TW589550B - Information collecting method and system thereof - Google Patents
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- TW589550B TW589550B TW091119923A TW91119923A TW589550B TW 589550 B TW589550 B TW 589550B TW 091119923 A TW091119923 A TW 091119923A TW 91119923 A TW91119923 A TW 91119923A TW 589550 B TW589550 B TW 589550B
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Abstract
Description
589550 五、發明說明（2) 因此，本發明想出了不使用條碼讀取機，不只與網頁 連結，並使1個條碼號碼具有數個機能的構造，此條碼號 碼是指記載於用以識別商品所加的日本物品代碼（J A N )、 全世界的物品代碼（U P C )、歐洲物品號碼（E A N )等.條石昂符號 (symbol)之上下左右的號碼。 也就是說，本發明以1個條碼號碼建構了在網路環境 中所需要的網路連結、電子郵件等多種通信機能以及商品 廠商所需要的風險（r i s k )管理、通信調查、活動、品牌 (b r a n d )調查等多種資訊收集機能的構造。 因此，本發明的目的在於提供一個可以活用附加在商 品上的條碼號碼、以1個條碼號碼就能實現多種機能（網頁 連結、電子郵件等）與多種資訊收集機能（風險管理、通信 調查、活動、品牌調查等）的資訊收集技術。 又，本發明的另一目的在於提供一個除了條碼號碼之 外，經由在顧客企業間從事仲介，活用各顧客企業的網址 所分配的特定號碼、成為各顧客企業間窗口的特定網址 等，而能夠實現與上述一樣之多種的機能與多種的資訊收 集機能的資訊收集技術。 本發明的資訊收集技術為了達成上述的目的，具有以 下所述的特徵。 (1 )本發明的資訊收集方法係建構在網路上，它是由 顧客終端、網頁伺服器（W e b s e r v e r )、郵件伺服器（m a i 1 server)、資料庫伺服器（database server)所構成的，並 具有以下所述的步驟：經由顧客終端輸入特定存取資訊，589550 V. Description of the invention (2) Therefore, the present invention has come up with a structure that does not use a bar code reader, not only links to a web page, but also has a number of functions for one bar code number. The Japanese article code (JAN), the world article code (UPC), the European article number (EAN), etc. added to the product. The number above and below the stone symbol. In other words, the present invention uses a single bar code number to construct a variety of communication functions such as network links, e-mail, and the like, and risk management, communication surveys, events, and brands ( The structure of various information collection functions such as brand) surveys. Therefore, an object of the present invention is to provide a bar code number attached to a product, which can realize a variety of functions (web link, email, etc.) and a variety of information collection functions (risk management, communication survey, activity) with a single bar code number. , Brand surveys, etc.). In addition, another object of the present invention is to provide a bar code number, which can be used as an intermediary between customer companies, utilizing a specific number assigned by the website address of each customer company, and a specific website address serving as a window between each customer company. Information collection technology that realizes the same functions and various information collection functions as the above. In order to achieve the above object, the information collecting technology of the present invention has the features described below. (1) The information collection method of the present invention is constructed on a network, and is composed of a client terminal, a web server (web server), a mail server (mai 1 server), and a database server (database server). And has the steps described below: entering specific access information via the customer terminal,
9967pif.ptd 第7頁 589550 五、發明說明（3) 然後發送至網頁伺服器、網頁伺服器則發送對應特定存取 資訊的目的選擇頁，在各目的別附加郵件位址（m a i 1 a d d r e s s )，然後顯示在顧客終端上、經由顧客終端從目的 選擇頁選擇所要的目的，啟動在收件人的姓名地址上已設 定目的別信件位址的郵件收發機，然後發送至郵件伺服 器、郵件伺服器則從被發送過來的郵件取得顧客的郵件位 址，然後發送所選擇目的的詢問資訊以及對這些詢問的回 答資訊，並將它顯示在顧客終端上、經由顧客終端將對於 所選擇目的之詢問資訊的回答資訊發送至郵件伺服器，郵 件伺服器取得對於所選擇目的之詢問資訊的回答資訊，並 轉送顧客的郵件位址與對所選擇目的之詢問資訊的回答資 訊，然後將它儲存在資料庫伺服器的資料庫中；以將儲存 在資料庫伺服器之資料庫中的顧客的郵件位址與對所選擇 目的之詢問資訊的回答資訊活用在商品資訊收集上的技 術。 (2 )本發明的其它資訊收集方法係建構在網路上，它 是由顧客終端、網頁伺服器、郵件伺服器、資料庫伺服器 所構成的，並具有以下所述的步驟：經由顧客終端輸入特 定存取資訊，然後發送至網頁伺服器上、網頁伺服器則發 送對應特定存取資訊的目的選擇頁，在各目的別附加郵件 位址與本文，然後將它顯示在顧客終端上、經由顧客終端 選擇所要的目的，啟動在收件人的姓名地址上已設定目的 別郵件位址，且在本文中已設定所選擇目的的詢問資訊以 及對這些詢問資訊的回答資訊的郵件收發機，然後將它發9967pif.ptd Page 7 589550 V. Description of the invention (3) Then it is sent to the web server, and the web server sends a purpose selection page corresponding to the specific access information, and attaches a mail address (mai 1 address) to each purpose. Then display it on the customer terminal, select the desired destination from the destination selection page via the customer terminal, activate the mail transceiver that has the destination letter address set on the recipient's name and address, and send it to the mail server and mail server Then, the customer's e-mail address is obtained from the sent mail, and then the inquiry information of the selected purpose and the answer information to these inquiries are sent, and it is displayed on the customer terminal, and the inquiry information for the selected purpose is transmitted through the customer terminal. The answer information is sent to the mail server. The mail server obtains the answer information for the inquiry information of the selected purpose, and forwards the customer's mail address and the answer information for the inquiry information of the selected purpose, and then stores it in the database. Server's database; to store the database in the database server's database The customer's e-mail address and the answer information to the selected purpose are used to collect product information. (2) The other information collection method of the present invention is constructed on a network, and is composed of a customer terminal, a web server, a mail server, and a database server, and has the following steps: input through the customer terminal The specific access information is then sent to the web server. The web server sends a destination selection page corresponding to the specific access information, attaches an email address and a text to each purpose, and then displays it on the customer terminal. The terminal selects the desired destination, activates the mail transceiver that has a destination email address set on the recipient's name and address, and has set the inquiry information of the selected destination and the response information to the inquiry information in this article, and then sends It sends
9967pif.ptd 第8頁 589550 五、發明說明（4) 送至郵件伺服器、郵件伺服器則從所發送的郵件取得顧客 的郵件位址與對所選擇目的之詢問資訊的回答資訊，然後 轉送顧客的郵件位址與對所選擇目的之詢問資訊的回答資 訊，將它儲存在資料庫伺服器的資料庫中，它是一種將儲 存在資料庫伺服器之資料庫中的顧客郵件位址以及對所選 擇目的之詢問資訊的回答資訊活用在商品資訊收集上的技 術。 (3 )在上述（1 )或（2 )的資訊收集方法中，還具有建構 在網路上的顧客企業終端，在顧客企業終端提供以顧客的 郵件位址以及對所選擇目的之詢問資訊的回答資訊為基礎 經自動合計•統計處理之處理結果的步驟。 (4 )在上述（3 )的資訊收集方法中，目的選擇頁的目的 是指以緊急聯絡作為目的者，經由顧客終端選擇緊急聯絡 的場合，是指經由資訊提供者所提供的資訊以特定商品與 特定顧客。 (5 )在上述（4 )的資訊收集方法中，它可以因應由資訊 提供者對於特定商品所提供的資訊件數，自動檢查其緊急 程度，然後通知商品的製造廠商。 (6 )在上述（3 )的資訊收集方法中，目的選擇頁的目的 是指以通信調查、活動（c a m p a i g η )、品牌調查為目的者， 經由顧客終端選擇通信調查、活動或品牌調查時，係根據 資訊提供者所提供的資訊件數來自動評價通信調查、活動 或品牌調查的商品知名度與認知度。 (7 )在上述（1 )或（2 )的資訊收集方法中，特定存取資9967pif.ptd Page 8 589550 V. Description of the invention (4) The mail server will get the customer's mail address and answer information for the selected purpose from the mail sent to the mail server, and then forward it to the customer Mail address and answer information to the inquiry information of the selected purpose, and store it in the database of the database server. It is a customer mail address stored in the database of the database server and The answer information of the inquiry information of the selected purpose is a technology that utilizes the collection of product information. (3) In the above-mentioned information collection method of (1) or (2), there is a customer enterprise terminal built on the network, and the customer enterprise terminal provides the customer's mail address and answers to the inquiry information of the selected purpose. Information-based processing steps that are automatically aggregated and statistically processed. (4) In the information collection method of (3) above, the purpose of the purpose selection page refers to the case where the emergency contact is used as the destination, and when the emergency contact is selected via the customer terminal, it refers to the specific product through the information provided by the information provider. With specific customers. (5) In the information collection method of (4) above, it can automatically check the urgency of the information provided by the information provider for a specific product, and then notify the manufacturer of the product. (6) In the information collection method of (3) above, the purpose of the purpose selection page refers to a person who selects a communication survey, event, or brand survey via a customer terminal for the purpose of communication survey, campaign (campaig η), or brand survey. Based on the number of pieces of information provided by the information provider, it automatically evaluates the product awareness and awareness of communication surveys, events or brand surveys. (7) In the information collection method of (1) or (2) above, the specific access information
9967pif.ptd 第9頁 589550 五、發明說明（5) 訊是指活用附加在商品上的條碼號碼。 (8 )在上述（1 )或（2 )的資訊收集方法中，特定存取資 訊是指在顧客企業間從事仲介，活用顧客企業的網址所分 配的特定號碼。 (9 )在上述（1 )或（2 )的資訊收集方法中，特定存取資 訊是指活用成為顧客企業間窗口之特定網址。 (1 0 )本發明的資訊收集系統係建構在網路上，它具有 顧客終端、網頁伺服器、郵件伺服器與資料庫伺服器，並 個別具有如下所述的裝置：顧客終端具有輸入特定存取資 訊，然後發送至網頁伺服器的裝置、從目的選擇頁選擇所 要的目的，啟動在收件人的的姓名地址上已設定目的別郵 件位址的郵件收發機，然後將它發送至郵件伺服器的發送 裝置、以及將對於所選擇目的之詢問資訊的回答資訊發送 至郵件伺服器的裝置。網頁伺服器具有發送對應特定存取 資訊的目的選擇頁，在各目的別附加郵件位址，然後顯示 在顧客終端上的裝置。郵件伺服器具有從發送的郵件取得 顧客的郵件位址，發送所選擇目的之詢問資訊與對詢問資 訊的回答資訊，然後顯示在顧客終端上的裝置，以及取得 對所選擇目的之詢問資訊的回答資訊，轉送顧客的郵件位 址與所選擇目的之詢問資訊的回答資訊，然後將它儲存在 資料庫伺服器之資料庫内的裝置。資料庫伺服器具有儲存 顧客的郵件位址與對所選擇目的之詢問資訊的回答資訊的 裝置。 (1 1 )使用本發明的其它資訊收集系統係建構在網路9967pif.ptd Page 9 589550 V. Description of Invention (5) The news refers to the use of the barcode number attached to the product. (8) In the information collection method of (1) or (2) above, the specific access information refers to the intermediary between the customer companies and the specific number assigned by the website of the customer company. (9) In the information collection method of (1) or (2) above, the specific access information refers to a specific URL that becomes a window between customers. (10) The information collection system of the present invention is constructed on a network, and has a customer terminal, a web server, a mail server, and a database server, and each has the following devices: the customer terminal has input-specific access Information, and then send it to the device of the web server, select the desired destination from the destination selection page, activate the mailer with the destination mail address set on the recipient ’s name and address, and send it to the mail server A sending device, and a device that sends response information to the mail server to answer information about the selected purpose. The web server has a device that sends a destination selection page corresponding to specific access information, attaches an e-mail address to each destination, and displays it on the customer terminal. The mail server has a device that obtains the customer's mail address from the sent mail, sends inquiry information for the selected purpose and response information to the inquiry information, and displays the information on the customer terminal, and obtains answers to the inquiry information for the selected purpose. Information, forwards the customer's mail address and the answer information of the inquiry information of the selected purpose, and then stores it in a device in the database of the database server. The database server has a means for storing the mail address of the customer and the answer information to the inquiry information of the selected purpose. (1 1) Other information collection systems using the present invention are built on the network
9967pif.ptd 第10頁 589550 五、發明說明（6) 上，它具有顧客終端、網頁伺服器、郵件伺服器與資料庫 伺服器，它們各具有如下所述的裝置：顧客終端具有輸入 特定存取資訊，然後傳送至網頁伺服器上的裝置、從目的 選擇頁選擇所要的目的，啟動在收件人的姓名地址上已設 定目的別郵件位址，且在本文已設定所選擇目的之詢問資 訊與對這些詢問資訊的回答資訊的郵件收發機，將它發送 至郵件伺服器的裝置。網頁伺服器具有發送對應特定存取 資訊的目的選擇頁，在各目的別附加郵件位址與本文，然 後將它顯示在顧客終端的裝置。郵件伺服器具有從發送的 郵件取得顧客的郵件位址與對所選擇目的之詢問資訊的回 答資訊，轉送顧客的郵件位址與對所選擇目的之詢問資訊 的回答資訊，然後將它儲存在資料庫伺服器之資料庫中的 裝置。資料庫伺服器具有儲存顧客的郵件位址與對所選擇 目的之詢問資訊的回答資訊的裝置。 (1 2 )在上述（1 0 )或（1 1 )的資訊收集系統中，還具有建 構在網路上的顧客企業終端，顧客企業終端具有提供以顧 客的郵件位址與所選擇目的之詢問資訊的回答資訊為基礎 經自動合計、統計處理之處理結果的裝置。 圖式之標示說明： 1 :顧客終端 2 :網頁伺月良器 3 :郵件伺服器 4 :資料庫伺服器9967pif.ptd Page 10 589550 5. In the description of the invention (6), it has a customer terminal, a web server, a mail server, and a database server, each of which has the following devices: the customer terminal has input-specific access Information, and then send it to the device on the web server, select the desired destination from the destination selection page, activate the destination email address set on the recipient ’s name and address, and set the inquiry information for the selected destination in this article. The mail transceiver that responds to these inquiries sends it to the mail server device. The web server has a device that sends a destination selection page corresponding to specific access information, attaches a mail address and a text to each destination, and displays it on the client terminal. The mail server has the customer's mail address and the answer information for the selected purpose inquiry information from the sent mail, and forwards the customer's mail address and the answer information for the selected purpose inquiry information, and then stores it in the data A device in the library's database. The database server has a means for storing the mail address of the customer and the answer information to the inquiry information of the selected destination. (1 2) In the above-mentioned (1 0) or (1 1) information collection system, there is also a customer enterprise terminal built on the network, and the customer enterprise terminal has inquiry information provided by the customer's email address and the selected purpose The answer information is a device based on the processing result of automatic totalization and statistical processing. Graphical labeling instructions: 1: customer terminal 2: web server good server 3: mail server 4: database server
9967pif.ptd 第11頁 589550 五、發明說明（8) 構在作為網路之一例的網際網路上，它是由顧客終端1、 網頁伺服器2、郵件伺服器3、資料庫伺服器4以及企業終 端5等所構成的。 顧客終端1是顧客在與網頁伺服器2之間進行資訊的收 發，以及在與郵件伺服器3之間進行郵件資訊收發的終端 裝置，特別是它具有輸入附加在商品上的條碼號碼，然後 將它發送至網頁伺服器2的裝置、從目的選擇頁選擇所要 的目的，啟動在收件人的姓名地址已設定目的別郵件位址 的郵件收發機，然後將它發送至郵件伺服器3的裝置、以 及將所選擇目的之詢問資訊的回答資訊發送至郵件伺服器 3的裝置等各種機能。此顧客終端1並未特別限定，如個人 電腦（PC)、行動電話、行動裝置（mob i le)等終端裝置皆可 使用。 網頁伺服器2是在與顧客所使用的顧客終端1之間進行 資訊的收發，以及在與資料庫伺服器4之間進行資訊的收 發，係為仲介各種處理的伺服器，尤其它具有發送對應條 碼號碼的目的選擇頁，在各目的別附加郵件位址，然後將 它顯示在顧客終端1上的裝置等各種機能。 郵件伺服器3在與顧客所使用的顧客終端1之間進行郵 件資訊的收發，並在與資料庫伺服器4之間進行郵件資訊 的收發，是一種仲介各種處理的伺服器，尤其它具有從發 送的郵件取得顧客的郵件位址，發送所選擇目的之詢問資 訊與對詢問資訊的回答資訊，然後將它顯示在顧客終端1 上的裝置、取得對詢問資訊的回答資訊，將顧客的郵件位9967pif.ptd Page 11 589550 V. Description of the invention (8) It is constructed on the Internet as an example of the Internet. It consists of a customer terminal 1, a web server 2, a mail server 3, a database server 4, and an enterprise. The terminal 5 and the like. The customer terminal 1 is a terminal device for customers to send and receive information to and from the web server 2 and to send and receive mail information to and from the mail server 3. In particular, it has a barcode number attached to a product, and then It sends it to the device of the web server 2, selects the desired destination from the destination selection page, activates the mail transceiver whose destination address is set in the recipient's name and address, and sends it to the device of the mail server 3. And various functions such as a device that sends answer information of the inquiry information of the selected destination to the mail server 3. This customer terminal 1 is not particularly limited, and terminal devices such as a personal computer (PC), a mobile phone, and a mobile device (mobile) can be used. The web server 2 is a server that transmits and receives information to and from the customer terminal 1 used by the customer, and transmits and receives information to and from the database server 4. It is a server that mediates various processes, especially it has a transmission response The purpose selection page of the bar code number is added with various functions such as a mail address to each purpose and displayed on the customer terminal 1. The mail server 3 sends and receives mail information to and from the customer terminal 1 used by the customer, and sends and receives mail information to and from the database server 4. It is a server that mediates various processes. The sent email obtains the customer's email address, sends the inquiry information of the selected destination and the response information to the inquiry information, and then displays it on the device of the customer terminal 1, obtains the response information to the inquiry information, and sets the customer's mail address.
9967pii.ptd 第13頁 589550 五、發明說明（9) 址與所選擇目的之詢問資訊的回答資訊儲存在資料庫伺服 器4之資料庫内的裝置等的各種機能。 資料庫伺服器4是具有儲存在網頁伺服器2之間進行收 發的資訊，或在郵件伺服器3之間進行收發之郵件資訊之 資料庫的伺服器，尤其是它具有儲存顧客的郵件位址與對 所選擇目的之詢問資訊之回答資訊的資料庫，而且在資料 庫中事先儲存了互相對應的條碼號碼、目的選擇頁以及目 的選擇頁的各目的別的郵件位址，且記載目的別之詢問資 訊的郵件本文等也儲存在資料庫内。 顧客企業終端5是在與郵件伺服器3之間進行郵件資訊 收發的終端裝置，尤其它具有提供以顧客的郵件位址與所 選擇目的之詢問資訊的回答資訊為基礎經自動合計、統計 處理之處理結果的裝置等各種機能，且顧客企業終端5也 可在與網頁伺服器2之間進行資訊的收發。 接著將根據第1圖與第2圖，並參照第3圖來說明在本 實施例的資訊收集系統中，資訊收集方法的處理流程之一 範例。 (1 )顧客經由顧客終端1從Hatch Box(網際數值股份有 限公司的軟體技術：h a t c h i n s i d e )或瀏覽器（b r 〇 w s e r )輸 入，將此條碼號碼發送至網頁伺服器2 (步驟S 1 ，S 2 )。此 條碼號碼如圖3所示，係為如在日本物品代碼（J A N c 〇 d e )、世界的物品代碼（U P C )、歐洲物品代碼（W A N )等為 識別商品所附加的條碼符號之下（或上、左、右）所記載的 號碼，在此顯示為「4 9 4 0 0 7 6 2」。9967pii.ptd Page 13 589550 V. Description of the invention (9) Various functions of the device and the like stored in the database of the database server 4 in response to the inquiry information of the address and the selected destination. The database server 4 is a server having a database storing information transmitted and received between the web server 2 and mail information transmitted and received between the mail servers 3, and in particular, it has a mail address for storing customers A database of answers to the inquiry information of the selected purpose, and the corresponding barcode numbers, destination selection pages, and destination selection page mail addresses are stored in the database in advance, and the purpose is recorded The text of the e-mail asking for information is also stored in the database. The customer enterprise terminal 5 is a terminal device that transmits and receives mail information to and from the mail server 3, and in particular, it provides automatic answering and statistical processing based on the customer's mail address and the answer information of the inquiry information of the selected destination. Various functions such as a device for processing results, and the customer company terminal 5 may transmit and receive information to and from the web server 2. Next, an example of the processing flow of the information collection method in the information collection system of this embodiment will be described with reference to FIGS. 1 and 2 and with reference to FIG. 3. (1) The customer inputs from the Hatch Box (software technology of Internet Value Corporation: hatchinside) or the browser (br owser) via the customer terminal 1, and sends the barcode number to the web server 2 (steps S1, S2 ). As shown in Figure 3, this barcode number is under the bar code symbol (or Japanese article code (JAN c ode), world article code (UPC), European article code (WAN), etc.) attached to identify the product (or (Up, left, right) The numbers listed here are displayed as "4 9 4 0 0 7 6 2".
9967pif.ptd 第14頁 589550 五、發明說明（ίο) (2 )網頁伺服器2則從資料庫伺服器4取得對應條碼號 碼的目的選擇頁，發送對應條碼號碼的目的選擇頁，在各 目的別附加郵件位址，然後將它顯示在顧客終端1上（步驟 S 3、S 4、S 5 )，在此選擇頁中，例如是作為其中一範例的 記載著（a )緊急聯絡、（b )通信調查、（c )活動、（d )品牌調 查等可以作為任意選擇之目的。 (3 )顧客經由顧客終端1從目的選擇頁選擇所要的目 的，啟動在收件人的姓名地址上已設定郵件位址的郵件收 發機，並將它發送至郵件伺服器3 (步驟S 6、S 7、S 8 )。在 步驟S 7從與網頁的連結移至電子郵件的收發機能，這時顧 客可以選擇（a )緊急聯絡（收件人的姓名地址： k i n k y u u @ · · ·)、通信調查（收件人的姓名地址·· a n k e t 〇 @ ···)、活動（收件人的姓名地址： c a n p e η @ · · ·)、品牌調查（收件人的姓名地址： burando® · ··)中的任何一項，不用輸入任何資料直接 發送。 (4 )郵件伺服器3則從所發出的郵件取得所選擇的目 的、顧客的郵件位址，並從資料庫伺服器4取得記載所選 擇之詢問資訊的郵件本文，回覆此郵件本文，然後將它顯 示在顧客終端1上（步驟S9、S1 0、SI 1 )。 (5 )顧客經由顧客終端1記入做為對於記載所選擇目的 之詢問資訊的郵件本文之回答資訊的必要事項，然後將它 發送至郵件伺服器3 (步驟S 1 2、S 1 3 )。所選擇目的的詢問 資訊如圖3所示，緊急聯絡的場合，對於「請說一下您的9967pif.ptd Page 14 589550 5. Description of the invention (ίο) (2) The web server 2 obtains the purpose selection page corresponding to the barcode number from the database server 4, and sends the purpose selection page corresponding to the barcode number. Attach the mail address and display it on the customer terminal 1 (steps S3, S4, S5). In this selection page, for example, (a) emergency contact, (b) Communication surveys, (c) activities, (d) brand surveys, etc. can be used for arbitrary selection purposes. (3) The customer selects the desired destination from the destination selection page via the customer terminal 1, activates the mail transceiver whose mail address has been set on the recipient's name and address, and sends it to the mail server 3 (step S6, S 7, S 8). In step S7, the link from the web page is moved to the e-mail transceiver function. At this time, the customer can choose (a) emergency contact (recipient's name and address: kinkyuu @ · · ·), communication survey (recipient's name and address ·· anket 〇 @ ···), event (recipient's name and address: canpe η @ · · ·), brand survey (recipient's name and address: burando® · ··), do not use Enter any information and send directly. (4) The mail server 3 obtains the selected destination and the customer's mail address from the sent mail, and obtains the mail body of the selected inquiry information from the database server 4, and responds to the mail body, and then It is displayed on the customer terminal 1 (steps S9, S1 0, SI 1). (5) The customer enters, via the customer terminal 1, the necessary information for the reply message of the mail which records the inquiry information of the selected purpose, and then sends it to the mail server 3 (steps S1 2, S1 3). The inquiry information of the selected purpose is shown in Figure 3. For emergency contact, for "Please say your
9967pi f.ptd 第15頁 589550 五、發明說明（11) 症狀」的詢問，則選擇（a )感覺不舒服，肚子痛、（b )有怪 味、（c )有異臭，再記入做為「顧客的資訊」之聯絡地 址、郵遞區號、姓名等，並加以回答。 (6 )郵件伺月良器3則取得對所選擇目的之詢問資訊的回 答資訊，轉送顧客的郵件位址與對所選擇目的之詢問資訊 的回答資訊，然後將這些資訊儲存在資料庫伺服器4的資 料庫内（步驟S14)。 (7 )被儲存在資料庫伺服器4的資料庫之後，就可以將 顧客的郵件位址與對所選擇目的之詢問資訊的回答資訊實 際運用在商品的資訊收集上。 例如在資料庫伺服器4分批處理儲存在資料庫的顧客 郵件位址、對所選擇目的之詢問資訊的回答資訊，將處理 的結果透過郵件伺服器3把報告等發送至顧客企業終端5， 並提供給商品的顧客企業（步驟S 1 5、S 1 6、S 1 7 )。 在資料庫伺服器4的分批處理中，可以定期解析記載 對各目的別之詢問資訊之回答資訊的郵件内容並進行資料 庫化處理，如第3圖所示，係能夠從資料中進行自動合 計•統計處理，並於任意的時點將將報告發送至顧客企業 終端5等進行各種處理。 在顧客企業方面，可以經由顧客企業終端5瀏覽網 頁，這時只要輸入密碼（p a s s w 〇 r d )、識別碼（I D， i d e n t i f i c a t i〇η )等就可以看到處理的結果，由於可以看 到自動合計•統計處理的處理結果，因此也能管理緊急聯 絡時的緊急標準（丨e v e 1 )。9967pi f.ptd Page 15 589550 5. Inventory (11) Symptoms ", choose (a) feel uncomfortable, stomach pain, (b) have a strange smell, (c) have an unusual smell, and then record it as" Customer Information, "and answer the contact address, postal code, and name. (6) The mail service device 3 obtains the answer information to the inquiry information of the selected purpose, forwards the customer's mail address and the answer information to the inquiry information of the selected purpose, and then stores these information in the database server 4 database (step S14). (7) After being stored in the database of the database server 4, the mail address of the customer and the answer information to the inquiry information of the selected purpose can be actually used in the collection of the product information. For example, the database server 4 processes the customer mail addresses stored in the database in batches, the response information to the inquiry information of the selected purpose, and sends the results of the processing to the customer enterprise terminal 5 through the mail server 3. The product is provided to the customer's enterprise (steps S 1 5, S 1 6, S 1 7). In the batch processing of the database server 4, it is possible to periodically analyze the contents of the mails that record the answer information to the inquiry information for each purpose and perform database processing. As shown in Figure 3, it can automatically perform the processing from the data. Aggregate and statistical processing, and send reports to the customer company terminal 5 and other various processes at any time. For the customer company, you can browse the web page through the customer company terminal 5. At this time, as long as you enter the password (passw 〇rd), identification code (ID, identificati〇η), you can see the processing results, because you can see the automatic totals • statistics The processing result of the process can therefore also manage the emergency criteria (丨 eve 1) at the time of emergency contact.
9967pif.ptd 第16頁 589550 五、發明說明（12) 因此，根據本實施例，經由網際網路接續，建構由顧 客終端1 、網頁伺服器2 、郵件伺服器3 、資料庫伺服器4 、 顧客企業終端5等所構成的資訊收集系統，活用商品所附 加的條碼號碼，可以獲得以下的效果。 (1 )顧客不必使用條碼讀取機或與網址（U R L )頁連結， 在網路的環境下就可以隨時隨地用1個條碼號碼與網頁連 結，或實現電子郵件等多種通信機能。商品廠商也能實現 必要的風險管理、通信調查、活動、品牌調查等多種資訊 收集機能，這時只要從H a t c h Β ο X輸入就可以簡單對應。 (2 )在緊急聯絡方面，以前是藉由電話、郵件位址的 輸入而由顧客提供的資訊，以取得商品的資訊與特定資訊 提供者，但在本實施例中只要輸入商品所附加的條碼號 碼，就可輕易地特定商品或資訊提供者。 (3 )也可以從行動電話及行動裝置輸入，而具有即時 性，緊急聯絡係可以按照來自資訊提供者的郵件接收數， 自動通知商品之製造廠商的負責人，並可根據同一條碼號 碼的接收郵件數自動檢查緊急的程度。 (4 )在通信調查、活動、品牌調查中，也可以根據所 接收的郵件數，自動評價所輸入之條碼號碼之商品知名 度、言忍知度的涓J量器（b a r〇m e t e r )。 (5 )因為在通信調查、活動、品牌調查中，可以確實 地取得顧客的郵件位址，故可告知下次的通信調查、活 動、品牌調查，繼續維持與顧客的關係，並可寄給這些資 訊提供者感謝信函，或設定抽獎中獎的機會等，進一步提9967pif.ptd Page 16 589550 V. Description of the invention (12) Therefore, according to this embodiment, the client terminal 1, web server 2, mail server 3, database server 4, and customer are connected via the Internet. An information collection system composed of a business terminal 5 or the like can make use of a barcode number attached to a product to obtain the following effects. (1) Customers do not need to use a bar code reader or link to a URL (U R L) page. In a network environment, they can use one bar code number to connect to a web page at any time, any place, or realize various communication functions such as e-mail. Commodity manufacturers can also implement various information collection functions such as risk management, communication surveys, events, and brand surveys. In this case, you can simply respond by typing in H a t c h Β ο X. (2) In the case of emergency contact, the information provided by customers through telephone and mail address input was used to obtain product information and specific information providers, but in this embodiment, as long as the barcode attached to the product is entered Number, you can easily identify the product or information provider. (3) It can also be input from mobile phones and mobile devices, and it is instantaneous. The emergency contact can automatically notify the person in charge of the manufacturer of the product according to the number of mails received from the information provider, and can receive according to the same barcode number. The number of messages is automatically checked for the degree of urgency. (4) In communication surveys, campaigns, and brand surveys, you can also automatically evaluate the product popularity and tolerance of the entered barcode number based on the number of mails received (b a r0m e t e r). (5) Since the customer's e-mail address can be reliably obtained in communication surveys, events, and brand surveys, the next communication survey, event, and brand survey can be informed to maintain the relationship with customers and can be sent to these Thank you letter from the information provider, or set up a chance to win the lottery, etc.
9967pif.ptd 第17頁 589550 五、發明說明（13) 高顧客的參與度。 第二實施例 第4圖表本發明之第二實施例之資訊收集系統的概略 結構圖，第5圖是在本實施例的資訊收集系統中，表資訊 收集方法之處理流程的流程圖。 本實施例的資訊收集系統，與上述的第一實施例一 樣，例如在第4圖所示的一範例，活用作為特定存取資訊 之一範例的條碼，建構在作為網路之一範例的網際網路 上，它是由顧客終端1 、網頁伺服器2、郵件伺服器3、資 料庫伺服器4與顧客企業終端5等所構成的，構成此資訊收 集系統之各裝置的各種機能大致上與上述之第一實施例一 樣，故在此不再做詳細的說明。 本實施例與上述第1實施例的不同點在於資訊收集方 法的處理，啟動郵件收發機時，在收件人的姓名地址上已 設定目的別郵件位址，並在本文設定對所選擇目的之詢問 資訊的回答資訊，亦即在本實施例的資訊收集系統中，資 訊收集方法的處理流程如第4圖及第5圖所示，按照以下的 處理流程進行。 (1 )顧客可經由顧客終端1從H a t c h Β ο X或劉覽器輸入 附加在商品上的條碼號碼，然後將此條碼號碼傳送至網頁 伺服器2 (步驟S 2 1 、S 2 2 )。 (2 )網頁伺服器2則從資料庫伺服器4取得對應條碼號 碼的目的選擇頁，發送對應此條碼號碼的目的選擇頁，將9967pif.ptd Page 17 589550 5. Description of the invention (13) High customer participation. Second Embodiment FIG. 4 is a schematic structural diagram of an information collection system according to a second embodiment of the present invention. FIG. 5 is a flowchart of a process flow of a table information collection method in the information collection system of this embodiment. The information collection system of this embodiment is the same as the first embodiment described above. For example, in the example shown in FIG. 4, a barcode that is an example of specific access information is utilized, and it is constructed on the Internet as an example of the network. On the Internet, it is composed of a customer terminal 1, a web server 2, a mail server 3, a database server 4, and a customer enterprise terminal 5. The various functions of the devices constituting this information collection system are roughly the same as those described above. It is the same as the first embodiment, so it will not be described in detail here. The difference between this embodiment and the above-mentioned first embodiment lies in the processing of the information collection method. When the mail transceiver is started, the destination mail address has been set on the recipient's name and address, and the selected destination is set here. The answer information of the inquiry information, that is, in the information collection system of this embodiment, the processing flow of the information collection method is as shown in FIG. 4 and FIG. 5 and is performed according to the following processing flow. (1) The customer can input the barcode number attached to the product from the customer terminal 1 from H a t c h Β ο X or Liu Lan, and then transmit the barcode number to the web server 2 (steps S 2 1, S 2 2). (2) The web server 2 obtains the destination selection page corresponding to the barcode number from the database server 4 and sends the destination selection page corresponding to the barcode number.
9967pif.ptd 第18頁 589550 五、發明說明（14) 郵件位址與本文附加在各目的別上，然後將它顯示在顧客 終端1上（步驟S 2 3、S 2 4、S 2 5 ) ° (3 )顧客可經由顧客終端1從目的選擇頁選擇所要的目 的，啟動在收件人姓名地址上已設定目的別郵件位址，且 在本文已設定對所選擇目的之詢問資訊的回答資訊的郵件 收發機，記入做為對本文的回答資訊的必要事項，然後將 它傳送至郵件伺服器3 (步驟S 2 6、S2 7、S 2 8、S 2 9 )。 (4 )郵件伺月良器3則從所發送的郵件中取得顧客的郵件 位址、對所選擇目的之詢問資訊的回答資訊，轉送顧客的 郵件位址與對所選擇目的之詢問資訊的回答資訊，然後將 這些資訊儲存在資料庫伺服器4的資料庫中（步驟S 3 0 )。 (5 )在資料庫伺服器4分批處理儲存在資料庫中的顧客 的郵件位址與對所選擇目的之詢問資訊的回答資訊，將此 處理結果經由郵件伺服器3，將報告等發送至顧客企業終 端5，提供給商品的顧客企業（步驟S31、S32、S33)。 因此，在本實施例中也可以獲得與第一實施例相同的 效果，尤其在本實施例中，在啟動郵件收發機之際，在收 件人的姓名地址已設定目的別郵件位址、在本文已設定對 所選擇目的之詢問資訊的回答資訊，因此，可以一次回答 對所選擇的詢問，以減少郵件的收發次數。 第三實施例 第6圖表本發明之第三實施例的資訊收集系統的概略 結構圖，第7圖表在本實施例的資訊收集系統中，資訊收9967pif.ptd Page 18 589550 V. Description of the invention (14) The mail address and the text are attached to each purpose, and then it is displayed on the customer terminal 1 (steps S 2 3, S 2 4, S 2 5) ° (3) The customer can select the desired destination from the destination selection page via the customer terminal 1, and activate the destination email address that has been set on the recipient's name and address, and the answer information for the inquiry information of the selected destination has been set in this article. The mail transceiver records the necessary information as the answer information to the text, and then transmits it to the mail server 3 (steps S 2 6, S 2 7, S 2 8, S 2 9). (4) The mail service device 3 obtains the customer's mail address, the answer information of the inquiry information of the selected purpose from the sent mail, and forwards the customer's mail address and the answer of the inquiry information of the selected purpose. The information is then stored in the database of the database server 4 (step S 30). (5) The database server 4 processes the mail addresses of customers stored in the database and the answer information to the inquiry information of the selected purpose in batches, and sends the results of the processing to the mail server 3 through reports and the like to The customer company terminal 5 is provided to the customer company of the product (steps S31, S32, and S33). Therefore, in this embodiment, the same effect as that in the first embodiment can also be obtained. Especially in this embodiment, when the mail transceiver is activated, the destination mail address has been set in the recipient's name and address. This article has set the answer information for the inquiry information of the selected purpose, so you can answer the selected inquiry at one time to reduce the number of times of mail sending and receiving. Third Embodiment FIG. 6 is a schematic configuration diagram of an information collection system according to a third embodiment of the present invention. FIG. 7 is a diagram of information collection in the information collection system of this embodiment.
9967pif.ptd 第19頁 589550 五、發明說明（15) 集方法的處理流程圖，第8圖表宣傳活動的結構說明圖。 本實施例的資訊收集系統，其活動的具體結構實例如 第8圖所示，以大眾傳播媒體以及店頭的宣傳，使大批的 顧客知道有此活動，依此顧客能夠參加抽獎中獎或是一定 中獎等的活動。 以參加抽獎中獎的場合為例，實際購買該商品的消費 者、實際使用者、告知該商品之條碼號碼的認知者等人可 以參加，這時與上述之第一實施例與第二實施例一樣，從 終端輸入商品的條碼號碼，從抽獎中獎的目的選擇頁選擇 所要的路線，啟動郵件收發機，發送自動回函郵件者就可 以參加此活動，從參加此活動的顧客名單中抽出幸運中獎 名單，贈送商品給他們。 參加一定中獎的場合，只以實際購買商品的消費者為 對象，這時的做法與上述的第一、第二實施例不同，在如 第6圖所示的資訊收集系統的結構中，以第6圖及第7圖所 示之資訊收集方法的處理方式來實現，以下將根據第6圖 及第7圖，一面參照第8圖舉例說明本實施例之資訊收集系 統、資訊收集方法的處理流程。 本實施例之資訊收集系統如第6圖所示，它被建構在 網路上，是由顧客終端1 、網頁伺服器2 、郵件伺服器3 、 資料庫伺服器4與顧客企業終端5等所構成的，構成此資訊 收集系統之各裝置的各種機能，與上述之第一實施例與第 二實施例大致相同，在此不再贅述。 在本實施例中，以第6圖所示之一定中獎的活動為9967pif.ptd Page 19 589550 V. Process flow chart of the description of the invention (15), and the structure explanatory diagram of the 8th graphic publicity activity. The specific structure example of the activity of the information collection system of this embodiment is shown in FIG. 8. With mass media and storefront publicity, a large number of customers are aware of this activity, so that customers can participate in the lucky draw or win certain prizes. And other activities. Taking the occasion of participating in the lottery as an example, consumers who actually purchase the product, actual users, recognizers who informed the barcode number of the product, etc. can participate. At this time, it is the same as the first embodiment and the second embodiment described above. Enter the barcode number of the product from the terminal, select the desired route from the purpose selection page of the prize draw, activate the mail transceiver, and send the automatic reply mail to participate in this event, and draw the lucky list from the list of customers participating in the event. Give them merchandise. In the case of participating in a certain prize, only the consumers who actually purchase the goods are targeted. At this time, the method is different from the first and second embodiments described above. In the structure of the information collection system shown in FIG. The processing method of the information collection method shown in FIG. 7 and FIG. 7 is implemented. The processing flow of the information collection system and the information collection method of this embodiment will be described with reference to FIG. 8 and FIG. 8 as an example. The information collection system of this embodiment is shown in Fig. 6. It is constructed on the network and is composed of a customer terminal 1, a web server 2, a mail server 3, a database server 4, and a customer enterprise terminal 5. The various functions of the devices constituting the information collection system are substantially the same as those of the first embodiment and the second embodiment described above, and are not repeated here. In this embodiment, a certain winning event shown in FIG. 6 is
9967pif.ptd 第20頁 589550 五、發明說明（16) 例，顧客1 1從商品販賣店（A ) 1 2購入商品，取得應徵貼 紙，將所需的應徵貼紙貼在應徵用紙上，然後拿到商品販 賣店（B ) 1 3去，以取得印有特定存取資訊的刮卡（s c r a t c h c a r d )，此活動的資訊收集方法的處理流程例如圖6及圖7 所示，印有特定存取資訊的東西並不限定使用刮卡，例如 剝落之後就不能再貼上去的明信片等，尤其在到達顧客手 上之前可以保持特定存取資訊之隱匿性者，皆可廣為使 用。 (1 )顧客1 1至商品販賣店（A ) 1 2購入所要的商品，以取 得貼在該商品上的應徵貼紙，然後將此應徵貼紙貼在應徵 用紙上，並將此應徵用紙交給商品販賣店（B ) 1 3 (步驟 S 4 1 、S 4 2 )，此應徵用紙如圖8所示，在1張應徵用紙上貼3 張應徵貼紙，貼數張或1張皆可參加應徵，應徵用紙可以 帶至與購入商品的商品販賣店（A ) 1 2不同家的商品販賣店 (B ) 1 3 ，也可以帶至購入商品的商品販賣店（A ) 1 2 (2 )商品販賣店（B ) 1 3收到貼好應徵貼紙的應徵用紙之 後，就將印刷存取號碼的刮卡交給顧客1 1 (步驟S43 )，此 存取號碼是包括店舖識別碼的唯一號碼，如第8圖所示的 「4 9 4 0 0 7 6 2」即是其中之一例。 (3 )顧客1 1撓起刮卡的可刮除部分，辨識其存取號 碼，經由顧客終端1 ，從H a t c h Β ο X或瀏覽器輸入印刷在刮 卡上的存取號碼，然後將此存取號碼發送至網頁伺服器 2(步驟S44)。 (4 )網頁伺服器2則從資料庫伺服器4取得對應存取號9967pif.ptd Page 20 589550 V. Description of the invention (16) For example, the customer 1 1 purchases a product from a merchandise store (A) 1 2 and obtains an application sticker. The required application sticker is affixed to the application paper and then obtained. Go to the merchandise store (B) 1 3 to get a scratchcard printed with specific access information. The processing flow of the information collection method for this activity is shown in Figures 6 and 7, for example. Things are not limited to scratch cards, such as postcards that cannot be affixed after peeling off, especially those who can maintain the concealment of specific access information before reaching customers, can be widely used. (1) Customer 1 1 to the merchandise store (A) 1 2 purchases the desired product to obtain the application sticker attached to the product, and then affixes the application sticker to the application paper, and hands the application paper to the product Sales store (B) 1 3 (steps S 4 1 and S 4 2). The application paper is shown in Figure 8. Three application stickers are affixed to one application paper. Several or one can be applied for the application. Application papers can be taken to a merchandise store (A) 1 2 which is different from the purchased product (B) 1 3, or to a merchandise store (A) 1 2 (2) where the merchandise is purchased (B) After receiving the application paper with the application sticker affixed to it, it will give the customer a scratch card printed with the access number 1 1 (step S43). This access number is a unique number including the store identification code, as described in One example is "4 9 4 0 0 7 6 2" shown in Figure 8. (3) The customer 1 1 scratches the scrapable part of the scratch card, identifies its access number, and enters the access number printed on the scratch card from the customer terminal 1 from Hatch Β X or the browser, and then sets this The access number is transmitted to the web server 2 (step S44). (4) The web server 2 obtains the corresponding access number from the database server 4.
9967pif.ptd 第21頁 589550 五、發明說明（17) 碼之宣傳活動的贈送路線（c ◦ u r s e )選擇頁，發送對應此存 取號碼的贈送路線選擇頁，附加對應選擇的郵件位址與輸 入的存取號碼，然後將它顯示在顧客終端1上（步驟S4 5、 S46、S47) ° (5 )顧客1 1經由顧客終端1 ，從贈送過程選擇頁選擇所 要的目的，在收件人的姓名地址上設定目的別郵件位址， 啟動在本文已設定存取號碼的郵件收發機，不要輸入任何 資料，直接將它發送至郵件伺服器3(步驟S48、S49、 S 5 0 )，如第8圖所示，從必中的目的選擇頁選擇所要的路 線，將自動回覆信函發送至收件人的姓名地址： c a n p e η @、、、，報名參加宣傳活動。 (6 )郵件伺月艮器3則從發送的郵件取得顧客1 1的郵件位 址，從資料庫伺服器4取得對應此位址之登錄網址（U R L )的 郵件本文，回覆連結此登錄網址（UR L )的郵件本文，然後 將它顯示在顧客終端1上（步驟S 5 1、S 5 2、S 5 3 )。 (7 )顧客1 1經由顧客終端1點選（c 1 i c k )登錄網址 (U R L )，在網頁伺服器2進行存取（步驟S 5 4 )。以此登錄網 址（URL)的安全Socket層保護。 (8 )網頁伺月良器2則發送對應登錄網址（U R L )的登錄 頁，然後將它顯示在顧客終端1 (步驟S 5 5 )。 (9 )顧客1 1則從顧客終端1在登錄頁輸入地址等資料， 然後將它發送至網頁伺服器2 (步驟S 5 6 )。 (1 0 )網頁伺服器2則發送在登錄頁所輸入的地址等資 料，然後將這些資料儲存在資料庫伺服器4的資料庫中（步9967pif.ptd Page 21 589550 V. Presentation Route (c ◦ urse) selection page for promotional activities of (17) code, send the selection route page corresponding to this access number, plus the corresponding mail address and input Access number, and then display it on the customer terminal 1 (steps S4 5, S46, S47) ° (5) Customer 1 1 selects the desired purpose from the gift process selection page via the customer terminal 1, Set the destination mail address on the name and address. Start the mail transceiver whose access number has been set in this article. Do not enter any data, and send it directly to the mail server 3 (steps S48, S49, S 50), as shown in the As shown in Figure 8, select the desired route from the required destination selection page, and send the automatic reply letter to the recipient's name and address: canpe η @ ,,,, and sign up for the promotion. (6) The mail server 3 obtains the mail address of the customer 1 1 from the sent mail, and obtains the mail body of the login URL (URL) corresponding to this address from the database server 4, and responds to this login URL ( UR L), and then display it on the customer terminal 1 (steps S 5 1, S 5 2, S 5 3). (7) The customer 11 clicks (c 1 i c k) the login URL (U R L) via the customer terminal 1 and accesses it on the web server 2 (step S 5 4). Use this to log in to the secure socket layer protection of the URL. (8) The webpage server 2 sends a login page corresponding to the login URL (U R L), and displays it on the customer terminal 1 (step S 5 5). (9) The customer 11 inputs information such as an address on the login page from the customer terminal 1 and sends it to the web server 2 (step S 5 6). (1 0) The web server 2 sends information such as the address entered on the login page, and then stores these data in the database of the database server 4 (step
9967pif.ptd 第22頁 589550 五、發明說明（18) 驟 S 5 7 )。 (1 1 )在資料庫伺服器4將儲存在資料庫内的存取號 碼、顧客的郵件位址、地址等資料資料庫化，以進行存取 號碼管理、顧客管理等（步驟S 5 8 )。 (1 2 )郵件伺服器3則將對於活動之贈送路線的選擇結 果發送至顧客企業終端5 (步驟S 5 9 )。 (1 3 )顧客企業在活動中，將顧客1 1所選擇之贈送路線 的商品發送給顧客1 1 (步驟S 6 0 )，藉此提供商品給前來參 加宣傳活動的顧客1 1 。 本實施例活用加在條碼號碼中的存取號碼，因此可以 獲得與上述第一實施例及第二實施例一樣的效果，尤其在 本實施例中，除了條碼號碼之外，使用存取號碼當作顧客 所輸入的特定存取資訊也可取得郵件位址與顧客資訊，更 可以在宣傳活動中增加商品的販賣、提高商品的認知度、 開拓更多的客源。 也可使用在與顧客企業之間從事仲介，在各顧客企業 的網址所分配的特定號碼（網際數值股份有限公司的軟體 技術）、或成為各顧客企業間窗口的特定網址（U R L )等做為 顧客所輸入的特定存取資訊。例如在使用特定號碼的場 合，以此特定的號碼存取時，係能夠藉由被存取入閱覽首 頁（home page)、參加活動與緊急聯絡等的方法以實現。 另外，在使用特定網址（U R L )的場合，在此特定的網址 URL(本系統專用）存取，在事先準備好的輸入區輸入公司 名、商品名、記號等，也可建構出相同的系統加以實現。9967pif.ptd Page 22 589550 V. Description of the invention (18) Step S 5 7). (1 1) Database data such as the access number, customer's mail address, and address stored in the database are stored in the database server 4 to perform access number management and customer management (step S 5 8) . (1 2) The mail server 3 sends the selection result of the donation route for the event to the customer enterprise terminal 5 (step S 59). (1 3) In the event, the customer company sends the product of the gift route selected by the customer 11 to the customer 11 (step S 60), thereby providing the product to the customer 11 who came to participate in the promotion. In this embodiment, the access number added to the barcode number is used, so the same effect as the first and second embodiments described above can be obtained. Especially in this embodiment, in addition to the barcode number, the access number is used when You can also get the mail address and customer information for specific access information entered by customers, and you can increase the sales of products, increase the awareness of products, and open up more customers in promotional activities. You can also use a specific number assigned to the website of each customer company (software technology of Internet Value Corporation) or a specific website address (URL) that serves as a window between each customer company. Specific access information entered by the customer. For example, in the case of using a specific number and accessing with this specific number, it can be achieved by accessing the home page, participating in events, and emergency communication. In addition, when using a specific web address (URL), access to this specific web address URL (exclusive to this system), and enter the company name, product name, symbol, etc. in the input area prepared in advance, and the same system can be constructed. To achieve.
9967pif.ptd 第23頁 589550 五、發明說明（19) 雖然本發明已以一較佳實施例揭露如上，然其並非用 以限定本發明，任何熟習此項技藝者，在不脫離本發明之 精神和範圍内，當可作些許之更動與潤飾，因此本發明之 保護範圍當視後附之申請專利範圍所界定者為準。 發明的效果 如上所述，使用本發明的資訊收集技術，可以獲得以 下的效果。 (1 )活用附加在商品上的條碼號碼，使用1個條碼號碼 就可以實現多種機能（網頁連結、電子郵件等）與多種資訊 收集機能（風險管理、通信調查、活動、品牌調查等）。 (2 )在緊急聯絡方面，只要輸入附加在商品上的條碼 號碼，就可以輕易地特定商品與資訊提供者，並可從行動 電話及行動裝置輸入，以追求即時性，也可根據資訊提供 者的郵件接收數自動通知商品的顧客企業，並可根據同一 條碼號碼的收信數自動檢查緊急程度。 (3 )在通信調查、活動、品牌調查中，可根據其接收 數自動評價所輸入之條碼號碼的商品知名度、認知度的測 量器（b a r 〇 m e t e r )，由於可以確實取得顧客的郵件位址， 因此可以設計下次的通知、酬謝資訊提供者的禮品、抽獎 的中獎機會等，可繼續保持與顧客的關係，並提高其參與 度。 (4 )除了條碼號碼之外，活用從事顧客企業間的仲 介，在各顧客企業的網址所分配的特定號碼、成為各顧客9967pif.ptd Page 23 589550 V. Description of the Invention (19) Although the present invention has been disclosed above with a preferred embodiment, it is not intended to limit the present invention. Any person skilled in the art will not depart from the spirit of the present invention. Within the scope and scope, some modifications and retouching can be made, so the scope of protection of the present invention shall be determined by the scope of the appended patent scope. Effects of the Invention As described above, the following effects can be obtained by using the information collection technology of the present invention. (1) Utilize the barcode number attached to the product, and use one barcode number to achieve multiple functions (web link, email, etc.) and multiple information collection functions (risk management, communication surveys, events, brand surveys, etc.). (2) In terms of emergency contact, as long as you enter the barcode number attached to the product, you can easily specify the product and information provider, and you can enter it from mobile phones and mobile devices to pursue real-time, or according to the information provider The number of mail received automatically informs the customer's enterprise of the product, and the urgency can be automatically checked according to the number of mail received by the same barcode number. (3) In communication surveys, events, and brand surveys, a bar (meter) that can automatically evaluate the product's popularity and recognition of the bar code number entered based on the number of receptions, because the customer's email address can be obtained accurately, Therefore, you can design the next notification, reward the information provider's gift, and the chance of winning the lottery, etc., can continue to maintain the relationship with customers and increase their participation. (4) In addition to the bar code number, make use of the intermediary between the customer companies and use the specific number assigned to the website of each customer company to become each customer
9967pif.ptd 第24頁 589550 五、發明說明（20) 企業間窗口的特定網址等，也可實現與上述（1 ) 一樣的多 種機能與多種資訊收集機能，並可提供可獲得與上述 (2 )、（ 3 )相同效果的資訊收集技術。 雖然本發明已以一較佳實施例揭露如上，然其並非用 以限定本發明，任何熟習此技藝者，在不脫離本發明之精 神和範圍内，當可作些許之更動與潤飾，因此本發明之保 護範圍當視後附之申請專利範圍所界定者為準。9967pif.ptd Page 24 589550 V. Description of the Invention (20) The specific website address of the inter-enterprise window, etc., can also achieve the same multiple functions and multiple information collection functions as the above (1), and can provide access to the above (2) (3) Information collection technology with the same effect. Although the present invention has been disclosed as above with a preferred embodiment, it is not intended to limit the present invention. Any person skilled in the art can make some changes and retouch without departing from the spirit and scope of the present invention. The scope of protection of the invention shall be determined by the scope of the attached patent application.
9967pi f.ptd 第25頁 589550 圖式簡單說明 第1圖所繪示為本發明之第一實施例之資訊收集系統 的概略構成圖。 第2圖所繪示為本發明之第一實施例之資訊收集系統 中，資訊收集方法的處理流程圖。 第3圖所繪示為本發明之第一實施例之資訊收集系統 中，以輸入條碼號碼的方式啟動郵件收發機的構造說明 圖。 第4圖所繪示為本發明之第二實施例之資訊收集系統 的概略構成圖。 第5圖所繪示為在本發明之第二實施例之資訊收集系 統中，資訊收集方法的處理流程圖。 第6圖所繪示為本發明之第三實施例之資訊收集系統 的概略構成圖。 第7圖所繪示為在本發明之第三實施例之資訊收集系 統中，資訊收集方法的處理流程圖。 第8圖所繪示為在本發明之第三實施例之資訊收集系 統中，活動的構造說明圖。9967pi f.ptd Page 25 589550 Brief Description of Drawings Figure 1 shows a schematic configuration diagram of an information collection system according to the first embodiment of the present invention. FIG. 2 is a processing flowchart of the information collection method in the information collection system according to the first embodiment of the present invention. Fig. 3 is a diagram for explaining the structure of starting the mail transceiver by inputting a barcode number in the information collecting system according to the first embodiment of the present invention. FIG. 4 is a schematic configuration diagram of an information collection system according to a second embodiment of the present invention. FIG. 5 is a processing flowchart of the information collection method in the information collection system according to the second embodiment of the present invention. Fig. 6 is a schematic configuration diagram of an information collection system according to a third embodiment of the present invention. FIG. 7 shows a processing flowchart of the information collection method in the information collection system according to the third embodiment of the present invention. FIG. 8 is a diagram illustrating the structure of activities in the information collection system according to the third embodiment of the present invention.
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| JP3742730B2 (en) * | 1998-12-15 | 2006-02-08 | 富士通株式会社 | Questionnaire mail processing system and recording medium |
| JP2000215121A (en) * | 1999-01-22 | 2000-08-04 | Pfu Ltd | Customer inquiry system |
| JP2000293546A (en) * | 1999-04-05 | 2000-10-20 | Kazuhisa Takai | Convenience store commodity evaluation system utilizing communication network |
| JP2001101273A (en) * | 1999-09-30 | 2001-04-13 | Toppan Forms Co Ltd | System and method for requesting data in event place |
| JP2001216213A (en) * | 2000-01-31 | 2001-08-10 | Sharp Corp | Electronic mail system |
| JP4321935B2 (en) * | 2000-02-15 | 2009-08-26 | シャープ株式会社 | Answer collection system, answer collection method, computer-readable recording medium for causing a computer to function as an answer request apparatus, and computer-readable recording medium for causing a computer to function as an answer collection apparatus |
| JP2001283059A (en) * | 2000-03-30 | 2001-10-12 | Matsushita Electric Ind Co Ltd | Video unit and method for managing the same |
-
2001
- 2001-09-03 JP JP2001265330A patent/JP2003076831A/en active Pending
-
2002
- 2002-09-02 TW TW091119923A patent/TW589550B/en not_active IP Right Cessation
- 2002-09-02 CN CNA028172345A patent/CN1552038A/en active Pending
- 2002-09-02 WO PCT/JP2002/008865 patent/WO2003021506A1/en active Application Filing
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| TWI383941B (en) * | 2008-09-05 | 2013-02-01 | Kern Int Inc | Conveying apparatus for envelopes and related methods |
Also Published As
| Publication number | Publication date |
|---|---|
| JP2003076831A (en) | 2003-03-14 |
| CN1552038A (en) | 2004-12-01 |
| WO2003021506A1 (en) | 2003-03-13 |
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