TW201706868A - Pre-configured user information system - Google Patents
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Description
本發明涉及智能設備個人化配置領域，尤其涉及一種預配置使用者資訊系統。The present invention relates to the field of intelligent device personalization configuration, and in particular, to a pre-configured user information system.
由於目前市場上類似智慧機器人的智能設備還不是常規産品。iPhone等智慧手機開箱的初始化配置方案開始於使用者對購買的新産品開箱後，第一次上電使用時，對産品進行必要的初始化設置，包括個人帳號、無線網路等基礎資訊，以及介面語言、隱私選項等個人偏好的設置。通常這一系統給使用者本地帳號同時配備一個雲端服務器帳號的支援，使得使用者的偏好可以存儲在服務器中，當使用者購買更新設備而非第一次購買時，可以通過只輸入個人帳號和網路連接資訊後，從雲端直接擷取使用者偏好資訊，然後將使用者老設備的使用習慣自動配置到新購買的設備上，實現使用者體驗的新舊銜接性。Because smart devices like smart robots on the market are not yet conventional products. The initial configuration of the smart phone out of the box such as the iPhone starts after the user unpacks the new product, and when the first power is used, the necessary initial settings are set for the product, including personal account, wireless network and other basic information. And settings for personal preferences such as interface language and privacy options. Usually, this system provides the user's local account with a cloud server account support, so that the user's preferences can be stored in the server. When the user purchases the update device instead of the first purchase, he can enter only the personal account and After the network connection information, the user preference information is directly extracted from the cloud, and then the usage habits of the user's old device are automatically configured to the newly purchased device, thereby realizing the new and old connection of the user experience.
現有智慧手機的開箱初始化配置方案是爲智慧手機設計的，當遷移到智能機器人等較高智能的設備上時，達不到使用者的期望。産生這一問題的本質原因是使用者對智能手機的“智能”和智慧機器人的“智慧”理解具有顯著的差異。智慧手機的智慧概念偏向於操作方便、功能豐富，並且通過安裝新應用可以帶來新功能；而智慧機器人的智慧概念偏向於人工智慧，具有感知、理解使用者和依據使用者習慣服務使用者的互動能力。因此，傳統手機式的開箱配置體驗是完全沒有智慧感的。The out-of-box initial configuration scheme of the existing smart phone is designed for the smart phone, and when it is migrated to a smart device such as a smart robot, the user's expectation is not achieved. The essential reason for this problem is that users have significant differences in the "smart" of smartphones and the "smart" understanding of smart robots. The wisdom concept of smart phones tends to be easy to operate, rich in functions, and can bring new functions by installing new applications. The wisdom concept of smart robots is biased towards artificial intelligence, which has the ability to perceive, understand users and serve users according to user habits. Interactive ability. Therefore, the traditional mobile phone-style out-of-box configuration experience is completely unintelligent.
鑒於上述問題，爲能夠出廠前就給予智能機器人等智能設備足夠的“人工智慧”基因，讓使用者在首次開箱上電時體驗到較爲高級的智能感，減少初次上電時複雜的配置，本發明提供了一種預配置使用者資訊系統。In view of the above problems, in order to be able to give intelligent devices such as intelligent robots enough artificial intelligence before leaving the factory, the user can experience a higher level of intelligence when powering out the box for the first time, reducing the complicated configuration at the initial power-on. The present invention provides a pre-configured user information system.
一種預配置使用者資訊系統，應用於智能設備中，包括：資訊在線擷取組件，用以擷取配置資訊；雲端訊息存儲組件，與所述訊息在線擷取組件連接，將所述資訊在線擷取組件擷取到的所述配置資訊進行存儲，並提供對所述存儲的資訊進行查詢的功能；資訊配置組件，與所述雲端資訊存儲組件連接，從所述雲端訊息存儲組件中調取存儲的所述配置資訊，並根據該配置資訊配置所述智能設備。A pre-configured user information system is applied to the smart device, comprising: an information online retrieval component for capturing configuration information; a cloud message storage component, connected to the message online retrieval component, and the information is online Taking the configuration information captured by the component for storage, and providing a function for querying the stored information; the information configuration component is connected to the cloud information storage component, and the storage is retrieved from the cloud message storage component. The configuration information is configured, and the smart device is configured according to the configuration information.
上述的系統，所述雲端資訊存儲組件中設置有所述智能設備的資訊存儲模組，所述資訊存儲模組存儲有所述智能設備的參數資訊，當所述資訊配置組件完成對所述智能設備的配置操作後，將當前所述智能設備的參數資訊更新至所述雲端資訊存儲組件。In the above system, the cloud information storage component is provided with an information storage module of the smart device, and the information storage module stores parameter information of the smart device, when the information configuration component completes the smart After the configuration operation of the device, the parameter information of the current smart device is updated to the cloud information storage component.
上述的系統，所述資訊在線擷取組件還用以擷取使用者資訊，且在所述資訊配置組件完成對所述智能設備的配置操作後，該資訊配置組件調取並根據所述資訊存儲模組中存儲的與該智能設備匹配的使用者資訊，生成所述智能設備的物流資訊。In the above system, the information online retrieval component is further configured to retrieve user information, and after the information configuration component completes the configuration operation on the smart device, the information configuration component retrieves and stores according to the information. The user information stored in the module that matches the smart device generates the logistics information of the smart device.
上述的系統，所述資訊在線擷取組件前端設置爲智能移動終端APP應用，或嵌入其他應用的各種形式的資訊擷取表單，或電腦網頁堆疊的資訊擷取站點。In the above system, the front end of the information online capture component is set as a smart mobile terminal APP application, or embedded in various forms of information capture forms of other applications, or information crawling sites stacked on a computer webpage.
上述的系統，所述使用者資訊包括使用者帳號與驗證資訊、使用者帳號編碼、使用者無線網路名稱與驗證資訊、訂單物流資訊、使用者生物特徵驗證資訊、使用者偏好訊息。In the above system, the user information includes user account and verification information, user account code, user wireless network name and verification information, order logistics information, user biometric verification information, and user preference information.
上述的系統，所述資訊配置組件可以通過USB燒錄介面或無線連接方式與所述智能設備連接。In the above system, the information configuration component can be connected to the smart device through a USB burning interface or a wireless connection.
綜上所述，本發明提出了一種預配置使用者資訊系統，使用者購買智慧機器人等産品時，在産品到達使用者前完成個人化配置，使産品在使用者開箱時就具有了較好的智慧體驗。In summary, the present invention provides a pre-configured user information system. When a user purchases a smart robot or the like, the user completes the personalized configuration before the product reaches the user, so that the product has a better user when the user unpacks the box. Wisdom experience.
爲了使本發明的技術方案及優點更加易於理解，下面結合附圖作進一步詳細說明。應當說明，此處所描述的具體實施例僅僅用以解釋本發明，並不用於限定本發明。In order to make the technical solutions and advantages of the present invention easier to understand, the following detailed description will be made with reference to the accompanying drawings. It should be noted that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
本發明的核心思想是：在出廠前就給予智慧機器人等智能設備足夠的“人工智慧”基因，讓使用者在首次開箱上電時體驗到較爲高級的智能感，減少初次上電時複雜的配置，同時使使用者不會認爲産品就是一個換了外形的智慧手機而已。本發明應用時需要解決的是使用者訂單系統中使用者資訊的擷取、分析，在工廠生産環節進行資訊預配置，並按照預配置的使用者個人化資訊進行産品定向投遞到目標使用者的一整套系統。雖然技術難度不高，但系統複雜度和對生産物流的集成度要求較高。這裏的“出廠”和“生産”的概念可以通過合適的技術手段進行擴充，出廠可以擴展到出零售店，生産可以擴展到零售店員工在交貨前進行的産品處理。The core idea of the invention is: to give a sufficient "artificial intelligence" gene to intelligent devices such as smart robots before leaving the factory, so that the user can experience a higher level of intelligence when powering out the box for the first time, reducing the complexity of the initial power-on. The configuration, at the same time, makes the user not think that the product is a smart phone with a change of shape. What needs to be solved in the application of the invention is the extraction and analysis of the user information in the user order system, the information pre-configuration in the factory production process, and the targeted delivery of the product to the target user according to the pre-configured user personalized information. A complete system. Although the technical difficulty is not high, the system complexity and the integration of production logistics are relatively high. The concepts of “factory” and “production” can be expanded by appropriate technical means, and the factory can be extended to retail stores, and the production can be extended to the handling of products by retail store employees before delivery.
如圖1所示，本發明設計一種預配置使用者資訊系統，應用於智能設備中，包括有：資訊在線擷取組件，用以擷取配置資訊；雲端訊息存儲組件，與所述訊息在線擷取組件連接，將所述資訊在線擷取組件擷取到的所述配置資訊進行存儲，並提供對所述存儲的資訊進行查詢的功能；資訊配置組件，與雲端資訊存儲組件連接，從雲端訊息存儲組件中調取存儲的配置資訊，並根據該配置資訊配置智能設備；在本發明中，資訊在線擷取組件還用以擷取使用者資訊，且在資訊配置組件完成對智能設備的配置操作後，該資訊配置組件調取並根據資訊存儲模組中存儲的與該智能設備匹配的使用者資訊，生成智能設備的物流資訊。As shown in FIG. 1 , the present invention provides a pre-configured user information system for use in a smart device, including: an information online retrieval component for capturing configuration information; a cloud message storage component, and the message online. Taking the component connection, storing the configuration information captured by the information online capture component, and providing a function for querying the stored information; the information configuration component is connected with the cloud information storage component, and the cloud information is The storage component retrieves the stored configuration information, and configures the smart device according to the configuration information. In the present invention, the information online retrieval component is further configured to retrieve user information, and the information configuration component completes the configuration operation on the smart device. After that, the information configuration component retrieves and generates the logistics information of the smart device according to the user information stored in the information storage module that matches the smart device.
在本發明中，資訊在線擷取組件主要是一個用於擷取使用者輸入資訊的網路服務工具，前端形式上可以是一個智慧移動終端APP應用，也可以是一個電腦瀏覽器網頁堆疊的資訊擷取站點，甚至可以是嵌入其他app的資訊擷取表單。無論使用者是在零售店購買還是在其他任何地方都可以連接到該網路服務工具，輸入個人的訂購資訊。資訊輸入分成三個層次，第一層是帶安全驗證的使用者帳號，新使用者需要註冊，然後進入第二層；第二層需要填寫家庭無線網路名稱和密碼等基本數據和訂單産品投遞位址等物流資訊；然後進入可選擇（可跳過）的第三層填寫介面語言、隱私選項等個人偏好資訊，同時擷取使用者聲紋、人臉圖像等用於非接觸式身份驗證的生物特徵資訊；然後完成資訊輸入。老使用者在第一層通過安全驗證登錄後，後面兩層會自動擷取該帳號此前存儲的數據，老使用者對擷取的後兩層數據進行可選擇（可跳過）的遺漏增補和核實步驟後就完成了資訊擷取。所有資訊收集後會由雲端資訊存儲組件來進行存儲和必要時的查詢。In the present invention, the information online retrieval component is mainly a network service tool for extracting user input information, and the front end form may be a smart mobile terminal APP application, or may be a computer browser webpage stacking information. Capture the site, or even the information capture form embedded in other apps. Whether the user is at the retail store or anywhere else can connect to the web service tool, enter personal ordering information. The information input is divided into three levels. The first layer is the user account with security verification. The new user needs to register and then enter the second layer. The second layer needs to fill in the basic data such as the home wireless network name and password and the order product delivery. Logistics information such as address; then enter the optional (skipable) third layer to fill in the interface language, privacy options and other personal preferences, while capturing user voiceprints, face images, etc. for contactless authentication Biometric information; then complete the information input. After the old user logs in through the security verification on the first layer, the latter two layers will automatically retrieve the data previously stored by the account, and the old user selects (can skip) the missing and added data of the latter two layers of data. After the verification step, the information retrieval is completed. All information is collected and stored by the Cloud Information Storage component and, if necessary, queried.
在本發明中，雲端資訊存儲組件主要是一個位於雲端服務器的網路服務系統，它是一個類似於數據庫的系統，具有***新數據條目，刪除舊數據條目，根據給定欄位資訊查詢搜索庫中現有條目的功能。單個條目的欄位和數據類型跟資訊在線擷取組件中的資訊擷取組件吻合，包含賬戶、帳號編號、無線網路名稱、密碼、個人偏好和物流訊息等。有一個很重要的欄位是智能設備號，在該雲端資訊存儲組件中設置有智能設備的資訊存儲模組，資訊存儲模組存儲有智能設備的參數資訊，當資訊配置組件完成對智能設備的配置操作後，將當前智能設備的參數資訊更新至雲端資訊存儲組件，在智能設備未綁定使用者資訊前該存儲模組中不寫入該智能設備的相關資訊。In the present invention, the cloud information storage component is mainly a network service system located in the cloud server, which is a database-like system, which has a new data entry inserted, deletes old data entries, and searches the search library according to the given field information. The functionality of existing entries in . The fields and data types of a single entry match the information capture component in the information retrieval component, including account, account number, wireless network name, password, personal preferences, and logistics information. A very important field is a smart device number. In the cloud information storage component, an information storage module of the smart device is set, and the information storage module stores parameter information of the smart device, and when the information configuration component completes the smart device After the configuration operation, the parameter information of the current smart device is updated to the cloud information storage component, and the related information of the smart device is not written in the storage module before the smart device is not bound to the user information.
在本發明中，資訊配置組件中包括從雲端資訊存儲組件進行資訊查詢的工具、對智能設備進行資訊燒錄的工具、向雲端資訊存儲組件進行燒錄結果回饋和資訊紀錄更新的工具。這個組件相關的實體工具載體便攜可靠（技術上類似於超市條碼槍），使用非常方便。對預定産品的使用者，資訊預配置步驟安排爲工廠生産的最後一個環節，並同時配置物流資訊，與物流環節高度集成；零售店對未預定使用者，資訊預配置安排爲交貨前的過程，所以必須便捷高效。In the present invention, the information configuration component includes a tool for querying information from the cloud information storage component, a tool for information burning of the smart device, a tool for burning the result of the burning of the cloud information storage component, and an information record update. The physical tool carrier associated with this component is portable and reliable (technically similar to a supermarket barcode gun) and is very convenient to use. For the users of the scheduled products, the information pre-configuration step is arranged as the last link of the factory production, and the logistics information is configured at the same time, which is highly integrated with the logistics link; the retail store pairs the unscheduled users, and the information pre-configuration is arranged as the pre-delivery process. So it must be convenient and efficient.
下面結合具體實施例進行說明：The following describes the specific embodiments:
在智慧機器人出廠前，對其進行使用者資訊預配置，以實現個人化開箱體驗。Before the smart robot leaves the factory, it pre-configures the user information to achieve a personalized out-of-box experience.
訊息在線擷取：通過一個微信公共號頁面提供智慧機器人産品的訂購，讓使用者在該頁面填寫本發明需要的三個層次的資訊，包括帳號、家庭無線網路名稱與密碼、使用者驗證聲紋（一個指定詞的發音，比如亞馬遜的Alexa）、使用者驗證人臉圖像、使用者的稱謂，喜歡的語言、歌手、音樂、顔色等訊息。Online message retrieval: Provide a subscription of smart robot products through a WeChat public number page, allowing users to fill in the three levels of information required by the invention, including account number, home wireless network name and password, and user authentication. Patterns (a pronunciation of a given word, such as Amazon's Alexa), user-verified face images, user's title, favorite language, singer, music, color, etc.
雲端訊息存儲：資訊在線擷取組件擷取的資訊由一個雲端的網路服務系統紀錄，並提供根據帳號資訊的查詢和修改功能。Cloud Message Storage: The information captured by the online information retrieval component is recorded by a cloud network service system and provides query and modification functions based on account information.
出廠前資訊配置：在生産的最後一個環節，一個類似超市條碼槍一樣的工具通過標準介面（比如USB燒錄介面，甚至無線連接）連接到此時標準無個人化資訊的智慧機器人，按照使用者帳號從雲端資訊存儲組件中的系統查詢到使用者相應資訊，一邊將使用者資訊配置到智慧機器人中，另一邊將被配置的機器人編號更新到雲端資訊存儲組件中的系統用於更新綁定紀錄。在配置的同時會根據使用者物流資訊生成該機器人的物流單，然後交給物流公司配送，後續這就是圖1上的物流投遞環節的事情了，常規選擇就是以一個優質的物流投遞方式進行投遞。Pre-factory information configuration: In the last step of production, a tool similar to a supermarket barcode gun is connected to a smart robot with no personalized information at this time through a standard interface (such as USB burning interface or even wireless connection). The account is queried from the system in the cloud information storage component to the corresponding information of the user, and the user information is configured into the smart robot, and the configured robot number is updated to the system in the cloud information storage component for updating the binding record. . At the same time of configuration, the robot's logistics list will be generated according to the user's logistics information, and then delivered to the logistics company for distribution. This is the logistics delivery link in Figure 1. The conventional selection is to deliver the goods in a high-quality logistics delivery mode. .
方案效果： 使用者收到産品開箱上電時，智能機器人亮起使用者喜好顔色的燈光，然後使用使用者偏好的語言提示使用者進行聲紋或人臉身份驗證，驗證通過則帳號配置、使用者稱謂和語言介面生效，自動連接家庭無線網路，然後使用使用者喜歡的個人稱謂（比如“李先生”、“李博士”或者“大王”等）與使用者交流，並演示音樂播放功能，播放一首使用者喜歡的音樂，同時配以使用者喜好風格的燈光，主要根據是喜好顔色和音樂本身的節奏。如果使用者在進行身份驗證提示時較長時間沒有回饋，則切換其他通用語言進行提示。如果出現物流錯誤導致産品投遞到了錯誤的使用者，那麽驗證使用者身份就會失敗從而保護了使用者重要的隱私偏好等數據不洩漏，同時按照語言提示規則提示使用者聯繫公司客服解決問題。Solution effect: When the user receives the power out of the box, the intelligent robot lights up the light of the user's favorite color, and then prompts the user to perform voiceprint or face authentication using the language preferred by the user, and the account configuration is verified by the verification. The user title and language interface take effect, automatically connect to the home wireless network, and then use the user's favorite personal title (such as "Mr. Li", "Dr. Li" or "Dawang") to communicate with the user and demonstrate the music playback function. , playing a user's favorite music, accompanied by the user's favorite style of lighting, mainly based on the preferences of the color and the rhythm of the music itself. If the user does not give feedback for a long time while performing the authentication prompt, switch to other common languages to prompt. If a logistics error causes the product to be delivered to the wrong user, then verifying the user's identity will fail, thereby protecting the user's important privacy preferences and other data from leaking, and prompting the user to contact the company's customer service to solve the problem according to the language prompt rules.
在本申請中，使用者可以選擇通過物流投遞到目標位址，或自行帶回（不需要物流投遞）。In this application, the user may choose to deliver the item to the target address via logistics or bring it back (no need for logistics delivery).
這樣的一套系統在開箱上電體驗時會讓使用者第一印象就感受到了很有意思的智慧，提高使用者對産品智慧的認可和駕馭能力。Such a system will give users a first impression of the interesting wisdom when they open the power-on experience, and improve the user's recognition and control of product wisdom.
綜上所述，本發明提出了一種預配置使用者資訊系統，使用者購買智慧機器人等産品時，在産品到達使用者前完成個人化配置，使産品在使用者開箱時就具有了較好的智慧體驗。In summary, the present invention provides a pre-configured user information system. When a user purchases a smart robot or the like, the user completes the personalized configuration before the product reaches the user, so that the product has a better user when the user unpacks the box. Wisdom experience.
通過說明和附圖，給出了具體實施方式的特定結構的典型實施例，基於本發明精神，還可作其他的轉換。儘管上述發明提出了現有的較佳實施例，然而，這些內容並不作爲局限。Exemplary embodiments of the specific structure of the specific embodiments are given by way of illustration and the accompanying drawings, and other transitions are possible in accordance with the spirit of the invention. Although the above invention proposes a prior preferred embodiment, these are not intended to be limiting.
對於本領域的技術人員而言，閱讀上述說明後，各種變化和修正無疑將顯而易見。因此，所附的說明書應看作是涵蓋本發明的真實意圖和範圍的全部變化和修正。在說明書範圍內任何和所有等價的範圍與內容，都應認爲仍屬本發明的意圖和範圍內。Various changes and modifications will no doubt become apparent to those skilled in the <RTIgt; Accordingly, the accompanying description is to be considered as a Any and all equivalent ranges and contents within the scope of the specification are considered to be within the spirit and scope of the invention.
無no
參考所附附圖，以更加充分的描述本發明的實施例。然而，所附附圖僅用於說明和闡述，並不構成對本發明範圍的限制。 圖1是本發明系統結構示意圖。Embodiments of the present invention are described more fully with reference to the accompanying drawings. However, the attached drawings are for illustration and illustration only and are not intended to limit the scope of the invention. Figure 1 is a schematic view showing the structure of the system of the present invention.
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| US20110119479A1 (en) * | 2009-11-17 | 2011-05-19 | Robert Cowie | EOOBE-Application to collect information for new computer and manufacturing process |
| TWI412951B (en) * | 2009-11-26 | 2013-10-21 | Wistron Corp | Method and apparatus for managing accounts in android system |
| US20130031225A1 (en) * | 2011-07-27 | 2013-01-31 | Amazon Technologies, Inc. | Remotely preconfiguring a computing device |
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