JPH03280774A - Incoming call transfer system - Google Patents
Incoming call transfer systemInfo
- Publication number
- JPH03280774A JPH03280774A JP8261690A JP8261690A JPH03280774A JP H03280774 A JPH03280774 A JP H03280774A JP 8261690 A JP8261690 A JP 8261690A JP 8261690 A JP8261690 A JP 8261690A JP H03280774 A JPH03280774 A JP H03280774A
- Authority
- JP
- Japan
- Prior art keywords
- information
- telephone
- telephone set
- character information
- transfer destination
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 238000012546 transfer Methods 0.000 title claims abstract description 29
- 230000004308 accommodation Effects 0.000 claims description 8
- 238000000034 method Methods 0.000 claims description 4
- 239000000284 extract Substances 0.000 abstract description 3
- 238000004891 communication Methods 0.000 description 5
- 238000012790 confirmation Methods 0.000 description 3
- 238000010586 diagram Methods 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- SYHGEUNFJIGTRX-UHFFFAOYSA-N methylenedioxypyrovalerone Chemical compound C=1C=C2OCOC2=CC=1C(=O)C(CCC)N1CCCC1 SYHGEUNFJIGTRX-UHFFFAOYSA-N 0.000 description 1
- 230000011664 signaling Effects 0.000 description 1
Abstract
Description
【発明の詳細な説明】 〔産業上の利用分野〕 本発明は交換機における着信転送方式に関する。[Detailed description of the invention] [Industrial application field] The present invention relates to a call transfer system in an exchange.
従来、着信呼を特定の電話機へ着信させる着信転送方式
では、予め交換機に備えた記憶手段に転送先電話機の電
話番号を被呼電話機に対応して登録記憶させておき、こ
の被呼電話機への着信呼を検出したときには、記憶手段
を検索し転送先電話機の電話番号を抽出し、発呼者を登
録された転送先電話機へ接続するように構成されている
。Conventionally, in a call transfer method in which an incoming call is received by a specific telephone, the telephone number of the forwarding destination telephone is registered and stored in advance in a storage means provided in the exchange in correspondence with the called telephone, and the telephone number of the forwarded telephone is registered and stored in correspondence with the called telephone. When an incoming call is detected, the device is configured to search the storage means, extract the telephone number of the forwarding destination telephone, and connect the calling party to the registered forwarding destination telephone.
上述した従来の着信転送方式では、移動先が頻繁に変わ
る加入者にとっては、移動先の電話機からその都度、次
の移動先の電話番号を入力しなければならないというわ
ずられしさがある。このため、着信転送を要求する加入
者が転送先の電話機の電話番号を意識することなく、且
つ入力しやすい着信転送の手段が求められていた。The above-described conventional call transfer system is troublesome for subscribers who frequently change their destinations, as they must input the telephone number of their next destination each time from their destination telephone. For this reason, there has been a need for a means for call transfer that allows a subscriber requesting call transfer to easily input the telephone number of the destination telephone without having to be conscious of the telephone number.
本発明の目的は、頻繁に移動先が変わる加入者にどって
、転送先の電話機の電話番号を入力せずに転送先の電話
機を効果的に使用できる着信転送方式を提供することに
ある。SUMMARY OF THE INVENTION An object of the present invention is to provide a call transfer system that allows a subscriber who frequently changes his or her destination to effectively use a telephone at the destination without inputting the telephone number of the destination.
〔課題を解決するl2二めの手段J
本発明の着信転送方式は、交換機に文字情報を受信する
受信手段を備え、予め前記文字情報を送出できる着信転
送先の端末から所定の識別情報と共に文字情報を前記受
信手段へ入力し、デ・−夕回線を介し前記文字情報に対
応させて前記端末が収容された交換機にお0る収容位置
情報を記憶手段に登録j〜でおき、前記受信手段が発呼
者から文字情報を受信したどきには9、所定の前記識別
情報にJ:り前記交換機が前記記憶手段を起動1〜前記
文字情報により索引し前記文字情報に対応する前記収容
位置情報を抽出12、前記発呼者と前記収容位置情報に
該当する着呼者どを接続するよう制御する構成である。[l2 Second Means for Solving the Problems J The incoming call forwarding system of the present invention is equipped with a receiving means for receiving character information in an exchange, and sends a character along with predetermined identification information from a terminal of a call forwarding destination that can send the character information in advance. inputting the information into the receiving means, registering accommodation position information of the exchange in which the terminal is accommodated in association with the character information via the data line in the storage means, and storing the information in the storage means; When it receives text information from a calling party, the exchange activates the storage means (1) to index the text information based on the text information and stores the storage location information corresponding to the text information. 12, and controls to connect the calling party and the called party corresponding to the accommodation location information.
次に、本発明の実施例について図面を参照1.て説明す
る。Next, referring to the drawings regarding the embodiments of the present invention, 1. I will explain.
本発明の一実施例を示す第1図を参照するど、交換機は
データ回線9を介l〜、保守連用センタに設ζjられな
磁気ディスクからなるデータベース10ど接続されてい
る。交換機には、通話路を提供する通話路スイッチ4と
、通話路スイッチ4に接続され発信側へ発信音を送出す
る1・・〜ンシ゛エネレータ5と、同様に確認音を送出
するt〜−ンンエネl/−夕6と、通話路スイッチ4に
接続され電話機からの文字情報を受信するPB(ブツシ
ュボタン)受信器7と、中央制御装置8どを僑える。通
話路スイッチ4には、発呼電話機1.被呼電話機2及び
転送先電話機3が収容されている。これら発呼電話機1
5.被呼電話機2及び転送先電話機3は、アルファベラ
)・等の文字情報が送出できるものとする。又、データ
ベース10は、同一のザービスエリアで共通に使用され
、文字情報に対応させて電話機が収容された交換機にお
(−jる収容位置情報を記憶する9
以下に転送先電話機3がら予め登録し、その後、発呼電
話機1がら被呼電話機2に着信したが不在のため転送先
電話機3へ転送する場合の動作を説明する。Referring to FIG. 1, which shows one embodiment of the present invention, the exchange is connected via a data line 9 to a database 10 consisting of magnetic disks installed in a maintenance center. The exchange includes a communication path switch 4 that provides a communication path, a communication energizer 5 that is connected to the communication path switch 4 and sends out a dial tone to the originating side, and a t... nen energy 1 that similarly sends out a confirmation tone. 6, a PB (button button) receiver 7 which is connected to the telephone path switch 4 and receives text information from the telephone set, and a central control unit 8. The call path switch 4 includes a calling telephone 1. A called telephone 2 and a forwarding destination telephone 3 are accommodated. These calling telephones 1
5. It is assumed that the called telephone 2 and the forwarded telephone 3 are capable of sending character information such as "alphabella". In addition, the database 10 is commonly used in the same service area, and stores information on the housing location of telephones in exchanges in correspondence with text information. Then, an explanation will be given of the operation when a call is received from the calling telephone 1 to the called telephone 2, but the call is transferred to the forwarding destination telephone 3 because the called telephone 2 is not present.
始めに、登録動作では、着信転送を要求する加入者が鮫
寄りの転送先電話1a3の受話器をあげると、通常の接
続と同様に中央制御装置8は通話路スイッチ4を動作さ
ぜI−・−ンジェネレータ5がら発信音を送出させるの
で〈ステップ11)、加入者は、−れを聞き着信転送登
録のf、:めの特殊番号をダイヤルする。中央制御装置
8はこれを受信しくステップ12>、l・−ンジエネレ
ータ6がら確認音を送出させる(ステップ]3〉、次に
、PB受信器7は転送先電話機3がらの文字情報、例え
ば、アルファベラI・による名前’ FUKUSHT
Jを受信l〜、中央制御装置8へ転送するくステップ1
4)。一方、中央制御装W8は転送先電話機3の収容位
置情報を抽出しくステップ15)、データ回線を介しデ
ータベース1.0を起動し7文字情報及び転送先電話機
3の収容位置情報を対応させて対照リストとじてデータ
ベース1.0に記憶させる(ステップ16)。以上で登
録動作を完了する。First, in the registration operation, when the subscriber requesting call forwarding picks up the handset of the forwarding destination telephone 1a3, the central controller 8 operates the call path switch 4 in the same way as in a normal connection. The subscriber then listens to the tone and dials the special number f, : for the call forwarding registration. The central control device 8 receives this and sends out a confirmation tone from the l-ring generator 6 (step 3).Then, the PB receiver 7 receives the text information from the transfer destination telephone 3, such as alpha. Name by Bella I. FUKUSHT
Step 1: Receive J and transfer to central controller 8
4). On the other hand, the central control unit W8 extracts the accommodation location information of the transfer destination telephone 3 (Step 15), starts the database 1.0 via the data line, matches the 7 character information and the accommodation location information of the transfer destination telephone 3, and compares the information. It is stored in database 1.0 as a list (step 16). This completes the registration operation.
従って、この方法によれば一台の電話機に必要に応じ複
数の加入者を登録することもできる。Therefore, according to this method, a plurality of subscribers can be registered in one telephone set as required.
次に、転送動作では、中央制n装置8は発呼電話機〕か
らダイヤルされた被呼電話機2の電話番号を受信17(
ステップ21)、発呼電話機】及び被呼電話機2を通話
路スイッチ4を介し接続するくステップ22)。被呼電
話機2の応答により発呼電話機1の発呼者は通話希望相
手が不在であることを知り、ここで通話希望相手の着信
転送用の文字情報、例えば、rFUにUSHI Jを聞
く。次に、発呼電話機1からの再発信を示すフッキング
を検出しくステップ23)、フラッシュ信号を受信する
(ステップ24)、そして、発呼電話機1へ発信音を送
出しくステップ25)、発呼電話機]がら転送実行要求
を示す特殊番号を受信しくステップ26)、中央制御装
置8が識別後、確認音を送出するくステップ27)。中
央制御装置8は、発呼者のダイヤル1−4:文字情報を
F) B受信器7を介して受信しくステップ28)。前
述しt:転送要求識別のための特殊番号と共に文字情報
をデータ回線をを介しデータベース10へ転送する(ス
テップ29)。中央制御装置8はデータベース10を起
動しくステップ30)、データベース10は対照リスト
から指定された文字情報rFUKUs)II Jに対応
する交換機における転送先電話機3の収容位置情報を出
力する。そして、中央制御装置8はこれを受信しくステ
ップ31)、発呼電話機1と転送先電話機3とを接続す
る。Next, in the transfer operation, the central control unit 8 receives the telephone number of the called telephone 2 dialed from the calling telephone 17 (
Step 21), the calling telephone 2 and the called telephone 2 are connected via the communication path switch 4 (Step 22). Based on the response of the called telephone 2, the caller of the calling telephone 1 learns that the desired party is absent, and then listens to the character information for call transfer of the desired party, for example, USHI J in the rFU. Next, the calling telephone 1 detects hooking indicating a re-dialing (step 23), receives a flash signal (step 24), and sends a dial tone to the calling telephone 1 (step 25). ], the central controller 8 receives a special number indicating a transfer execution request (step 26), and after identification, the central controller 8 sends out a confirmation sound (step 27). The central control unit 8 receives the caller's dial 1-4 text information via the F)B receiver 7 (step 28). As mentioned above, t: The character information along with the special number for identifying the transfer request is transferred to the database 10 via the data line (step 29). The central control unit 8 starts the database 10 (step 30), and the database 10 outputs the accommodation position information of the forwarding destination telephone 3 in the exchange corresponding to the character information rFUKUs)IIJ designated from the comparison list. Then, the central control unit 8 receives this and connects the calling telephone 1 and the transfer destination telephone 3 at step 31).
登録を解除する場合には、登録解除を示す特殊番号を受
信することにより、中央制御装置8はデータベース10
を起動し該当の収容位置情報に対応する情報を消去する
。又、次の移動先から新たに同一の文字情報が入力され
た場合には、データベース10における以前の情報が最
新情報に更新される。When deregistering, the central control unit 8 registers the database 10 by receiving a special number indicating deregistration.
and delete the information corresponding to the corresponding storage location information. Furthermore, when the same character information is newly input from the next destination, the previous information in the database 10 is updated to the latest information.
本実施例では、転送先電話機が発呼電話機及び被呼電話
機と同一局に収容されている場合を示したが、これらが
他局に収容されている場合でも局間信号に共通線信号方
式を用いることにより、データベース10に記憶されて
いる文字情報及び加入者収容位置情報を参照し、同様に
着信転送の接続制御を行うことができる。In this example, the case where the transfer destination telephone is housed in the same station as the calling telephone and the called telephone is shown, but even if these are housed in different stations, the common line signaling method is used for inter-office signals. By using this, the character information and subscriber accommodation location information stored in the database 10 can be referred to, and connection control for incoming call transfer can be performed in the same way.
本発明は以上説明したように、転送先の電話機から入力
された任意の転送識別用の文字情報をその電話機の収容
位置情報に対応させて記憶手段に登録しておき、この文
字情報から転送先の電話機の情報を検索し発呼者と接続
するよう構成したので、頻繁に移動先が変わる加入者に
とって、転送先の電話機の電話番号を入力せずに転送先
の電話機を効果的に使用することができる。As explained above, the present invention registers arbitrary transfer identification character information inputted from a transfer destination telephone in a storage means in correspondence with the storage location information of the telephone, and uses this text information to identify the transfer destination. The system is configured to search the phone's information and connect with the caller, so subscribers who change frequently can effectively use the forwarding phone without having to enter the phone number of the forwarding phone. be able to.
第1図は本発明の一実施例を示す構成図、第2図は本発
明の一実施例の着信転送登録及び接続動作の流れを示す
フローチャートである。
1・・・・・・発呼電話機、2・・・・・・被呼電話機
、3・・・・・・転送先電話機、4・・−・・・通話路
スイッチ、5,6・・・・・・トーンジェネレータ、7
・・・・・・PB受信器、8・・・・・・中央制御装置
、
9・・・・・・データ回線、
10・・・・・・デ
タベース。FIG. 1 is a block diagram showing an embodiment of the present invention, and FIG. 2 is a flowchart showing the flow of call transfer registration and connection operations in an embodiment of the present invention. 1... Calling telephone, 2... Called telephone, 3... Transfer destination telephone, 4... Call path switch, 5, 6... ...Tone generator, 7
...PB receiver, 8...Central control unit, 9...Data line, 10...Database.
Claims (1)
文字情報を送出できる着信転送先の端末から所定の識別
情報と共に文字情報を前記受信手段へ入力し、データ回
線を介し前記文字情報に対応させて前記端末が収容され
た交換機における収容位置情報を記憶手段に登録してお
き、前記受信手段が発呼者から文字情報を受信したとき
には、所定の前記識別情報により前記交換機が前記記憶
手段を起動し前記文字情報により索引し前記文字情報に
対応する前記収容位置情報を抽出し、前記発呼者と前記
収容位置情報に該当する着呼者とを接続するよう制御す
ることを特徴とする着信転送方式。The exchange is equipped with a receiving means for receiving character information, and the character information is input into the receiving means along with predetermined identification information from a terminal to which the incoming call is to be forwarded that can send the character information in advance, and the character information is made to correspond to the character information via a data line. accommodating location information of the exchange in which the terminal is accommodated is registered in a storage means, and when the receiving means receives character information from a caller, the exchange activates the storage means with the predetermined identification information. The incoming call transfer is characterized in that the calling party is controlled to be indexed by the text information, the accommodation location information corresponding to the text information is extracted, and the calling party is connected to the called party corresponding to the accommodation location information. method.
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
JP8261690A JPH03280774A (en) | 1990-03-29 | 1990-03-29 | Incoming call transfer system |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
JP8261690A JPH03280774A (en) | 1990-03-29 | 1990-03-29 | Incoming call transfer system |
Publications (1)
Publication Number | Publication Date |
---|---|
JPH03280774A true JPH03280774A (en) | 1991-12-11 |
Family
ID=13779403
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
JP8261690A Pending JPH03280774A (en) | 1990-03-29 | 1990-03-29 | Incoming call transfer system |
Country Status (1)
Country | Link |
---|---|
JP (1) | JPH03280774A (en) |
-
1990
- 1990-03-29 JP JP8261690A patent/JPH03280774A/en active Pending
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