SG11202104628XA - Systems and methods for quality control of worker behavior using a non-linear fault scoring scheme - Google Patents

Systems and methods for quality control of worker behavior using a non-linear fault scoring scheme

Info

Publication number
SG11202104628XA
SG11202104628XA SG11202104628XA SG11202104628XA SG 11202104628X A SG11202104628X A SG 11202104628XA SG 11202104628X A SG11202104628X A SG 11202104628XA SG 11202104628X A SG11202104628X A SG 11202104628XA
Authority
SG
Singapore
Prior art keywords
systems
methods
quality control
scoring scheme
worker behavior
Prior art date
Application number
Inventor
Yulhee Lee
Yonghee Lee
Hyung Lee
Hoyeon Bae
Jaebong Sung
Dukwon Nam
Sangseok Lee
Kyoungwook Lee
Yeonjung Jo
Seungjin Oh
Yeongsoo Kim
Moonjung Jang
Original Assignee
Coupang Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Coupang Corp filed Critical Coupang Corp
Publication of SG11202104628XA publication Critical patent/SG11202104628XA/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G06Q10/0835—Relationships between shipper or supplier and carriers
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311—Scheduling, planning or task assignment for a person or group
    • G06Q10/063114—Status monitoring or status determination for a person or group
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06395—Quality analysis or management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06398—Performance of employee with respect to a job function
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping

Landscapes

  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Engineering & Computer Science (AREA)
  • Economics (AREA)
  • Strategic Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Development Economics (AREA)
  • Educational Administration (AREA)
  • Quality & Reliability (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Game Theory and Decision Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
SG11202104628X 2020-03-17 2020-12-22 Systems and methods for quality control of worker behavior using a non-linear fault scoring scheme SG11202104628XA (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US16/821,661 US11030566B1 (en) 2020-03-17 2020-03-17 Systems and methods for quality control of worker behavior using a non-linear fault scoring scheme
PCT/IB2020/062332 WO2021186237A1 (en) 2020-03-17 2020-12-22 Systems and methods for quality control of worker behavior using a non-linear fault scoring scheme

Publications (1)

Publication Number Publication Date
SG11202104628XA true SG11202104628XA (en) 2021-10-28

Family

ID=76213207

Family Applications (1)

Application Number Title Priority Date Filing Date
SG11202104628X SG11202104628XA (en) 2020-03-17 2020-12-22 Systems and methods for quality control of worker behavior using a non-linear fault scoring scheme

Country Status (6)

Country Link
US (2) US11030566B1 (en)
JP (1) JP2023517151A (en)
KR (2) KR102368486B1 (en)
SG (1) SG11202104628XA (en)
TW (1) TW202137086A (en)
WO (1) WO2021186237A1 (en)

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* Cited by examiner, † Cited by third party
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US20240104483A1 (en) * 2022-09-28 2024-03-28 Honeywell International Inc. System and method for data connector for external labor management systems
KR102638940B1 (en) * 2023-03-23 2024-02-22 쿠팡 주식회사 Method of managing delivery fulfillment rate and apparatus thereof

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Also Published As

Publication number Publication date
KR20220031585A (en) 2022-03-11
TW202137086A (en) 2021-10-01
US11030566B1 (en) 2021-06-08
KR20210116147A (en) 2021-09-27
US20210295236A1 (en) 2021-09-23
US11494725B2 (en) 2022-11-08
KR102368486B1 (en) 2022-03-02
JP2023517151A (en) 2023-04-24
WO2021186237A1 (en) 2021-09-23

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