TWI779276B - Method for initiating instant voice communication by messaging service - Google Patents

Method for initiating instant voice communication by messaging service Download PDF

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TWI779276B
TWI779276B TW109112125A TW109112125A TWI779276B TW I779276 B TWI779276 B TW I779276B TW 109112125 A TW109112125 A TW 109112125A TW 109112125 A TW109112125 A TW 109112125A TW I779276 B TWI779276 B TW I779276B
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receiving end
link information
message
short message
voice communication
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TW202139676A (en
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郭承翔
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互動資通股份有限公司
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Abstract

A method for initiating instant voice communication by messaging service is applied to a communication server. The method comprises: a transmitting end providing a sending information and a first number of a first receiving end to the communication server, wherein the sending information includes a serving party name and a text message; the communication server generating a first link information and a first instant messaging page corresponding to the first link information, and transmitting a first message which includes the first link information and the text message to the first receiving end by the MMS specification or the SMS specification according to a message length of the first link information and the text message; the first receiving end connecting to the first instant messaging page via the first link information. The first instant messaging page displays the serving party name and provides instant messaging service between the transmitting end and the first receiving end to provide a more convenient communication to consumers.

Description

簡訊啟動即時語音通訊的方法How to Activate Instant Voice Communication by Text Message

本發明是有關於一種即時通訊服務，特別是指一種簡訊啟動即時語音通訊的方法。The invention relates to an instant messaging service, in particular to a method for starting an instant voice communication by a short message.

隨著通訊技術發展，簡訊行銷成為目前服務方行銷產品的一種熱門方案。服務方可以藉由使用簡訊廣播平台而大量快速地發送行銷簡訊，以宣傳自身的產品及服務，然而，由於簡訊通訊是以訊息封數計費，且每封簡訊有訊息長度限制，當訊息長度較大時，需要支付多筆簡訊費用，再者，簡訊並非實時通訊，當訊息反覆往來時，需要花費較多時間，因此，當消費者接到簡訊後，若對產品或服務有問題需要詢問時，會因回覆簡訊的時間及金錢成本較高而降低詢問及購買意願，導致隱藏消費者流失。With the development of communication technology, SMS marketing has become a popular solution for service providers to market products. The service provider can send a large number of marketing short messages quickly by using the short message broadcasting platform to promote their own products and services. If it is relatively large, you need to pay multiple SMS fees. Moreover, SMS is not real-time communication. When messages are exchanged repeatedly, it will take a lot of time. Therefore, when consumers receive SMS, if they have questions about products or services, they need to ask When responding to text messages, the time and money cost of replying to text messages will be high, which will reduce inquiries and purchase intentions, resulting in the loss of hidden consumers.

因此，本發明的目的，即在提供一種簡訊啟動即時語音通訊的方法，可以藉由簡訊啟動即時語音通訊而提供消費者更方便的通訊方式。Therefore, the object of the present invention is to provide a method for activating instant voice communication via text message, which can provide consumers with a more convenient communication method by activating instant voice communication via text message.

本發明簡訊啟動即時語音通訊的方法應用於一通訊伺服器，該方法包含：一發送端提供一發送資訊及一第一接收端之一第一門號至該通訊伺服器，該發送資訊至少包含一服務方名稱及一簡訊本文；該通訊伺服器產生一對應該第一接收端的第一連結資訊及一對應該第一連結資訊的第一即時通訊頁面，並判斷該第一連結資訊與該簡訊本文的訊息長度是否大於一預定長度，若是，根據該第一門號以MMS規格傳送一包含該第一連結資訊與該簡訊本文的第一簡訊至該第一接收端，若否，根據該第一門號以SMS規格傳送該第一簡訊至該第一接收端；該第一接收端經由該第一連結資訊連結至該第一即時通訊頁面，該第一即時通訊頁面顯示該服務方名稱並供該發送端與該第一接收端進行即時語音通訊。The method for activating instant voice communication by short message of the present invention is applied to a communication server, and the method includes: a sending end provides a sending information and a first door number of a first receiving end to the communication server, and the sending information includes at least A server name and a short message text; the communication server generates a pair of first link information corresponding to the first receiving end and a first instant messaging page corresponding to the first link information, and judges the first link information and the short message Whether the length of the message in this text is greater than a predetermined length, if so, send a first short message including the first connection information and the text of the short message to the first receiving end according to the first door number in MMS standard, if not, according to the first door number A door number sends the first text message to the first receiving end in SMS format; the first receiving end links to the first instant messaging page through the first link information, and the first instant messaging page displays the name of the service party and For the sending end and the first receiving end to conduct instant voice communication.

在本發明簡訊啟動即時語音通訊的方法的一些實施態樣中，該第一連結資訊與該簡訊本文的訊息長度為該第一連結資訊與該簡訊本文的總字元數。In some implementation aspects of the method for activating instant voice communication via SMS of the present invention, the message length of the first link information and the text of the SMS is the total number of characters of the first link information and the text of the SMS.

在本發明簡訊啟動即時語音通訊的方法的一些實施態樣中，該第一連結資訊包含一網頁資訊及一第一編碼資訊，且該通訊伺服器還記錄該第一編碼資訊與對應的該第一門號。In some implementation aspects of the method for activating instant voice communication by text message of the present invention, the first link information includes a webpage information and a first encoding information, and the communication server also records the first encoding information and the corresponding first a number.

在本發明簡訊啟動即時語音通訊的方法的一些實施態樣中，該第一編碼資訊為隨機產生。In some implementation aspects of the method for activating instant voice communication by text message of the present invention, the first coded information is randomly generated.

在本發明簡訊啟動即時語音通訊的方法的一些實施態樣中，該通訊伺服器於傳送該第一簡訊後，記錄該第一編碼資訊、對應的該第一門號與一簡訊發送序號，該簡訊發送序號為具有唯一性的序號。In some implementation aspects of the method for activating instant voice communication by text message of the present invention, after sending the first text message, the communication server records the first encoded information, the corresponding first door number and a text message sending sequence number, the The SMS sending serial number is a unique serial number.

在本發明簡訊啟動即時語音通訊的方法的一些實施態樣中，該第一連結資訊為URL位址。In some implementation aspects of the method for activating instant voice communication via text message of the present invention, the first link information is a URL address.

在本發明簡訊啟動即時語音通訊的方法的一些實施態樣中，該第一接收端是透過一網頁瀏覽器經由該第一連結資訊連結至該第一即時通訊頁面。In some implementation aspects of the method for activating instant voice communication via text message of the present invention, the first receiving end links to the first instant messaging page through a web browser through the first link information.

在本發明簡訊啟動即時語音通訊的方法的一些實施態樣中，該第一連結資訊於一預定期限到達時即失效。In some implementation aspects of the method for activating instant voice communication via text message of the present invention, the first link information becomes invalid when a predetermined time limit is reached.

在本發明簡訊啟動即時語音通訊的方法的一些實施態樣中，當該第一接收端經由該第一連結資訊連結至該第一即時通訊頁面時，該第一即時通訊頁面即時地自動建立該發送端與該第一接收端之間的即時語音通訊。In some implementation aspects of the method for activating instant voice communication by text message of the present invention, when the first receiving end links to the first instant messaging page through the first link information, the first instant messaging page automatically creates the instant messaging page immediately. Instant voice communication between the sending end and the first receiving end.

在本發明簡訊啟動即時語音通訊的方法的一些實施態樣中，該發送端還提供一第二接收端之一第二門號至該通訊伺服器；該通訊伺服器產生一對應該第二接收端的第二連結資訊及一對應該第二連結資訊的第二即時通訊頁面，並判斷該第二連結資訊與該簡訊本文的訊息長度是否大於該預定長度，若是，根據該第二門號以MMS規格傳送一包含該第二連結資訊與該簡訊本文的第二簡訊至該第二接收端，若否，根據該第二門號以SMS規格傳送該第二簡訊至該第二接收端；該第二接收端經由該第二連結資訊連結至該第二即時通訊頁面，該第二即時通訊頁面顯示該服務方名稱並供該發送端與該第二接收端進行基於WebRTC標準而被建立的即時語音通訊。In some implementation aspects of the method for activating instant voice communication by text message of the present invention, the sending end also provides a second door number of a second receiving end to the communication server; the communication server generates a corresponding second receiving end The second link information on the terminal and the second instant messaging page corresponding to the second link information, and determine whether the message length of the second link information and the text of the short message is greater than the predetermined length, and if so, use MMS according to the second door number Sending a second short message including the second link information and the text of the short message to the second receiving end, if not, sending the second short message to the second receiving end in SMS format according to the second door number; The two receiving ends link to the second instant messaging page through the second link information, and the second instant messaging page displays the name of the server and allows the sending end and the second receiving end to perform real-time voice based on the WebRTC standard. communication.

本發明之功效在於：藉由上述方法，商家在經由該發送端傳送該發送資訊與消費者的門號至該通訊伺服器後，可藉由該通訊伺服器所產生的連結資訊及對應連結資訊的該即時通訊頁面，而於消費者點選簡訊中的連結資訊後，與消費者進行即時語音通訊，如此，可以藉由消費者普遍會閱讀簡訊的習慣，而達到行銷廣告的高可見度，又能經由提供即時通訊的方式，而能提供消費者更方便快速的溝通方式。The effect of the present invention is that: with the above method, after the merchant transmits the sending information and the customer's phone number to the communication server through the sending terminal, the link information and corresponding link information generated by the communication server can be used The instant messaging page, and after the consumer clicks the link information in the text message, the instant voice communication with the consumer can be carried out. In this way, the high visibility of marketing advertisements can be achieved through the habit of consumers generally reading text messages. By providing instant messaging, consumers can be provided with a more convenient and rapid communication method.

在本發明被詳細描述前，應當注意在以下的說明內容中，類似的元件是以相同的編號來表示。Before the present invention is described in detail, it should be noted that in the following description, similar elements are denoted by the same numerals.

參閱圖1，是本發明簡訊啟動即時語音通訊的方法之一實施例的主要流程圖，該方法應用於如圖2所示的一通訊伺服器1、一發送端2及一第一接收端3，並且，該方法主要係藉由該發送端2經該通訊伺服器1傳送至該第一接收端3的簡訊而啟動該發送端2與該第一接收端3間的即時語音通訊。Referring to Fig. 1, it is the main flow chart of one embodiment of the method for instant voice communication activated by short message of the present invention, and the method is applied to a communication server 1, a sending end 2 and a first receiving end 3 as shown in Fig. 2 , and the method mainly starts the instant voice communication between the sending end 2 and the first receiving end 3 through the short message sent by the sending end 2 to the first receiving end 3 via the communication server 1 .

其中，該發送端2可以是例如桌上型個人電腦、筆記型電腦、平板電腦、或智慧型手機等可以透過網路與該通訊伺服器1連線的電子裝置，但並不以此為限。該第一接收端3可為平板或智慧型手機等可以接收簡訊並具有上網功能的電子裝置，但並不以此為限。Wherein, the sending end 2 can be an electronic device such as a desktop personal computer, a notebook computer, a tablet computer, or a smart phone that can be connected to the communication server 1 through the network, but it is not limited thereto. . The first receiving end 3 can be an electronic device such as a tablet or a smart phone that can receive short messages and has an Internet access function, but it is not limited thereto.

為達到本發明簡訊啟動即時語音通訊的方法之目的，首先，如圖1的步驟S1及圖3所示，一服務方（可例如為銀行、商家或其他服務單位，但不以此為限）經由該發送端2提供一發送資訊與該第一接收端3之一第一門號至該通訊伺服器1。在本實施例中，該發送資訊例如包含一服務方名稱、一發送主旨及一簡訊本文。該服務方名稱例如指示出該服務方的名稱（例如「ABC銀行」，但不以此為限），該發送主旨可例如指示出該服務方的名稱、該服務方所提供的產品、優惠或服務名稱等其中至少一者，而該簡訊本文則可例如指示出與該發送主旨相關的行銷訊息，例如歡迎用詞、產品、優惠或服務的簡介，或者是其他關於行銷訊息的說明等，應當理解的是，該簡訊本文可依該服務方所欲透過該發送端2提供至該第一接收端3的訊息而決定，而並不以本實施例為限。In order to achieve the purpose of the method for instant voice communication activated by text message of the present invention, at first, as shown in step S1 of Figure 1 and Figure 3, a service party (for example, a bank, a merchant or other service units, but not limited thereto) The sending information and the first door number of the first receiving end 3 are provided to the communication server 1 via the sending end 2 . In this embodiment, the sending information includes, for example, a server name, a sending subject and a text message. The name of the service provider, for example, indicates the name of the service provider (such as "ABC Bank", but not limited to this), and the subject of the message may, for example, indicate the name of the service provider, the products, discounts or offers provided by the service provider. At least one of the service name, etc., and the text of the newsletter may, for example, indicate marketing information related to the subject of the sending, such as welcome words, introduction to products, offers or services, or other descriptions about marketing information, etc., should It should be understood that the content of the short message can be determined according to the message that the service party intends to provide to the first receiving end 3 through the sending end 2, and is not limited to this embodiment.

接著，如圖1的步驟S2、S3、圖2及圖3所示，該通訊伺服器1產生一對應該第一接收端3的第一連結資訊及一對應該第一連結資訊的第一即時通訊頁面11（示於圖2），並判斷該第一連結資訊與該簡訊本文的訊息長度是否大於一預定長度，若是，根據該第一門號以MMS(Multimedia Messaging Service，多媒體簡訊)規格傳送一包含該第一連結資訊與該簡訊本文的第一簡訊至該第一接收端3，若否，則根據該第一門號以SMS(Short Message Service，簡訊服務)規格傳送該第一簡訊至該第一接收端3。如圖4所示，為該第一簡訊的一簡訊畫面4的示意圖，該簡訊畫面4上方之欄位41即用以顯示該簡訊本文，下方之欄位42即用以顯示該第一連結資訊。Next, as shown in steps S2 and S3 of FIG. 1, as shown in FIG. 2 and FIG. Communication page 11 (shown in FIG. 2 ), and judge whether the message length of the first link information and the message text is greater than a predetermined length, if so, send according to the first door number with MMS (Multimedia Messaging Service, multimedia message) standard A first short message including the first link information and the text of the short message is sent to the first receiving end 3, if not, the first short message is sent to The first receiving end 3 . As shown in Figure 4, it is a schematic diagram of a text message screen 4 of the first text message, the column 41 at the top of the text message screen 4 is used to display the text of the text message, and the column 42 at the bottom is used to display the first link information .

在本實施例中，該第一連結資訊與該簡訊本文的訊息長度為該第一連結資訊與該簡訊本文的總字元數，且該預定長度例如為70個字元，但並不以此為限。更明確地說，該通訊伺服器1於判斷該第一連結資訊與該簡訊本文的總字元數大於70個字元時，根據該第一門號以MMS規格傳送該第一簡訊至該第一接收端3，另一方面，於判斷該第一連結資訊與該簡訊本文的總字元數小於或等於70個字元時，根據該第一門號以SMS規格傳送該第一簡訊至該第一接收端3。In this embodiment, the message length of the first link information and the text of the SMS is the total number of characters of the first link information and the text of the SMS, and the predetermined length is, for example, 70 characters, but it does not limit. More specifically, when the communication server 1 judges that the total number of characters of the first link information and the text of the text message is greater than 70 characters, it sends the first text message to the No. A receiving end 3, on the other hand, when judging that the total number of characters of the first link information and the text of the text message is less than or equal to 70 characters, send the first text message to the The first receiving end 3.

其中，該第一連結資訊為一URL位址(Uniform Resource Locator，統一資源定位符)，或是使用R-Link形式，並包含一網頁資訊及一第一編碼資訊。該網頁資訊例如是對應於該服務方所提供之商品、優惠或服務，而該第一編碼資訊則例如是該通訊伺服器1所隨機產生的，藉此，能夠使該第一連結資訊為對應該第一接收端3且獨特(unique)的資訊（亦即使該第一連結資訊為具有唯一性的資訊）。該第一編碼資訊可例如是採用36進位且長度為5~7位數的編碼，如此，該第一編碼資訊可具有多達(365 +366 +367 )種組合，而足以應付大量行銷之應用。進一步地，該第一連結資訊還可被該通訊伺服器1設定為在一預定期限到達時即失效，以方便該通訊伺服器1或該服務方進行管理。Wherein, the first link information is a URL address (Uniform Resource Locator, Uniform Resource Locator), or uses the R-Link form, and includes a web page information and a first encoding information. The web page information is, for example, corresponding to the commodities, discounts or services provided by the service provider, and the first coded information is, for example, randomly generated by the communication server 1, thereby enabling the first link information to be It should be the first receiving end 3 and unique (unique) information (that is, the first link information is unique information). The first coded information can be, for example, a 36-bit code with a length of 5 to 7 digits. In this way, the first coded information can have as many as (36 5 +36 6 +36 7 ) combinations, which is enough to deal with a large number of Marketing application. Further, the first link information can also be set by the communication server 1 to be invalid when a predetermined time limit is reached, so as to facilitate the management of the communication server 1 or the server.

該通訊伺服器1於傳送該第一簡訊時，記錄該第一編碼資訊與對應的該第一門號，並且，較佳地，是還進一步記錄對應的該第一連結資訊、該簡訊本文及一簡訊發送序號，該簡訊發送序號為具有唯一性的序號，而不會與其他的簡訊發送序號重複，更具體地說，該簡訊發送序號可例如被實施為GUID(Globally Unique Identifier，全域唯一識別元)，如此，可更完善地供該服務方後續追蹤(trace)使用。When the communication server 1 sends the first short message, it records the first encoded information and the corresponding first door number, and, preferably, further records the corresponding first link information, the text of the short message and A short message sending serial number, which is a unique serial number and will not be repeated with other short message sending serial numbers. More specifically, the short message sending serial number can be implemented as a GUID (Globally Unique Identifier, Globally Unique Identifier, for example) In this way, it can be more perfectly used by the service party for follow-up tracking (trace).

接著，如圖1的步驟S4、圖2及圖3所示，一持有該第一接收端3的第一消費者點選該第一簡訊中的該第一連結資訊(亦即點選圖4中該簡訊畫面4的欄位42)，以使該第一接收端3透過一網頁瀏覽器(Web Browser)經由該第一連結資訊連結至該第一即時通訊頁面11（示於圖2）。Then, as shown in step S4 of Fig. 1, Fig. 2 and Fig. 3, a first consumer holding the first receiving terminal 3 clicks on the first link information in the first text message (that is, clicks on the picture 4), so that the first receiving end 3 can link to the first instant messaging page 11 (shown in FIG. 2 ) through the first link information through a web browser (Web Browser) .

配合參閱圖5，該第一即時通訊頁面11於該接收端3上可例如被呈現為如圖5所示的一通訊畫面5，並且，該通訊畫面5例如具有一用於顯示該服務方名稱（例如「ABC銀行」）的通話對象欄位51，以及一位於該通話對象欄位51上方的服務方圖像52，如此，該第一消費者在進入該第一即時通訊頁面11後，可以藉由該通訊畫面5的該通話對象欄位51中的服務方名稱確認該第一即時通訊頁面11是否確實為該服務方所提供，而該服務方圖像52則能供該第一消費者快速進行圖像辨識。With reference to FIG. 5, the first instant messaging page 11 can be presented as a communication screen 5 as shown in FIG. (such as "ABC Bank")'s call partner column 51, and a service party image 52 above the call partner column 51, so that after entering the first instant messaging page 11, the first consumer can Confirm whether the first instant messaging page 11 is indeed provided by the service party by the service party name in the call partner column 51 of the communication screen 5, and the service party image 52 can be used for the first consumer Fast image recognition.

值得注意的是，在本實施例中，當該第一接收端3經由該第一連結資訊連結至該第一即時通訊頁面11時，該第一即時通訊頁面11便會即時地自動建立該發送端2與該第一接收端3之間的即時語音通訊，藉此，該發送端2與該第一接收端3便能於該第一即時通訊頁面11進行即時語音通訊。並且，在本實施例中，該發送端2與該第一接收端3之間的即時語音通訊例如是由該通訊伺服器1基於WebRTC（Web Real-Time Communication，網頁即時通訊）標準所建立的，但並不以此為限。It is worth noting that, in this embodiment, when the first receiving end 3 links to the first instant messaging page 11 through the first link information, the first instant messaging page 11 will immediately and automatically establish the sending Instant voice communication between the end 2 and the first receiving end 3 , whereby the sending end 2 and the first receiving end 3 can conduct instant voice communication on the first instant messaging page 11 . Moreover, in this embodiment, the real-time voice communication between the sending end 2 and the first receiving end 3 is established by the communication server 1 based on the WebRTC (Web Real-Time Communication) standard, for example. , but not limited to this.

更詳細地說，當該第一接收端3經由該第一連結資訊連結至該第一即時通訊頁面11時，該第一即時通訊頁面11會使該第一接收端3自動地發出一指示出該發送端2的語音通訊請求至該通訊伺服器1，而該通訊伺服器1在接收到該語音通訊請求時，會將該語音通訊請求傳送至該發送端2，藉此建立該發送端2與該第一接收端3之間的即時語音通訊。換句話說，當該第一接收端3經由該第一連結資訊連結至該第一即時通訊頁面11時，便會自動撥出一通網路電話至該發送端2，而不需由該第一消費者自行手動撥出。並且，在該發送端2根據服務方人員的操作而接受該語音通訊請求時，該第一消費者與服務方人員便能分別透過該第一接收端3及該發送端2彼此進行語音對話，而能達到即時語音通訊之目的。另外，在進一步的實施態樣中，當該發送端2接收到該語音通訊請求時亦可是自動地接受該語音通訊請求，而不需由服務方人員手動接聽，並且，當該發送端2接收到該語音通訊請求時例如會顯示該第一接收端3的該第一門號以及該第一消費者的名稱，以利服務方人員快速地識別來電者的身分，但並不以此為限。In more detail, when the first receiving end 3 links to the first instant messaging page 11 through the first link information, the first instant messaging page 11 will automatically send an indication to the first receiving end 3 The voice communication request of the sending end 2 is sent to the communication server 1, and when the communication server 1 receives the voice communication request, it will send the voice communication request to the sending end 2, thereby establishing the sending end 2 Instant voice communication with the first receiving terminal 3 . In other words, when the first receiving end 3 links to the first instant messaging page 11 through the first link information, it will automatically dial out an Internet call to the sending end 2 without the first Consumers dial out manually by themselves. And, when the sending terminal 2 accepts the voice communication request according to the operation of the service personnel, the first consumer and the service personnel can conduct voice conversations with each other through the first receiving terminal 3 and the transmitting terminal 2 respectively, And can achieve the purpose of instant voice communication. In addition, in a further embodiment, when the sending end 2 receives the voice communication request, it may also automatically accept the voice communication request, without the need for the service personnel to answer it manually, and, when the sending end 2 receives the voice communication request When the voice communication request is received, for example, the first door number of the first receiving terminal 3 and the name of the first consumer will be displayed, so that the service personnel can quickly identify the identity of the caller, but it is not limited to this .

同理，如圖6所示，該服務方可以透過該發送端2傳送多個行銷簡訊至不同的消費者並個別進行即時通訊。以由一第二消費者所持有的一第二接收端6為例，類似於圖1及圖3所示之步驟及流程，該服務方還透過該發送端2提供該第二接收端6之一第二門號至該通訊伺服器1，接著，該通訊伺服器1產生一對應該第二接收端6的第二連結資訊及一對應該第二連結資訊的第二即時通訊頁面12，並判斷該第二連結資訊與該簡訊本文的訊息長度是否大於該預定長度，若是，根據該第二門號以MMS規格傳送一包含該第二連結資訊與該簡訊本文的第二簡訊至該第二接收端6，若否，則根據該第二門號以SMS規格傳送該第二簡訊至該第二接收端6。該第二接收端6經由該第二連結資訊連結至該第二即時通訊頁面12，該第二即時通訊頁面12顯示該服務方名稱並供該發送端2與該第二接收端6進行即時語音通訊。Similarly, as shown in FIG. 6 , the service party can send a plurality of marketing short messages to different consumers through the sending terminal 2 and conduct instant messaging individually. Taking a second receiving terminal 6 held by a second consumer as an example, similar to the steps and processes shown in Figure 1 and Figure 3, the service party also provides the second receiving terminal 6 through the transmitting terminal 2 A second door number to the communication server 1, then, the communication server 1 generates a second link information corresponding to the second receiving end 6 and a second instant messaging page 12 corresponding to the second link information, And determine whether the message length of the second link information and the text of the text message is greater than the predetermined length, if so, send a second message containing the second link information and the text of the text message to the second phone number in the MMS standard according to the second door number The second receiving end 6, if not, send the second short message to the second receiving end 6 in SMS format according to the second door number. The second receiving end 6 is linked to the second instant messaging page 12 via the second link information, and the second instant messaging page 12 displays the name of the service party and is used for the sending end 2 and the second receiving end 6 to conduct real-time voice communication.

其中，該第二連結資訊包含另一網頁資訊及一第二編碼資訊，且藉由該第二編碼資訊相異於該第一編碼資訊，使該第二連結資訊相異於該第一連結資訊且為獨特（亦即具有唯一性）的資訊，並且，該通訊伺服器1於傳送該第二簡訊時，例如是對應地記錄該第二編碼資訊、對應的該第二門號、對應的該第二連結資訊、該簡訊本文及另一簡訊發送序號，如此，可更完善地供該服務方後續追蹤使用。Wherein, the second link information includes another webpage information and a second encoding information, and the second link information is different from the first link information by virtue of the second encoding information being different from the first encoding information And it is unique (that is, unique) information, and when the communication server 1 sends the second short message, for example, it correspondingly records the second encoded information, the corresponding second door number, and the corresponding The second link information, the text of the short message and the sending number of another short message can be more perfectly used by the service provider for follow-up tracking.

藉此，該服務方可以透過該發送端2經該通訊伺服器1傳送該第一簡訊、該第二簡訊至該第一接收端3、第二接收端6，而達到行銷之目的，並於該第一消費者點選該第一簡訊中的該第一連結資訊、該第二消費者點選該第二簡訊中的該第二連結資訊時，與該第一消費者、該第二消費者個別進行即時語音通訊，而能進一步提供資訊或回覆問題。In this way, the service party can transmit the first short message and the second short message to the first receiving end 3 and the second receiving end 6 through the sending end 2 through the communication server 1, so as to achieve the purpose of marketing, and When the first consumer clicks the first link information in the first SMS and the second consumer clicks the second link information in the second SMS, the first consumer and the second consumer Or individual instant voice communication, and can provide further information or answer questions.

綜上所述，本實施例藉由上述方法，該服務方在經由該發送端2傳送該發送資訊與消費者的門號至該通訊伺服器1後，可藉由該通訊伺服器1所產生的連結資訊及對應該連結資訊的該即時通訊頁面，而於消費者點選該簡訊中的該連結資訊後，與該消費者進行即時語音通訊，如此，可以藉由消費者普遍會閱讀簡訊的習慣，而達到行銷廣告的高可見度，又能經由提供即時語音通訊的高效率溝通模式，而提供消費者更方便快速的服務，故確實能達成本案發明的功效與目的。To sum up, in this embodiment, by using the above method, the service party can generate the information through the communication server 1 after sending the sending information and the customer’s door number to the communication server 1 through the sending terminal 2. The link information and the instant messaging page corresponding to the link information, and after the consumer clicks the link information in the text message, instant voice communication with the consumer, so that consumers can generally read the text message To achieve the high visibility of marketing advertisements, and to provide consumers with more convenient and fast services through the efficient communication mode of instant voice communication, so the effect and purpose of the invention can indeed be achieved.

惟以上所述者，僅為本發明的實施例而已，當不能以此限定本發明實施的範圍，凡是依本發明申請專利範圍及專利說明書內容所作的簡單的等效變化與修飾，皆仍屬本發明專利涵蓋的範圍內。But the above-mentioned ones are only embodiments of the present invention, and should not limit the scope of the present invention. All simple equivalent changes and modifications made according to the patent scope of the present invention and the content of the patent specification are still within the scope of the present invention. Within the scope covered by the patent of the present invention.

1:通訊伺服器 11:第一即時通訊頁面 12:第二即時通訊頁面 2:發送端 3:第一接收端 4:簡訊畫面 41:欄位 42:欄位 5:通訊畫面 51:通話對象欄位 52:服務方圖像 6:第二接收端 S1~S4:步驟1: Communication server 11: The first instant messaging page 12: The second instant messaging page 2: sender 3: The first receiver 4: SMS screen 41: field 42: field 5: Communication screen 51: Call object field 52: server image 6: The second receiving end S1~S4: steps

本發明之其他的特徵及功效，將於參照圖式的實施方式中清楚地呈現，其中： 圖1是本發明簡訊啟動即時語音通訊的方法的一實施例的一流程圖； 圖2是該實施例應用於一通訊伺服器、一發送端及一第一接收端的一示意圖，用以說明該通訊伺服器、該發送端與該第一接收端間的通訊關係； 圖3是一示意圖，用以說明該實施例中，該通訊伺服器、該發送端與該第一接收端之間的通訊內容及流程； 圖4是該實施例的一第一簡訊的一簡訊畫面的示意圖； 圖5是該實施例的一第一即時通訊頁面的一通訊畫面的示意圖；及 圖6是該實施例應用於該通訊伺服器、該發送端、該第一接收端及一第二接收端的另一示意圖，用以說明該通訊伺服器、該發送端、該第一接收端與該第二接收端之間的通訊關係。Other features and effects of the present invention will be clearly presented in the implementation manner with reference to the drawings, wherein: Fig. 1 is a flow chart of an embodiment of the method for instant voice communication activated by text message of the present invention; FIG. 2 is a schematic diagram of the embodiment applied to a communication server, a sending end, and a first receiving end, to illustrate the communication relationship between the communication server, the sending end, and the first receiving end; FIG. 3 is a schematic diagram for illustrating the communication content and flow among the communication server, the sending end and the first receiving end in this embodiment; Fig. 4 is a schematic diagram of a text message screen of a first text message of this embodiment; Fig. 5 is a schematic diagram of a communication screen of a first instant messaging page of the embodiment; and Fig. 6 is another schematic diagram of this embodiment applied to the communication server, the sending end, the first receiving end and a second receiving end, for illustrating the communication server, the sending end, the first receiving end and the second receiving end The communication relationship between the second receiving end.

S1~S4:步驟S1~S4: steps

Claims (9)

一種簡訊啟動即時語音通訊的方法，應用於一通訊伺服器，該方法包含：一發送端提供一發送資訊及一第一接收端之一第一門號至該通訊伺服器，該發送資訊至少包含一服務方名稱及一簡訊本文；該通訊伺服器產生一對應該第一接收端的第一連結資訊及一對應該第一連結資訊的第一即時通訊頁面，並判斷該第一連結資訊與該簡訊本文的訊息長度是否大於一預定長度，若是，根據該第一門號以MMS規格傳送一包含該第一連結資訊與該簡訊本文的第一簡訊至該第一接收端，若否，根據該第一門號以SMS規格傳送該第一簡訊至該第一接收端，其中，該第一連結資訊與該簡訊本文的訊息長度為該第一連結資訊與該簡訊本文的總字元數；及當該第一接收端經由該第一連結資訊連結至該第一即時通訊頁面時，該第一即時通訊頁面顯示該服務方名稱並使該第一接收端自動撥出一通網路電話至該發送端，以供該發送端與該第一接收端進行即時語音通訊。 A method for activating instant voice communication by short message, applied to a communication server, the method includes: a sending end provides a sending information and a first door number of a first receiving end to the communication server, the sending information at least includes A server name and a short message text; the communication server generates a pair of first link information corresponding to the first receiving end and a first instant messaging page corresponding to the first link information, and judges the first link information and the short message Whether the length of the message in this text is greater than a predetermined length, if so, send a first short message including the first connection information and the text of the short message to the first receiving end according to the first door number in MMS standard, if not, according to the first door number A door number sends the first short message to the first receiving end in SMS format, wherein the message length of the first link information and the text of the short message is the total number of characters of the first link information and the text of the short message; and when When the first receiving end links to the first instant messaging page through the first link information, the first instant messaging page displays the name of the service party and makes the first receiving end automatically dial an Internet call to the sending end , for the sending end to perform instant voice communication with the first receiving end. 如請求項1所述的簡訊啟動即時語音通訊的方法，其中，該第一連結資訊包含一網頁資訊及一第一編碼資訊，且該通訊伺服器還記錄該第一編碼資訊與對應的該第一門號。 The method for activating instant voice communication by short message as described in claim 1, wherein the first link information includes a web page information and a first coded information, and the communication server also records the first coded information and the corresponding first coded information a number. 如請求項2所述的簡訊啟動即時語音通訊的方法，其中，該第一編碼資訊為隨機產生。 In the method for activating instant voice communication by SMS according to claim 2, wherein the first coded information is randomly generated. 如請求項2所述的簡訊啟動即時語音通訊的方法，其中，該通訊伺服器於傳送該第一簡訊後，記錄該第一編碼資訊、對應的該第一門號與一簡訊發送序號，該簡訊發送序號為具有唯一性的序號。 The method for activating instant voice communication by short message as described in claim 2, wherein, after sending the first short message, the communication server records the first encoded information, the corresponding first door number and a short message sending sequence number, the The SMS sending serial number is a unique serial number. 如請求項1所述的簡訊啟動即時語音通訊的方法，其中，該第一連結資訊為URL位址。 In the method for activating instant voice communication via short message according to claim 1, the first link information is a URL address. 如請求項1所述的簡訊啟動即時語音通訊的方法，其中，該第一接收端是透過一網頁瀏覽器經由該第一連結資訊連結至該第一即時通訊頁面。 In the method for activating instant voice communication via text message as described in claim 1, wherein the first receiving end links to the first instant messaging page through the first link information through a web browser. 如請求項1所述的簡訊啟動即時語音通訊的方法，其中，該第一連結資訊於一預定期限到達時即失效。 In the method for activating instant voice communication by text message as described in claim 1, the first link information becomes invalid when a predetermined time limit is reached. 如請求項1所述的簡訊啟動即時語音通訊的方法，其中，當該第一接收端經由該第一連結資訊連結至該第一即時通訊頁面時，該第一即時通訊頁面即時地自動建立該發送端與該第一接收端之間的即時語音通訊。 The method for activating instant voice communication by text message as described in claim 1, wherein, when the first receiving end links to the first instant messaging page through the first link information, the first instant messaging page automatically creates the instant messaging page in real time Instant voice communication between the sending end and the first receiving end. 如請求項1所述的簡訊啟動即時語音通訊的方法，其中：該發送端還提供一第二接收端之一第二門號至該通訊伺服器；該通訊伺服器產生一對應該第二接收端的第二連結資訊及一對應該第二連結資訊的第二即時通訊頁面，並判斷該第二連結資訊與該簡訊本文的訊息長度是否大於該預定長度，若是，根據該第二門號以MMS規格傳送一包含該第二連結資訊與該簡訊本文的第二簡訊至該第二接 收端，若否，根據該第二門號以SMS規格傳送該第二簡訊至該第二接收端；該第二接收端經由該第二連結資訊連結至該第二即時通訊頁面，該第二即時通訊頁面顯示該服務方名稱並供該發送端與該第二接收端進行基於WebRTC標準而被建立的即時語音通訊。The method for starting instant voice communication by short message as described in claim 1, wherein: the sending end also provides a second door number of a second receiving end to the communication server; the communication server generates a pair of corresponding second receiving The second link information on the terminal and the second instant messaging page corresponding to the second link information, and determine whether the message length of the second link information and the text of the short message is greater than the predetermined length, and if so, use MMS according to the second door number specification to send a second message containing the second link information and the text of the message to the second interface The receiving end, if not, sends the second text message to the second receiving end in SMS format according to the second door number; the second receiving end links to the second instant messaging page through the second link information, and the second receiving end The instant messaging page displays the server name and allows the sending end and the second receiving end to perform instant voice communication based on WebRTC standards.
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* Cited by examiner, † Cited by third party
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US20040266411A1 (en) * 2003-06-30 2004-12-30 Galicia Joshua D. Message format conversion in communications terminals and networks
CN105245434A (en) * 2015-09-24 2016-01-13 郑瑾 Information instant messaging method
CN107426080A (en) * 2017-03-20 2017-12-01 宇龙计算机通信科技(深圳)有限公司 Information forwarding method and device, electronic equipment

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20040266411A1 (en) * 2003-06-30 2004-12-30 Galicia Joshua D. Message format conversion in communications terminals and networks
CN105245434A (en) * 2015-09-24 2016-01-13 郑瑾 Information instant messaging method
CN107426080A (en) * 2017-03-20 2017-12-01 宇龙计算机通信科技(深圳)有限公司 Information forwarding method and device, electronic equipment

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