JP3357957B2 - 119 report line response method - Google Patents

119 report line response method

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Publication number
JP3357957B2
JP3357957B2 JP26097192A JP26097192A JP3357957B2 JP 3357957 B2 JP3357957 B2 JP 3357957B2 JP 26097192 A JP26097192 A JP 26097192A JP 26097192 A JP26097192 A JP 26097192A JP 3357957 B2 JP3357957 B2 JP 3357957B2
Authority
JP
Japan
Prior art keywords
report
circuit
notification
control circuit
telephone
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
Application number
JP26097192A
Other languages
Japanese (ja)
Other versions
JPH06113039A (en
Inventor
昇 鈴木
Original Assignee
日本電気エンジニアリング株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 日本電気エンジニアリング株式会社 filed Critical 日本電気エンジニアリング株式会社
Priority to JP26097192A priority Critical patent/JP3357957B2/en
Publication of JPH06113039A publication Critical patent/JPH06113039A/en
Application granted granted Critical
Publication of JP3357957B2 publication Critical patent/JP3357957B2/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

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Description

【発明の詳細な説明】DETAILED DESCRIPTION OF THE INVENTION

【0001】[0001]

【産業上の利用分野】本発明は消防通信指令システムの
119通報回線応答制御に関し、特にシステム側非常時
における一般電話機による応答方式に関する。
BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a 119 communication line response control of a fire fighting communication command system, and more particularly to a response system using a general telephone in an emergency of the system.

【0002】[0002]

【従来の技術】従来の消防通信指令システムは、一般電
話機による119通報回線に対する応答が不可能なた
め、指令システムの障害等システム側の非常時に備えて
非常用装置を有し、非常時にはシステム側から非常用装
置側に全119通報回線を切替収容し、回線毎に可視,
可聴で着信表示し有ひも方式にて接続コード(ひも)に
より応答操作をしていた。
2. Description of the Related Art A conventional firefighting communication command system cannot respond to a 119 notification line by a general telephone. From the emergency equipment side to switch and accommodate all 119 reporting lines,
The incoming call was displayed audibly, and a response operation was performed using a connection cord (string) using a string method.

【0003】[0003]

【発明が解決しようとする課題】この従来の119通報
回線の応答方式では、非常用装置に接続収容する回線数
が交換機と違い少ないため、非常用装置使用時におい
て、災害時等で119通報回線が輻輳した時などは、同
時に応答できる通報に限りがある。また、全119通報
回線を非常用装置側に切替えて収容する構成のため、非
常用装置に故障が発生した場合は全119通報回線が応
答不能になるという問題がある。
According to the conventional 119 report line response method, the number of lines connected to and accommodated in the emergency device is smaller than that of the exchange. Therefore, when the emergency device is used, the 119 report line is used in a disaster or the like. When there is congestion, the number of messages that can be answered at the same time is limited. Further, since all the 119 notification lines are accommodated by switching to the emergency device side, there is a problem that if a failure occurs in the emergency device, all 119 notification lines become unresponsive.

【0004】本発明の目的は、119通報回線と一般電
話機との接続を可能とする119通報回線応答方式を提
供することにある。
An object of the present invention is to provide a 119 notification line response system which enables connection between a 119 notification line and a general telephone.

【0005】[0005]

【課題を解決するための手段】通報者からの119通報
着信を119通報回線トランクを介して着信応答する消
防通信指令システムにおいて、前記119通報回線トラ
ンクに接続される電話機を備え、前記119通報回線ト
ランクは、前記119通報着信を検出する通話路制御回
路と、前記消防通信指令システムの故障の検出及び各回
路を制御する制御回路と、前記消防通信指令システムへ
の通話路又は前記電話機への通話路を選択し前記119
通報着信の着信経路を切り換える切替回路とを備え、前
記電話機からあらかじめ定めた特番をダイヤルすること
で前記切替回路を制御して強制的に前記119通報回線
を全回線または特定回線だけを選択して前記電話機側に
切替え応答制御することを特徴とする119通報回線応
答方式。
According to the present invention, there is provided a fire-fighting communication command system for responding to an incoming call of a 119 report from a reporter via a 119 report line trunk, comprising a telephone connected to the 119 report line trunk. The trunk includes a communication path control circuit that detects the 119 notification reception, a control circuit that detects the failure of the fire communication command system and controls each circuit, and a communication path to the fire communication command system or a call to the telephone. Select the road and
A switching circuit for switching an incoming call route of a report incoming call, and controlling the switching circuit by dialing a predetermined special number from the telephone to forcibly select all the 119 report lines or only a specific line. 119. A reporting line response system, comprising: switching response control to the telephone side.

【0006】[0006]

【実施例】次に本発明について図面を参照して説明す
る。図1は本発明の一実施例を示す119通報回線応答
のブロック図であり、図2は119通報回線トランク4
の構成図である。119通報回線トランク4は、119
通報回線個々に対応して設置され、119通報回線を応
答制御する通話路制御回路9と、非常時に通話路を切替
える切替回路12と、通話中先に復旧してしまった通報
者を呼び返す呼び返し回路13と、通報受付用の一般電
話機を制御する加入者回路11と、これら各回路(9,
11,12,13)を制御する制御回路10とから構成
する。
BRIEF DESCRIPTION OF THE DRAWINGS FIG. FIG. 1 is a block diagram of a 119 notification line response showing an embodiment of the present invention, and FIG.
FIG. 119 notification line trunk 4 is 119
A communication path control circuit 9 that is installed corresponding to each of the notification lines and controls the response of the 119 notification line, a switching circuit 12 that switches the communication path in an emergency, and a call for calling back a reporter who has been restored to the call destination. A return circuit 13, a subscriber circuit 11 for controlling a general telephone for receiving a report, and each of these circuits (9,
11, 12, 13).

【0007】通報者7が119番をダイヤルすると、1
19通報回路5が制御され119通報回線トランク4が
着信状態となる。119通報回線トランク4の通話制御
回路9は、着信であることを検出し制御回路10に着信
情報を通知する(図2参照)。制御回路10は、指令台
1に着信か一般電話機8に着信かを識別し切替回路12
を制御する。
When the caller 7 dials number 119, 1
The 19 notification circuit 5 is controlled, and the 119 notification line trunk 4 enters the receiving state. The call control circuit 9 of the 119 notification line trunk 4 detects the incoming call and notifies the control circuit 10 of the incoming call information (see FIG. 2). The control circuit 10 discriminates whether an incoming call arrives at the command console 1 or an incoming call to the general telephone 8, and switches the switching circuit 12.
Control.

【0008】制御回路10はこの着信先識別を次の方法
で行う。中央処理装置3は一定時間毎に119通報回線
トランク4の制御回路10とあらかじめ決めた情報で正
常性の診断を行なっている。中央処理装置3に故障が発
生すると、119通報回線トランク4の制御回路10
は、一定時間内に情報を受信できなくなるため、中央処
理装置3(消防通信指令システム)の故障を認識する。
The control circuit 10 identifies the destination by the following method. The central processing unit 3 diagnoses the normality at predetermined intervals with the control circuit 10 of the 119 notification line trunk 4 and predetermined information. When a failure occurs in the central processing unit 3, the control circuit 10 of the 119 notification line trunk 4
Recognizes that the central processing unit 3 (fire-fighting communication command system) has failed because information cannot be received within a certain period of time.

【0009】また、故障認識時に119通報回線トラン
ク4に着信があると、一度は中央処理装置3に着信情報
を送出するが、それに対する応答情報が中央処理装置3
から送出されないため、制御回路10は切替回路12を
一般電話機8側に切替え着信制御を行なう。
Further, if there is an incoming call on the 119 reporting line trunk 4 at the time of failure recognition, the incoming call information is sent to the central processing unit 3 once, but the response information to the information is sent to the central processing unit 3.
, The control circuit 10 switches the switching circuit 12 to the general telephone 8 to perform incoming call control.

【0010】中央処理装置3が故障時、119通報回線
トランク4に着信があると前述の方法で一般電話機8に
着信するが、制御回路10は加入者回路11を制御して
呼び出し信号の送出を指示する。これにより一般電話機
8へ呼び出し音が送出される。通報受付扱者が一般電話
機8をオフフックして応答すると、加入者回路11でこ
の応答を検出し、制御回路10に応答情報を通知する。
制御回路10は通話路制御回路9を応答制御し、通報者
7と一般電話機8の通報受付扱者とは通話状態となる。
この時、通報者7が先に復旧した場合は通話制御回路9
により、復旧検出し制御回路10に通知する。また通報
受付扱者は、ビジートーンにより通報者の復旧を知るこ
とができる。
When the central processing unit 3 fails, if there is an incoming call on the 119 reporting line trunk 4, the incoming call arrives at the general telephone 8 in the above-described manner, but the control circuit 10 controls the subscriber circuit 11 to transmit a call signal. To instruct. As a result, a ringing tone is transmitted to the general telephone 8. When the response receptionist responds by hooking off the general telephone 8, the subscriber circuit 11 detects this response and notifies the control circuit 10 of the response information.
The control circuit 10 controls the response of the communication path control circuit 9, and the caller 7 and the call receptionist of the general telephone 8 enter a call state.
At this time, if the caller 7 recovers first, the call control circuit 9
Thus, recovery is detected and the control circuit 10 is notified. The report receptionist can know the recovery of the reporter by the busy tone.

【0011】このように、通報者が通報半であわてて復
旧してしまい通報受付扱者が再度通報者と通話する場
合、あらかじめ定めた通報者呼び返しのための特番を一
般電話機8からダイヤルする。このダイヤル情報は加入
者回路11で検出し制御回路10に通知する。制御回路
10はダイヤル呼び返し情報であることを解析し、呼び
返し回路13を制御して通報者7が応答するか、あるい
は通報受付扱者が復旧するまで呼び返し制御を行なう。
通報者7が応答すると、通話路制御回路9によりこの応
答を検出し、制御回路10に通知することで呼び返し制
御を終了し、再度通話状態となる。
As described above, when the reporter recovers in a rush of the report and the report receptionist talks with the reporter again, the special telephone number for returning the reporter is dialed from the general telephone 8 in advance. . This dial information is detected by the subscriber circuit 11 and notified to the control circuit 10. The control circuit 10 analyzes that it is the dial call back information, and controls the call back circuit 13 to perform the call back control until the reporter 7 responds or the report receiving operator recovers.
When the caller 7 answers, the call path control circuit 9 detects this response and notifies the control circuit 10 to terminate the call back control and return to the call state.

【0012】通報受付扱者が一般電話機8をオンフック
して復旧すると、この復旧を加入者回路11で検出し
(制御回路10に通知し通話路制御回路9及び切替回路
12を復旧状態に制御して通話を終了する。
[0012] When the report reception operator recovers by hooking the ordinary telephone 8, this recovery is detected by the subscriber circuit 11 (notified to the control circuit 10 and the communication path control circuit 9 and the switching circuit 12 are controlled to the recovery state. To end the call.

【0013】さらに119通報回線を一般電話機8に強
制的に切替えて、以後の着信を一般電話機8にて応答す
制御する場合は、一般電話機8からあらかじめ定めた番
号をダイヤルする。このダイヤル情報は、加入者回路1
1を経由して制御回路10で認識される。制御回路10
は、切替回路12に対して切替え制御を行ない一般電話
機8に切替える。制御回路10は強制切替えを解除され
るまで、119通報回線の応答制御を一般電話機側に制
御する。
Further, when the 119 telephone line is forcibly switched to the general telephone 8 and the incoming call is controlled by the general telephone 8, a predetermined number is dialed from the general telephone 8. This dial information is stored in the subscriber circuit 1
1 and is recognized by the control circuit 10. Control circuit 10
Performs switching control on the switching circuit 12 and switches to the general telephone 8. The control circuit 10 controls the response of the 119 notification line to the general telephone until the forced switching is released.

【0014】以上図1に示す119通報回線トランク4
および一般電話機8がそれぞれ1台の場合について説明
したが、119通報トランク4および一般電話機8をそ
れぞれ対応して複数設けることにより、119通報回線
を強制的に一般電話機に切替えるとき、全回線切替以外
に任意の119通報回線だけの切替えも可能なため、消
防通信指令システム側の障害を検出し一般電話機側に一
斉自動切替する他に、例えば保守・点検時には全119
通報回線を強制的に一般電話機側に切替えたり、消防通
信指令システムが正常動作中で通報者からの非常通報が
輻輳した時に119通報回線の一部を一般電話機側に切
替え、複数の通報受付扱者で非常通報に応答することが
可能となる。
The 119 notification line trunk 4 shown in FIG.
And a case where the number of the general telephones 8 is one has been described. However, when a plurality of the 119 notification trunks 4 and the general telephones 8 are provided correspondingly, when the 119 notification line is forcibly switched to the general telephones, other than switching all lines. Since it is also possible to switch only any one of the 119 notification lines, a fault on the fire-fighting communication command system side is detected and automatically switched to the general telephone side simultaneously.
When the report line is forcibly switched to the general telephone side, or when the emergency communication command system is operating normally and the emergency report from the reporter becomes congested, part of the 119 report line is switched to the general telephone side, and multiple report reception Can respond to the emergency call.

【0015】[0015]

【発明の効果】以上説明したように本発明は、119通
報回線を応答制御する通話路制御回路と、通信中復旧し
た通報者を呼び返す呼び返し回路と、通報受付用の一般
電話機を制御する加入者回路と、システムの非常時に前
記一般電話機側に119通報回線を切替える切替回路
と、これら各回路を制御する制御回路とから構成する1
19通報回線トランクを119通報回線個々に対応して
設置することにより、消防通信指令システムの障害を検
出したときは全119通報回線を一般電話機側に自動切
替することにより通報者の非常通報に応答できる。
As described above, according to the present invention, a communication path control circuit for controlling the response of the 119 report line, a call-back circuit for calling back a reporter recovered during communication, and a general telephone for receiving a report are controlled. 1 comprising a subscriber circuit, a switching circuit for switching the 119 notification line to the general telephone in the event of a system emergency, and a control circuit for controlling each of these circuits.
By installing 19 notification lines corresponding to each 119 notification lines, when a failure of the firefighting communication command system is detected, all 119 notification lines are automatically switched to a general telephone side to respond to the emergency call of the reporter. it can.

【0016】また一般電話機からのダイヤル操作によ
り、任意の119通報回線だけを一般電話機側に切替で
きるので、通報者からの非常通報が多く指令台からの応
答が輻輳するとき着信の一部を一般電話機に着信するこ
とにより、指令台と同時応答が可能となる。
[0016] In addition, since only an arbitrary 119 report line can be switched to the general telephone side by dialing from the general telephone, a part of the incoming call can be partially changed when the emergency report from the reporter is large and the response from the command table is congested. By receiving a call at the telephone, simultaneous response with the command board becomes possible.

【0017】更に全119通報回線を強制的に一般電話
機側に切替えることができるので、例えば消防通信指令
システムの保守・点検時等が容易にできる。
Further, since all 119 notification lines can be forcibly switched to the general telephone side, for example, maintenance and inspection of the fire fighting communication command system can be easily performed.

【0018】更にまた、119通報回線毎に119通報
トランクを接続するため、一部119通報トランク障害
が発生しても指令台たは一般電話機により通報者からの
非常通報に対処できる。
Further, since a 119 notification trunk is connected for each 119 notification line, even if a part of the 119 notification trunk failure occurs, an emergency notification from a reporter can be dealt with by a command line or a general telephone.

【図面の簡単な説明】[Brief description of the drawings]

【図1】本発明の一実施例のブロック図である。FIG. 1 is a block diagram of one embodiment of the present invention.

【図2】図1に示した119通報回線トランクの構成図
である。
FIG. 2 is a configuration diagram of a 119 notification line trunk shown in FIG. 1;

【符号の説明】[Explanation of symbols]

1 指令台 2 時分割スイッチ 3 中央処理装置 4 119通報回線トランク 5 119通報回線回路 6 公衆網 7 通報者 8 一般電話機 9 通話路制御回路 10 制御回路 11 加入者回路 12 切替回路 13 呼び返し回路 DESCRIPTION OF SYMBOLS 1 Command stand 2 Time division switch 3 Central processing unit 4 119 Report line trunk 5 119 Report line circuit 6 Public network 7 Reporter 8 General telephone 9 Call path control circuit 10 Control circuit 11 Subscriber circuit 12 Switching circuit 13 Callback circuit

Claims (1)

(57)【特許請求の範囲】(57) [Claims] 【請求項1】 通報者からの119通報着信を119通
報回線トランクを介して着信応答する消防通信指令シス
テムにおいて、 前記119通報回線トランクに接続される電話機を備
え、 前記119通報回線トランクは、前記119通報着信を
検出する通話路制御回路と、前記消防通信指令システム
の故障の検出及び各回路を制御する制御回路と、前記消
防通信指令システムへの通話路又は前記電話機への通話
路を選択し前記119通報着信の着信経路を切り換える
切替回路とを備え、前記電話機からあらかじめ定めた特番をダイヤルするこ
とで前記切替回路を制御して強制的に前記119通報回
線を全回線または特定回線だけを選択して前記電話機側
に切替え応答制御することを特徴とする 119通報回線
応答方式。
1. A fire-fighting communication command system for receiving an incoming call from a caller through a 119-report line trunk via a 119-report line trunk, comprising: a telephone connected to the 119-report line trunk; 119: A communication path control circuit for detecting an incoming call, a control circuit for detecting a failure of the fire communication command system and controlling each circuit, and selecting a communication path to the fire communication command system or a communication path to the telephone. A switching circuit for switching an incoming route of the 119 report incoming call, and dialing a predetermined special number from the telephone.
Control the switching circuit to force the 119 notification
Select all lines or only specific lines for the telephone
119. A 119 notification line response system , wherein the switching response control is performed .
JP26097192A 1992-09-30 1992-09-30 119 report line response method Expired - Lifetime JP3357957B2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP26097192A JP3357957B2 (en) 1992-09-30 1992-09-30 119 report line response method

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP26097192A JP3357957B2 (en) 1992-09-30 1992-09-30 119 report line response method

Publications (2)

Publication Number Publication Date
JPH06113039A JPH06113039A (en) 1994-04-22
JP3357957B2 true JP3357957B2 (en) 2002-12-16

Family

ID=17355300

Family Applications (1)

Application Number Title Priority Date Filing Date
JP26097192A Expired - Lifetime JP3357957B2 (en) 1992-09-30 1992-09-30 119 report line response method

Country Status (1)

Country Link
JP (1) JP3357957B2 (en)

Also Published As

Publication number Publication date
JPH06113039A (en) 1994-04-22

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