TR201721678A2 - A SYSTEM PROVIDING INTEGRATION BETWEEN CRM AND CALL CENTER PLANT - Google Patents
A SYSTEM PROVIDING INTEGRATION BETWEEN CRM AND CALL CENTER PLANT Download PDFInfo
- Publication number
- TR201721678A2 TR201721678A2 TR2017/21678A TR201721678A TR201721678A2 TR 201721678 A2 TR201721678 A2 TR 201721678A2 TR 2017/21678 A TR2017/21678 A TR 2017/21678A TR 201721678 A TR201721678 A TR 201721678A TR 201721678 A2 TR201721678 A2 TR 201721678A2
- Authority
- TR
- Turkey
- Prior art keywords
- crm
- call center
- system providing
- providing integration
- center plant
- Prior art date
Links
- 230000010354 integration Effects 0.000 title abstract 2
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- Sub-Exchange Stations And Push- Button Telephones (AREA)
Abstract
Bu buluş, CRM (Customer Relationship Management ? Müşteri İlişkileri Yönetimi) birimlerinin çağrı merkezi santralleri ile entegrasyon kurabilmesine olanak tanıyan bir sistem (1) ile ilgilidir. Buluş konusu sistem (1); CRM (2), telefon santrali (3) ve entegrasyon biriminden (4) oluşmaktadır.This invention is related to a system (1) that enables CRM (Customer Relationship Management) units to integrate with call center exchanges. The inventive system (1); It consists of CRM (2), telephone switchboard (3) and integration unit (4).
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
TR2017/21678A TR201721678A2 (en) | 2017-12-25 | 2017-12-25 | A SYSTEM PROVIDING INTEGRATION BETWEEN CRM AND CALL CENTER PLANT |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
TR2017/21678A TR201721678A2 (en) | 2017-12-25 | 2017-12-25 | A SYSTEM PROVIDING INTEGRATION BETWEEN CRM AND CALL CENTER PLANT |
Publications (1)
Publication Number | Publication Date |
---|---|
TR201721678A2 true TR201721678A2 (en) | 2019-07-22 |
Family
ID=67901231
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
TR2017/21678A TR201721678A2 (en) | 2017-12-25 | 2017-12-25 | A SYSTEM PROVIDING INTEGRATION BETWEEN CRM AND CALL CENTER PLANT |
Country Status (1)
Country | Link |
---|---|
TR (1) | TR201721678A2 (en) |
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2017
- 2017-12-25 TR TR2017/21678A patent/TR201721678A2/en unknown
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