Classifications

• • G—PHYSICS
  • G06—COMPUTING; CALCULATING OR COUNTING
  • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
  • G06Q30/00—Commerce
  • G06Q30/02—Marketing; Price estimation or determination; Fundraising

Definitions

• the present invention generally relates to computer information systems, and more particularly to user-interactive systems for integrating retail transaction data with merchant advertising information over computer networks, such as the Internet.
• advertisements may be displayed to users in the form of scrolled text at the bottom of a television or computer screen.
• the main program occupies most of the end user's visual field and a smaller portion is occupied by advertisements and the like on a "scroll bar" or similar visual device along the periphery of the screen.
• this relationship is reversed; that is, the information portion of the screen occupies a small part of the screen, such as horizontally scrolling image region at the top or bottom of the display, and the remainder of the screen is occupied by advertisements, "infomercials" and the like.
• ISPs Internet Service Providers
• Some Internet Service Providers (ISPs) give users free access to the Internet, provided the user agrees to view advertisements in their browser.
• the advertisements are randomly presented to the user with no regard for the user's interests, needs, or desires.
• the conventional "pop up" windows are a prime example of this particular type of advertisement.
• the present invention mixes advertising and information content dissemination in a manner unlike the examples mentioned above.
• the present invention disseminates information and advertisements to subscriber's computers in a system where the advertisements are related to the underlying information, and where the advertisements can be selectively displayed by the user.
• Methods and systems consistent with the principles of the present invention can thus provide the right advertisement, to the right person, in a manner that is not intrusive or otherwise objectionable to the user.
• the present invention includes a networked data-handling system including a plurality of vendor, creditor, and customer servers/computers.
• the vendor server is programmed to receive transaction records from point of sale terminals, and to cause the transaction records to be sent to a creditor server operated by a particular creditor.
• the vendor server also stores vendor advertisements in the form of hypertext transfer protocol (HTTP) pages for transmission to requesting customer computers.
• HTTP hypertext transfer protocol
• the creditor server is programmed to receive transaction records from vendor servers, to create an electronic account statement comprised of a plurality of transaction records, each with an associated merchant WEB page advertisement, and to cause electronic account statements to be sent to each customer's computer.
• Embedded within the electronic statement are "tags" which appear on the statement as a selected merchant's logo, name, or other symbol readily associated with the merchant. If the consumer clicks on these "tags" they are presented with relevant content.
• Relevant content includes, but is not limited to, a merchant Web page, a special coupon or discount, a Web page of general information, or even a link to a chat room.
• the invention is programmed in such a way to provide the selective display of content based on the preferences of the statement issuer.
• a user purchases a good or a service and a transaction record is created by a vendor server.
• the vendor server will transmit a plurality of transaction records to the creditor server for payment processing.
• the creditor server receives a transaction record from a vendor server, it first determines whether the identified vendor has purchased rights to the transaction record. In other words, has Home DepotTM agreed to pay to have a Home Depot tag embedded next to transaction records appearing on a customer's account statement. If the vendor has not purchased the rights, the system identifies an alternate vendor (who has purchased rights), chat room, or other Web site that is relevant to the transaction record. Once an alternate vendor or site has been identified, the creditor server may create the transaction record with an embedded tag to the identified Web page.
• a creditor server will compile a transaction report for their customers and provide secure, on-line access by each customer to their respective transaction report.
• a customer retrieves the report, he/she can review the transactions for accuracy and if desired, click on the associated tag to be routed to a vendor's home page, a related vendor's home page, an on-line coupon site, or an informational site related to the specific transaction.
• a creditor server is programmed to select an alternate vendor from a preferred list vendors according to predetermined criteria (e.g., desired frequency for advertising the vendor's web page, advertising revenue received from the particular vendor, etc.) when the vendor associated with the transaction record has not purchased rights to the transaction record.
• the present invention creates an attractive avenue for integrating vendor advertisements into an electronic account statement and, thereby, provides customers with meaningful advertisements reflective of their purchasing habits that simultaneously provides advertisers with a worthwhile and beneficial avenue for advertising their merchandise.
• FIG. 1 is a block diagram of an exemplary network system architecture, in accordance with an aspect of the present invention.
• FIG 2 is a more detailed block diagram of the vendor server of Figure 1 ;
• Figure 3 is a schematic representation of a transaction record, in accordance with an aspect of the present invention.
• Figure 4 is a more detailed block diagram of the creditor server of Figure 1 ;
• Figure 5 is a schematic representation of a customer database record, in accordance with an aspect of the present invention;
• Figure 6 is a schematic representation of a client advertiser database record, in accordance with an aspect of the present invention;
• Figure 7 a more detailed block diagram of the customer computer of Figure 1;
• Figure 8 is an exemplary flow chart of the data-handing network, in accordance with another aspect of the present invention;
• Figure 9 is an exemplary flow chart of the logic flow of the software architecture components of the vendor server, in accordance with an aspect of the present invention;
• Figure 10 is an exemplary flow chart of the logic flow of the software architecture components of the creditor server, in accordance with an aspect of the present invention.
• Figure 11 is a representation of an electronic account statement, in accordance with yet another aspect of the present invention.
• the features and aspects of the invention described herein may be implemented as logical operations in a computing system.
• the logical operations of the present invention may be implemented: (1) as a sequence of computer implemented steps running on the computing system and (2) as interconnected machine modules within the computing system.
• the implementation is a matter of choice dependent on the performance requirements of the computing system implementing the invention. Accordingly, the logical operations making up the features of the invention described herein are referred to variously as operations, steps, or modules.
• the operating environment in which the present invention is used encompasses general distributed computing systems wherein general purpose computers, workstations, or personal computers are connected via communication links of various types.
• programs and data are made available by various members of the system.
• users at remote terminals in a network communicate through the network to a server or a web site and are able to download data from the server or web site to the user's client work station.
• a web browser program on a client station for browsing a network such as the Internet
• the server workstation with which the browser station is communicating during a download will be referred to as the server.
• a system in accordance with the present invention comprises a plurality of vendor, creditor and customer computers. Each type of computer (vendor, creditor, and customer) may be generally similar to every other type of computer including a central processing unit, display device, and operator input device.
• each type of computer may also perform operations described herein as being performed by every other type of computer.
• the distributed system may comprise any one of a number of types of networks over which client computers and server computers communicate, including local area networks (LANs), wide area networks (WANs), the Internet and any other networks that distribute processing and share data among a plurality of nodes.
• the on-line services typically provide functionality such as electronic mail (email), file transfer protocol (FTP), and World Wide Web (WWW) access.
• the programs, processes, methods, etc. described herein are not related or limited to any particular computer or apparatus. Rather, various types of general purpose machines may be used with programs constructed in accordance with the teachings described herein.
• WWW is a graphical subnetwork of the Internet.
• the web browser handles the function of locating and targeting information on the Internet and displaying information provided by a web server.
• WWW utilizes the technology called "hypertext" to organize, search and present information on the Internet.
• a user can select a word (“hypertext word”) from a viewed document, and be linked to another document featuring information related to the word. These links are within the Web server domain and result in a progressively deeper search or base of choices.
• a service provider can, with an Internet address and a hypertext editor, develop a hypertext document called a "home page", which a user may explore when he/she visits the provider's Web server.
• This home page furnishes information about the service offered by the provider through use of graphic images, sound, hyperlink choices, etc. With that information, the user is guided through the home page to select the service and desired service features.
• FIG. 1 a networked data handling system 10 of the present invention is illustrated in which a plurality of interconnected computers and microprocessors are provided for hosting a plurality of operating systems.
• the data handling system 10 can be comprised of PentiumTM based microprocessors operating on Windows/NT, UNIX and/or Windows/CE operating systems.
• the present invention may be embodied on a variety of different platforms, including Macintosh, UNIX, NextStep, MS-DOS, and the like.
• FIG. 1 shows data handling system 10 as comprising a communications network (such as the Internet) 14 and only a single vendor server 12, creditor server 16 and customer computer 18.
• a communications network such as the Internet
• data handling system 10 includes one or more vendor servers 12, creditor servers 16 and customer computers 18.
• Each vendor server 12, creditor server 16 and customer computer 18 is coupled to the network or Internet 14 via a communications link 20.
• each vendor server 12 is also logically coupled to a plurality of point-of-sale (P.O.S.) terminals 24. These point-of-sale terminals 24 perform the functions commonly associated with a typical computerized, cash register.
• P.O.S. point-of-sale
• terminals 24 process cash and credit transactions, update merchandise inventories and transmit relevant data to an associated vendor server 12 to aid in the creation of management reports. Terminals 24 also aid in the transmission of credit data to an appropriate creditor server 16.
• a vendor server 12 is preferably operated by a retail establishment (e.g., Macy's, K-mart, Border's, etc.)
• the main role of vendor server 12 is to collect electronic transaction records (see FIG. 3) from associated point-of-sale terminals 24, process the transaction records with the appropriate creditor server 16 and to maintain a database of the vendor's Web-based advertisements (see FIG. 2).
• the vendor server 12 preferably includes a main memory
• the vendor server 12 is preferably connected to an internal or external modem 250 or like device for communication with the network 14.
• the vendor server 12 may be connected via an ISDN adapter and an ISDN line for communications with the network 14.
• the mass storage device 240 maintains customer transactions records 300 and a database of the vendor's advertisements 28.
• a customer transaction record 300 is created every time a customer purchases merchandise with a credit card. While this specification describes the process in the context of credit card transactions, it is important to note that any type of retail transaction (cash, credit, debit, etc.) can serve as the underlying transaction for this invention without departing from the scope and intent of this invention.
• a transaction record 300 is transmitted to the vendor server 12 for storage in the mass storage device 240.
• the vendor advertisements 28 are comprised of a collection of vendor advertisements in the form of, for example, WEB pages. Individual advertisements are generally sent in the form of Hyper-Text Markup Language (HTML) pages across communication link 20 to a WEB browser operating on a requesting customer computer 18.
• HTML Hyper-Text Markup Language
• the electronic transaction records 300 consist of information identifying: the vendor 305; the customer 320; and the credit transaction 340.
• the vendor information 305 may comprise a vendor name 310, a vendor home page address 312, and a vendor designation 315.
• the vendor designation 315 includes data indicating one or more vendor specialties, which correspond to specific business areas pursued by a particular vendor. Examples of vendor specialties include housewares, outerwear, furniture, books, electronics, etc.
• the customer information 320 is comprised of data relating to the customer and creditor including a customer's name 326, a customer's credit card number 328, a creditor's name 335, a creditor's address 337 and a creditor's email address 338.
• Transaction information 340 includes transaction data such as the date/time of the purchase 342, the items purchased 344 and the transaction sales amount 350.
• FIG. 4 shows a creditor server 16 in accordance with an aspect of the present invention.
• a creditor server 16 will typically be operated and maintained by a credit processing institution (e.g., Visa, Mastercard, American Express, Discover, etc.) for the purpose of compiling its customers' transactions, distributing monthly invoices to customers, collecting funds from card holders and distributing funds to appropriate vendors.
• creditor server 16 preferably includes a main memory 400, a display device 410, an input device 420, such as a keyboard and/or a pointing device, a mass storage device 440, a central processing unit (CPU) 430, and an internal or external modem 450.
• the mass storage device 440 of the creditor server 16 maintains a customer database 460, and a client advertiser database 470.
• Mass storage device 44 also stores a plurality of customer transaction records 300 to be compiled and reformatted as monthly electronic account statements.
• the customer database 460 is comprised of personal identification information for each customer as well as historic payment data.
• each customer database record includes a customer name 326, a credit card number 328, a mailing address 330, an electronic mail (email) address 332, an account balance 334, a credit line 336, and a credit line for cash 338.
• FIG. 6 illustrates an exemplary arrangement for the client advertiser database 470.
• the client advertiser database 470 may include one or more vendor specialties 620 and associated client advertisers 630.
• vendor specialties correspond to business areas pursued by typical retail vendors.
• Client advertisers 630 are vendors who have established agreements with a creditor to have their WEB page embedded in the creditor's electronic account statements. These client advertisers may be small retail outlets looking for high visibility market exposure, or they may be larger retail establishments seeking to enter into a new area of the market.
• FIG. 7 shows a more detailed representation of an exemplary customer computer 18, in accordance with an aspect of the present invention. As illustrated in FIG.
• the customer computer 18 includes a main memory 700, a display device 710, an input device 720, such as a keyboard and/or a pointing device, a mass storage device 740, a central processing unit (CPU) 730, and an internal or external modem 750.
• the mass storage device 740 of the customer computer 18 maintains an Internet browser 760 for directing the CPU 730 to perform various functions related to retrieving and viewing WEB pages stored on the Internet.
• the vendor server 12, creditor server 16, and customer computer 18 shown in FIG. 1 independently run interrelated software programs and function as a group to provide electronic account statements in accordance with the present invention. As shown in FIG. 8, the vendor server 12 in step 800 first transmits transaction records to the appropriate creditor server 16.
• the creditor server 16 in step 810 then creates or updates a monthly statement for each credit card number from the transaction records and transmits an electronic statement in step 820 to the appropriate customers' Web site or email address.
• a customer logged onto a customer computer 18 retrieves his/her monthly statement and may access vendor advertisements, on-line coupons, or related chat rooms associated with one or more entries present in the electronic account statement.
• FIG. 9 provides a more detailed explanation of the functions that may be performed by the vendor server 12 as part of step 800 in FIG. 8.
• the vendor server 12 first retrieves a transaction record from main memory 400.
• the vender server 12 determines whether the creditor name and address corresponds to a valid creditor ID. If it does, then logic flow proceeds to step 920.
• step 920 the vendor server 12 adds the valid record to the appropriate creditor's file.
• step 930 the vendor server 12 determines in step 930 whether all of the stored transaction records have been searched. If they have, then logic flow proceeds to step 940 and the creditor files are transmitted to the appropriate creditor.
• FIG. 10 illustrates the steps that may be performed by the creditor server 16 in step 810 of FIG. 8.
• the creditor server 16 receives a creditor file from the vendor server 12.
• security measures may be built into the operating program of creditor server 16 such that reception of a creditor file from a location other than a vendor server 12 is thwarted by the software.
• network 14 is a packet-switched network, wherein a message may be routed through many different nodes before reaching its destination, there is a risk of having a message containing the account information intercepted on the network.
• any well-known public key cryptographic algorithm may be utilized by the vendor server 12 to encrypt communications to creditor server 16.
• the creditor server 16 After receiving the creditor file, the creditor server 16 retrieves a transaction record 300 from the creditor file at step 1005. Next in step 1010, the creditor server 16 retrieves the credit card number 328, the vendor's name 310, the date and time of the purchase 342, and the sale amount 350 from the transaction record 300. In step 1020, the server 16 retrieves the vendor's home page address 312 from the transaction record 300. If in step 1030, the creditor server 16 determines that the vendor has not purchased rights to the transaction record, logic flow proceeds to step 1035 and the vendor specialties are retrieved from the transaction record. As discussed above, the vendor specialties may be used by the creditor server 16 to select an alternate advertiser with a WEB-based home page to link to the electronic account statement.
• the client advertiser database 470 stored on the mass storage device 440 is accessed.
• the server 16 compares the retrieved vendor specialties 315 with those found in the client advertiser database 470. When a match is found, the creditor server 16 retrieves the associated client advertiser 630 and its corresponding web-based home page at step 1050.
• the creditor server 16 may select an alternate advertiser based on the customer's specific purchases, the amount of revenue received from the specific advertiser, the amount of time that has elapsed since the advertiser's WEB page was linked to an electronic account statement, or any one of a plurality of different selection criteria.
• the creditor server 16 may select sites other than advertiser sites. For example, the creditor server may select on-line coupons to link to a transaction record, or a chat room specifically related to the transaction, etc.
• step 1070 the creditor server 16 stores the newly created record in a customer data file.
• step 1080 the creditor server 16 determines whether there are any more unprocessed transaction records in the creditor file. If there are, logic flow proceeds to step 1000 and another transaction record is retrieved. If there are no more records, then creditor server 16 determines in step 1090 whether it is the end of a predetermined transaction period, such as the end of the month.
• the creditor server 16 accesses the customer database 460 and retrieves the customer's email address 332. Creditor server 16 then transmits the electronic account statement with embedded tags to the customer's email address at step 1095. If it is not the end of the month, the process may terminate and the creditor server 16 will wait until a new creditor file is received from a vendor server before repeating the steps of FIG. 10. Once the creditor server has compiled the data, an electronic account statement similar to the example of FIG. 11 may be created. As shown in FIG. 11, the electronic account statement is comprised of summary information 1100, payment, credit, and adjustment information 1150, and transaction information 1175.
• Variations of the electronic account statement can be provided and constructed, including providing statements with an itemization of the actual purchases, account statements that specify foreign currencies, and payment and transaction information that includes comment lines.
• item 1170 indicates a link to a WEB page for El Sombrero Restaurant, which does not match the merchant
• the creditor computer may provide various management services such as gathering statistics on: (1) the number of times a typical customer invokes an electronic account statement link; (2) customer purchasing trends, as reflected in the electronic account statement, compared to the number of times the vendor's home page has been linked to an electronic account statement; (3) the number of "hits" on an advertiser's site compared to the number of times the vendor's home page has been linked to an electronic account statement; and (4) the frequency with which a vendor's home page is linked to an electronic account statement.
• a customer logged onto a customer computer 18 may view their electronic statement by accessing a secure Web page operating on the creditor server 16.
• the Web page will resemble the image depicted in FIG. 11.
• the customer is presented with a variety of links, initiated by "tags" for each statement line. Clicking on these links produces the content stored on the creditor server based on logic established for each link. In this way, customers can visit the home pages associated with their favorite business establishments as well as view sites of related merchants.
• a user logged onto the customer computer 18 activates the link 1160 contained within the electronic account statement, a second browser window will be created to display the contents of, for example, the "TOYS H US" home page. After the user reviews the contents of the displayed page, he/she may return to the electronic account statement to further review his/her account activity and activate other hyper links.
• a user logged onto a customer computer may access the creditor server's home page, and enter a user name and password to review an electronic account statement.
• the presence of a newly issued account statement may be indicated to the customer by email or through another type of notification mechanism.
• the present invention provides an efficient system and method for combining transaction data with merchant advertising information and presenting the combined information to a customer over the Internet
• the present invention has been described in relation to particular embodiments which are intended in all respects to be illustrative rather than restrictive, those skilled in the art will appreciate that different combinations of components will be suitable for practicing the present invention. Many commercially available substitutes, each having somewhat different cost and performance characteristics, exist for each of the components described above.
• the method of the present invention may conveniently be implemented in program modules that are based upon the flow charts in FIGS. 8-10.
• No particular programming language has been indicated for carrying out the various procedures described above because it is considered that the operations, steps and procedures described above and illustrated in the accompanying drawings are sufficiently disclosed to permit one of ordinary skill in the art to practice the instant invention.
• computers and operating systems which may be used in practicing the instant invention and therefore no detailed computer program could be provided which would be applicable to these many different systems.
• Each user of a particular computer will be aware of the language and tools which are most useful for that user's needs and purposes.

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• Business, Economics & Management (AREA)
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• Engineering & Computer Science (AREA)
• Accounting & Taxation (AREA)
• Development Economics (AREA)
• Finance (AREA)
• Economics (AREA)
• Game Theory and Decision Science (AREA)
• Entrepreneurship & Innovation (AREA)
• Marketing (AREA)
• Physics & Mathematics (AREA)
• General Business, Economics & Management (AREA)
• General Physics & Mathematics (AREA)
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• 2001
  • 2001-04-12 EP EP01924946A patent/EP1616292A1/fr not_active Withdrawn
  • 2001-04-12 WO PCT/US2001/011883 patent/WO2001080125A2/fr not_active Application Discontinuation
  • 2001-04-12 AU AU2001251551A patent/AU2001251551A1/en not_active Abandoned

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