SG11201704150WA - A method and system for sentiment classification and emotion classification - Google Patents

A method and system for sentiment classification and emotion classification

Info

Publication number
SG11201704150WA
SG11201704150WA SG11201704150WA SG11201704150WA SG11201704150WA SG 11201704150W A SG11201704150W A SG 11201704150WA SG 11201704150W A SG11201704150W A SG 11201704150WA SG 11201704150W A SG11201704150W A SG 11201704150WA SG 11201704150W A SG11201704150W A SG 11201704150WA
Authority
SG
Singapore
Prior art keywords
classification
sentiment
emotion
emotion classification
sentiment classification
Prior art date
Application number
SG11201704150WA
Inventor
Zhaoxia Wang
Siow Mong Rick Goh
Yinping Yang
Original Assignee
Agency Science Tech & Res
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Agency Science Tech & Res filed Critical Agency Science Tech & Res
Publication of SG11201704150WA publication Critical patent/SG11201704150WA/en

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/30Semantic analysis
    • G06F40/35Discourse or dialogue representation
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/20Natural language analysis
    • G06F40/205Parsing
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/20Natural language analysis
    • G06F40/232Orthographic correction, e.g. spell checking or vowelisation
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/20Natural language analysis
    • G06F40/237Lexical tools
    • G06F40/242Dictionaries
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/20Natural language analysis
    • G06F40/253Grammatical analysis; Style critique
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/20Natural language analysis
    • G06F40/279Recognition of textual entities
    • G06F40/289Phrasal analysis, e.g. finite state techniques or chunking
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0201Market modelling; Market analysis; Collecting market data
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/01Social networking

Landscapes

  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • Strategic Management (AREA)
  • General Health & Medical Sciences (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Artificial Intelligence (AREA)
  • Health & Medical Sciences (AREA)
  • Computational Linguistics (AREA)
  • General Engineering & Computer Science (AREA)
  • Finance (AREA)
  • Development Economics (AREA)
  • Accounting & Taxation (AREA)
  • General Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Economics (AREA)
  • Data Mining & Analysis (AREA)
  • Human Resources & Organizations (AREA)
  • Game Theory and Decision Science (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
SG11201704150WA 2014-11-24 2015-11-24 A method and system for sentiment classification and emotion classification SG11201704150WA (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
SG10201407766R 2014-11-24
PCT/SG2015/050469 WO2016085409A1 (en) 2014-11-24 2015-11-24 A method and system for sentiment classification and emotion classification

Publications (1)

Publication Number Publication Date
SG11201704150WA true SG11201704150WA (en) 2017-06-29

Family

ID=56074788

Family Applications (1)

Application Number Title Priority Date Filing Date
SG11201704150WA SG11201704150WA (en) 2014-11-24 2015-11-24 A method and system for sentiment classification and emotion classification

Country Status (3)

Country Link
US (1) US20170308523A1 (en)
SG (1) SG11201704150WA (en)
WO (1) WO2016085409A1 (en)

Families Citing this family (43)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB2533326A (en) * 2014-12-16 2016-06-22 Ibm Electronic message redacting
CN105138631B (en) * 2015-08-20 2019-10-11 小米科技有限责任公司 The construction method and device of knowledge base
US10083451B2 (en) 2016-07-08 2018-09-25 Asapp, Inc. Using semantic processing for customer support
CN111555954B (en) 2016-07-08 2023-04-07 艾赛普公司 Automatically responding to a user's request
US10735401B2 (en) * 2016-09-15 2020-08-04 Webroot Inc. Online identity reputation
US10109275B2 (en) 2016-12-19 2018-10-23 Asapp, Inc. Word hash language model
US10397326B2 (en) 2017-01-11 2019-08-27 Sprinklr, Inc. IRC-Infoid data standardization for use in a plurality of mobile applications
US10642865B2 (en) * 2017-01-24 2020-05-05 International Business Machines Corporation Bias identification in social networks posts
WO2018187448A1 (en) 2017-04-07 2018-10-11 Kimberly-Clark Worldwide, Inc. Methods and systems for allocating resources in response to social media conversations
US10257150B2 (en) * 2017-06-19 2019-04-09 Christopher Keith Skeene Comment lock for social network media streaming
JP6972711B2 (en) * 2017-06-30 2021-11-24 富士通株式会社 Semantics vector generation program, meaning vector generation method and meaning vector generator
US20190065610A1 (en) * 2017-08-22 2019-02-28 Ravneet Singh Apparatus for generating persuasive rhetoric
US10261991B2 (en) * 2017-09-12 2019-04-16 AebeZe Labs Method and system for imposing a dynamic sentiment vector to an electronic message
US20210149941A1 (en) * 2017-09-12 2021-05-20 AebeZe Labs System and Method for Autonomously Generating a Mood-Filtered Slideshow
TWI661319B (en) * 2017-11-30 2019-06-01 財團法人資訊工業策進會 Apparatus, method, and computer program product thereof for generatiing control instructions based on text
US10497004B2 (en) 2017-12-08 2019-12-03 Asapp, Inc. Automating communications using an intent classifier
CN108108355A (en) * 2017-12-25 2018-06-01 北京牡丹电子集团有限责任公司数字电视技术中心 Text emotion analysis method and system based on deep learning
WO2020131004A1 (en) * 2017-12-29 2020-06-25 Nokia Technologies Oy Domain-independent automated processing of free-form text
US10489792B2 (en) * 2018-01-05 2019-11-26 Asapp, Inc. Maintaining quality of customer support messages
CN108268448A (en) * 2018-01-24 2018-07-10 闽南师范大学 A kind of the analysis of public opinion method, system and medium based on Internet news
CN108804512B (en) * 2018-04-20 2020-11-24 平安科技(深圳)有限公司 Text classification model generation device and method and computer readable storage medium
US10169315B1 (en) 2018-04-27 2019-01-01 Asapp, Inc. Removing personal information from text using a neural network
CN108717406B (en) * 2018-05-10 2021-08-24 平安科技(深圳)有限公司 Text emotion analysis method and device and storage medium
US11216510B2 (en) 2018-08-03 2022-01-04 Asapp, Inc. Processing an incomplete message with a neural network to generate suggested messages
US11138237B2 (en) 2018-08-22 2021-10-05 International Business Machines Corporation Social media toxicity analysis
US11120224B2 (en) 2018-09-14 2021-09-14 International Business Machines Corporation Efficient translating of social media posts
US10747957B2 (en) 2018-11-13 2020-08-18 Asapp, Inc. Processing communications using a prototype classifier
US11551004B2 (en) 2018-11-13 2023-01-10 Asapp, Inc. Intent discovery with a prototype classifier
US20230267502A1 (en) * 2018-12-11 2023-08-24 Hiwave Technologies Inc. Method and system of engaging a transitory sentiment community
US10749832B1 (en) * 2019-01-31 2020-08-18 Slack Technologies, Inc. Methods and apparatuses for managing limited engagement by external email resource entity within a group-based communication system
CN110008311B (en) * 2019-04-04 2020-11-24 北京邮电大学 Product information safety risk monitoring method based on semantic analysis
KR102326473B1 (en) * 2019-05-29 2021-11-15 서울시립대학교 산학협력단 Text sensibility analysis apparatus and method threrof
US11194962B2 (en) * 2019-06-05 2021-12-07 Fmr Llc Automated identification and classification of complaint-specific user interactions using a multilayer neural network
AU2020343118A1 (en) * 2019-09-02 2022-04-21 Ozecom Pty Ltd A text classification method
US11425064B2 (en) 2019-10-25 2022-08-23 Asapp, Inc. Customized message suggestion with user embedding vectors
CN110781306B (en) * 2019-10-31 2022-06-28 山东师范大学 English text aspect layer emotion classification method and system
US11379671B2 (en) * 2019-11-18 2022-07-05 Salesforce, Inc. Identification of response list
CN111986687B (en) * 2020-06-23 2022-08-02 合肥工业大学 Bilingual emotion dialogue generation system based on interactive decoding
US11295731B1 (en) * 2020-12-02 2022-04-05 Lucas GC Limited Artificial intelligence (AI) enabled prescriptive persuasion processes based on speech emotion recognition and sentiment analysis
US11049510B1 (en) * 2020-12-02 2021-06-29 Lucas GC Limited Method and apparatus for artificial intelligence (AI)-based computer-aided persuasion system (CAPS)
CN112699240A (en) * 2020-12-31 2021-04-23 荆门汇易佳信息科技有限公司 Intelligent dynamic mining and classifying method for Chinese emotional characteristic words
CN112989792B (en) * 2021-04-25 2024-04-16 中国人民解放军国防科技大学 Case detection method and electronic equipment
CN113435970B (en) * 2021-06-23 2023-02-28 平安银行股份有限公司 Product recommendation method and device based on biological information, electronic equipment and medium

Family Cites Families (24)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7454334B2 (en) * 2003-08-28 2008-11-18 Wildlife Acoustics, Inc. Method and apparatus for automatically identifying animal species from their vocalizations
US20060224584A1 (en) * 2005-03-31 2006-10-05 Content Analyst Company, Llc Automatic linear text segmentation
US7950004B2 (en) * 2005-10-21 2011-05-24 Siemens Corporation Devices systems and methods for testing software
US20070280463A1 (en) * 2006-05-31 2007-12-06 Farrokh Mohammadzadeh Kouchri Systems, devices, and methods for managing call requests
JP2008197952A (en) * 2007-02-14 2008-08-28 Nippon Telegr & Teleph Corp <Ntt> Text segmentation method, its device, its program and computer readable recording medium
US8775365B2 (en) * 2010-03-07 2014-07-08 Hamid Hatami-Hanza Interactive and social knowledge discovery sessions
US8401980B2 (en) * 2009-11-10 2013-03-19 Hamid Hatama-Hanza Methods for determining context of compositions of ontological subjects and the applications thereof using value significance measures (VSMS), co-occurrences, and frequency of occurrences of the ontological subjects
ATE555591T1 (en) * 2008-02-28 2012-05-15 Leeds Richard METHOD AND SYSTEM FOR NOTIFICATION AND TELECOMMUNICATIONS MANAGEMENT
US8156120B2 (en) * 2008-10-22 2012-04-10 James Brady Information retrieval using user-generated metadata
US8166032B2 (en) * 2009-04-09 2012-04-24 MarketChorus, Inc. System and method for sentiment-based text classification and relevancy ranking
GB2472250A (en) * 2009-07-31 2011-02-02 Stephen Timothy Morris Method for determining document relevance
US20110093452A1 (en) * 2009-10-20 2011-04-21 Yahoo! Inc. Automatic comparative analysis
US8566360B2 (en) * 2010-05-28 2013-10-22 Drexel University System and method for automatically generating systematic reviews of a scientific field
US20120191745A1 (en) * 2011-01-24 2012-07-26 Yahoo!, Inc. Synthesized Suggestions for Web-Search Queries
GB201200158D0 (en) * 2012-01-05 2012-02-15 Rugerro Gramatica Dott Information network with linked information
WO2013151546A1 (en) * 2012-04-05 2013-10-10 Thomson Licensing Contextually propagating semantic knowledge over large datasets
US20130318025A1 (en) * 2012-05-23 2013-11-28 Research In Motion Limited Apparatus, and associated method, for slicing and using knowledgebase
CA2886581C (en) * 2012-09-28 2023-10-17 Alkis Papadopoullos Method and system for analysing sentiments
TWI477987B (en) * 2012-10-30 2015-03-21 Univ Ming Chuan Methods for sentimental analysis of news text
US9336192B1 (en) * 2012-11-28 2016-05-10 Lexalytics, Inc. Methods for analyzing text
CN103123620A (en) * 2012-12-11 2013-05-29 中国互联网新闻中心 Web text sentiment analysis method based on propositional logic
US9613619B2 (en) * 2013-10-30 2017-04-04 Genesys Telecommunications Laboratories, Inc. Predicting recognition quality of a phrase in automatic speech recognition systems
CN103678278A (en) * 2013-12-16 2014-03-26 中国科学院计算机网络信息中心 Chinese text emotion recognition method
US9653071B2 (en) * 2014-02-08 2017-05-16 Honda Motor Co., Ltd. Method and system for the correction-centric detection of critical speech recognition errors in spoken short messages

Also Published As

Publication number Publication date
US20170308523A1 (en) 2017-10-26
WO2016085409A1 (en) 2016-06-02

Similar Documents

Publication Publication Date Title
SG11201704150WA (en) A method and system for sentiment classification and emotion classification
IL250829A0 (en) Sentiment rating system and method
HK1222062A1 (en) Method and device for information process
SG11201606424XA (en) Systems and methods for image-feature-based recognition
GB201700115D0 (en) System and method for generating task-embeded documents
SG11201704392QA (en) Method and apparatus for processing voice information
ZA201607536B (en) Arrangement and method for identifying fingerprints
SG11201610951UA (en) Information processing apparatus and information processing method
EP3116664A4 (en) Method and apparatus for sorting
GB201500628D0 (en) Information processing apparatus and information processing method
HK1215826A1 (en) Method for securing information and apparatus thereof
EP3100162A4 (en) Task scheduling method and apparatus
HK1221798A1 (en) Method and apparatus for information matching
SG10201503996XA (en) Method for processing local information
EP3158505C0 (en) A method and a system for object recognition
SG11201606186WA (en) Remittance system and method
ZA201706850B (en) System and method for processing vouchers
HK1211111A1 (en) Method and apparatus for sorting objects
EP3186804A4 (en) Method for text processing
HK1224394A1 (en) Method and device for recommending information
ZA201701788B (en) System and method for processing biomass
EP3080996A4 (en) Apparatus and method for providing information
SG10201402922PA (en) A system for money remittance and method thereof
GB2539333B (en) Method and apparatus for providing emergency information
EP3109631A4 (en) Surface-properties inspection/classification device, surface-properties inspection/classification system, and surface-properties inspection/classification method