EP1897409B1 - Hörgerätesystem, hörgeräte-wartungssystem und verfahren zum warten eines hörgerätesystems - Google Patents
Hörgerätesystem, hörgeräte-wartungssystem und verfahren zum warten eines hörgerätesystems Download PDFInfo
- Publication number
- EP1897409B1 EP1897409B1 EP05798676.2A EP05798676A EP1897409B1 EP 1897409 B1 EP1897409 B1 EP 1897409B1 EP 05798676 A EP05798676 A EP 05798676A EP 1897409 B1 EP1897409 B1 EP 1897409B1
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- European Patent Office
- Prior art keywords
- hearing device
- audio
- representing signals
- hearing
- range communication
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- 238000000034 method Methods 0.000 title claims description 28
- 238000004891 communication Methods 0.000 claims description 95
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Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04R—LOUDSPEAKERS, MICROPHONES, GRAMOPHONE PICK-UPS OR LIKE ACOUSTIC ELECTROMECHANICAL TRANSDUCERS; DEAF-AID SETS; PUBLIC ADDRESS SYSTEMS
- H04R25/00—Deaf-aid sets, i.e. electro-acoustic or electro-mechanical hearing aids; Electric tinnitus maskers providing an auditory perception
- H04R25/55—Deaf-aid sets, i.e. electro-acoustic or electro-mechanical hearing aids; Electric tinnitus maskers providing an auditory perception using an external connection, either wireless or wired
- H04R25/558—Remote control, e.g. of amplification, frequency
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04R—LOUDSPEAKERS, MICROPHONES, GRAMOPHONE PICK-UPS OR LIKE ACOUSTIC ELECTROMECHANICAL TRANSDUCERS; DEAF-AID SETS; PUBLIC ADDRESS SYSTEMS
- H04R25/00—Deaf-aid sets, i.e. electro-acoustic or electro-mechanical hearing aids; Electric tinnitus maskers providing an auditory perception
- H04R25/55—Deaf-aid sets, i.e. electro-acoustic or electro-mechanical hearing aids; Electric tinnitus maskers providing an auditory perception using an external connection, either wireless or wired
- H04R25/554—Deaf-aid sets, i.e. electro-acoustic or electro-mechanical hearing aids; Electric tinnitus maskers providing an auditory perception using an external connection, either wireless or wired using a wireless connection, e.g. between microphone and amplifier or using Tcoils
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04R—LOUDSPEAKERS, MICROPHONES, GRAMOPHONE PICK-UPS OR LIKE ACOUSTIC ELECTROMECHANICAL TRANSDUCERS; DEAF-AID SETS; PUBLIC ADDRESS SYSTEMS
- H04R25/00—Deaf-aid sets, i.e. electro-acoustic or electro-mechanical hearing aids; Electric tinnitus maskers providing an auditory perception
- H04R25/70—Adaptation of deaf aid to hearing loss, e.g. initial electronic fitting
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04R—LOUDSPEAKERS, MICROPHONES, GRAMOPHONE PICK-UPS OR LIKE ACOUSTIC ELECTROMECHANICAL TRANSDUCERS; DEAF-AID SETS; PUBLIC ADDRESS SYSTEMS
- H04R2225/00—Details of deaf aids covered by H04R25/00, not provided for in any of its subgroups
- H04R2225/55—Communication between hearing aids and external devices via a network for data exchange
Definitions
- the invention relates to a hearing device system comprising at least one hearing device and to a system and a method for maintaining - and in particular fitting - a hearing device and a hearing device system, respectively.
- the hearing device can be a hearing aid, which is in full or in part worn in or near the ear or implanted, a headphone, an earphone, a hearing protection device, a communication device or the like.
- Hearing devices e.g., hearing aids
- Some maintenance E.g., when the user of the hearing device realizes that a problem or failure of the hearing device occurred, or when the user is dissatisfied with the hearing device's performance, he usually will sooner or later contact his audiologist or the hearing device seller and arrange a meeting, at which the two meet.
- a hearing aid with an embedded internet interface is disclosed, so that the hearing aid can automatically communicate error diagnosis data to a hearing aid acoustician via the Internet. Furthermore, the possibility is disclosed that the hearing aid acoustician can transmit via the embedded Internet functionality sound specimens to the hearing aid for the adaptation and for a function test without requiring that the hearing aid user be in the presence of the hearing aid acoustician.
- a hearing aid comprising a transceiver for interconnection of the hearing aid with a wireless network for communication with a plurality of other devices. It is suggested to use the network for interconnecting two hearing aids of a binaural hearing aid system and for exchanging digital data, in particular audio signals, between the two hearing aids of the binaural hearing aid system.
- WO 01/54458 A2 discloses systems, structures and methods to fit, program or upgrade a hearing aid system to a patient.
- a mobile device interacts with the hearing aid system through a short-range network, and the mobile device is also adapted to communicate with a server through a long-range wireless network.
- WO 02/35884 A2 it is disclosed to update an existing hearing device by downloading software resources over a network from a remote server to a local client.
- a goal of the invention is to create a hearing device system comprising at least one hearing device and a system and a method for maintaining a hearing device and a hearing device system, respectively, which provide for an enhanced support and/or enhanced maintenance possibilities.
- An object of the invention is to provide for enhanced remote maintenance and support possibilities.
- Another object of the invention is to provide for enhanced fitting possibilities, i.e. enhanced possibilities to adapt the hearing device or a hearing device system to the needs and preferences of a user of said hearing device.
- the hearing device system according to the invention is specified in claim 1.
- the hearing device system may be considered to comprise a transmitter for transmitting audio-representing signals obtained from said incoming acoustical sound via a long-range communication connection.
- a hearing device support provider can use a suitable receiver to receive said audio-representing signals from (or via) said long-range communication network.
- Said input transducer can, e.g., be a microphone.
- Said output transducer can, e.g., be a loudspeaker or an implanted hearing device part for generation of signals perceivable by the user.
- Said transmitter can, e.g., be a RF transmitter.
- Said transmission of said audio-representing signals obtained from said incoming acoustical sound to said long-range communication network can take place directly from the hearing device worn at or near the user's ear to said long-range communication network, or via a communication device, which is part of the hearing device system but not to be worn near or at an ear, e.g., a mobile phone.
- a communication device which is part of the hearing device system but not to be worn near or at an ear, e.g., a mobile phone.
- the hearing device is fully worn near the user's ear or ears and communicates with the user's mobile phone via a short-range communication network like Bluetooth, and said mobile phone again communicates via said long-range communication network.
- a long-range communication connection exists between the hearing device system's transmitter and said network.
- Said long-range communication network as well as said short-range communication network may be wireless or wire-bound networks. E.g., they may involve mobile phones and/or stationary telephones. Communication connections used for said transmission may include wireless and/or wire-bound connections.
- Said long-range connection as well as the short-range connection may be a bidirectional connection, in which case audio-representing signals and/or other data may not only be transmitted from the hearing device system to the network (and usually further to a hearing device support provider), but also in the reverse direction.
- the hearing device system comprises besides said input transducer, said output transducer and said transmitter a signal processor for processing audio-representing signals.
- Said signal processor can be considered a converter for generating processed audio-representing signals.
- Said audio-representing signals are electrical signals (analog and/or digital), which are obtained from acoustical sound (sound waves) through conversion and possibly further processing, like filtering, amplifying, compressing.
- Said transmitter is usually adapted to transmitting said audio-representing signals obtained from said incoming acoustical sound to a long-range communication network for further transmission to a hearing device support provider.
- Said hearing device support provider may be or comprise an individual.
- Said individual can be a person associated with a manufacturer of said hearing device, e.g., a person of the support or trouble-shooting department of the hearing device manufacturer.
- said individual is associated with a hearing device seller.
- the person may be a hearing device fitter.
- the individual may be a hearing device specialist, an audiologist or another person trained or knowledgeable in the respective hearing devices.
- said hearing device support provider is or comprises a computer with a support software. That computer may be located and/or owned and/or maintained by the hearing device manufacturer or by the hearing device seller or another above-mentioned individual.
- Said hearing device support provider is located remote from the hearing device and the hearing device user.
- the hearing device is operable in a normal operation mode, in which
- a signal which is not obtained from sound existing near the user.
- the latter could, e.g., be the task of a mobile phone, which provides the mobile phone user with a sound signal obtained from an electrical signal received via a cellular network, and which electrical signal is obtained from an acoustical signal generated in a remote place, e.g., speech from a person far away.
- the hearing device is operable in a maintenance mode, in which
- a representation of the acoustical environment surrounding the user and/or a representation of an audio-representing signal perceived by the user can be shared, e.g., with a hearing device support provider.
- switch e.g., the user and/or said hearing device support provider may switch between the normal operation mode and the maintenance mode. It is possible that, also in the maintenance mode, said processed audio-representing signals are converted in said output transducer into said signals to be perceived by said user of the hearing device.
- said input transmitter is located (worn) in or near the user's ear.
- Said input transducer of a typical hearing device or hearing device system is located at the user's head in such a way, that the reception of incoming sound in the hearing device (system) is as similar as possible to the reception of incoming sound in the user's ear. It is usually not a main purpose of the input converter to receive sound of the user's voice.
- maintenance is meant to comprise, e.g., surveillance, repair, fitting, hearing parameter fine-tuning, support, trouble-shooting, problem solving and the like.
- Said maintenance mode may, accordingly, be considered a repair mode, a fitting mode, a hearing parameter fine-tuning mode, a support mode, a problem solving mode and the like.
- Hearing device fitting substantially means adapting the hearing device to a user's needs and preferences.
- a hearing device user When, e.g., a hearing device user is, when he is located in a specific acoustical environment (e.g., in his noisy working place), not content with the performance of his hearing device, he can, while being in said specific acoustical environment, contact a hearing device support provider (e.g., his hearing device fitter) and transmit to his hearing device support provider audio-representing signals obtained from acoustical sound of said specific acoustical environment.
- a hearing device support provider e.g., his hearing device fitter
- the hearing device support provider can, e.g., analyze the transmitted audio-representing signals and/or listen to acoustical sound obtained from the transmitted audio-representing signals (via a transducer, e.g., a loudspeaker) and thereupon generate new hearing device program parameters, which he can send to the user, e.g., using said long-range communication connection, and which allow for an improved hearing sensation for the user in said specific acoustic environment.
- a transducer e.g., a loudspeaker
- hearing-device-related data e.g., said hearing device program parameters
- the user could transmit, besides said audio-related signals, the hearing device program parameters of a currently used hearing program, and his hearing device support provider can amend and optimize the hearing device program parameters.
- Said hearing-device-related data can be, e.g., make of the hearing device, model of the hearing device, serial number, current hearing device system status, hearing device program parameters, and logged data (logging data), wherein logged data are data of any kind, which are logged by the hearing device.
- Logged data may comprise, e.g., information which is in EP 1 414 271 A2 described to be recorded (logged) in the hearing device, and, e.g., information on how often and in which situation a volume setting has been changed, which program settings have been automatically selected by the hearing device and how often, when and how often has acoustic feedback occurred, and service information, e.g., when a wind and weather protection has to be changed, and problem reports, e.g., when has an attempt to establish a connection failed, and the like.
- Logged data may also comprise, data, which describe past manipulations the user did to the hearing device system.
- Said current hearing device system status may, e.g., comprise, as far as applicable, the currently selected hearing program, the currently selected gain (volume), the current status of features like beamformer, feedback canceller, noise canceller, the classification of the current acoustic environment as determined by the hearing device, the status of a hearing device's battery, the status of different parts of hearing device system like remote control, communication link and the like.
- the whole hearing device system or at least the at least one hearing device is to be worn in or near an ear of the hearing device user.
- the part worn in or near an ear of the hearing device user (which can be identical with the hearing device itself), can comprise at least one of said input transducer, said output transducer, and said signal processor. Usually, it will comprise two of them or rather all three.
- said transmitter may be comprised in that part of the hearing device worn in or near an ear of the hearing device user.
- the hearing device system comprises a mobile communication device, which comprises said transmitter.
- That mobile communication device is functionally connectable to said part to be worn in or near an ear of said user.
- Said mobile communication device may be, e.g., a mobile phone, a remote control or the like.
- Said functional connection may be or comprise a short-range communication network, e.g., via Bluetooth, IrDA, induction, RF, FM or the like.
- the hearing device system may comprise one hearing device for each of the user's ears, typically with at least one input transducer each.
- two transmitters may be foreseen in the hearing device (one for signals received near each ear).
- a hearing device maintenance system according to the invention is specified in claim 10.
- the receiver may be comprised in a (mobile) communication device.
- said receiver is located remote from the hearing device. At least, it may be located remote from the hearing device.
- the method for maintaining a hearing device system comprising at least one hearing device is specified in claim 12.
- the step of converting in the hearing device said incoming acoustical sound into audio-representing signals may, of course, comprise further signal processing.
- the method comprises the step of transmitting said audio-representing signals from the hearing device system to a hearing device support provider via a long-range communication connection comprising said long-range communication network.
- the method comprises the step of receiving support from said hearing device support provider in reaction to said transmission of said audio-representing signals.
- This reception of support may include, e.g., a telephone call, a personal meeting, some conversation, the reception of data.
- Said communication connection may be a bidirectional connection.
- the method comprises the step of receiving said support via said long-range communication connection.
- the method may comprise the step of transmitting hearing-device-related data to said long-range communication network.
- the method comprises the step of establishing said long-range communication connection upon a request by said support provider.
- the user does not necessarily have to take further actions like for establishing (initiating) said long-range communication connection. This can be done by the support provider.
- Said support received by the user may comprise, e.g., information, speech, advice, data, new (or amended) parameters, new (or amended) program settings and others.
- Said transmission of said audio-related signals from the hearing device system to a receiver means, that a transmission takes place by means of at least said transmitter or using at least said transmitter.
- a receiver e.g., belonging to a support provider
- further communication connections and/or communication networks may be comprised.
- Said transmission is usually meant to take place from the location, in which said incoming acoustical signals are received.
- said transmission takes place "online”, immediately, without appreciable delay or at least without a willingly added delay.
- audio-related signals are sent while incoming acoustical sound (to be converted into audio-related signals to be transmitted) is received.
- the method for maintaining a hearing device system may also be considered, e.g., as a method for surveilling and/or repairing and/or fitting and/or fine-tuning and/or supporting a hearing device or hearing device system, or the like.
- Fig. 1 shows a schematic diagram of a hearing device maintenance system 1.
- the hearing device maintenance system 1 comprises a hearing device system 10, a communication connection 2 functionally connected to the hearing device system 10, and a receiver 38, which is also functionally connected to the communication connection 2.
- the hearing device system 10 comprises an input transducer 13, e.g., a microphone, a signal processor 15, e.g., a digital signal processor (DSP), an output transducer 14, e.g., a loudspeaker, and a transmitter (TR) 18. It may also comprise a controller 16, embodied in hardware and/or in software. The controller controls the way of functioning of various parts of the hearing device system 10, in particular of the DSP 15 and the transmitter 18.
- DSP digital signal processor
- TR transmitter
- the hearing device system 10 receives incoming sound 5 (sound waves) in the input transducer 13, which converts the incoming acoustical sound 5 into audio-representing signals 7, which are electrical signals.
- the audio-representing signals 7 are processed, e.g., filtered, frequency-dependently amplified, compressed, so as to form processed audio-representing signals 72, and, possibly after (further) amplification fed to the output transducer 14.
- the not-processed audio-representing signals are referred to as 71.
- the processed audio-representing signals 72 are converted into signals 6 to be perceived by a user of the hearing device system 10. This can, e.g., be outgoing sound (sound waves) or electrical signals adapted to stimulate nerves.
- the DSP 15 may be programmed with various hearing programs or at least with a number of hearing device parameters, so that a hearing sensation adequate for the user is achieved.
- the transmitter 18 is provided with audio-representing signals 7, which can be processed audio-representing signals 72 and/or not-processed audio-representing signals 71, and transmits them to a communication network 2, in particular to a long-range communication network 21.
- Said audio-representing signals 7 are transmitted via communication connection 2, in particular long-range communication connection 21, to a receiver 38 and to a support provider 3.
- Said hearing device support provider may be or comprise an individual (see, e.g., Figs. 2 and 5 ).
- Said individual can be a person associated with a manufacturer of said hearing device, e.g., a person of the support or trouble-shooting department of the hearing device manufacturer.
- Said individual can be associated with a hearing device seller.
- the person may be a hearing device fitter.
- the individual may be a hearing device specialist, an audiologist or another person trained or knowledgeable in the respective hearing devices.
- said hearing device support provider comprises a computer with a support software. That computer may be located and/or owned and/or maintained by the hearing device manufacturer or by the hearing device seller or another above-named individual.
- the hearing device 10 comprises, in addition, a receiver, and the support provider 3 may transmit signals, data or the like to that receiver via the communication connection 2 (or another communication connection) using a transmitter. This is a way how the user may receive support from the support provider 3.
- Fig. 2 shows another view of a hearing device maintenance system 1.
- the hearing device maintenance system 1 of the schematic illustration of Fig. 2 comprises a hearing device system 10, which comprises two hearing devices 11,11', which are each worn near an ear of the user 90 of the hearing device system 10, and a remote control 12.
- Each hearing device 11,11' comprises at least one input transducer 13,13' for converting incoming sound 5,5'.
- audio-representing signals 7 are transmitted from hearing device 11 to the remote control 12.
- the remote control 12 comprises a transmitter 18 for transmitting said audio-representing signals 7 to long-range communication network 2. Audio-representing signals 7 picked-up in hearing device 11' can be transmitted to hearing device 11 via a connection 17, which may be wireless or wire-bound (indicated as a dashed line in Fig. 2 ). It is also possible to transmit the audio-representing signals 7 picked-up in hearing device 11' directly to the remote control 7.
- the short-range connection to the remote control 12 is wireless, e.g., according to the Infrared Data Associate Protocol (IdDA), but could also be wire-bound.
- IdDA Infrared Data Associate Protocol
- the audio-representing signals 7 are received by a mobile phone 45 belonging to support provider 3, and which, accordingly, functions as a receiver 38 for said audio-representing signals 7 from long-range communication network 21. Since the audio quality of sound produced by mobile phones is usually not very good, a transducer 39 (loudspeaker, hifi audio system or the like) is connected, e.g., via a wire-bound connection 80, to the mobile phone 45.
- a transducer 39 (loudspeaker, hifi audio system or the like) is connected, e.g., via a wire-bound connection 80, to the mobile phone 45.
- the hearing device support provider 3 can perceive signals, which represent (or at least stem from) the acoustical environment, in which the user 90 is located, while the hearing device support provider 3 himself is located far distant from the user 90 and said acoustical environment.
- the support provider 3 is embodied as an individual 31, but it might be embodied as a computer system (see e.g., Fig. 4 ).
- the support provider 3 will analyze what has been picked-up by one or both of input transducers 13,13', in processed or not-processed form.
- the support provider 3 can provide support 30 (indicated as thin dashed line) to the user.
- the support 30 may be or comprise, e.g., a new set of hearing device parameters, by means of which the hearing sensation of the user 90 in his current acoustical environment is improved, or other data, as well as audio signals.
- the support 30 may be provided while the user is in said acoustical environment, e.g., it can be provided online via the long-range communication connection 2 connecting the support provider 3 and the user 90 (this, of course also applies to other embodiments, e.g., the one of Fig. 1 ). It is also possible that the support 30 is provided later to the user 90, e.g., upon a coming-up meeting of user 90 and support provider 3.
- the support provider 3 can be advantageous to provide the support provider 3 with both, processed 72 and not-processed 71 audio-representing signals. This enables the support provider 3 to compare, what has been picked up by input transducer(s) 13,13', and should help to understand, why the processed signals 72 do not yet provide the desired hearing sensation at the user 90.
- the support provider 3 can be advantageous to provide additional information or data, like hearing device parameters, in particular with parameters currently employed in the hearing device 10. This should enable the support provider 3 to understand, why the user 90 is not content with his hearing device's performance and amend said hearing device parameters to improve the hearing device's performance.
- Fig. 3 shows a block diagram of a method for maintaining a hearing device system comprising at least one hearing device.
- the hearing device user located in his acoustical environment, encounters a hearing device problem.
- a possible problem could for example be that the understandability of speech is not satisfying to the user. This may be caused by not-optimally adjusted hearing device parameters or by some malfunction, e.g., of a signal processor or of a transducer.
- step 200 the hearing device user contacts the remotely located support provider. This may take place via a communication connection between the hearing device user and the support provider established in step 300 (by the support provider or by the hearing device user), or via some other communication connection. E.g., the user informs the support provider that he has a problem or inconvenience, and how that problem or inconvenience manifests. Then the support provider (or the user) takes action to establish the communication connection for transmitting audio-representing signal.
- step 400 audio-related signals obtained from acoustical sound out of the hearing device user's acoustical environment is transmitted to the support provider via said communication connection established between the hearing device user and the support provider.
- step 500 the transmitted audio-related signals are analyzed by the support provider.
- step 600 the hearing device user receives support from the support provider.
- the communication connection between the user and the support provider can be embodied in various ways; and a possible communication within different parts of the hearing device can be embodied in various ways. Examples follow below.
- the communication connection between the two will practically always involve a long-range communication connection and/or a long-range communication network.
- Fig. 4 shows a schematic illustration of a hearing device maintenance system 1 and a corresponding communication connection 2.
- the hearing device system 10 comprises a remote control 12, with which it communicates wirelessly via a short-range communication network 17 according to the Bluetooth protocol.
- the hearing device's transmitter is comprised in the remote control and transmits audio-representing signals 7 and hearing-device-related data 75 to the internet 21' (www).
- To the internet 21' connected is also a computer 33, which functions as a support provider 3.
- the computer 33 may comprise speech guidance, so as to ease the communication between the user and the computer 33. It is also possible that the computer 33 merely stores or forwards the audio-representing signals 7 for further analysis (e.g., by an individual).
- Fig. 5 shows a schematic illustration of another hearing device maintenance system 1 and a corresponding communication connection 2.
- the transmitter of the hearing device system 10 is in this case comprised in a (mobile) communication device 40, in this case a personal digital assistant 42 (PDA), which is part of the hearing device system 10.
- PDA personal digital assistant
- the PDA 42 is functionally connected to a GPRS communication network (General Packet Radio Service network), via which the internet 21' is accessed.
- GPRS communication network General Packet Radio Service network
- To the internet 21' connected (e.g., as indicated through a wire-bound connection 80) is also a computer 35 belonging to the hearing device support provider 3.
- An individual 31 associated with the hearing device seller or associated with the hearing device manufacturer, e.g. an employee of the service department of the hearing device manufacturer, can receive information sent via the described communication connection 2 through said computer 35, e.g., as an e-mail.
- Said communication connections 2 usually comprise at least one long-range communication connection.
- That long-range communication connection may involve a long-range communication network.
- the long-range communication connection may be wireless or wire-bound. It may, e.g., involve the Global System for Mobile Communications (GSM), the Universal Mobile Communications System (UMTS), the General Packet Radio Service (GPRS), the Enhanced Data Rate for GSM Evolution (EDGE) or Cellular Digital Packet Data (CDPD) or the like. It may involve the short message system (SMS) and/or e-mails, hypertext transfer protocol (HTTP) messages and Transmission Control Protocol / Internet Protocol messages (TCP/IP).
- a communication connection 2 may (also) comprise a short-range communication connection.
- wireless and/or wire-bound communication connections in particular, short-range communication connections.
- Short-range communication connections may comprise at least one short-range communication network. They may comprise a radio communication network like, e.g., Digital Enhanced Cordless Telephony (DECT), Wireless Local area networks (WLAN), Bluetooth, or an optical communications network, like, e.g., according to the Infrared Data Associate Protocol (IdDA), or the like.
- a radio communication network like, e.g., Digital Enhanced Cordless Telephony (DECT), Wireless Local area networks (WLAN), Bluetooth, or an optical communications network, like, e.g., according to the Infrared Data Associate Protocol (IdDA), or the like.
- DECT Digital Enhanced Cordless Telephony
- WLAN Wireless Local area networks
- Bluetooth Bluetooth
- optical communications network like, e.g., according to the Infrared Data Associate Protocol (IdDA), or the like.
- IdDA Infrared Data Associate Protocol
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- Near-Field Transmission Systems (AREA)
Claims (18)
- Hörgerätesystem (10) umfassend wenigstens ein Hörgerät (11; 11'), wobei das System (10) Folgendes umfasst:- einen Eingangswandler (13; 13'), der dafür geeignet ist, eintreffenden akustischen Schall (5; 5') zu empfangen und den eintreffenden akustischen Schall in Audioinhalte repräsentierende Signale (7) umzuwandeln;- einen Signalprozessor (15), der dafür geeignet ist, die Audioinhalte repräsentierenden Signale (7) zu verarbeiten;- einen Ausgangswandler (14), der dafür geeignet ist, Audioinhalte repräsentierende Signale (7), die aus dem eintreffenden akustischen Schall (5; 5') gewonnen wurden, in Signale (6) umzuwandeln, die durch einen Benutzer (90) des wenigstens einen Hörgeräts (11; 11') wahrzunehmen sind; und- einen Sender (18), der dafür geeignet ist, Audioinhalte repräsentierende Signale (7), die aus dem eintreffenden akustischen Schall (5; 5') gewonnen wurden, an ein Weitbereichskommunikationsnetz (21; 21') zu senden,wobei das System (10) in einem normalen Betriebsmodus betreibbar ist, in dem:- der Eingangswandler (13; 13') dafür geeignet ist, den eintreffenden akustischen Schall (5; 5') zu empfangen und ihn in die Audioinhalte repräsentierenden Signale (7) umzuwandeln;- der Signalprozessor (15) dafür geeignet ist, die Audioinhalte repräsentierenden Signale (7), die aus dem eintreffenden akustischen Schall (5; 5') gewonnen wurden, zu verarbeiten, wodurch verarbeitete Audioinhalte repräsentierende Signale (72) erzeugt werden; und- der Ausgangswandler (14) dafür geeignet ist, die verarbeiteten Audioinhalte repräsentierenden Signale (72) in die Signale (6; 6') umzuwandeln, die von dem Benutzer (90) des wenigstens einen Hörgeräts (11; 11') wahrzunehmen sind,und dadurch gekennzeichnet ist, dass das System (10) ferner in einem Wartungsmodus betreibbar ist, in dem:- der Sender (18) dafür geeignet ist, die verarbeiteten Audioinhalte repräsentierenden Signale (7, 72) und die Audioinhalte repräsentierenden Signale (7, 71) über eine Weitbereichskommunikationsverbindung (21; 21'), die das Weitbereichskommunikationsnetz (21; 21') umfasst, ohne merkliche Verzögerung von dem Hörgerätesystem (10) an einen entfernt angeordneten Hörgeräte-Support-Anbieter (3) zu senden und in Reaktion auf das Senden der verarbeiteten Audioinhalte repräsentierenden Signale (7, 72) und der Audioinhalte repräsentierenden Signale (7, 71) Support (30) von dem Hörgeräte-Support-Anbieter (3) erhalten.
- System (10) nach Anspruch 1, wobei im Wartungsmodus das Hörgerät betreffende Daten (75) durch den Sender (18) an das Weitbereichskommunikationsnetz (21; 21') gesendet werden.
- System (10) nach Anspruch 2, wobei die das Hörgerät betreffenden Daten (75) wenigstens eines aus der Gruppe umfassen, die Folgendes umfasst: Fabrikat des Hörgeräts, Modell des Hörgeräts, Seriennummer, aktueller Systemstatus des Hörgeräts, Programmparameter des Hörgeräts, protokollierte Daten.
- System (10) nach einem der vorhergehenden Ansprüche, wobei das wenigstens eine Hörgerät (11; 11') in oder nahe einem Ohr des Benutzers (90) zu tragen ist.
- System (10) nach einem der vorhergehenden Ansprüche, wobei das wenigstens eine Hörgerät (11; 11') wenigstens eines aus der Gruppe umfasst, die den Eingangswandler (13; 13'), den Ausgangswandler (14) und den Signalprozessor (15) umfasst.
- System (10) nach einem der vorhergehenden Ansprüche, umfassend ein Mobilkommunikationsgerät (12; 42), das den Sender (18) umfasst und funktionell mit dem wenigstens einen Hörgerät (11; 11') verbunden ist.
- System (10) nach Anspruch 6, wobei die funktionelle Verbindung ein Kurzbereichskommunikationsnetz (17) ist oder umfasst.
- System (10) nach Anspruch 1, wobei der Hörgeräte-Support-Anbieter eine Person ist oder umfasst.
- System (10) nach Anspruch 1, wobei der Hörgeräte-Support-Anbieter ein(en) Computer mit einer Support-Software ist oder umfasst.
- Hörgeräte-Wartungssystem (1), umfassend:- ein Hörgerätesystem (10) nach einem der Ansprüche 1 bis 9, wobei der Sender (18) des Hörgerätesystems (10) funktionell mit dem Weitbereichskommunikationsnetz (21; 21') verbunden ist;- einen Empfänger (38), der funktionell mit dem Weitbereichskommunikationsnetz (21; 21') verbunden ist und der dafür geeignet ist, die Audioinhalte repräsentierenden Signale (7) zu empfangen, die durch den Sender (18) gesendet werden, wobei der Empfänger (38) zu dem Hörgeräte-Support-Anbieter (3) gehört.
- Hörgeräte-Wartungssystem (1) nach Anspruch 10, wobei der Empfänger (38) von dem wenigstens einen Hörgerät (11; 11') entfernt angeordnet ist.
- Verfahren zum Warten eines Hörgerätesystems (10), umfassend wenigstens ein Hörgerät (11; 11'), wobei das Verfahren die folgenden Schritte umfasst:- Empfangen eines eintreffenden akustischen Schalls (5; 5') in dem wenigstens einen Hörgerät (11; 11');- Umwandeln des eintreffenden akustischen Schalls (5; 5') in Audioinhalte repräsentierende Signale (7) in dem wenigstens einen Hörgerät (11; 11');- Verarbeiten der Audioinhalte repräsentierenden Signale (7), die aus dem eintreffenden akustischen Schall (5; 5') gewonnen wurden, wodurch verarbeitete Audioinhalte repräsentierende Signale (72) erzeugt werden;- Umwandeln der verarbeiteten Audioinhalte repräsentierenden Signale (72) in Signale (6; 6') die durch einen Benutzer (90) des wenigstens einen Hörgeräts (11; 11') wahrzunehmen sind,wenn das System (10) in einem normalen Betriebsmodus betrieben wird,
dadurch gekennzeichnet, dass es ferner die folgenden Schritte umfasst:- Senden der verarbeiteten Audioinhalte repräsentierenden Signale (7, 72) und der Audioinhalte repräsentierenden Signale (7, 71) von dem Hörgerätesystem (10) über eine Weitbereichskommunikationsverbindung (21; 21'), die ein Weitbereichskommunikationsnetz (21; 21') umfasst, ohne merkliche Verzögerung an einen entfernt angeordneten Hörgeräte-Support-Anbieter (3); und- Erhalten von Support (30) von dem Hörgeräte-Support-Anbieter (3) in Reaktion auf das Senden der verarbeiteten Audioinhalte repräsentierende Signale (7, 72) und der Audioinhalte repräsentierenden Signale (7, 71), wenn das System (10) in einem Wartungsmodus betrieben wird. - Verfahren nach Anspruch 12, umfassend den Schritt des Erhaltens von Support (30) über die Weitbereichskommunikationsverbindung (21; 21').
- Verfahren nach Anspruch 12 oder 13, umfassend den Schritt des Sendens von das Hörgerät betreffenden Daten (75) an das Weitbereichskommunikationsnetz (21; 21').
- Verfahren nach Anspruch 12 und einem der Ansprüche 13 und 14, umfassend den Schritt des Herstellens der Weitbereichskommunikationsverbindung (21; 21') auf Anforderung durch den Support-Anbieter (3).
- Verfahren nach Anspruch 12, wobei der Hörgeräte-Support-Anbieter (3) eine Person ist oder umfasst.
- Verfahren nach Anspruch 12, wobei der Hörgeräte-Support-Anbieter (3) ein(en) Computer mit einer Support-Software ist oder umfasst.
- Verwendung des Verfahrens nach einem der Ansprüche 12 bis 17 zum Überwachen und/oder Reparieren und/oder Anpassen und/oder Feineinstellen und/oder Supporten des wenigstens einen Hörgeräts (11, 11') oder des Hörgerätesystems (10).
Priority Applications (1)
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EP05798676.2A EP1897409B1 (de) | 2005-06-27 | 2005-11-08 | Hörgerätesystem, hörgeräte-wartungssystem und verfahren zum warten eines hörgerätesystems |
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EP05013793A EP1657958B1 (de) | 2005-06-27 | 2005-06-27 | Kommunikationssystem und Hörgerät |
PCT/CH2005/000661 WO2007000063A1 (en) | 2005-06-27 | 2005-11-08 | Hearing device system, hearing device maintenance system, and method for maintaining a hearing device system |
EP05798676.2A EP1897409B1 (de) | 2005-06-27 | 2005-11-08 | Hörgerätesystem, hörgeräte-wartungssystem und verfahren zum warten eines hörgerätesystems |
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EP1897409A1 EP1897409A1 (de) | 2008-03-12 |
EP1897409B1 true EP1897409B1 (de) | 2018-06-27 |
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EP (2) | EP1657958B1 (de) |
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CA (1) | CA2611846A1 (de) |
DK (1) | DK1897409T3 (de) |
WO (2) | WO2007000063A1 (de) |
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Also Published As
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DK1897409T3 (en) | 2018-08-13 |
US20060291680A1 (en) | 2006-12-28 |
CA2611846A1 (en) | 2006-11-16 |
WO2006120256A2 (en) | 2006-11-16 |
EP1657958B1 (de) | 2012-06-13 |
AU2006245680A1 (en) | 2006-11-16 |
US8620013B2 (en) | 2013-12-31 |
US20070036280A1 (en) | 2007-02-15 |
WO2007000063A1 (en) | 2007-01-04 |
US8009848B2 (en) | 2011-08-30 |
US20100202638A1 (en) | 2010-08-12 |
EP1897409A1 (de) | 2008-03-12 |
EP1657958A1 (de) | 2006-05-17 |
AU2006245680B2 (en) | 2010-11-18 |
WO2006120256A3 (en) | 2006-12-28 |
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