TWI536308B - Information processing device, method and program product - Google Patents

Description

資訊處理裝置、方法及程式產品 Information processing device, method and program product

本發明係有關於資訊處理裝置、方法及程式，尤其係有關於作成可更正確地掌握、管理衛生狀態的資訊處理裝置、方法及程式。 The present invention relates to an information processing apparatus, method, and program, and more particularly to an information processing apparatus, method, and program for making a more accurate grasp and management of a sanitary state.

近年來，要求加強在飲食店之店舖、或工作場所等之食堂、在食品工廠等中的衛生管理。 In recent years, it has been demanded to strengthen hygiene management in restaurants, food establishments, and the like in food stores, food factories, and the like.

對此，本專利申請人已提議一種衛生管理系統(參照專利文獻1)，其係為了在飲食店的店舖防止食物中毒，可對店舖及雇員的衛生管理狀態、與細菌有關的資訊、及從顧客觀點之衛生管理狀態進行分數化，並進行綜合評價。 In this regard, the applicant of the present patent has proposed a hygiene management system (refer to Patent Document 1) for preventing food poisoning in a restaurant of a restaurant, and for the health management status of the store and employees, information related to bacteria, and The health management status of the customer's point of view is scored and comprehensively evaluated.

專利文獻 Patent literature

專利文獻1 日本發明專利公開第2010-287166號 Patent Document 1 Japanese Invention Patent Publication No. 2010-287166

專利文獻1的手法之與細菌有關的資訊中雖包含細菌數等的檢查結果，但細菌檢查有細菌受採集待檢物至檢查的日數或溫度等的環境條件等影響而死亡的情況，亦可能檢查結果依狀況(條件)而變化。因此，希求可更正確地掌握、管理在飲食店等中之衛生狀態的手法。 In the case of the bacteria-related information in the technique of Patent Document 1, the results of examinations such as the number of bacteria are included, but the bacteria are inspected by bacteria, and the bacteria are killed by the environmental conditions such as the number of days of the test, the temperature of the test, or the like. The result of the inspection may vary depending on the condition (condition). Therefore, we hope that we can more accurately grasp and manage the hygienic state in restaurants and the like.

本發明係鑑於這種狀況而產生者，尤其是作成可更正確地掌握、管理衛生狀態者。 The present invention has been made in view of such a situation, and in particular, it has been made to be able to more accurately grasp and manage the state of hygiene.

本發明其中一個形態的資訊處理裝置係具有：衛生管理資訊取得部，其係取得處理食品的工作場所及其雇員之與衛生管理狀態有關的檢查結果；細菌相關資訊取得部，其係取得前述工作場所及前述雇員之與細菌有關的檢查結果；顧客觀點衛生管理資訊取得部，其係取得 前述工作場所及前述雇員之與前述工作場所中之顧客的觀點之衛生管理狀態有關的檢查結果；理化相關資訊取得部，其係取得前述食品之與理化性檢查有關的檢查結果；基因相關資訊取得部，其係取得前述食品之與基因檢查有關的檢查結果；重要度設定部，係對與藉前述衛生管理資訊取得部、前述細菌相關資訊取得部、前述顧客觀點衛生管理資訊取得部、前述理化相關資訊取得部及前述基因相關資訊取得部所取得之前述檢查結果對應的各個檢查項目設定重要度；警告設定部，係比較因應前述重要度所預定的第1基準值，在前述檢查結果為差之結果的情況下，設定要通知的第1通知對象，以及與前述第1基準值相異的第2基準值且前述檢查結果比前述第2基準值差的結果的情況下，設定要通知的第2通知對象；及警告通知部，係在藉前述衛生管理資訊取得部、前述細菌相關資訊取得部、前述顧客觀點衛生管理資訊取得部、前述理化相關資訊取得部及前述基因相關資訊取得部所取得的前述檢查結果是比前述第1基準值差之結果的情況，對前述第1通知對象通知警告，以及在比前述第2基準值差之結果的情況下，對前述第2通知對象通知警告。 An information processing apparatus according to one aspect of the present invention includes: a hygiene management information acquisition unit that acquires an inspection result relating to a hygiene management state of a workplace in which the food is processed and an employee thereof; and a bacteria-related information acquisition unit that obtains the aforementioned work Results of the bacteria and related tests of the premises and the employees mentioned above; the customer's point of view The inspection result of the workplace and the employee's health management status with the viewpoint of the customer in the workplace; the physical and chemical related information acquisition department obtains the inspection result related to the physical and chemical inspection of the food; And the importance setting unit is the health management information acquisition unit, the bacteria-related information acquisition unit, the customer opinion hygiene management information acquisition unit, and the physical and chemical management. The relevant information acquisition unit and each of the inspection items corresponding to the inspection result obtained by the genetic information acquisition unit set the importance level; the warning setting unit compares the first reference value predetermined according to the importance level, and the inspection result is poor. In the case of the first notification target to be notified, and the second reference value different from the first reference value and the result of the difference between the inspection result and the second reference value, the notification is set. The second notification target; and the warning notification unit, the above-mentioned health management information acquisition unit The result of the difference between the detection result obtained by the bacteria-related information acquisition unit, the customer-related health management information acquisition unit, the physical and chemical-related information acquisition unit, and the genetic-related information acquisition unit being the result of the difference from the first reference value is as described above. The first notification target notification warning and the result of the difference from the second reference value are notified to the second notification target.

本發明之其中一個形態的資訊處理方法係進行處理食品之工作場所的衛生管理之資訊處理裝置的資訊處理方法，其係包含以下步驟：衛生管理資訊取得部取得處理食品的工作場所及前述工作場所之與雇員之衛生管理狀態有關的檢查結果；細菌相關資訊取得部取得前述工作場所及前述雇員之與細菌有關的檢查結果；顧客觀點衛生管理資訊取得部取得前述工作場所及前述雇員之與前述工作場所中之顧客的觀點之衛生管理狀態有關的檢查結果；理化相關資訊取得部取得與前述食品之理化性檢查有關的檢查結果；基因相關資訊取得部取得與前述 食品之與基因檢查有關的檢查結果；重要度設定部對與藉前述衛生管理資訊取得部、前述細菌相關資訊取得部、前述顧客觀點衛生管理資訊取得部、前述理化相關資訊取得部及前述基因相關資訊取得部所取得之前述檢查結果對應的各個檢查項目設定重要度；警告設定部在比較因應前述重要度所預定的第1基準值，在前述檢查結果為差之結果的情況下，設定要通知的第1通知對象，以及與前述第1基準值相異的第2基準值且前述檢查結果比前述第2基準值差的結果的情況下，設定要通知的第2通知對象；及警告通知部在藉前述衛生管理資訊取得部、前述細菌相關資訊取得部、前述顧客觀點衛生管理資訊取得部、前述理化相關資訊取得部及前述基因相關資訊取得部所取得的前述檢查結果是比前述第1基準值差之結果的情況，對前述第1通知對象通知警告，以及在比前述第2基準值差之結果的情況下，對前述第2通知對象通知警告。 An information processing method according to one aspect of the present invention is an information processing method for processing an information processing device for managing hygiene of a workplace of a food, comprising the steps of: the health management information acquisition unit acquires a workplace for processing food and the aforementioned workplace The results of the inspection relating to the health management status of the employee; the bacteria-related information acquisition unit obtains the results of the bacteria-related examinations of the workplace and the employees; and the customer's opinion health management information acquisition department obtains the aforementioned work and the aforementioned employees and the aforementioned work The result of the inspection related to the health management state of the customer's point of view in the site; the physical and chemical related information acquisition unit obtains the inspection result related to the physical and chemical property inspection of the food; the gene related information acquisition unit obtains the foregoing The result of the inspection relating to the genetic examination of the food; the importance setting unit is related to the above-mentioned hygiene management information acquisition unit, the bacteria-related information acquisition unit, the customer opinion hygiene management information acquisition unit, the physical and chemical related information acquisition unit, and the aforementioned gene The importance of each inspection item corresponding to the inspection result obtained by the information acquisition unit is set; the warning setting unit compares the first reference value predetermined according to the importance level, and sets a notification when the result of the inspection result is poor. When the first notification target and the second reference value different from the first reference value and the result of the difference between the inspection result and the second reference value are different, the second notification target to be notified is set; and the warning notification unit is set. The inspection result obtained by the health management information acquisition unit, the bacteria-related information acquisition unit, the customer opinion hygiene management information acquisition unit, the physical and chemical related information acquisition unit, and the genetic information acquisition unit is higher than the first criterion. In the case of the result of the value difference, the warning is notified to the first notification object, and A case where the difference between the second reference value of the result, a warning is issued to the second notification object.

本發明之其中一個形態的程式係使電腦作用為：衛生管理資訊取得部，其係取得處理食品的工作場所及前述工作場所的雇員之與衛生管理狀態有關的檢查結果；細菌相關資訊取得部，其係取得前述工作場所及前述雇員之與細菌有關的檢查結果；顧客觀點衛生管理資訊取得部，其係取得前述工作場所及前述雇員之與前述工作場所中之顧客的觀點之衛生管理狀態有關的檢查結果；理化相關資訊取得部，其係取得與前述食品之與理化性檢查有關的檢查結果；基因相關資訊取得部，其係取得前述食品之與基因檢查有關的檢查結果；重要度設定部，係對與藉前述衛生管理資訊取得部、前述細菌相關資訊取得部、前述顧客觀點衛生管理資訊取得部、前述理化相關資訊取得部及前述基因相關資訊取得部所取得之前述檢查結果對應的各個檢查項目設定重要度；警告設定部，係比較因應前述重要度所預定的第1基準值，在 前述檢查結果為差之結果的情況下，設定要通知的第1通知對象，以及與前述第1基準值相異的第2基準值且前述檢查結果比前述第2基準值差的結果的情況下，設定要通知的第2通知對象；及警告通知部，係在藉前述衛生管理資訊取得部、前述細菌相關資訊取得部、前述顧客觀點衛生管理資訊取得部、前述理化相關資訊取得部及前述基因相關資訊取得部所取得的前述檢查結果是比前述第1基準值差之結果的情況，對前述第1通知對象通知警告，以及在比前述第2基準值差之結果的情況下，對前述第2通知對象通知警告。 The program of one aspect of the present invention causes the computer to function as a hygiene management information acquisition unit that obtains inspection results related to the health management state of the workplace in which the food is processed and the employees in the workplace; the bacteria-related information acquisition unit, It obtains the results of the bacteria-related inspections of the workplace and the employees mentioned above; the customer opinion hygiene management information acquisition department obtains the health management status of the workplace and the employees mentioned above with the customers in the workplace. The result of the inspection; the physical and chemical information acquisition unit obtains the inspection result related to the physical and chemical property inspection of the food; the gene related information acquisition unit obtains the inspection result related to the genetic inspection of the food; the importance setting unit, And each inspection corresponding to the inspection result obtained by the health management information acquisition unit, the bacteria-related information acquisition unit, the customer opinion health management information acquisition unit, the physical and chemical related information acquisition unit, and the genetic information acquisition unit. Project setting importance; warning Portions, based comparison of the importance level in response to the predetermined first reference value, in When the result of the above-mentioned inspection is the result of the difference, when the first notification target to be notified and the second reference value different from the first reference value and the result of the difference between the inspection result and the second reference value are set, The second notification target to be notified; and the warning notification unit, the health management information acquisition unit, the bacteria-related information acquisition unit, the customer opinion hygiene management information acquisition unit, the physical and chemical related information acquisition unit, and the aforementioned gene When the result of the inspection obtained by the related information acquisition unit is a result of a difference from the first reference value, the first notification target is notified of the warning, and when the result is worse than the second reference value, the foregoing 2 Notification object notification warning.

在本發明之其中一個形態中，取得處理食品的工作場所及工作場所的雇員之與衛生管理狀態有關的檢查結果，取得工作場所及雇員之與細菌有關的檢查結果，取得工作場所及雇員之與工作場所中之顧客的觀點之衛生管理狀態有關的檢查結果，取得食品之理化性檢查的檢查結果，以及取得食品之基因檢查的檢查結果。而且，對與所取得之檢查結果對應的各個檢查項目設定重要度，比較因應重要度所預定的第1基準值，在檢查結果為差之結果的情況下，設定要通知的第1通知對象，以及與第1基準值相異的第2基準值且檢查結果比第2基準值差的結果的情況下，設定要通知的第2通知對象；並在所取得的檢查結果是比第1基準值差之結果的情況，對第1通知對象通知警告，以及在比第2基準值差之結果的情況下，對第2通知對象通知警告。 In one aspect of the present invention, an inspection result relating to a sanitary management state of an employee at a workplace and a workplace in which the food is processed is obtained, and a result of the inspection related to the bacteria in the workplace and the employee is obtained, and the workplace and the employee are obtained. The inspection results related to the health management status of the customer's point of view in the workplace, the inspection result of the physical and chemical inspection of the food, and the inspection result of the genetic inspection of the food. In addition, the importance level is set for each of the inspection items corresponding to the obtained inspection result, and the first reference value that is predetermined according to the importance degree is compared. When the result of the inspection is a result of the difference, the first notification target to be notified is set. When the second reference value different from the first reference value and the result of the difference between the inspection result and the second reference value are different, the second notification target to be notified is set; and the acquired inspection result is higher than the first reference value. In the case of the result of the difference, the warning is notified to the first notification target, and when the result is worse than the second reference value, the warning is notified to the second notification target.

依照本發明的其中一個形態，可更正確地掌握、管理衛生狀態。 According to one aspect of the present invention, the sanitary state can be more accurately grasped and managed.

[衛生管理系統的構成例] [Configuration example of health management system]

第1圖係顯示適用本發明之衛生管理系統之構成例的方塊圖。 Fig. 1 is a block diagram showing a configuration example of a sanitary management system to which the present invention is applied.

第1圖的衛生管理系統1係管理例如中小學校、工廠、辦公室、看護設施等之廚房或餐廳、飲食店之店舖等的工作場所之衛生狀態的系統。 The health management system 1 of the first embodiment is a system for managing the sanitary state of a workplace such as a kitchen or a restaurant of a primary or secondary school, a factory, an office, a care facility, or the like, and a store of a restaurant.

此衛生管理系統1係可統一地管理多數的工作場所之衛生狀態的系統，尤其係在全國或固定地區擴展多個(複數個)工作場所等的情況特別有用的系統。藉衛生管理系統1所進行之衛生狀態的管理被稱為「衛生管理(檢查)」、或「sanitation管理(檢查)」、或者「店舖檢查」等。由於以下係針對確認正在連鎖擴展飲食店中之公司之連鎖店的衛生狀態的例子作說明，因此以下稱為「店舖檢查」。 This health management system 1 is a system that can collectively manage the health status of most workplaces, and is particularly useful in a case where a plurality of (multiple) workplaces are expanded in a country or a fixed area. The management of the sanitary state by the health management system 1 is called "sanitary management (inspection)", "sanitation management (inspection)", or "store inspection". Since the following is an example of confirming the sanitary status of a chain store of a company that is in a chain expansion restaurant, it is hereinafter referred to as "store inspection".

因此，換言之，第1圖的衛生管理系統1係統一地確認(掌握)正在連鎖擴展飲食店中之公司的連鎖店之店舖的衛生狀態，並依需求對店舖(之店舖負責人)進行改善指導，而且亦進行改善的進展狀況之確認。 Therefore, in other words, the hygiene management system 1 of Fig. 1 systematically confirms (masters) the sanitary status of the store of the chain store of the company in the chain expansion restaurant, and provides improvement guidance to the store (the store owner) according to the demand. It also confirms the progress of the improvement.

衛生管理系統1係由伺服器11與一台以上的終端裝置12所構成。第1圖中雖圖示3台終端裝置12-1至12-3，但是終端裝置12的台數係可依需求而增減。伺服器11與終端裝置12係藉網際網路、LAN(Local Area Network)、VPN(Virtual Private Network)等的網路連接。 The hygiene management system 1 is composed of a server 11 and one or more terminal devices 12. Although three terminal devices 12-1 to 12-3 are illustrated in Fig. 1, the number of terminal devices 12 can be increased or decreased as needed. The server 11 and the terminal device 12 are connected by a network such as an Internet, a LAN (Local Area Network), or a VPN (Virtual Private Network).

伺服器11作為處理用於進行店舖檢查所需之資訊之資訊處理裝置係執行用於進行店舖檢查所需的應用程式(以下稱為店舖檢查程式)。 The server 11 is an information processing device that processes information necessary for performing shop inspection, and executes an application (hereinafter referred to as a shop inspection program) necessary for performing shop inspection.

終端裝置12例如為個人電腦(包含筆記型)、平板型終端機、所謂被稱為智慧型手機的高功能手機、專用的 輸入終端機等。終端裝置12係安置於各店舖中，或由巡視各店舖並確認店舖之衛生狀態的監察員攜行。 The terminal device 12 is, for example, a personal computer (including a notebook type), a tablet type terminal, a so-called high-function mobile phone called a smart phone, and a dedicated one. Input terminals, etc. The terminal device 12 is housed in each store or carried by an inspector who inspects each store and confirms the sanitary status of the store.

各店舖中之店長等的店舖負責人、營運店舖之公司中管理衛生狀態的管理負責人、或監察員等(以下總稱為使用者)操作終端裝置12，使終端裝置12進入(access)執行店舖檢查程式的伺服器11。 The store person in charge of the store manager in each store, the person in charge of managing the state of health in the company operating the store, or the supervisor (hereinafter collectively referred to as the user) operates the terminal device 12, and causes the terminal device 12 to access the execution shop. Check the server 11 of the program.

藉伺服器11所執行之店舖檢查程式係藉HTML等之標記語言而作成之WEB應用程式，藉店舖檢查程式而作成之既定畫面透過在終端裝置12上所執行之瀏覽器而顯示於終端裝置12的顯示器。瀏覽器係具備例如下列一個以上的基本功能：解讀HTML(Hypertext Markup Language)文件，並將畫面顯示於顯示器等之顯示功能；藉設定URL(Uniform Resource Locators)而進入伺服器11之網站，以下載資料、或向網站傳輸資料的通信功能；或轉連至在HTML文件中貼有連結之URL的轉連功能等基本的功能。 The shop inspection program executed by the server 11 is a WEB application created by a markup language such as HTML, and a predetermined screen created by the shop inspection program is displayed on the terminal device 12 through a browser executed on the terminal device 12. Display. The browser has, for example, one or more of the following basic functions: reading an HTML (Hypertext Markup Language) file, and displaying the screen on a display function of a display or the like; accessing the website of the server 11 by using a URL (Uniform Resource Locators) to download The basic function of the data, or the communication function of transferring the data to the website; or the connection function of the link function that links the URL to the HTML file.

終端裝置12係受理對於藉店舖檢查程式而顯示於顯示器的既定畫面由使用者所進行的操作(輸入)，並經由網路向伺服器11傳送所操作的內容。 The terminal device 12 accepts an operation (input) performed by the user on a predetermined screen displayed on the display for the borrowed shop inspection program, and transmits the operated content to the server 11 via the network.

執行店舖檢查程式的伺服器11係接收以終端裝置12所操作的內容，並因應於所操作的內容，進行預定的資料處理，或使下一個畫面顯示於終端裝置12。 The server 11 that executes the shop inspection program receives the content operated by the terminal device 12, performs predetermined material processing in response to the content being operated, or displays the next screen on the terminal device 12.

[伺服器11之硬體構成例] [Hardware Configuration Example of Server 11]

第2圖係顯示伺服器11之硬體構成例。 Fig. 2 is a view showing an example of the hardware configuration of the server 11.

在第2圖的伺服器11中，CPU(Central Processing Unit)31係根據ROM(Read Only Memory)32、或記憶部38所記憶之程式執行各種處理。在此，所指的程式係不僅上述的程式，例如亦包含WINDOWS(註冊商標)等之OS(Operating System)或網路配接器的驅動程式等。在RAM(Random Access Memory)33中係適當地記憶CPU31所執行之程式或資料等。這些CPU31、ROM32及RAM33係藉匯流排34彼此連接。 In the server 11 of FIG. 2, the CPU (Central Processing Unit) 31 executes various processes in accordance with a program stored in the ROM (Read Only Memory) 32 or the memory unit 38. Here, the program to be referred to is not only the above-described program, but also includes an OS (Operating System) such as WINDOWS (registered trademark) or a driver of a network adapter. In the RAM (Random Access Memory) 33, programs, data, and the like executed by the CPU 31 are appropriately memorized. These CPUs 31, ROM 32, and RAM 33 are connected to each other by a bus bar 34.

CPU31另外經由匯流排34連接有輸出入界面35。在輸出入界面35連接有包含鍵盤、滑鼠、麥克風等之輸入部36、及包含顯示器、喇叭等之輸出部37。CPU31係因應於從輸入部36所輸入之指令，執行各種處理。然後，CPU31向輸出部37輸出處理的結果。 The CPU 31 is additionally connected to the input/output interface 35 via the bus bar 34. An input unit 36 including a keyboard, a mouse, a microphone, and the like, and an output unit 37 including a display, a speaker, and the like are connected to the input/output interface 35. The CPU 31 executes various processes in response to an instruction input from the input unit 36. Then, the CPU 31 outputs the result of the processing to the output unit 37.

在輸出入界面35另外連接有包含例如硬碟的記憶部38。記憶部38係記憶CPU31所執行之程式或各種資料。此外，此程式係亦可作成藉通信部39從外部裝置取得。 A memory portion 38 including, for example, a hard disk is additionally connected to the input/output interface 35. The memory unit 38 stores programs or various materials executed by the CPU 31. Further, this program can also be obtained by the communication unit 39 from an external device.

此外，在輸出入界面35連接有經由網路與外部裝置通信的通信部39與驅動器40。驅動器40係在被安裝磁碟片、光碟片、磁光碟片、或半導體記憶體等的可拆卸式媒體41時驅動此等媒體而取得記錄於其等中之程式或資料等。所取得之程式或資料係依需求被轉送並記憶於記憶部38。 Further, a communication unit 39 and a driver 40 that communicate with an external device via a network are connected to the input/output interface 35. The drive 40 drives the media when a detachable medium 41 such as a disk, an optical disk, a magneto-optical disk, or a semiconductor memory is mounted, and acquires programs, materials, and the like recorded therein. The obtained program or data is transferred and memorized in the memory unit 38 as needed.

此外，因為第1圖之終端裝置12的硬體構成亦是基本上與伺服器11的構成一樣，所以省略其說明。 Further, since the hardware configuration of the terminal device 12 of Fig. 1 is basically the same as that of the server 11, the description thereof will be omitted.

[店舖檢查之檢查項目的例子] [Example of inspection items for shop inspection]

以下針對伺服器11之CPU31藉執行店舖檢查程式可實現之具體的功能作說明。此外，伺服器11係執行店舖檢查程式因而具有店舖檢查功能，故以下將伺服器11稱為店舖檢查伺服器11。 The following describes the specific functions that can be realized by the CPU 31 of the server 11 by executing the shop check program. Further, since the server 11 executes the shop inspection program and thus has the shop check function, the server 11 will be referred to as the shop check server 11 hereinafter.

伺服器11係統一地管理對散布於國內的全部或一部分之多個店舖之衛生狀態進行檢查所得的檢查結果。在此，在檢查店舖之衛生狀態的檢查項目，包含根據相異之指標所判斷者，店舖檢查伺服器11係分別根據既定基準將根據相異之指標而顯示的複數個檢查項目分數化(數值化)，可根據一個基準確認、比較店舖彼此。 The server 11 systematically manages inspection results obtained by inspecting the sanitary state of a plurality of stores distributed in all or a part of the country. Here, in the inspection item for inspecting the sanitary state of the store, including the determination based on the different indicators, the store inspection server 11 scores the plurality of inspection items displayed according to the different indexes according to the predetermined criteria (value (According to), you can confirm and compare stores to each other based on a benchmark.

因此，首先，參照第3圖，說明店舖檢查伺服器11可檢查的檢查項目。 Therefore, first, an inspection item that can be inspected by the shop inspection server 11 will be described with reference to FIG.

第3圖顯示店舖檢查伺服器11可檢查之檢查項目的例子。 Fig. 3 shows an example of an inspection item that the shop inspection server 11 can check.

在店舖檢查伺服器11可檢查的檢查項目方面，作為大分類的項目(大項目)有「衛生管理狀態」、「細菌相關資訊」、「顧客觀點衛生管理狀態」、「理化相關資訊」及「基因相關資訊」。此外，大項目係依需求再分類成中分類的項目(中項目)、小分類的項目(小項目)。 In the inspection items that can be inspected by the shop inspection server 11, as a large-category item (large item), there are "health management status", "bacteria related information", "customer opinion hygiene management status", "physical and chemical related information", and " Gene related information." In addition, large projects are reclassified into medium-category projects (middle projects) and small-category projects (small projects) according to their needs.

大項目之一的「衛生管理狀態」係店舖及該店舖之雇員之與衛生管理狀態有關的檢查項目，具體而言係店舖內之與設備或備品、食材的整體、整頓的程度、雇員之衣著打扮的程度等有關的檢查項目。 The "health management status" of one of the major projects is the inspection items related to the health management status of the store and the employees of the store, specifically the overall equipment, the spare parts, the ingredients, the degree of rectification, and the clothing of the employees. The degree of dressing and other related inspection items.

在第3圖的例子中，「衛生管理狀態」分類成「整理/整頓」、「清掃」、「清潔」及「教育」的四個中項目。中項目「整理/整頓」包含小項目「冷藏庫內/冷凍庫內」、「餐具架」、「烹調器具」、「廚房周邊」及「常溫食材」的。中項目「清掃」包含小項目「冷藏庫內/冷凍庫內」、「餐具架」及「烹調器具」。中項目「清潔」包含小項目「服裝」、「頭髮」及「指甲」。中項目「教育」包含小項目「朝會」及「晚會」。 In the example of Figure 3, the "Sanitation Management Status" is classified into four items: "Finishing/Rectifying", "Sweeping", "Cleaning" and "Education". The medium item "Finishing/Rectifying" includes the small items "inside the refrigerator/freezer", "tableware rack", "cooking utensils", "kitchen surroundings" and "room temperature ingredients". The middle item "cleaning" includes the small items "inside the refrigerator/freezer", "tableware rack" and "cooking utensils". The middle item "Clean" includes small items "Clothing", "Hair" and "Nail". The medium project "Education" includes the small projects "Academies" and "Party".

大項目之一的「細菌相關資訊」是與店舖及該作業員之細菌有關的檢查項目，具體而言係與附著於店舖內之設備或備品、雇員的手或手指的細菌數、對雇員之細菌檢查實施率有關的檢查項目。 The "bacteria-related information" of one of the large projects is an inspection item related to the bacteria of the store and the operator, specifically the number of bacteria attached to the equipment or equipment in the store, the hand or fingers of the employee, and the employee. Bacterial examination implementation rate related inspection items.

在第3圖的例子中，「細菌相關資訊」有「細菌數檢查(一般活菌)」與「細菌檢查實施率」的兩個中項目。中項目「細菌數檢查(一般活菌)」包含小項目「手指」、「冷藏庫把手」、「砧板」、「水龍頭」、「水壺把手」、「門把」、「杓子」及「菜刀」。中項目「細菌檢查實施率」包含小項目「驗便提出率」與「諾沃克病毒檢查實施率」。 In the example of Fig. 3, "bacterial-related information" includes two items of "bacterial number inspection (general living bacteria)" and "bacterial inspection implementation rate". The project "Bacterial count inspection (general live bacteria)" includes small items "finger", "cold handle", "cutting board", "faucet", "kettle handle", "door handle", "scorpion" and "chopper" . The "Bacterial Examination Implementation Rate" for the middle project includes the small project "Inspection Rate" and "Norwalk Virus Inspection Implementation Rate".

大項目之一的「顧客觀點衛生管理狀態」係與從店舖之顧客觀點來看之店舖及該雇員之衛生管理狀態有關的檢查項目，具體而言是從來訪該店舖之顧客的觀點來看之店舖內的設備或備品、食材之「整理/整頓」的程度、作業員之衣著打扮的程度等的檢查項目。 The "customer view hygiene management status" of one of the large projects is an inspection item related to the store and the employee's health management status from the customer's point of view of the store, specifically, from the point of view of the customer who visited the store. Inspection items such as the degree of "finishing/reorganization" of the equipment and the contents of the ingredients in the store, and the degree of dressing of the workers.

在第3圖的例子中，「顧客觀點衛生管理狀態」有「店內」與「雇員」的兩個中項目。中項目「店內」包含小項目「餐桌、櫃台」、「地板」、「餐具」及「廁所」。中項目「雇員」包含小項目「服裝」、「頭髮」及「指甲」。 In the example of Fig. 3, the "customer view hygiene management status" has two items of "in-store" and "employee". The "in-store" of the project includes the small items "table, counter", "floor", "tableware" and "toilet". The middle item "Employees" includes the small items "Clothing", "Hair" and "Nail".

大項目之一的「理化相關資訊」係與食品(食材)之理化性檢查有關的檢查項目。 One of the major projects, "Physical and Chemical Information" is an inspection item related to the physical and chemical inspection of food (food).

在第3圖的例子中，「理化相關資訊」包含小項目「水活性」、「pH」、「過氧化價」、「酸價」、「山梨酸」、「亞硝酸根」及「丙二醇」。 In the example in Figure 3, "Physical and Chemical Information" includes small items "Water Activity", "pH", "Peroxide Price", "Acid Price", "Sorbic Acid", "Nitrite" and "Propylene Glycol". .

大項目之一的「基因相關資訊」係與食品(食材)之遺傳學上之檢查有關的檢查項目。 "Gene related information", one of the major projects, is an inspection item related to the genetic examination of food (food).

在第3圖的例子中，「基因相關資訊」包含小項目「vero毒素因子」、「沙門氏菌因子」、「金黃色葡萄球菌因子」及「腸炎弧菌因子」。 In the example of Fig. 3, "gene related information" includes small items "vero toxin factor", "salmon factor", "staphylococcus aureus factor" and "Vibrio cholerae factor".

此外，在第3圖之例子所示的大項目、中項目、小項目之分類方法、及屬於那些項目的檢查項目完全是舉例，未限定如此，可依需求適當地設定。 Further, the large items, the middle items, the classification methods of the small items, and the inspection items belonging to those items shown in the example of Fig. 3 are merely examples, and are not limited thereto, and can be appropriately set as needed.

例如，屬於「理化相關資訊」的檢查項目、屬於「基因相關資訊」的檢查項目亦包含第3圖所示者有如第4圖所示的項目。 For example, an inspection item belonging to "physical and chemical related information" and an inspection item belonging to "gene related information" also include items shown in Fig. 4 as shown in Fig. 4.

關於食物中毒，細菌學性要因係90%，在理化上可檢測出的要因佔剩下的10%。理化性手法的有效性如下：有定價之基準物質，只要方法相同，即使檢查設施相異，亦可得到大致相同的數值，而可得到相同的判斷結 果。此外，即使是個別的測試，藉由運用公共標準或習慣標準，仍可作出一定的判斷。相對地，細菌學性手法係根據從對待檢物採樣至檢查的天數或溫度等的環境條件等，亦有細菌死亡的情況，而有檢查結果根據狀況(條件)而變的情況。因此，不僅細菌學性手法，而且採用理化性手法，藉由進行綜合評價，而可更有效地進行店舖檢查。 Regarding food poisoning, the bacteriological factor is 90%, and the physicochemically detectable factor accounts for the remaining 10%. The effectiveness of physicochemical methods is as follows: as long as the method is the same, even if the inspection facilities are different, the same value can be obtained, and the same judgment can be obtained. fruit. In addition, even individual tests can make certain judgments by using public or customary standards. On the other hand, the bacteriological technique is based on the number of days from the sampling of the sample to the inspection, the environmental conditions such as the temperature, and the like, and there is a case where the bacteria die, and the result of the test changes depending on the condition (condition). Therefore, not only the bacteriological method but also the physico-chemical method, by performing the comprehensive evaluation, the shop inspection can be performed more efficiently.

此外，細菌學性檢查、理化性檢查及基因學性檢查的待檢物係不僅食品、食材，亦可是例如水、空氣、土壞或其他一般被稱為檢體者。 In addition, the substances to be examined for bacteriological examination, physicochemical examination, and genetic examination are not only foods, foods, but also water, air, soil, or the like, which are generally referred to as specimens.

如參照第3圖及第4圖所說明，店舖檢查伺服器11可管理的衛生狀態有能以目視確認者、有根據使用細菌學性手法、理化性手法及基因學性手法所得之數值而確認者。店舖檢查伺服器11係以店舖為單位對這些檢查結果進行綜合判定，而可對店舖之間進行比較。 As described with reference to FIG. 3 and FIG. 4, the hygienic state manageable by the shop inspection server 11 can be confirmed by visual confirmation, and the value obtained by using the bacteriological method, the physicochemical method, and the genetic method is confirmed. By. The store inspection server 11 comprehensively determines these inspection results in units of shops, and can compare the stores.

[店舖檢查伺服器11的功能構成例] [Example of Functional Configuration of Store Inspection Server 11]

第5圖係顯示店舖檢查伺服器11之功能性構成例的方塊圖。 Fig. 5 is a block diagram showing an example of the functional configuration of the shop inspection server 11.

店舖檢查伺服器11由使用者認證部51、輸入資訊畫面產生部52、輸入資訊分析部53、資訊記憶部54及管理畫面產生部55所構成。 The shop check server 11 is composed of a user authentication unit 51, an input information screen generating unit 52, an input information analyzing unit 53, an information storage unit 54, and a management screen generating unit 55.

使用者認證部51係根據所預定之使用者ID與密碼等，對進入店舖檢查伺服器11之終端裝置12的使用者進行認證。可閱覽或輸入的資訊因所認證之各使用者而異。例如，若是公司的管理負責人，可確認所有店舖的 衛生狀態或改善狀況，若是各店舖的店舖負責人，僅可確認自己之店舖的衛生狀態或改善狀況。此外，亦可在終端裝置12將固有的ID等作為認證用的密碼等。 The user authentication unit 51 authenticates the user who has entered the terminal device 12 of the store inspection server 11 based on the predetermined user ID, password, and the like. Information that can be viewed or entered varies depending on the user being certified. For example, if you are the person in charge of the company’s management, you can confirm all the stores. Hygiene status or improvement status. If you are the store owner of each store, you can only confirm the health status or improvement status of your store. In addition, the terminal device 12 may use a unique ID or the like as a password for authentication or the like.

輸入資訊畫面產生部52係產生用以輸入既定資訊的輸入畫面，並使其顯示於終端裝置12。 The input information screen generating unit 52 generates an input screen for inputting predetermined information and displays it on the terminal device 12.

輸入資訊畫面產生部52包含評價值輸入部61、評價基準值輸入部62、重要度設定部63及警告設定部64。 The input information screen generating unit 52 includes an evaluation value input unit 61, an evaluation reference value input unit 62, an importance level setting unit 63, and a warning setting unit 64.

評價值輸入部61係產生令使用者輸入是評價(檢查)各檢查項目的結果之評價值(檢查結果)的評價值輸入畫面，並使其顯示於終端裝置12。此外，評價值輸入部61係取得在顯示於終端裝置12的評價值輸入畫面上藉使用者所輸入之各檢查項目的評價值，並供給至輸入資訊分析部53。 The evaluation value input unit 61 generates an evaluation value input screen for causing the user to input an evaluation value (inspection result) for evaluating (inspecting) the result of each inspection item, and displays it on the terminal device 12. In addition, the evaluation value input unit 61 acquires an evaluation value of each inspection item input by the user on the evaluation value input screen displayed on the terminal device 12, and supplies it to the input information analysis unit 53.

評價基準值輸入部62係產生用來輸入評價基準值的評價基準值輸入畫面，並使其顯示於終端裝置12，其中該評價基準值係作為輸入評價值時之基準。此外，評價基準值輸入部62係取得在顯示於終端裝置12的評價基準值輸入畫面中藉使用者所輸入之各檢查項目的評價基準值，並供給至資訊記憶部54。 The evaluation reference value input unit 62 generates an evaluation reference value input screen for inputting the evaluation reference value, which is displayed on the terminal device 12, and the evaluation reference value is used as a reference when the evaluation value is input. In addition, the evaluation reference value input unit 62 acquires the evaluation reference value of each inspection item input by the user on the evaluation reference value input screen displayed on the terminal device 12, and supplies it to the information storage unit 54.

重要度設定部63係產生設定各檢查項目之重要度的重要度設定畫面，並使其顯示於終端裝置12。此外，重要度設定部63係將在顯示於終端裝置12的重要度設定畫面中藉使用者所設定之各檢查項目的重要度供給至資訊記憶部54。 The importance setting unit 63 generates an importance setting screen for setting the importance of each inspection item, and displays it on the terminal device 12. Further, the importance level setting unit 63 supplies the importance level of each test item set by the user to the information storage unit 54 in the importance level setting screen displayed on the terminal device 12.

警告設定部64係產生用來登錄警告之通知對象的警告設定畫面，並使其顯示於終端裝置12。即，店舖檢查伺服器11具有在各個檢查項目的評價值係所預設之等級以下的情況通知警告的功能，並對在警告設定畫面所輸入之通知對象通知警告。此外，警告設定畫面亦具有設定與預設的警告通知條件相異之特別之警告通知條件(特別警告條件)的功能。警告設定部64係將在顯示於終端裝置12的警告設定畫面中藉使用者所設定之警告通知對象等的資訊供給至資訊記憶部54。 The warning setting unit 64 generates a warning setting screen for registering the notification target of the warning, and displays it on the terminal device 12. In other words, the store inspection server 11 has a function of notifying a warning when the evaluation value of each inspection item is equal to or lower than a predetermined value, and notifying a warning object input to the warning setting screen. In addition, the warning setting screen also has a function of setting a special warning notification condition (special warning condition) that is different from the preset warning notification condition. The warning setting unit 64 supplies information such as a warning notification target set by the user to the information storage unit 54 on the warning setting screen displayed on the terminal device 12.

輸入資訊畫面產生部52所產生之各畫面中以由使用者所輸入之資訊為基礎的分析處理係在輸入資訊分析部53進行。 The analysis processing based on the information input by the user among the screens generated by the input information screen generating unit 52 is performed by the input information analyzing unit 53.

輸入資訊分析部53係包含分數處理部71、警告通知部72及檢查報告書產生部73。 The input information analysis unit 53 includes a score processing unit 71, a warning notification unit 72, and an inspection report generation unit 73.

分數處理部71係進行將在評價值輸入畫面中藉使用者所輸入之各檢查項目的評價值根據評價值基準變換成分數的分數處理。分數化的結果被供給至並記憶於資訊記憶部54。 The score processing unit 71 performs a score process of converting the evaluation value of each test item input by the user on the evaluation value input screen based on the evaluation value. The scored result is supplied to and memorized in the information memory unit 54.

警告通知部72係將在評價值輸入畫面中藉使用者所輸入之檢查項目的評價值與警告的通知條件比較後，判定有無需要警告。此外，在判定需要警告的情況，警告通知部72亦進行通知警告的處理。 The warning notification unit 72 compares the evaluation value of the inspection item input by the user with the warning condition of the warning on the evaluation value input screen, and determines whether or not the warning is required. Further, when it is determined that a warning is required, the warning notification unit 72 also performs a process of notifying the warning.

檢查報告書產生部73係根據在評價值輸入畫面中藉使用者所輸入之各檢查項目的評價值而產生各店舖的檢查報告書，並供給至資訊記憶部54。資訊記憶部54 所記憶之檢查報告書係可依需求而閱覽。此外，檢查報告書係除了各店舖以外，亦可按照大項目、中項目及小項目的各分類而產生。 The inspection report generation unit 73 generates an inspection report for each store based on the evaluation value of each inspection item input by the user on the evaluation value input screen, and supplies it to the information storage unit 54. Information memory unit 54 The memorized inspection report can be viewed as needed. In addition, the inspection report can be generated in addition to each store, in accordance with the classification of large projects, medium projects, and small projects.

資訊記憶部54包含分數資訊記憶部81、評價基準資訊記憶部82、重要度資訊記憶部83、警告資訊記憶部84及檢查報告書記憶部85。 The information storage unit 54 includes a score information storage unit 81, an evaluation reference information storage unit 82, an importance information storage unit 83, a warning information storage unit 84, and an inspection report storage unit 85.

分數資訊記憶部81記憶係藉分數處理部71所分數化之結果的分數資訊。分數資訊係例如依店舖、檢查項目之大項目、中項目及小項目等的階層構造而記憶。 The score information storage unit 81 stores the score information of the result of the score processed by the score processing unit 71. The score information is stored, for example, by the hierarchical structure of the store, the large item of the inspection item, the middle item, and the small item.

評價基準資訊記憶部82記憶係在評價基準值輸入畫面中由使用者所輸入之各檢查項目之評價基準值的評價基準資訊，並依需求供給至輸入資訊分析部53的分數處理部71或警告通知部72。 The evaluation reference information storage unit 82 stores the evaluation reference information of the evaluation reference value of each inspection item input by the user on the evaluation reference value input screen, and supplies it to the score processing unit 71 or the warning of the input information analysis unit 53 as required. Notification unit 72.

重要度資訊記憶部83記憶在重要度設定畫面中由使用者所輸入之各檢查項目的重要度，作為重要度資訊。 The importance information storage unit 83 stores the importance of each test item input by the user on the importance setting screen as the importance information.

警告資訊記憶部84記憶預設之警告通知條件、與在警告設定畫面中由使用者所輸入之警告的通知對象及特殊警告條件，作為警告資訊，並依需求供給至輸入資訊分析部53的分數處理部71或警告通知部72。 The warning information storage unit 84 memorizes the preset warning notification condition, the notification target of the warning input by the user on the warning setting screen, and the special warning condition as the warning information, and supplies the score to the input information analysis unit 53 as required. The processing unit 71 or the warning notification unit 72.

檢查報告書記憶部85記憶藉檢查報告書產生部73所產生之檢查報告書。 The inspection report storage unit 85 memorizes the inspection report generated by the inspection report generation unit 73.

管理畫面產生部55係產生一管理畫面，並使其顯示於顯示於終端裝置12，其中該管理畫面用來確認各店舖之檢查結果，即各店舖之檢查項目的分數與被判定需要改善之檢查項目的改善進展狀況。 The management screen generating unit 55 generates a management screen for displaying on the terminal device 12, wherein the management screen is used to confirm the inspection result of each store, that is, the score of the inspection item of each store and the inspection that is determined to be improved. The progress of the improvement of the project.

管理畫面產生部55包含一覽畫面產生部91與細節畫面產生部92。 The management screen generating unit 55 includes a list screen generating unit 91 and a detail screen generating unit 92.

一覽畫面產生部91產生可閱覽各店舖之檢查結果的檢查結果一覽畫面，並使其顯示於終端裝置12。此外，在檢查結果一覽畫面，在登入使用者之身分是管理所有店舖之公司的管理負責人等管理複數個店舖之使用者的情況，可閱覽所有店舖或負責區域的店舖等複數個店舖的檢查結果。另一方面，在登入使用者是店長等僅容許閱覽一個店舖之檢查結果的使用者的情況，在檢查結果一覽畫面僅顯示一個店舖的檢查結果。 The list screen generating unit 91 generates a list of inspection result lists for viewing the inspection results of the respective stores, and displays them on the terminal device 12. In addition, in the check result list screen, when the user who manages the store is managed by the person in charge of the company managing all the stores, etc., it is possible to view the check of a plurality of stores such as stores in all stores or areas in charge. result. On the other hand, when the logged-in user is a user who is only allowed to view the inspection result of one store, such as a store manager, only the inspection result of one store is displayed on the inspection result list screen.

細節畫面產生部92係產生檢查結果的細節畫面，並使其顯示於終端裝置12。細節畫面係可閱覽資訊記憶部54所記憶(管理)之複數個店舖的檢查結果中之一個店舖之檢查結果的畫面。此細節畫面係在從顯示於一覽畫面產生部91之一個店舖以上的檢查結果中選擇既定一個店舖的情況下顯示於終端裝置12的畫面。 The detail screen generating unit 92 generates a detail screen of the inspection result and displays it on the terminal device 12. The detail screen is a screen for viewing the inspection result of one of the inspection results of the plurality of stores memorized (managed) by the information storage unit 54. This detail screen is displayed on the screen of the terminal device 12 when a predetermined one is selected from the inspection results of one or more stores displayed in the list screen generating unit 91.

[評價值輸入部61的詳細構成例] [Detailed Configuration Example of Evaluation Value Input Unit 61]

第6圖係顯示評價值輸入部61之細節構成例的方塊圖。 Fig. 6 is a block diagram showing an example of the detailed configuration of the evaluation value input unit 61.

評價值輸入部61包含對應於檢查項目之大項目的衛生管理資訊畫面產生部101、細菌相關資訊畫面產生部102、顧客觀點衛生管理資訊畫面產生部103、理化相關資訊畫面產生部104及基因相關資訊畫面產生部105。 The evaluation value input unit 61 includes a hygiene management information screen generating unit 101, a bacteria related information screen generating unit 102, a customer opinion hygiene management information screen generating unit 103, a physical and chemical related information screen generating unit 104, and a gene correlation corresponding to the large items of the inspection items. Information screen generating unit 105.

衛生管理資訊畫面產生部101係產生屬於大項目「衛生管理狀態」之各檢查項目之檢查結果的衛生管理資訊輸入畫面，並使其顯示於終端裝置12。 The hygiene management information screen generating unit 101 generates a hygiene management information input screen of the inspection result of each inspection item belonging to the large item "hygiene management state", and displays it on the terminal device 12.

細菌相關資訊畫面產生部102係產生用於輸入屬於大項目「細菌相關資訊」之各檢查項目之檢查結果的細菌相關資訊輸入畫面，並使其顯示於終端裝置12。 The bacteria-related information screen generating unit 102 generates a bacteria-related information input screen for inputting the inspection result of each inspection item belonging to the large item "bacteria-related information", and displays it on the terminal device 12.

顧客觀點衛生管理資訊畫面產生部103係產生用於輸入屬於大項目「顧客觀點衛生管理狀態」之各檢查項目之檢查結果的顧客觀點衛生管理資訊輸入畫面，並使其顯示於終端裝置12。 The customer opinion hygiene management information screen generating unit 103 generates a customer opinion hygiene management information input screen for inputting the inspection result of each inspection item belonging to the large item "customer viewpoint hygiene management state", and displays it on the terminal device 12.

理化相關資訊畫面產生部104係產生用於輸入屬於大項目「理化相關資訊」之各檢查項目之檢查結果的理化相關資訊輸入畫面，並使其顯示於終端裝置12。 The physical and chemical related information screen generating unit 104 generates a physical and chemical related information input screen for inputting the inspection result of each inspection item belonging to the large item "physical and chemical related information", and displays it on the terminal device 12.

基因相關資訊畫面產生部105係產生用於輸入屬於大項目「基因相關資訊」之各檢查項目之檢查結果的基因相關資訊輸入畫面，並使其顯示於終端裝置12。 The gene-related information screen generating unit 105 generates a gene-related information input screen for inputting the inspection result of each of the inspection items belonging to the large item "gene-related information", and displays it on the terminal device 12.

[衛生管理資訊輸入畫面的例子] [Example of health management information input screen]

第7圖顯示藉衛生管理資訊畫面產生部101顯示於終端裝置12之顯示器的衛生管理資訊輸入畫面的例子。 FIG. 7 shows an example of the health management information input screen displayed on the display of the terminal device 12 by the hygiene management information screen generating unit 101.

在衛生管理資訊輸入畫面的最左側，顯示屬於大項目「衛生管理狀態」的中項目「整理/整頓」、「清掃」、「清潔」及「教育」。在中項目「整理/整頓」的右側，顯示所屬之五個小項目「冷藏庫內/冷凍庫內」、「餐具架」、「烹調器具」、「廚房周邊」及「常溫食材」。在中項目「清掃」的右側，顯示所屬之三個小項目「冷藏庫內/冷 凍庫內」、「餐具架」及「烹調器具」。在中項目「清潔」的右側，顯示所屬之三個小項目「服裝」、「頭髮」及「指甲」。在中項目右側，顯示所屬之兩個小項目「朝會」及「晚會」。 On the far left side of the health management information input screen, the items "Finishing/Rectifying", "Sweeping", "Cleaning" and "Education" belonging to the "Health Management Status" of the large project are displayed. On the right side of the item "Finishing/Reorganization", the five small items "inside the refrigerator/freezer", "tableware rack", "cooking utensils", "kitchen surroundings" and "room temperature ingredients" are displayed. On the right side of the middle item "cleaning", the three small items belonging to the "cold storage/cold" are displayed. Inside the frozen storage, "tableware rack" and "cooking utensils". On the right side of the item "Cleaning", the three small items "Clothing", "Hair" and "Nail" are displayed. On the right side of the middle item, the two small items "Party" and "Party" are displayed.

而且，在各檢查項目的右側，設置作為與各個檢查項目的評價(檢查結果)有關之「極佳」、「佳」、「普通」、「差」及「極差」的無線電按鈕。監察員係根據藉評價基準值輸入部62所決定之既定的評價基準而按各檢查項目輸入「極佳」、「佳」、「普通」、「差」及「極差」中的任一個。 Further, on the right side of each inspection item, a radio button that is "excellent", "good", "normal", "poor", and "very poor" related to the evaluation (inspection result) of each inspection item is set. The inspector inputs one of "excellent", "good", "normal", "poor" and "very poor" for each inspection item based on the predetermined evaluation criteria determined by the evaluation reference value input unit 62.

在各檢查項目之右端欄，設置用來針對檢查結果而輸入註解的註解欄。在註解欄中針對需要改善的檢查項目而輸入必要的改善事項(指導內容)。 In the right column of each inspection item, a comment column for inputting an annotation for the inspection result is set. In the comment column, input necessary improvement items (instructions) for the inspection items that need improvement.

再者，在衛生管理資訊輸入畫面的下部一「決定」按鈕及一「清除」按鈕，其中該「決定」按鈕係設置以決定由監察員所選擇之各檢查項目之評價，該「清除」按鈕用以清除(重設)由監察員所選擇之各檢查項目之評價。 Furthermore, a "decision" button and a "clear" button are provided at the lower part of the health management information input screen, wherein the "decision" button is set to determine the evaluation of each inspection item selected by the supervisor, the "clear" button Used to clear (reset) the evaluation of each inspection item selected by the inspector.

監察員係在第7圖所示的衛生管理資訊輸入畫面輸入所巡視之店舖之衛生狀態的檢查結果，並按「決定」按鈕。 The inspector enters the inspection result of the hygienic status of the shop inspected on the sanitation management information input screen shown in Fig. 7, and presses the "Decision" button.

此外，在後述之第8圖至第12圖所示的各畫面方面，設有註解欄、「決定」按鈕及「清除」按鈕的情況亦相同，故第8圖至第12圖的說明省略註解欄、「決定」按鈕及「清除」按鈕的說明。 In addition, in the case of the screens shown in the eighth to twelfth drawings to be described later, the explanation column, the "decision" button, and the "clear" button are also provided. Therefore, the explanations of the eighth to twelfth drawings are omitted. Description of the column, "Decision" button and "Clear" button.

[細菌相關資訊輸入畫面的例子] [Example of bacteria related information input screen]

第8圖顯示藉細菌相關資訊畫面產生部102顯示於終端裝置12的顯示器之大項目「細菌相關資訊」之中項目「細菌數檢查」的檢查結果之細菌數輸入畫面的例子。 8 shows an example of the number-of-bacteria input screen of the result of the inspection of the item "bacterial number check" in the large item "bacterial-related information" displayed on the display of the terminal device 12 by the bacteria-related information screen generating unit 102.

在細菌數輸入畫面的最左側，顯示屬於中項目「細菌數檢查」的八個小項目「手指」、「冷藏庫把手」、「砧板」、「水龍頭」、「水壺把手」、「門把」、「杓子」及「菜刀」。 On the far left side of the bacteria number input screen, the eight small items "Finger", "Refrigerator Handle", "Chopping Board", "Faucet", "Kettle Handle" and "Door Handle" belonging to the item "Bacterial Number Check" are displayed. , "杓子" and "Chopper".

而且，在各檢查項目的右側，設置與各個檢查項目有關之評價(檢查結果)之「~10²」、「10²~10³」、「10³~10⁴」、「10⁴~10⁶」及「10⁶~」的無線電按鈕。「~10²」表示擦拭檢查結果所得之細菌數係未滿10²個。「10²~10³」表示細菌數係10²個以上，且未滿10³個。「10³~10⁴」表示細菌數係10³個以上，且未滿10⁴個。「10⁴~10⁶」表示細菌數係10⁴個以上，且未滿10⁶個。「10⁶~」表示細菌數係10⁶個以上。監察員係根據檢查結果，選擇(輸入)「~10²」、「10²~10³」、「10³~10⁴」、「10⁴~10⁶」及「10⁶~」之任一個無線電按鈕。 Further, on the right side of each inspection item, "~10 ² ", "10 ² ~ 10 ³ ", "10 ³ ~ 10 ⁴ ", and "10 ⁴ ~ 10 ⁶ " of the evaluation (check result) related to each inspection item are set. And the "10 ⁶ ~" radio button. "~10 ² " indicates that the number of bacteria obtained by the wiping test is less than 10 ² . "10 ² ~ 10 ³ " indicates that the number of bacteria is more than 10 ² and less than 10 ³ . "10 ³ ~ 10 ⁴ " indicates that the number of bacteria is more than 10 ³ and less than 10 ⁴ . "10 ⁴ ~ 10 ⁶ " indicates that the number of bacteria is more than 10 ⁴ and less than 10 ⁶ . "10 ⁶ ~" indicates that the number of bacteria is more than 10 ⁶ . The inspector selects (enters) any of the "~10 ² ", "10 ² ~ 10 ³ ", "10 ³ ~ 10 ⁴ ", "10 ⁴ ~ 10 ⁶ " and "10 ⁶ ~" radios based on the results of the inspection. Button.

第8圖所示之細菌數「~10²」、「10²~10³」、「10³~10⁴」、「10⁴~10⁶」及「10⁶~」的基準係與第7圖所示之「極佳」、「佳」、「普通」、「差」及「極差」之5階段的評價對應。對應於各評價之細菌數的數值係在評價基準值輸入部62所產生之評價基準值輸入畫面所輸入(決定)者。 The number of bacteria shown in Fig. 8 is "~10 ² ", "10 ² ~ 10 ³ ", "10 ³ ~ 10 ⁴ ", "10 ⁴ ~ 10 ⁶ " and "10 ⁶ ~" and the 7th figure The five stages of the evaluations of "Excellent", "Good", "Ordinary", "Poor" and "Poor" are shown. The numerical value corresponding to the number of bacteria in each evaluation is input (determined) to the evaluation reference value input screen generated by the evaluation reference value input unit 62.

[細菌檢查實施率輸入畫面] [Bacterial examination implementation rate input screen]

第9圖顯示藉細菌相關資訊畫面產生部102顯示於終端裝置12的顯示器之大項目「細菌相關資訊」之中項目「細菌檢查實施率」的檢查結果之細菌檢查實施率輸入畫面的例子。 The ninth figure shows an example of the bacteria test implementation rate input screen of the result of the test of the "bacterial test implementation rate" in the large item "bacterial related information" displayed on the display of the terminal device 12 by the bacteria-related information screen generating unit 102.

在細菌檢查實施率輸入畫面的最左側，顯示屬於中項目「細菌檢查實施率」之兩個項目小項目「驗便提出率」及「諾沃克病毒檢查實施率」的。 On the far left side of the Bacterial Examination Implementation Rate Input Screen, the two items of the project "Bacterial Examination Implementation Rate" are displayed, "Inspection Rate" and "Norwalk Virus Check Implementation Rate".

而且，在各檢查項目的右側，設置「100%」、「~90%」、「~80%」、「~70%」及「69%~」的無線電按鈕。「100%」表示檢查的實施率係100%。「~90%」表示檢查的實施率係90%以上且未滿100%。「~80%」表示檢查的實施率係80%以上且未滿90%。「~70%」表示檢查的實施率係70%以上且未滿80%。「69%~」表示檢查的實施率係69%以下。監察員係根據檢查結果，選擇(輸入)「100%」、「~90%」、「~80%」、「~70%」及「69%~」的任一個無線電按鈕。 Moreover, on the right side of each inspection item, radio buttons of "100%", "~90%", "~80%", "~70%", and "69%~" are set. "100%" indicates that the implementation rate of the inspection is 100%. "~90%" indicates that the implementation rate of the inspection is 90% or more and less than 100%. "~80%" indicates that the implementation rate of the inspection is 80% or more and less than 90%. "~70%" indicates that the implementation rate of the inspection is 70% or more and less than 80%. "69%~" indicates that the implementation rate of the inspection is below 69%. The inspector selects (enters) any of the radio buttons "100%", "~90%", "~80%", "~70%" and "69%~" based on the inspection results.

第9圖所示之檢查實施率「100%」、「~90%」、「~80%」、「~70%」及「69%~」的基準係與第7圖所示「極佳」、「佳」、「普通」、「差」及「極差」之5階段的評價對應。對應於各評價之實施率的數值係在評價基準值輸入部62所產生之評價基準值輸入畫面所輸入(決定)。 The benchmarks for the inspection implementation rates shown in Figure 9 are "100%", "~90%", "~80%", "~70%" and "69%~" and "Excellent" as shown in Figure 7. The five-stage evaluation of "good", "normal", "poor" and "very poor" corresponds. The numerical value corresponding to the implementation rate of each evaluation is input (determined) on the evaluation reference value input screen generated by the evaluation reference value input unit 62.

[顧客觀點衛生管理資訊輸入畫面的例子] [Example of customer opinion hygiene management information input screen]

第10圖顯示藉顧客觀點衛生管理資訊畫面產生部103顯示於終端裝置12的顯示器之輸入大項目「顧客觀 點衛生管理狀態」的檢查結果之顧客觀點衛生管理資訊輸入畫面的例子。 Fig. 10 shows an input item "customer view" displayed on the display of the terminal device 12 by the customer opinion hygiene management information screen generating unit 103. The customer's point of view of the inspection result of the inspection results of the health management information input screen.

在顧客觀點衛生管理資訊輸入畫面的最左側，表示屬於大項目「顧客觀點衛生管理狀態」之中項目「店內」及「雇員」。在中項目「店內」的右側，表示所屬之小項目「餐桌、櫃台」、「地板」、「餐具」及「廁所」的4個項目。在中項目「雇員」的右側，表示所屬之小項目「服裝」、「頭髮」及「指甲」的3個項目。 On the far left side of the customer's point of view, the health management information input screen indicates the items "in-store" and "employee" in the "customer view hygiene management status" of the large project. On the right side of the "inside store" of the project, there are four items of the small items "table, counter", "floor", "tableware" and "toilet". On the right side of the middle item "employee", there are three items of the small items "clothing", "hair" and "nail".

而且，在各檢查項目的右側，設置成為關於各個檢查項目的評價(檢查結果)之「極佳」、「佳」、「普通」、「差」及「極差」的無線電按鈕。監察員係根據以評價基準值輸入部62所決定之既定評價基準，對各檢查項目輸入「極佳」、「佳」、「普通」、「差」及「極差」中的任一個。 Further, on the right side of each inspection item, a radio button that is "excellent", "good", "normal", "poor", and "very poor" as the evaluation (inspection result) of each inspection item is set. The inspector inputs one of "excellent", "good", "normal", "poor" and "very poor" to each of the inspection items based on the predetermined evaluation criteria determined by the evaluation reference value input unit 62.

[理化相關資訊輸入畫面的例子] [Example of physical and chemical related information input screen]

第11圖顯示藉理化相關資訊畫面產生部104顯示於終端裝置12之顯示器之理化相關資訊輸入畫面的例子。 11 shows an example in which the physical and chemical related information screen generating unit 104 displays the physical and chemical related information input screen on the display of the terminal device 12.

在理化相關資訊輸入畫面的最左側，顯示示要進行理化性檢查之食材(食品)的「蛋糕」、「沙拉」及「飯團」，再來在其右側，顯示在各食材所檢查的檢查項目。 On the left side of the physical and chemical information input screen, the "cake", "salad" and "rice ball" of the ingredients (food) for physical and chemical inspection are displayed, and on the right side, the inspections of the ingredients are displayed. project.

具體而言，作為檢查項目，在食材「蛋糕」，顯示「水活性」、「pH」、「過氧化價」及「酸價」，在食材「沙拉」，顯示「水活性」、「pH」、「山梨酸」及「亞硝酸根」，在食材「飯團」，顯示「水活性」、「pH」、「亞硝酸根」及「丙二醇」。 Specifically, as an inspection item, "water activity", "pH", "peroxide price" and "acid value" are displayed in the "cake" of the food, and "water activity" and "pH" are displayed in the "salad" of the food. "Sorbic acid" and "nitrite" are displayed in the "rice" of the ingredients, "water activity", "pH", "nitrite" and "propylene glycol".

在理化相關資訊輸入畫面所顯示之食材之檢查項目的右側，顯示與「極佳」、「佳」、「普通」、「差」及「極差」之5階段評價對應的評價基準值，但是理化相關資訊的評價基準值係根據檢查項目而異。 The evaluation reference value corresponding to the five-stage evaluation of "excellent", "good", "normal", "poor" and "very poor" is displayed on the right side of the inspection item of the food displayed on the physical and chemical information input screen, but The evaluation reference value of physical and chemical related information varies depending on the inspection item.

具體而言，檢查項目「水活性」係在其測量值是「A1」、「A2」、「A3」、「A4」及「A5」的情況，評價分別為「極佳」、「佳」、「普通」、「差」及「極差」。檢查項目「pH」係在其測量值是「B1」、「B2」、「B3」、「B4」及「B5」的情況，評價分別為「極佳」、「佳」、「普通」、「差」及「極差」。因為檢查項目「水活性」、「pH」係值因檢查對象的食材而異，所以省略具體的數值，並記為「A1」、「A2」、「A3」、「A4」及「A5」、以及「B1」、「B2」、「B3」、「B4」及「B5」。在「A1」、「A2」、「A3」、「A4」及「A5」、以及「B1」、「B2」、「B3」、「B4」及「B5」，代入既定範圍的數值。 Specifically, the inspection items "water activity" are evaluated as "A1", "A2", "A3", "A4" and "A5", and the evaluations are "excellent" and "good" respectively. "Ordinary", "Poor" and "very poor". The "pH" of the inspection items is "B1", "B2", "B3", "B4" and "B5". The evaluations are "excellent", "good", "normal" and "normal". "Poor" and "very poor". Since the "water activity" and "pH" values of the inspection items vary depending on the ingredients to be inspected, the specific values are omitted and are recorded as "A1", "A2", "A3", "A4" and "A5". And "B1", "B2", "B3", "B4" and "B5". The values in the specified range are substituted for "A1", "A2", "A3", "A4" and "A5", and "B1", "B2", "B3", "B4" and "B5".

在檢查項目「水活性」與「pH」以外的檢查項目，在含有物質量[mg/kg]是「~0.1」、「0.1~0.25」、「0.25~0.50」、「0.5~01.0」、「1.0~」的情況，分別成為「極佳」、「佳」、「普通」、「差」及「極差」的評價。 In the inspection items other than the "water activity" and "pH" of the inspection items, the contents of the contents [mg/kg] are "~0.1", "0.1 to 0.25", "0.25 to 0.50", "0.5 to 01.0", In the case of 1.0~", they were evaluated as "excellent", "good", "normal", "poor" and "very poor" respectively.

各檢查項目的評價基準值一般而言係因物質(食材)而異，第11圖所示的數值僅係一例，並非限定如此。理化相關資訊之各檢查項目的評價基準值係可在評價基準值輸入部62所產生之評價基準值輸入畫面適當地輸入(決定)。 The evaluation reference value of each inspection item is generally different depending on the substance (foodstuff), and the numerical values shown in Fig. 11 are only an example, and are not limited thereto. The evaluation reference value of each inspection item of the physical and chemical related information can be appropriately input (determined) on the evaluation reference value input screen generated by the evaluation reference value input unit 62.

[基因相關資訊輸入畫面的例子] [Example of genetic related information input screen]

第12圖顯示藉基因相關資訊畫面產生部105顯示於終端裝置12之顯示器之用來輸入大項目「基因相關資訊」的檢查結果之基因相關資訊輸入畫面的例子。 Fig. 12 shows an example of a gene-related information input screen for displaying the result of the examination of the large item "gene related information" displayed on the display of the terminal device 12 by the gene-related information screen generating unit 105.

在基因相關資訊輸入畫面的最左側，顯示是進行基因學性檢查之食材(食品)的「飯團」，再來在其右側，顯示依該食材所檢查的檢查項目。具體而言，作為檢查項目，顯示「vero毒素因子」、「沙門氏菌因子」、「金黃色葡萄球菌因子」及「腸炎弧菌因子」。 On the far left side of the gene-related information input screen, the "rice ball" of the food (food) for genetic examination is displayed, and on the right side, the inspection items checked according to the foodstuff are displayed. Specifically, as an examination item, "vero toxin factor", "salmon factor", "staphylococcus aureus factor", and "Vibrio cholerae factor" are displayed.

在各檢查項目的右側，設置「~50」、「50~100」、「100~150」、「150~200」及「200~」之無線電按鈕。「~50」表示測量值係未滿50「copy」。「50~100」表示測量值係50以上且未滿100「copy」。「100~150」表示測量值係100以上且未滿150「copy」。「150~200」表示測量值係150以上且未滿200「copy」。「200~」表示測量值係200「copy」以上。監察員係根據檢查結果，選擇(輸入)「~50」、「50~100」、「100~150」、「150~200」及「200~」之任一個無線電按鈕。 On the right side of each inspection item, set the radio buttons "~50", "50~100", "100~150", "150~200" and "200~". "~50" indicates that the measured value is less than 50 "copy". "50~100" means that the measured value is 50 or more and less than 100 "copy". "100~150" means that the measured value is 100 or more and less than 150 "copy". "150~200" indicates that the measured value is 150 or more and less than 200 "copy". "200~" indicates that the measured value is 200 "copy" or more. The inspector selects (enters) any of the "~50", "50~100", "100~150", "150~200" and "200~" radio buttons based on the inspection results.

第12圖所示之「~50」、「50~100」、「100~150」、「150~200」及「200~」的基準係與第7圖所示之「極佳」、「佳」、「普通」、「差」及「極差」之5階段的評價對應。其中，此等評價基準值一般而言係因物質(食材)而異，第12圖所示的數值僅係一個例子，並非限定如此。基因相關資訊之各檢查項目的評價基準值係可在評價基準值輸入部62所產生之評價基準值輸入畫面適當地輸入(決定)。 The "~50", "50~100", "100~150", "150~200" and "200~" benchmarks shown in Figure 12 and the "excellent" and "good" shown in Figure 7 The five-stage evaluation of "normal", "poor" and "very poor" corresponds. However, these evaluation reference values generally differ depending on the substance (foodstuff), and the numerical values shown in Fig. 12 are merely examples, and are not limited thereto. The evaluation reference value of each test item of the gene-related information can be appropriately input (determined) on the evaluation reference value input screen generated by the evaluation reference value input unit 62.

[重要度設定畫面的例子] [Example of importance setting screen]

第13圖顯示藉重要度設定部63顯示於終端裝置12之顯示器之重要度設定畫面的例子。第13圖所示之重要度設定畫面雖係設定與大項目「衛生管理狀態」之各檢查項目有關之重要度的畫面，但是關於其他的檢查項目亦相同。 FIG. 13 shows an example of the importance setting screen displayed on the display of the terminal device 12 by the importance setting unit 63. The importance setting screen shown in Fig. 13 is a screen for setting the importance related to each inspection item of the large item "sanitary management status", but the other inspection items are also the same.

在本實施形態中，可對各檢查項目設定的重要度有重要度最高的「重要項目」、重要度第2高的「注意項目」、及在可設定之重要度中重要度最低的「管教項目」的三階段。在重要度設定畫面，如第13圖所示，對各檢查項目，利用下拉式選單設定三階段之重要度的任一個。 In the present embodiment, the "important item" having the highest importance for the setting of each inspection item, the "attention item" having the second highest degree of importance, and the "importance of the lowest importance among the set importance levels" The three phases of the project. In the importance setting screen, as shown in Fig. 13, for each inspection item, one of the three stages of importance is set using the pull-down menu.

例如，在第13圖的例子中，對中項目「整理/整頓」的小項目「冷藏庫內/冷凍庫內」設定重要度最高的「重要項目」。此外，對中項目「清掃」的小項目「冷藏庫內/冷凍庫內」設定重要度次高的「注意項目」。對中項目「清潔」的小項目「服裝」設定「管教項目」。 For example, in the example of Fig. 13, the "important item" with the highest importance is set in the small item "in the refrigerator/freezer" of the center item "finishing/reorganizing". In addition, in the small item "cleaning" of the middle item, "in the refrigerator/freezer", the "attention item" with the second highest importance is set. For the small item "Clothing" of the "clean" project, the "Career Project" is set.

此外，在重要度設定畫面，亦設置在結束、確定(記憶體)重要度之設定時所操作的「決定」按鈕、及在取消重要度之設定時所操作的「取消」按鈕。 In addition, the "Decision" button operated when the setting of the importance level is completed or determined is set on the importance setting screen, and the "Cancel" button operated when the setting of the importance is canceled is also set.

[分數處理及警告通知處理] [Score processing and warning notification processing]

其次，參照第14圖，說明藉分數處理部71的分數處理、及藉警告通知部72的警告通知處理。 Next, the score processing by the score processing unit 71 and the warning notification processing by the warning notification unit 72 will be described with reference to Fig. 14 .

監察員使用第7圖至第12圖的輸入畫面根據檢查店舖的結果而輸入評價值時，分數處理部71進行將所輸入之評價值變換成分數的分數處理。 When the inspector inputs the evaluation value based on the result of the inspection shop using the input screens of FIGS. 7 to 12, the score processing unit 71 performs a score process of converting the input evaluation value into the number of components.

例如，如第14圖所示，對「極佳」、「佳」、「普通」、「差」及「極差」的各評價值，分別分配5分、4分、3分、2分、1分，分數處理部71係藉賦予與所輸入之評價值對應的分數，而將各檢查項目的結果分數化。 For example, as shown in Figure 14, the evaluation values of "Excellent", "Good", "Ordinary", "Poor" and "Reven" are assigned 5 points, 4 points, 3 points, 2 points, respectively. One point, the score processing unit 71 assigns the scores corresponding to the input evaluation values to the scores of the respective inspection items.

此外，對於針對各檢查項目所設定之重要度設有預設的警告等級。警告通知部72係根據因應於重要度的警告等級(基準值)，比較所輸入之評價值與警告等級。而且，在輸入符合警告等級之評價值的情況，亦即在是所輸入之評價值比因應於重要度的基準值差之結果的情況，警告通知部72對所登錄之通知對象(在第15圖後述的一般通知對象)通知警告的電子郵件。 In addition, a preset warning level is set for the importance level set for each inspection item. The warning notification unit 72 compares the input evaluation value and the warning level based on the warning level (reference value) in accordance with the importance level. In addition, when the evaluation value corresponding to the warning level is input, that is, when the input evaluation value is greater than the result of the difference in the reference value of the importance level, the warning notification unit 72 refers to the registered notification object (in the 15th The general notification object to be described later is an email to notify the warning.

例如，如第14圖所示，在對作為重要度設定「重要項目」的檢查項目輸入「極佳」以外之評價值以外的情況，對所登錄之通知對象通知警告。 For example, as shown in Fig. 14, when a value other than the evaluation value other than "excellent" is input to the inspection item whose importance is set as the "importance item", the notified notification object is notified of the warning.

在作為重要度設定「注意項目」的檢查項目輸入「普通」、「差」或「極差」之評價值的情況，對所登錄之通知對象通知警告。此外，在作為重要度設定「管教項目」的檢查項目輸入「差」或「極差」之評價值的情況，對所登錄之通知對象通知警告。 When the evaluation value of "normal", "poor" or "very bad" is input as the inspection item of the importance setting "Note item", the notified notification object is notified of the warning. In addition, when the evaluation value of "poor" or "very bad" is input as the inspection item of the importance setting "training item", the notified notification object is notified of the warning.

被通知警告的檢查項目原則上係需要改善的項目。因此，針對被通知警告的檢查項目，因應於重要度決定應改善的期限(改善期限)並顯示於後述的細節畫面(第18圖)。 The inspection items that are notified of the warning are, in principle, items that need improvement. Therefore, for the inspection item to be notified of the warning, the time limit (improvement time limit) to be improved is determined in accordance with the importance level and displayed on the detail screen (Fig. 18) to be described later.

例如，在重要度設定為「重要項目」的檢查項目成為警告的情況，對該檢查項目，設定一週的期間作為改善的期限。在重要度設定為「注意項目」的檢查項目成為警告的情況，對該檢查項目，設定兩週的期間作為改善的期限。在重要度設定為「管教項目」的檢查項目成為警告的情況，對該檢查項目設定四週的期間。 For example, when the inspection item whose importance degree is set to "important item" is a warning, a period of one week is set as the improvement period for the inspection item. When the inspection item whose importance is set to "Caution Item" is a warning, a period of two weeks is set as the improvement period for the inspection item. When the inspection item whose importance is set to "Management Project" becomes a warning, set the four-week period for this inspection item.

依此方式，藉由對成為警告的檢查項目設定改善的期限並顯示，以督促店舖負責人限期改善，同時可使管理負責人掌握(管理)改善狀況。 In this way, by setting an improvement deadline and displaying the inspection items that become warnings, the store owner is urged to improve within a time limit, and the management person in charge can grasp (manage) the improvement status.

[警告設定畫面] [Warning setting screen]

第15圖顯示藉警告設定部64顯示於終端裝置12之顯示器之警告設定畫面的例子。 Fig. 15 shows an example of a warning setting screen displayed on the display of the terminal device 12 by the warning setting unit 64.

在第15圖所示之警告設定畫面之「一般通知對象」的項目，登錄在與參照第14圖所說明之預設警告通知條件一致的情況所通知的通知對象。 In the item of "general notification target" of the warning setting screen shown in Fig. 15, the notification object notified when the predetermined warning notification condition described with reference to Fig. 14 is matched is registered.

在「一般通知對象」，藉由切換標記，可登錄複數個通知對象。一個標記對應一個通知對象，作成可選擇(行動裝置種類選擇)輸入傳送對象的機型是「手機」或「筆記型個人電腦(筆記型PC)」，並可輸入郵件位址、公司名稱及部署名稱、以及公司職務名稱及負責人姓名。 In the "general notification object", a plurality of notification objects can be registered by switching the flag. One tag corresponds to one notification object, and the selection (mobile device type selection) can be selected as the "mobile phone" or "note-type personal computer (note-type PC)", and can input the mail address, company name and deployment. Name, company name and name of the person in charge.

例如，在對被登錄為通知對象1之負責人通知警告的情況，在通知對象1之手機的顯示器，顯示如第16圖所示的訊息。 For example, when a warning is notified to the person in charge who is registered as the notification object 1, the message shown in Fig. 16 is displayed on the display of the mobile phone of the notification object 1.

在第15圖之「一般通知對象」的下側，設置在依預設以外之條件通知警告的情況進行輸入之「特別警告設定」。 On the lower side of the "general notification target" in Fig. 15, "special warning setting" is input when the warning is notified under conditions other than the preset.

「特別警告設定」係與「一般通知對象」一樣，採用標記構成，可選擇行動裝置種類，並可輸入郵件位址、公司名稱及部署名稱、以及公司職務名稱及負責人姓名。 The "Special Warning Setting" is the same as the "General Notification Object". It is marked with a mark. You can select the type of mobile device, and you can enter the mail address, company name and deployment name, and the company title and the name of the person in charge.

此外，「特別警告設定」中設有用以根據預設以外之條件進行警告通知之輸入檢查項目與警告等級的欄。在對「特別警告設定」輸入警告通知之條件的情況，比預設條件更優先地通知警告。在預設等級的輸入欄，可輸入上述之五階段評價的評價值，或輸入檢查項目的具體數值。 In addition, "Special Warning Setting" is provided with a column for inputting inspection items and warning levels for warning notifications based on conditions other than the preset. In the case where the condition of the warning notification is input to the "special warning setting", the warning is notified more preferentially than the preset condition. In the input field of the preset level, the evaluation value of the above five-stage evaluation can be input, or the specific value of the inspection item can be input.

此外，第15圖的例子係顯示輸入通知對象、及檢查項目與警告等級的欄為四個的例子，但是可依需求適當地設定輸入數。 Further, the example of Fig. 15 shows an example in which the input notification object and the column of the inspection item and the warning level are four, but the number of inputs can be appropriately set as required.

[一覽畫面的例子] [Example of list screen]

其次，針對顯示綜合評價從第7圖至第12圖所示的輸入畫面所輸入之各店舖的評價值所得之結果之管理畫面產生部55的功能作說明。 Next, the function of the management screen generating unit 55 that displays the results of the evaluation values of the respective stores input from the input screens shown in FIGS. 7 to 12 will be described.

第17圖顯示藉一覽畫面產生部91顯示於終端裝置12之顯示器之檢查結果一覽畫面的例子。 FIG. 17 shows an example of a check result list screen displayed on the display of the terminal device 12 by the list screen generating unit 91.

在檢查結果一覽畫面，與配置於其上部之「檢查結果一覽」的標題同時設有店舖檢索輸入部201、顯示期間輸入部202、店舖一覽顯示部203、店舖細節按鈕204及結束按鈕205。 On the inspection result list screen, a shop search input unit 201, a display period input unit 202, a shop list display unit 203, a shop detail button 204, and an end button 205 are provided along with the title of the "inspection result list" placed on the upper side.

在店舖檢索輸入部201，在使用者檢索既定店舖之檢查結果的情況，輸入檢索對象的店舖名稱。使用者將 店舖名稱輸入店舖檢索輸入部201並按檢索按鈕時，在店舖一覽顯示部203，顯示所輸入之店舖(移動至所輸入之店舖)，且顯示於被輸入游標206的店舖。 In the store search input unit 201, when the user searches for the inspection result of the predetermined store, the store name of the search target is input. User will When the shop name is input to the shop search input unit 201 and the search button is pressed, the shop list display unit 203 displays the input shop (moves to the input shop) and displays it in the shop to which the cursor 206 is input.

顯示期間輸入部202係藉實施檢查之實施期間指定使店舖一覽顯示部203顯示檢查結果的店舖。使用者係對顯示期間輸入部202輸入期間並按下檢索按鈕時，將在該期間實施監察之店舖的一覽顯示於店舖一覽顯示部203。 The display period input unit 202 specifies the shop in which the shop list display unit 203 displays the inspection result by the execution period of the inspection. When the user inputs the search button to the display period input unit 202 and presses the search button, the list of stores that are monitored during the period is displayed on the shop list display unit 203.

在店舖一覽顯示部203，在橫向，從左配置工作場所名稱(店舖名稱)、綜合判定結果、實施日、結果報告日、衛生管理狀態、細菌相關資訊、顧客觀點衛生管理狀態、理化相關資訊、基因相關資訊、檢查報告書及改善進度的項目。另一方面，店舖一覽顯示部203的縱向係在各店舖被劃分。 In the store list display unit 203, the work place name (store name), the comprehensive judgment result, the implementation date, the result report date, the health management state, the bacteria-related information, the customer opinion hygiene management state, the physical and chemical related information, and the information are arranged from the left in the horizontal direction. Gene-related information, inspection reports, and projects to improve progress. On the other hand, the vertical direction of the shop list display unit 203 is divided in each store.

在工作場所名稱(店舖名稱)的項目，顯示監察之工作場所(店舖)的名稱。在綜合判定結果的項目，顯示監察實施店舖的綜合判定結果，即對各檢查項目所賦予之分數的總分(總和)。在實施日的項目，顯示實施監察的日期。在結果報告日的項目，顯示大項目「衛生管理狀態」的分數。在顧客觀點衛生管理狀態的項目，顯示大項目「顧客觀點衛生管理狀態」的分數。在理化相關資訊的項目，顯示大項目「理化相關資訊」的分數。在基因相關資訊的項目，顯示大項目「基因相關資訊」的分數。在檢查報告書的項目，顯示「下載」按鈕，按「下載」按鈕時，顯示該店舖的檢查報告書。在改善進度的項目，以達成率顯示改善狀況。 In the item of the workplace name (store name), the name of the workplace (shop) to be monitored is displayed. In the item of the comprehensive judgment result, the total judgment result of the inspection implementation shop, that is, the total score (sum total) of the scores given to each inspection item is displayed. The project on the implementation date shows the date of implementation of the monitoring. The item on the result report day shows the score of the "hygiene management status" of the large item. In the item of the customer's point of view, the status of the health management status shows the score of the large item "Customer View Health Management Status". In the physics and chemistry related information project, the scores of the "Physical and Chemical Related Information" of the large project are displayed. In the genetic related information project, the score of the large project "gene related information" is displayed. In the item of the inspection report, the "Download" button is displayed, and when the "Download" button is pressed, the inspection report of the store is displayed. In the progress improvement project, the improvement rate is indicated by the achievement rate.

管理複數個店舖的管理負責人係藉由從在店舖一覽顯示部203之縱向所排列並顯示的複數個店舖中，藉由使游標206上下地移動，並使上捲條207上下地移動，而可變更顯示的店舖，並可檢索、顯示所要的店舖。 The management person who manages the plurality of stores moves the cursor 206 up and down by moving the cursor 206 up and down from a plurality of stores arranged and displayed in the vertical direction of the shop list display unit 203, thereby moving the upper roll 207 up and down. The displayed store can be changed, and the desired store can be searched and displayed.

在店舖一覽顯示部203之衛生管理狀態、細菌相關資訊、顧客觀點衛生管理狀態、理化相關資訊及基因相關資訊的各項目，設置分類按鈕208，可藉由按分類按鈕208，而在該大項目的分數，按照上昇順序或下降順序變更店舖的排列。 The classification button 208 is provided in each item of the hygiene management state, the bacteria related information, the customer opinion hygiene management state, the physical and chemical related information, and the gene related information in the shop list display unit 203, and can be set in the large item by pressing the sort button 208. The scores of the stores are changed in ascending order or descending order.

按比店舖一覽顯示部203下方的結束按鈕205時，關閉檢查結果一覽畫面。 When the end button 205 below the shop list display unit 203 is pressed, the check result list screen is closed.

此外，在第17圖的店舖一覽顯示部203，成為店舖名稱「五反田店」之衛生管理狀態與顧客觀點衛生管理狀態之分數與其他的分數相異的顯示。這表示在該大項目，存在是被通知警告並需要改善的檢查項目，並當未改善的項目。 In addition, the shop list display unit 203 of the 17th view displays the difference between the health management status of the store name "Fukudada Store" and the customer opinion hygiene management status and other scores. This means that in this large project, there are inspection items that are notified of warnings and need to be improved, and when there are no improvements.

在店舖一覽顯示部203，使游標206移至店舖名稱「五反田店」，並按店舖細節按鈕204時，顯示表示以游標206所指定之五反田店的需要改善項目之細節的細節畫面。 In the shop list display unit 203, when the cursor 206 is moved to the shop name "Wutada store" and the shop details button 204 is pressed, a detail screen indicating the details of the need improvement item of the Gotanda store designated by the cursor 206 is displayed.

[細節畫面的例子] [Example of detail screen]

第18圖顯示藉由在店舖一覽顯示部203按店舖細節按鈕204時所顯示之細節畫面的例子。此外，第18圖不是第17圖之店舖名稱五反田店的細節畫面(內容與第17圖不一致)。 FIG. 18 shows an example of a detailed screen displayed when the shop detail button 204 is pressed by the shop list display unit 203. In addition, Fig. 18 is not a detailed screen of the shop name Gotanda store of Fig. 17 (the content is inconsistent with Fig. 17).

在細節畫面，對在監察被判定為需要改善的各檢查項目，顯示對該檢查項目所設定之重要度、在評價值輸入畫面顯示作為註解所記入之改善內容(指導內容)的改善對策、是否已實施改善(實施檢查)、設定改善期限日的進度。此外，在細節畫面的右側，顯示將店舖整體之改善事項的達成率圖形化的進度圖形。 In the detail screen, the importance level set for the inspection item is displayed for each inspection item that is determined to be in need of improvement, and the improvement measure (instruction content) recorded as an annotation is displayed on the evaluation value input screen. Improvements (implementation inspections) have been implemented, and the progress of the improvement deadline has been set. Further, on the right side of the detail screen, a progress graph in which the achievement rate of the improvement of the entire shop is graphically displayed is displayed.

在第18圖的例子中，作為第一個需要改善的檢查項目，顯示大項目「衛生管理狀態」之中項目「店內」的小項目「地板」，作為該改善對策(指導內容)，顯示「定期清掃的進度製作及實施」。因為該第1個檢查項目係因為重要度是「注意項目」，所以作為至改善的期限，設定2週。因此，在改善進度欄，在是從結果報告日之9月16日至2週後的9月30日顯示表示是改善期限的「期限日」。此外，因為該第1個記載的檢查項目是藉店舖負責人已實施改善的項目，而將「已」顯示於「實施檢查」的欄。「實施檢查」的欄係最初評價值輸入被輸入「未」，但是在實施店舖負責人實施在改善對策欄所記入之指導內容的情況，藉由按按鈕，而切換成「已」之顯示，同時更新店舖整體之改善事項之達成率的數值與圖形。 In the example of the figure 18, as the first item to be improved, the small item "floor" of the item "inside the store" in the "hygiene management status" of the large item is displayed as the improvement measure (guidance content). "Preparation and implementation of regular cleaning progress". Because the importance of the first inspection item is the "attention item", it is set to two weeks as the deadline for improvement. Therefore, in the improvement progress bar, the "term date" indicating the improvement period is displayed on September 30 from September 16 to 2 weeks after the result report date. In addition, since the inspection item described in the first item is an item that has been improved by the store owner, "Yes" is displayed in the "Implementation inspection" column. In the column of the "Implementation Check", the initial evaluation value input is entered as "No". However, when the store owner performs the guidance content recorded in the improvement measures column, the button is switched to the "Yes" display. At the same time, the value and graph of the achievement rate of the improvement of the overall store are updated.

在第18圖之第2個需要改善的檢查項目，顯示大項目「衛生管理狀態」之中項目「整理/整頓」的小項目「冷藏庫內/冷凍庫內」，作為該改善對策(指導內容)，顯示「瓦楞紙不裝入冷藏庫，替換成可洗淨的容器，時常保持衛生的狀態」。而且，因為該第2個檢查項目的重要 度係「重要項目」，所以作為改善的期限，將「期限日」設定於從結果報告日開始之第一週。此外，在實施檢查的欄顯示「已」，表示改善結束。 In the second inspection item that needs to be improved in the 18th figure, the small item "in the refrigerator/freezer" in the item "Finishing and rectification" in the "hygiene management status" of the large item is displayed as the improvement measure (instruction content). , it shows that "corrugated paper is not stored in the refrigerator, replaced with a washable container, and is always in a sanitary state." And because of the importance of the second inspection project Since the degree is an "important item", the "term date" is set as the first week from the report date. In addition, "Yes" is displayed in the column for performing the check, indicating that the improvement is completed.

在第18圖之第3個需要改善的檢查項目，顯示大項目「衛生管理狀態」之中項目「清掃」的小項目「指甲」，作為該改善對策(指導內容)，顯示「將劣化之指甲刷更換為新的。因為該第3個檢查項目的重要度係「管教項目」，所以作為至改善的期限，將「期限日」設定於從結果報告日開始之第4週。此外，在實施檢查的欄顯示「未」，表示尚未進行改善。 In the third item to be improved in the 18th figure, the small item "nail" of the item "cleaning" in the "hygiene management status" of the large item is displayed as the improvement measure (instruction content), and "the nail that will deteriorate" is displayed. The brush is replaced with a new one. Since the importance of the third inspection item is "management project", the "term date" is set to the fourth week from the report date as the deadline for improvement. In addition, "No" is displayed in the column for performing the check, indicating that no improvement has been made.

依此方式，藉由閱覽細節畫面，管理負責人或店舖負責人可一眼識別在哪一個店舖存在哪種需要改善的項目、改善進展的程度。 In this way, by viewing the detail screen, the person in charge of management or the person in charge of the store can recognize at a glance which store has an item to be improved and the degree of progress is improved.

藉由按細節畫面之「返回」按鈕，可回到第17圖之檢查結果一覽畫面。 By pressing the "Back" button on the detail screen, you can return to the inspection result list screen in Figure 17.

[評價值輸入處理的流程] [Flow of evaluation value input processing]

其次，參照第19圖的流程圖，說明在各店舖巡視，並檢查店舖之衛生狀態的監察員在向店舖檢查伺服器11輸入檢查結果時，店舖檢查伺服器11所進行之評價值輸入處理。在該處理中，店舖檢查伺服器11係經由網路與監察員所使用之終端裝置12連接，並交換既定資料。 Next, with reference to the flowchart of FIG. 19, the evaluation value input process performed by the store inspection server 11 when the inspector who inspects the sanitary state of the store inspects the store and inputs the inspection result to the store inspection server 11 will be described. In this process, the store inspection server 11 is connected to the terminal device 12 used by the inspector via the network, and exchanges the predetermined materials.

首先，在步驟S1，使用者認證部51使終端裝置12的顯示器顯示登入畫面。監察員輸入本人的使用者ID與密碼，而使用者認證部51確認以終端裝置12所輸入之使用者ID與密碼正確後，使處理移至步驟S2。 First, in step S1, the user authentication unit 51 causes the display of the terminal device 12 to display the login screen. The inspector inputs the user ID and password of the user, and the user authentication unit 51 confirms that the user ID and the password input by the terminal device 12 are correct, and then the process proceeds to step S2.

在步驟S2，店舖檢查伺服器11輸入關於輸入檢查結果之店舖的店舖資訊。例如，店舖檢查伺服器11入如作為第17圖所示之檢查結果一覽畫面的項目所顯示之店舖名稱、實施日、監察員的姓名等的資訊。此外，有在檢查拍攝待檢物之影像等的情況，拍攝影像等亦依需求而上傳(傳送)。 In step S2, the store inspection server 11 inputs shop information about the store in which the inspection result is input. For example, the store inspection server 11 enters information such as the name of the store, the date of implementation, the name of the inspector, and the like displayed on the item of the inspection result list screen shown in FIG. In addition, there are cases where an image of a subject to be inspected is inspected, and a photographed image or the like is also uploaded (transferred) as needed.

在步驟S3，衛生管理資訊畫面產生部101產生用於輸入屬於大項目「衛生管理狀態」之各檢查項目的檢查結果之第7圖的衛生管理資訊輸入畫面，並顯示於終端裝置12。 In step S3, the hygiene management information screen generating unit 101 generates a hygiene management information input screen for inputting the seventh image of the inspection result of each inspection item belonging to the large item "hygiene management state", and displays it on the terminal device 12.

在步驟S4，分數處理部71取得對衛生管理資訊輸入畫面所輸入之屬於大項目「衛生管理狀態」之各檢查項目的檢查結果，並根據評價基準資訊記憶部82所記憶之評價基準值變換成分數。 In step S4, the score processing unit 71 acquires the inspection result of each inspection item belonging to the large item "sanitary management state" input to the hygiene management information input screen, and converts the component based on the evaluation reference value stored in the evaluation reference information storage unit 82. number.

在步驟S5，細菌相關資訊畫面產生部102產生用於輸入屬於大項目「細菌相關資訊」之各檢查項目的檢查結果之細菌相關資訊輸入畫面(第8圖之細菌數輸入畫面及第9圖的細菌檢查實施率輸入畫面)，並使其顯示於終端裝置12。 In step S5, the bacteria-related information screen generating unit 102 generates a bacteria-related information input screen for inputting the inspection result of each of the inspection items belonging to the large item "bacterial-related information" (the bacterial number input screen of Fig. 8 and the ninth figure) The bacteria check implementation rate is input to the screen) and displayed on the terminal device 12.

在步驟S6，分數處理部71取得對細菌相關資訊輸入畫面所輸入之屬於大項目「細菌相關資訊」之各檢查項目的檢查結果，並根據評價基準資訊記憶部82所記憶之評價基準值變換成分數。 In the step S6, the score processing unit 71 acquires the inspection result of each inspection item belonging to the large item "bacteria-related information" input to the bacteria-related information input screen, and converts the component based on the evaluation reference value stored in the evaluation reference information storage unit 82. number.

在步驟S7，顧客觀點衛生管理資訊畫面產生部103產生用於輸入屬於大項目「顧客觀點衛生管理狀態」之 各檢查項目的檢查結果之第10圖的顧客觀點衛生管理資訊輸入畫面，並使其顯示於終端裝置12。 In step S7, the customer opinion hygiene management information screen generating unit 103 generates a keyword for inputting the "customer viewpoint hygiene management state" belonging to the large item. The customer viewpoint hygiene management information input screen in Fig. 10 of the inspection result of each inspection item is displayed on the terminal device 12.

在步驟S8，分數處理部71取得對顧客觀點衛生管理資訊輸入畫面所輸入之屬於大項目「顧客觀點衛生管理狀態」之各檢查項目的檢查結果，並根據評價基準資訊記憶部82所記憶之評價基準值變換成分數。 In step S8, the score processing unit 71 acquires the inspection result of each inspection item belonging to the large item "customer viewpoint hygiene management state" input to the customer opinion hygiene management information input screen, and evaluates it based on the evaluation criteria information storage unit 82. The reference value transforms the number of components.

在步驟S9，理化相關資訊畫面產生部104產生用於輸入屬於大項目「理化相關資訊」之各檢查項目的檢查結果之第11圖的理化相關資訊輸入畫面，並使其顯示於終端裝置12。 In step S9, the physical and chemical related information screen generating unit 104 generates a physical and chemical related information input screen for inputting the 11th image of the inspection result of each of the inspection items belonging to the large item "physical and chemical related information", and displays it on the terminal device 12.

在步驟S10，分數處理部71取得對理化相關資訊輸入畫面所輸入之屬於大項目「理化相關資訊」之各檢查項目的檢查結果，並根據評價基準資訊記憶部82所記憶之評價基準值變換成分數。 In step S10, the score processing unit 71 acquires the inspection result of each inspection item belonging to the large item "physical and chemical related information" input to the physical and chemical related information input screen, and converts the component based on the evaluation reference value stored in the evaluation standard information storage unit 82. number.

在步驟S11，基因相關資訊畫面產生部105產生用於輸入屬於大項目「基因相關資訊」之各檢查項目的檢查結果之第12圖的基因相關資訊輸入畫面，並使其顯示於終端裝置12。 In step S11, the gene-related information screen generating unit 105 generates a gene-related information input screen for inputting the 12th image of the inspection result of each of the inspection items belonging to the large item "gene-related information", and displays it on the terminal device 12.

在步驟S12，分數處理部71取得對基因相關資訊輸入畫面所輸入之屬於大項目「基因相關資訊」之各檢查項目的檢查結果，並根據評價基準資訊記憶部82所記憶之評價基準值變換成分數。 In step S12, the score processing unit 71 acquires the inspection result of each inspection item belonging to the large item "gene related information" input to the gene-related information input screen, and converts the component based on the evaluation reference value stored in the evaluation reference information storage unit 82. number.

此外，在步驟S3至S12的各輸入畫面，如參照第7圖至第12圖的說明所示，除了評價值以外，亦依需求，輸入指導內容的註解。 Further, in each of the input screens of steps S3 to S12, as described with reference to FIGS. 7 to 12, in addition to the evaluation value, an annotation of the guidance content is input as needed.

在步驟S13，分數處理部71算出將在步驟S4至S12的處理所取得之分數合計的綜合判定結果。此外，分數處理部71匯整所算出之綜合判定結果及在步驟S2至S12的處理所取得之資訊，並記憶於分數資訊記憶部81。分數資訊記憶部81所記憶之資料係在顯示第17圖之檢查結果一覽畫面或第18圖之細節畫面時所使用。在分數資訊記憶部81，例如根據店舖、檢查項目之大項目、中項目及小項目之順序的階層構造等將店舖資訊、分數、註解及拍攝影像等分類並記憶。 In step S13, the score processing unit 71 calculates a comprehensive determination result of the total scores obtained in the processes of steps S4 to S12. Further, the score processing unit 71 integrates the calculated comprehensive determination result and the information acquired in the processes of steps S2 to S12, and stores it in the score information storage unit 81. The data stored in the score information storage unit 81 is used when displaying the inspection result list screen of Fig. 17 or the detail screen of Fig. 18. In the score information storage unit 81, for example, store information, scores, annotations, and captured images are classified and memorized based on the hierarchical structure of the store, the large items of the inspection items, the middle items, and the small items.

在步驟S14，警告通知部72係在步驟S4至S12的處理所得之分數中，判定是否有與預設或特別警告之通知條件一致的檢查項目。 In step S14, the warning notification unit 72 determines whether or not there is an inspection item that coincides with the notification condition of the preset or special warning among the scores obtained by the processing of steps S4 to S12.

在步驟S14，在判定有與預設或特別警告之通知條件一致之檢查項目的情況，處理移至步驟S15，警告通知部72對所設定之通知對象通知警告。另一方面，在步驟S14，在判定無與預設或特別警告之通知條件一致之檢查項目的情況，跳過步驟S15的處理。 In step S14, when it is determined that there is an inspection item that coincides with the notification condition of the preset or special warning, the process proceeds to step S15, and the warning notification unit 72 notifies the set notification object of the warning. On the other hand, in step S14, in the case where it is determined that there is no inspection item that coincides with the notification condition of the preset or special warning, the processing of step S15 is skipped.

然後，在步驟S16，檢查報告書產生部73根據在評價基值輸入畫面中由使用者所輸入之評價值，產生該店舖的檢查報告書，並記憶於檢查報告書記憶部85後，結束處理。 Then, in step S16, the inspection report generation unit 73 generates an inspection report of the store based on the evaluation value input by the user on the evaluation base value input screen, and stores the inspection report in the inspection report storage unit 85, and ends the processing. .

若依據以上之評價值輸入處理，可算出並記錄根據既定評價基準值評價店舖之衛生管理狀態、細菌相關資訊、顧客觀點衛生管理狀態、理化相關資訊及基因相關資訊的綜合評價值。藉此，可綜合判定店舖的衛生狀態。 According to the above evaluation value input processing, it is possible to calculate and record a comprehensive evaluation value for evaluating the sanitary management state, the bacteria-related information, the customer's viewpoint health management state, the physical and chemical related information, and the gene-related information according to the predetermined evaluation reference value. Thereby, the sanitary status of the store can be comprehensively determined.

此外，若依據評價值輸入處理，在評價店舖時的評價值與既定警告通知條件一致的情況，藉電子郵件對手機等通知警告。因此，可在監察員對店舖檢查伺服器11輸入評價值的時間點，對管理負責人或店舖負責人等通知需要馬上改善的評價內容(檢查結果)，促進改善(使其改善)。 In addition, according to the evaluation value input processing, when the evaluation value at the time of evaluating the store matches the predetermined warning notification condition, the mobile phone or the like is notified by the e-mail. Therefore, at the time when the inspector inputs the evaluation value to the store inspection server 11, the management person in charge, the person in charge of the store, and the like can be notified of the evaluation content (inspection result) that needs to be improved immediately, and the improvement can be promoted (improved).

[檢查結果顯示處理的流程圖] [Flowchart of inspection result display processing]

其次，參照第20圖的流程圖，說明顯示各店舖之檢查結果的檢查結果顯示處理。 Next, the inspection result display processing for displaying the inspection result of each store will be described with reference to the flowchart of Fig. 20.

首先，在步驟S31，使用者認證部51使終端裝置12的顯示器顯示登入畫面。使用者輸入本人的使用者ID與密碼，使用者認證部51對在終端裝置12所輸入之本人的使用者ID與密碼時，使處理移至步驟S32。 First, in step S31, the user authentication unit 51 causes the display of the terminal device 12 to display the login screen. When the user inputs the user ID and password of the user, the user authentication unit 51 advances the process to step S32 when the user ID and password of the person input by the terminal device 12 are entered.

在步驟S32，一覽畫面產生部91產生可閱覽既定店舖之檢查結果的檢查結果一覽畫面，並使其顯示於終端裝置12。在此，一覽畫面產生部91係判別所登入之使用者，在公司所經由之全部店舖的管理負責人、或負責複數間以上之店舖之負責區域之管理負責人的情況，使終端裝置12顯示可閱覽該管理負責人所負責之一間以上之店舖的檢查結果的檢查結果一覽畫面。此外，在登入的使用者是某店舖之店舖負責人的情況，使終端裝置12顯示可閱覽僅該店舖之檢查結果的檢查結果一覽畫面。 In the step S32, the list screen generating unit 91 generates a check result list screen that can view the inspection result of the predetermined store, and displays it on the terminal device 12. Here, the list screen generating unit 91 causes the terminal device 12 to display the user who is logged in, the person in charge of the management of all the stores that the company is in, or the person in charge of the management of the area in charge of the plurality of stores. The check result list screen of the inspection result of the store of one or more of the ones in charge of the management is available. In addition, when the user who is logged in is the store owner of a certain store, the terminal device 12 displays a check result list screen in which the inspection result of only the store can be viewed.

在步驟S33，一覽畫面產生部91判定是否已操作(按)店舖細節按鈕204。 In step S33, the list screen generating unit 91 determines whether or not the shop detail button 204 has been operated (pressed).

在步驟S33，在判定已操作店舖細節按鈕204的情況，使處理移至步驟S34，細節畫面產生部92使終端裝置12的顯示器顯示游標206所在之店舖的改善項目之細節的細節畫面。另一方面，在步驟S33，在判定未操作店舖細節按鈕204的情況，跳過步驟S34的處理。 In step S33, when it is determined that the shop detail button 204 has been operated, the process proceeds to step S34, and the detail screen generating unit 92 causes the display of the terminal device 12 to display the detail screen of the details of the improvement item of the store in which the cursor 206 is located. On the other hand, in step S33, in the case where it is determined that the shop detail button 204 is not operated, the processing of step S34 is skipped.

在步驟S35，一覽畫面產生部91判定是否已操作結束按鈕205。 In step S35, the list screen generating unit 91 determines whether or not the end button 205 has been operated.

在步驟S35，在判定未操作結束按鈕205的情況，使處理移至步驟S32。 In the case where it is determined in step S35 that the end button 205 has not been operated, the process proceeds to step S32.

另一方面，在步驟S35，在判定已操作結束按鈕205的情況，處理結束。 On the other hand, in step S35, in the case where it is determined that the end button 205 has been operated, the processing ends.

若依據以上之檢查結果顯示處理，因為使終端裝置12顯示可閱覽複數個檢查結果的檢查結果一覽畫面，所以管理複數間店舖的管理負責人可易於(一眼)確認所負責之全部店舖的檢查結果。 According to the above-described inspection result display processing, the terminal device 12 displays the inspection result list screen for viewing the plurality of inspection results, so that the management person in charge of managing the plurality of stores can easily (at a glance) confirm the inspection results of all the stores in charge. .

此外，在檢查結果一覽畫面，因為亦可確認各店舖之綜合判定結果與將檢查項目分類成既定大項目時之各分類的分數(評價)，所以可根據綜合判定結果或各分類的分數，易於比較所負責之全部店舖之間。 In addition, it is easy to check the scores (evaluation) of each category when the inspection items are classified into the predetermined large items, and it is easy to judge the results based on the comprehensive judgment results or the classifications. Compare all the stores that are in charge.

進而，在分數中，因為關於被通知警告之檢查項目(大項目)，作成使在檢查結果一覽畫面之分數的顯示與正常的檢查項目相異，所以可易於掌握改善所需的檢查項目。 Further, in the score, the inspection item (large item) to be notified of the warning is created so that the display of the score on the inspection result list screen is different from the normal inspection item, so that the inspection item required for improvement can be easily grasped.

而且，在細節畫面，顯示店舖之改善項目之具體內容或對策內容(指導內容)。在該細節畫面所顯示之改善 項目係對應於在第19圖的評價值輸入處理被通知警告的項目。因此，因為管理負責人或店舖負責人可馬上識別需要改善的項目與如何改善即可，所以可迅速地應付。 Furthermore, on the detail screen, the specific content or countermeasure content (guide content) of the improvement item of the store is displayed. Improvements shown in the detail screen The item corresponds to the item notified of the warning in the evaluation value input processing of Fig. 19 . Therefore, because the person in charge of management or the person in charge of the store can immediately identify the items that need improvement and how to improve them, they can cope quickly.

此外，在細節畫面，如參照第18圖的說明所示，因為對需要改善的檢查項目，因應於重要度自動(藉店舖檢查伺服器11)設定改善期限，所以可從需要緊急對策的項目適當地實施改善 In the detail screen, as shown in the description of Fig. 18, since the improvement period is automatically set (by the shop inspection server 11) for the inspection items that need to be improved, it is possible to appropriately select the items that require emergency measures. Implementation improvement

進而，在細節畫面，如參照第18圖的說明所示，在對需要改善的檢查項目已實施改善的情況，作為已改善對策，可更新資訊。因此，在細節畫面及檢查結果一覽畫面，可亦易於確認是否已實施改善。 Further, as shown in the description of Fig. 18, in the detail screen, when the improvement of the inspection item to be improved is performed, the information can be updated as an improvement measure. Therefore, it is also easy to confirm whether the improvement has been implemented on the detail screen and the check result list screen.

此外，第19圖的評價值輸入處理、與第20圖的檢查結果顯示處理係例如可在登入後的起始畫面顯示選擇評價值的輸入、或檢查結果的顯示之任一個的畫面，並因應於使用者的選擇執行。 In addition, the evaluation value input processing of FIG. 19 and the inspection result display processing of FIG. 20 can display, for example, the input of the selection evaluation value or the display of the inspection result on the start screen after the login, and respond to Execute at the user's choice.

本發明之實施形態係不是限定為上述的實施形態，而可在不超出本發明之主旨的範圍進行各種變更。 The embodiments of the present invention are not limited to the above-described embodiments, and various modifications can be made without departing from the spirit and scope of the invention.

例如，在上述的實施形態，作成在輸入評價值的輸入畫面，藉由選擇無線電按鈕，輸入該評價值，但是未限定如此，例如亦可作成向表形式的輸入形式，直接輸入評價值。 For example, in the above-described embodiment, the evaluation value is input by inputting the radio button, but the evaluation value is not limited thereto. For example, the evaluation value may be directly input in the form of input to the table format.

在上述的實施形態，採用以與各檢查項目一對一方式賦予分數，但是亦可作成對複數個檢查項目之評價值的總和或平均值賦予分數。此外，亦可作成對小項目、 中項目、大項目之一個以上的分數，根據既定基準賦與加權，再根據考慮加權的分數，算出綜合判定結果。 In the above-described embodiment, the score is given in a one-to-one manner with respect to each inspection item, but a score may be given to the sum or average value of the evaluation values of the plurality of inspection items. In addition, it can also be used as a small project, One or more scores of the middle item and the large item are assigned weights according to the predetermined criteria, and the comprehensive judgment result is calculated based on the weights considered.

電腦所執行之程式亦可係沿著在本專利說明書所說明之順序按照時間序列進行處理的程式，亦可係並列或在進行呼叫時等之必要的時序進行處理的程式。 The program executed by the computer may be a program that is processed in time series along the order described in this patent specification, or may be a program that is processed in parallel or at the timing necessary for making a call.

在本專利說明書，系統係表示由複數台裝置所構成之裝置整體。 In this patent specification, the system is a device that is composed of a plurality of devices.

1‧‧‧衛生管理系統 1‧‧‧Health Management System

11‧‧‧伺服器 11‧‧‧Server

12‧‧‧終端裝置 12‧‧‧ Terminal devices

31‧‧‧CPU 31‧‧‧CPU

32‧‧‧ROM 32‧‧‧ROM

33‧‧‧RAM 33‧‧‧RAM

36‧‧‧輸入部 36‧‧‧ Input Department

37‧‧‧輸出部 37‧‧‧Output Department

38‧‧‧記憶部 38‧‧‧Memory Department

39‧‧‧通信部 39‧‧‧Communication Department

51‧‧‧使用者認證部 51‧‧‧User Authentication Department

52‧‧‧輸入資訊畫面產生部 52‧‧‧Input information screen generation department

53‧‧‧輸入資訊分析部 53‧‧‧Enter Information Analysis Department

54‧‧‧資訊記憶部 54‧‧‧Information Memory Department

55‧‧‧管理畫面產生部 55‧‧‧Management Screen Generation Department

61‧‧‧評價值輸入部 61‧‧‧Evaluation value input section

62‧‧‧評價基準值輸入部 62‧‧‧ Evaluation reference value input unit

63‧‧‧重要度設定部 63‧‧‧Importance setting department

64‧‧‧警告設定部 64‧‧‧Warning Setting Department

71‧‧‧分數處理部 71‧‧‧Score Processing Department

72‧‧‧警告通知部 72‧‧‧Warning Notification Department

73‧‧‧檢查報告書產生部 73‧‧‧ Inspection Report Generation Department

81‧‧‧分數資訊記憶部 81‧‧‧Score Information Memory Department

82‧‧‧評價基準資訊記憶部 82‧‧‧ Evaluation Standard Information Memory Department

83‧‧‧重要度資訊記憶部 83‧‧‧Importance Information Memory Department

84‧‧‧警告資訊記憶部 84‧‧‧Warning Information Memory Department

85‧‧‧檢查報告書記憶部 85‧‧‧Check report memory

91‧‧‧一覽畫面產生部 91‧‧‧List screen generation department

92‧‧‧細節畫面產生部 92‧‧‧Detail screen generation department

第1圖係顯示應用本發明之衛生管理系統之構成例的方塊圖。 Fig. 1 is a block diagram showing a configuration example of a sanitary management system to which the present invention is applied.

第2圖係顯示伺服器之硬體構成例的方塊圖。 Fig. 2 is a block diagram showing an example of the hardware configuration of the server.

第3圖係顯示店舖檢查伺服器可檢查之檢查項目例的圖。 Fig. 3 is a view showing an example of an inspection item that can be inspected by the shop inspection server.

第4圖係顯示屬於理化相關資訊與基因相關資訊之檢查項目例的圖。 Fig. 4 is a view showing an example of an inspection item belonging to physical and chemical related information and genetic related information.

第5圖係顯示店舖檢查伺服器之功能性構成例的方塊圖。 Fig. 5 is a block diagram showing an example of the functional configuration of the shop inspection server.

第6圖係顯示評價值輸入部之細節構成例的方塊圖。 Fig. 6 is a block diagram showing an example of the detailed configuration of the evaluation value input unit.

第7圖係顯示衛生管理資訊輸入畫面例的圖。 Fig. 7 is a view showing an example of a health management information input screen.

第8圖係顯示細菌數輸入畫面例的圖。 Fig. 8 is a view showing an example of a bacteria number input screen.

第9圖係顯示細菌檢查實施率輸入畫面例的圖。 Fig. 9 is a view showing an example of a bacteria test implementation rate input screen.

第10圖係顯示顧客觀點衛生管理資訊輸入畫面例的圖。 Fig. 10 is a view showing an example of a customer opinion hygiene management information input screen.

第11圖係顯示理化相關資訊輸入畫面例的圖。 Figure 11 is a diagram showing an example of a physical and chemical related information input screen.

第12圖係顯示基因相關資訊輸入畫面例的圖。 Fig. 12 is a view showing an example of a gene related information input screen.

第13圖係顯示重要度設定畫面例的圖。 Fig. 13 is a view showing an example of the importance setting screen.

第14圖係說明警告通知處理的圖 Figure 14 is a diagram illustrating the warning notification process

第15圖係顯示警告設定畫面例的圖。 Fig. 15 is a view showing an example of a warning setting screen.

第16圖係顯示警告之畫面例的圖。 Figure 16 is a diagram showing an example of a screen for warning.

第17圖係顯示檢查結果一覽畫面例的圖。 Fig. 17 is a view showing an example of a check result list screen.

第18圖係顯示細節畫面例的圖。 Figure 18 is a diagram showing an example of a detail screen.

第19圖係說明評價值輸入處理的流程圖。 Fig. 19 is a flow chart showing the evaluation value input processing.

第20圖係說明檢查結果顯示處理的流程圖。 Fig. 20 is a flow chart showing the processing of the inspection result display.

11‧‧‧伺服器 11‧‧‧Server

51‧‧‧使用者認證部 51‧‧‧User Authentication Department

52‧‧‧輸入資訊畫面產生部 52‧‧‧Input information screen generation department

53‧‧‧輸入資訊分析部 53‧‧‧Enter Information Analysis Department

54‧‧‧資訊記憶部 54‧‧‧Information Memory Department

55‧‧‧管理畫面產生部 55‧‧‧Management Screen Generation Department

61‧‧‧評價值輸入部 61‧‧‧Evaluation value input section

62‧‧‧評價基準值輸入部 62‧‧‧ Evaluation reference value input unit

63‧‧‧重要度設定部 63‧‧‧Importance setting department

64‧‧‧警告設定部 64‧‧‧Warning Setting Department

71‧‧‧分數處理部 71‧‧‧Score Processing Department

72‧‧‧警告通知部 72‧‧‧Warning Notification Department

73‧‧‧檢查報告書產生部 73‧‧‧ Inspection Report Generation Department

81‧‧‧分數資訊記憶部 81‧‧‧Score Information Memory Department

82‧‧‧評價基準資訊記憶部 82‧‧‧ Evaluation Standard Information Memory Department

83‧‧‧重要度資訊記憶部 83‧‧‧Importance Information Memory Department

84‧‧‧警告資訊記憶部 84‧‧‧Warning Information Memory Department

85‧‧‧檢查報告書記憶部 85‧‧‧Check report memory

91‧‧‧一覽畫面產生部 91‧‧‧List screen generation department

92‧‧‧細節畫面產生部 92‧‧‧Detail screen generation department

Claims (7)

一種資訊處理裝置，其係具有：衛生管理資訊取得部，其係取得處理食品的工作場所及其雇員之與衛生管理狀態有關的檢查結果；細菌相關資訊取得部，其係取得前述工作場所及前述雇員之與細菌有關的檢查結果；顧客觀點衛生管理資訊取得部，其係取得前述工作場所及前述雇員之與前述工作場所中之顧客的觀點之衛生管理狀態有關的檢查結果；理化相關資訊取得部，其係取得前述食品之與理化性檢查有關的檢查結果；基因相關資訊取得部，其係取得前述食品之與基因檢查有關的檢查結果；重要度設定部，係對與藉前述衛生管理資訊取得部、前述細菌相關資訊取得部、前述顧客觀點衛生管理資訊取得部、前述理化相關資訊取得部及前述基因相關資訊取得部所取得之前述檢查結果對應的各個檢查項目設定重要度；警告設定部，係比較因應前述重要度所預定的第1基準值，在前述檢查結果為差之結果的情況下，設定要通知的第1通知對象，以及與前述第1基準值相異的第2基準值且前述檢查結果比前述第2基準值差的結果的情況下，設定要通知的第2通知對象；及警告通知部，係在藉前述衛生管理資訊取得部、前述細菌相關資訊取得部、前述顧客觀點衛生管理資 訊取得部、前述理化相關資訊取得部及前述基因相關資訊取得部所取得的前述檢查結果是比前述第1基準值差之結果的情況，對前述第1通知對象通知警告，以及在比前述第2基準值差之結果的情況下，對前述第2通知對象通知警告。 An information processing apparatus includes: a hygiene management information acquisition unit that acquires an inspection result relating to a sanitary management state of a workplace in which the food is processed and an employee thereof; and a bacteria-related information acquisition unit that acquires the workplace and the aforementioned Employee's inspection results related to bacteria; customer opinion hygiene management information acquisition department, which is to obtain the inspection results related to the health management status of the workplace and the employees mentioned above with the customers in the workplace; physical and chemical related information acquisition department The result of the inspection relating to the physicochemical property inspection of the food; the gene-related information acquisition department obtains the inspection result related to the genetic inspection of the food; the importance setting unit obtains and obtains the health management information The importance of each inspection item corresponding to the inspection result obtained by the bacterium-related information acquisition unit, the physico-chemical management information acquisition unit, the physico-chemical information acquisition unit, and the genetic-related information acquisition unit, and the warning setting unit. Corresponding to the aforementioned importance When the result of the check is a result of the difference, the predetermined first reference value is set to be the first notification target to be notified, and the second reference value different from the first reference value, and the inspection result is higher than the second In the case of the result of the difference in the reference value, the second notification target to be notified is set; and the warning notification unit is obtained by the health management information acquisition unit, the bacteria-related information acquisition unit, and the customer opinion management management. When the result of the inspection obtained by the information acquisition unit, the physico-chemical information acquisition unit, and the genetic information acquisition unit is a result of a difference from the first reference value, the first notification target is notified of the warning, and In the case of the result of the difference in the reference value, the warning is notified to the second notification target. 如申請專利範圍第1項之資訊處理裝置，其中具有詳細顯示部，係對於被前述通知警告的檢查項目，顯示前述重要度、應進行的改善內容、是否已實施前述應進行的改善內容以及改善期限日期。 The information processing device according to claim 1, wherein the detailed display unit displays the importance level, the improvement content to be performed, the improvement content to be performed, and the improvement on the inspection item notified by the notification. Term date. 如申請專利範圍第2項之資訊處理裝置，其中前述改善期限日期係對應於前述重要度來設定。 The information processing apparatus of claim 2, wherein the improvement date and time is set corresponding to the importance degree. 如申請專利範圍第1至3項中任一項之資訊處理裝置，其中前述理化相關資訊取得部所取得的前述食品之理化性檢查的檢查檢查項目係含有水活性、pH、過氧化價、酸價、山梨酸、亞硝酸根及丙二醇中至少一者。 The information processing apparatus according to any one of claims 1 to 3, wherein the inspection and inspection item of the physical and chemical property inspection of the food obtained by the physical and chemical related information acquisition unit contains water activity, pH, peroxidation price, and acidity. At least one of a valence, sorbic acid, nitrite, and propylene glycol. 如申請專利範圍第1至3項中任一項之資訊處理裝置，其中前述基因相關資訊取得部所係取得前述食品之基因檢查的檢查項目係含有vero毒素因子、沙門氏菌因子、金黃色葡萄球菌因子及腸炎弧菌因子中至少一者。 The information processing device according to any one of claims 1 to 3, wherein the genetic related information acquisition unit is configured to include a vero toxin factor, a Salmonella factor, and a Staphylococcus aureus factor. And at least one of the Vibrio cholerae factors. 一種資訊處理方法，其係進行處理食品之工作場所的衛生管理之資訊處理裝置的資訊處理方法，其係包含以下步驟：衛生管理資訊取得部取得處理食品的工作場所及 前述工作場所中之雇員之與衛生管理狀態有關的檢查結果；細菌相關資訊取得部取得前述工作場所及前述雇員之與細菌有關的檢查結果；顧客觀點衛生管理資訊取得部取得前述工作場所及前述雇員之與前述工作場所中之顧客的觀點之衛生管理狀態有關的檢查結果；理化相關資訊取得部取得前述食品之與理化性檢查有關的檢查結果；基因相關資訊取得部取得前述食品之與基因檢查有關的檢查結果；重要度設定部對與藉前述衛生管理資訊取得部、前述細菌相關資訊取得部、前述顧客觀點衛生管理資訊取得部、前述理化相關資訊取得部及前述基因相關資訊取得部所取得之前述檢查結果對應的各個檢查項目設定重要度；警告設定部在比較因應前述重要度所預定的第1基準值，在前述檢查結果為差之結果的情況下，設定要通知的第1通知對象，以及與前述第1基準值相異的第2基準值且前述檢查結果比前述第2基準值差的結果的情況下，設定要通知的第2通知對象；及警告通知部在藉前述衛生管理資訊取得部、前述細菌相關資訊取得部、前述顧客觀點衛生管理資訊取得部、前述理化相關資訊取得部及前述基因相關資訊取得部所取得的前述檢查結果是比前述第1基準值差 之結果的情況，對前述第1通知對象通知警告，以及在比前述第2基準值差之結果的情況下，對前述第2通知對象通知警告。 An information processing method for processing an information processing device for processing hygiene management of a food workplace includes the following steps: the health management information acquisition unit obtains a workplace for processing food and The results of the inspection relating to the state of health management of the employees in the workplace; the bacteria-related information acquisition department obtains the results of the bacteria-related examinations of the workplace and the employees; and the customer's opinion management information acquisition department obtains the aforementioned workplace and the employees mentioned above The inspection result related to the health management state of the viewpoint of the customer in the workplace; the physical and chemical related information acquisition unit obtains the inspection result related to the physical and chemical inspection of the food; and the genetic related information acquisition unit acquires the food inspection related to the genetic inspection The result of the inspection is obtained by the health management information acquisition unit, the bacteria-related information acquisition unit, the customer opinion hygiene management information acquisition unit, the physical and chemical related information acquisition unit, and the genetic information acquisition unit. The importance of each of the inspection items corresponding to the inspection result is set; the warning setting unit sets the first reference value to be notified in response to the first reference value predetermined by the importance level, and sets the first notification target to be notified when the result of the inspection is poor. And the aforementioned first base When the second reference value is different and the result of the difference between the inspection result and the second reference value is set, the second notification target to be notified is set; and the warning notification unit is connected to the health management information acquisition unit and the bacteria. The inspection result obtained by the information acquisition unit, the customer opinion hygiene management information acquisition unit, the physical and chemical related information acquisition unit, and the genetic related information acquisition unit is smaller than the first reference value. In the case of the result, the warning is notified to the first notification target, and when the result is worse than the second reference value, the warning is notified to the second notification target. 一種程式產品，其係用以使電腦作用為：衛生管理資訊取得部，其係取得處理食品的工作場所及前述工作場所中的雇員之與衛生管理狀態有關的檢查結果；細菌相關資訊取得部，其係取得前述工作場所及前述雇員之與細菌有關的檢查結果；顧客觀點衛生管理資訊取得部，其係取得前述工作場所及前述雇員之與前述工作場所中之顧客的觀點之衛生管理狀態有關的檢查結果；理化相關資訊取得部，其係取得前述食品之與理化性檢查有關的檢查結果；基因相關資訊取得部，其係取得前述食品之與基因檢查有關的檢查結果；重要度設定部，係對與藉前述衛生管理資訊取得部、前述細菌相關資訊取得部、前述顧客觀點衛生管理資訊取得部、前述理化相關資訊取得部及前述基因相關資訊取得部所取得之前述檢查結果對應的各個檢查項目設定重要度；警告設定部，係比較因應前述重要度所預定的第1基準值，在前述檢查結果為差之結果的情況下，設定要通知的第1通知對象，以及與前述第1基準值相異的第2基準值且前述檢查結果比前述第2基準值差的 結果的情況下，設定要通知的第2通知對象；及警告通知部，係在藉前述衛生管理資訊取得部、前述細菌相關資訊取得部、前述顧客觀點衛生管理資訊取得部、前述理化相關資訊取得部及前述基因相關資訊取得部所取得的前述檢查結果是比前述第1基準值差之結果的情況，對前述第1通知對象通知警告，以及在比前述第2基準值差之結果的情況下，對前述第2通知對象通知警告。 A program product for causing a computer to function as: a health management information acquisition unit, which is an inspection result related to a health management state of an employee who handles food processing and an employee in the workplace; It obtains the results of the bacteria-related inspections of the workplace and the employees mentioned above; the customer opinion hygiene management information acquisition department obtains the health management status of the workplace and the employees mentioned above with the customers in the workplace. The result of the inspection is obtained by the physicochemical-related information acquisition unit, which obtains the inspection result related to the physico-chemical examination of the food; the gene-related information acquisition unit obtains the inspection result related to the genetic inspection of the food; Each inspection item corresponding to the inspection result obtained by the health management information acquisition unit, the bacteria-related information acquisition unit, the customer opinion hygiene management information acquisition unit, the physical and chemical related information acquisition unit, and the genetic related information acquisition unit Setting importance; warning setting section When comparing the first reference value predetermined by the importance degree, the first notification target to be notified and the second reference value different from the first reference value are set when the result of the check is a result of the difference. The result of the foregoing inspection is worse than the second reference value In the case of the result, the second notification target to be notified is set; and the warning notification unit is obtained by the health management information acquisition unit, the bacteria-related information acquisition unit, the customer opinion hygiene management information acquisition unit, and the physical and chemical related information. In the case where the result of the detection by the gene-related information acquisition unit is a result of a difference from the first reference value, the first notification target is notified of the warning and the result of the difference from the second reference value is We notify the warning to the second notification object.