge the message The characters belong to which field in the keyword table respectively, in order to be used as the basis and classification of the subsequent message information interpretation, and the ordering time of the article is ordered by the timing unit 102; the capturing unit 103 is used when the buyer orders When the message is under the article, the account number and the message data of the buyer in the order article are obtained, wherein the message material is one of text, symbol and number or a combination thereof; the processing unit 104 is coupled to the setting unit 101, the timing unit 102, and the capturing unit. 103, the character recognition unit 105, the order generation unit 106, and the inventory management unit 107, the processing unit 104 performs semantic meaning and pairing analysis between the message material and the keyword, and firstly disassembles the entire message material into a plurality of message characters. Then, the character recognition unit 105 identifies the semantic meaning of the message data, and compares the message character with the keyword set by the seller to determine that the message character belongs to the message character respectively. In which field of the product name, specification or quantity in the keyword table, the message character is placed in the corresponding field in the keyword table, and the message material is obtained by using the message data to be disassembled into the message character. The judgment of the semantics makes the order of the message content not easy to be restricted by the fixed format; the order generating unit 106 is configured to integrate the content of the keyword table to generate an order, and when the analysis of the message data is completed, determine whether the keyword table satisfies the order If the condition is not satisfied, the message material is ignored. When the condition is met, the order is generated according to the content of the keyword table, and the message is returned to notify the buyer that the order has been completed, and the inventory of the managed item is statistically collected through the inventory management unit 107. Quantity and order quantity.

圖3係顯示根據本創作一實施例所述之訂單整合流程圖。如圖2與圖3所示，當賣家於社群網站120上發表訂購文章時，賣家可設定關於訂購文章中的關鍵字，用於比對訂購文章底下留言的留言資料與關鍵字以建立成立訂單 用的關鍵字表格，關鍵字的欄位包括商品名稱、規格、訂購數量(步驟S301)，當買家於訂購文章底下留言時，將提取留言買家的帳號以及留言資料，並將留言資料傳送至訂單整合裝置100進行分析處理(步驟S302)，訂單整合裝置100讀取留言資料儲存於暫存區(步驟S303)，透過處理單元104將留言資料拆解為留言字元，判斷暫存區中的留言資料字元是否讀取完成(步驟S304)，當有尚未處理的留言字元，將與賣家所設定的關鍵字進行比對(步驟S305)，判斷有符合關鍵字的留言字元時，如留言字元符合商品名稱之關鍵字，將該留言字元填入關鍵字表格中的商品名稱欄位、當留言字元符合商品規格之關鍵字，將該留言字元填入關鍵字表格中的商品規格欄位、當留言字元符合商品數量之關鍵字將該留言字元填入關鍵字表格中的訂購數量欄位，也就是將該留言字元置入對應的關鍵字表格中(步驟S306)，重複步驟S304以確認留言資料是否已全數讀取完成，當所有留言字元已讀取完畢後，確認關鍵字表格內容是否完整(步驟S307)，若關鍵字表格尚有不完整的欄位代表此留言資料並不完整或是不符合成單條件，訂單整合裝置100忽略此留言(步驟S308)，當關鍵字表格內容完整，具備足夠的資訊，訂單生成單元106則生成訂單，訂單整合裝置100則會於社群網站120上自動回覆留言，發送成單訊息通知買家訂單已成立，提供買家訂單資訊的查詢介面(步驟S309)。 FIG. 3 is a flow chart showing the order integration according to an embodiment of the present creation. As shown in FIG. 2 and FIG. 3, when the seller publishes the order article on the social networking website 120, the seller can set a keyword in the ordering article for comparing the message data and the keyword of the message under the article to establish. Order The keyword table used, the field of the keyword includes the product name, the specification, the order quantity (step S301), when the buyer leaves a message under the order article, the user account and the message data of the message buyer are extracted, and the message data is transmitted. The order integration device 100 performs analysis processing (step S302), the order integration device 100 reads the message data and stores it in the temporary storage area (step S303), and the processing unit 104 disassembles the message data into the message character to determine the temporary storage area. Whether the message data character is read or not (step S304), when there are unprocessed message characters, the keywords set by the seller are compared (step S305), and when there is a message character matching the keyword, If the message character matches the keyword of the product name, the message character is filled in the product name field in the keyword table, and the message character matches the keyword of the product specification, and the message character is filled in the keyword table. The product specification field, when the message character meets the quantity of the keyword, the message character is filled into the order quantity field in the keyword table, that is, the message character is placed into the corresponding In the key table (step S306), step S304 is repeated to confirm whether the message data has been completely read. When all the message characters have been read, it is confirmed whether the keyword table content is complete (step S307), if the keyword table There is still an incomplete field indicating that the message material is not complete or does not meet the condition of the order, and the order integration device 100 ignores the message (step S308). When the keyword table content is complete and has sufficient information, the order generating unit 106 The order integration device 100 automatically responds to the message on the community website 120, sends a message to notify the buyer that the order has been established, and provides a query interface for the buyer order information (step S309).

圖4係顯示根據本創作一實施例所述之應用情境示意圖。如圖4所示，賣家於社群網站120上(在此以facebook為例)發布訂購文章，賣家文中欄位401表示活動結束時間，此範例之結束活動時間為2017/11/02 23：59：59+0800，欄位402表示欲售之產品規格，此範例之產品規格為：灰姑娘、愛麗絲、樂珮、小美人魚、貝兒、白雪公主，以及欄位403表示各規格之販售價格，只要於留言欄位404進行留言預購之規格及數量即可成單，訂購文章中的範例表示買家可以應用平時日常中口語的留言方式，如：「灰姑娘+1」、「灰姑娘*1」、「灰姑娘加 一」、「灰姑娘1」、「1灰姑娘」、「灰姑娘愛麗絲各1」，僅需明確指出欲購規格及數量即可，並不限制買家非得按照特定的格式或順序進行留言，訂單整合裝置100將自行判斷欄位404中的留言語意完成訂單；買家僅需於訂購文章下方留言「灰姑娘+5」，經過訂單整合裝置100將留言「灰姑娘+5」進行語意分析，經拆解留言資料後，與賣家設定的關鍵字進行比對可發現留言中的「灰姑娘」符合商品規格，因此將「灰姑娘」填入關鍵字表格中的商品規格欄位中，「+5」符合欲訂購數量，因此將「5」填入關鍵字表格中的數量欄位中，此實施例中關鍵字表格欄位僅需滿足商品規格以及訂購數量即可完成訂單，確認關鍵字表格內容已完整，滿足成單條件，因此訂單整合裝置100回覆買家的留言，發送成單訊息通知買家訂單已成立，成單訊息包含訂單查詢連結提供給買家查詢，確認所訂購商品規格、數量是否正確以及即時查詢出貨狀況。 FIG. 4 is a schematic diagram showing an application scenario according to an embodiment of the present invention. As shown in FIG. 4, the seller posts a subscription article on the social networking website 120 (here, taking facebook as an example), and the seller's text field 401 indicates the event end time, and the end of this example is 2017/11/02 23:59 : 59+0800, field 402 indicates the product specifications to be sold. The product specifications of this example are: Cinderella, Alice, Music, Little Mermaid, Belle, Snow White, and Field 403 for sale of various specifications. The price, as long as the message pre-order specifications and quantity in the message field 404 can be made into a single order, the example in the order article indicates that the buyer can apply the usual daily message mode, such as: "Cinderella +1", "Cinderella *1", "Cinderella Plus "1", "Cinderella 1", "1 Cinderella", "Cinderella Alice 1", only need to clearly indicate the specifications and quantity to be purchased, and do not restrict buyers from having to leave a message in a specific format or order. The order integration device 100 will determine the message semantics in the field 404 to complete the order; the buyer only needs to leave a message "Cinderella +5" under the order article, and the message integration device 100 performs the semantic analysis of the message "Cinderella +5". After disassembling the message data, comparing with the keywords set by the seller, the "Cinderella" in the message can be found to meet the product specifications, so "Cinderella" is filled in the product specification field in the keyword table, " +5" matches the quantity to be ordered, so "5" is entered in the quantity field in the keyword table. In this example, the keyword table field only needs to meet the product specifications and the order quantity to complete the order and confirm the keyword. The content of the form is complete and meets the condition of the single order. Therefore, the order integration device 100 replies to the buyer's message and sends a single message to notify the buyer that the order has been established. The order message includes the order inquiry link provided. The buyer inquires to confirm whether the specifications and quantity of the ordered products are correct and to check the shipment status immediately.

近十年來的電商發展快速，對實體零售衝擊巨大，但近幾年電商也面臨成長趨緩，所以線上線下也在整合形成新零售，其中社群零售正在趁勢發展，本訂單整合裝置為因應此趨勢，協助賣家在任一社群網站平台銷售商品時，提供一個直覺且便利的銷售介面，能夠有效且準確的針對留言進行分析，使買家不用刻意改變任何生活習慣下，輕鬆完成訂單，提高成單的比例，避免遺漏潛在買家。 In the past ten years, e-commerce has developed rapidly and has a huge impact on physical retail. However, in recent years, e-commerce has also been slowing down, so online and offline are also integrating to form new retail, in which social retail is developing, this order integration device In response to this trend, we help sellers to provide an intuitive and convenient sales interface when selling products on any social networking platform. It can effectively and accurately analyze the messages so that buyers can easily complete orders without deliberately changing any lifestyle. , increase the proportion of the order to avoid missing potential buyers.

綜上所述，本創作符合新型專利要件，爰依法提出專利申請。惟，以上該者僅為本創作之較佳實施方式，本創作之範圍並不以上述實施方式為限，舉凡熟悉本案技藝之人士爰依本創作之精神所作之等效修飾或變化，皆應涵蓋於以下申請專利範圍內。 In summary, this creation is in line with the new patent requirements, and the patent application is filed according to law. However, the above is only a preferred embodiment of the present invention, and the scope of the present invention is not limited to the above embodiments, and any equivalent modification or change made by those who are familiar with the skill of the present invention in accordance with the spirit of the present invention should be It is covered by the following patent application.

Claims (8)

一種訂單整合裝置，適用於社群網站商品訂購之留言資料整理，包括：設定單元，用於設定上述社群網站之訂購文章所需之關鍵字；擷取單元，用於取得上述訂購文章中之買家帳號及留言資料；處理單元，耦接上述設定單元以及上述擷取單元，用於取得上述關鍵字以及上述留言資料，分析上述留言資料之留言字元，比對上述留言字元與上述關鍵字，當上述留言字元符合上述關鍵字時，將上述留言字元置入關鍵字表格；以及訂單生成單元，耦接於上述處理單元，用於取得上述關鍵字表格，並整合上述關鍵字表格內容以生成訂單。 An order integration device, which is suitable for sorting message materials of social network product ordering, comprising: a setting unit for setting keywords required for ordering articles of the above social website; a capturing unit for obtaining the above-mentioned ordering article a buyer account and a message data; a processing unit coupled to the setting unit and the capturing unit, configured to obtain the keyword and the message data, analyze the message character of the message data, and compare the message character with the key a word, when the message character meets the keyword, the message character is placed in the keyword table; and the order generating unit is coupled to the processing unit for obtaining the keyword table and integrating the keyword table Content to generate an order. 如申請專利範圍第1項所述之訂單整合裝置，其中上述留言資料包括：文字、符號及數字其中之一者或其組合。 The order integration device of claim 1, wherein the message material comprises: one of a text, a symbol and a number or a combination thereof. 如申請專利範圍第1項所述之訂單整合裝置，其中上述關鍵字為商品名稱、規格及數量其中之一者或其組合。 The order integration device of claim 1, wherein the keyword is one of a product name, a specification, and a quantity, or a combination thereof. 如申請專利範圍第3項所述之訂單整合裝置，其中上述關鍵字表格之商品名稱欄位根據上述商品名稱建立語意模型，上述關鍵字表格之規格欄位根據上述規格建立語意模型，上述關鍵字表格之數量欄位根據上述數量建立語意模型。 The order integration device of claim 3, wherein the product name field of the keyword table establishes a semantic model according to the product name, and the specification field of the keyword table establishes a semantic model according to the above specification, the keyword The quantity field of the table establishes a semantic model based on the above quantities. 如申請專利範圍第4項所述之訂單整合裝置，更包括字元識別單元，用以識別上述留言字元之語意，當上述留言字元符合上述商品名稱時填入上述商品名稱欄位，上述留言字元符合上述規格時填入上述規格欄位，上述留言字元符合上述數量時填入上述數量欄位。 The order integration device of claim 4, further comprising a character recognition unit for identifying the semantic meaning of the message character, and filling in the product name field when the message character meets the product name, When the message character meets the above specifications, the above specification field is filled in. When the message character meets the above quantity, the quantity field is filled in. 如申請專利範圍第1項所述之訂單整合裝置，其中上述社群網站包含：facebook，LINE，Instagram及twitter其中之一者或其組合。 The order integration device of claim 1, wherein the social networking site comprises: one of facebook, LINE, Instagram, and twitter, or a combination thereof. 如申請專利範圍第1項所述之訂單整合裝置，更包括一計時單元，用於計時上述訂購文章之訂購時間。 The order integration device of claim 1, further comprising a timing unit for timing the ordering time of the ordered article. 如申請專利範圍第1項所述之訂單整合裝置，其中上述訂單生成單元更包括庫存管理單元，用於統計商品之庫存數量及訂購數量。 The order integration device of claim 1, wherein the order generating unit further comprises an inventory management unit for counting the quantity of the goods and the quantity ordered.