TR202011784A2 - A COMMUNICATION CHANNEL DECISION SYSTEM - Google Patents

A COMMUNICATION CHANNEL DECISION SYSTEM

Info

Publication number
TR202011784A2
TR202011784A2 TR2020/11784A TR202011784A TR202011784A2 TR 202011784 A2 TR202011784 A2 TR 202011784A2 TR 2020/11784 A TR2020/11784 A TR 2020/11784A TR 202011784 A TR202011784 A TR 202011784A TR 202011784 A2 TR202011784 A2 TR 202011784A2
Authority
TR
Turkey
Prior art keywords
communication channel
decision system
customers
channel decision
specified
Prior art date
Application number
TR2020/11784A
Other languages
Turkish (tr)
Inventor
Orhan Gi̇zem
Sonat Meltem
Original Assignee
Turkcell Technology Research And Development Co
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Turkcell Technology Research And Development Co filed Critical Turkcell Technology Research And Development Co
Priority to TR2020/11784A priority Critical patent/TR202011784A2/en
Publication of TR202011784A2 publication Critical patent/TR202011784A2/en

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  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

Bu buluş, müşteriler tarafından iletilen bilgilendirmelere verilen cevaplar, etkileşimler ve müşterilere ilişkin demografik veriler analiz edilerek sunulacak reklam ve bilgilendirmeler için en uygun zamana ve iletişim kanalına karar verilmesini ve müşteriler ile belirlenen zamanda ve belirlenen iletişim kanalı üzerinden otomatik olarak iletişime geçilmesini sağlayan bir sistem (1) ile ilgilidir.This invention is a system that enables the most appropriate time and communication channel to be decided for advertisements and notifications to be presented by analyzing the responses given to the information provided by the customers, interactions and the demographic data of the customers, and to automatically communicate with the customers at the specified time and through the specified communication channel. ) is about.

TR2020/11784A 2020-07-24 2020-07-24 A COMMUNICATION CHANNEL DECISION SYSTEM TR202011784A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
TR2020/11784A TR202011784A2 (en) 2020-07-24 2020-07-24 A COMMUNICATION CHANNEL DECISION SYSTEM

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
TR2020/11784A TR202011784A2 (en) 2020-07-24 2020-07-24 A COMMUNICATION CHANNEL DECISION SYSTEM

Publications (1)

Publication Number Publication Date
TR202011784A2 true TR202011784A2 (en) 2021-03-22

Family

ID=76328689

Family Applications (1)

Application Number Title Priority Date Filing Date
TR2020/11784A TR202011784A2 (en) 2020-07-24 2020-07-24 A COMMUNICATION CHANNEL DECISION SYSTEM

Country Status (1)

Country Link
TR (1) TR202011784A2 (en)

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