JPH01288156A - Charging system for operator handling call - Google Patents
Charging system for operator handling callInfo
- Publication number
- JPH01288156A JPH01288156A JP11981888A JP11981888A JPH01288156A JP H01288156 A JPH01288156 A JP H01288156A JP 11981888 A JP11981888 A JP 11981888A JP 11981888 A JP11981888 A JP 11981888A JP H01288156 A JPH01288156 A JP H01288156A
- Authority
- JP
- Japan
- Prior art keywords
- operator
- station
- call
- subscriber
- cama
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- PKOMXLRKGNITKG-UHFFFAOYSA-L calcium;hydroxy(methyl)arsinate Chemical compound [Ca+2].C[As](O)([O-])=O.C[As](O)([O-])=O PKOMXLRKGNITKG-UHFFFAOYSA-L 0.000 description 19
- 238000000034 method Methods 0.000 description 6
- 238000010586 diagram Methods 0.000 description 3
- 241000953555 Theama Species 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
Landscapes
- Meter Arrangements (AREA)
Abstract
Description
【発明の詳細な説明】
〔産業上の利用分野〕
本発明はオペレータ取扱い呼課金方式、特に電話交換に
おいて、オペレータ呼取扱い局から集中自動詳細課金（
以下ＣＡＭＡという）局を経由して着信加入者に接続さ
れるオペレータ取扱い呼課金方式に関する。DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to an operator-handled call charging system, particularly in a telephone exchange, in which centralized automatic detailed charging (
This invention relates to an operator-handled call charging system connected to a called subscriber via a station (hereinafter referred to as CAMA).
従来、この種のオペレータ取扱い呼課金方式は、オペレ
ータが取扱った呼についての発信加入者および着信加入
者の電話番号ならびに通話時間を含む課金チケットを作
成し、この課金チケットに基づいて通話料金を徴収する
もので、ＣＡＭＡ局は接続の中継局となるだけで、課金
チケットの作成には関与しない方法をとっている。Conventionally, this type of operator-handled call billing method creates a billing ticket that includes the telephone numbers and call duration of the calling subscriber and called subscriber for calls handled by the operator, and collects call charges based on this billing ticket. The CAMA station only acts as a connection relay station and does not take part in the creation of billing tickets.
上述したオペレータ取扱い呼課金方式は、オペレータに
より記入し発行した課金チケットを使用しているので、
オペレータの意志により自由に課金チケットの内容を変
更し、通話料金の改試ができるの云う欠点を有している
。The operator-handled call billing method described above uses a billing ticket filled out and issued by the operator.
The drawback is that the operator can freely change the contents of the billing ticket and revise the call charges at will.
本発明のオペレータ取扱い呼課金方式は、オペレータ呼
取扱い局からＣＡＭＡ局を経由して着信加入者に接続さ
れるオペレータ取扱い呼において、オペレータ呼取扱い
局はＣＡＭＡ局への発信の後にこのＣＡＭＡ局から送ら
れる被呼加入者および発呼加入者の電話番号ならびにオ
ペレータ席番号のそれぞれの要求信号を受信しオペレー
タ台にそれぞれの要求を表示する受信手段と、ＣＡＭＡ
局は、オペレータ呼取扱い局から送られる被呼加入者お
よび発呼加入者の電話番号ならびにオペレータ席番号を
この呼の接続のために選択した出トランクの番号をキー
として記憶する記憶手段と、前記出トランクが応答信号
および終話信号を受けたとき前記キーを介して前記記憶
手段にそれぞれ応答時刻および終話時刻を追加記憶する
書込み手段とを有することにより構成される。The operator-handled call charging method of the present invention is such that when an operator-handled call is connected from an operator call handling station to a terminating subscriber via a CAMA station, the operator call handling station transmits data from this CAMA station after making a call to the CAMA station. receiving means for receiving respective request signals for the telephone numbers and operator seat numbers of the called subscriber and the calling subscriber and displaying the respective requests on the operator console;
The station includes a storage means for storing the telephone numbers and operator seat numbers of the called subscriber and the calling subscriber sent from the operator call handling station, with the number of the outgoing trunk selected for connection of this call as a key; and writing means for additionally storing a response time and a call end time in the storage means via the key when the outgoing trunk receives a response signal and a call end signal, respectively.
次に、本発明の実施例について図面を参照して説明する
。Next, embodiments of the present invention will be described with reference to the drawings.
第１図は本発明の一実施例の中継方式図で、図において
発呼加入者１１およびオペレータ台１２を収容したオペ
レータ呼取扱い局１と、オペレータ呼取扱い局１の上位
局であるＣＡＭＡ局２と、発呼加入者１１が通話したい
被呼加入者３１を収容した着信局３とが示されていて、
これらの局はそれぞれ中継線によって接続されている。FIG. 1 is a relay system diagram of an embodiment of the present invention. In the figure, there is an operator call handling station 1 which accommodates a calling subscriber 11 and an operator console 12, and a CAMA station 2 which is a higher level station of the operator call handling station 1. and a terminating station 3 that accommodates a called subscriber 31 with whom the calling subscriber 11 wants to talk,
These stations are each connected by a trunk line.
オペレータ呼取扱い局１のオペレータ台１２は、発呼加
入者からの特番により接続され、オペレータが被呼加入
者と発呼加入者との電話番号を聞いて、発呼加入者の電
話番号を割込接続によって確認したあと、被呼加入者へ
の接続操作を行ない、被呼者の応答を確認して発呼加入
者とＣＡＭＡ局への出トランクとを直接に接続させ、以
降の動作は発呼者と被呼者とに任せるもので、通常応答
接続方式と称される方式となっている。なおこのオペレ
ータ台１２にはＣＡＭＡ局からの発呼者番号要求信号お
よびオペレータ席番号要求信号を受けると、それぞれを
ランプ表示する受信回路が設けられている。The operator console 12 of the operator call handling station 1 is connected by a special number from the calling subscriber, and the operator listens to the telephone numbers of the called subscriber and the calling subscriber, and then assigns the telephone number of the calling subscriber. After confirming the connection by connecting the called subscriber, perform the connection operation to the called subscriber, confirm the called party's response, connect the calling subscriber directly to the outgoing trunk to the CAMA station, and perform the following operations. This method is left up to the calling party and the called party, and is usually called a response connection method. The operator console 12 is provided with a receiving circuit which displays a caller number request signal and an operator seat number request signal by means of lamps upon receiving them from the CAMA station.
ＣＡＭＡ局２は通常の加入者による自動詳細課金による
接続の他に、オペレータ取扱い呼に対する接続要求に対
して、被呼者電話番号の受信に続いて発呼加入者電話番
号およびオペレータ席番号をオペレータへ要求し、得ら
れた電話番号および席番号も他の課金情報と共に出力す
るようになっている。In addition to normal connections by automatic detailed billing by subscribers, in response to connection requests for operator-handled calls, CAMA station 2 receives the called party's telephone number and then transmits the calling subscriber's telephone number and operator seat number to the operator. The phone number and seat number obtained are also output along with other billing information.
第２図は第１図のオペレータ取扱い呼のシーケンスチャ
ートで、以下第２図を参照して第１図の動作について説
明を進める。発呼加入者１１がオペレータ取扱い呼によ
り通話をしたい場合には、先ず発呼加入者１１はオペレ
ータ呼出し用の特番をダイヤルし、オペレータ台１２へ
接続さる。オペレータは発呼加入者１１から発呼加入者
と被呼加入者との電話番号を聞き、発呼加入者端子への
割込接続を行なって発呼加入者の電話番号に誤りがない
かを調べてから、ＣＡＭＡ局２への発呼（例えばＯ発信
）を行う。そこで通常の方法でオペレータ台がＣＡＭＡ
局２に接続されると、オペレータはオペレータ発信符号
に続いて被呼加入者の電話番号をダイヤルし、続いてＣ
ＡＭＡ局２からの要求に従って発呼加入者の電話番号お
よびオペレータ席番号をダイヤルする。ＣＡＭＡ局２は
着信局３への出トランクを選択し、通常の方法で下位局
へ被呼加入者電話番号に従った接続を行なわせると共に
、出トランク番号をキーとして発呼加入者および被呼加
入者の電話番号、オペレータ席番号を記憶装置に記憶す
る。次いで被呼加入者からの応答信号がＣＡＭＡ局２の
出トランクに到着すると、通常のＣＡＭＡ局の方法と同
じに、この出トランク番号をキーとして前に記憶した記
憶内容に加えて応答時刻を記憶する。一方、出トランク
に到着した応答信号はオペレータ呼取扱い局１のオペレ
ータ台１２に伝えられる。そこでオペレータは発呼加入
者をＣＡＭＡ局２への出回線に接続させて通話を行なわ
せ、オペレータ台１２を切放させる。次いで通話終了に
よりＣＡＭＡ局２の出トランクにおいて終話信号が検出
されると、再び通常の方法によりこの出トランク番号を
キーとして前に記憶した記憶内容に加えて終話時刻を記
憶させる。ＣＡＭＡ局２はこの終話時刻の記憶に続いて
、この出トランク番号をキーとして記憶された一連の情
報を一括して外部記憶装置に転送させる。外部記憶装置
に蓄積された通話ごとの一連の情報は、計算機により課
金チケットに編集して出力される。FIG. 2 is a sequence chart of the call handled by the operator in FIG. 1, and the operation in FIG. 1 will be explained below with reference to FIG. When the calling subscriber 11 wishes to make a telephone call using an operator-handled call, the calling subscriber 11 first dials a special number for calling the operator and is connected to the operator console 12. The operator obtains the telephone numbers of the calling subscriber and called subscriber from the calling subscriber 11, performs an interrupt connection to the calling subscriber's terminal, and checks whether there is an error in the calling subscriber's telephone number. After checking, a call is made to the CAMA station 2 (for example, an O call). Therefore, in the usual way, the operator table is
Once connected to station 2, the operator dials the operator dialing code followed by the telephone number of the called subscriber, followed by the C
The telephone number and operator seat number of the calling subscriber are dialed in accordance with the request from the AMA station 2. The CAMA station 2 selects the outgoing trunk to the called station 3, connects to the lower station in the usual way according to the telephone number of the called subscriber, and uses the outgoing trunk number as a key to connect the calling subscriber and the called subscriber. The subscriber's telephone number and operator seat number are stored in the storage device. Next, when a response signal from the called subscriber arrives at the outgoing trunk of CAMA station 2, the response time is stored in addition to the previously stored contents using this outgoing trunk number as a key, in the same way as in the normal CAMA station method. do. On the other hand, the response signal arriving at the outgoing trunk is transmitted to the operator console 12 of the operator call handling station 1. Thereupon, the operator connects the calling subscriber to the outgoing line to the CAMA station 2 to make a call, and disconnects the operator console 12. Next, when a call end signal is detected on the outgoing trunk of the CAMA station 2, the outgoing trunk number is used as a key to store the call end time in addition to the previously stored contents. Following the storage of the call end time, the CAMA station 2 uses the outgoing trunk number as a key to transfer a series of stored information all at once to an external storage device. A series of information for each call stored in the external storage device is edited into a billing ticket by a computer and output.
なお、本実施例においては、オペレータ台１２にＣＡＭ
Ａ局２から送られてくる各種要求信号の受信回路が設け
られるものとしたが、これらの受信回路はオペレータ呼
取扱い局１の交換機に設け、表示のみをオペレータ台１
２に行なっても一向に掬わない。またオペレータがこれ
らの要求信号に従って行なうダイヤル信号は、−旦上記
の交換機に蓄積されてＣＡＭＡ局２に送出しても一向に
掬わない。In addition, in this embodiment, a CAM is installed on the operator's stand 12.
A receiving circuit for receiving various request signals sent from station A 2 is provided, but these receiving circuits are provided in the exchange of operator call handling station 1, and only the display is provided on operator's desk 1.
Even if I go to step 2, it won't scoop at all. Furthermore, the dialing signals that the operator performs in accordance with these request signals are never lost even if they are stored in the above-mentioned exchange and sent to the CAMA station 2.
以上説明したように本発明は、オペレータ取扱い呼にお
いてオペレータがＣＡＭＡ局へ被呼加入者番号および発
呼加入者番号を転送し、ＣＡＭＡ局において時刻情報を
入手して課金情報とすることにより、従来オペレータが
作成した課金チケットをなくすることができ、通話料金
を改試されることがないと云う効果がある。As explained above, in the present invention, in an operator-handled call, the operator transfers the called subscriber number and the calling subscriber number to the CAMA station, and the CAMA station obtains time information and uses it as billing information. This has the effect that the billing ticket created by the operator can be eliminated, and that the call charges will not be reconsidered.
第１図は本発明の一実施例の中継方式図、第２図は第１
図におけるオペレータ扱い呼のシーケンスチャートであ
る。Fig. 1 is a relay system diagram of one embodiment of the present invention, and Fig. 2 is a relay system diagram of an embodiment of the present invention.
It is a sequence chart of the operator handling call in the figure.
Claims (1)
て着信加入者に接続されるオペレータ取扱い呼において
、オペレータ呼取扱い局は集中自動詳細課金局への発信
の後にこの集中自動詳細課金局から送られる被呼加入者
および発呼加入者の電話番号ならびにオペレータ席番号
のそれぞれの要求信号を受信しオペレータ台にそれぞれ
の要求を表示する受信手段と、集中自動詳細課金局は、
オペレータ呼取扱い局から送られる被呼加入者および発
呼加入者の電話番号ならびにオペレータ席番号をこの呼
の接続のために選択した出トランクの番号をキーとして
記憶する記憶手段と、前記出トランクが応答信号および
終話信号を受けたとき前記キーを介して前記記憶手段に
それぞれ応答時刻および終話時刻を追加記憶する書込み
手段とを有することを特徴とするオペレータ取扱い呼課
金方式。In operator-handled calls that are connected from an operator call handling station to a terminating subscriber via a centralized automatic detailed charging station, the operator call handling station calls the central automatic detailed charging station after the call is sent to the central automatic detailed charging station. a receiving means for receiving respective request signals for the telephone numbers and operator seat numbers of the called subscriber and the calling subscriber and displaying the respective requests on the operator's desk, and a centralized automatic detailed billing station,
a storage means for storing the telephone numbers and operator seat numbers of the called subscriber and the calling subscriber sent from the operator call handling station using the number of the outgoing trunk selected for connection of the call as a key; An operator-handled call billing system comprising: writing means for additionally storing a response time and a call end time, respectively, in the storage means via the key when a response signal and a call end signal are received.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP11981888A JPH01288156A (en) | 1988-05-16 | 1988-05-16 | Charging system for operator handling call |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP11981888A JPH01288156A (en) | 1988-05-16 | 1988-05-16 | Charging system for operator handling call |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| JPH01288156A true JPH01288156A (en) | 1989-11-20 |
Family
ID=14771006
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP11981888A Pending JPH01288156A (en) | 1988-05-16 | 1988-05-16 | Charging system for operator handling call |
Country Status (1)
| Country | Link |
|---|---|
| JP (1) | JPH01288156A (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110690741A (en) * | 2019-09-23 | 2020-01-14 | 深圳市静音科技有限公司 | Bone conduction hearing aid mobile charging seat |
Citations (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPS5111351A (en) * | 1974-07-17 | 1976-01-29 | Sanyo Electric Co | SHICHOHATSUSHINKAIRO |
-
1988
- 1988-05-16 JP JP11981888A patent/JPH01288156A/en active Pending
Patent Citations (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPS5111351A (en) * | 1974-07-17 | 1976-01-29 | Sanyo Electric Co | SHICHOHATSUSHINKAIRO |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110690741A (en) * | 2019-09-23 | 2020-01-14 | 深圳市静音科技有限公司 | Bone conduction hearing aid mobile charging seat |
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