NL178048C - CALL DISTRIBUTION ARRANGEMENTS IN WHICH CALLS ARE RECEIVED BY ANSWERING POSTS AND ALLOCATED ON THE BASIS OF PROPORTIONAL DISTRIBUTION OF SERVICES FOR SERVANT STAFF. - Google Patents

CALL DISTRIBUTION ARRANGEMENTS IN WHICH CALLS ARE RECEIVED BY ANSWERING POSTS AND ALLOCATED ON THE BASIS OF PROPORTIONAL DISTRIBUTION OF SERVICES FOR SERVANT STAFF.

Info

Publication number
NL178048C
NL178048C NL7513932A NL7513932A NL178048C NL 178048 C NL178048 C NL 178048C NL 7513932 A NL7513932 A NL 7513932A NL 7513932 A NL7513932 A NL 7513932A NL 178048 C NL178048 C NL 178048C
Authority
NL
Netherlands
Prior art keywords
servant
answering
posts
calls
allocated
Prior art date
Application number
NL7513932A
Other languages
Dutch (nl)
Other versions
NL7513932A (en
NL178048B (en
Inventor
Martinus Gerardus Corne Hartog
Gerardus Van Der Lecq
Original Assignee
Nederlanden Staat
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nederlanden Staat filed Critical Nederlanden Staat
Priority to NL7513932A priority Critical patent/NL178048C/en
Publication of NL7513932A publication Critical patent/NL7513932A/en
Publication of NL178048B publication Critical patent/NL178048B/en
Application granted granted Critical
Publication of NL178048C publication Critical patent/NL178048C/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing

Landscapes

  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Interface Circuits In Exchanges (AREA)
NL7513932A 1975-11-28 1975-11-28 CALL DISTRIBUTION ARRANGEMENTS IN WHICH CALLS ARE RECEIVED BY ANSWERING POSTS AND ALLOCATED ON THE BASIS OF PROPORTIONAL DISTRIBUTION OF SERVICES FOR SERVANT STAFF. NL178048C (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
NL7513932A NL178048C (en) 1975-11-28 1975-11-28 CALL DISTRIBUTION ARRANGEMENTS IN WHICH CALLS ARE RECEIVED BY ANSWERING POSTS AND ALLOCATED ON THE BASIS OF PROPORTIONAL DISTRIBUTION OF SERVICES FOR SERVANT STAFF.

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
NL7513932A NL178048C (en) 1975-11-28 1975-11-28 CALL DISTRIBUTION ARRANGEMENTS IN WHICH CALLS ARE RECEIVED BY ANSWERING POSTS AND ALLOCATED ON THE BASIS OF PROPORTIONAL DISTRIBUTION OF SERVICES FOR SERVANT STAFF.

Publications (3)

Publication Number Publication Date
NL7513932A NL7513932A (en) 1977-06-01
NL178048B NL178048B (en) 1985-08-01
NL178048C true NL178048C (en) 1986-01-02

Family

ID=19824944

Family Applications (1)

Application Number Title Priority Date Filing Date
NL7513932A NL178048C (en) 1975-11-28 1975-11-28 CALL DISTRIBUTION ARRANGEMENTS IN WHICH CALLS ARE RECEIVED BY ANSWERING POSTS AND ALLOCATED ON THE BASIS OF PROPORTIONAL DISTRIBUTION OF SERVICES FOR SERVANT STAFF.

Country Status (1)

Country Link
NL (1) NL178048C (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB9606298D0 (en) * 1996-03-26 1996-05-29 British Telecomm Call queuing and distribution

Also Published As

Publication number Publication date
NL7513932A (en) 1977-06-01
NL178048B (en) 1985-08-01

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Legal Events

Date Code Title Description
BC A request for examination has been filed
A85 Still pending on 85-01-01
V1 Lapsed because of non-payment of the annual fee