JPH057241A - Doubling system of voice storage device - Google Patents

Doubling system of voice storage device

Info

Publication number
JPH057241A
JPH057241A JP15656891A JP15656891A JPH057241A JP H057241 A JPH057241 A JP H057241A JP 15656891 A JP15656891 A JP 15656891A JP 15656891 A JP15656891 A JP 15656891A JP H057241 A JPH057241 A JP H057241A
Authority
JP
Japan
Prior art keywords
storage device
voice storage
voice
electronic exchange
health check
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP15656891A
Other languages
Japanese (ja)
Inventor
Yukihiko Fujimoto
幸彦 藤本
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NEC Corp
Original Assignee
NEC Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by NEC Corp filed Critical NEC Corp
Priority to JP15656891A priority Critical patent/JPH057241A/en
Publication of JPH057241A publication Critical patent/JPH057241A/en
Pending legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems

Abstract

PURPOSE:To prevent the interruption of service at the time of trouble generation by a trouble detecting function and a health checking function by doubling and arranging a voice storage device connected to an electronic exchange. CONSTITUTION:An electronic exchange 1 to control an alarm scanning part 3 and a health checking part 4 by a condition control part 2 is connected with voice storage devices 7 and 8, calling lines 12 and 13, control lines 9-1 and 9-2 and alarm signal lines 10-1 and 10-2. Even when one side voice storage device, the calling port of the electronic exchange and a control line become troubles by the doubling constitution, the voice service can be provided without reducing the service quality.

Description

【発明の詳細な説明】Detailed Description of the Invention

【０００１】[0001]

【産業上の利用分野】本発明は、加入者に対して音声を
蓄積あるいは送出するサービスに関し、特に電子交換機
によって直接制御される音声蓄積装置の２重化方式に関
する。BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a service for storing or sending voice to a subscriber, and more particularly to a duplex system of a voice storage device directly controlled by an electronic exchange.

【０００２】[0002]

【従来の技術】従来、音声蓄積装置の信頼性を上げる手
段として、音声蓄積装置の中で加入者が録音した音声情
報と加入者に対して送出する音声情報が蓄積されている
ディスクを２重化し、障害発生時でも音声情報が消滅し
ない様にする方式がある。2. Description of the Related Art Conventionally, as a means for improving the reliability of a voice storage device, a disk in which voice information recorded by a subscriber in the voice storage device and voice information to be sent to the subscriber are duplicated. There is a method to prevent voice information from disappearing even when a failure occurs.

【０００３】[0003]

【発明が解決しようとする課題】従来の音声蓄積装置内
のディスクの２重化方式では、音声蓄積装置本体が障害
になった時に加入者に対する音声サービスが全くできな
くなってしまうという欠点がある。However, the conventional disk duplication system in the voice storage device has a drawback that the voice service to the subscriber is completely disabled when the main body of the voice storage device fails.

【０００４】また、音声蓄積装置とそれを制御する電子
交換機を結ぶ回線障害が発生した時、及び電子交換機の
制御ポートが障害の時にも、音声サービスが停止すると
いう問題点がある。Further, there is a problem that the voice service is stopped when a line failure occurs between the voice storage device and the electronic exchange controlling the voice storage device and when the control port of the electronic exchange fails.

【０００５】一方、音声蓄積装置には障害時にアラーム
信号を出力する信号ポートがあり、この信号を検出した
時に電子交換機は音声サービスを停止させる。ところ
が、音声蓄積装置の障害の一部にはアラーム信号を発生
せず正常動作を行わない障害がある為、電子交換機本体
が音声蓄積装置の障害を検出できないという問題点があ
った。On the other hand, the voice storage device has a signal port for outputting an alarm signal at the time of a failure, and when this signal is detected, the electronic exchange stops the voice service. However, there is a problem that the electronic exchange main body cannot detect the failure of the voice storage device because some of the failures of the voice storage device do not generate an alarm signal and do not operate normally.

【０００６】本発明の目的は、このような問題点を解決
した音声蓄積装置の２重化方式を提供することにある。An object of the present invention is to provide a dual system for a voice storage device which solves the above problems.

【０００７】[0007]

【課題を解決するための手段】本発明の音声蓄積装置の
２重化方式は、公衆網内に設置される電子交換機に、通
話線，制御線，及びアラーム信号線にて接続される音声
蓄積装置が２重化で配置され、電子交換機は、音声蓄積
装置の障害検出機能とヘルスチェック機能とを持つこと
を特徴とする。SUMMARY OF THE INVENTION A duplexing system of a voice storage device of the present invention is a voice storage system which is connected to an electronic exchange installed in a public network through a communication line, a control line, and an alarm signal line. The devices are arranged in duplicate, and the electronic exchange is characterized by having a fault detection function and a health check function of the voice storage device.

【０００８】また本発明の音声蓄積装置の２重化方式
は、公衆網内に設置される電子交換機に、通話線，制御
線，及びアラーム信号線にて接続される音声蓄積装置が
２重化で配置され、電子交換機は、前記アラーム信号線
をスキャンして、音声蓄積装置の障害を検出するアラー
ムスキャン部と、音声蓄積装置が正常に動作しているか
を確認するヘルスチェックコマンドを周期的に２つの音
声蓄積装置に送出するヘルスチェック部と、アラームス
キャンとヘルスチェックの結果によって２つの音声蓄積
装置を管理する状態管理部とを有することを特徴とす
る。Further, in the duplex system of the voice storage device of the present invention, the voice storage device connected to the electronic exchange installed in the public network by the communication line, the control line and the alarm signal line is duplicated. The electronic switching device periodically scans the alarm signal line to detect a failure of the voice storage device and a health check command for confirming whether the voice storage device is operating normally. It is characterized by having a health check unit for sending to the two voice storage devices and a state management unit for managing the two voice storage devices according to the results of the alarm scan and the health check.

【０００９】前記状態管理部は、２台の音声蓄積装置が
両方とも正常な時、任意の音声蓄積装置をアクト系とし
て加入者への音声サービス提供に使用し、一方の音声蓄
積装置が正常で、他方の音声蓄積装置が異常のとき、正
常な音声蓄積装置をアクト系として加入者への音声サー
ビス提供に使用する。When both of the two voice storage devices are normal, the state management unit uses an arbitrary voice storage device as an act system to provide voice service to the subscriber, and one voice storage device is normal. When the other voice storage device is abnormal, the normal voice storage device is used as an act system to provide voice service to the subscriber.

【００１０】[0010]

【実施例】次に本発明の実施例について図面を参照して
説明する。Embodiments of the present invention will now be described with reference to the drawings.

【００１１】図１は本発明の一実施例を示しており、こ
の音声蓄積装置の２重化方式は、電子交換機１と、この
電子交換機と接続される２つの音声蓄積装置７，８を有
している。２つの音声蓄積装置７，８は、電子交換機の
独立した制御ポート１１，６と制御線９−１，９−２に
よって接続されており、電子交換機１によって制御され
る。FIG. 1 shows an embodiment of the present invention. The duplex system of the voice storage device comprises an electronic exchange 1 and two voice storage devices 7 and 8 connected to the electronic exchange. is doing. The two voice storage devices 7 and 8 are connected to independent control ports 11 and 6 of the electronic exchange by control lines 9-1 and 9-2, and are controlled by the electronic exchange 1.

【００１２】音声蓄積装置７，８に録音される音声、あ
るいは音声蓄積装置７，８から送出される音声は、音声
蓄積装置７，８の通話ポートから通話線１２，１３を通
して、それぞれ電子交換機の加入者回路に接続されてい
る。電子交換機１は、アラームスキャン部３と、音声蓄
積装置７，８が正常に動作しているかを確認するヘルス
チェックコマンドを周期的に２つの音声蓄積装置に送出
するヘルスチェック部４と、アラームスキャンとヘルス
チェックの結果によって２つの音声蓄積装置を管理する
状態管理部２とを有している。The voices recorded in the voice accumulators 7 and 8 or the voices sent from the voice accumulators 7 and 8 are transmitted from the call ports of the voice accumulators 7 and 8 through the call lines 12 and 13 of the electronic exchange, respectively. It is connected to the subscriber circuit. The electronic exchange 1 includes an alarm scan unit 3, a health check unit 4 that periodically sends a health check command to confirm whether the voice storage devices 7 and 8 are operating normally, and an alarm scan unit. And a state management unit 2 that manages two voice storage devices according to the result of the health check.

【００１３】２つの音声蓄積装置７，８のアラーム信号
は、アラーム信号線１０−１，１０−２を経て電子交換
機１のアラームスキャン部３，４とそれぞれ接続されて
いる。The alarm signals of the two voice accumulators 7 and 8 are connected to the alarm scanning units 3 and 4 of the electronic exchange 1 via alarm signal lines 10-1 and 10-2, respectively.

【００１４】次に本実施例の動作を説明する。Next, the operation of this embodiment will be described.

【００１５】電子交換機１内のヘルスチェック部４は、
制御線９−１，９−２を経て音声蓄積装置７，８の両方
に対して周期的にヘルスチェックコマンドを送出し、返
送イベントによって音声蓄積装置の正常動作を確認す
る。異常を発見すると、ヘルスチェック部４は、状態管
理部２に音声蓄積装置の異常を報告する。The health check unit 4 in the electronic exchange 1
A health check command is periodically sent to both voice storage devices 7 and 8 via the control lines 9-1 and 9-2, and a normal operation of the voice storage device is confirmed by a return event. When the abnormality is found, the health check unit 4 reports the abnormality of the voice storage device to the state management unit 2.

【００１６】また、音声蓄積装置７，８が内部で障害を
検出した場合、アラーム信号線１０−１，１０−２を電
子交換機１のアラームスキャン部３がスキャンすること
で音声蓄積装置の障害を知り、状態管理部２へ報告す
る。When the voice accumulating devices 7 and 8 detect a fault internally, the alarm scanning unit 3 of the electronic exchange 1 scans the alarm signal lines 10-1 and 10-2 to detect the fault of the voice accumulating device. Know and report to the state management unit 2.

【００１７】状態管理部２は、２台の音声蓄積装置が両
方とも正常な時、任意の音声蓄積装置をアクト系として
加入者への音声サービス提供に使用する。一例として、
音声蓄積装置７がアクト系として選ばれたとすると、状
態管理部２は、制御ポート１１を選んで制御コマンドを
送出する。通話線も、音声蓄積装置７がアクト系ならば
通話線１２が選ばれ、加入者に音声サービスを提供す
る。When both of the two voice storage devices are normal, the state management unit 2 uses any voice storage device as an act system to provide voice service to the subscriber. As an example,
If the voice storage device 7 is selected as the act system, the state management unit 2 selects the control port 11 and sends a control command. As for the call line, if the voice storage device 7 is an act system, the call line 12 is selected to provide the voice service to the subscriber.

【００１８】状態管理部２は、一方の音声蓄積装置が正
常で、他方の音声蓄積装置が異常のとき、一方の音声蓄
積装置をアクト系として加入者への音声サービス提供に
使用する。When one voice storage device is normal and the other voice storage device is abnormal, the state management unit 2 uses one voice storage device as an act system to provide voice services to subscribers.

【００１９】この様に、状態管理部２は、音声蓄積装置
の障害報告を受け２重化された音声蓄積装置のアクト系
／スタンバイ系の管理を行い、この管理情報に基いて加
入者へ提供する音声サービスの制御系を管理する。As described above, the state management unit 2 receives the failure report of the voice storage device and manages the act system / standby system of the duplicated voice storage device, and provides it to the subscriber based on this management information. Manage the control system for voice services.

【００２０】[0020]

【発明の効果】以上説明したように本発明は、電子交換
機に２つの音声蓄積装置を接続し、電子交換機内の状態
管理部，アラームスキャン部，ヘルスチェック部によっ
て、２つの音声蓄積装置の動作状態を制御する様にした
ので、２つあるうちの一方の音声蓄積装置、電子交換機
の通話ポートあるいは音声蓄積装置と電子交換機を結ん
でいる制御線が障害になっても、サービス品質をおとす
ことなく加入者へ音声サービスを提供することができ
る。As described above, according to the present invention, the two voice storage devices are connected to the electronic exchange, and the operation of the two voice storage devices is performed by the state management unit, the alarm scanning unit and the health check unit in the electronic exchange. Since the state is controlled, even if one of the two voice storage devices, the call port of the electronic exchange, or the control line connecting the voice storage device and the electronic exchange fails, the quality of service can be reduced. Voice services can be provided to subscribers without the need.

【図面の簡単な説明】[Brief description of drawings]

【図１】本発明の一実施例の構成図である。FIG. 1 is a configuration diagram of an embodiment of the present invention.

【符号の説明】[Explanation of symbols]

１ 電子交換機 ２ 状態管理部 ３ アラームスキャン部 ４ ヘルスチェック部 ６，１１ 制御ポート ７，８ 音声蓄積装置 ９−１，９−２ 制御線 １０−１，１０−２ アラーム信号線 １２，１３ 通話線 1 electronic exchange 2 State management department 3 Alarm scanning section 4 Health check section 6,11 Control port 7,8 Voice storage device 9-1, 9-2 control line 10-1, 10-2 Alarm signal line 12, 13 call line

Claims (3)

【特許請求の範囲】[Claims] 【請求項１】公衆網内に設置される電子交換機に、通話
線，制御線，及びアラーム信号線にて接続される音声蓄
積装置が２重化で配置され、電子交換機は、音声蓄積装
置の障害検出機能とヘルスチェック機能とを持つことを
特徴とする音声蓄積装置の２重化方式。1. A voice storage device connected to a telephone line, a control line, and an alarm signal line is duplicated in an electronic exchange installed in a public network, and the electronic exchange is a voice storage device. A duplex system for a voice storage device, which has a fault detection function and a health check function. 【請求項２】公衆網内に設置される電子交換機に、通話
線，制御線，及びアラーム信号線にて接続される音声蓄
積装置が２重化で配置され、電子交換機は、前記アラー
ム信号線をスキャンして、音声蓄積装置の障害を検出す
るアラームスキャン部と、音声蓄積装置が正常に動作し
ているかを確認するヘルスチェックコマンドを周期的に
２つの音声蓄積装置に送出するヘルスチェック部と、ア
ラームスキャンとヘルスチェックの結果によって２つの
音声蓄積装置を管理する状態管理部とを有することを特
徴とする音声蓄積装置の２重化方式。2. A voice storage device connected by a call line, a control line, and an alarm signal line is duplicatedly arranged in an electronic exchange installed in a public network, and the electronic exchange is provided with the alarm signal line. An alarm scanning unit that scans the audio storage device to detect a fault in the audio storage device, and a health check unit that periodically sends a health check command to the audio storage device to check whether the audio storage device is operating normally. And a state management unit that manages two voice storage devices according to the result of an alarm scan and a health check. 【請求項３】前記状態管理部は、２台の音声蓄積装置が
両方とも正常な時、任意の音声蓄積装置をアクト系とし
て加入者への音声サービス提供に使用し、一方の音声蓄
積装置が正常で、他方の音声蓄積装置が異常のとき、正
常な音声蓄積装置をアクト系として加入者への音声サー
ビス提供に使用することを特徴とする請求項２記載の音
声蓄積装置の２重化方式。3. The state management unit uses any voice storage device as an act system to provide voice service to a subscriber when both voice storage devices are normal, and one voice storage device is used. The duplex system of the voice storage device according to claim 2, wherein when the voice storage device is normal and the other voice storage device is abnormal, the normal voice storage device is used as an act system for providing voice service to the subscriber. .
JP15656891A 1991-06-27 1991-06-27 Doubling system of voice storage device Pending JPH057241A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP15656891A JPH057241A (en) 1991-06-27 1991-06-27 Doubling system of voice storage device

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP15656891A JPH057241A (en) 1991-06-27 1991-06-27 Doubling system of voice storage device

Publications (1)

Publication Number Publication Date
JPH057241A true JPH057241A (en) 1993-01-14

Family

ID=15630626

Family Applications (1)

Application Number Title Priority Date Filing Date
JP15656891A Pending JPH057241A (en) 1991-06-27 1991-06-27 Doubling system of voice storage device

Country Status (1)

Country Link
JP (1) JPH057241A (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2007266773A (en) * 2006-03-27 2007-10-11 Fujitsu Ltd Service request device and service request processing method

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2007266773A (en) * 2006-03-27 2007-10-11 Fujitsu Ltd Service request device and service request processing method

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