EP3688730A1 - Method for operating a parcel station and parcel station - Google Patents
Method for operating a parcel station and parcel stationInfo
- Publication number
- EP3688730A1 EP3688730A1 EP18782374.5A EP18782374A EP3688730A1 EP 3688730 A1 EP3688730 A1 EP 3688730A1 EP 18782374 A EP18782374 A EP 18782374A EP 3688730 A1 EP3688730 A1 EP 3688730A1
- Authority
- EP
- European Patent Office
- Prior art keywords
- parcel
- reservation
- package
- control device
- reservation request
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Withdrawn
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/083—Shipping
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
- G07F17/10—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property
- G07F17/12—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned
- G07F17/13—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned the containers being a postal pick-up locker
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/083—Shipping
- G06Q10/0836—Recipient pick-ups
Definitions
- the invention relates to a method for operating a ⁇ ketautomaten Pa and a formed package machine for performing the method.
- Parcel machines are known in the art. In a common embodiment are stationary machines with usually a variety of lockable by doors storage compartments for packages. The doors are secured by electronic locks and can be opened by authorized users to store or remove packages. On the parcel machine input devices are provided through which users identify themselves and / or a package and then the slots that they are authorized or free for the storage of a package can open.
- the package For storing packets, it is known, the package to be deposited, for example. By optically scanning a attached on the package labels applied ⁇ decorate immediately to be identified in the package machine, and then to ask the user for the time required for the packet size parcel compartment. Is a suitable Pa ⁇ ketfach free, it is opened to store the package. If no parcel compartment in the desired size (or possibly larger) available, the package can not be stored in the parcel machine and must be taken back to try again the storage at a later date and / or at another parcel machine.
- the invention has for its object to provide a comparison with the prior art improved method for operating a Pa ⁇ ketautomaten and trained to carry out this process parcel machine, in the unnecessary
- the invention relates to a method for operating a parcel machine with at least one parcel compartment and a control device for controlling the access to the at least one parcel compartment based on over a user interface ⁇ led information, at least temporarily a communication link between the control device and a central server comprising, comprising the steps of: a) generating a reservation request for storing a packet in a packet machine by a communication terminal of a user; b) transmitting the reservation request from the communication ⁇ tion terminal to the central server; c) Check if the parcel machine has a parcel compartment
- the reservation request is available; d) if so, reserving the available parcel compartment in accordance with the request by the control device and sending a reservation confirmation to the communication terminal of the user; and e) upon supplying information suitable for the allocation of a reservation via the user interface, checking by the control device whether there is a reservation that can be assigned to the supplied information; f) If yes, release of the reserved parcel compartment for off ⁇ location of the package by the control device.
- the invention relates to a package dispenser with we ⁇ ips a parcel compartment and a control device for controlling access to the at least one parcel compartment at ⁇ hand of a user interface supplied Informa ⁇ functions, wherein the package machine interfaces and / or modules for communication between the control device and a central server, and wherein the control device is designed for carrying out the method according to the invention.
- parcel machine is an automated parcel station for receiving and sending or depositing or goods, esp.
- packages and parcels wherein in the following, for the sake of clarity generalized only the designation "package” is used.
- a package includes machine we ⁇ iquess one, often a large number of (ie, for example, more than two, four or ten.) - for example, with electronic locks -.
- Electronically secured parcel boxes Access to individual parcel compartments and their contents from a control device based on a user interface at Pa ⁇ ketautomaten information supplied controlled. For example, access to a parcel compartment can be granted by opening a lock securing this parcel compartment.
- exporting ⁇ approximately forms of package machine, access to a parcel is selected times by the contents of the package tray by a
- Transport device is transported to a central removal opening and provided there for removal.
- ID stands for an identifier that can be uniquely assigned to real or virtual persons or objects.An identifier can be purely numeric or alphanumeric, or an identifier can be preceded by a numeric or alphanumeric prefix an assignment of an identifier, for example. A package ID to a logistics company, is possible.
- the "delivery of information via the user interface” includes the manual input of information, for example. Via a keyboard or a touch screen of the user interface, the optical transfer of Informatio ⁇ NEN eg. By scanning a machine readable code (e.g., cash or QR (code) by the user interface supplied ⁇ arranged scanner whereby it is possible that the maschinenles ⁇ bare code only on the display of a mobile terminal is displayed), and / or the wireless transmission of in ⁇ formations by radio, for example. By near field communication or Bluetooth.
- the term "central server” indicates that the server in question is not assigned to a single packing machine, but rather that several packing machines can access the data stored on the central server and the central server can communicate with each of the packing machines
- Term "server” means a logical one
- the server is not limited to a single physical hardware device. Rather, it is possible that the server is also divided into several, possibly physically separate physical hardware units.
- the invention allows a user before he makes his way to a parcel machine for depositing a package, eg. A return to reserve for the package in its size geeig ⁇ scribed parcel compartment so that it is ensured that the finally storing the package in the onneau ⁇ tomatoes actually a suitable, especially a sufficiently large package is available.
- the user is announced according to the invention, the starting ⁇ irede package in the form of a reservation request to, so you can check first whether one of the package geeigne ⁇ tes parcel compartment is at a parcel machines available, whereupon the appropriate parcel compartment for the user reserved or kept for storage of the announced package. The user will be informed about the reservation.
- the generation of the reservation request for storing a parcel in a parcel machine takes place via a communication terminal of a user.
- the communication terminal may, for example, be a mobile phone, a tablet PC or a PC. your, which can communicate via a communication network, for example.
- the communication terminal is a mobile communication terminal.
- the reservation request itself includes the information relevant for making the reservation.
- this information may be a user ID with which the user can be uniquely identified, a package ID with which the package can either be stored as such (ie, irrespective of whether it is a delivery or a return is sent) and / or (as a single consignment can be clearly identified.
- This information may be a user ID with which the user can be uniquely identified, a package ID with which the package can either be stored as such (ie, irrespective of whether it is a delivery or a return is sent) and / or (as a single consignment can be clearly identified.
- the parcel machines where the user wishes to take the package eg. in the form of an automatic parcel ID or the street address of the parcel machines
- Details of the desired period in which the package is to be stored e. in the form of an automatic parcel ID or the street address of the parcel machines
- Details of the desired period in which the package is to be stored e. in the form of an automatic parcel ID or the street address of the
- the period of time in which the package is to be deposited is limited, for example, to a period of 30 or 60 minutes. This can prevent that a parcel compartment unnecessarily and permanently kept under an existing, per ⁇ not perceived reservation and is therefore not available for other users or logistics companies available.
- the period in which the package is to be stored begins immediately upon the generation of the reservation request or upon receipt of the subsequently confirmed reservation confirmation. But it is also possible that a user can freely choose the beginning of the reservation period.
- the choice of the reservation period, as well as a possible extension of the period or a renewed reservation, because the first reservation was not noticed was, can also be offered as possibly paid or Abonne ⁇ ment requiring additional services.
- At least part of the information required for the reservation request is acquired by scanning a label attached to the packet via a suitable interface of the communication terminal.
- a maschi ⁇ nenlesbarer code on the label can be read by a camera at the communication terminal, which includes, for example, the packet ID or the time required for the packet Pa ⁇ ketfachwent.
- the manual input of Informa ⁇ tions can then be omitted.
- the reservation request contains only the package ID and the user ID is determined and supplemented by suitable allocation by the server.
- the force required to Pa ⁇ ket size of the package compartment if the package ID is associated with a logistics service provider with a particular example also maximum packet size or this is a return in the package, Original Art ⁇ cher of their. Delivery the packet size is known, the Informa ⁇ tions can be determined with the necessary parcel compartment size by the server and the reservation request to be added.
- a user may be registered with the central server or an associated database exclusively for a particular parcel machine or have identified a particular parcel machine as preferred, so that the corre ⁇ sponding information on the parcel machine to which the user the package must or can be added to the reservation request by the server can be added.
- the central server After the transmission of the reservation request to the central server (and possibly supplementing the reservation request with further information, as shown) it is checked whether in the package machine in question a parcel compartment according to the reservation request - ie in particular in the ge ⁇ desired size and the desired period - is available. If the information about the occupancy of the individual parcel compartments of the parcel machine in question is available to the central server in real time, this check can be carried out directly by the central server by means of suitable data synchronization. If this is not the case, the (possibly supplemented) reservation request can be transmitted from the central server to the control device of the parcel machine, in which case the control device carries out the check in question on the basis of the occupancy information directly available to the control device to the parcel carriers of the parcel machine.
- a prediction module is used.
- the predictive engine can use historical data to determine the likelihood that a suitable parcel compartment will be available at the desired time. Go for example. One day in the morning a reservation request for a full ⁇ constantly filled package machine one, after which a packet is to be stored on the evening of the same day may be inferred from histori ⁇ shear data, for example, arise.
- the parcel compartment can be used, for example, for storing another parcel, in particular a return, if the prediction module can use historical data to determine that such a return is still before the reservation Package ⁇ scheduled time will be picked up by the responsible logistics service provider. It is preferred when parts of the reservation request is forwarded to aêtun ⁇ ter greenhouse prior to the reservation of a packet compartment at least, and the reservation end only takes place when the logistics company confirms the packet in accordance reservation request as valid, the loading promotion of the package thus suits.
- the logistics company to which forwarded the parts of the reservation request ⁇ the is identifiable preferably ent ⁇ maintained in the reservation request information, eg. Due to a specific code or pattern in the packet ID.
- the parts of the reservation request can be sent to multiple logistics company, with only a logistics company is usually the package as valid Affirmation ⁇ gen, eg. Because the package is identified as already franked for Circuitun ⁇ termony.
- a logistics company is usually the package as valid Affirmation ⁇ gen, eg. Because the package is identified as already franked for Circuitun ⁇ termony.
- Reservtechniksanfra ⁇ gene by logistic companies do not have the central server itself takes place. Rather, it is preferable if the central server has a suitable interface, via which approximately request the forwarding of at least parts of Reservie ⁇ and the corresponding feedback from the logis ⁇ tikschreib can be handled.
- a reservation of entspre ⁇ sponding package tray in the control device of the parcel machines If the result of checking whether in a parcel machines a parcel compartment according to the reservation request Availability checked ⁇ supply is positive, then a reservation of entspre ⁇ sponding package tray in the control device of the parcel machines. For this purpose, the reservation in the control device, one of the control device associated storage o- one accessible by the control device memory, eg. As part of the central server, deposited so that the parcel compartment is opened only to those users for filing a package, the corresponding reservation has made. If the check in question is carried out by the control device itself, the reservation can also be made immediately. If the check is made by the central server, the reservation may need to be transmitted from the central server to the control device. Upon successful reservation, the user is sent to his communication terminal a reservation confirmation. The user is informed that his reservation request has been successful and that he can place his package at the parcel machine according to the reservation request. The reservation confirmation can be made by the control device of the parcel machine
- the user supplies the information to the control device of the parcel machine via the user interface Allow assignment to a reservation made.
- the supplied information may include, for example, a user ID, a package ID and / or a reservation ID, as a unique identifier of a reservation.
- the reservation ID may already be part of the reservation request and, for example, be generated by the communication terminal of the user himself, or it is transmitted as part of the reservation confirmation to the user or its communication terminal.
- the To ⁇ management of the information can be manual, for example. By entering via a keyboard of the user interface, optical, for example. By scanning an image displayed on the screen of the communication device, or printed on an attached to the package label machine-readable code, or wireless, for example. By reading an RFID chip attached to the package or via a Bluetooth connection to the user's communication terminal.
- control device checks whether the information supplied can be assigned to an existing and valid reservation, for example.
- the user interface has a printer via which, if required, a package label for the package to be deposited can be printed out and affixed by the user to the package before it is actually deposited. This allows Ver ⁇ send packages or returns by users who themselves have no possibility of a package label, which often include ma ⁇ schin readable codes such as barcodes or QR codes, Zubuchen from ⁇ .
- the control device can renew the user via the user interface ⁇ Reservation request via his communication terminal or - if available - a free parcel compartment in a suitable size, for which there is no reservation open.
- the method according to the invention enables a user to reserve a parcel compartment of a parcel machine for storing a parcel, for example a return, in order to ensure that the parcel storage in the parcel machine according to the reservation request is actually possible. In particular, it can be avoided that a user is rejected in the attempt to place a package in a parcel machine because no suitable parcel compartment is free in the parcel machine.
- the method according to the invention for the storage of parcel compartments still offers efficiency enhancement potential for logistics companies.
- the reservation requests especially in the case of a reservation confirmation, can give a logistics company - depending on the information contained in a reservation request - information about when and on which parcel machines are to be transported by the logistics company to be transported packages.
- the logistics company can take this into account in its operation.
- Figure 1 an embodiment of an arrangement comprising a parcel machine according to the invention.
- the parcel machine 1 comprises a multiplicity of parcel compartments 2, which can be closed by doors, in different sizes.
- the doors are each provided with an electronic lock (not shown), which can be controlled by the control device 3, so as to optionally grant access to a package compartment 2 ei ⁇ .
- the control device 3 is connected to a user interface ⁇ place. 4 This comprises, in addition to a touch-sensitive screen 5, a numeric keypad 6, an optical scanner 7 for scanning bar and QR codes and a near-field communication module 8.
- the control device 3 is further connected to a data memory 9 and a mobile radio transmitting and receiving unit 10. Via the mobile radio transmitting and receiving unit 10, the control device 3 basically has access to a mobile radio network 11 and the Internet 12. About this Kommunikati ⁇ onstress 13 is a connection between the control device 3 and the central server 14. Also via the mobile network 11 and the Internet 12 is connected to the central server 14 is a communication terminal 15 of a user.
- the communication terminal 15 in this case is a smartphone with a touch-sensitive display 16 and an integrated camera (not shown). Via the Internet 12 is still a connection between the central server 14 and a server 17 of a logistics company.
- the user creates a reservation request through its Medu ⁇ nikationsend réelle 15th
- the user opens a dedicated application on his communication terminal 15, in which the user ID of the user ⁇ as the preferred parcel machine 1 is deposited in the form of a parcel machine-ID, and scans with the help of Ka ⁇ mera of the communication terminal 15, the QR code 22 on the label 21 of the packet, which contains a packet ID.
- the user is asked via the touch-sensitive display 16 to the information in which parcel machine 1 he wants to store the packet 20 (with his preferred ijnauto ⁇ mat 1 is preselected), which size the package has approximately (eg File folder, shoeboxes, toolbox, etc.) and in what period of time he would like to deposit the package 20 in the iereau ⁇ tomatoes 1.
- the length of the specified period 30 minutes are specified, as the beginning of the period, the user can specify from "immediately" up to in 3 hours in 15 minutes increments.
- the pre-stored in the application information concerning the user ID that gripped via the camera package ID so ⁇ as the information provided by the user as desired patent machine 1, size of the package 20 and the desired Period for storage in the parcel machine 1 are summarized by the application to a reservation request and transmitted via the mobile network 11 and the Internet 12 to the central server 14.
- the server 14 first transmits the packet ID from the reservation request over the Internet to the one logistics company ⁇ , the packet ID included therein based on features (for example, an appropriate prefix) can be assigned.
- the server 17 of the logistics company checks whether the package ID is valid, for example, whether the postage has been paid under the package ID in question. If the package ID is valid, the server 17 of the logistics company sends a corresponding confirmation to the central server 14.
- the central server 14 Upon receipt of the acknowledgment, the central server 14 forwards the reservation request via the communication link 13 to the control device 3 of the packet machine 1 designated in the reservation request in the form of a packet automatic ID.
- the control device 3 checks whether a parcel compartment 2 is free in the desired size according to the reservation request. If this is the case, this parcel compartment 2 is reserved for the packet 20, for which purpose a corresponding reservation is stored in the data memory 9.
- the reservation includes at least the package ID and the desired period in which the package is to be stored, according to the reservation request .
- the control device 3 notifies the central server 14 via the communication link 13 whether the desired reservation could be made.
- the central server 14 then sends either a reservation confirmation or a Notification that the reservation could not be made to the communication terminal 15 of the user.
- the user After receiving the reservation confirmation, the user can go with the package 20 to the time specified in the reservation request ⁇ space to the package machine 1 also indicated in the reservation request.
- the user of the control device 3 via the user interface 4, the package ID of the package 20 as suitable for the assignment of a reservation information by bringing the packet 20 to the Benut ⁇ zerismestelle 4 so that the optical scanner 7 the On the label 21 of the package 20 arranged QR code 22 can scan.
- the control device 3 can use the supplied package ID to determine the associated reservation stored in the data storage 9 and open the reserved package compartment 2 so that the user can deposit the package 20 therein.
- the control device 3 deletes reservations from the data memory 9 when the time period specified in the reservation has expired. This ensures that parcel bins 2 do not remain unused for a long period of time. If a user wishes to deposit his parcel 20 only after the period specified in the reservation request, the control device 3 can open him - if available - a free, unreserved parcel compartment 2 for storage. Is to this
- the reservation request is performed with a virtu ⁇ ell generated parcel ID, for example. Based on egg ner at the server 17 via the communication terminal 15 order ⁇ th virtual package mark.
- the reservation of a parcel compartment can also be carried out as described.
- the package 20 is actually stored in the package automaton 1, however, no QR code can be scanned in with the package ID from the package 20 to be deposited because of the lack of label 21.
- the question QR code is displayed on the display 16 of the communication terminal 15 and turned ⁇ scans from there. If a valid reservation can be found in the database 9, the printer 8 outputs a label 21 comprising the previously only virtually available QR code, which can be attached by the user before the package 20 is deposited thereon.
- the collection of such data stored in the package machine 1 Pact 20, for example. A return can take place in the prior Tech ⁇ technology known manner.
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Abstract
Description
Claims
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
DE102017217365.3A DE102017217365A1 (en) | 2017-09-29 | 2017-09-29 | Method for operating a parcel machine and parcel machine |
PCT/EP2018/076498 WO2019063806A1 (en) | 2017-09-29 | 2018-09-28 | Method for operating a parcel station and parcel station |
Publications (1)
Publication Number | Publication Date |
---|---|
EP3688730A1 true EP3688730A1 (en) | 2020-08-05 |
Family
ID=63762494
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
EP18782374.5A Withdrawn EP3688730A1 (en) | 2017-09-29 | 2018-09-28 | Method for operating a parcel station and parcel station |
Country Status (3)
Country | Link |
---|---|
EP (1) | EP3688730A1 (en) |
DE (2) | DE102017217365A1 (en) |
WO (1) | WO2019063806A1 (en) |
Families Citing this family (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN111815010B (en) * | 2020-06-17 | 2024-03-22 | 深圳市智莱科技股份有限公司 | Method and device for realizing appointment delivery on intelligent express cabinet |
Family Cites Families (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
DE102004027721B4 (en) | 2004-06-07 | 2008-08-21 | Deutsche Post Ag | Method for setting and picking up return shipments at an electronic parcel deposit box facility |
US8108321B2 (en) * | 2006-01-12 | 2012-01-31 | Urbissimo, Inc. | System and method for shipping and delivering parcels to a virtual address |
EP1921586A1 (en) * | 2006-11-13 | 2008-05-14 | Deutsche Post AG | Method and arrangement of devices for operating an electronic package mailbox |
-
2017
- 2017-09-29 DE DE102017217365.3A patent/DE102017217365A1/en not_active Withdrawn
-
2018
- 2018-09-28 DE DE202018006807.1U patent/DE202018006807U1/en active Active
- 2018-09-28 WO PCT/EP2018/076498 patent/WO2019063806A1/en unknown
- 2018-09-28 EP EP18782374.5A patent/EP3688730A1/en not_active Withdrawn
Also Published As
Publication number | Publication date |
---|---|
DE102017217365A1 (en) | 2019-04-04 |
WO2019063806A1 (en) | 2019-04-04 |
DE202018006807U1 (en) | 2023-02-03 |
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