GB2237410A - Command input device for voice controllable elevator system - Google Patents

Command input device for voice controllable elevator system Download PDF

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Publication number
GB2237410A
GB2237410A GB9017758A GB9017758A GB2237410A GB 2237410 A GB2237410 A GB 2237410A GB 9017758 A GB9017758 A GB 9017758A GB 9017758 A GB9017758 A GB 9017758A GB 2237410 A GB2237410 A GB 2237410A
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Prior art keywords
command
user
speech recognition
input device
recognized
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Granted
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GB9017758A
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GB2237410B (en
GB9017758D0 (en
Inventor
Nakajima Yutaka
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Toshiba Corp
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Toshiba Corp
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Classifications

    • BPERFORMING OPERATIONS; TRANSPORTING
    • B66HOISTING; LIFTING; HAULING
    • B66BELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B3/00Applications of devices for indicating or signalling operating conditions of elevators
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B66HOISTING; LIFTING; HAULING
    • B66BELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B1/00Control systems of elevators in general
    • B66B1/34Details, e.g. call counting devices, data transmission from car to control system, devices giving information to the control system
    • B66B1/46Adaptations of switches or switchgear
    • B66B1/468Call registering systems
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B66HOISTING; LIFTING; HAULING
    • B66BELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B2201/00Aspects of control systems of elevators
    • B66B2201/40Details of the change of control mode
    • B66B2201/46Switches or switchgear
    • B66B2201/4607Call registering systems
    • B66B2201/4615Wherein the destination is registered before boarding
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B66HOISTING; LIFTING; HAULING
    • B66BELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B2201/00Aspects of control systems of elevators
    • B66B2201/40Details of the change of control mode
    • B66B2201/46Switches or switchgear
    • B66B2201/4607Call registering systems
    • B66B2201/4638Wherein the call is registered without making physical contact with the elevator system
    • B66B2201/4646Wherein the call is registered without making physical contact with the elevator system using voice recognition
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B66HOISTING; LIFTING; HAULING
    • B66BELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B2201/00Aspects of control systems of elevators
    • B66B2201/40Details of the change of control mode
    • B66B2201/46Switches or switchgear
    • B66B2201/4607Call registering systems
    • B66B2201/4684Call registering systems for preventing accidental or deliberate misuse

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  • Engineering & Computer Science (AREA)
  • Automation & Control Theory (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Indicating And Signalling Devices For Elevators (AREA)
  • Elevator Control (AREA)

Abstract

A command input device for a voice controllable elevator system, enables a user to perform a command input in voice more easily and accurately. The device includes a sensor (6) for detecting a presence of the user within a prescribed proximity to a microphone (4) which will provide a suitable speed volume; and a unit (10) for outputting the command recognized by a speech recognition unit to an elevator control unit (20) of the elevator system, in response to a termination of a detection of the proximity of the user by the sensor (6). In addition, the speech recognition unit recognizes a last command given by the user while the sensor is detecting the presence of the user. The user can correct the command incorrectly recognized by the speech recognition unit by re-entering the command while the sensor is detecting the proximity of the user. <IMAGE>

Description

COMMAND INPUT DEVICE FOR VOICE CONTROLLABLE ELEVATOR SYSTEM BACKGROUND OF THE INVENTION Field of the Invention The present invention relates to a voice controllable elevator system which can be operated by commands given in voices instead of usual manual commands, and more particularly, to a command input device for such a voice controlled elevator which allows inputs of commands in terms of voices.
Description of the Background Art A usual conventional elevator system found in various buildings is normally operated by a user manually. The manual control operations to be performed by a user include: (1) pressing of a elevator call button at a hallway, (2) pressing of a destination call button in an elevator car, and (3) pressing of a door open/close button in an elevator car, in response to which the elevator carries out the specified functions.
Now, the various control buttons provided in such a conventional elevator system are not necessarily convenient for some situations. For instance, for a user carrying some objects by both hands, it is often necessary to put these objects on a floor first, and then presses the buttons to control the elevator, which is rather cumbersome procedure. Also, for a blind person, it is a very cumbersome task to look for tiny buttons by hands. Another awkward situation is a case in which someone else is standing in front of the control buttons.
As a solution to such an inconveniency associated with a conventional elevator system, there has been a proposition for a voice controllable elevator system which can be operated by commands given in voices instead of usual manual commands.
In such a voice controllable elevator system, a microphone for receiving commands given in voices is provided in a hallway, in place of a usual elevator cali button, and a speech recognition process is carried out for the voices collected by this microphone, such that the commands given in voices are recognized and the elevator system is operated in accordance with the recognized commands. For instance, when a user said "fifth floor", this command is recognized, and in response to this command a call response lamp for the fifth floor is lighted up and the elevator is moved to the fifth floor, just as when the destination call button for the fifth floor is manually operated in a usual conventional elevator system.
The speech recognition process utilizes a number of words registered in advance in a form of a dictionary, so that the input speech is frequency analyzed first and then the result of this frequency analysis is compared with registered word data in the dictionary, where the words are considered as being recognized when a similarity between the result of the frequency analysis and the most resembling one of the registered word data is greater than a certain threshold level. For such a speech recognition process, a type of speech recognition technique called nonspecific speaker word recognition is commonly employed, in which a speaker of the speech to be recognized is not predetermined. The recognition is achieved in units of individual words, such as "open", "close", "door", "fifth", "floor", etc.
Now, such a voice controllable elevator system is associated with a problem of reduced recognition rate, due to the fact that the dictionary is normally prepared at a quite noiseless location at which over 90% of recognition rate may be obtainable, while an actual location of the elevator system is much noisier.
To cope with this problem, it is custom to set up a threshold loudness level for the commands input, such that the recognition is not effectuated unless the loudness of the voice input reaches this threshold loudness level, in hope of distinguishing actual commands and other noises at a practical level.
Fig. 1 shows an example of a command input device for such a conventional voice controllable elevator system, located at an elevator hallway. In Fig. 1, a elevator location indicator 102, elevator call buttons 103, and a midrophone 104 are arranged in a vicinity of an elevator door 101. When a user gives some commands in voice toward this microphone 104, the commands are recognized and the elevator system is operated in accordance with the recognized commands.
However, even with over 90% recognition rate, there is a considerably more chances for wasteful and undesirable false functioning of the elevator system due to false speech recognition, compared to a conventional manually controllable elevator system. Also, when a user gives a command in a form not registered in the dictionary, such as "shut the door", "let me in", and "let me out", the elevator system is inoperative.
Moreover, in a so called group administration elevator system in which a plurality of elevators are administered as a group such that whenever an elevator call is issued, a most convenient one of these elevators is selected and reserved for this call immediately, the false functioning of the elevator system due to one false shape recognition from one user may causes disturbances to other users.
SUMMARY OF THE INVENTION It is therefore an object of the present invention to provide a command input device for a voice controllable elevator system, capable of enabling a user to perform a command input in voice more easily and accurately.
According to one aspect of the present invention there is provided a command input device for a voice controllable elevator system operated by an elevator control unit, comprising: microphone means for receiving a command given by a user in voice; speech recognition means for recognizing the command; sensor means for detecting a presence of the user within a prescribed proximity to the microphone means; and means for outputting the command recognized by the speech recognition means to the elevator control unit of the elevator system, in response to a termination of a detection of the presence of the user by the sensor means.
According to another aspect of the present invention there is provided a command input device for a voice controllable elevator system operated by an elevator control unit, comprising: microphone means for receiving a command given by a user in voice; speech recognition means for recognizing the command, which recognizes a last command given by the user during a period of time in which the microphone means and the speech recognition means are operative, in a case more than one commands are received by the microphone means; and means for outputting the command recognized by the speech recognition means to the elevator control unit of the elevator system.
Other features and advantages of the present invention will become apparent from the following description taken in conjunction with the accompanying drawings.
BRIEF DESCRIPTION OF THE DRAWINGS Fig. 1 is an illustration of an example of a command input device of a conventional voice controllable elevator system.
Fig. 2 is an illustration of one embodiment of a command input device for a voice controllable elevator system according to the present invention.
Fig. 3 is a schematic block diagram for the command input device of Fig. 2.
Figs. 4(A), 4(B), and 4(C) are diagrams for explaining a speech recognition utilized in the command input device of Fig. 2.
Fig. 5 is a flow chart for the operation of the command input device of Fig. 2.
DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Referring now to Fig. 2, there is shown one embodiment of a command input device for a voice controllable elevator system according to the present invention, located at an elevator hallway.
In this embodiment, a destination floor is also specified at the elevator hallway at a time of elevator call, so that a user does not need to give a destination call inside an elevator car.
In Fig. 2, above an elevator door 1, there is an elevator location indicator 2 for indicating a present location of an elevator car. Also, adjacent to the elevator door 1, there is arranged a microphone 4 for receiving commands given in voices, a destination floor indicator lamp 5 for indicating a destination floor registered by a user, which also functions as destination call buttons to be manually operated, a user detection sensor 6 located nearby the microphone 4 for detecting a presence of the user in a prescribed proximity sufficient for performing a satisfactory speech recognition, a sensor lamp 7 for indicating that a command input by voice is possible, i.e., the user is within the prescribed proximity -so that the speech recognition process can be performed, an OK lamp 8 for indicating a success of a registration of a command given in voice, and a rejection lamp 9 for indicating a failure of a registration of a command given in voice.
In detail, as shown in Fig. 3, this command input device further comprises a CPU 10 for controlling operations of other elements of the command input device, an A/D converter 11 for converting analog signals of an input speech collected by the microphone 4 into digital signals in accordance with the amplitudes of the analog signals, a band pass filter unit 12 for providing a filter to the digital signal from the A/D converter 11, a speech section detection unit 13 for detecting a speech section in the filtered digital signals from the band pass filter unit 12, a sampling unit 14 for sampling speech recognition data from the speech portion of the filtered digital signals obtained by the speech section detection unit 13, a dictionary unit 15 for registering a selected number of words to be recognized in advance, a program memory unit 16 for memorizing a program for operations to be performed by the CPU 10, a user detection sensor signal processing unit 17 for processing signals from the user detection sensor 6, a recognition result informing unit 18 for activating the sensor lamp 7, OK lamp 8, and rejection lamp 9 in accordance with a result of the speech recognition, a control command output unit 19 for outputting the command recognized by the speech recognition to an elevator control unit 20 of the elevator system.
The user detection sensor 6 is made of a dark infrared sensor of diffusive reflection type, so that the user can be detected without distracting an attention of the user too much. The output signals of the user detection sensor 6 are usually about 4 to 20 mA indicating a distance to the user standing in front of the microphone 4, and are converted at the user detection sensor processor 17 into 8 bit digital signals suitable for processing at the CPU 10.
The sensor lamp 7, OK lamp 8, and rejection lamp 9 are arranged collectively as shown in Fig. 2, so that the user standing in front of the microphone 4 can view them altogether.
The sensor lamp 7 is turned on by the recognition result informing unit 18 when the CPU 10 judges that the user is within the prescribed proximity sufficient for the speech recognition process, according to the output signals of the user detection sensor 6.
The OK lamp 8 is turned on for few seconds by the recognition result informing unit 18 when a similarity obtained by the speech recognition process is over a predetermined threshold similarity level, while the rejection lamp 9 is turned on for few seconds by the recognition result informing unit 18 when a similarity obtained by the speech recognition process is not over a predetermined threshold similarity level.
When the similarity obtained by the speech recognition process is over the predetermined threshold similarity level, the CPU 10 also flashes an appropriate destination call button of the destination floor indicator lamp 5 corresponding to the recognition result, so that the user can inspect the recognition result.
The destination call buttons of the destination floor indicators are normally controlled by the signals from the elevator control unit 20, as they are operated by logical OR of the signals from the elevator control unit 20 and the signals indicating the recognition result from the recognition result informing unit 18. Thus, the elevator control unit 20 in this embodiment can be identical to that found in a conventional elevator system.
The signals from the CPU 10 to control the flashing of the destination call button of the destination floor indicator lamp 5 is the same as the signals from the control command output unit 19 to the elevator control unit 20 in a conventional elevator system configuration, which usually have 0.5 second period of on and off states.
The pressing of the destination call button of the destination floor indicator lamp 5 by the user overrides the flashing state, so that when the user presses any one of the destination call button of the destination floor indicator lamp 5 is flashing while one of the destination call button of the destination floor indicator lamp 5 is flashing, the flashing stops and one pressed by the user is turned on stably.
The band pass filter unit 12 provides a limitation on a bandwidth on the digital signals from the A/D converter 11, so as to obtain 12 bit digital signals of 12KHz sampling frequency. The information carried by these digital signals are compressed by converting the signals into spectral sequences of 8 msec. period, so as to extract the feature of the speech alone.
The speech section detection unit 13 distinguishes a speech section and non-speech section, and extracts the speech data to be recognized.
The sampling unit 14 normalizes the extracted speech data so as to account for individuality of articulation.
Here,.the speech data are converted into 256 dimensional vector data and are compared with registered word data in the dictionary unit 15 which are also given in terms of 256 dimensional vector data. The calculation of the similarity between the extracted speech data and the registered word data is carried out by the CPU 10, and a word represented by the registered word data of the greatest similarity level to the extracted speech data is outputted to the control command output unit 19 as the recognition result.
The control command output unit 19 can be made from a usual digital output circuit.
The operation of this command input device will now be described in detail.
In a case of not using the command input by voices, the user may press the destination call buttons of the destination floor indicator lamp 5 to specify desired destination calls, in response to which the pressed destination call buttons light up. When the elevator car arrives, the specified destination calls are transferred to the elevator car as elevator car calls automatically, so that the user can be carried to the desired destination floors.
In a case of using the command input by voices, the user approaches toward the microphone 4. When the user detection sensor 6 detects the user within the prescribed proximity sufficient for carrying out the speech recognition, which is normally set to about 30 cm, the sensor lamp 7 lights up to urge the user to specify a desired destination in voice.
In this state, when the user specified the desired destination in voice, the speech recognition process is carried out, and either the OK lamp 8 lights up to indicate that the command is recognized, or the rejection lamp 9 lights up to indicate that the command is not recognized.
Here, the OK lamp 8 will light up whenever the similarity over the predetermined threshold similarity level is obtained as the recognition result upon a comparison of the input speech and the registered word data in the dictionary unit 15. Thus, even when the input speech given by the user was "fourth floor" and the recognized command obtained by the CPU 10 was "fifth floor" by mistake, the OK lamp 8 still does light up.
For this reason, the user is notified of the recognized command by the flashing of a corresponding one of the destination call buttons of the destination floor indicator lamp 5, and urged to inspect the recognized command.
When the user confirmed that the recognized command is correct by eye inspection, the user moves away from the microphone 4, and when the user detection sensor 6 detects that the user is outside the prescribed proximity, the recognized command is send from the control command output unit 19 to the elevator control unit 20 as the command input, and the flashing of the destination call button changes to steady lighting to indicate that the command is registered.
In further detail, the speech recognition process is carried out as follows.
The input speech given by the user has a power spectrum such as that shown in Fig. 4(A), which contains various noises along with the words to be recognized. From such an input speech, the speech section representing the words to be recognized is extracted as shown in Fig. 4(B).
This extraction cannot be performed correctly under the presence of large noises, in which case the recognition may become unsuccessful or a false recognition result may be obtained. For this reason, in this embodiment, if a newer input speech is given while the sensor lamp 7 is still lighting, i.e., while the user is within the prescribed proximity, such a newer input speech will replaces the older input speech such that the speech recognition process will be applied to this newer input speech. This allows the user to correct the command when the recognized command is found to be incorrect upon the eye inspection.
In this speech recognition process, the input speech is converted into 16 channel band frequency data, such as those shown in Fig. 4(C).
The operation described above can be performed in accordance with the flow charts of Fig. 5, as follows.
First, at the step 51, whether a distance between the user detection sensor 6 and the user is within the predetermined threshold distance of 30 cm is determined, in order to judge whether the user is within the prescribed proximity sufficient for the speech recognition process to be performed. If the distance to the user is within the predetermined threshold distance, then the step 52 will be taken next, whereas otherwise. the step 61 will be taken next, which will be described below.
At the step 52, the sensor lamp 7 is turned on (i.e., lighted up) in order to urge the user to specify the desired command in voice.
Then, at the step 53, whether any speech section can be found in the input speech by the speech section detection unit 13 is determined, so as to judge whether an input speech has been entered. If the speech section can be found in the input speech, then the step 54 will be taken next, whereas otherwise the step 59 to be described below will be taken next.
At the step 54, the speech recognition process is performed on the detected speech section of the input speech, in a manner already described in detail above.
Then, at the step 55, whether the similarity obtained by the speech recognition process at the step 54 is greater than a predetermined threshold similarity level is determined, so as to judge whether the speech recognition has been successful. If the obtained similarity is greater than the predetermined threshold similarity level, then next at the step 56, the OK lamp 8 is turned on (i.e..
lighted up) in order to notify the user about the success of the speech recognition, and at the step 57, one of the destination call buttons corresponding to the recognized command is flashed in order to indicate the recognized command to the user for the purpose of inspection. On the other hand, if the obtained similarity is not greater than the predetermined threshold similarity level, then next at the step 58, the rejection lamp 7 is turned on (i.e., lighted up) in order to notify the user about the failure of the speech recognition.
Here, after the failure of the speech recognition process at the step 58 or after the completion of the speech recognition process at the step 57 for a case in which the recognized command is found to be incorrect by the inspection, a correction of the input speech can be made by the user by entering of a new input speech while the sensor lamp 7 is still on (i.e., while remaining within the prescribed proximity from the user detection sensor 6).
This in achieved by first determining, at the step 59, whether there has been a new input speech entered through the microphone 4 while the sensor lamp 7 is on. If there has been another input speech entered, then the old input speech is replaced by the new input speech at the step 60, and the process returns to the step 53 described above to repeat the speech recognition process with respect to the new input speech. On the other hand, if there has not been a new speech, then at the process returns to the step 51 above. In this manner, the user is asked to enter the input speech until the correct command input is recognized.
When the obtained result is found to be correct by the inspection, the user should go away from the user detection sensor 6, so as to be outside the prescribed proximity such that the further speech recognition becomes impossible.
Subsequently, at the step 51, after then the user detection sensor 6 detects that the distance to the user is not within the predetermined threshold distance at the step 51, then the step 61, the sensor lamp 7 is turned off, and at the step 62, the OK lamp 8 and the rejection lamp 9 are turned off.
Next, at the step 63, whether a destination call button is flashing is determined, so as to ascertain the existence of the recognized command. If a destination call button is flashing, then at the step 64, the recognized result is sent to the elevator control unit 20 as the command input while the flashing of the destination call button is changed to steady lighting, and the process of command input is terminated, whereas otherwise, the process simply terminates.
Thus, according to this embodiment, it is possible to provide a command input device for a voice controllable elevator system, capable of enabling a user to perform a command input in voice more easily and accurately, since the command input can be achieved by simply approaching the microphone, specifying a desired destination in voice, and going away from the microphone, which is largely similar action to that required for the command input in a conventional elevator system, except that the manual pressing of the buttons is replaced by uttering of the commands. Moreover, in the process of such a command input, the recognized command is indicated by the flashing of the destination call button, and when an error is detected by the inspection, a correction can be made by simply repeating the same procedure.
It is to be noted that the user detection sensor 6 of diffusive reflection type can be replaced by other types of sensor such as a floor mattress type sensor, photoelectric sensor, or ultrasonic sensor.
Also, the indication of the recognized command by means of the flashing of the destination call button may be replaced by displaying of a message such as "second floor is registered" on a display screen, or voic.ing of such a message through a speaker.
Furthermore, the method of the speech recognition is not limited to that described above, and any other speech recognition method may be substituted without affecting the essential feature of the present invention; Besides these, many modifications and variations of the above embodiments may be made without departing from the novel and advantageous features of the present invention. Accordingly, all such modifications and variations are intended to be included within the scope of the appended claims.

Claims (15)

WHAT IS CLAIMED IS:
1. A command input device for a voice controllable elevator system operated by an elevator control unit, comprising: microphone means for receiving a command given by a user in voice; speech recognition means for recognizing the command; sensor means for detecting a presence of the user within a prescribed proximity to the microphone means; and means for outputting the command recognized by the speech recognition means to the elevator control unit of the elevator system, in response to a termination of a detection of the presence of the user by the sensor means.
2. The command input device of the claim 1, wherein the speech recognition means. recognizes a last command given by the user while the sensor means is detecting the presence of the user in a case more than one commands are received by the microphone means.
3. The command input device of the claim 2, further comprising indicator means for indicating the command recognized by the speech recognition means to the user for an inspection, and wherein the command is given by the user to the microphone means again before the detection of the presence of the user by the sensor means terminates in a case the command indicated by the indicating means is found to be incorrect by the inspection.
4. The command input device of the claim 3, wherein the indicating means indicates the command recognized by the speech recognition means visually.
5. The command input device of the claim 4, wherein the the command given by the user is a desired destination, and wherein the indicating means comprises destination call buttons, where the command-recognized by the speech recognition means is indicated by flashing one of the destination call buttons corresponding to the command.
6. The command input device of the claim 3, wherein the indicating means indicates the command recognized by the speech recognition means in sounds.
7. The command input device. of the claim 3, wherein the microphone means and the speech recognition means are operative only when the sensor means is detecting the presence of the user.
8. A command input device for a voice controllable elevator system operated by an elevator control unit, comprising: microphone means for receiving a command given by a user in voice; speech recognition means for recognizing the command, which recognizes a last command given by the user during a period of time in which the microphone means and the speech recognition means are operative, in a case more than one commands are received by the microphone means; and means for outputting the command recognized by the speech recognition means to the elevator control unit of the elevator system.
9. The command input device of the claim 8, further comprising sensor means for detecting a presence of the user within a prescribed proximity to the microphone means.
10. The command input device of the claim 9, wherein the microphone means and the speech recognition means are operative only when the sensor means is detecting the presence of the user.
11. The command input device of the claim 9, wherein the outputting means outputs the command in response to a termination of a detection of the presence of the user by the sensor means.
12. The command input device of the claim 8, further comprising indicator means for indicating the command recognized by the speech recognition means to the user for an inspection, and wherein the command is given by the user to the microphone means again during the period of time in which the microphone means and the speech recognition means are operative, in a case the command indicated by the indicating means is found to be incorrect by the inspection.
13. The command input device of the claim 12, wherein the indicating means indicates the command recognized by the speech recognition means visually.
14. The command input device of the claim 13, wherein the the command given by the user is a desired destination, and wherein the indicating means comprises destination call buttons, where the command recognized by the speech recognition means is indicated by flashing one of the destination call buttons corresponding to the command.
15. The command input device of the claim 12, wherein the indicating means indicates the command recognized by the speech recognition means in sounds.
GB9017758A 1989-08-14 1990-08-14 Command input device for voice controllable elevator system Expired - Fee Related GB2237410B (en)

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JP1207983A JPH0373775A (en) 1989-08-14 1989-08-14 Information input device for elevator

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GB2237410A true GB2237410A (en) 1991-05-01
GB2237410B GB2237410B (en) 1993-11-03

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US6970824B2 (en) 2000-12-05 2005-11-29 Hewlett-Packard Development Company, L.P. Enabling voice control of voice-controlled apparatus using a head mounted camera system
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EP1768920A4 (en) * 2004-06-11 2011-09-21 Otis Elevator Co Conveyor passenger interface system
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US20190292011A1 (en) * 2017-01-31 2019-09-26 Kone Corporation Elevator call input device

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HK110795A (en) 1995-07-14
GB2237410B (en) 1993-11-03
KR940011703B1 (en) 1994-12-23
JPH0373775A (en) 1991-03-28
GB9017758D0 (en) 1990-09-26
KR910004453A (en) 1991-03-28

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