KR20010084391A - Question and Answer System - Google Patents
Question and Answer System Download PDFInfo
- Publication number
- KR20010084391A KR20010084391A KR1020000009405A KR20000009405A KR20010084391A KR 20010084391 A KR20010084391 A KR 20010084391A KR 1020000009405 A KR1020000009405 A KR 1020000009405A KR 20000009405 A KR20000009405 A KR 20000009405A KR 20010084391 A KR20010084391 A KR 20010084391A
- Authority
- KR
- South Korea
- Prior art keywords
- question
- answer
- user
- database
- transmits
- Prior art date
Links
- 238000000034 method Methods 0.000 claims description 6
- 238000005516 engineering process Methods 0.000 description 8
- 238000004891 communication Methods 0.000 description 1
- 230000003203 everyday effect Effects 0.000 description 1
- 238000009499 grossing Methods 0.000 description 1
- 230000010365 information processing Effects 0.000 description 1
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/01—Social networking
Landscapes
- Business, Economics & Management (AREA)
- Tourism & Hospitality (AREA)
- Engineering & Computer Science (AREA)
- General Health & Medical Sciences (AREA)
- General Business, Economics & Management (AREA)
- Human Resources & Organizations (AREA)
- Marketing (AREA)
- Primary Health Care (AREA)
- Strategic Management (AREA)
- Physics & Mathematics (AREA)
- Economics (AREA)
- General Physics & Mathematics (AREA)
- Health & Medical Sciences (AREA)
- Theoretical Computer Science (AREA)
- Computing Systems (AREA)
- Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
Description
이 발명은 데이타베이스와 Push 기술을 기반으로 하는 서비스로 다음과 같은 기술이 적용된다.This invention is a service based on database and push technology and the following technology is applied.
1. 질문의 유형 분석 및 구문 분석방법1. Type Analysis and Parsing of Questions
2. 질문 및 답변을 사용자들에게 뿌려주는 Push 기술2. Push technology to spread questions and answers to users
3. 많은 사람들이 동시에 서비스를 요청하였을때도 시스템이 정상적으로 작동할 수 있도록 하는 마이크로소프트사의 MTS, MSMQ 기술 및 3 Tire 기반의 기술3. Microsoft's MTS, MSMQ technology and 3 Tire-based technology to ensure that the system will work normally when many people request service at the same time.
이 발명은 일상생활에서 하루에도 수없이 생겨나는 의문점들을 해결함으로 인해 사람들의 생활을 윤택하고 원할하게 하며 지식 기반 사회를 건설하는 것에 그 목적이 있다The present invention aims to build a knowledge-based society by enriching and smoothing people's lives by solving many questions in everyday life.
도 1 에서 사용자는 자신이 가지고 있는 궁금한 사항을 Question and Answer System(이후로 QA System)으로 전송한다(그림의 1).In Figure 1, the user sends his or her own questions to the Question and Answer System (hereafter QA System) (Figure 1).
QA system 은 자체에 누적되어 있는 데이터베이스에서 같은 유형의 질문이 있는가를The QA system asks if there are questions of the same type in a database that
검색하고(그림의 2,3) 만일 있다면 해당되는 답변을 질의자에게 전송한다(그림의 4). 이때 질의자가 답변에 만족을 하면 QA System 은 처리를 종결하고 또다른 질문 요청에 대한 대기 상태가 된다. 그러나 만일 QA System 이 질의자의 질문과 같은 유형의 질문을 데이터베이스 에서 찾지 못하거나 검색된 답변에 질의자가 만족하지 못하면 QA system 은 그 시간에 인터넷에 연결되어 있는 다른 사용자들에게 질의자의 질문을 전송한다(그림의 5). 사용자중 질문의 내용에 답변을 할 수 있는 사람은 자신의 답변을 기술하여 QA System 으로 전송한다(그림의 6). QA System 은 접수된 답변을 질의자에게 전송하여 만족여부를 기다린다. 만일 질의자가 답변에 만족하면 해당 질의와 답변을 데이터베이스에 분류하여 저장하고 이후에 동일한 질문이 요청되었을때를 대비하게되며 다른 사용자들에게 질문에 답변이 되었음을 알려 답변이 중복되는 것을 막는다. 그러나 질의자가 답변에 만족하지 못하면 답변이 접수될때까지 QA system 은 대기하게 된다.Search (2, 3 in the figure) and if applicable send the answer to the queryer (4 in figure). At this time, if the queryer is satisfied with the answer, the QA System terminates processing and waits for another question request. However, if the QA System does not find the same type of question in the database as the question of the questioner, or if the questioner is not satisfied with the searched answer, the QA system transmits the questioner's question to other users connected to the Internet at that time. Of 5). Among the users who can answer the questions, describe their answers and send them to the QA system (Figure 6). The QA System sends the received response to the inquirer and waits for satisfaction. If the queryer is satisfied with the answer, the query and the answer are classified and stored in a database, in case the same question is asked afterwards, and other users are notified that the question is answered. However, if the questioner is not satisfied with the answer, the QA system waits until the answer is received.
이것은 사람이 하루에도 수많은 의문점이 생겨나지만 누군가는 그 의문점에 해답을 알고 있다는 점과 사람들의 의문점은 결국은 대동소이하다는 점에 착안하여 날로 보편화되고 있는 인터넷 매체와 데이타베이스기술을 이용한 지식기반의 답변 서비스이다. 이 서비스를 받고자 하는 사람들은 모두 회원으로 가입해야하며 회원가입시 기록하게되는 신상명세와 전공, 직업, 관심분야, 경험직무등은 이후에 시스템이 질문에 대한 답변자를 구할 때 참조 하게 된다. 회원이 서비스를This is a knowledge-based answer using the Internet media and database technology that are becoming common day by thinking that people have many questions a day, but that somebody knows the answer and that people's questions are eventually the same. It is a service. Everyone who wants to receive this service must register as a member, and the details, majors, professions, interests, and experiences that are recorded at the time of registration will be referred to later when the system seeks an answer to the question. Member services
이용하는 방법은 두 가지가 있다. 하나는 기존의 홈페이지 게시판형식보다 진보된 개념의 게시판으로 "Push"기술을 적용한 게시판을 이용하는 방법이 있고 또 다른 하나는 전용 Agent S/W 를 이용하는 방법이 있다.There are two ways to use it. One is an advanced concept bulletin board than the existing homepage bulletin board type, and there is a method using a bulletin board applied with "Push" technology, and the other method uses a dedicated agent S / W.
먼저 Push 기술을 적용한 게시판을 이용하는 방법은 궁금증을 가진 사용자는 서비스를 제공하는 홈페이지에 접속하고 로그인을 통해 게시판에 접속하게 된다. 홈페이지 상에 나타난 분류 항목에서 자신의 질문과 관련된 분류를 선택하고 자신의 질문을 서술 형식으로 기술한다(그림의 1). 이때 서비스를 제공하는 서버는 사용자의 분류항목과 질문을 분석하여 누적되어 있는 데이타베이스에서 동일한 답변을 검색하게된다(그림의 2). 만일 데이타베이스에서 동일한 질문이 검색되면 사용자에게 답변을 열람하게 하고 사용자의 만족여부를 묻는다(그림의 4). 사용자가 만족할만한 답변임을 체크하게되면 시스템은 사용자에 질문에 대하여 답변이 되었음 표시하여 처리 리스트에 올리고 처리를 종료한다. 그러나 사용자가 답변을 만족하지 못했음으로 표시하게 되면 시스템은 다음의 두 가지 방법을 이용하여 서비스를 계속하게된다. 첫 번째는 기존 회원중 현재 인터넷 상에 연결되어 있는 사용자 리스트를 만들고 그중 질문의 분류와 관계된(전공, 직업, 경험직무, 관심분야) 회원들에게질문의 내용을 뿌리게 된다(그림의 5). 이것은 전용 agent S/W 를 설치한 회원들에게만 해당하는 것으로 agent S/W 는 사용자의 컴퓨터 하단에 감추어져 있다가 서버로부터 질문을 접수하게 되면 사용자에 알려주는 역할과 사용자가 기술한 답변을 서버쪽으로 보내는 역할을 하게된다.두번째의 방법은 사용자의 질문을 게시판에 게시하여 홈페이지에 접속한 모든 사람들이 볼 수 있도록 하는 것으로 만일 누군가가 답변을 하게되면 그답변을 인터넷 상에 Push 하여 홈페이지 접속 자들이 화면을 refresh 하지 않고도 업데이트된 화면을 볼 수 있도록 한다. 위의 두가지 방법을 통하여 다른 회원이 답변을 하게되고(그림의 6) 그 답변이 질문자에게 만족할만한 답변일 경우 처리 리스트에 올리고 해당하는 질문/답변을 서버의 데이타베이스내에 기록하여 이후의 서비스에 대비하게 된다.First, how to use the bulletin board applied with Push technology, a user with a question connects to the homepage providing the service and accesses the bulletin board by logging in. From the categories listed on the home page, select the category associated with your question and describe your question in a narrative format (Figure 1). At this time, the server providing the service analyzes the user's classification items and questions and searches for the same answer in the accumulated database (Figure 2). If the same question is found in the database, ask the user to view the answer and ask if the user is satisfied (Figure 4). If the user checks that the answer is satisfactory, the system indicates to the user that the question has been answered, puts it on the processing list, and ends the processing. However, if the user marks the answer as unsatisfactory, the system continues the service in two ways. The first is to create a list of existing members who are currently connected to the Internet, and to sprinkle the content of the question among members who are related to the classification of the question (major, occupation, experience, interests) (Figure 5). This is only for members who have installed a dedicated agent S / W. The agent S / W is hidden at the bottom of the user's computer, and when a question is received from the server, the role is notified to the user and the user-specified answer is sent to the server. The second method is to post the user's question on the bulletin board so that everyone who accesses the homepage can see it. You can see the updated screen without refreshing it. If the other member answers through the above two methods (Figure 6) and the answer is satisfactory to the questioner, put it on the processing list and record the corresponding question / answer in the server's database to prepare for future services. Done.
전술한 내용으로부터 자명하듯이 본 특허는 지식기반의 사회를 이루어 보다 효율적이고 빠른 정보검색 및 정보처리를 가능케하며 이 시스템으로 형성된 사람들간의 커뮤니케이션을 기반으로 하는 뉴스 및 생활정보등을 제공하는 서비스를 구현할 수 있다As is apparent from the foregoing, the present patent provides a knowledge-based society to enable more efficient and faster information retrieval and information processing, and to implement a service that provides news and living information based on communication between people formed by this system. Can
Claims (2)
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
KR1020000009405A KR20010084391A (en) | 2000-02-25 | 2000-02-25 | Question and Answer System |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
KR1020000009405A KR20010084391A (en) | 2000-02-25 | 2000-02-25 | Question and Answer System |
Publications (1)
Publication Number | Publication Date |
---|---|
KR20010084391A true KR20010084391A (en) | 2001-09-06 |
Family
ID=19650063
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
KR1020000009405A KR20010084391A (en) | 2000-02-25 | 2000-02-25 | Question and Answer System |
Country Status (1)
Country | Link |
---|---|
KR (1) | KR20010084391A (en) |
Cited By (6)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR20010102780A (en) * | 2000-05-08 | 2001-11-16 | 윤종용 | Internet shopping mall server and method for supporting customers thereof |
KR20010103934A (en) * | 2000-05-12 | 2001-11-24 | 이종구 | System for network-based question and response service having a function of search |
KR20020010226A (en) * | 2000-07-28 | 2002-02-04 | 정명수 | Internet Anything Response System |
WO2015006595A1 (en) * | 2013-07-10 | 2015-01-15 | Ifthisthen, Inc. | Systems and methods for knowledge management |
CN107766416A (en) * | 2017-09-08 | 2018-03-06 | 阿里巴巴集团控股有限公司 | Data analysing method, apparatus and system |
CN116975395A (en) * | 2023-09-22 | 2023-10-31 | 安徽淘云科技股份有限公司 | Error feedback data processing method, device, equipment and medium |
-
2000
- 2000-02-25 KR KR1020000009405A patent/KR20010084391A/en not_active Application Discontinuation
Cited By (7)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR20010102780A (en) * | 2000-05-08 | 2001-11-16 | 윤종용 | Internet shopping mall server and method for supporting customers thereof |
KR20010103934A (en) * | 2000-05-12 | 2001-11-24 | 이종구 | System for network-based question and response service having a function of search |
KR20020010226A (en) * | 2000-07-28 | 2002-02-04 | 정명수 | Internet Anything Response System |
WO2015006595A1 (en) * | 2013-07-10 | 2015-01-15 | Ifthisthen, Inc. | Systems and methods for knowledge management |
CN107766416A (en) * | 2017-09-08 | 2018-03-06 | 阿里巴巴集团控股有限公司 | Data analysing method, apparatus and system |
CN116975395A (en) * | 2023-09-22 | 2023-10-31 | 安徽淘云科技股份有限公司 | Error feedback data processing method, device, equipment and medium |
CN116975395B (en) * | 2023-09-22 | 2024-01-23 | 安徽淘云科技股份有限公司 | Error feedback data processing method, device, equipment and medium |
Similar Documents
Publication | Publication Date | Title |
---|---|---|
O'Leary | Guest editor's introduction: Knowledge-management systems-converting and connecting | |
Cutcliffe et al. | When do we know that we know? Considering the truth of research findings and the craft of qualitative research | |
Spink et al. | Searching the Web: A survey of Excite users | |
Powell | Recent trends in research: a methodological essay | |
US6983282B2 (en) | Computer method and apparatus for collecting people and organization information from Web sites | |
Hargittai | Second-level digital divide: Mapping differences in people's online skills | |
Mitra | Diasporic web sites: Ingroup and outgroup discourse | |
Zaiane | Web usage mining for a better web-based learning environment | |
CA2545230C (en) | Search method and system and systems using the same | |
Shen | Information seeking in academic research: A study of the sociology faculty at the University of Wisconsin-Madison | |
Spink et al. | Characteristics of question format web queries: An exploratory study | |
KR20010084391A (en) | Question and Answer System | |
Chevalier et al. | Discovering rich navigation patterns on a web site | |
Iivonen et al. | The choice of initial web search strategies: A comparison between Finnish and American searchers | |
Kautz et al. | Creating models of real-world communities with ReferralWeb | |
US20020078034A1 (en) | Query system and method thereof | |
Hong (Iris) Xie et al. | Online searching in transition: The importance of teaching" interaction" in library and information science education | |
White et al. | Factors Influencing Web Search Strategies. | |
Pharo | Solving problems on the World Wide Web | |
Weatherall et al. | Language and social interaction: Taking stock and looking forward | |
Wang et al. | An Evaluation of the Sample Designs in Educational Survey Research. | |
JP2008107555A (en) | Education support system | |
Alves et al. | Place in perspective: extracting online information about points of interest | |
KR20010035021A (en) | Internet main board system answering gnestions | |
Tsai et al. | An Analysis of Attitudes toward Computer Networks and Internet Addiction. |
Legal Events
Date | Code | Title | Description |
---|---|---|---|
WITN | Application deemed withdrawn, e.g. because no request for examination was filed or no examination fee was paid |