A7 46 52 1 8 ____B7__ 五、發明說明（） 發明領域： 本發明係有關一種通訊之方法及系統，特別是有關一 種系統，可以爲欲通訊者藉由公共電話網路及系統服務業 者發送電子郵件至其指定處的系統。 發明背景： 隨著網際網路的盛行，E-mail由於具有幾近隨發隨 到之特性，不管是國內對國內或國內對對國外都可以達到 一如電話通信般相同的快速便利性，且在收信的對方不在 線上時也可以一樣快速投入其電子信箱，因此，是一種不 受時空限制的重要通訊工具，此外，電子郵件費用，更是 時下各種通訊工具中最便宜者，更重要的是，如果他非常 忙碌，還可以同時將訊息傳給多人。因此，已成爲許多人 與親友聯繫感情，商業業者對顧客傳遞商業訊息與資料的 工具之一。然而目前E-mail的發信者在使用E-mail寄信、 寄卡片或寄電子檔給接收者時，通常需擁有一網路帳號、 —E-mai丨地址及上網的硬體設備（例如：電腦、數據機… 等等。），方具備上網的基本條件，此限制將使得E-mail 的發信者，無法隨時隨地傳送E-mai丨給他所要傳遞的對 象。 更者，大部份E-mail的發信者皆必須親自打字撰稿其 本紙張尺度適用中國國家標準（CNS)A4規袼（2W X 297公爱） (請先閱讀背面之注意事項再填寫本頁)A7 46 52 1 8 ____B7__ 5. Description of the invention () Field of the invention: The present invention relates to a method and system for communication, and particularly to a system that can send e-mails to those who want to communicate through the public telephone network and system service providers. To the system where it is specified. Background of the Invention: With the prevalence of the Internet, E-mail has almost the characteristics of being available at any time, so whether it is domestic to domestic or domestic to foreign, it can achieve the same speed and convenience as telephone communication. And when the recipient is not online, they can also invest in their e-mail as quickly as possible. Therefore, it is an important communication tool that is not limited by time and space. In addition, the cost of e-mail is the cheapest of all communication tools. Importantly, if he is very busy, he can also send messages to multiple people at the same time. As a result, it has become one of the tools for many people to connect with friends and relatives, and to send business messages and information to customers. However, at present, when the sender of E-mail uses E-mail to send letters, cards, or electronic files to recipients, they usually need to have an Internet account, an E-mai address, and hardware equipment to access the Internet (for example: Computers, modems, etc.), the party has the basic conditions for accessing the Internet. This restriction will prevent the sender of the E-mail from transmitting the E-mai to the person he wants to pass at any time. In addition, most of the e-mail senders must type and write in person. The paper size is applicable to the Chinese National Standard (CNS) A4 (2W X 297 public love) (Please read the precautions on the back before filling in this page)
A7 465218 _-___B7_ 五、發明說明（） 所欲發出的E-man內容，若E-mail發信者的打字速度過 慢，也將影響其發信的意願，此外更是時間的一種浪費。 除此之外，E-mail的發信者還得記得E-mail接收者的 E-mail地址才行’然而E-maiI地址通常長且不易熟記， 除非已具有完備的通訊錄在身邊，上述這些問題將加重 E-mail發信者發E-mail時的負擔。是以，倘若E-mail發 信者可以很方便的發E-maM，他不需要帶著電腦，也不需 要帶著通訊錄，更不用打字，但他記得對方的電話號碼， 就能夠像電話般的將他所要傳遞的信息以E-mail的方式 傳遞出去，相信對發信者將是一件非常愉快的事。 因此，本發明之目的便是要將上述問題——克服，讓 發信者不受時空限制地傳遞其所要傳遞的訊息。 發明目的及槪述： 本發明之主要目的係提供發信者不受時空限制地以電 子郵件方式傳遞其所要傳遞的訊息給一位或多位收信者。 本發明之另一目的係提烘E-mail的發信者，只需利 用公共電話網路及利用本發明方法而設立之系統服務業 者即可輕易達成E-mail發送的目的，且發信者只要具有 對方的電子郵件信箱地址或電話號碼即可° 本紙張尺度適用中國國家標準（CNS)A4規格（210 X 297公釐） (請先閱讀背面之注意事項再填寫本頁)A7 465218 _-___ B7_ 5. Description of the invention () If the E-mail sender's typing speed is too slow, it will also affect his willingness to send a letter, and it is also a waste of time. In addition, the sender of the E-mail must remember the E-mail address of the E-mail recipient. However, the E-maiI address is usually long and difficult to remember, unless you already have a complete address book around you. These problems will increase the burden of E-mail senders when sending E-mail. Therefore, if the e-mail sender can easily send E-maM, he does not need to bring a computer, no address book, and no typing, but he remembers the other party ’s phone number and can be like a telephone. It is believed that it will be a very pleasant thing for the sender to send the information he wants to transmit by E-mail. Therefore, the object of the present invention is to overcome the above-mentioned problem, so that the sender can deliver the message he wants to transmit without being limited by time and space. Object and description of the invention: The main object of the present invention is to provide the sender to send the message to be delivered to one or more recipients by e-mail without limitation of time and space. Another object of the present invention is to send the e-mail to the sender. Only by using the public telephone network and the system service provider established by the method of the present invention, the purpose of sending the e-mail can be easily achieved. The email address or phone number of the other party is sufficient. ° This paper size applies to China National Standard (CNS) A4 (210 X 297 mm) (Please read the precautions on the back before filling this page)
4 6 5 2 1 8 a? ____B7 _ 五、發明說明（） 本發明揭露一種經由公眾電話網路及服務台發送來 話者之E-mail的系統，該系統至少包含：用戶端，由需要 E-mail不定人組成；及服務台端，服務台端至少包含： 複數個服務人員，用以提供合於資格之用戶E-mail服 務，一話務分配模組，用以分配對應之服務人員，予需要 E-mgil不定人，以便經由電話對需要E-mai丨不定人提供 服務，一用戶資料庫，儲有用戶端不定人之門號資料， E-mail位址資料，一身份判別模組，與用戶資料庫及話 務分配模組耦合，用以過濾該不定人是否合於用戶資料庫 發送E-mail資格，並依據用戶資料庫之上述資料找出對 應之E-mail位址，以呈現於對應之服務人員的終端機， 若該不定人不合於用戶資料庫發送E-mai I資格則予以登 錄於用戶資料庫中，.以符合發送E-mail資格，對應之該 服務人員依據該符合發送E-mail資格之不定人口述鍵入 E-mail內容後，並發出一 E-mail給該符合發送E-mail 資格不定人提供之收信人。 本發明也提供以電話語音辨識的方式替代服務人員 提供上述之服務。 圖式簡單說明： 本發明的較佳實施例將於往後之說明文字中輔以下 列圖形做更詳細的闡述： 本紙張尺度適用中國國家標準（CNS)A4規格（210 X 297公釐） r * 11 {請先閱讀背面之注意事項再填寫本頁) 訂—' ，線· 465218 A7 B7 五、發明說明（） 第一圖顯示依據本發明之第一實施例描繪之系統方 塊圖，有專門之服務人員爲用戶服務。 第二圖顯示依據本發明之第二實施例描繪之系統方 塊圖’以語音辨識系統爲用戶進行服務。 第三圖顯示依據本發明之第一實施例描繪之方法流 程，用戶可以依據流程及第一圖的方塊發電子郵件。 第四圖顯示依據本發明之第一實施例描繪之方:法流 程，用戶可以依據流程及第二圖的方塊發電子郵件 發明詳細說明： 有鑑於如發明背景所述，E-mail不只具有快速、方 便且可以一次發給多位使用者，因此已廣泛的使用於親友 聯繫，更是商業行常利用的工具。不過，發信者不但需要 具備網路帳號、E-mail地址，且同時也要隨時隨地能找 到上網的硬體設備，例如：電腦、數據機…等等。此外， 最好他還具備他能滿意的文字輸入速度，否則，他可能還 是必須以其他的方式來替代。本發明的系統將可以提供上 述之服務。 首先，說明本發明之第一較佳實施例。 在第一較佳實施例中可分爲用戶端和系統服務台 端，用戶端（未圖示）係由需要E-mail的不定人所組成’ 本紙張尺度適用中國國家標準（CNS)A4規格（210 X 297公釐） ------ I-----— 訂---------線 (請先閱讀背面之注意事項再填寫本頁) A7 465218 ________B7_______ 五、發明說明（） 而服務台端的部分請參考第一圖，服務台端，至少包含（1) 至少一個服務人員126，（2)—電話介面102、（3)話務分 配模組104、（4〉用戶資料庫108、（5)身份判別模組106、 (6)電話混合電路112、（7)受話模組114包括受話電路116 及耳機118、（8)送話模組120包括送話電路122和麥克 風 124 及（9) E-mail 終端 1 10。 其中，話務分配模組1 04，和一電話介面1 〇2相耦 合’用以依需要E-mail的不定人（以下稱爲”用戶"）之來電 順序或依其所呼叫的門號（例如大哥大門號、呼叫器門號 等），適當的分配服務員（即打字員）126爲用戶進行服 務。用戶資料庫108，則儲有用戶之門號資料、E-mail 位址資料、可能發信的門號及對應的電子郵件地址及用戶 身份辨識之.相關資料。身份判別模組1 06與用戶資料庫 108及話務分配模組104耦合，用以過濾此用戶是否合 於用戶資料庫108中發送E-mail的資格，若符合資格， 則依據用戶資料庫108所儲存的資料找出受信門號及發 信門號所對應之E-mail位址，以呈現於對應之服務人員 126的E-mai丨終端110前。E-mail終端110將依據身份 判別模組106之結果自動呈現受信者及發信者之E-mail 地址或門號。若此用戶不符合用戶資料庫108中發送 E-mail的資格，則服務人員126將利用電話混合電路 112、受話模組114及送話模組120和用戶交談以便登錄 該名用戶之資料，包括其個人資料及受信方的E-maM地 本紙張尺度適用中國國家標準（CNS)A4規格（210 X 297公釐） ---------卜----i — (請先閱讀背面之注意事項再填寫本頁) 1' 一 -線- 路221 受話電路 46 52 18 A7 ____B7_ 五、發明說明（） 址或門號於用戶資料庫108中，以符合發送E-mail資格。 利用上述系統之配備後，任何不定人士不管是已登記 之系統用戶或者非系統用戶欲發電子郵件給任何他所要 發信的對象將都可輕易的辦到，因爲利用本發明，系統業 者已替他準備了所有發電子郵件的條件，更有打字快速的 高手爲他鍵入他想發信的內容。 本發明之系統也可以再進一歩修改成以電話語音服 務替代服務人員之系統模組，也即本發明之第二較佳實施 例 > 請參考第二圖。 一如第一較佳實施例，電話語音服務之電子郵件代發 系統至少包含有（1)一電話介面202、（2)身份判別模組 206、（3)—用戶資料庫208、（4)E-mail終端210 (5)語音 處理模組220與電話介面2 02耦合，包含一電話混合電 送話電路225、一發聲電路224 222，一語音資料數位化模組223及（6)語音辨識模組 230，包含一語音比對電路231，一字型資料庫232。 其中，電話介面202與用戶端、語音處理模組220 及身份判別模組2 0 6耦合。身份判別模組2 06與用戶資 料庫208相耦合，用以過濾此用戶是否合於用戶資料庫 208中發送E-mail的資格，若符合資格則依據用戶資料 本纸張尺度適用中國國家標準（CNS)A4規格（210 X 297公釐） {請先閱讀背面之注意事項再填寫本頁) ί/^ -------^—訂---------線 hi------------ ^ 6 52 1 8 A7 _______B7 _ 五、發明說明（） 庫208所儲存的資料找出受信門號及發信門號所對應之 E-mail位址，以呈現於一 E-mail終端210中。當用戶並 不符合用戶資料庫208中發送E-mail的資格時，也可以 經由語音處理模組220中之發聲電路224、送話電路 225、電話混合電路221及電話介面202以語音告知用戶 以口語說出或電話按鍵輸入個人及受信方之門號。其中上 述語音訊息可以包含‘「請重新輸入您的姓名？」、「請 重新輸入您的電話號碼？」、「請重新輸入您所欲受信的 門號（或E-mail地址）？」、「請重新輸入您所欲發信 的門號（或E-mail地址）？」等。用戶在輸入完成後， 經由身份判別模組206登錄該名用戶資料於用戶資料庫 208中。若在用戶資料庫208中能找到依據用戶所輸入 之個人及受信方門號或其所對應之電子郵件信箱位址，則 此用戶即爲符合資格之E-mail用戶，否則，由E-mail終 端210中將顯現其不符合資格之項目，並自動轉給服務 人員進行處理。 合於資格之用戶此時，便可以經由語音處理模組220 中之受話電路222及語音資料數位化模組將用戶之發話 內容予以數位化處理，最後再經由語音辨識模組230中 .之語音比對電路231，根據字型資料庫232中所儲存的 資料，進行數位訊息比對。並根據比對的結果，將用戶欲 發出的E-mai丨內容自動塡入E-mail終端210中，然後將 此E-mail透過網路傳送出去。之後再經由發聲電路224、 本紙張尺度適用中國國家標準（CNS)A4規格（210 X 297公釐） ----------'ill· —，裝· II (請先閱讀背面之注意事項再填寫本頁) .. •線 465218 A7 B7 五、發明說明（） (请先閲讀背面之生意事項再填寫本頁) 送話電路225、電話混合電路221及電話介面202以語 音回報用戶E-mai丨發送的結果：例如「E-mail已發送」 或未發出。 以下將說明不定人士如何利用公眾電話網路及使用 本系統之服務台替他服務。 請參考圖三，首先一不定人士透過一電話介面，輸入 用戶所欲發送E-mail的受信門號及發信門號到一E-mail 代發中心（步驟302 )。然後，E-mail代發中心根據不 定人士提供之一用戶資料庫中所儲存的資料找出上述門 號所對應的E-mail地址（步驟304 )。接著，E-mail代 發中心的一 E-mail終端將自動形成一可輸入E-mail內容 的畫面，並將上述用戶之受信的E-maii地址以及欲發信 的E-mail地址自動塡入此畫面（步驟30 6〇。最後，E-mail 代發中心的服務人員根據與用戶交談的結果，將用戶所欲. 發送的E-mail內容輸入上述E-mail終端中，並透過網路 傳送出去給此用戶之指定收信人（步驟308)。 第四圖說明如何利用電話及電話語音服務發電子郵件 的方法，流程如下： 一用戶透過一電話介面，輸入用戶所欲發送 E-mail的受信門號及發信門號到一E-mail代發中心（步 本纸張尺度適用中國國家標準（CNS)A4規格（210 X 297公釐） 4 6 5 2 18 A7 ____B7_ 五、發明說明（） 驟402 )。然後，E-mail代發中心根據一用戸資料庫中 所儲存的資料找出上述門號所對應的E-mail地址（步驟 404 )。接著，E-mail代發中心的一 E-mail終端將自動 形成一可輸入E-mail內容的畫面，並將上.述用戶之受信 的"E-mail地址以及欲發信的E-mail地址自動塡入此畫面 (步驟406 )。接著，E-mail代發中心將用戶口述的發 信內容轉成一數位訊息（步驟408)。然後，E-mai丨代 發中心將數位訊息與一字型資料庫中的資料做一比對（步 驟410) 齋狻，E-maN代發中心將比對所得之發信內 容輸入上述E-mail終端中，並透過網路傳送出去（步驟 412)。 本發明的主要特徵在於：（1.) E-mail的發送者不必 .有帳號或門號，任何人、任何時間、任何地點只要有.電話 即可發送E-maU。突破目前E-mail的發送者需有E-mail 地址的限制。（2)任何人發送E-mail給登記有帳號的用 戶，不必用電腦終端、也不必打字，只霽用講的，突破目 前E-mai丨的發送者需有電腦終端的限制。（3)接收E-mail 的用戶可以晕一個門號，不必有很長的地址，也就是 E-mai丨的發送者不必記收件人的地址而只需記門號即 可。（4)如果E-mail的發送者知道E-mail接收者地址 ‘而不知其門號者，也可以撥一個共同代表號直接說出收件 人地址及發送內容。 本纸張尺度適用中國國家標準（CNS)A4規格（210 X 297公釐） ---------il-'z裝ί (請先閱讀背面之注意事項再填寫本頁) . .線. 46 52 1 8 A7 _______B7___五、發明說明（） 因此’利用本發明之系統可以具有之優點如下： (1) E-mail的發信者可以不需有對方的E-mail地址， 甚至發信者也可以是沒有電子郵件信箱地址者。 (2) E-mail的發信者，可以隨時隨地只要透過公共電 話網路與系統業者即可達到「不必自己用電腦終端、也不 必自己打字」（因爲系統業者會有最佳的打字員替您服務） .就可以將E-mail的訊息傳送至各收件者之手上（收件者 之電腦或終端機上）。 以上所述僅爲本發明之較佳實施例而已，並非用以限 定本發明之申請專利範圍；凡其它未脫離本發明所揭示之 精神下所完成之等效改變或修飾，均應包含在下述之申請 專利範圍內。 本紙張尺度適用中國國家標準（CNS)A4規格mo X 297公袭） (請先閲ts背面之注意事項再填寫本頁) I I n If- ϋ n n ^ 1·n n 1— n m I— an I I I t - n I n I— n ^^1 n >^i 1J n —at 11 n ^^1 an t— .4 6 5 2 1 8 a? ____B7 _ V. Description of the invention () The present invention discloses a system for sending the caller's E-mail via the public telephone network and the service desk. The system includes at least: -Mail indefinite person composition; and the service desk side, the service desk side includes at least: a plurality of service personnel for providing qualified user E-mail services, a traffic distribution module for distributing corresponding service personnel, as needed E-mgil indeterminate person, in order to provide services to the indeterminate person who needs E-mai through the phone, a user database, which stores the door number data of the indeterminate person on the client side, E-mail address data, an identification module, and The user database and the traffic distribution module are coupled to filter whether the uncertain person is eligible to send E-mail to the user database, and to find the corresponding E-mail address based on the above information in the user database to be displayed in The corresponding service personnel's terminal, if the indefinite person is not eligible to send E-mai I to the user database, it will be registered in the user database to meet the e-mail qualification, and the corresponding service personnel will be based on the compliance E-mail sent after the qualification of the person dictating the indefinite type E-mail content, and issued a E-mail to E-mail is sent to the line with uncertain qualifications provide the recipient. The present invention also provides the above-mentioned services in the form of telephone voice recognition instead of service personnel. Brief description of the drawings: The preferred embodiment of the present invention will be described in more detail in the following explanatory texts with the following figures: This paper size applies the Chinese National Standard (CNS) A4 specification (210 X 297 mm) r * 11 {Please read the notes on the back before filling this page) Order— ', line · 465218 A7 B7 V. Description of the invention () The first figure shows the block diagram of the system according to the first embodiment of the present invention. The service staff serves the user. The second figure shows a block diagram of a system according to a second embodiment of the present invention, which serves a user with a speech recognition system. The third diagram shows the process flow of the method according to the first embodiment of the present invention. The user can send an email according to the process and the blocks of the first diagram. The fourth figure shows the method described in the first embodiment of the present invention: the method flow, the user can send an email according to the flow and the box in the second figure. Detailed description of the invention: In view of the background of the invention, E-mail is not only fast It is convenient and can be sent to multiple users at one time, so it has been widely used for contacting relatives and friends, and it is also a tool commonly used by businesses. However, the sender must not only have an Internet account and E-mail address, but also need to be able to find hardware devices such as computers, modems, and so on. In addition, it is better that he has the text input speed that he is satisfied with, otherwise, he may have to replace it in other ways. The system of the present invention will provide the services described above. First, a first preferred embodiment of the present invention will be described. In the first preferred embodiment, it can be divided into a client terminal and a system service desk terminal. The client terminal (not shown) is composed of indefinite persons who need E-mail. This paper size is applicable to China National Standard (CNS) A4 specifications ( 210 X 297 mm) ------ I ------- Order --------- line (please read the precautions on the back before filling this page) A7 465218 ________B7_______ V. Description of the invention () And please refer to the first figure for the part of the service desk. The service desk contains at least (1) at least one service staff 126, (2) —telephone interface 102, (3) traffic distribution module 104, (4) user information Library 108, (5) Identity identification module 106, (6) Telephone hybrid circuit 112, (7) Receiver module 114 includes receiver circuit 116 and headset 118, (8) Caller module 120 includes caller circuit 122 and microphone 124 and (9) E-mail terminal 1 10. Among them, the traffic distribution module 1 04 is coupled with a telephone interface 10 2 'for the indefinite person who needs E-mail (hereinafter referred to as "user " ) The incoming call sequence or the door number it calls (such as the door number of the big brother, the door number of the pager, etc.), the appropriate distribution of services (Ie the typist) 126 provides services for users. The user database 108 stores the user's door number information, E-mail address information, the door number that may be sent, the corresponding email address, and user identification. Relevant information. The identification module 106 is coupled with the user database 108 and the traffic distribution module 104 to filter whether the user is eligible to send E-mail in the user database 108. If the user is eligible, it is based on the user. The information stored in the database 108 finds the E-mail address corresponding to the trusted gate number and the transmitted gate number, and presents it in front of the E-mai terminal 110 of the corresponding service person 126. The E-mail terminal 110 will be based on The result of the identification module 106 automatically presents the e-mail addresses or door numbers of the recipient and the sender. If this user does not meet the e-mail qualifications in the user database 108, the service staff 126 will use the telephone hybrid circuit 112 The phone module 114 and phone module 120 talk to the user to log in to the user's information, including his personal data and the E-maM local paper size of the trusted party. The Chinese National Standard (CNS) A4 specification (210 X 297) Mm) --------- 卜 ---- i — (Please read the precautions on the back before filling out this page) 1 'One-line-Circuit 221 Receiving circuit 46 52 18 A7 ____B7_ V. Description of the invention () The address or door number is in the user database 108 to meet the e-mail eligibility requirements. After using the above system, any uncertain person, whether it is a registered system user or a non-system user, wants to send an email to anyone he wants to send. The target will be easy to use, because with the present invention, the system operator has prepared all the conditions for sending e-mails for him, and a typing expert can type the content he wants to send for him. The system of the present invention can be further modified to replace the system module of the service personnel with a telephone voice service, which is the second preferred embodiment of the present invention. Please refer to the second figure. As in the first preferred embodiment, the e-mail distribution system of the telephone voice service includes at least (1) a telephone interface 202, (2) an identification module 206, (3) —a user database 208, (4) E-mail terminal 210 (5) The voice processing module 220 is coupled to the telephone interface 202, and includes a telephone hybrid telephony circuit 225, a sounding circuit 224 222, a voice data digitization module 223, and (6) a voice recognition module. The group 230 includes a voice comparison circuit 231 and a font database 232. The telephone interface 202 is coupled to the client, the voice processing module 220, and the identification module 206. The identification module 2 06 is coupled with the user database 208 to filter whether the user is eligible to send E-mails in the user database 208. If the user is eligible, the national standard of this paper applies to the paper standard ( CNS) A4 specification (210 X 297 mm) {Please read the notes on the back before filling in this page) ί / ^ ------- ^ — Order --------- line hi-- ---------- ^ 6 52 1 8 A7 _______B7 _ V. Description of the invention () Find out the data stored in the library 208 and find the E-mail address corresponding to the trusted gate number and the transmitted gate number. Presented in an E-mail terminal 210. When the user is not qualified to send E-mails in the user database 208, the user can also use voice processing circuit 224, voice transmission circuit 225, telephone mixing circuit 221, and telephone interface 202 in the voice processing module 220 to inform the user by voice Spoken words or telephone keys to enter personal and trusted party door numbers. The above voice message may include "" Please re-enter your name? "," Please re-enter your phone number? "," Please re-enter the door number (or E-mail address) you want to trust? "," Please re-enter the door number (or E-mail address) you want to send? "And so on. After the user completes the input, the user data is registered in the user database 208 via the identity determination module 206. If the personal and trusted party door numbers or their corresponding e-mail addresses entered by the user can be found in the user database 208, the user is a qualified E-mail user; otherwise, the E-mail The terminal 210 will display the items that do not qualify, and will automatically transfer to the service personnel for processing. Eligible users can digitize the user's utterances through the call circuit 222 and the voice data digitization module in the voice processing module 220, and finally pass the voice in the voice recognition module 230. The comparison circuit 231 performs digital information comparison based on the data stored in the font database 232. According to the comparison result, the E-mai 丨 content that the user wants to send is automatically entered into the E-mail terminal 210, and then the E-mail is transmitted through the network. Then through the sounding circuit 224, this paper size applies the Chinese National Standard (CNS) A4 specification (210 X 297 mm) ---------- 'ill · —, install · II (please read the back Please fill in this page again for attention) .. • Line 465218 A7 B7 V. Description of the invention () (Please read the business matters on the back before filling this page) The telephony circuit 225, the telephone hybrid circuit 221 and the telephone interface 202 return the voice to the user E-mai 丨 Send result: For example, "E-mail has been sent" or not sent. The following will explain how an uncertain person can use the public telephone network and use the help desk of this system to serve him. Please refer to FIG. 3. First, an unspecified person enters the trusted door number and sending door number of the E-mail to a E-mail distribution center through a telephone interface (step 302). Then, the E-mail distribution center finds the E-mail address corresponding to the above-mentioned gate according to the data stored in a user database provided by an unspecified person (step 304). Next, an E-mail terminal in the E-mail distribution center will automatically form a screen where the E-mail content can be entered, and the trusted E-maii address of the above user and the E-mail address to be sent will be automatically entered. This screen (step 30 6). Finally, the service staff of the E-mail distribution center will enter the user's desire according to the result of the conversation with the user. The content of the sent E-mail is entered into the above-mentioned E-mail terminal and transmitted through the network Go out to the designated recipient of this user (step 308). The fourth figure illustrates how to use the telephone and telephone voice service to send e-mail. The process is as follows: A user enters the recipient of the E-mail that the user wants to send through a telephone interface. Door number and sending door number to an E-mail distribution center (The paper size of this step applies to the Chinese National Standard (CNS) A4 specification (210 X 297 mm) 4 6 5 2 18 A7 ____B7_ V. Description of the invention () (Step 402). Then, the E-mail distribution center finds the E-mail address corresponding to the gate number according to the data stored in the database (step 404). Then, an E-mail distribution center E-mail terminal will automatically form an input E-mai l The content screen, and the above-mentioned user's trusted "E-mail address and the E-mail address to be sent automatically into this screen (step 406). Then, the E-mail distribution center will dictate the user The content of the message is converted into a digital message (step 408). Then, the E-mai 丨 generation center compares the digital message with the data in the font database (step 410). Fast, E-maN generation The distribution center enters the content of the email obtained by the comparison into the above-mentioned E-mail terminal and transmits it through the network (step 412). The main features of the present invention are: (1.) The sender of the E-mail does not need to have an account Or door number, anyone, any time, any place as long as there is. Phone can send E-maU. Break through the current E-mail sender need to have E-mail address restrictions. (2) Anyone sends E-mail to Users who have registered an account do not need to use a computer terminal or type, but only use speaking, to break through the limitation that the current E-mai sender needs a computer terminal. (3) A user receiving E-mail can stun a door Number, do not have to have a long address, that is, the sender of E-mai does not have to remember the recipient Address and only need to write down the door number. (4) If the sender of the E-mail knows the address of the E-mail receiver 'and does not know his door number, he can also dial a common representative number to directly say the address of the recipient and Contents to be sent. This paper size is in accordance with China National Standard (CNS) A4 (210 X 297 mm) --------- il-'z 装 ί (Please read the precautions on the back before filling this page ). Line. 46 52 1 8 A7 _______B7___ V. Description of the invention () Therefore, the advantages of using the system of the present invention are as follows: (1) The sender of the E-mail may not need the other party's E-mail address Even the sender can be someone without an email address. (2) The sender of E-mail can achieve “no need to use a computer terminal or type by yourself” as long as the public telephone network and the system operator are available (because the system operator will have the best typist for you Service). You can send the E-mail message to each recipient (the recipient's computer or terminal). The above are merely preferred embodiments of the present invention, and are not intended to limit the scope of patent application for the present invention; all other equivalent changes or modifications made without departing from the spirit disclosed by the present invention shall be included in the following Within the scope of patent application. This paper size is applicable to Chinese National Standard (CNS) A4 specification mo X 297. (Please read the notes on the back of ts before filling out this page) II n If- ϋ nn ^ 1 · nn 1— nm I— an III t -n I n I— n ^^ 1 n > ^ i 1J n —at 11 n ^^ 1 an t—.