CN208046719U - Value added voice service system - Google Patents
Value added voice service system Download PDFInfo
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- CN208046719U CN208046719U CN201721198516.7U CN201721198516U CN208046719U CN 208046719 U CN208046719 U CN 208046719U CN 201721198516 U CN201721198516 U CN 201721198516U CN 208046719 U CN208046719 U CN 208046719U
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Abstract
The utility model discloses a kind of value added voice service systems, including：It is deployed in multiple voice value-added service servers in each region；The accessing user for one or more voice value-added service server in the voice value-added service server is set to register Virtual User and be committed to script resolution server IVRS, it receives the control instruction of script resolution server and voice value-added service the Platform Server CTIS, the CTIS for being back to one or more of voice value-added service servers has data communication connection with each voice value-added service server foundation respectively；It is set to read preconfigured script file after receiving the Virtual User and analyze the IVRS, the IVRS and the CTIS foundation that decoding forms the control instruction and has data communication connection.It is using the technical solution of the utility model, the voice value-added service of various regions is unified to a platform, it can realize that each zone user, resource interconnect so that each area's platform user shared resource.
Description
Technical field
The utility model is related to the communications fields, in particular to a kind of value added voice service system.
Background technology
Existing voice value-added service needs to establish the system platform of a set of C Plus Plus exploitation in various regions, referring to Fig. 1 institutes
Show.The IVR operation systems platform mainly completes the access of various regions call voice value-added service, and various regions operation flow is needed for each
Ground is individually developed, while having to understand that the professional of C Plus Plus could develop.Due to each department business difference, thus
So that research and development maintenance personnel's workload is huge.It is also needed to whole system maintenance shut-downs in addition, replacing IVR operation flows every time.
Various regions operator, because the problems such as clearing charging, limitation user can only dial from operator's platform belonging to its number
Enter system, the user of each platform, resource cannot all interconnect so that platform user is single, and resource can not be shared.
Utility model content
The main purpose of the utility model is that a kind of value added voice service system is disclosed, at least to solve the relevant technologies
Middle various regions operator, limitation user can only be from operator's platform dial-in systems belonging to its number, and the user of each platform, resource are all
It cannot interconnect so that platform user is single, the problem that resource can not be shared.
According to the utility model, a kind of value added voice service system is provided.
Value added voice service system according to the present utility model includes：It is deployed in multiple voice value-added services clothes in each region
Business device；It is set to as accessing user's note of one or more voice value-added service servers in the voice value-added service server
Volume is at Virtual User and is committed to script resolution server IVRS, receives the control instruction of script resolution server and is back to institute
State voice value-added service the Platform Server CTIS, the CTIS of one or more voice value-added service servers respectively with it is each
The voice value-added service server foundation has data communication connection；It is set to read after receiving the Virtual User and match in advance
The script file set simultaneously analyzes decoding and forms the IVRS, the IVRS and the CTIS of the control instruction and establish and have data
Communication connection.
Preferably, each voice value-added service server is integrated with establishes at least one of connection with accessing user
Voice plate card.
Preferably, each voice value-added service server is connect by public network with the CTIS respectively.
Preferably, each voice value-added service server is based respectively on Transmission Control Protocol and the CTIS transmission datas.
Preferably, above system further includes：The database interface server for there are data to communicate to connect is established with the IVRS
DBAS, the DBAS are stored with the business datum of each region accessing user.
Preferably, deployment is opened on a different computer for the CTIS, the IVRS and the DBAS points, it is described more
A voice value-added service server shares the CTIS.
Preferably, the CTIS and IVRS passes through LAN by LAN connection, the IVRS and DBAS
Connection.
Preferably, the CTIS and IVRS is based on Transmission Control Protocol transmission data, and the IVRS is based on the DBAS
Transmission Control Protocol transmission data.
Compared with prior art, the utility model embodiment has at least the following advantages：By the voice value-added service of various regions
Unification is to a platform, and various regions are by network linking to central server (voice value-added service Platform Server CTIS), therefrom
The voice value-added service that central server completes various regions by the system architecture of Fig. 1 is carried out, and only with a set of script of maintenance
The exploitation of the voice value-added service of various regions can be completed, simple easy care can realize that each zone user, the interconnection of resource are mutual
It is logical so that each area's platform user shared resource.
Description of the drawings
Fig. 1 is the configuration diagram according to the value added voice service system of the relevant technologies；
Fig. 2 is the configuration diagram according to the value added voice service system of the utility model embodiment；
Fig. 3 is the configuration diagram according to the value added voice service system of the preferred embodiment in the utility model.
Specific implementation mode
The specific implementation of the utility model is made a detailed description with reference to the accompanying drawings of the specification.
Fig. 2 is the configuration diagram according to the voice interface formula voice response business system of the utility model embodiment.Such as
Shown in Fig. 2, which includes：It is deployed in multiple voice value-added service servers in each region
11,12…1N；It is set to as the access of one or more voice value-added service servers in the voice value-added service server
User's registration is at Virtual User and is committed to script resolution server IVRS 21, receives the control instruction of script resolution server
And it is back to the voice value-added service Platform Server CTIS 22 of one or more of voice value-added service servers, it is described
CTIS 22 has data communication connection with each voice value-added service server 11,12 ... 1N foundation respectively；It is set to reception
Preconfigured script file is read after to the Virtual User and analyzes the IVRS that decoding forms the control instruction
21, the IVRS21 have data communication connection with the foundation of the CTIS 22.
For the utility model by the voice value-added service unification of various regions a to platform, various regions are genuinely convinced in by network linking
Business device (voice value-added service Platform Server CTIS), the system architecture for passing through Fig. 1 from central server complete the voice of various regions
Value-added service is carried out, and the exploitation of the voice value-added service of various regions can be only completed with a set of script of maintenance, simply
Easy care can realize that each zone user, resource interconnect so that each area's platform user shared resource.
Preferably, each voice value-added service server is integrated with establishes at least one of connection with accessing user
Voice plate card.
In a preferred implementation process, certain region call voice value-added service user first passes through current region voice value-added service
The voice plate card of server enters local call value added voice service system (for example, phone Fancy Match operation system), then passes through
Voice value-added service Platform Server CTIS is linked by local call value added voice service system.Subsequent voice value-added service is handed over
It is completed by script resolution server IVRS.
Specifically, various regions voice value-added service is routed to CTIS, and the accessing user of various regions is registered as virtually using by CTIS
Virtual User is submitted to IVRS servers by family, and after IVRS server accessing users, developer writes in advance in reading disk
Good voice value-added service script language files realize that the IVR speech businesses of user interact by script, and IVRS is mainly complete
It is realized at the logic of speech business.Content is implemented inside S language scripts.If there is voice play service gives CTIS realities
Now, then by CTIS the voice plate card for returning area voice value-added service server is realized.
Preferably, as shown in figure 3, above system can also include：The number for there are data to communicate to connect is established with the IVRS
The business datum of each region accessing user is stored with according to bank interface server DBAS, the DBAS.
Preferably, as shown in figure 3, the CTIS, the IVRS and the DBAS points are opened and are deployed in different computers
On, the multiple voice value-added service server shares the CTIS.
Preferably, as shown in figure 3, each voice value-added service server is connected by public network and the CTIS respectively
It connects, each voice value-added service server is based respectively on Transmission Control Protocol and the CTIS transmission datas.The CTIS with it is described
IVRS passes through LAN connection by LAN connection, the IVRS and DBAS.The CTIS and IVRS can be with base
In Transmission Control Protocol transmission data, the IVRS and DBAS can also be based on Transmission Control Protocol transmission data.
In a preferred implementation process, the utility model embodiment increases newly on the basis of existing voice increment service system
Set of system (hereinafter referred to as S system) is added, and the programming model based on S system develops call voice value-added service.S system packet
It includes but is not limited to：Three servers are respectively：It is each for parsing for the database interface server DBAS of database interaction
The script resolution server IVRS of ground value-added service script file, for connecting various regions telephone VAS services (for example, phone is to right
Touch) the voice value-added service Platform Server CTIS of control signaling.
For example, a phone Fancy Match user is connected to somewhere voice value-added service service by the telecommunications private network of telecommunication bureau
Device, somewhere call voice value-added service server are connected to the CTIS of the utility model by Transmission Control Protocol.CTIS allocates one in advance
A Virtual User is registered to CTIS servers, then is connected into IVRS by Transmission Control Protocol and form virtual user data.IVRS connects
After the continuous user into CTIS registrations, preset script file is read, analysis decoding forms control command and connected by Transmission Control Protocol
Return to CTIS.The voice plate of the voice value-added service server entered again back to user by the connection of the Transmission Control Protocol of CTIS
Card.Voice plate card executes the telephone set broadcasting voice document for forming voice signal by user after specific control command.If
IVRS analysis decodings are formed before control command, are such as needed the business datum for reading user, are then transferred to DBAS to execute, DBAS will be grasped
It is back to IVRS as result.
In conclusion using value added voice service system provided by the utility model, each area voice increment industry is realized
The networking of business, development language use S system script, do not need professional C++ developer to develop.System maintenance is simple,
Operation flow can be replaced by being not required to restart system.Service scenario only need to safeguard it is a set of, unlike original system needs various regions single
Solely safeguard.The user of different platform, the channel that can be specified by each platform are flat at this into a unified business platform
Platform realize user between resource-sharing with interconnect.
Disclosed above is only several specific embodiments of the utility model, and still, the utility model is not limited to this,
The changes that any person skilled in the art can think of should all fall into the scope of protection of the utility model.
Claims (8)
1. a kind of value added voice service system, which is characterized in that including：
It is deployed in multiple voice value-added service servers in each region；
Voice value-added service Platform Server CTIS, the CTIS have with each voice value-added service server foundation respectively
Data communicate to connect；
IVRS, the IVRS and the CTIS foundation have data communication connection.
2. system according to claim 1, which is characterized in that each voice value-added service server be integrated with
Accessing user establishes at least one voice plate card of connection.
3. system according to claim 1, which is characterized in that each voice value-added service server passes through public affairs respectively
Net is connect with the CTIS.
4. system according to claim 1, which is characterized in that each voice value-added service server is based respectively on
Transmission Control Protocol and the CTIS transmission datas.
5. system according to any one of claim 1 to 4, which is characterized in that further include：There is number with IVRS foundation
It is stored with the business datum of each region accessing user according to database interface the server DBAS, the DBAS of communication connection.
6. system according to claim 5, which is characterized in that the CTIS, the IVRS and the DBAS separate parts
On a different computer, the multiple voice value-added service server shares the CTIS for administration.
7. system according to claim 5, which is characterized in that the CTIS and IVRS passes through LAN connection, institute
It states the IVRS and DBAS and passes through LAN connection.
8. system according to claim 5, which is characterized in that the CTIS and IVRS is based on Transmission Control Protocol and transmits number
According to the IVRS and DBAS is based on Transmission Control Protocol transmission data.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201721198516.7U CN208046719U (en) | 2017-09-19 | 2017-09-19 | Value added voice service system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201721198516.7U CN208046719U (en) | 2017-09-19 | 2017-09-19 | Value added voice service system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN208046719U true CN208046719U (en) | 2018-11-02 |
Family
ID=63957392
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201721198516.7U Active CN208046719U (en) | 2017-09-19 | 2017-09-19 | Value added voice service system |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN208046719U (en) |
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2017
- 2017-09-19 CN CN201721198516.7U patent/CN208046719U/en active Active
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