JPH0349346A - Trunk line incoming call control system - Google Patents

Trunk line incoming call control system

Info

Publication number
JPH0349346A
JPH0349346A JP18542089A JP18542089A JPH0349346A JP H0349346 A JPH0349346 A JP H0349346A JP 18542089 A JP18542089 A JP 18542089A JP 18542089 A JP18542089 A JP 18542089A JP H0349346 A JPH0349346 A JP H0349346A
Authority
JP
Japan
Prior art keywords
trunk line
call
subscriber
incoming call
central office
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP18542089A
Other languages
Japanese (ja)
Inventor
Kanehisa Kobayashi
小林　金久
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NEC Corp
Original Assignee
NEC Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by NEC Corp filed Critical NEC Corp
Priority to JP18542089A priority Critical patent/JPH0349346A/en
Publication of JPH0349346A publication Critical patent/JPH0349346A/en
Pending legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems

Abstract

PURPOSE:To allow a subscriber on a busy extension line to replay a call immediately by allowing an exchange to compare the subscriber number of a trunk line caller with the content of trunk line incoming control information registered in a storage device with respect to a trunk line incoming call to a busy extension and applying an incoming call display to a specific trunk line incoming call onto a display section of a telephone set. CONSTITUTION:A central controller 6 receives an incoming call from a trunk line side subscriber via a trunk line circuit 4 and detects the telephone set 1 of a called extension to be busy, then receives the subscriber number of the called telephone set 1 and the subscriber number of the trunk line subscriber, retrieves trunk line incoming control information stored in a storage device 7, displays display information stored in the storage device 7 representing the arrival of the call from the trunk line subscriber onto a display section 12 of the busy telephone set 1, connects the trunk line circuit 4 received by the trunk line subscriber to a message caller 5 and sends a message of 'the extension is busy now but will immediately replay the call'. The telephone set 1 replies the trunk line subscriber by the operation of the reply button prepared in advance.

Description

【発明の詳細な説明】 〔産業上の利用分野〕 本発明は、自動構内交換装置に局線から着信した局線着
信呼を制御する局線着信制御方式に関する。DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a central office line incoming call control system for controlling central office line incoming calls that arrive at an automatic private branch exchange from a central office line.

〔従来の技術〕[Conventional technology]

従来この種の局線着信制御方式は、交換装置が局線着信
のあった電話機が空きの場合には局線側からの発呼者の
加入者番号を表示し、その電話機が使用中の場合にはそ
の局線着信呼の発呼者へは話中音を送出するか、話中転
送機能があるときはあらかじめ設定された内線へ転送し
ていた。Conventionally, in this type of central office line incoming control system, the switching equipment displays the subscriber number of the caller from the central office line when the telephone receiving the central telephone call is idle, and displays the subscriber number of the caller from the central office line when the telephone receives the central telephone call. When the caller received an incoming call from the central office line, a busy tone was sent to the caller, or if the caller had a busy call forwarding function, the call was forwarded to a preset extension.

〔発明が解決しようとする課題〕[Problem to be solved by the invention]

上述した従来の局線着信制御方式は、通話中のある内線
加入者に局線着信呼が到来するとき、交換装置がその局
線着信呼に対して発呼者へ話中音を送出するか、又はあ
らかじめ話中転送が設定されている場合はその転送先の
内線へ接続処理するように構成されているので加入者に
対する重要な局線着信呼を識別せず、従って応答できな
いという欠点がある。In the conventional central office line incoming call control system described above, when a central office line incoming call arrives to a certain extension subscriber who is currently talking, the switching equipment determines whether to send a busy tone to the calling party in response to the central office line incoming call. , or if busy forwarding is set in advance, it is configured to connect to the forwarding destination extension, so it has the disadvantage that important incoming calls to the central office line for the subscriber cannot be identified and therefore cannot be answered. .

本発明の目的は、内線加入者固有の局線着信呼及び、表
示情報を随時、使用している電話機の文字人力装置から
入力し、記憶装置に記憶させ通話中に局線着信があった
場合、電話機が具備する表示装置に局線着信呼に対する
所定の表示をすることによって上記欠点を除去した局線
着信制御方式を提供することにある。The purpose of the present invention is to input an incoming office line call and display information unique to an extension subscriber from the character input device of the telephone being used at any time, store it in the storage device, and store it in the storage device. Another object of the present invention is to provide a central office line call termination control system that eliminates the above-mentioned drawbacks by displaying a predetermined display for a central office line incoming call on a display device included in a telephone set.

〔課題を解決するための手段〕[Means to solve the problem]

本発明による局線着信制御方式は、表示装置を備えた内
線の電話機が収容接続され且つ局線から着信した局線着
信呼で受信する発呼者の加入者番号を識別する自動構内
交換装置の局線着信制御方式において、内線の電話機ご
とに局線着信呼に含まれる発呼者加入者番号の着信呼処
理制御情報を含む局線着信呼および電話機の着信処理制
御情報を予め記憶する記憶装置と、局線着信呼を受付は
且つ被呼内線が話中のと、局線着信呼を検索しこの検索
情報に従って呼処理を制御するとともに検索した表示情
報を電話機の表示装置に表示する中央制御装置とを有す
る。The central office line incoming call control method according to the present invention is an automatic private branch exchange system in which an extension telephone equipped with a display device is accommodated and connected, and which identifies the subscriber number of a caller received in a central office line incoming call received from a central office line. In the central office line incoming call control system, a storage device that stores in advance central office line incoming calls and telephone incoming call processing control information, including incoming call processing control information for the calling subscriber number included in the central office line incoming call, for each extension telephone. When an incoming central line call is accepted and the called extension is busy, a central control unit searches for the incoming central line call, controls call processing according to this search information, and displays the searched display information on the display device of the telephone. It has a device.

る。Ru.

〔作用〕[Effect]

上述の手段による本発明の局線着信制御方式は記憶装置
に局線着信呼として該当する局線着信呼については前記
通話中の内線加入者が使用している電話機の表示装置に
表示情報を表示すると共に、その局線着信呼に対して、
その内線加入者が応答するまでの間、メツセージを送出
するという内容を記憶し、中央制御装置がこの情報を索
引して呼処理することができる。The central office line incoming call control method of the present invention using the above-mentioned means displays display information in the storage device on the display device of the telephone used by the extension subscriber who is talking for the central office line incoming call that corresponds to the central office line incoming call. At the same time, for the incoming call on the central office line,
The content of the message being sent is stored until the extension subscriber responds, and the central controller can index this information and process the call.

〔実施例〕〔Example〕

次に本発明について図面を参照して説明する。 Next, the present invention will be explained with reference to the drawings.

第１図は本発明による局線着信制御方式を実現する一実
施例を示すブロック図、また第２図は第１図による主要
手順の一例を示すフローチャートである。FIG. 1 is a block diagram showing an embodiment of the central office line call termination control method according to the present invention, and FIG. 2 is a flowchart showing an example of the main procedures according to FIG.

第１図において、電話機ｌを収容接続する交換装置はス
イッチ３１局線装置４．メツセージ発信装置５、中央制
御装置６．および記憶装置７を有する。In FIG. 1, the exchange equipment for accommodating and connecting the telephone set 1 is a switch 31, a central office line equipment 4. Message sending device 5, central control device 6. and a storage device 7.

本発明の特色として記憶装置７は内線加入者の電話番号
ごとに局線着信情報及び表示情報を記憶しておく記憶領
域を設け、随時各内線加入者固有の局線着信呼及び表示
情報を記憶する。一方、電話機１は文字人力装置１１お
よび表示装置１２を有する。As a feature of the present invention, the storage device 7 is provided with a storage area for storing central office line incoming call information and display information for each extension subscriber's telephone number, and stores central office line incoming calls and display information unique to each extension subscriber at any time. do. On the other hand, the telephone 1 has a character input device 11 and a display device 12.

第２図は第１図の中央制御装置の主要手順の一実施例を
示すフローチャートである。FIG. 2 is a flowchart showing one embodiment of the main procedures of the central control device of FIG.

第１図および第２図を併せ参照して説明する。まず、電
話機ｌを使用している内線加入者が電話機ｌの文字入力
装置１１から電話機１が通話中でも着信接続を行ないた
い局線側加入者の局線着信呼及び表示情報を予め入力し
、公知の手段により中央制御装置６を介して記憶装置７
に設けられている電話番号対応の記憶領域に局線着信呼
及び表示情報を記憶する。This will be explained with reference to FIGS. 1 and 2. First, an extension subscriber using telephone 1 inputs in advance the incoming call and display information of the subscriber on the central office line side who wishes to connect the incoming call even when telephone 1 is on a call, using the character input device 11 of telephone 1, and storage device 7 via central control device 6 by means of
The central office line incoming call and display information are stored in the storage area corresponding to the telephone number provided in the central office.

中央制御装置６は、局線側加入者から局線回路４を介し
た着信を受付け（１０１）　、被呼内線の電話機１が通
話中に（１０２）を検出したとき、着信する電話機ｌの
加入者番号と局線側加入者の加入者番号を受け、その情
報と、電話機１　（被呼者）の加入者番号から、記憶装
置７に記憶されている局線着信呼を検索（１０３）Ｌ、
例えば局線側加入者からの着信は加入者への着信接続制
御を行なうとの呼処理（１０４）を判断する。そして中
央制御装置６は公知の手段により、通話中の電話機１の
表示装置１２に局線側加入者からの着信がある旨の記憶
装置７に記憶されている表示情報を表示すると共に、局
線側加入者が着信した局線回線４をメツセージ発信装置
５に接続し、「内線は話中であるが直ちに応答するので
あろう」旨のメツセージを送出する。電話機１はあらか
じめ用意されている応答用ボタンの操作により局線側加
入者に応答することができる。The central control unit 6 accepts an incoming call from a subscriber on the central office line side via the central office line circuit 4 (101), and when it detects that the telephone 1 of the called extension is in the middle of a call (102), the central control unit 6 accepts an incoming call from a subscriber on the central office line side via the central office line circuit 4. receives the subscriber number of the subscriber number and the subscriber number of the subscriber on the central office line side, and retrieves the incoming central line call stored in the storage device 7 from that information and the subscriber number of the telephone 1 (called party) (103) L ,
For example, in the case of an incoming call from a subscriber on the central office line side, the call processing (104) is determined to control the incoming call connection to the subscriber. Then, the central control device 6 uses known means to display the display information stored in the storage device 7 indicating that there is an incoming call from a subscriber on the central office line on the display device 12 of the telephone 1 during the call, and The side subscriber connects the central office line 4 on which the call is received to the message sending device 5, and sends a message to the effect that ``the extension is busy, but will answer immediately.'' The telephone set 1 can respond to the central office line subscriber by operating a response button prepared in advance.

この場合、話中接続中の内線は保留される。In this case, the busy extension is put on hold.

一方、同様に電話機１を使用して通話中に他の局線側加
入者から着信があるとき、前述のごとく中央制御装置６
は受信した局線側加入者の加入者番号から記憶装置７に
記憶されている局線着信情報臼を検索して（１０３）　
、局線着信情報から局線側加入者からの着信は通常の話
中処理を行なうと判断し、公知の手段により局線装置４
を介して局線側加入者へ話中音を送出する日所定の呼処
理（１０４）を実行する。On the other hand, when a call is received from another subscriber on the central office line side during a call using the telephone 1, the central control unit 6
searches the central office line incoming call information stored in the storage device 7 from the subscriber number of the received central office line subscriber (103).
, determines that the incoming call from the subscriber on the central office line side will be handled as a normal busy process based on the central office line incoming call information, and transmits the call to the central office line equipment 4 by known means.
A predetermined call process (104) is executed on the day when a busy tone is sent to the subscriber on the central office line side.

前述の手順１０２で話中でなく、空きのときは通常の接
続手段（１０５）を実行する。If the terminal is not busy and is idle in step 102 described above, the normal connection means (105) is executed.

〔発明の効果〕〔Effect of the invention〕

以上説明したように本発明は、内線加入者が電話機の文
字入力装置から局線着信呼及び表示情報を予め記憶装置
に記憶させ、交換装置が話中内線への局線着信呼に対し
、局線側発呼者の加入者番号と記憶装置に登録されてい
る局線着信呼内容と比較することにより、特定の局線着
信呼を電話機の表示装置に着信表示するように構成する
ことにより、通話中内線加入者がただちにその特定の局
線着信呼に応答できるという効果がある。As explained above, the present invention allows an extension subscriber to store incoming central office line calls and display information in advance from the character input device of the telephone in a storage device, and the switching device By comparing the subscriber number of the line-side caller and the content of the incoming central line call registered in the storage device, the telephone is configured to display a specific incoming central line call on the display device of the telephone. The effect is that the extension subscriber who is on the line can immediately answer the incoming call to that particular central office line.

５・・・・・・メツセージ発信装置、 ７・・・・・・記１つ装置。5...Message transmitting device, 7... One device listed below.

Claims (1)

【特許請求の範囲】[Claims] 表示装置を備えた内線の電話機が収容接続され且つ局線
から着信した局線着信呼で受信する発呼者の加入者番号
を識別する自動構内交換装置の局線着信制御方式におい
て、内線の電話機とに内線着信呼に含まれる発呼者加入
者番号の着信処理制御情報を含む局線着信制御情報およ
び電話機の表示装置に表示する表示情報を予め記憶する
記憶装置と、局線着信呼を受付け且つ被呼内線が話中の
とき前記局線着信制御情報を検索しこの検索情報に従っ
て呼処理を制御するとともに検索した表示情報を電話機
の表示装置に表示する中央制御装置とを有することを特
徴とする局線着信制御方式。In a central office line call control system for an automatic private branch exchange system in which an extension telephone equipped with a display device is accommodated and connected and which identifies the subscriber number of a calling party in a central office line incoming call, the extension telephone and a storage device for storing in advance central office line incoming control information including incoming call processing control information of the calling party subscriber number included in the incoming extension call and display information to be displayed on the display device of the telephone, and a storage device for accepting the incoming central line call. and a central control unit that searches for the central line call termination control information when the called extension is busy, controls call processing according to this search information, and displays the searched display information on a display device of the telephone. Central office line incoming call control system.
JP18542089A 1989-07-17 1989-07-17 Trunk line incoming call control system Pending JPH0349346A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP18542089A JPH0349346A (en) 1989-07-17 1989-07-17 Trunk line incoming call control system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP18542089A JPH0349346A (en) 1989-07-17 1989-07-17 Trunk line incoming call control system

Publications (1)

Publication Number Publication Date
JPH0349346A true JPH0349346A (en) 1991-03-04

Family

ID=16170479

Family Applications (1)

Application Number Title Priority Date Filing Date
JP18542089A Pending JPH0349346A (en) 1989-07-17 1989-07-17 Trunk line incoming call control system

Country Status (1)

Country Link
JP (1) JPH0349346A (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6636018B2 (en) * 2001-03-02 2003-10-21 Hiroyuki Hirota Battery module and positioning structure therefor

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6636018B2 (en) * 2001-03-02 2003-10-21 Hiroyuki Hirota Battery module and positioning structure therefor

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