TWI821125B - Internet service transaction system for setting performance guarantee and telecom collection and method thereof - Google Patents
Internet service transaction system for setting performance guarantee and telecom collection and method thereof Download PDFInfo
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一種網路服務訂購系統及其方法,尤其是指一種提供履約保證與電信代收設定的網路服務交易系統及其方法。 An online service ordering system and method thereof, in particular, an online service transaction system and method that provide performance guarantee and telecommunications collection settings.
網路服務交易平台是提供消費者與商家透過網路進行商品或是服務的交易,即消費者透過網路服務交易平台對商家提供的商品或是服務訂購並支付款項後以自商家獲得對應的商品或是服務,對於上述網路服務交易平台以是非常成熟的技術。 The online service trading platform allows consumers and merchants to trade goods or services through the Internet. That is, consumers order and pay for the goods or services provided by the merchant through the online service trading platform, and then obtain the corresponding products from the merchant. Goods or services are very mature technologies for the above-mentioned online service trading platforms.
然而,網路服務交易平台並不提供消費者與商家的履約保證機制,亦即消費者訂購並支付款項後,有可能沒辦法由商家獲取對應的商品或是服務而造成損失,商家也有會提供商品或是服務而未能獲得相對應的款項而蒙受損失,故而現有網路服務交易平台對於消費者與商家彼此之間的交易仍具有上述的問題。 However, the online service trading platform does not provide a performance guarantee mechanism between consumers and merchants. That is, after the consumer orders and pays, the merchant may not be able to obtain the corresponding goods or services, resulting in losses. The merchant may also provide Products or services cannot obtain corresponding payment and suffer losses. Therefore, existing online service trading platforms still have the above-mentioned problems for transactions between consumers and merchants.
綜上所述,可知先前技術中長期以來一直存在現有網路服務交易平台缺乏履約保證的問題,因此有必要提出改進的技術手段,來解決此一問題。 To sum up, it can be seen that there has been a long-standing problem in the prior art that the existing online service trading platform lacks performance guarantees. Therefore, it is necessary to propose improved technical means to solve this problem.
有鑒於先前技術存在現有網路服務交易平台缺乏履約保證的問題,本發明遂揭露一種提供履約保證與電信代收設定的網路服務交易系統及其方法,其中:本發明所揭露的提供履約保證與電信代收設定的網路服務交易系統,其包含:消費者裝置、網路服務伺服器、數位軌跡存證平台、履約保證伺服器以及電信伺服器。 In view of the problem in the prior art that existing network service trading platforms lack performance guarantees, the present invention discloses an network service trading system and method that provide performance guarantees and telecommunications collection settings, wherein: the method disclosed in the present invention provides performance guarantees An online service transaction system configured with telecom collection, including: consumer devices, network service servers, digital trace storage platforms, performance guarantee servers, and telecom servers.
消費者裝置提供電信代收資訊、履約保證資訊以及訂購資訊。 Consumer devices provide telecommunications collection information, performance guarantee information, and ordering information.
網路服務伺服器是當自消費者裝置接收電信代收資訊、履約保證資訊以及訂購資訊時,提供電信代收資訊、履約保證資訊以及訂購資訊,當接收到履約保證回應時確認建立訂購資訊。 The network service server provides telecommunications collection information, performance guarantee information and ordering information when receiving telecommunications collection information, performance guarantee information and ordering information from the consumer device, and confirms the creation of ordering information when receiving a performance guarantee response.
數位軌跡存證平台自網路服務伺服器接收電信代收資訊、履約保證資訊以及訂購資訊並加以記錄,提供履約保證資訊,當接收到履約承保回應時記錄履約承保回應並提供電信代收資訊,接收與記錄電信代收回應,當電信代收回應為成功時生成履約保證回應且反饋回網路服務伺服器。 The digital track certification platform receives and records telecommunications collection information, performance guarantee information and ordering information from the network service server, provides performance guarantee information, and when receiving a performance underwriting response, records the performance underwriting response and provides telecommunications collection information. Receive and record the telecom collection response. When the telecom collection response is successful, a performance guarantee response is generated and fed back to the network service server.
履約保證伺服器自數位軌跡存證平台接收履約保證資訊,當履約保證資訊通過審核時生成履約承保回應並反饋回數位軌跡存證平台。 The performance guarantee server receives the performance guarantee information from the digital track certification platform. When the performance guarantee information passes the review, it generates a performance underwriting response and feeds it back to the digital track certification platform.
電信伺服器自數位軌跡存證平台接收電信代收資訊,依據電信代收資訊進行電信代收設定以生成電信代收回應並反饋回數位軌跡存證平台。 The telecommunications server receives telecommunications collection information from the digital track certification platform, performs telecommunications collection settings based on the telecommunications collection information to generate a telecommunications collection response and feeds it back to the digital track certification platform.
本發明所揭露的提供履約保證與電信代收設定的網路服務交易方法,其包含下列步驟:首先,消費者裝置提供電信代收資訊、履約保證資訊以及訂購資訊至網路服務伺服器;接著,網路服務伺服器提供電信代收資訊、履約保證資訊以及訂購資訊至數位軌跡存證平台;接著,數位軌跡存證平台記錄電信代收資訊、履約保證資訊以及訂購資訊;接著,數位軌跡存證平台提供履約保證資訊至履約保證伺服器;接著,當履約保證資訊通過履約保證伺服器審核時生成履約承保回應並反饋回數位軌跡存證平台;接著,數位軌跡存證平台記錄履約承保回應並提供電信代收資訊至電信伺服器;接著,電信伺服器依據電信代收資訊進行電信代收設定以生成電信代收回應並反饋回數位軌跡存證平台;接著,數位軌跡存證平台記錄電信代收回應;接著,當電信代收回應為成功時,數位軌跡存證平台生成履約保證回應且反饋回網路服務伺服器;最後,網路服務伺服器依據履約保證回應確認建立訂購資訊。 The online service transaction method for providing performance guarantee and telecommunications collection settings disclosed by the present invention includes the following steps: first, the consumer device provides telecommunications collection information, performance guarantee information and ordering information to the network service server; then , the network service server provides telecommunications collection information, performance guarantee information and ordering information to the digital track certificate storage platform; then, the digital track certificate storage platform records the telecommunications collection information, performance guarantee information and ordering information; then, the digital track storage The certification platform provides the performance guarantee information to the performance guarantee server; then, when the performance guarantee information is reviewed by the performance guarantee server, a performance underwriting response is generated and fed back to the digital track certification platform; then, the digital track certification platform records the performance underwriting response and Provide telecom collection information to the telecom server; then, the telecom server performs telecom collection settings based on the telecom collection information to generate a telecom collection response and feed it back to the digital track certification platform; then, the digital track certification platform records the telecom collection response Then, when the telecom collection response is successful, the digital track certification platform generates a performance guarantee response and feeds it back to the network service server; finally, the network service server creates order information based on the performance guarantee response confirmation.
本發明所揭露的系統及方法如上,與先前技術之間的差異在於網路服務伺服器自消費者裝置接收電信代收資訊、履約保證資訊以及訂購資訊,數位軌跡存證平台自網路服務伺服器接收電信代收資訊、履約保證資訊以及訂購資訊並加以記錄,履約保證伺服器自數位軌跡存證平台接收履約保證資訊且履約保證資訊被審核通過時反饋履約保證回應回數位軌跡存證平台,數位軌跡存證平台再提供電信代收資訊至電信伺服器以進行電信代收設定並反饋電信代收回應回數位軌跡存證平台,數位軌跡存證平台當電信代收回應為成功反饋履約保證回應回網路服務伺服器以確認建立訂購資訊。 The system and method disclosed in the present invention are as above, and the difference between them and the prior art is that the network service server receives telecommunications collection information, performance guarantee information and ordering information from the consumer device, and the digital track certificate storage platform receives from the network service server The server receives and records telecom collection information, performance guarantee information and ordering information. The performance guarantee server receives the performance guarantee information from the digital track certificate storage platform and when the performance guarantee information is reviewed and passed, it feeds back the performance guarantee response back to the digital track certificate deposit platform. The digital track certification platform then provides the telecom collection information to the telecom server to set up the telecom collection and feedback the telecom collection response to the digital track certification platform. The digital track certification platform will give a successful feedback performance guarantee response when the telecom collection response is received. Return to the web service server to confirm creation of order information.
透過上述的技術手段,本發明可以達成網路服務交易提供履約保證設定與電信後支付的技術功效。 Through the above technical means, the present invention can achieve the technical effects of providing performance guarantee settings and telecommunications post-payment for network service transactions.
10:消費者裝置 10: Consumer device
20:網路服務伺服器 20:Network service server
30:數位軌跡存證平台 30:Digital track evidence storage platform
40:履約保證伺服器 40:Performance guarantee server
50:電信伺服器 50:Telecom server
61:電信代收資訊 61:Telecom collection information
62:履約保證資訊 62:Performance guarantee information
63:訂購資訊 63:Ordering information
64:履約承保回應 64:Performance Underwriting Response
65:電信代收回應 65: Telecom collection response
66:履約保證回應 66:Performance Guarantee Response
67:商品或服務確收回應 67: Confirmation of receipt of goods or services
68:請款請求 68: Payment request
69:代收確收回應 69: Receipt confirmation response
70:商家裝置 70: Merchant device
步驟801:消費者裝置提供電信代收資訊、履約保證資訊以及訂購資訊至網路服務伺服器 Step 801: The consumer device provides telecommunications collection information, performance guarantee information and order information to the network service server
步驟802:網路服務伺服器提供電信代收資訊、履約保證資訊以及訂購資訊至數位軌跡存證平台 Step 802: The network service server provides telecommunications collection information, performance guarantee information and ordering information to the digital track certificate storage platform
步驟803:數位軌跡存證平台記錄電信代收資訊、履約保證資訊以及訂購資訊 Step 803: The digital track certificate storage platform records telecommunications collection information, performance guarantee information and ordering information
步驟804:數位軌跡存證平台提供履約保證資訊至履約保證伺服器 Step 804: The digital track certification platform provides performance guarantee information to the performance guarantee server
步驟805:當履約保證資訊通過履約保證伺服器審核時生成履約承保回應並反饋回數位軌跡存證平台 Step 805: When the performance guarantee information is reviewed by the performance guarantee server, a performance underwriting response is generated and fed back to the digital track certification platform
步驟806:數位軌跡存證平台記錄履約承保回應並提供電信代收資訊至電信伺服器 Step 806: The digital track certification platform records the performance underwriting response and provides the telecom collection information to the telecom server
步驟807:電信伺服器依據電信代收資訊進行電信代收設定以生成電信代收回應並反饋回數位軌跡存證平台 Step 807: The telecom server performs telecom collection settings based on the telecom collection information to generate a telecom collection response and feed it back to the digital track certification platform
步驟808:數位軌跡存證平台記錄電信代收回應 Step 808: The digital track certificate storage platform records the telecom collection response
步驟809:當電信代收回應為成功時,數位軌跡存證平台生成履約保證回應且反饋回網路服務伺服器 Step 809: When the telecom collection response is successful, the digital track certification platform generates a performance guarantee response and feeds it back to the network service server
步驟810:網路服務伺服器依據履約保證回應確認建立訂購資訊 Step 810: The network service server responds to confirm the creation of order information based on the performance guarantee.
第1圖繪示為本發明提供履約保證與電信代收設定的網路服務交易系統的系統方塊圖。 Figure 1 illustrates a system block diagram of an Internet service transaction system that provides performance guarantee and telecommunications collection settings according to the present invention.
第2圖繪示為本發明提供履約保證與電信代收設定的網路服務交易的系統架構圖。 Figure 2 illustrates a system architecture diagram of an Internet service transaction that provides performance guarantee and telecommunications collection settings for the present invention.
第3A圖以及第3B圖繪示為本發明提供履約保證與電信代收設定的網路服務交易方法的方法流程圖。 Figures 3A and 3B illustrate a method flow chart for an Internet service transaction method that provides performance guarantee and telecommunications collection settings according to the present invention.
以下將配合圖式及實施例來詳細說明本發明的實施方式,藉此對本發明如何應用技術手段來解決技術問題並達成技術功效的實現過程能充分理解並據以實施。 The embodiments of the present invention will be described in detail below with reference to the drawings and examples, so that the implementation process of how to apply technical means to solve technical problems and achieve technical effects of the present invention can be fully understood and implemented accordingly.
以下首先要說明本發明所揭露的提供履約保證與電信代收設定的網路服務交易系統,並請參考「第1圖」以及「第2圖」所示,「第1圖」繪示為本發明提供履約保證與電信代收設定的網路服務交易系統的系統方塊圖;「第2圖」繪示為本發明提供履約保證與電信代收設定的網路服務交易的系統架構圖。 The following will first describe the network service transaction system that provides performance guarantee and telecommunications collection settings disclosed in the present invention, and please refer to "Figure 1" and "Figure 2", "Figure 1" is the basis The invention provides a system block diagram of an Internet service transaction system that provides performance guarantees and telecommunications collection settings; "Figure 2" illustrates a system architecture diagram of an Internet service transaction system that provides performance guarantees and telecommunications collection settings.
本發明所揭露的提供履約保證與電信代收設定的網路服務交易系統,其包含:消費者裝置10、網路服務伺服器20、數位軌跡存證平台30、履約保證伺服器40以及電信伺服器50。
The online service transaction system disclosed by the present invention provides performance guarantee and telecommunications collection settings, which includes:
申請裝置10與網路服務伺服器20是透過有線傳輸方式或是無線傳輸方式建立連線,網路服務伺服器20與數位軌跡存證平台30是透過有線傳輸方式或是無線傳輸方式建立連線,數位軌跡存證平台30與履約保證伺服器40是透過有線傳輸方式或是無線傳輸方式建立連線,數位軌跡存證平台30與電信伺服器50是透過有線傳輸方式或是無線傳輸方式建立連線,前述的有線傳輸方式例如是:電纜網路、光纖網路…等,前述的無線傳輸方式例如是:Wi-Fi、行動通訊網路(例如是:4G、5G…等)…等,在此僅為舉例說明之,並不以此侷限本發明的應用範疇。
The
消費者透過網路服務伺服器20提供的使用者介面建立電信代收資訊61、履約保證資訊62以及訂購資訊63,消費者裝置10即可接收與提供電信代收資訊61、履約保證資訊62以及訂購資訊63至網路服務伺服器20,電信代收資訊61包含但不限於訂單編號、電話號碼、履約收付資訊以及代收金額…等,履約保證資訊62包含但不限於訂單編號、電信商資訊、商家收款資訊以及收款金額…等,訂購資訊63包含但不限於訂單編號以及商品或服務資訊以及提供商品或服務方式,在此僅為舉例說明之,並不以此侷限本發明的應用範疇。
The consumer creates
前述的履約收付資訊例如是:轉帳、匯款、***刷卡…等,前述的電信商資訊例如是:中華電信、台灣大哥大、遠傳…等,前述的商家收款資訊例如是:轉帳、匯款、***刷卡…等,前述的商品或服務資訊例如是:實體商品、虛擬商品(例如:點數卡、遊戲虛擬物品…等)、線上課程服務… 等,前述的提供商品或服務方式例如是:寄送、宅配、電子交付(例如:透過電子郵件交付、透過網路連線交付…等)…等,在此僅為舉例說明之,並不以此侷限本發明的應用範疇。 The aforementioned contract performance payment information is, for example: transfer, remittance, credit card swiping, etc. The aforementioned telecommunications provider information is, for example: Chunghwa Telecom, Taiwan Mobile, Far EasTone, etc., and the aforementioned merchant payment information is, for example: transfer, remittance. , credit card swiping... etc. The aforementioned product or service information is, for example: physical products, virtual products (such as point cards, game virtual items... etc.), online course services... etc. The aforementioned methods of providing goods or services are, for example: shipping, home delivery, electronic delivery (for example: delivery via email, delivery via Internet connection, etc.), etc. These are only examples and are not intended to be used as examples. This limits the scope of application of the present invention.
當網路服務伺服器20自消費者裝置10接收電信代收資訊61、履約保證資訊62以及訂購資訊63時,網路服務伺服器20即會將電信代收資訊61、履約保證資訊62以及訂購資訊63提供至數位軌跡存證平台30。
When the
數位軌跡存證平台30自網路服務伺服器20接收電信代收資訊61、履約保證資訊62以及訂購資訊63時即可進行記錄,數位軌跡存證平台30先將履約保證資訊62提供至履約保證伺服器40。
The digital
履約保證伺服器40自數位軌跡存證平台30接收履約保證資訊62時,履約保證伺服器40會對履約保證資訊62進行審核,當履約保證資訊62通過履約保證伺服器40的審核時,履約保證伺服器40即會生成履約承保回應64並且履約保證伺服器40會將履約承保回應64反饋回數位軌跡存證平台30。
When the
數位軌跡存證平台30在自履約保證伺服器40接收履約承保回應64時,數位軌跡存證平台30會記錄履約承保回應64,並且數位軌跡存證平台30會再將電信代收資訊61提供至電信伺服器50。
When the digital
電信伺服器50自數位軌跡存證平台30接收電信代收資訊61時,電信伺服器50依據電信代收資訊61進行電信代收設定以生成電信代收回應65,電信伺服器50再將電信代收回應65反饋回數位軌跡存證平台30。
When the
數位軌跡存證平台30在自電信伺服器50接收到電信代收回應65時,數位軌跡存證平台30會記錄電信代收回應65,並當電信代收回應65為成功
時,數位軌跡存證平台30會生成履約保證回應66,數位軌跡存證平台30再將履約保證回應66反饋回網路服務伺服器20。
When the digital
網路服務伺服器20在自數位軌跡存證平台30接收履約保證回應66時,網路服務伺服器20即可確認建立訂購資訊,藉此以提供消費者可透過電信代收服務的後支付且提供商家與消費者皆能獲得履約保證的技術功效。
When the
當網路服務伺服器20建立訂購資訊時,網路服務伺服器20即可提供訂購資訊63至商家裝置70,商家裝置70在接收到訂購資訊63時,即可依據提供商品或服務方式提供對應的商品或服務資訊至消費者裝置10,消費者裝置10在獲得對應的商品或服務資訊後,消費者裝置10即需要反饋商品或服務確收回應67回網路服務伺服器20。
When the
網路服務伺服器20在自消費者裝置10接收商品或服務確收回應67時,網路服務伺服器20提供商品或服務確收回應67至數位軌跡存證平台30以及商家裝置70,數位軌跡存證平台30即會記錄商品或服務確收回應67,商家裝置70會反饋請款請求68至網路服務伺服器20,網路服務伺服器20再提供請款請求68至數位軌跡存證平台30並加以記錄。
When the
數位軌跡存證平台30再將請款請求68提供至履約保證伺服器40以依據對應的履約保證資訊62依商家收款資訊的金融交易方式提供收款金額給商家。
The digital
電信伺服器50接收到與電話號碼對應的代收金額時,電信伺服器50即會生成代收確收回應69,電信伺服器50即可提供代收確收回應69至數位軌跡存證平台30,數位軌跡存證平台30即可記錄代收確收回應69,數位軌跡存證平台30再提供代收確收回應69至履約保證伺服器40,電信伺服器50再依據對應
的電信代收資訊61依履約收付資訊的金融交易方式提供代收金額給履約保證伺服器40,履約保證伺服器40即可依據履約收付資訊以及代收金額進行後續的對帳作業。
When the
接著,以下將說明本發明的運作方法,並請同時參考「第3A圖」以及「第3B圖」所示,「第3A圖」以及「第3B圖」繪示為本發明提供履約保證與電信代收設定的網路服務交易方法的方法流程圖。 Next, the operation method of the present invention will be described below, and please refer to "Figure 3A" and "Figure 3B" at the same time. "Figure 3A" and "Figure 3B" illustrate the performance guarantee and telecommunications provided for the present invention. Method flow chart of the network service transaction method for collection settings.
本發明所揭露的提供履約保證與電信代收設定的網路服務交易方法,其包含下列步驟:首先,消費者裝置提供電信代收資訊、履約保證資訊以及訂購資訊至網路服務伺服器(步驟801);接著,網路服務伺服器提供電信代收資訊、履約保證資訊以及訂購資訊至數位軌跡存證平台(步驟802);接著,數位軌跡存證平台記錄電信代收資訊、履約保證資訊以及訂購資訊(步驟803);接著,數位軌跡存證平台提供履約保證資訊至履約保證伺服器(步驟804);接著,當履約保證資訊通過履約保證伺服器審核時生成履約承保回應並反饋回數位軌跡存證平台(步驟805);接著,數位軌跡存證平台記錄履約承保回應並提供電信代收資訊至電信伺服器(步驟806);接著,電信伺服器依據電信代收資訊進行電信代收設定以生成電信代收回應並反饋回數位軌跡存證平台(步驟807);接著,數位軌跡存證平台記錄電信代收回應(步驟808);接著,當電信代收回應為成功時,數位軌跡存證平台生成履約保證回應且反饋回網路服務伺服器(步驟809);最後,網路服務伺服器依據履約保證回應確認建立訂購資訊(步驟810)。 The online service transaction method for providing performance guarantee and telecommunications collection settings disclosed by the present invention includes the following steps: first, the consumer device provides telecommunications collection information, performance guarantee information and ordering information to the network service server (step 801); Then, the network service server provides the telecommunications collection information, performance guarantee information and ordering information to the digital track certification platform (step 802); then, the digital track certification platform records the telecommunications collection information, performance guarantee information and Order information (step 803); then, the digital track certification platform provides the performance guarantee information to the performance guarantee server (step 804); then, when the performance guarantee information is reviewed by the performance guarantee server, a performance underwriting response is generated and fed back to the digital track Certificate deposit platform (step 805); then, the digital track certificate deposit platform records the performance underwriting response and provides the telecom collection information to the telecom server (step 806); then, the telecom server performs telecom collection settings based on the telecom collection information. Generate a telecom collection response and feed it back to the digital track certification platform (step 807); then, the digital track certification platform records the telecom collection response (step 808); then, when the telecom collection response is successful, the digital track certification platform The platform generates a performance guarantee response and feeds it back to the network service server (step 809); finally, the network service server confirms and creates order information based on the performance guarantee response (step 810).
綜上所述,可知本發明與先前技術之間的差異在於網路服務伺服器自消費者裝置接收電信代收資訊、履約保證資訊以及訂購資訊,數位軌跡存證平台自網路服務伺服器接收電信代收資訊、履約保證資訊以及訂購資訊並加以記錄,履約保證伺服器自數位軌跡存證平台接收履約保證資訊且履約保證資訊被審核通過時反饋履約保證回應回數位軌跡存證平台,數位軌跡存證平台再提供電信代收資訊至電信伺服器以進行電信代收設定並反饋電信代收回應回數位軌跡存證平台,數位軌跡存證平台當電信代收回應為成功反饋履約保證回應回網路服務伺服器以確認建立訂購資訊。 In summary, it can be seen that the difference between the present invention and the prior art is that the network service server receives telecommunications collection information, performance guarantee information and ordering information from the consumer device, and the digital track certificate storage platform receives from the network service server Telecom collects information, performance guarantee information and ordering information and records them. The performance guarantee server receives the performance guarantee information from the digital track certificate storage platform and when the performance guarantee information is reviewed and passed, it returns the performance guarantee response back to the digital track certificate storage platform. Digital Track The certificate deposit platform then provides the telecom collection information to the telecom server to set up the telecom collection and feedback the telecom collection response to the digital track certificate deposit platform. When the telecom collection is successful, the digital track certificate platform will feedback the performance guarantee response back to the network. Contact the service server to confirm the creation of order information.
藉由此一技術手段可以來解決先前技術所存在現有網路服務交易平台缺乏履約保證的問題,進而達成網路服務交易提供履約保證設定與電信後支付的技術功效。 This technical means can solve the problem of lack of performance guarantee in the existing network service trading platform in the previous technology, and then achieve the technical effect of providing performance guarantee setting and telecommunications post-payment for network service transactions.
雖然本發明所揭露的實施方式如上,惟所述的內容並非用以直接限定本發明的專利保護範圍。任何本發明所屬技術領域中具有通常知識者,在不脫離本發明所揭露的精神和範圍的前提下,可以在實施的形式上及細節上作些許的更動。本發明的專利保護範圍,仍須以所附的申請專利範圍所界定者為準。 Although the embodiments disclosed in the present invention are as above, the described contents are not used to directly limit the patent protection scope of the present invention. Anyone with ordinary knowledge in the technical field to which the present invention belongs may make slight changes in the form and details of the implementation without departing from the spirit and scope of the disclosure of the present invention. The patent protection scope of the present invention must still be defined by the attached patent application scope.
10:消費者裝置 10: Consumer device
20:網路服務伺服器 20:Network service server
30:數位軌跡存證平台 30:Digital track evidence storage platform
40:履約保證伺服器 40:Performance guarantee server
50:電信伺服器 50:Telecom server
70:商家裝置 70: Merchant device
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