JPS6314543B2 - - Google Patents
Info
- Publication number
- JPS6314543B2 JPS6314543B2 JP54031455A JP3145579A JPS6314543B2 JP S6314543 B2 JPS6314543 B2 JP S6314543B2 JP 54031455 A JP54031455 A JP 54031455A JP 3145579 A JP3145579 A JP 3145579A JP S6314543 B2 JPS6314543 B2 JP S6314543B2
- Authority
- JP
- Japan
- Prior art keywords
- voice
- data
- control device
- multiplexing
- voice response
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired
Links
- 238000004891 communication Methods 0.000 claims description 22
- 230000005540 biological transmission Effects 0.000 claims description 17
- 238000000034 method Methods 0.000 claims description 2
- 238000010586 diagram Methods 0.000 description 3
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
- H04M11/06—Simultaneous speech and data transmission, e.g. telegraphic transmission over the same conductors
Landscapes
- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Communication Control (AREA)
Description
【発明の詳細な説明】
本発明は遠隔制御を行なう音声応答処理システ
ムにおける専用線の有効利用を図つたデータ伝送
多重方式に関する。DETAILED DESCRIPTION OF THE INVENTION The present invention relates to a data transmission multiplexing system that makes effective use of dedicated lines in a voice response processing system that performs remote control.
従来、広範囲に分散する加入者をもつ会話式音
声応答システムは第１図に示すように、プツシユ
ボタン電話機１０５を収容した公衆電話網１０４
に網制御装置１０３が接続され、この網制御装置
１０３に音声応答装置１０２が接続され、この音
声応答装置と中央処理装置１００の間はモデム１
０１を介して専用線で結ばれていた。 Conventionally, conversational voice response systems with widely distributed subscribers have been constructed using a public telephone network 104 that accommodates push-button telephones 105, as shown in FIG.
A network control device 103 is connected to the network control device 103, a voice response device 102 is connected to the network control device 103, and a modem 1 is connected between the voice response device and the central processing unit 100.
They were connected by a dedicated line via 01.
従つて、音声応答装置１０２が各地域毎に設け
られているため不経済であり、また専用線を用い
ているが音声応答装置が未使用のとき、この専用
線が空いてしまい有効利用が図れなかつた。 Therefore, the voice response device 102 is installed in each region, which is uneconomical.Also, although a dedicated line is used, when the voice response device is not in use, this dedicated line becomes vacant and cannot be used effectively. Nakatsuta.
本発明は、地域的に拡散する電話網加入者に対
して専用線により接続されたリモートステーシヨ
ンに公衆網制御装置とデータ多重装置を配置する
ことにより、あたかも音声応答装置を設置したの
と同等の効果を得ると共に音声応答装置未使用時
多重データを伝送させることにより有効的に専用
線を活用することのできるデータ伝送多重方式を
提供することにある。 The present invention provides a method similar to installing a voice response device by placing a public network control device and a data multiplexing device in remote stations connected to telephone network subscribers spread across a region by a dedicated line. It is an object of the present invention to provide a data transmission multiplexing system which can obtain effects and effectively utilize a dedicated line by transmitting multiplexed data when a voice response device is not in use.
本発明は、音声応答装置による音声送出手段と
加入者からの入力を受信する入力受信手段とを有
する会話式音声応答処理システムに用いられるデ
ータ伝送多重方式において、
公衆電話網に接続された網制御装置と、前記入
力受信手段と、前記網制御装置と前記入力受信手
段とデータ端末とに接続しデータを多重化して音
声通信用回線へ送受信するデータ多重装置と、前
記音声通信用回線上の音声信号を前記公衆電話網
へ中継する手段とを備えたリモートステーシヨン
と、
前記音声送出手段と、前記リモートステーシヨ
ンおよびデータ端末を制御するデータを多重化し
て前記データ多重装置と送受信する通信制御装置
と、前記音声通信用回線を前記音声送出手段と前
記通信制御装置とのどちらか一方に接続する切替
手段とを備えた音声応答センタと、
を有し、前記リモートステーシヨンと前記音声応
答センタとは前記音声通信用回線によつて接続さ
れ、前記音声送出手段が前記リモートステーシヨ
ンを介して前記公衆電話網に音声を送出するとき
は前記切替手段を前記音声送出手段側に切替え、
一方、前記音声送出手段の未使用時は前記切替手
段を前記通信制御装置へ切替えて前記データ端末
へのデータを多重化して伝送することを特徴とす
る。 The present invention provides a data transmission multiplex system used in a conversational voice response processing system having a voice sending means by a voice response device and an input receiving means for receiving input from a subscriber, and a network control system connected to a public telephone network. a data multiplexing device connected to the network control device, the input receiving means, and the data terminal to multiplex data and transmit/receive it to the voice communication line; a remote station comprising means for relaying signals to the public telephone network; a communication control device for multiplexing data for controlling the voice transmitting means and the remote station and data terminals and transmitting and receiving the data to and from the data multiplexing device; a voice response center comprising switching means for connecting the voice communication line to either the voice transmission means or the communication control device; connected by a communication line, and when the audio sending means sends audio to the public telephone network via the remote station, switching the switching means to the audio sending means side;
On the other hand, when the voice sending means is not in use, the switching means is switched to the communication control device to multiplex and transmit data to the data terminal.
次に本発明の実施例を第２図を参照して説明す
る。 Next, an embodiment of the present invention will be described with reference to FIG.
第２図は本発明の一実施例を示すブロツク図で
あり、センタ２００およびリモートステーシヨン
２０１を含んでいる。センタ２００は中央処理装
置２０２、音声応答装置２０３、リモートステー
シヨンとのデータ多重伝送を行なうための通信制
御装置２０８、変復調装置（MODEM）２０７、
専用回線を音声とデータに切分けるための回線切
換制御部２０５およびスイツチ２０６で構成され
る。 FIG. 2 is a block diagram showing one embodiment of the present invention, including a center 200 and remote stations 201. As shown in FIG. The center 200 includes a central processing unit 202, a voice response device 203, a communication control device 208 for multiplexing data transmission with remote stations, a modem and modulation device (MODEM) 207,
It is comprised of a line switching control section 205 and a switch 206 for separating the dedicated line into voice and data.
また、リモートステーシヨン２０１の主たる装
置には公衆網を制御する網制御装置２１４、加入
者からのプツシユボタン信号を受信するPB受信
器２１２、センタとのデータ転送を行なうデータ
多重装置２１１を有する。センタのスイツチ２０
６は音声応答未使用時はMODEM２０７側に倒
れており、音声応答処理の公衆網接続制御とPB
受信制御は、中央処理装置２０２の指示によりセ
ンタの通信制御装置２０８とリモートステーシヨ
ンのデータ多重装置２１１を介して遠隔制御され
る。この情報量は使用時間と比べ非常に少なく、
特にリモートステーシヨンからの情報量が少な
い。又これらの制御情報はデイジタル信号で通信
可能なためセンタとリモートステーシヨン両方に
多重伝送通信のできる装置を置き回線を多重使用
することにより、音声応答以外のデータ端末２１
６を収容してセンタとリモートステーシヨン間で
通信制御を行なう。 The main devices of the remote station 201 include a network control device 214 for controlling the public network, a PB receiver 212 for receiving push button signals from subscribers, and a data multiplexing device 211 for transferring data with the center. center switch 20
6 is on the MODEM207 side when not in use for voice response, and is used for public network connection control and PB for voice response processing.
Reception control is remotely controlled by instructions from the central processing unit 202 via the communication control device 208 at the center and the data multiplexing device 211 at the remote station. This amount of information is very small compared to the usage time.
In particular, the amount of information from remote stations is small. In addition, since these control information can be communicated using digital signals, by placing devices capable of multiplex transmission communication at both the center and remote stations and using multiple lines, data terminals 21 other than voice responses can be transmitted.
6 and performs communication control between the center and remote stations.
専用線の下り線に関し中央処理装置２０２は、
音声応答装置２０３より音声を送出させるとき
は、回線スイツチ２０６を音声応答装置側に倒
し、音声応答装置２０３より送出された音声は、
専用線、HYB２１３、網制御装置２１４を経由
して公衆電話網の加入者に送出される。リモート
ステーシヨン２０１のスイツチ２１０は、センタ
からのコマンドで制御され音声送出時は閉じ、そ
れ以外は開くことにより加入者へのMODEMの
変調周波数の送出を最少限にくいとめている。音
声応答装置２０３より音声送出が完了すると、中
央処理装置２０２の指示によりスイツチ２０６は
MODEM２０７側へ切換えられる。これにより
通信制御装置２０８に蓄積されていた送信データ
は順次データ多重されリモートステーシヨン２０
１に送出される。スイツチ２０６の切換え指示
は、切換制御部２０５より通信制御装置２０８に
も送出されるが１ブロツク転送できる時間分先行
している。これにより通信制御装置２０８は１ブ
ロツクの転送完了をもつてリモートステーシヨン
へのデータ送出は停止する。 Regarding the downlink of the dedicated line, the central processing unit 202
When making the voice response device 203 send out audio, the line switch 206 is turned to the voice response device side, and the voice transmitted from the voice response device 203 is
It is sent to subscribers of the public telephone network via the dedicated line, HYB 213, and network control device 214. The switch 210 of the remote station 201 is controlled by a command from the center, and is closed when audio is being transmitted, and is open at other times, thereby minimizing the transmission of the MODEM modulation frequency to the subscriber. When the voice response device 203 completes voice transmission, the switch 206 is activated by the instruction from the central processing unit 202.
Switched to MODEM207 side. As a result, the transmission data stored in the communication control device 208 is sequentially multiplexed and transferred to the remote station 20.
1. The switching instruction for the switch 206 is also sent from the switching control unit 205 to the communication control device 208, but it is preceded by the time required for one block transfer. As a result, the communication control device 208 stops sending data to the remote station when the transfer of one block is completed.
音声送出中はデータが送出できないため通信制
御装置２０８では、音声送出中にたまる送信デー
タを蓄積する送信バツフアをもたせることにより
対処している。 Since data cannot be transmitted while audio is being transmitted, the communication control device 208 takes care of this by providing a transmission buffer for accumulating transmission data that accumulates during audio transmission.
本発明は、以上説明したように音声応答装置を
センタに集中させ、またリモートステーシヨンに
加入者からの入力受信手段、公衆網制御装置およ
びデータを多重伝送するデータ多重装置を備える
ことにより広範囲に分散した加入者への音声応答
サービスを提供すると共に回線の有効活用が図れ
る。 As explained above, the present invention centralizes the voice response devices in a center, and further distributes them over a wide range by equipping remote stations with means for receiving input from subscribers, a public network control device, and a data multiplexing device for multiplex transmission of data. It is possible to provide a voice response service to subscribers who have accessed the network, and to make effective use of lines.
第１図は従来の会話式音声応答処理システムの
一例を示した構成図、第２図は本発明の一実施例
を示すシステムブロツク図である。
２００……センタ、２０１……リモートステー
シヨン、２０２……中央処理装置、２０３……音
声応答装置、２０４……網制御装置、２０５……
回線切換制御部、２０６，２１０……スイツチ、
２０７，２０９，２１７……変復調装置
（MODEM）、２０８……通信制御装置、２１１
……データ多重装置、２１２……PB受信機、２
１３……ハイブリツドコイル（HYB）、２１４…
…網制御装置、２１５……プツシユボタン電話
機、２１６……データ端末。
FIG. 1 is a block diagram showing an example of a conventional conversational voice response processing system, and FIG. 2 is a system block diagram showing an embodiment of the present invention. 200...Center, 201...Remote station, 202...Central processing unit, 203...Voice response device, 204...Network control device, 205...
Line switching control unit, 206, 210... switch,
207, 209, 217...Modulator/demodulator (MODEM), 208...Communication control device, 211
...Data multiplexer, 212...PB receiver, 2
13...Hybrid coil (HYB), 214...
...Network control device, 215...Push button telephone, 216...Data terminal.
Claims (1)
らの入力を受信する入力受信手段とを有する会話
式音声応答処理システムに用いられるデータ伝送
多重方式において、 公衆電話網に接続された網制御装置と、前記入
力受信手段と、前記網制御装置と前記入力受信手
段とデータ端末とに接続しデータを多重化して音
声通信用回線へ送受信するデータ多重装置と、前
記音声通信用回線上の音声信号を前記公衆電話網
へ中継する手段とを備えたリモートステーシヨン
と、 前記音声送出手段と、前記リモートステーシヨ
ンおよびデータ端末を制御するデータを多重化し
て前記データ多重装置と送受信する通信制御装置
と、前記音声通信用回線を前記音声送出手段と前
記通信制御装置とのどちらか一方に接続する切替
手段とを備えた音声応答センタと、 を有し、前記リモートステーシヨンと前記音声応
答センタとは前記音声通信用回線によつて接続さ
れ、前記音声送出手段が前記リモートステーシヨ
ンを介して前記公衆電話網に音声を送出するとき
は前記切替手段を前記音声送出手段側に切替え、
一方、前記音声送出手段の未使用時は前記切替手
段を前記通信制御装置へ切替えて前記データ端末
へのデータを多重化して伝送することを特徴とす
るデータ伝送多重方式。[Scope of Claims] 1. In a data transmission multiplex system used in a conversational voice response processing system having a voice sending means by a voice response device and an input receiving means for receiving input from a subscriber, a network control device connected to the network control device, the input receiving means, a data multiplexing device connected to the network control device, the input receiving means and the data terminal to multiplex data and transmitting and receiving data to and from the voice communication line; and the voice communication line. a remote station comprising means for relaying voice signals on the line to the public telephone network; a communication control system for multiplexing data for controlling the voice transmitting means and the remote station and data terminals and transmitting and receiving the data to and from the data multiplexing device; a voice response center comprising: a device; and a switching means for connecting the voice communication line to either the voice sending means or the communication control device; are connected by the voice communication line, and when the voice transmission means transmits voice to the public telephone network via the remote station, switches the switching means to the voice transmission means side,
On the other hand, the data transmission multiplexing method is characterized in that when the voice sending means is not in use, the switching means is switched to the communication control device to multiplex and transmit data to the data terminal.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP3145579A JPS55123269A (en) | 1979-03-16 | 1979-03-16 | Data transmission multiplex system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP3145579A JPS55123269A (en) | 1979-03-16 | 1979-03-16 | Data transmission multiplex system |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| JPS55123269A JPS55123269A (en) | 1980-09-22 |
| JPS6314543B2 true JPS6314543B2 (en) | 1988-03-31 |
Family
ID=12331720
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP3145579A Granted JPS55123269A (en) | 1979-03-16 | 1979-03-16 | Data transmission multiplex system |
Country Status (1)
| Country | Link |
|---|---|
| JP (1) | JPS55123269A (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPH0299576A (en) * | 1988-10-05 | 1990-04-11 | Hagiwara Kogyo Kk | Mesh tack tape |
| JPH0646996Y2 (en) * | 1988-01-08 | 1994-11-30 | 萩原工業株式会社 | Adhesive tape |
Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPS5125002A (en) * | 1974-08-26 | 1976-03-01 | Hitachi Ltd | ONSEIOTOSHISUTEMU |
| JPS5157205A (en) * | 1974-11-15 | 1976-05-19 | Hitachi Ltd |
-
1979
- 1979-03-16 JP JP3145579A patent/JPS55123269A/en active Granted
Patent Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPS5125002A (en) * | 1974-08-26 | 1976-03-01 | Hitachi Ltd | ONSEIOTOSHISUTEMU |
| JPS5157205A (en) * | 1974-11-15 | 1976-05-19 | Hitachi Ltd |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPH0646996Y2 (en) * | 1988-01-08 | 1994-11-30 | 萩原工業株式会社 | Adhesive tape |
| JPH0299576A (en) * | 1988-10-05 | 1990-04-11 | Hagiwara Kogyo Kk | Mesh tack tape |
Also Published As
| Publication number | Publication date |
|---|---|
| JPS55123269A (en) | 1980-09-22 |
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