GB2254981B - Computer supported telephony application system - Google Patents
Computer supported telephony application systemInfo
- Publication number
- GB2254981B GB2254981B GB9207984A GB9207984A GB2254981B GB 2254981 B GB2254981 B GB 2254981B GB 9207984 A GB9207984 A GB 9207984A GB 9207984 A GB9207984 A GB 9207984A GB 2254981 B GB2254981 B GB 2254981B
- Authority
- GB
- United Kingdom
- Prior art keywords
- application system
- telephony application
- computer supported
- supported telephony
- computer
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired - Lifetime
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q11/00—Selecting arrangements for multiplex systems
- H04Q11/04—Selecting arrangements for multiplex systems for time-division multiplexing
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/66—Arrangements for connecting between networks having differing types of switching systems, e.g. gateways
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L9/00—Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols
- H04L9/40—Network security protocols
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
- H04M3/42323—PBX's with CTI arrangements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5183—Call or contact centers with computer-telephony arrangements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2242/00—Special services or facilities
- H04M2242/22—Automatic class or number identification arrangements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42025—Calling or Called party identification service
- H04M3/42034—Calling party identification service
- H04M3/42042—Notifying the called party of information on the calling party
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5158—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing in combination with automated outdialling systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/009—Arrangements for interconnection between switching centres in systems involving PBX or KTS networks
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q3/00—Selecting arrangements
- H04Q3/72—Finding out and indicating number of calling subscriber
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Computer Security & Cryptography (AREA)
- Business, Economics & Management (AREA)
- Marketing (AREA)
- Sub-Exchange Stations And Push- Button Telephones (AREA)
- Telephonic Communication Services (AREA)
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
GB919107884A GB9107884D0 (en) | 1991-04-12 | 1991-04-12 | Computer supported telephony application system |
Publications (3)
Publication Number | Publication Date |
---|---|
GB9207984D0 GB9207984D0 (en) | 1992-05-27 |
GB2254981A GB2254981A (en) | 1992-10-21 |
GB2254981B true GB2254981B (en) | 1995-08-02 |
Family
ID=10693209
Family Applications (2)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
GB919107884A Pending GB9107884D0 (en) | 1991-04-12 | 1991-04-12 | Computer supported telephony application system |
GB9207984A Expired - Lifetime GB2254981B (en) | 1991-04-12 | 1992-04-10 | Computer supported telephony application system |
Family Applications Before (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
GB919107884A Pending GB9107884D0 (en) | 1991-04-12 | 1991-04-12 | Computer supported telephony application system |
Country Status (2)
Country | Link |
---|---|
DE (1) | DE4212102B4 (en) |
GB (2) | GB9107884D0 (en) |
Families Citing this family (12)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JP3773261B2 (en) * | 1994-12-19 | 2006-05-10 | コーニンクレッカ フィリップス エレクトロニクス エヌ ヴィ | Telecommunications switch |
DE69635434T2 (en) * | 1995-02-28 | 2006-07-27 | Koninklijke Philips Electronics N.V. | TELECOMMUNICATIONS SYSTEM |
SE516325C2 (en) * | 1995-08-04 | 2001-12-17 | Telia Ab | Arrangements for computer controlled telephony and associated public server |
SE510663C2 (en) * | 1996-10-28 | 1999-06-14 | Ericsson Telefon Ab L M | Device and method of communication between computer networks and telecommunications networks |
US6226286B1 (en) | 1996-10-28 | 2001-05-01 | Telefonaktiebolaget Lm Ericsson (Publ) | Apparatus and method for communication between data network and telecommunication network |
JP4067613B2 (en) | 1997-03-17 | 2008-03-26 | 富士通株式会社 | CTI control system |
US5995610A (en) * | 1997-05-06 | 1999-11-30 | Telefonaktiebolaget Lm Ericsson | Cooperative call processing across public and private intelligent networks |
US6094479A (en) * | 1997-05-06 | 2000-07-25 | Telefonaktiebolaget Lm Ericsson | Computer telephony integration gateway |
DE19828485A1 (en) * | 1998-06-25 | 1999-12-30 | Siemens Ag | Method for controlling a telecommunications system by means of a computer and associated interfaces between a computer network and a data channel and between the data channel and the telecommunications system |
DE19961288A1 (en) * | 1999-12-18 | 2001-06-21 | Tenovis Gmbh & Co Kg | Telecommunications system and switching system therefor |
DE10008452A1 (en) * | 2000-02-23 | 2001-08-30 | Bosch Gmbh Robert | Converter for different telecommunication interfaces of a telecommunication system |
JP2005151259A (en) * | 2003-11-17 | 2005-06-09 | Toshiba Corp | Data transfer device and program |
Citations (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
EP0135342A2 (en) * | 1983-08-12 | 1985-03-27 | Kabushiki Kaisha Toshiba | Exchange system |
GB2215561A (en) * | 1988-02-04 | 1989-09-20 | Mitel Corp | Communication system supporting remote operations |
JPH1019255A (en) * | 1996-07-02 | 1998-01-23 | Tokyo Pipe Kk | Gas lighter |
Family Cites Families (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
DE3743956A1 (en) * | 1987-12-23 | 1989-07-13 | Siemens Ag | Method for initiating communication connections, which can be controlled by means of a digital communication system, by means of an external computer system connected thereto |
US5097528A (en) * | 1991-02-25 | 1992-03-17 | International Business Machines Corporation | System for integrating telephony data with data processing systems |
-
1991
- 1991-04-12 GB GB919107884A patent/GB9107884D0/en active Pending
-
1992
- 1992-04-10 GB GB9207984A patent/GB2254981B/en not_active Expired - Lifetime
- 1992-04-10 DE DE4212102A patent/DE4212102B4/en not_active Expired - Lifetime
Patent Citations (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
EP0135342A2 (en) * | 1983-08-12 | 1985-03-27 | Kabushiki Kaisha Toshiba | Exchange system |
GB2215561A (en) * | 1988-02-04 | 1989-09-20 | Mitel Corp | Communication system supporting remote operations |
JPH1019255A (en) * | 1996-07-02 | 1998-01-23 | Tokyo Pipe Kk | Gas lighter |
Also Published As
Publication number | Publication date |
---|---|
DE4212102B4 (en) | 2006-06-01 |
DE4212102A1 (en) | 1992-11-05 |
GB9207984D0 (en) | 1992-05-27 |
GB2254981A (en) | 1992-10-21 |
GB9107884D0 (en) | 1991-05-29 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
732E | Amendments to the register in respect of changes of name or changes affecting rights (sect. 32/1977) | ||
732E | Amendments to the register in respect of changes of name or changes affecting rights (sect. 32/1977) | ||
PE20 | Patent expired after termination of 20 years |
Expiry date: 20120409 |