JPS58170269A - Voice message transfer system - Google Patents

Voice message transfer system

Info

Publication number
JPS58170269A
JPS58170269A JP5296582A JP5296582A JPS58170269A JP S58170269 A JPS58170269 A JP S58170269A JP 5296582 A JP5296582 A JP 5296582A JP 5296582 A JP5296582 A JP 5296582A JP S58170269 A JPS58170269 A JP S58170269A
Authority
JP
Japan
Prior art keywords
subscriber
storage device
voice
voice storage
message
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
JP5296582A
Other languages
Japanese (ja)
Other versions
JPS6321377B2 (en
Inventor
Hirohiko Yamamoto
山本 博彦
Susumu Ogawa
小川 享
Shigeo Sasaki
茂雄 佐々木
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Fujitsu Ltd
Original Assignee
Fujitsu Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Fujitsu Ltd filed Critical Fujitsu Ltd
Priority to JP5296582A priority Critical patent/JPS58170269A/en
Publication of JPS58170269A publication Critical patent/JPS58170269A/en
Publication of JPS6321377B2 publication Critical patent/JPS6321377B2/ja
Granted legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533Voice mail systems

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)

Abstract

PURPOSE:To simplify the operating procedure, by providing a means connecting an other subscriber to a coice storage device with the operation of a subscriber during a call. CONSTITUTION:When an outgoing subscriber B and an incoming subscriber A are in calling, and when it is required for the A to mrmorize the message from the B, the A makes an operation, When this operation is detected at a controller 3, the controller 3 transmits the numbering information of the subscriber and the subsceiber operating information during the call via interface circuits 12, 13 to a controller 9 and transmits a command to connect the B and a voice storage device 7 to an exchange network 2, and an exchange 1 connects the B and the voice storage device. When the B gives the message to the A to the voice storage device, the controller 9 stores a subscriber number, the subscriber operating information and the message to the storage device 11. When the A makes a call to the voice storage device afterward, the controller 9 retrieves the message transmitted from the storage device to the A, this is reproduced and transmitted to the A.

Description

【発明の詳細な説明】 (1)発明の技術分野 本尭明は音声信号を記憶する機能と記憶した音声信号を
再生する機能を具備する音声蓄積装置を設け、発信加入
者が登碌し九メツセージを一旦蓄積した後、着信加入者
に送達する機能を有する交換システムに於ける音声メツ
セージ転送方式11C@する4のである。
Detailed Description of the Invention (1) Technical Field of the Invention The present invention provides an audio storage device having a function of storing audio signals and a function of reproducing the stored audio signals. This is a voice message transfer method 11C@4 in a switching system having the function of once storing messages and then delivering them to the called subscriber.

(2)従来技術と問題点 音声の鐘音、再生技術のみならず音声を記憶装置に蓄積
する技術の開発にともない、電話交換に音声蓄積機能を
有する複合交換システムの開発も行なわれつつある。そ
の−例として第1図に音声蓄積装置を備え九交換システ
ムの構成を示す。図において、交換機IKは音声蓄積装
置7が接続され、発信加入者5が特番等をダイヤルする
ことKよシ、交換機1の制御装置3は皺特番が音声蓄積
装置7に対するアクセス費求であることを検知すると、
発信加入者5と音声蓄積装置7とを接続する。発信加入
者5がメツセージの宛先加入者、即ち着信加入者番号情
報及び音声メツセージの投入を行うと、音声蓄積装置7
の制御装置9は、受信した情報を該当の発信加入者情報
とともに記憶装置11に蓄積する。後刻、音声蓄積装置
7に対して着信加入者6が発呼すると、交換機lは着信
加入者の番号情報及び加入者発呼情報を音声蓄積装置7
KOTL12を介し送出した後、音声蓄積装置7と着信
加入者6を接続状態とする。
(2) Prior Art and Problems Along with the development of not only sound reproduction technology but also technology for storing sounds in a storage device, a composite switching system having a sound storage function in a telephone exchange is being developed. As an example, FIG. 1 shows the configuration of a nine-switching system equipped with a voice storage device. In the figure, the exchange IK is connected to the voice storage device 7, and the calling subscriber 5 dials a special number, etc., and the control device 3 of the exchange 1 recognizes that the special number is a request for access fee to the voice storage device 7. When detected,
The originating subscriber 5 and the voice storage device 7 are connected. When the originating subscriber 5 inputs the destination subscriber of the message, that is, the called subscriber number information and the voice message, the voice storage device 7
The control device 9 stores the received information in the storage device 11 together with the corresponding calling subscriber information. Later, when the called subscriber 6 makes a call to the voice storage device 7, the exchange l transfers the number information of the called subscriber and the subscriber's call information to the voice storage device 7.
After sending the signal through the KOTL 12, the voice storage device 7 and the called subscriber 6 are brought into a connected state.

制御装置9は着信加入者6に対して記憶装置11から送
達するメツセージを捜査し、これを再生し受信加入者6
に送達する。陶、図中の4.10はメモIJ%12.1
3は制御装置、3.9間での加入者情報をやりとりする
インターフニス回路である。
The control device 9 examines the message sent from the storage device 11 to the receiving subscriber 6, reproduces it, and sends the message to the receiving subscriber 6.
Deliver to. Sue, 4.10 in the figure is memo IJ%12.1
Reference numeral 3 represents a control device, and 3.9 represents an inter-fnis circuit for exchanging subscriber information between the two.

上記、交換システムに於いて発信加入者5が着信加入者
6に発呼し着信加入者6は応答したが、例えば着信加入
者6が忙しく電話に応じていられない時、又は発信加入
者50通話したい相手が着信111に不在であった時勢
、発信加入者5が着信加入者6に対するメツセージを蓄
積しておくためには、一旦通話中状態を切断し、あら九
めて発信加入者5が音声蓄積装置2に発呼したのちにメ
ツセージを蓄積しなければならず、時間を要し、音声蓄
積装置を付加した交換システムの利点を十分圧生かすこ
とが出来ないといった問題がある。
In the above exchange system, the originating subscriber 5 calls the terminating subscriber 6 and the terminating subscriber 6 answers, but for example, when the terminating subscriber 6 is busy and cannot answer the call, or when the originating subscriber 50 calls In times when the person you want to call is not available on the incoming call 111, in order for the calling subscriber 5 to store messages for the called subscriber 6, the calling subscriber 5 must first disconnect from the busy state and wait until the calling subscriber 5 returns the voice message. The problem is that the message must be stored after placing a call in the storage device 2, which takes time and makes it impossible to take full advantage of the advantages of an exchange system that includes a voice storage device.

1(3)発明の目的 本発明の目的は、上記問題を鱗決するためK、加入者ど
うしが通話中に、一方の加入者が相手側に対し音声メツ
セージを蓄積する必要が発生した場合、その通話を一旦
終了させ、新たに音声蓄積装置にアクセスすることなく
、加入者の簡単な操作によシ音声蓄積装置と接続状態と
し、音声メ。
1 (3) Purpose of the Invention The purpose of the present invention is to solve the above-mentioned problem. When one subscriber needs to store voice messages to the other party while the subscribers are talking, Once the call is ended, the subscriber can easily connect to the voice storage device and start voice mail without having to access the voice storage device again.

セージを蓄積することを可能とする音声メツセージ転送
方式を提供するKToる。
KTo provides a voice message transfer method that allows messages to be stored.

(4)  発明の構成 上記目的を達成する丸めに、本発明は、音声メツセージ
を記憶する機能と記憶された情報から音声メツセージを
再生する機能とを具備する音声蓄積装置を設けた交換シ
ステムにおいて、発信加入者と着信加入者とが通話中に
一方の加入者の操作によ)他方の加入者と前記音声蓄積
装置を接続状態とする手段を備え、前記音声蓄積装置と
接続状態の加入者が音声メツセージを音声蓄積装置に記
憶可能とすることを特徴とする。
(4) Structure of the Invention To achieve the above object, the present invention provides an exchange system equipped with a voice storage device having a function of storing voice messages and a function of reproducing voice messages from stored information. means for connecting the voice storage device to the other subscriber (by one subscriber's operation) during a call between the calling subscriber and the terminating subscriber, wherein the subscriber connected to the voice storage device The present invention is characterized in that voice messages can be stored in a voice storage device.

(5)発明の実施例 以下、本発明を実施例により詳細に説明する。(5) Examples of the invention Hereinafter, the present invention will be explained in detail with reference to Examples.

第2図は本発明の第1の実施例を示す。図において、(
イ)図は加入省人と加入者Bが通話中の状態、(ロ)図
は加入省人が操作を行ったのちオンフックし、加入者B
と音声蓄積装置7が接続され良状態、(ハ)図は加入者
Bが音声蓄積装置7に対してメツセージを登母している
状態を示す。そして、加入者Bがメツセージ鐘音後、加
入省人が該骨量内容を聞く時、即ち、再生時、オンフッ
クし、音声蓄積装置7に対して発呼するに)。その後、
(ホ)図の如く加入者Aと音声蓄積装置7は接続状態と
な拡骨量され九ンツセージを再生する。
FIG. 2 shows a first embodiment of the invention. In the figure, (
b) The figure shows the subscriber and subscriber B are on the phone, and (b) the figure shows the subscriber and subscriber B go on-hook after performing an operation.
The voice storage device 7 is connected to the voice storage device 7 and is in good condition, and FIG. Then, after subscriber B hears the message, when the subscriber listens to the content of the bone mass, that is, when it is played back, he goes on-hook and calls the voice storage device 7). after that,
(E) As shown in the figure, the subscriber A and the audio storage device 7 are in a connected state and the nine songs are played back.

即ち、本発明は発信加入者Bと着信加入省人とが通話中
状態にあるとき、着信加入省人の都合によシ発信加入者
Bからのメツセージを蓄積する必要が発生すると着信加
入省人は操作を行なう。この操作を制御装置3が検出す
ると制御装置3は制御装置9に対してインターフニス回
路12.13 を介して通話中加入者の番号情報及び加
入者操作情報を送出し、さらK、交換網2に対して発信
加入者Bと音声蓄積装置7とを接続する指示を送出する
ことKよ)、交換機lは発信加入者Bと音声蓄積装置7
を接続状態とする、発信加入者Bが着信加入者AK対す
る音声メツセージを音声蓄積装置7に投入すると制御装
置9は前記加入者番号、加入者操作情報及び音声メツセ
ージを総めて記憶装置11に蓄積する。後刻、音声蓄積
装置7に対して着信加入者Aを発呼すると、交換機lは
着信加入者の番号及び加入者発呼情報を音声蓄積装置7
に送出した後、音声蓄積装置7と着信加入省人を接続状
態とする。制御装置9は着信加入省人に対して記憶装置
から送達するメツセージを捜査し、これを再生し着信加
入省人に送達する。以上により、通話中の状態から一旦
切断することなく音声メツセージを蓄積することが可能
となる効果がある。
That is, in the present invention, when the originating subscriber B and the terminating subscriber are in a busy state of communication, when it becomes necessary to store messages from the calling subscriber B for the convenience of the terminating subscriber, the terminating subscriber will performs the operation. When the control device 3 detects this operation, the control device 3 sends the number information and the subscriber operation information of the subscriber who is on the call to the control device 9 via the intervenice circuit 12.13. (K), the exchange L sends an instruction to connect the calling subscriber B and the voice storage device 7 to
When the calling subscriber B inputs a voice message for the called subscriber AK into the voice storage device 7, the control device 9 collects the subscriber number, the subscriber operation information, and the voice message and stores it in the storage device 11. accumulate. Later, when the called subscriber A makes a call to the voice storage device 7, the exchange 1 stores the number of the called subscriber and the subscriber calling information in the voice storage device 7.
After the voice storage device 7 and the incoming call subscriber are connected to each other. The control device 9 searches for a message to be sent from the storage device to the incoming subscriber, reproduces it, and sends it to the incoming subscriber. As described above, it is possible to store voice messages without temporarily disconnecting from a call-in-progress state.

第3図は本発明の第2の実施例を示す。第3図の(イ)
図、(ロ)図、(ハ)図は各々第2図の同符号のものと
同様な状態を示し、第1の実施例と相違する点は(ロ)
7図において着信加入省人が操作すると、一旦加入者人
と音声蓄積装置7とを接続し、加入者Nのメツセージ(
例えば加入者Bが鐘音することに対するコメント等)を
―音し、加入者Aのオンフックによシ(ロ)図の状態に
移行することである2肯、加入省人からO轟音内容の再
生方法は、第2図のに)、(ホ)図と同様であシ省略す
る。第2の実施例によれば、加入者Aが自分のコメント
を参考に録音内容のインデックス(検索)を可能とする
ので、第1の実施例よシもさらにサービス性の良いもの
となる。なお、第2図、第3図は本発明の一実施例に過
ぎず、他に幾多の変形が考慮されるが、何れの場合にも
本発明の効果は変らない。を九本発明の対象は着信加入
省人の操作に限定されるものではなく、例えば発信加入
者Bの操作部、他に幾多の適用が考慮されるが、何れの
場合にも本発明の効果は変らない。
FIG. 3 shows a second embodiment of the invention. (a) in Figure 3
Figures, (B), and (C) each show the same state as the one with the same reference numerals in Figure 2, and the difference from the first embodiment is (B).
In Fig. 7, when the incoming subscriber saver operates, the subscriber and the voice storage device 7 are once connected and the subscriber N's message (
For example, when subscriber B makes a comment regarding the bell ringing, etc., and when subscriber A goes on-hook, the state shown in Fig. The method is the same as that shown in Figs. 2) and 2), and is omitted here. According to the second embodiment, since subscriber A can index (search) the recorded contents based on his/her comments, the service of the first embodiment is even better. Note that FIGS. 2 and 3 are only one embodiment of the present invention, and many other modifications may be considered, but the effects of the present invention remain the same in either case. The object of the present invention is not limited to the operation of a person who saves on incoming subscribers, for example, the operation section of the calling subscriber B, and many other applications are considered, but the effects of the present invention can be achieved in any case. remains unchanged.

(6)  発明の詳細 な説明したように、本発明によれば、交換システムの制
御装置3は通話中の加入者の操作を監視し、操作を検出
した時点で、通話中の加入者の番号情報及び加入者操作
情報を音声蓄積装置7に通知し、操作しなかった加入者
と音声蓄積装置7! を接続状態とする手段を設けるととKよシ、一方の加入
者が(通話中の状態からでもその簡単な操作により他方
の加入者と音声蓄積装置を接続し、音声蓄積装置と接続
状態となった。加入者からの音声メツセージを蓄積する
ことができるので、操作手順の簡単化及び時間の節約の
効果がある。っ
(6) As described in detail, according to the present invention, the control device 3 of the switching system monitors the operation of the subscriber during the call, and upon detecting the operation, detects the number of the subscriber during the call. The information and subscriber operation information are notified to the voice storage device 7, and the voice storage device 7 and the subscriber who did not operate the information are notified! By providing a means to connect the voice storage device to the other subscriber, one subscriber can easily connect the voice storage device to the other subscriber (even during a call) and change the connection state between the voice storage device and the voice storage device. Voice messages from subscribers can be stored, which simplifies operating procedures and saves time.

【図面の簡単な説明】[Brief explanation of the drawing]

第1図は本発明の対象となる交換システム構成図、第2
図は本発明の第1の実施例で(イ)、(ロ)、1号(に
)、(ホ)図は状態遷移を示し、第3図は本発明の第2
の実施例で、(イ)、(ロ)、(ロ1.H図は状態遷移
を示す。 l;交換機 7:音声蓄積装置 ×4斗工1
Fig. 1 is a configuration diagram of an exchange system to which the present invention is applied;
The figure shows the first embodiment of the present invention, Figures (A), (B), No. 1 (II), and (E) show state transitions, and Figure 3 shows the second embodiment of the present invention.
In the example of (a), (b), (b1.

Claims (1)

【特許請求の範囲】[Claims] 音声メツセージを記憶する機能と記憶された情報から音
声メツセージを再生する機能とを具備する音声蓄積装置
を設けた交換システムにおいて、発信加入者と着信加入
者とが通話中に一方の加入者の操作によ)他方の加入者
と前記音声蓄積装置を接続状態とする手段を備え、前記
音声蓄積装置と接続状態の加入者が音声メツセージを音
声蓄積装置に記憶可能とする仁とを特徴とする音声メツ
七−ジ転送方式。
In a switching system equipped with a voice storage device having a function of storing voice messages and a function of reproducing voice messages from the stored information, an operation by one subscriber while the calling subscriber and the called subscriber are talking. (b) a means for connecting the voice storage device to another subscriber, and allowing the subscriber connected to the voice storage device to store voice messages in the voice storage device. Metsu-Shiji transfer method.
JP5296582A 1982-03-31 1982-03-31 Voice message transfer system Granted JPS58170269A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP5296582A JPS58170269A (en) 1982-03-31 1982-03-31 Voice message transfer system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP5296582A JPS58170269A (en) 1982-03-31 1982-03-31 Voice message transfer system

Publications (2)

Publication Number Publication Date
JPS58170269A true JPS58170269A (en) 1983-10-06
JPS6321377B2 JPS6321377B2 (en) 1988-05-06

Family

ID=12929596

Family Applications (1)

Application Number Title Priority Date Filing Date
JP5296582A Granted JPS58170269A (en) 1982-03-31 1982-03-31 Voice message transfer system

Country Status (1)

Country Link
JP (1) JPS58170269A (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4932042A (en) * 1989-03-03 1990-06-05 At&T Bell Laboratories Spontaneous voice and data messaging

Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS5011708A (en) * 1973-06-04 1975-02-06

Patent Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS5011708A (en) * 1973-06-04 1975-02-06

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4932042A (en) * 1989-03-03 1990-06-05 At&T Bell Laboratories Spontaneous voice and data messaging

Also Published As

Publication number Publication date
JPS6321377B2 (en) 1988-05-06

Similar Documents

Publication Publication Date Title
JP2730895B2 (en) Method and apparatus for providing call transfer function
WO1999034580A9 (en) Telephone system having a callback capability and method for connecting a recipient of a message to a caller
JPS58170269A (en) Voice message transfer system
JP2000083098A (en) Hold resetting system of private branch exchange
JPS61251264A (en) Connecting system for sound message storing device
JPH0465957A (en) Call back transfer system
JPH0522449A (en) Communicaiton recording system
JP2001331417A (en) E-mail/voice conversion/voice/e-mail conversion service and mail conversion system
JPH05244275A (en) Control method for service utilizing communication record
JPS61205060A (en) Automatic substitute sound record acceptance system in extension busy mode for automatic private branch exchange equipment
JP2518351B2 (en) Telephone exchange system
JPS601964A (en) Subscriber absence information transmitting system
JPH02260748A (en) Method of transferring voice message
JPS6382154A (en) Electronic automatic exchange
JPS58186252A (en) Sound storage service system
JPH03155256A (en) Mail distribution transfer system by sound accumulator
JPS61234647A (en) Talking voice accumulating system
JPS6070854A (en) Incoming call recording system
JPS61148948A (en) Voice message talking method
JPS58161559A (en) Audio mail system
JPH10336743A (en) Service method for automatic answering telephone
JPH0115219B2 (en)
JPH0522428A (en) Multifunction telephone set control system for private branch exchange
JPH09182121A (en) Key telephone system with voice mail function
JP2001309056A (en) Private branch exchange provided with voice mail device