CN205788545U - Service handling self-service equipment - Google Patents
Service handling self-service equipment Download PDFInfo
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- CN205788545U CN205788545U CN201620499962.0U CN201620499962U CN205788545U CN 205788545 U CN205788545 U CN 205788545U CN 201620499962 U CN201620499962 U CN 201620499962U CN 205788545 U CN205788545 U CN 205788545U
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Abstract
The utility model discloses a kind of service handling self-service equipment, including equipment box, industrial computer, touch control display, laser printer and payment module, described industrial computer, laser printer and payment module are arranged on inside equipment box, described touch control display is arranged on equipment box, and described equipment box is provided with printing outlet on the correspondence position of laser printer;Described touch control display, laser printer and payment module are connected with industrial computer respectively, and described industrial computer has and carries out the communication module of communication with server.Service handling part is detached out by this utility model, use the form that machine intelligence processes, completed certificates handling accept service by the masses are self-service, save masses' time, improve certificates handling efficiency, thus improve service quality and the service image in the certificates handling Room, make intellectuality, integration, convenience-for-peopleization government affairs service platform, solve masses' certificates handling and accept the problem that flow process is various, the time is tediously long, work efficiency is low.
Description
Technical field
This utility model relates to a kind of self-service equipment, especially a kind of service handling self-service equipment, belongs to industry
Business accepts technical field.
Background technology
At present, people are handling the legal certificate industry such as identity card, residence permit, passport, Hongkong and Macro's pass, exit permit
During business, general flow be to the certificates handling Room number of taking, wait in line, on-site manual fill data, submit to window material,
Take pictures, gather fingerprint, captured identity card information, be manually entered the information of paper material by certificates handling Room personnel, the most right
Compare, confirm, handled.Whole certificates handling process flow is various, the time is tediously long, work efficiency is low, not only wastes
The quality time of the masses, have an effect on service quality and the efficiency of service in the certificates handling Room, be inconvenient for profit.
Utility model content
The purpose of this utility model is to provide a kind of service handling self-service equipment, and this equipment can solve the problem that masses' certificates handling
Accept the problem that flow process is various, the time is tediously long, work efficiency is low.
The purpose of this utility model can reach by adopting the following technical scheme that:
Service handling self-service equipment, including equipment box, industrial computer, touch control display, laser printer and
Paying module, described industrial computer, laser printer and payment module are arranged on inside equipment box, and described touch control display sets
Putting on equipment box, described equipment box is provided with printing outlet on the correspondence position of laser printer;Described touch-control shows
Device, laser printer and payment module are connected with industrial computer respectively, and described industrial computer has and carries out communication with server
Communication module.
Further, inside described equipment box, be divided into upper and lower two-layer, upper strata be arranged over upper cover, the front of lower floor
It is provided with protecgulum;Described touch control display is arranged on and covers, and described industrial computer and laser printer are arranged on lower floor, institute
State protecgulum on the correspondence position of laser printer, be provided with printing outlet.
Further, between described upper cover and protecgulum, it is provided with the first erect plate and hang plate, described first erect plate and inclining
Swash plate is connected.
Further, described payment module includes bank card card reader, Encryption Keyboard, strip printer, note acceptance
Device and bank note change-giving device, described bank card card reader and strip printer setup are on upper strata, and upper strata is in bank card card reader
Correspondence position be provided with bank card and gulp down card storage tank, described Encryption Keyboard is arranged on hang plate, described note acceptance
Device and bank note change-giving device are arranged on lower floor;The bank card gateway of described bank card card reader and the strip of strip printer
Outlet is arranged on the first erect plate;It is additionally provided with corresponding with the bank note suction apparatus of paper currency acceptor on described protecgulum
Opening and the change outlet slot corresponding with the note outlet of bank note change-giving device, the bank note of described paper currency acceptor is inhaled
Entering device to be arranged on opening when protecgulum is closed, the note outlet of described bank note change-giving device is when protecgulum is closed and change
Outlet slot is connected.
Further, described equipment also includes identity card reader, bar code scan instrument, electronic signature panel and two fingers
Stricture of vagina harvester, described identity card reader, bar code scan instrument, electronic signature panel and two fingerprint capturers are respectively provided with
On hang plate, and it is connected with industrial computer;Wherein, described identity card reader is positioned at the left side or the right of Encryption Keyboard,
Described bar code scan instrument is positioned at the left side or the right of Encryption Keyboard, and described electronic signature panel is positioned at the right of Encryption Keyboard,
Said two fingerprint capturer lays respectively at the left and right both sides of Encryption Keyboard.
Further, described upper cover be arranged over the second erect plate.
Further, described equipment also includes liquid crystal display and two photographic head, and described liquid crystal display and two take the photograph
As head is arranged on the second erect plate, and it is connected with industrial computer;Wherein, said two photographic head lays respectively at liquid crystal
Above and below display.
Further, described equipment also includes that ups power, described ups power are arranged on lower floor, and connects with industrial computer
Connect.
Further, described equipment also includes two speakers, said two speaker be positioned at touch control display a left side,
Right both sides, and be connected with industrial computer.
Further, the arranged on left and right sides of described equipment box is respectively equipped with lifting groove, and the base of described equipment box sets
There is universal caster wheel.
This utility model has a following beneficial effect relative to prior art:
1, service handling part is detached out by this utility model, under the control of industrial computer, complete by touch control display
Become certificates handling business application operation, for needing the related service carrying out paying the fees, can pay relevant by paying module
Expense, after business application completes, automatic printing service handling receipt, whole equipment are used machine intelligence by laser printer
Treatable form, is completed certificates handling accept service by the masses is self-service, save masses' time, improve certificates handling efficiency, thus
Improve service quality and the service image in the certificates handling Room, make intellectuality, integration, convenience-for-peopleization government affairs service platform, solve
Masses' certificates handling of having determined accepts the problem that flow process is various, the time is tediously long, work efficiency is low.
2, this utility model will be divided into upper and lower two-layer inside equipment box, uses the mode of layered authorization, carries out upper strata
Common mandate, common staff has the right to open upper cover, and the non-core parts on upper strata are carried out the operations such as maintenance;Under to
Layer carries out advanced authorization, and high level operational personnel have the right to open protecgulum, and the core component of lower floor is carried out the operations such as maintenance;
Upper cover and protecgulum are independently opened, and preferably protect the core component of equipment without damage or other illegal operations, with impact
Equipment properly functioning.
3, payment module of the present utility model includes bank card card reader, Encryption Keyboard, strip printer, note acceptance
Device and bank note change-giving device, paying the bill when, user can select bank card or bank note to carry out according to individual demand
Payment, if selecting bank card, then after bank card is inserted in bank card gateway, inputs payment cipher on Encryption Keyboard,
Complete delivery operation;If selecting bank note payment, then putting into bank note, if desired change, equipment can be automatically according to user
The bank note amount of money put into carries out change and looks for continuous operation, and look for is bank note change.
4, the identity information of user can be verified by this utility model, by portrait contrast, fingerprint examination, information
Verification technology, it is ensured that certificates handling people's information accuracy and concordance.
Accompanying drawing explanation
Fig. 1 is the service handling self-service equipment external structure schematic diagram of this utility model embodiment 1.
Fig. 2 is the service handling self-service equipment internal structure schematic diagram of this utility model embodiment 1.
Wherein, 1-equipment box, 2-industrial computer, 3-touch control display, 4-laser printer, 5-UPS power supply, 6-identity
Card reader, 7-bar code scan instrument, 8-sign electronically panel, 9-fingerprint capturer, 10-liquid crystal display, 11-shooting
Head, 12-speaker, 13-bank card card reader, 14-Encryption Keyboard, 15-strip printer, 16-paper currency acceptor, 17-
Bank note change-giving device, 18-lifts groove, 19-upper cover, 20-protecgulum, 21-the first erect plate, 22-hang plate, 23-second
Erect plate, 24-prints outlet, 25-bank note suction apparatus, 26-opening, 27-change outlet slot, 28-bank card gateway,
29-strip exports.
Detailed description of the invention
Below in conjunction with embodiment and accompanying drawing, this utility model is described in further detail, but enforcement of the present utility model
Mode is not limited to this.
Embodiment 1:
As depicted in figs. 1 and 2, the service handling self-service equipment of the present embodiment include equipment box 1, industrial computer 2,
Touch control display 3, laser printer 4, ups power 5, identity card reader 6, bar code scan instrument 7, electronics label
Name panel 8, fingerprint capturer 9, liquid crystal display 10, photographic head 11, speaker 12 and payment module, described
Pay module and include bank card card reader 13, Encryption Keyboard 14, strip printer 15, paper currency acceptor 16 and bank note
Small change device 17;Wherein:
The arranged on left and right sides of described equipment box 1 is respectively equipped with lifting groove 18, it is simple to user's lifting and the whole equipment of carrying,
The base of described equipment box 1 is provided with universal caster wheel (not shown), can be with 360 ° of movements and fixing;Equipment box
Be divided into upper and lower two-layer in 1, upper strata be arranged over upper cover 19, the front of lower floor is provided with protecgulum 20;Described upper cover 19
And being provided with the first erect plate 21 and hang plate 22 between protecgulum 20, described first erect plate 21 and hang plate 22 are linked to be
Integrally, described upper cover 19 be arranged over the second erect plate 23.
Described bank card card reader 13 and strip printer 15 are arranged on upper strata, and upper strata is right bank card card reader 13
Answering position to be provided with bank card and gulp down card storage tank (not shown), this bank card gulps down card storage tank for depositing because using
Family maloperation and gulped down the bank card of card by bank card card reader 13;Described industrial computer 2, laser printer 4, UPS electricity
Source 5, paper currency acceptor 16 and bank note change-giving device 17 are arranged on lower floor, and described touch control display 3 is arranged on upper cover 19
On;Described protecgulum 20 be provided with on the correspondence position of laser printer 4 printing outlet 24, protecgulum 20 is additionally provided with
Opening 26 that the bank note suction apparatus 25 of paper currency acceptor 16 is corresponding and the note outlet with bank note change-giving device 17
Corresponding change outlet slot 27, the bank note suction apparatus 25 of described paper currency acceptor 16 is arranged when protecgulum 20 is closed
On opening 26, the note outlet of described bank note change-giving device 17 is connected with change outlet slot 27 when protecgulum 20 is closed
Logical;The bank card gateway 28 of described bank card card reader 13 and the strip outlet 29 of strip printer 15 are respectively provided with
On the first erect plate 21;Described identity card reader 6, bar code scan instrument 7, electronic signature panel 8, fingerprint collecting
Device 9 and Encryption Keyboard 14 are arranged on hang plate 22, and inclined design is that user operates for convenience;Described
Liquid crystal display 10 and photographic head 11 are arranged on the second erect plate 23.
Upper cover 19 and protecgulum 20 have independent sealed setting, so equipment can be carried out layered authorization, to upper strata
Commonly authorizing, common staff has the right to open upper cover 19, carries out corresponding strip paper roll replacement operation, and
Bank card card reader 13, strip printer 15 are safeguarded;Lower floor is carried out advanced authorization, and high level operational personnel have
Power opens protecgulum 20, and the core component (such as industrial computer 2, laser printer 4 etc.) of lower floor is carried out the operations such as maintenance;
Upper cover 19 and protecgulum 20 are independent to be opened, and preferably protects the core component of equipment without damage or other illegal operations,
To affect the properly functioning of equipment.
Described industrial computer 2 is responsible for controlling all parts, its respectively with touch control display 3, laser printer 4, UPS electricity
Source 5, identity card reader 6, bar code scan instrument 7, electronic signature panel 8, fingerprint capturer 9, liquid crystal display
10, photographic head 11, speaker 12, bank card card reader 13, Encryption Keyboard 14, strip printer 15, bank note connect
Receive device 16 and bank note change-giving device 17 to connect, integrated network communication function, have and carry out the communication mould of communication with server
Block, is the center of device data process.
Described touch control display 3 is the touch display screen of 19 cun, as the main screen of whole equipment, supports handwriting input,
Activating with finger, the hands of band glove or opaque touch sensible medium, surface is dust-proof, antifouling, anti-riot, scratch resistant
Wound, accurate positioning is stable without drift.
Described laser printer 4 is two-sided laser black-and-white printer, supports A4 duplex printing, and print speed is more than
30ppm, resolution 600*600dpi, after customer service application completes, it is possible to automatic printing service handling receipt.
Described ups power 5 is backup power, uses after a loss of power, capacity: 1000VA;600W time switch
Machine;Have a power failure switching time: < 15ms;Power-on time: > 20 minutes.
Described identity card reader 6 is positioned at the left side of Encryption Keyboard 14, is second-generation ID card reader, compatible ISO
14443 (TypeB) standard.
Described bar code scan instrument 7 is positioned at the right of Encryption Keyboard 14, picture size: 752*480 pixel, triggering mode:
Manual/auto sensing/order;Can realize that complex background, printing quality be poor, local damage, deformation, serious perspective distortion,
Bar code (bar code, one-dimension code) under the disturbed conditions such as low clearance, fuzzy, band cut reads with Quick Response Code, identifies
Accuracy rate is close to 99%.System interface: RS-232, USB.
Described electronic signature panel 8 is positioned at the right of Encryption Keyboard 14, is all righthanded due to general user, in order to
Facilitating user to sign with the right hand, electronic signature panel 8 is arranged on the right of Encryption Keyboard 14, sign electronically panel 8
There is the unique ID in the hardware whole world, Data Encryption Transmission, resolution: 300dpi;Communication interface: USB2.0;Electronics label
Name is through the cryptographic technique signature to the electronic form of electronic document, is not the digital picture of written signature,
It is similar to handwritten signature or seal, it may also be said to it is exactly E-seal, by without paper handwriting functions, and simple operation,
Safety and stability, saves paper and time.
Described fingerprint capturer 9 has two, lays respectively at the left and right both sides of Encryption Keyboard 14, the fingerprint collecting on the left side
The left hand of the corresponding user of device 9, the right hand of the corresponding user of the fingerprint capturer 9 on the right, it is achieved both hands fingerprint collecting, symbol
Close Ministry of Public Security's standard, it is adaptable to identity card fingerprint image acquisition, carry out testimony of a witness establishing identity exactly, effectively take precautions against
Falsely use other people resident identification card and the generation of the criminal offence such as forgery, change resident identification card.
Described liquid crystal display 10 is the LCDs of 23 cun, as the secondary screen of whole equipment, supports long-distance video
Dialogue, advertisement are play and publicity, and surface is dust-proof, antifouling, anti-riot, anti-scratch, and accurate positioning is stable without drift.
Liquid crystal display 10 has the function of broadcasting, can carry out advertisement broadcasting, such as play certificates handling guide advertisement or other
Commercial advertisement so that equipment realizes more rich function, increases the income that equipment is thrown in.
Described photographic head 11 is high-definition camera, has two, lays respectively at above and below liquid crystal display 10,
When user uses equipment, the front of user can be photographed when touch control display 3 operates;It is mainly used in monitoring to use
The all operations at family, and capture user's head portrait in case checking;Or collection user's head portrait is the most true with identity information comparison
Whether recognize is I of identity card or certificate.
Described speaker 12 has two, is separately positioned on the arranged on left and right sides on upper strata in equipment box 1, owing to two are raised one's voice
Device 12 is positioned at the left and right both sides of touch control display 3, it is possible to coordinate the prompting of touch control display 3 play operation, publicity sound
Happy etc., there is the adjustable power amplifier that amplifies.
Described bank card card reader 13 receives bank card or discharge bank card by bank card gateway 28, supports bank
Existing various magnetic stripe format are read and write, and can read TK1, TK2, TK3 track data, compatible domestic and international card simultaneously,
Can be applicable to the credit card and debit card.
Described Encryption Keyboard 14, major function be can be encrypted by the information of this input through keyboard after be just transferred to industry control
Machine 2, industrial computer 2 cannot record the preservation privacy information such as digital information, the instant recording operation information of user, the most not
It is real data, and by the information that camouflage is encrypted, the privacy of the user that adequately protects, 16 groups 64 can be stored
Key, can only write and can not read, after encryption, such as separate keyboard, have and automatically start key self-destroying function, have anti-
Water, function dust-proof, anti-riot, use EPP hardware Encryption Keyboard.
Described strip printer 15 also referred to as receipt machine, for requiring to print strip receipt according to user, is exported by strip
29 output strip receipts.
The bank note suction apparatus 25 of described paper currency acceptor 16 can receive the bank note of user, and the bank note amount of money can be 1
Unit, 5 yuan, 10 yuan, 20 yuan, 50 yuan, the bank note of 100 yuan.
Described bank note change-giving device 17, is used for looking for bank note change, according to actual needs, is spued by bank note by note outlet
Change outlet slot 27 on protecgulum 20, the amount of money of bank note small change can be 1 yuan, 5 yuan, 10 yuan, 20 yuan, 50
Unit, the bank note of 100 yuan.
User carries out certificate application on touch control display 3 or accepts operation, selects accordingly according to prompting,
The when of payment, user can select bank card or bank note to pay the bill according to individual demand, if selecting bank card,
Then after bank card is inserted in bank card gateway 28, Encryption Keyboard 14 inputs payment cipher, completes delivery operation;
If selecting bank note payment, then put into bank note, if desired change, the bank note amount of money that equipment can put into automatically according to user
Carry out change and look for continuous operation, and look for is bank note change;Whole operating process, photographic head 11 can be tracked shooting
Record.
The service handling self-service equipment of the present embodiment, business application process is specific as follows:
Operation guide or advertisement by liquid crystal display are guided, and guide user to enter relevant industry on touch control display
Business application process;It is read out gathering to subscriber identity information by identity card reader, fingerprint capturer etc., completes
The information comparison of system background (server);Applied for the type of service handled according to user, generated corresponding form
Form;User, according to form, completes filling in of related content, and on electronic signature panel in the way of electronic signature,
The accuracy of filled out information content is confirmed;Confirmed relevant information, after system background collects, completes industry
Business application is submitted to, and is carried out data verification, reply by system background;After business application is submitted to, by photographic head, complete
Become on-the-spot human image collecting operation, put on record in order to retain;For needing the related service carrying out paying the fees, can be by paying
Module (bank card card reader, Encryption Keyboard, strip printer, paper currency acceptor and bank note change-giving device) pays phase
Pass expense;After paying correlative charges, i.e. business application completes, by laser printer automatic printing service handling receipt,
The form of receipt, performs according to the dependency rule of done business;Meanwhile, user can be by touch control display to Shen
Please the process progress of business inquire about.
Embodiment 2:
Being mainly characterized by of the present embodiment: can only by touch control display 3 complete user related information collection (as
Input ID card information, cell-phone number, cell-phone number identifying code etc.) and validation of information operation, i.e. without on equipment box 1
Identity card reader 6, bar code scan instrument 7, electronic signature panel 8 and fingerprint capturer 9 are set.Remaining same embodiment
1。
Embodiment 3:
Being mainly characterized by of the present embodiment: the position of described identity card reader 6 and bar code scan instrument 7 can exchange,
I.e. identity card reader 6 is positioned at the right of Encryption Keyboard 14, and bar code scan instrument 7 is positioned at the left side of Encryption Keyboard 14,
Identity card reader 6 and bar code scan instrument 7 can also be made to be simultaneously located at the left side of Encryption Keyboard 14, or arrange simultaneously
The right at Encryption Keyboard 14.Remaining is with embodiment 1 or 2.
Embodiment 4:
Being mainly characterized by of the present embodiment: two speakers 12 are arranged on upper cover 19, are similarly positioned in touch control display 3
Left and right both sides.Remaining is with embodiment 1 or 2.
In sum, service handling part is detached out by this utility model, uses the form that machine intelligence processes, by
The masses are self-service to complete certificates handling and accepts service, saves masses' time, improves certificates handling efficiency, thus improve the service in the certificates handling Room
Quality and service image, make intellectuality, integration, convenience-for-peopleization government affairs service platform, solve masses' certificates handling and accept
The problem that flow process is various, the time is tediously long, work efficiency is low.
The above, only this utility model patent preferred embodiment, but the protection domain of this utility model patent is also
Be not limited to this, any those familiar with the art in the scope disclosed in this utility model patent, root
Conceive in addition equivalent or change according to the technical scheme of this utility model patent and utility model patent thereof, broadly fall into this
The protection domain of utility model patent.
Claims (10)
1. service handling self-service equipment, it is characterised in that: include equipment box, industrial computer, touch control display, swash
Optical printer and payment module, described industrial computer, laser printer and payment module are arranged on inside equipment box, institute
Stating touch control display to be arranged on equipment box, described equipment box is provided with printing outlet on the correspondence position of laser printer;
Described touch control display, laser printer and payment module are connected with industrial computer respectively, and described industrial computer has and service
Device carries out the communication module of communication.
Service handling self-service equipment the most according to claim 1, it is characterised in that: inside described equipment box
Be divided into upper and lower two-layer, upper strata be arranged over upper cover, the front of lower floor is provided with protecgulum;Described touch control display is arranged
Covering upper, described industrial computer and laser printer are arranged on lower floor, and described protecgulum is at the correspondence position of laser printer
It is provided with printing outlet.
Service handling self-service equipment the most according to claim 2, it is characterised in that: described upper cover and protecgulum
Between be provided with the first erect plate and hang plate, described first erect plate and hang plate are connected.
Service handling self-service equipment the most according to claim 3, it is characterised in that: described payment module bag
Including bank card card reader, Encryption Keyboard, strip printer, paper currency acceptor and bank note change-giving device, described bank card is read
Card device and strip printer setup are on upper strata, and upper strata is provided with bank card on the correspondence position of bank card card reader and gulps down card and deposit
Putting groove, described Encryption Keyboard is arranged on hang plate, and described paper currency acceptor and bank note change-giving device are arranged on lower floor;Institute
The strip outlet of the bank card gateway and strip printer of stating bank card card reader is arranged on the first erect plate;Institute
State and on protecgulum, be additionally provided with the opening corresponding with the bank note suction apparatus of paper currency acceptor and the bank note with bank note change-giving device
Exporting corresponding change outlet slot, the bank note suction apparatus of described paper currency acceptor is arranged on opening when protecgulum is closed
On, the note outlet of described bank note change-giving device is connected with change outlet slot when protecgulum is closed.
Service handling self-service equipment the most according to claim 4, it is characterised in that: described equipment also includes
Identity card reader, bar code scan instrument, electronic signature panel and two fingerprint capturers, described identity card reader,
Bar code scan instrument, electronic signature panel and two fingerprint capturers are arranged on hang plate, and are connected with industrial computer;
Wherein, described identity card reader is positioned at the left side or the right of Encryption Keyboard, and described bar code scan instrument is positioned at Encryption Keyboard
The left side or the right, described electronic signature panel is positioned at the right of Encryption Keyboard, said two fingerprint capturer position respectively
Left and right both sides in Encryption Keyboard.
Service handling self-service equipment the most according to claim 2, it is characterised in that: the top of described upper cover
It is provided with the second erect plate.
Service handling self-service equipment the most according to claim 6, it is characterised in that: described equipment also includes
Liquid crystal display and two photographic head, described liquid crystal display and two photographic head are arranged on the second erect plate, and
It is connected with industrial computer;Wherein, said two photographic head lays respectively at above and below liquid crystal display.
Service handling self-service equipment the most according to claim 2, it is characterised in that: described equipment also includes
Ups power, described ups power is arranged on lower floor, and is connected with industrial computer.
Service handling self-service equipment the most according to claim 1, it is characterised in that: described equipment also includes
Two speakers, said two speaker is positioned at the left and right both sides of touch control display, and is connected with industrial computer.
10. according to the service handling self-service equipment described in any one of claim 1-9, it is characterised in that: described
The arranged on left and right sides of equipment box is respectively equipped with lifting groove, and the base of described equipment box is provided with universal caster wheel.
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CN107358561A (en) * | 2017-07-17 | 2017-11-17 | 长威信息科技发展股份有限公司 | A kind of certificate based on personal credit scoring is self-service to handle method and device |
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