TW201633222A - Enterprise mobility messaging assistant - Google Patents
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- TW201633222A TW201633222A TW104106599A TW104106599A TW201633222A TW 201633222 A TW201633222 A TW 201633222A TW 104106599 A TW104106599 A TW 104106599A TW 104106599 A TW104106599 A TW 104106599A TW 201633222 A TW201633222 A TW 201633222A
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Abstract
Description
本發明提供一種企業即時通訊系統平台，其是與數據處理系統有關。 The invention provides an enterprise instant messaging system platform, which is related to a data processing system.
隨著網際網路的普及，各種即時通訊系統也廣泛普遍地被使用，然而，一般的即時通訊系統(如Line、Wechat)多屬於開放式的社群，並無法限制整個社群的使用者，雖然開放式的社群通訊對於使用者的限制極低，因此對於使用者的自由度極高，但相對地，該即時通訊系統也就無法滿足具有特定需求的族群，無法對於具有特定需求族群提供特定的服務，因此仍有待改善之處；有鑑於此，本發明人潛心研究並更深入構思，歷經多次研發試作後，終於發明出一種企業即時通訊系統平台。 With the popularity of the Internet, various instant messaging systems are widely used. However, general instant messaging systems (such as Line and Wechat) are mostly open communities and cannot limit the users of the entire community. Although open community communication has very low restrictions on users, the degree of freedom for users is extremely high. However, the instant messaging system cannot meet the needs of specific groups and cannot provide for specific needs. The specific service, so there is still room for improvement; in view of this, the inventor has devoted himself to research and deeper conceiving, and after several trials and developments, finally invented an enterprise instant messaging system platform.
本發明提供一種企業即時通訊系統平台，其主要目的是改善一般開放式通訊系統無法滿足特定族群特定需求之缺失。 The invention provides an enterprise instant messaging system platform, the main purpose of which is to improve the general open communication system can not meet the specific needs of specific ethnic groups.
為達前述目的，本發明提供一種企業即時通訊系統平台配置於一企業，該企業包含一企業人員資料庫以儲存複數企業人員的個人資料，該些企業人員是由該企業設定的人員，該些企業人員為企業內部人員或該企業所服務的客戶，而該企業即時通訊系統平台包含：複數企業人員裝置，分別供該企業的各該企業人員持有並分別搭載一運作軟體； 一中央處理平台，與搭載有該運作軟體的企業人員裝置以及該企業人員資料庫資訊連結；且該中央處理平台包含彼此資訊連結之一後台管理單元、一影音訊息交換單元、一文字訊息交換單元以及一服務名單資料庫，其中：該後台管理單元可供該企業中的管理人員於人員異動時存取、修改或維護該服務名單資料庫內的資訊；當該後台管理單元增修該服務名單資料庫內之資訊時，存取該服務名單資料庫資訊的企業人員裝置上的通訊錄名單亦同步變更；該影音訊息交換單元交換各企業人員裝置之間的影音訊息；該文字訊息交換單元交換各企業人員裝置之間的文字訊息；以及該服務名單資料庫存放該中央處理平台提供服務的服務名單，而該服務名單來自於該後台管理單元所建立之名單及存取該企業人員資料庫內之名單，該影音訊息交換單元及該文字訊息交換單元對符合該服務名單資料庫內之名單的企業人員裝置交換訊息；該運作軟體存取該服務名單資料庫內之資訊顯示成為通訊錄。 To achieve the foregoing objective, the present invention provides an enterprise instant messaging system platform configured in an enterprise, the enterprise comprising an enterprise personnel database for storing personal data of a plurality of enterprise personnel, the enterprise personnel being persons set by the enterprise, and the The enterprise personnel are internal employees or customers served by the enterprise, and the instant messaging system platform of the enterprise comprises: a plurality of enterprise personnel devices, which are respectively held by the enterprise personnel of the enterprise and respectively equipped with a working software; a central processing platform coupled with the enterprise personnel device equipped with the operating software and the enterprise personnel database information; and the central processing platform includes a background management unit, a video information exchange unit, a text message exchange unit, and a service list database, wherein: the background management unit is available for the management personnel in the enterprise to access, modify or maintain the information in the service list database when the personnel changes; when the background management unit adds the service list data During the information in the library, the list of address books on the enterprise personnel device accessing the service list database information is also changed synchronously; the video message exchange unit exchanges video and audio messages between the enterprise personnel devices; the text message exchange unit exchanges each a text message between the enterprise personnel devices; and the service list data inventory is placed on the service list provided by the central processing platform, and the service list is from the list established by the background management unit and accesses the enterprise personnel database List, the video message exchange unit and the text message Unit means for exchanging messages on the service list in line with the list of its database of business people; the operation of the software to access the service list its database of information to be displayed address book.
本發明透過配置於特定企業，企業人員透過中央處理平台對企業人員傳遞訊息，使訊息的傳遞限制於特定人員之間，據此確保訊息傳遞之安全性及必要性。 By configuring the invention in a specific enterprise, the enterprise personnel transmits information to the enterprise personnel through the central processing platform, so that the transmission of the information is restricted to specific personnel, thereby ensuring the security and necessity of the message transmission.
10‧‧‧企業人員資料庫 10‧‧‧Enterprise Personnel Database
20‧‧‧企業人員裝置 20‧‧‧Enterprise personnel installation
21‧‧‧運作軟體 21‧‧‧Operating software
211‧‧‧裝置端訊息加密單元 211‧‧‧Device-side message encryption unit
212‧‧‧裝置資料庫 212‧‧‧ device database
22‧‧‧行事曆應用程式 22‧‧‧ calendar application
30‧‧‧中央處理平台 30‧‧‧Central Processing Platform
31‧‧‧後台管理單元 31‧‧‧Background Management Unit
32‧‧‧影音訊息交換單元 32‧‧‧Video and Information Exchange Unit
33‧‧‧文字訊息交換單元 33‧‧‧Text message exchange unit
34‧‧‧中央端訊息加密單元 34‧‧‧Central Message Encryption Unit
35‧‧‧群組資料庫 35‧‧‧Group Database
36‧‧‧訊息比對單元 36‧‧‧Information comparison unit
37‧‧‧服務名單資料庫 37‧‧‧Service List Database
38‧‧‧訊息資料庫 38‧‧‧Information Database
40‧‧‧啟動驗證單元 40‧‧‧Start verification unit
50‧‧‧企業內運作裝置 50‧‧‧In-house operating devices
60‧‧‧在線偵測單元 60‧‧‧Online detection unit
A‧‧‧企業 A‧‧‧Corporate
圖1 為本發明企業即時通訊系統平台之系統配置圖。 FIG. 1 is a system configuration diagram of an enterprise instant messaging system platform according to the present invention.
為使貴審查委員對本發明之目的、特徵及功效能夠有更進一步之瞭解與認識，以下茲請配合【圖式簡單說明】詳述如後： 本發明一種企業即時通訊系統平台的較佳實施例如圖1所示，配置於一企業A，該企業A包含一企業人員資料庫10以儲存複數企業人員的個人資料複數企業人員，該些企業人員是由該企業設定的人員，該些企業人員為企業內部人員或該企業所服務的客戶，而本發明企業即時通訊系統平台包含：複數企業人員裝置20，分別該企業A的各該企業人員持有並分別搭載一運作軟體21，該企業人員裝置20可為手機、平板、PC之類的裝置；該運作軟體21包含一裝置端訊息加密單元211及一裝置資料庫212；由該運作軟體21可存取該裝置端訊息加密單元211並設定該企業人員裝置20專屬的訊息解碼密碼；該裝置資料庫212儲存該企業人員裝置20所有收發的訊息內容，及企業人員個人資料；且該企業人員裝置20內更搭載一行事曆應用程式22；當然，該企業人員裝置20內也可搭載其他應用程式(APP)；一中央處理平台30，與搭載有該運作軟體21的企業人員裝置20以及該企業人員資料庫10資訊連結；且該中央處理平台30包含彼此資訊連結之一後台管理單元31、一影音訊息交換單元32、一文字訊息交換單元33、一中央端訊息加密單元34、一群組資料庫35、一訊息比對單元36、一服務名單資料庫37以及一訊息資料庫38，其中：該後台管理單元31可供該企業A中的管理人員於企業人員異動時存取、修改或維護該企業人員資料庫10內的資訊；當該後台管理單元31增修該企業人員資料庫10內之資訊時，存取該企業人員資料庫10資訊的企業人員裝置20上的通訊錄名單亦同步變更；且該後台管理單元31具有直接對該企業人員資料庫10內的企業人員統一傳遞訊息的能力，即該企業A內的管理人員可透過該後台管理單元31進行公告資訊的推撥服務；該影音訊息交換單元32交換各企業人員裝置20之間的影音訊息； 該文字訊息交換單元33配合該中央端訊息加密單元34交換各企業人員裝置20之間的文字訊息；該群組資料庫35儲存一群組名單，該群組名單包含複數成員，該些成員選自該企業人員資料庫10內之企業人員，且該群組資料庫35由該企業人員裝置20建制維護或由後台管理單元31建制；該訊息比對單元36可存取該影音訊息交換單元32、該文字訊息交換單元33以及該群組資料庫35之資訊並交叉比對；該服務名單資料庫37，存放該中央處理平台30提供服務的服務名單，而該服務名單來自於該後台管理單元31所建立之名單及該後台管理單元31存取選自於該企業人員資料庫10內之名單，該影音訊息交換單元32及該文字訊息交換單元33對符合該群組資料庫35或該服務名單資料庫37內之名單的企業人員裝置20交換訊息；該運作軟體21存取該服務名單資料庫37內之資訊顯示成為通訊錄；該訊息資料庫38，存放該影音訊息交換單元32及該文字訊息交換單元33所有收發的訊息內容以供備查；當該中央處理平台30收發到各種訊息前均透過該後台管理單元31備份於該訊息資料庫38，當接收訊息端在線時則立即將訊息傳送予接收訊息端，而當接收訊息端為離線狀態時，則該後台管理單元31則能在接收訊息端上線時存取該訊息資料庫38內的訊息內容傳送予接收訊息端；一啟動驗證單元40，設置於該中央處理平台30內並與該企業人員資料庫10及該運作軟體21資訊連結，該啟動驗證單元40可存取該企業人員資料庫10之資訊並以該企業人員資料庫10之資訊作為比對基礎進行資訊的比對或存取服務名單資料庫37之資訊並以服務名單資料庫37之資訊作為比對基礎進行資訊的比對；且該啟動驗證單元40比對資訊後可以Email或簡訊作資訊交換驗證； 一企業內運作裝置50，配置於該企業內的運作裝置(如生產線機台)與該中央處理平台30訊號連結，據此使該企業內運作裝置50透過該中央處理平台30與該企業人員裝置20形成訊號連結；以及一在線偵測單元60，設置於該中央處理平台30內並與該服務名單資料庫37、該企業人員裝置20的運作軟體21訊號連結並可偵測該運作軟體21運作與否，且該運作軟體21可存取該服務名單資料庫37之企業人員資料於該企業人員裝置20上顯示成為通訊錄，且該運作軟體21更可存取該在線偵測單元60偵測的結果將通訊錄區分為在線人員與非在線人員。 In order to enable your review committee to have a better understanding and understanding of the purpose, features and effects of the present invention, please refer to the following [simplified description of the drawings] for details: A preferred embodiment of an enterprise instant messaging system platform of the present invention is shown in FIG. 1 and is configured in an enterprise A. The enterprise A includes an enterprise personnel database 10 for storing personal data of a plurality of enterprise personnel, and the enterprise personnel. It is a person set by the enterprise, the enterprise personnel are internal employees or customers served by the enterprise, and the instant messaging system platform of the invention comprises: a plurality of enterprise personnel devices 20, each of the enterprise personnel of the enterprise A The operating device 21 can be a device such as a mobile phone, a tablet, or a PC. The operating software 21 includes a device-side message encryption unit 211 and a device database 212. The operating software 21 is provided. The device-side message encryption unit 211 can be accessed and the message decoding password unique to the enterprise personnel device 20 can be set; the device database 212 stores all the message content sent and received by the enterprise personnel device 20, and the personal data of the enterprise personnel; and the enterprise personnel The device 20 is further equipped with a calendar application 22; of course, the enterprise personnel device 20 can also carry other applications. (APP); a central processing platform 30, coupled with the enterprise personnel device 20 equipped with the operating software 21 and the enterprise personnel database 10; and the central processing platform 30 includes one of the information links, a background management unit 31, An audio-video message exchange unit 32, a text message exchange unit 33, a central-end message encryption unit 34, a group database 35, a message comparison unit 36, a service list database 37, and a message database 38, wherein: The background management unit 31 can be used by the management personnel in the enterprise A to access, modify or maintain the information in the enterprise personnel database 10 when the enterprise personnel changes; when the background management unit 31 adds the enterprise personnel database 10 In the information, the list of address books on the enterprise personnel device 20 that accesses the information of the enterprise personnel database 10 is also changed synchronously; and the background management unit 31 has a unified delivery of information directly to the enterprise personnel in the enterprise personnel database 10. The ability, that is, the management personnel in the enterprise A can perform the push information service of the announcement information through the background management unit 31; the video message exchange unit 32 exchanges Audio and video messages between corporate officers device 20; The text message exchange unit 33 exchanges the text message between the enterprise personnel devices 20 with the central end message encryption unit 34; the group database 35 stores a group list, the group list includes a plurality of members, and the member members select The enterprise personnel in the enterprise personnel database 10, and the group database 35 is maintained by the enterprise personnel device 20 or formed by the background management unit 31; the message comparison unit 36 can access the video information exchange unit 32. The text message exchange unit 33 and the information of the group database 35 are cross-aligned; the service list database 37 stores a service list provided by the central processing platform 30, and the service list is from the background management unit. The list established by 31 and the background management unit 31 accesses a list selected from the enterprise personnel database 10, and the video message exchange unit 32 and the text message exchange unit 33 conform to the group database 35 or the service. The enterprise personnel device 20 in the list in the list database 37 exchanges messages; the operation software 21 accesses the information in the service list database 37 to be displayed as an address book; The message database 38 stores all the messages sent and received by the video message exchange unit 32 and the text message exchange unit 33 for checking; the central processing platform 30 backs up the message through the background management unit 31 before sending and receiving various messages. The database 38, when the receiving message is online, immediately transmits the message to the receiving message end, and when the receiving message end is offline, the background management unit 31 can access the message database when the receiving message end is online. The message content in the 38 is transmitted to the receiving message end; a startup verification unit 40 is disposed in the central processing platform 30 and is connected to the enterprise personnel database 10 and the operating software 21, and the startup verification unit 40 can access the information. The information of the enterprise personnel database 10 is compared with the information of the enterprise personnel database 10 as a comparison basis or the information of the service list database 37 is accessed and the information of the service list database 37 is used as a comparison basis. The comparison of the information; and the startup verification unit 40 can perform the exchange of information for the email or the newsletter after comparing the information; An in-house operating device 50, the operating device (such as a production line machine) disposed in the enterprise is coupled to the central processing platform 30, whereby the in-house operating device 50 is transmitted through the central processing platform 30 and the enterprise personnel device 20 forming a signal link; and an online detecting unit 60 disposed in the central processing platform 30 and connected to the service list database 37 and the operating software 21 of the enterprise personnel device 20 to detect the operation of the operating software 21 And the enterprise software information that the operating software 21 can access the service list database 37 is displayed as an address book on the enterprise personnel device 20, and the operating software 21 can further access the online detecting unit 60 to detect The results distinguish the address book from online and offline.
以上為本發明企業即時通訊系統平台的主要結構組態及特徵，本發明主要適用於特定的企業A內或特定的一群人(如企業提供服務給特定的一群VIP人士)而非任意人可使用之系統，亦即，使用者必須是屬於該企業A或該企業A所服務的人，且該企業人員資料庫10中具有該人員的資料者才能使用本系統，當人員於該企業A內就職時或參加企業A所提供的服務，該企業A中具有管理權限之企業人員便增修該企業人員資料庫10內的人員資料，將新進人員名單新增於該企業人員資料庫10中；而該中央處理平台30又能進一步地由該後台管理單元31由該企業人員資料庫10中選擇名單建置成為該服務名單資料庫37，據以限制該中央處理平台30的使用者；而該企業A的該企業人員初次使用本系統時首先於該企業人員裝置20搭載該運作軟體21，首次執行該運作軟體21時，該運作軟體21於該企業人員裝置20上提示該企業人員輸入個人驗證資料(如E-mail、個人ID、電話號碼或密碼)以進行後續的企業人員驗證，當該企業人員於該企業人員裝置20輸入驗證資料後，該運作軟體21將該企業人員裝置20輸入的驗證資料透過該中央處理平台30傳送至該啟動驗證單元40，該啟動驗證單元40存取該企業人員資料庫10內屬於該企業人員的資料或服務名單資料庫37並進行比對，若該企業人員 裝置20輸入的驗證資料與該企業人員資料庫10或服務名單資料庫37內的資料相符並屬於該服務名單資料庫37內之名單，則該啟動驗證單元40透過該中央處理平台30傳送驗證碼至企業人員裝置20，則使用者收到驗證碼後於該運作軟體21產生的驗證畫面輸入驗證碼，該運作軟體21將驗證碼透過該中央處理平台30傳送至該啟動驗證單元40以完成企業人員驗證；通過驗證後該企業人員即可使用本系統；一旦該企業人員通過驗證後，該企業人員即能透過該企業人員裝置20上搭載的該運作軟體21進行文字或語音訊息的交換，而在該企業人員傳遞訊息前，該企業人員透過該企業人員裝置20上的運作軟體21顯示的通訊錄進行訊息交換，且透過該運作軟體21存取該在線偵測單元60的偵測結果事先得知訊息交換對象是否在線；當訊息交換對象在線並進行訊息交換時，所有的訊息交換均由該運作軟體21執行訊息交換均必須透過該中央處理平台30進行，該中央處理平台30僅只對於符合服務名單資料庫37的企業人員作訊息交換的服務，該影音訊息交換單元32負責交換影音訊息，該文字訊息交換單元33負責交換文字訊息，且由該企業人員裝置20傳送的文字訊息會先通過該裝置端訊息加密單元211將文字訊息編碼成為訊息碼再傳送至該中央處理平台30，而該中央處理平台30的該中央端訊息加密單元34將該訊息碼解碼後由該文字訊息交換單元33傳遞訊息；反之，由該中央處理平台30傳遞至該企業人員裝置20的文字訊息會先透過該中央端訊息加密單元34將文字訊息編碼成為訊息碼再傳送至該企業人員裝置20，該裝置端訊息加密單元211進行解碼，解碼後將正確訊息顯示於企業人員裝置20上，據此提供訊息傳遞的安全性；而該企業人員裝置20的訊息交換除了可一對一地訊息交換之外，也可進行包含複數企業人員的特定群組之群組式訊息交換，該企業A中各該企業人員可透過該企業人員裝置20於該群組資料庫35內建制包含複數企業人員 的群組名單，而該運作軟體21存取該群組資料庫35內的群組名單顯示於該企業人員裝置20上，符合該群組名單的企業人員裝置20使用者可進行對該群組名單的訊息交換，而訊息交換的方式與上述一對一的訊息交換方式相同，只是訊息交換的對象成為整個群組名單的成員；而在群組式的訊息交換過程中，屬於該群組名單內的企業人員裝置20之運作軟體21偵測使用者的讀取狀態並會將讀取狀態的訊號傳送至該中央處理平台30，則該中央處理平台30的訊息比對單元36便同時比對該群組資料庫35的群組名單與讀取狀態，比對後該後台管理單元31依據未讀名單發送訊息提醒未讀人員讀取訊息；而在各種訊息交換的過程中，各該企業人員裝置20的使用者透過該運作軟體21的執行而能將所有訊息交換過程中的重要訊息加入該行事曆應用程式22中；當然，在該企業人員裝置20內搭載其他應用程式時，該運作軟體21也能將訊息交換過程中的訊息加入該企業人員裝置20內的其他應用程式裡；此外，除了上述企業人員裝置20間的訊息交換之外，本系統更提供企業人員裝置20與該企業內運作裝置50之訊息交換以及該企業內運作裝置50之間的訊息交換，而該企業內運作裝置50可為生產線機台、其他運作的機器、機台、遠端線上開會設備或客服總機，其訊息交換的路線與企業人員裝置20對企業人員裝置20的訊息交換路線相同，差異在於該企業內運作裝置50傳遞的訊息是機台的異常訊息、機台完成工作訊息或機台待操作之類的機器語言或者是外部的客訴電話或e-mail，透過由該企業內運作裝置50經由該中央處理平台30傳遞訊息給企業人員裝置20，使該企業人員裝置20的使用者能隨時掌控該企業內運作裝置50的運作狀態；而當企業內運作裝置50為遠端線上開會設備時則可透過企業內運作裝置50間的訊息傳遞達到遠端線上開會之目的； 而透過由該企業人員裝置20傳遞訊息給該企業內運作裝置50則能對該企業內運作裝置50下達工作指令而達到遠端操控之目的；而透過該企業內運作裝置50傳遞訊息給另一企業內運作裝置50則更適用於連續產線間的工作指令下達，而能達成全自動完成產線工作之目的。 The above is the main structural configuration and features of the enterprise instant messaging system platform of the present invention. The present invention is mainly applicable to a specific enterprise A or a specific group of people (such as a company providing services to a specific group of VIPs) rather than anyone can use The system, that is, the user must be a person belonging to the enterprise A or the enterprise A, and the person who has the person in the enterprise personnel database 10 can use the system, and when the employee works in the enterprise A At the time of participating in the service provided by enterprise A, the enterprise personnel with management authority in the enterprise A will add the personnel information in the enterprise personnel database 10, and add the new personnel list to the enterprise personnel database 10; The central processing platform 30 can be further configured by the background management unit 31 from the selection list of the enterprise personnel database 10 to become the service list database 37, thereby limiting the users of the central processing platform 30; and the enterprise When the enterprise personnel of A first use the system, the operating software 21 is first mounted on the enterprise personnel device 20. When the operating software 21 is executed for the first time, the operating software 21 is The employee device 20 prompts the enterprise personnel to input personal verification data (such as E-mail, personal ID, telephone number or password) for subsequent enterprise personnel verification, and after the enterprise personnel inputs the verification data in the enterprise personnel device 20, The operating software 21 transmits the verification data input by the enterprise personnel device 20 to the startup verification unit 40 through the central processing platform 30, and the startup verification unit 40 accesses the data or service belonging to the enterprise personnel in the enterprise personnel database 10. List database 37 and compare if the company personnel If the verification data input by the device 20 matches the data in the enterprise personnel database 10 or the service list database 37 and belongs to the list in the service list database 37, the startup verification unit 40 transmits the verification code through the central processing platform 30. To the enterprise personnel device 20, after receiving the verification code, the user inputs a verification code to the verification screen generated by the operation software 21, and the operation software 21 transmits the verification code to the startup verification unit 40 through the central processing platform 30 to complete the enterprise. Personnel verification; after verification, the enterprise personnel can use the system; once the enterprise personnel pass the verification, the enterprise personnel can exchange text or voice messages through the operating software 21 carried on the enterprise personnel device 20, and The enterprise personnel exchanges information through the address book displayed by the operating software 21 on the enterprise personnel device 20, and accesses the detection result of the online detecting unit 60 through the operating software 21 in advance. Know whether the message exchange object is online; when the message exchange object is online and exchanges information, all message exchange The message exchange performed by the operating software 21 must be performed through the central processing platform 30. The central processing platform 30 only serves the information exchange for the enterprise personnel who meet the service list database 37, and the video information exchange unit 32 is responsible for exchanging audio and video. The text message exchange unit 33 is responsible for exchanging text messages, and the text message transmitted by the enterprise personnel device 20 is first encoded into the message code by the device-side message encryption unit 211 and transmitted to the central processing platform 30. The central end message encryption unit 34 of the central processing platform 30 decodes the message code and then transmits the message by the text message exchange unit 33; otherwise, the text message transmitted by the central processing platform 30 to the enterprise personnel device 20 is first The text message is encoded into the message device and transmitted to the enterprise personnel device 20 through the central end message encryption unit 34. The device-side message encryption unit 211 decodes the decoded message and displays the correct message on the enterprise personnel device 20, thereby providing The security of the message delivery; and the message exchange of the enterprise personnel device 20 In addition to the one-to-one message exchange, a group-type message exchange of a specific group of a plurality of enterprise personnel may be performed, and the enterprise personnel of the enterprise A may access the group database through the enterprise personnel device 35. The built-in system includes multiple corporate personnel The group list of the enterprise software device 21 accessing the group database 35 is displayed on the enterprise personnel device 20, and the enterprise personnel device 20 that matches the group list can perform the group The message exchange of the list, and the way of message exchange is the same as the above-mentioned one-to-one message exchange, except that the object of message exchange becomes a member of the entire group list; and in the group message exchange process, belongs to the group list. The operating software 21 of the enterprise personnel device 20 detects the read status of the user and transmits the read status signal to the central processing platform 30, and the message comparison unit 36 of the central processing platform 30 simultaneously compares The group list and the read status of the group database 35. After the comparison, the background management unit 31 sends a message according to the unread list to remind the unread person to read the message; and in the process of various message exchanges, the enterprise personnel The user of the device 20 can add all the important messages in the message exchange process to the calendar application 22 through the execution of the operating software 21; of course, the enterprise personnel device 20 When other applications are installed, the operating software 21 can also add messages in the message exchange process to other applications in the enterprise personnel device 20; in addition, in addition to the information exchange between the enterprise personnel devices 20, the system is more Providing information exchange between the enterprise personnel device 20 and the intra-enterprise operating device 50 and the intra-enterprise operating device 50, and the intra-enterprise operating device 50 can be a production line machine, other operating machines, a machine, and a far The terminal communication device or the customer service switchboard has the same message exchange route as the enterprise personnel device 20 to the enterprise personnel device 20. The difference is that the message transmitted by the operation device 50 in the enterprise is the abnormal message of the machine, and the machine completes. The machine language of the work message or the machine to be operated, or an external customer call or e-mail, is transmitted to the enterprise personnel device 20 via the central processing platform 30 by the in-house operation device 50, so that the enterprise personnel The user of the device 20 can control the operating state of the operating device 50 in the enterprise at any time; and when the operating device 50 is far away in the enterprise When the equipment is on the terminal, the message can be transmitted to the remote line through the message transmission between the operating devices in the enterprise; By transmitting the message to the in-house operating device 50 by the enterprise personnel device 20, the work order can be issued to the in-house operating device 50 for remote control purposes; and the information is transmitted to the other through the in-house operating device 50. The operation device 50 in the enterprise is more suitable for the work order between the continuous production lines, and can achieve the purpose of fully completing the production line work.
綜上，本發明企業即時通訊系統平台主要適用於特定企業人員的訊息傳遞及交換，成為一封閉式的群組訊息交換，據此限定使用端的使用者，而能避免企業人員機密訊息洩漏至外部人員之狀況發生，提高訊息傳遞的安全性；當然也能避免非該企業人員隨意傳遞無義訊息之廣告干擾或非公事之干擾狀況發生；此外，透過封閉式的訊息傳遞則又更能針對該企業人員或特定群組作訊息的傳遞，訊息的傳達更為直接且更能貼近需求，使得事務推廣、訊息傳達更為有效。 In summary, the instant messaging system platform of the present invention is mainly applicable to the message transmission and exchange of a specific enterprise personnel, and becomes a closed group message exchange, thereby limiting the users of the use end, and avoiding leakage of confidential information of the enterprise personnel to the outside. The situation of personnel occurs to improve the security of message delivery; of course, it can avoid the interference of advertisements or non-official interferences that are not freely transmitted by the company personnel; in addition, the closed message transmission is more suitable for The transmission of messages by corporate personnel or specific groups, the communication of messages is more direct and closer to the needs, making transaction promotion and message communication more effective.
此外，為避免發生因企業人員裝置20遺失而產生之企業機密外洩的狀況發生，該企業人員裝置20的該運作軟體21會持續記錄其運作狀況，一旦該運作軟體21執行時距離上次執行時間特定天數時，該運作軟體21判斷該企業人員裝置20可能遭竊、遺失或有其他異常狀況，則在特定天數後執行該運作軟體21時，該運作軟體21便會發出異常訊息予該中央處理平台30的該後台管理單元31，而該後台管理單元31便會立即刪除該服務名單資料庫37中所屬該企業人員裝置20之名單，即該中央處理平台30不再提供該企業人員裝置20訊息交換的服務，同時，該後台管理單元30更同時清除該裝置資料庫212內的所有訊息，避免企業內機密資訊外洩；除此之外，該後台管理單元31更同時進行分析該訊息資料庫38中關於該企業人員裝置20所屬企業人員之所有訊息內容，並據此偵測是否有異常訊息出現，據以掌控該企業人員裝置20的狀況；而一旦該企業人員裝置20所屬企業人員的身分再次被確認且無其他異常時，該企業人員裝置20就必須重新執行與初次使用相同的啟動驗證動作，一旦順利啟動驗證後 也就能透過該後台管理單元30存取儲存於該訊息資料庫38內的資料以回覆先前的訊息內容。 In addition, in order to avoid the occurrence of the confidentiality of the enterprise due to the loss of the enterprise personnel device 20, the operating software 21 of the enterprise personnel device 20 continuously records its operation status, and once the operation software 21 is executed, the distance is executed last time. When the operating software 21 determines that the enterprise personnel device 20 may be stolen, lost, or has other abnormal conditions, the operating software 21 will issue an abnormal message to the central computer when the operating software 21 is executed after a certain number of days. The background management unit 31 of the processing platform 30, and the background management unit 31 immediately deletes the list of the enterprise personnel devices 20 belonging to the service list database 37, that is, the central processing platform 30 no longer provides the enterprise personnel device 20. The information exchange service, at the same time, the background management unit 30 further clears all the information in the device database 212 to avoid leakage of confidential information in the enterprise; in addition, the background management unit 31 analyzes the message data at the same time. All the message contents of the enterprise personnel belonging to the enterprise personnel device 20 in the library 38, and based on this, detecting whether there is an abnormality The information appears to control the status of the enterprise personnel device 20; and once the identity of the enterprise personnel to which the enterprise personnel device 20 belongs is confirmed again and there are no other abnormalities, the enterprise personnel device 20 must re-execute the same startup as the initial use. Verification action, once the verification is successfully started The information stored in the message database 38 can also be accessed through the background management unit 30 to reply to the previous message content.
當然，該企業人員裝置20於上述特定時間內未使用並非只有遺失的狀況，也有可能為該企業人員裝置20所屬企業人員休假的狀況，因此，該企業人員裝置20的持有企業人員於安排休假時，可透過該運作軟體設定其休假期間，並能設定休假期間自動回覆訊息之功能，據此就能避免被判斷為遺失而刪除使用者帳號之狀況發生。 Of course, the enterprise personnel device 20 is not used in the above-mentioned specific time period, and is not only a lost situation, but may also be a state in which the enterprise personnel of the enterprise personnel device 20 are on vacation. Therefore, the enterprise personnel of the enterprise personnel device 20 are scheduled to take a vacation. In this case, the operating software can be used to set the vacation period, and the function of automatically replying to the message during the vacation can be set, thereby preventing the situation in which the user account is deleted and deleted.
10‧‧‧企業人員資料庫 10‧‧‧Enterprise Personnel Database
20‧‧‧企業人員裝置 20‧‧‧Enterprise personnel installation
21‧‧‧運作軟體 21‧‧‧Operating software
211‧‧‧裝置端訊息加密單元 211‧‧‧Device-side message encryption unit
212‧‧‧裝置資料庫 212‧‧‧ device database
22‧‧‧行事曆應用程式 22‧‧‧ calendar application
30‧‧‧中央處理平台 30‧‧‧Central Processing Platform
31‧‧‧後台管理單元 31‧‧‧Background Management Unit
32‧‧‧影音訊息交換單元 32‧‧‧Video and Information Exchange Unit
33‧‧‧文字訊息交換單元 33‧‧‧Text message exchange unit
34‧‧‧中央端訊息加密單元 34‧‧‧Central Message Encryption Unit
35‧‧‧群組資料庫 35‧‧‧Group Database
36‧‧‧訊息比對單元 36‧‧‧Information comparison unit
37‧‧‧服務名單資料庫 37‧‧‧Service List Database
38‧‧‧訊息資料庫 38‧‧‧Information Database
40‧‧‧啟動驗證單元 40‧‧‧Start verification unit
50‧‧‧企業內運作裝置 50‧‧‧In-house operating devices
60‧‧‧在線偵測單元 60‧‧‧Online detection unit
A‧‧‧企業 A‧‧‧Corporate
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| CN101346949B (en) * | 2005-10-21 | 2013-07-03 | 捷讯研究有限公司 | Instant messaging device/server protocol |
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