KR20130029276A - Method and system for real-time franchises empty seat check and reservation - Google Patents

Method and system for real-time franchises empty seat check and reservation Download PDF

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Publication number
KR20130029276A
KR20130029276A KR1020110092615A KR20110092615A KR20130029276A KR 20130029276 A KR20130029276 A KR 20130029276A KR 1020110092615 A KR1020110092615 A KR 1020110092615A KR 20110092615 A KR20110092615 A KR 20110092615A KR 20130029276 A KR20130029276 A KR 20130029276A
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South Korea
Prior art keywords
time
information
merchant
seat
reservation
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KR1020110092615A
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Korean (ko)
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박상준
이승섭
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하나에스케이카드 주식회사
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Priority to KR1020110092615A priority Critical patent/KR20130029276A/en
Publication of KR20130029276A publication Critical patent/KR20130029276A/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/04—Payment circuits
    • G06Q20/045—Payment circuits using payment protocols involving tickets
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/20—Point-of-sale [POS] network systems

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  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Strategic Management (AREA)
  • Accounting & Taxation (AREA)
  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • Physics & Mathematics (AREA)
  • Tourism & Hospitality (AREA)
  • Economics (AREA)
  • Quality & Reliability (AREA)
  • Operations Research (AREA)
  • Marketing (AREA)
  • Human Resources & Organizations (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Development Economics (AREA)
  • Finance (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The present invention relates to a method and system for checking and booking a real-time merchant seat, the method according to the present invention, the service server receiving the remaining seat information from the merchant terminal receives the order information for each seat, and the service server Providing the remaining seat information to the user terminal. According to the present invention, the user can check the remaining seat information of the merchant in real time and make a reservation. And even if there are no seats available, you can automatically check the estimated waiting time to decide whether to make a reservation. On the other hand, by calculating the expected waiting time using the order time and payment time information of the merchant terminal can be obtained more accurately than when following only the experience of the merchant attention, it is possible to provide the user with the expected waiting time more accurately.

Description

Method and System for Real-Time Franchises Empty Seat Check and Reservation}

The present invention relates to a method and system for checking and booking a real-time merchant seat, and more particularly, to a method and a system for checking and booking a real-time merchant seat using a merchant terminal receiving order information for each seat.

More and more consumers are using the internet after checking the information of restaurant affiliates such as restaurants and bars.

Recently, as the use of smartphones is popularized and social commerce, which can use restaurants at discount prices through social network services (SNS), has become popular, it is becoming an essential process to confirm restaurant merchant information through smartphones in advance. have.

However, the information of the restaurant merchants provided through the conventional online is limited to information such as menus, prices, and locations, so that consumers can call the merchants separately to check whether the restaurant is currently available or can make a reservation at a desired time. There was a hassle to do.

Accordingly, an object of the present invention is to provide a system and method for checking and reserving remaining seats of a corresponding merchant in real time using a merchant terminal receiving order information for each seat.

The real-time merchant seat confirmation and reservation method according to an embodiment of the present invention for solving the above problems, the service server receives the remaining seat information from the merchant terminal receiving the order information for each seat, and the service server Providing the remaining seat information to a user terminal.

The method may further include obtaining an expected waiting time based on the average usage time information of the affiliated store where the affiliated store terminal is installed when the service server does not have a remaining seat, and the remaining seat information may include the estimated waiting time. Can be.

The average usage time information of the affiliated store may be obtained by using the time and payment time information when order information is input to the affiliated store terminal.

The expected waiting time may be calculated by reflecting reservation information provided from the affiliated store terminal.

The method may further include providing, by the service server, a reservation request transmitted from the user terminal to the affiliated store terminal.

The real-time merchant seat confirmation and reservation system according to an embodiment of the present invention for solving the above problems, the merchant terminal receiving the order information for each seat, and receives the remaining seat information from the merchant terminal to provide to the user terminal Contains a service server.

If there is no remaining seat, the service server may obtain an estimated waiting time based on average usage time information of the affiliated store in which the affiliated store terminal is installed.

The service server may provide the affiliated store terminal with a reservation request transmitted from the user terminal.

According to the present invention, the user can check the remaining seat information of the merchant in real time and make a reservation. And even if there are no seats available, you can automatically check the estimated waiting time to decide whether to make a reservation.

In addition, by using the order time and payment time information of the merchant terminal to obtain the expected waiting time can be obtained more accurately than when following only the experience of the merchant attention, it is possible to provide the user with the expected waiting time more accurately.

1 is a block diagram provided to explain a real-time merchant seat confirmation and reservation system according to an embodiment of the present invention.
2 is a flowchart provided to explain a real-time merchant seat confirmation and reservation method according to an embodiment of the present invention.
3 is a diagram illustrating a remaining seat information screen displayed on the user terminal according to an embodiment of the present invention.

DETAILED DESCRIPTION Embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art may easily implement the present invention.

1 is a block diagram provided to explain a real-time merchant seat confirmation and reservation system according to an embodiment of the present invention.

Referring to FIG. 1, a real-time affiliated seat check and reservation system according to an embodiment of the present invention may include a user terminal 100, a service server 200, and an affiliated store terminal 300, and include a communication network 400. They can be connected to each other to exchange various information and data.

The communication network 400 includes a local area network (LAN), a metropolitan area network (MAN), a wide area network (WAN), the Internet, 2G, 3G, 4G mobile communication network, Wi-Fi, Wibro, etc. may be included, and the communication method may be any wired or wireless communication method.

The user terminal 100 is a communication terminal device used by a user to receive a real-time merchant seat confirmation and reservation service. The user terminal 100 may be a desktop computer, a laptop computer, a workstation, a palmtop computer, an ultra mobile personal computer (UMPC), a tablet. It may be implemented as a terminal having a computing capability by mounting a microprocessor such as a PC, a personal digital assistant (PDA), a web pad, a smart phone, and the like.

The affiliated store terminal 300 is a communication terminal device used in a point of sales (POS) system of the affiliated store. POS system is a system that combines the functions of cash registers and computer terminals, which not only calculates the amount of sales but also collects and processes various information and data necessary for retail management. Has support function. In general, since a service is provided for each table in a restaurant, the order per seat may be understood to be the same as the order per table.

In the present invention, the affiliated store terminal 300 may be installed in an affiliated store such as a restaurant, and receive order information for each seat from an affiliated store affiliated person, such as an affiliated store owner or an employee, and may store the ordered information together with the order time information.

In addition, the merchant terminal 300 may receive the payment information from the merchant associated with the payment when the customer finishes the payment after the meal and store with the payment time information, when the card payment card payment information from the card reader (not shown) Receipt can be transferred to a card company server (not shown) through a value added network (VAN) to allow payment processing.

In addition, the affiliated store terminal 300 may provide remaining seat information of the affiliated store according to a request from the service server 200. Here, the remaining seat information means information on the number of seats for which the order information is not currently input to the affiliated store terminal 300 for all the seats of the affiliated store. According to an embodiment, the remaining seat information may include seat identification information such as a number assigned to a seat for which order information is not input.

In addition, the affiliated store terminal 300 may receive and store reservation information from the affiliated party. The reservation information may include reservation time and reservation seat identification information. In some embodiments, information on waiting persons currently waiting in a restaurant may be input to the affiliated store terminal 300 as reservation information.

The service server 200 is a device operated by an operator for providing a real-time affiliated store identification and reservation service according to the present invention, and receives the remaining seat information from the affiliated store terminal 300 and provides the user terminal 100 with a function. Perform.

In particular, the service server 200 according to the present invention, if there are no remaining seats, obtains an expected waiting time based on the average usage time information of the affiliated store where the affiliated store terminal 100 is installed, and includes the information in the remaining seat information in the user terminal 100. Can be provided to

Here, the average usage time information of the affiliated store may be obtained by using the time and payment time information in which order information is input to the affiliated store terminal 100. If there is an order time and a settlement time, the time that the customer used the seat is obtained, and if the average of the obtained use time for a certain period may be obtained the average usage time information of the merchant. Preferably, the average use time information of the affiliated store may be obtained by subdividing by day, time zone, and the like. On the other hand, according to the embodiment, the average usage time information of the affiliated store may be obtained for each order menu.

In addition, the expected waiting time may be obtained by simply applying the average usage time of the affiliate store to the order time of the seat in which the order information is first input to the affiliate store terminal 100. For example, when the order time of the first seat entered is 12 o'clock and the average use time of the merchant is 40 minutes, it may be calculated that the seat is available at 12:40. Therefore, when the remaining seat confirmation request time is 12:10, the expected waiting time may be guided to 30 minutes. The expected waiting time is preferably obtained by reflecting the reservation information provided from the affiliated store terminal 100.

You can also find the estimated meal completion time for each seat. In this case, the estimated meal completion time of the corresponding seat may be obtained by using the average usage time information of the merchant for each order menu, and the estimated waiting time may be obtained based on the seat having the fastest estimated meal completion time.

The average usage time information of the affiliated store may be obtained by the service server 200 by receiving order time and payment time information from the affiliated store terminal 100, and according to an embodiment, obtained from the affiliated store terminal 100 and obtained by the service server 200. It can also be implemented to provide. Of course, according to the embodiment, the expected waiting time may also be obtained from the affiliated store terminal 100 together with the average use time information of the affiliated store and provided to the service server 200.

So far, the service server 200 has been described as being provided by requesting the remaining seat information directly to the merchant terminal 100, according to the embodiment separately implements a POS server (not shown) for managing the merchant terminal 100 The service server 200 may be implemented to request the remaining seat information through the POS server.

Meanwhile, when the reservation request is transmitted from the user terminal 100, the service server 200 may transmit the reservation request to the affiliated store terminal 100 to perform the reservation process.

2 will be described in detail with respect to the real-time merchant seat confirmation and reservation method according to an embodiment of the present invention.

2 is a flowchart provided to explain a real-time merchant seat confirmation and reservation method according to an embodiment of the present invention.

Referring to FIG. 2, first, a user accesses a service server 200 through a user terminal 100 and transmits a remaining seat check request for a specific affiliated store (S210). In operation S210, the user may execute an application installed in the user terminal 100 to first check affiliate store information, for example, a menu, a location, coupon information, and the like, and request a remaining seat confirmation.

Here, the application may be a dedicated smartphone application (application) for supporting a real-time merchant seat confirmation and reservation service according to the present invention, and may download or install a service server 200 or install various applications that can be mounted on a smartphone. It can also be downloaded and installed from the App Store, the online marketplace for mobile content.

Next, the service server 200 may receive the remaining seat information from the affiliated store terminal 300 (S220). According to an exemplary embodiment, the service server 200 may request and receive the remaining seat information from the affiliated store terminal 300 through a POS server (not shown).

Thereafter, if there is no remaining seat in the affiliated store (S230-N), the service server 200 may obtain an expected waiting time based on the average use time information of the affiliated store (S240). The average usage time information of the affiliated store may be obtained by using time and payment time information in which order information is input to the affiliated store terminal. The time when the order information is input and the payment time information may be provided to the service server 200 at regular intervals.

According to an embodiment, the affiliated store terminal 300 may obtain the average usage time information of the affiliated store and provide it to the service server 200. On the other hand, preferably in step S240, the service server 200 may receive the reservation information from the affiliated store terminal 300 to obtain the expected waiting time.

Next, the service server 200 provides the remaining seat information to the user terminal 100 (S250). If there are no remaining seats, the estimated waiting time obtained in step S240 may also be included in the remaining seat information.

The remaining seat information may be displayed on the user terminal 100 on a screen as illustrated in FIG. 3. 3 is a diagram illustrating a remaining seat information screen displayed on the user terminal according to an embodiment of the present invention. 3 (a) illustrates a case where there are remaining seats, and FIG. 3 (b) illustrates a case where an estimated waiting time is displayed together with no remaining seats.

Thereafter, when the user checks the remaining seat information and selects a reservation (S260-Y), the user terminal 100 may receive reservation information such as a reservation time, a reservation number, etc. from the user (S270).

The user terminal 100 transmits the reservation information to the service server 200 to request a reservation (S280). Finally, the service server 200 provides the reservation request transmitted from the user terminal 100 to the affiliated store terminal 300 so that the reservation is processed (S290).

Embodiments of the present invention include a computer-readable medium having program instructions for performing various computer-implemented operations. This medium records a program for executing the real-time merchant seat identification and reservation method described so far. The medium may include program instructions, data files, data structures, etc., alone or in combination. Examples of such media include magnetic media such as hard disks, floppy disks and magnetic tape, optical recording media such as CD and DVD, programmed instructions such as floptical disk and magneto-optical media, ROM, RAM, And a hardware device configured to store and execute the program. Or such medium may be a transmission medium, such as optical or metal lines, waveguides, etc., including a carrier wave that transmits a signal specifying a program command, data structure, or the like. Examples of program instructions include not only machine code generated by a compiler, but also high-level language code that can be executed by a computer using an interpreter or the like.

Although the preferred embodiments of the present invention have been described in detail above, the scope of the present invention is not limited thereto, and various modifications and improvements of those skilled in the art using the basic concepts of the present invention defined in the following claims are also provided. It belongs to the scope of rights.

Claims (10)

Receiving, by the service server, remaining seat information from an affiliated store terminal that receives order information for each seat; and
And providing the remaining seat information to the user terminal by the service server. The method of claim 1,
The service server, if there is no remaining seat further comprises the step of obtaining the estimated waiting time based on the average use time information of the affiliated store is installed, the merchant terminal,
And the remaining seat information includes the expected waiting time. 3. The method of claim 2,
Average use time information of the merchant,
Real-time merchant seat confirmation and reservation method obtained by using the time and order information input order information to the merchant terminal. 3. The method of claim 2,
The estimated waiting time is
Real-time merchant seat confirmation and reservation method obtained by reflecting the reservation information provided from the merchant terminal. The method of claim 1,
And providing, by the service server, the reservation request transmitted from the user terminal to the affiliated store terminal. Merchant terminal receiving the order information for each seat, And
Real-time merchant seat confirmation and reservation system comprising a service server receives the remaining seat information from the merchant terminal to provide to the user terminal. The method of claim 6,
The service server,
If there is no remaining seat, the estimated waiting time is calculated based on the average usage time information of the affiliated store where the affiliated store terminal is installed.
And the remaining seat information includes the estimated waiting time. 8. The method of claim 7,
Average use time information of the merchant,
Real-time merchant seat confirmation and reservation system obtained by using the time and payment time information the order information is entered in the merchant terminal. 8. The method of claim 7,
The estimated waiting time is
Real-time merchant seat confirmation and reservation system obtained by reflecting the reservation information provided from the merchant terminal. The method of claim 6,
The service server is a real-time merchant seat confirmation and reservation system for providing a reservation request transmitted from the user terminal to the merchant terminal.
KR1020110092615A 2011-09-14 2011-09-14 Method and system for real-time franchises empty seat check and reservation KR20130029276A (en)

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Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20150094894A (en) * 2014-02-11 2015-08-20 이진호 Real time reservation system
KR20190103515A (en) 2018-02-12 2019-09-05 동명대학교산학협력단 System of real time seat confirmation
KR102349387B1 (en) * 2021-04-23 2022-01-12 주식회사 엘젠아이씨티 reservation system for a restaurant
WO2023048507A1 (en) * 2021-09-27 2023-03-30 이일수 Service reservation system not requiring wait time due to real-time checking of reservation situation
KR20240095721A (en) 2022-12-17 2024-06-26 박유정 Method and system for providing information on restaurants using metaverse and guiding waiting present condition

Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20150094894A (en) * 2014-02-11 2015-08-20 이진호 Real time reservation system
KR20190103515A (en) 2018-02-12 2019-09-05 동명대학교산학협력단 System of real time seat confirmation
KR102349387B1 (en) * 2021-04-23 2022-01-12 주식회사 엘젠아이씨티 reservation system for a restaurant
WO2023048507A1 (en) * 2021-09-27 2023-03-30 이일수 Service reservation system not requiring wait time due to real-time checking of reservation situation
KR20240095721A (en) 2022-12-17 2024-06-26 박유정 Method and system for providing information on restaurants using metaverse and guiding waiting present condition

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