201214309 六、發明說明： 【發明所屬之技術領域】 /本發明係關於—種供應系統，尤指—種零件储備供應 系統以及預先儲備零件之方法。 【先前技術】 現今例如個人電腦等之加工製造產。口。中，肖大量使用 生產的零件，且其中大半係由原廠商委託加工 ^商…目此，當產品因為故障或損壞而送修時，目 H維修方法多半為找出產品中的損壞零件，並以新零件 、之’而若產品非由原廠所製造，其維修流程更可 2ί;:的原廠商加工製造商、以及零件製造商而更加 —當進行產品的維修時，若缺乏維修所需的零件 ;;=Γ修時間增長或是維修成本增加等問題，因此 對，廠商來說’健備足夠數量的各式零件以供 ：： 必要的’但若儲備了過多或是沒有需求的零件，則為 種成本浪費，因此零件儲備量的預測相當重要 由於目前的加工製造產品，在製造、銷 -疋 並不-定由同-廠商執行，例如產品出二“呈序上 之相關資訊流通…因此更無法對維：：二：件貢料等 備量進行預測。 > 氣令件之應儲 發明人爰因於此’本於積極創作之精 以解決上述問題且有效整合相〜-種可 R以預估零件應儲 201214309 備量之「零件儲備供應系統及預先儲備零件之方法」’幾 經研九貫驗終至完成此項嘉惠世人之發明。 【發明内容】 雲於上述習知的零件供應方法尚有改進空間，本發明 之目的係針對現行的產品維修服務鏈，提供_種零件儲備 供應系統以及預先储備零件之方法，俾能有效整^售後服 務資料以預估各零件之應儲備數量，進而訂構並儲備零件 以供維修使用。 v 依據本發明之一特色’本發明係提出一種零件儲備供 應系統，其係用以整合售後資訊以預先儲備複數種零件以 供維修使用，該系統包括：複數個產品製造者係依需求 製造產。口口，並分別提供其所製造之產品之各以牛；複數個 產品供應者，係各別向該等產品製造者提出需求以由其製 造所需之產品；複數個分區零件管理者，係用以儲備/、'管 理、以及發送複數種零件；複數個維修服務提供者，係^ 供有產品之維修服務，其分別具有相對應之一分區零件管 理者，並自其所對應之分區零件管理者取得維修所需之各 零件·’以及一管控令心，係對複數種零件分別設定相對應 之一預設故障率，以複數種零件所分別對應之預設故障率 對該等維修服務提供者維修所需之複數種零件所分別對應 之一需求總數進行預估，然後向該等產品製造者訂購，^ 將所訂購之複數種零件分別發送至該等分區零件管理者以 由其储備及官理；其中，該等產品供應者係將一出貨查。 201214309 零件資料表以及一預定出貨量發送至管控 之 τ % 其預估複數種零件所分別對應之需求總數 依據本發明之另一特色，本發明係提出—種於零件儲 備供應系統進行售後服務資訊之整合以預先儲備複數種零 牛之方法3亥糸統包括複數個產品製造者、複數個產品供 應者、複數個分區零件管理者、複數個維修服務提供者 管控中心，纟中該等產品供應者係各別向該等產品 1k者提出而求’該等產品製造者係依需求製造產品， 分別提供其所製造之產品之各零件，該等分區零件管理者 ^以則f、_及發送複數種轉，料料服務提供者 產^之維修服務，其分別具有相對應之—分區零件 數二Γ中心係龍數種零件所分別對應之-需求總 丁-，並向该等產品製造者訂購，該方法包括 對複數種零件分別設定相對應之-預設 ，（）5亥寻產品供應者係將-出貨產品之一灾件資 表以及一預定出貨量發送至管控 7 '枓 產品之零件資料表及料出p 巾心依出貨 應之預以複數種零件所分別對 予“故㈣預估複數種零件 數’然後向該等產品製造者進行訂 二：二求總 係將所㈣之複數料件 I產。4造者 送至該等分區零件管理者；以及由其分別發 理其所儲備之複數種零件。）4刀區零件管理者管 【實施方式】 201214309 為能讓讀者更瞭解本發明之技術内容，特舉較佳實施 例說明如下’請先參照圖丨’圖丨係本發明一較佳實施例： 零件儲備供應系統之示意圖。如圖丨所示，本發明之零件儲 備供應系·統包括一管控中心1、複數個分區零件管理者2、 钹數個維修服務提供者3、複數個產品製造者4、以及複數 個產品供應者5 ’其中各維修服務提供者3係具有相對應的 一分區零件管理者2。 前述管控令心丨係對各種零件分別設定其所對應的一 ，設故障率’並依據出貨產品的零件資料表與預定出貨 量、以及各零件之庫存數目，以各零件的預設故障率對其 之需求總數進行預估然後向產品製造者4訂購，以及將零;牛 分別發送至分區零件管理者2以由其進行儲備；管控中心1 更提供-網站系統’以供各產品製造者4、各產品供應者5、 以及各分區零件管理者2經由網際網路連接，以發^、接 收、以及查詢各種零件的儲備的相關資訊。分區零件管理 者2係儲備 '管理及發送各種零件，其中各種零㈣分別呈 有相對應的-庫存數目’分區零件管理者2並定期將各種零 件的庫存數目提供至管控中心1。 前述維修服務提供者3提供有產品的維修服務，並係 自相對應的分區零件管理者2取得維修所需的各零件。前述 產品製造者4係為-原始設備製造商（㈤ginal Equipm⑽201214309 VI. Description of the invention: [Technical field to which the invention pertains] / The present invention relates to a supply system, in particular, a spare parts supply system and a method of pre-stocking parts. [Prior Art] Nowadays, for example, processing and manufacturing of personal computers and the like. mouth. In the middle, Xiao uses a large number of parts produced, and most of them are commissioned by the original manufacturer... In this case, when the product is repaired due to malfunction or damage, most of the repair methods are to find the damaged parts in the product, and With the new parts, and if the products are not manufactured by the original manufacturer, the maintenance process can be more effective: the original manufacturer and the manufacturer of the parts, and more, when the product is repaired, if there is a lack of maintenance Parts;;=the time of repair time or the increase of maintenance costs, so the manufacturer, 'healthy enough number of various parts for:: necessary' but if the reserves are too much or there is no demand for parts , is a waste of cost, so the forecast of parts reserves is very important. Because the current processing and manufacturing products, manufacturing, sales, and sales are not determined by the same manufacturer, for example, the product is in the second order. ...so it is even more difficult to predict the dimensions of the dimension::2: tribute and materials. > The inventor of the gas-sending component should be able to solve the above problems and effectively integrate R ~- species can be estimated to be part of the amount of backup storage 201214309 "reserve supply system components and pre-positioned parts of the method" 'by a few experimental research nine penetration end to complete this invention Jia Huishi person. SUMMARY OF THE INVENTION There is still room for improvement in the above-described conventional parts supply method. The object of the present invention is to provide a method for stock supply and supply of parts, and a method for preserving parts in advance for the current product repair service chain. ^ After-sales service data to estimate the amount of reserves for each part, and then to build and reserve parts for maintenance. v In accordance with one feature of the present invention, the present invention provides a parts stock supply system for integrating after-sales information to pre-stock a plurality of parts for maintenance, the system comprising: a plurality of product manufacturers are manufactured according to requirements Production. Ports, and each of the products manufactured by the company; each of the product suppliers, each of which presents the demand to the manufacturer of the product to manufacture the required products; a plurality of partitioned parts managers, Used to reserve/, 'manage, and send a plurality of parts; a plurality of service providers, which are provided with product repair services, each of which has a corresponding one-part part manager, and the corresponding partition parts The manager obtains the parts required for maintenance, and the control of the control unit. The preset failure rate is set for each of the plurality of parts, and the repair service is provided for the preset failure rate corresponding to the plurality of parts. The total number of parts required for the repair of the supplier is estimated, and then ordered from the manufacturer of the product. ^ The plurality of parts ordered are sent to the partitioned parts manager for storage. Preparation and administration; among them, the suppliers of these products will be checked for shipment. 201214309 Parts data sheet and a scheduled shipment sent to the control τ % The estimated total number of parts corresponding to the respective parts according to another feature of the present invention, the present invention is proposed to be sold in the parts reserve supply system The integration of service information to pre-reserve multiple types of zero cattle 3 糸 system includes a number of product manufacturers, a number of product suppliers, a number of partition parts managers, a number of maintenance service provider control centers, such as The product suppliers individually propose to these 1k products that 'the manufacturers of these products manufacture products according to their needs, and provide the parts of the products they manufacture, respectively, and the divisional parts managers ^f, _ And sending a plurality of kinds of transfer, the material service provider's maintenance service, which has correspondingly - the number of partition parts, the number of parts of the center, the number of parts corresponding to each - the total demand - and to these products The manufacturer orders, the method includes setting corresponding to each of the plurality of parts--preset, (5) the product supplier of the product is the one of the products to be shipped A predetermined shipment is sent to the parts and components of the control 7 '枓 product and the output of the material is based on the pre-existing number of parts, and the number of parts is estimated to be “four (4) The manufacturer of the product shall make a second order: the second is to produce the plurality of parts I of the (4). The 4 producers are sent to the divisional parts managers; and the plurality of parts they reserve are separately processed.) 4 knives [Detailed Description of the Invention] [0012] In order to provide the reader with a better understanding of the technical contents of the present invention, the preferred embodiment will be described as follows: Please refer to the drawings first. FIG. 1 is a preferred embodiment of the present invention: Schematic diagram of the supply system. As shown in FIG. ,, the parts reserve supply system of the present invention includes a control center 1, a plurality of partition parts managers 2, a plurality of service providers 3, and a plurality of product manufacturers. And a plurality of product suppliers 5' each of the service provider 3 series has a corresponding one-part parts manager 2. The above-mentioned control order system sets the corresponding one for each part, and sets the failure rate' According to the parts data sheet of the shipped product and the scheduled shipment quantity, and the inventory quantity of each part, the total demand of each part is estimated according to the preset failure rate and then ordered to the product manufacturer 4, and will be zero; They are sent to the partition part manager 2 for storage; the control center 1 provides a - website system for each product manufacturer 4, each product supplier 5, and each partition part manager 2 to connect via the Internet. To send, receive, and query information about the reserves of various parts. Partitioned parts manager 2 is the reserve 'management and transmission of various parts, of which various zero (four) respectively have corresponding - inventory number 'partition parts manager 2 and The stock quantity of various parts is periodically supplied to the control center 1. The aforementioned service provider 3 provides repair service for the product, and obtains the parts required for maintenance from the corresponding partition part manager 2. The aforementioned product manufacturer 4 is - original equipment manufacturer ((5) ginal Equipm (10)
Manufacturer’ OEM)’其係依據需求製造產品並提供有 其所製造的產品的各種零件，且產品製造者4更提供各種零 件的歷史故障率至管控中心丨’以供管控中心丨設定為各種 201214309 零件的預設故障率。前述產品供應者5係為一原始設計製造 商（〇丨·丨gmal Design Manufacturer ’ 0DM)，其係分別向產品 製造者4提出需求以由其製造所需的產品。 管控中心1可依據產品製造者4所提供的各種零件的 歷史故障率或實際故障率來設定其之預設故障率，其中各 種料的實⑨故障率係由維修服務提供者3透㉟各分區零 件管理者2將各零件之實際故障資訊定期傳送至管控中心1 以由其進行計异而得，各種零件的實際故障率可為其之年 度故障率，gp，各零件的年度更換總數除以其之年度銷售 總數，然後管控中心1依據產品供應者5所提供的出貨產: 的零件資料表與預^出貨量、以及分區零件管理者2所料 的各零件之庫存數目，以各種零件的預設故障率對其之需 求總數進行預估。舉例來說，管控t心1所預估的某一零： 的需求總數可為： N X rij X fj X t — Ij — p., 其中’ N為^貨產品的預定出貨量；nj為出貨產品中該零件 的使用數里例如若出貨產品為一筆記型電腦其中使用2 個相同型號的硬碟，則該硬碟的使用數量為2; fi為該零件 的=設故料；1為—時間參數；0各分區零件管理者2 目前已儲備的該零件的數量總和；Pj係管控t心1已訂購但 尚未取得的該零件的數量總和。 。月同％參照圖2及圖3 ’圖2係本發明一較佳實施例之預 先儲備令件之方法之流程圖，圖3係對應於圖2之方法流程 的運作況心之成裎。如圖2及圖3所示，以本發明於零件储 201214309 備供應系統進行售後資訊整合以預先儲備複數種零件之方 法’ i先’各產品製造者4分別提供各種零件的歷史故障率 至管控中心卜管控中心丨並將各種零件的職故障率設定 為其之歷史故障率（步驟S|);產品供應者5將出貨產品的零 件資料表以及預定出貨量傳送至管控令心}(步驟s2);各分 區零件管理者2將各種零件的庫存數目提 】（步驟S3)。 ^曰著’管控中心！依據出貨產品的零件資料表以及預 疋 以及各種零件於各分區零件管理者2處之庫存數 各種零件所設定的預設故障率對其之需求總數 進=古’然後向各產品製造者4提出零件訂購需求（步驟 :產品製造者4將所訂購的零件運送至管控中心1(步 :二管控：心丨將零件分別發送至各分區零件管理者2, :::件官理者2進行零件之儲備以及管理維修服務提 驟二唯Γ應，分區零件管理者2處取得所需之零件(步 '一、i服務提供者3透過各分區零件管理者2將各零件 敁障資訊定期傳送至管控中心丨，以供其 際故障率(步驟S7);管控中…係將各種零： 供庫^早”'為其之實際故障率（步驟S8);而當產品 出貨商品的零件資料表以及預定出貨量 時（返回步驟S2)，管控中心1即以各種零件的 :::::作為預設故障率對各種零件的應儲備數量進行 201214309Manufacturer's OEM's manufactures products according to demand and provides various parts of the products they manufacture, and the product manufacturer 4 provides the historical failure rate of various parts to the control center 丨' for the control center 丨 set to various 201214309 The preset failure rate of the part. The aforementioned product supplier 5 is an original design manufacturer (〇丨 丨gmal Design Manufacturer ’ 0DM) which separately requests the product manufacturer 4 to manufacture the desired product therefrom. The control center 1 can set its preset failure rate according to the historical failure rate or the actual failure rate of various parts provided by the product manufacturer 4, wherein the real 9 failure rate of various materials is provided by the service provider 3 through 35 divisions. The part manager 2 periodically transmits the actual fault information of each part to the control center 1 to calculate it. The actual failure rate of each part can be its annual failure rate, gp, the total number of annual replacements of each part divided by The total number of annual sales, and then the control center 1 based on the product information provided by the product supplier 5: the parts data sheet and the pre-shipment amount, and the number of parts of the parts that the divisional parts manager 2 is expected to The preset failure rate of the part is estimated for its total demand. For example, the total number of demand for a certain zero: estimated by t-heart 1 can be: NX rij X fj X t — Ij — p., where 'N is the scheduled shipment of the product; nj is the In the number of uses of the part in the product, for example, if the product to be shipped is a notebook computer in which two hard disks of the same type are used, the number of the hard disk used is 2; fi is the defective material of the part; The time-parameter parameter; 0 the total number of parts that have been reserved by each part manager 2; Pj is the sum of the number of parts that have been ordered but not yet acquired. . Referring to Figures 2 and 3, Figure 2 is a flow diagram of a method of pre-storing a command in accordance with a preferred embodiment of the present invention, and Figure 3 is a representation of the operational conditions of the method flow of Figure 2. As shown in FIG. 2 and FIG. 3, the method for integrating the after-sales information in the parts storage 201214309 supply system to pre-store a plurality of parts is provided by the manufacturer of each product 4 to provide the historical failure rate of various parts to The control center and the control center set the failure rate of each part to its historical failure rate (step S|); the product supplier 5 transmits the parts data sheet of the shipped product and the scheduled shipment to the control order} (Step s2); each partition part manager 2 mentions the stock quantity of each part (step S3). ^曰's control center! According to the parts data sheet of the shipped product and the pre-existing and the number of stocks of each part in each partition part manager 2, the preset failure rate set by various parts is the total number of demand, and then to each product manufacturer 4 Propose part ordering requirements (step: Product manufacturer 4 will ship the ordered parts to the control center 1 (step: two control: the heart will send the parts to each partition part manager 2, ::: the official 2 Part of the reserve and management and repair service step 2, only the partition parts manager 2 to obtain the required parts (step '1, i service provider 3 through the partition parts manager 2 to send each part of the obstacle information regularly To the control center 丨, for the failure rate (step S7); in the control ... will be a variety of zero: supply library ^ early "' for its actual failure rate (step S8); and when the product shipped parts of the product information For the table and the scheduled shipment (return to step S2), the control center 1 uses the various parts of ::::: as the preset failure rate for the number of spare parts of various parts 201214309
由上述之說明可知’本發明之零件儲備供應系統係以 管控中心1統整各產品供應者5所提供之出貨產品及其使用 零件之相關資訊、以及各產品製造者4所提供之各種零件之 故障率之相關資訊，由於定期對各種零件的實際故障率進 行匯整’因此本發明更可預估各種零件在維修更換上可能 的使用數量，而能精確估計其之應庫存量，因此本發明能 有效達成儲備適當數量零件之功效，而可有效減少維修所 需時間’同時避免赌備多餘零件及增加成本。 上述實施例僅係為了方便說明而舉例而已，本發明所 主張之權利範圍自應以中請專利範_述為準，而非僅限 於上述實施例。 圖式簡單說明] 圖I係本發明一較佳奮姑彳5|丨々+ 又住Μ虼例之零件儲備供應系 圖。 車乂佳贯絲.你丨夕φ从Μ . 統之示意 圖 =2係本發明-較佳實施例之預域備零件之方法之流程 佳實施例之料㈣供⑽統之運作訊 【主要元件符號說明 1管控中心 3維修服務提供者 5產品供應者 2分區零件管理者 4產品製造者 S1-S8步驟 9As can be seen from the above description, the parts reserve supply system of the present invention integrates the products of the products and the parts used by the product suppliers 5 with the control center 1 and the various parts provided by the product manufacturers 4 The information about the failure rate is due to the regular collection of the actual failure rate of various parts. Therefore, the present invention can estimate the number of possible use of various parts in repair and replacement, and can accurately estimate the amount of inventory, so this The invention can effectively achieve the effect of stocking the appropriate number of parts, and can effectively reduce the time required for maintenance, while avoiding gambling spare parts and increasing costs. The above-described embodiments are merely examples for the convenience of the description, and the scope of the claims of the present invention is based on the scope of the patent application, and is not limited to the above embodiments. BRIEF DESCRIPTION OF THE DRAWINGS Fig. 1 is a diagram showing a part supply and supply system of a preferred example of the present invention.乂 乂 贯 . . 丨 φ φ φ = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = 示意图 示意图 示意图 示意图 示意图 示意图DESCRIPTION OF SYMBOLS 1 Control Center 3 Maintenance Service Provider 5 Product Provider 2 Partition Part Manager 4 Product Maker S1-S8 Step 9