Utility model content
The utility model discloses the intelligent image identification device in sale management system, for the problem solving to propose in background technology.
For reaching this purpose, the utility model is by the following technical solutions: the intelligent image identification device in sale management system, is made up of face recognition module, microchip controller, camera continuous shooting mechanism, camera distance focusing, video memory, external interface, Back Administration Module, customer data module, cloud server and app module.Described microchip controller controls face recognition module, camera continuous shooting mechanism, camera distance focusing, video memory, external interface;Described camera continuous shooting mechanism carries out automatically repeatedly shooting of different distance focusing by camera distance focusing;Described video memory is used for storing picture and information, and described external interface is used for system upgrade and the manual extraction of image information;Described face recognition module, by collected by camera, picture breakdown, image comparison determines that image main information passes to cloud server;The information of reception is exported and sends app module to by wireless signal again in Back Administration Module and back up by described cloud server;Described customer data module is arranged in Back Administration Module, is provided with the key data of client, client visits historical record, client's all previous evaluation record, customer demand record;Described microchip controller is provided with solution information.
Wherein, described microchip controller can be updated upgrading by app front-end module;Described microchip controller can carry out content retrieval by the rank of operator.
The beneficial effects of the utility model:
Face recognition module the most of the present utility model, gathered by equipment, picture breakdown, image comparison determines that image main information passes to cloud server, use the quick identity recognizing technology under a kind of remote, non-mated condition of user, can quickly confirm personnel identity at a distance, user group can judged more accurately through data process and contrast, while saving information gathering cost, also improve Consumer's Experience and the efficiency of both sides.
Recognition of face the most of the present utility model and client management system can reduce cost and the difficulty that customer information obtains significantly, simultaneously through substantial amounts of database preparation and comparative analysis, can be the most accurate and intelligent navigate to corresponding client crowd, solve the problem of information asymmetry of conventional both parties itself, well improve Consumer's Experience and efficiency.
App front-end module the most of the present utility model can be updated upgrading, supplements new solution, it is adaptable to fast-developing demand, brings more perfect scheme and experience for user, saves user's plenty of time cost.
Detailed description of the invention
In order to make the purpose of this utility model and technical scheme and advantage clearer, below in conjunction with drawings and Examples, the utility model is described in further details, it is to be understood that, specific embodiment described herein only in order to the explanation to utility model, is not used to the claim asked described in limiting.
As shown in embodiment Fig. 1, Fig. 2, intelligent image identification device in sale management system, is made up of face recognition module, microchip controller, camera continuous shooting mechanism, camera distance focusing, video memory, external interface, Back Administration Module, customer data module, cloud server and app module.
Described microchip controller controls face recognition module, camera continuous shooting mechanism, camera distance focusing, video memory, external interface;Described camera continuous shooting mechanism carries out different distance focusing automatic by camera distance focusing for people during trading post entrance and repeatedly shoots;Described video memory is for storing picture and the information of automatic shooting, and these image informations are passed in face recognition module simultaneously;Described external interface is used for system upgrade and the manual extraction of image information.
Described face recognition module, is gathered by equipment, picture breakdown, and image comparison determines that image main information passes to cloud server;The information that described cloud server will receive, sends app module to by wireless signal again in output to Back Administration Module and backs up.
Described customer data module is arranged in Back Administration Module, is provided with the key data of client, client visits historical record, client's all previous evaluation record, customer demand record.
Described microchip controller is provided with solution information, corresponding solution can be provided according to the different user information received.
Preferably, microchip controller described in the drawings can be updated upgrading by app front-end module, supplements new solution.
Preferably, in the drawings, microchip controller can carry out content retrieval by the rank of operator by the Intelligent Sale Management system of image identification function.
As shown in embodiment Fig. 3, Fig. 4, Fig. 5, the intelligent image identification device in sale management system is applied in sales case, has the advantage that
1. reliability: the very first time (the outer 10m scope of marketing center's entrance) generates the probalility of success of facial image and reaches more than 97% (porch needs 4 equipment in theory), and uploads storage, pushes to business personnel's mobile phone terminal simultaneously.Realize completing in above procedure needs 10s;
2. promptness: house purchaser's secondary or when repeatedly visiting, (the outer 10m scope of marketing center's entrance) carries out recognition of face rapidly, database information coupling (the data sample storehouse upper limit is about 50,000), system send information (completing in 10s) reminding business person frequent customer visiting to the business personnel received first;
3. security: because relating to customer privacy problem (portraiture right, client's details etc.), how to evade the legal risk that may face;
4. how correlation: a. crowd is correlated with: visit situation for same period, many lot numbers, many numbers house purchaser, differentiate which house purchaser is for batch crowd (such as: according to seeing during room at region sand table about 3-5 minute, the 3-10 minute sand table time of staying, show house 10-20 minute);B. people's car coupling: how vehicle identification and house purchaser's information matches (e.g., parking lot needs how many cameras of layout could accurately realize people's car coupling).
Preferably, the intelligent image identification device in the sale management system applies the scenario simulation in sales case in the drawings:
Visiting first: business personnel is " idle " state, carries out wheel sequence and receives lodgers (performing by shift report in system):
nullHouse purchaser arrives outside marketing center → and camera carries out capturing → and this period pictorial information is transferred to house purchaser register system business personnel and takes turns sequence reception house purchaser by camera,Business personnel judges main house purchaser,Confirm that head portrait state switches to house purchaser foreground registration essential information business personnel reception and house purchaser in reception and links up and carry out mobile phone terminal information registration simultaneously,Such as age bracket、Purpose house type、Acceptable price range、House purchaser's sincerity degree gradings etc. are (to select entitled master,Make every effort to succinct,For memorandum) → house purchaser received → and the contact information house purchaser registered of business personnel and related attentional information (optional fill out) input system → click reception is complete,Reenter " idle " state (developer need to coordinate appraisal mechanism accordingly) → field sales supervisor and carry out APP register information and foreground house purchaser's register information proofreading → to confirm errorless,Complete examination & verification → developer backstage PC end and receive and store house purchaser's information → information categorization process (dimension: age、Region、Occupation、Purpose house type、Conclusion of the business house type etc.) → generate chart,It is easy to developer's marketing strategy formulate and adjust → complete.
2. secondary visiting:
The business personnel received first is " idle " at the scene of selling and state:
nullHouse purchaser enters outside marketing center → and camera carries out capturing → and corresponding house purchaser's information (photo+principal character) pushes to corresponding service person's mobile phone terminal (only depositing 10s after wherein pictorial information is opened) → display simultaneously → business personnel that " whether starts reception " and determines that starting the state of receiving switches to " in reception " → mobile phone terminal house purchaser's registration form and generate by camera after pictorial information is transferred to house purchaser's register system (recognition of face) → Data Matching,Auxiliary activities person carries out house purchaser's reception (and carrying out the correction of house purchaser's information) house purchaser and has received (scene can be according to its attribute dispensing novelties or specially offered special service) and supplement this visiting purpose etc. of typing house purchaser → has submitted and enter " idle " state field sales supervisor and again audit developer backstage PC end and receive and store house purchaser's information → information categorization process (dimension: age、Region、Occupation、Purpose house type、Conclusion of the business house type etc.) → generate chart,It is easy to developer's marketing strategy formulate and adjust → complete.
The business personnel received first is " in reception " at the scene of selling and state:
nullHouse purchaser enters outside marketing center → and camera carries out capturing → and corresponding house purchaser's information (photo+principal character) pushes to corresponding service person's mobile phone terminal (only depositing 10s after wherein pictorial information is opened) → reminding business person frequent customer visiting by camera after pictorial information is transferred to house purchaser's register system (recognition of face) → Data Matching,Greet to frequent customer in time and arrange relevant reception → house purchaser to wait or be handed over to other business personnel's reception → mobile phone terminal house purchaser's registration forms to generate,Auxiliary activities person carries out house purchaser's reception (with reference to above-mentioned flow process) → house purchaser and has received → supplemented this visiting submissions → developer backstage PC end such as purpose of typing house purchaser and receive and store house purchaser's information → information categorization process (dimension: age、Region、Occupation、Purpose house type、Conclusion of the business house type etc.) → generate chart,It is easy to developer's marketing strategy formulate and adjust → complete.
The business personnel received first is not or not the scene of selling, and state is " having a holiday ".
House purchaser enter marketing center → camera carry out capturing → pictorial information is transferred to house purchaser's register system (recognition of face) → be judged as that frequent customer and related service person's state are for " having a holiday " by camera.
After Data Matching, corresponding house purchaser's information (photo+principal character) is pushed to one, scene business personnel's mobile phone terminal of wheel reception, only deposit the display of 10s → simultaneously after wherein pictorial information is opened " whether to start reception " → business personnel determines that starting to receive mobile phone terminal client's registration form generates, auxiliary activities person carry out house purchaser's reception → house purchaser received → supplemented this visiting purpose etc. of typing house purchaser → has submitted (if this house purchaser conclusion of the business, the Customer Reception time of system typing and key message etc. will be responsible for these client's early stages reception business personnel's achievements distribution foundations as all) → field sales supervisor carries out examination & verification and determines.
The most repeatedly visiting is similar to secondary visiting;
4. opened the set the same day.
A. queue paths Accreditation Waiting Area, Xuan Fang district (usually 10 groups of house purchaser about 20-25 people):
Passage recognition of face → information matches → transmission is to Xuan Fang district pool person's PC end.
B. Xuan Fang district (usually 10-20 group house purchaser about 20-50 people):
I recognition of face → information matches → transmission is to Xuan Fang district pool person's PC end;
II Xuan Fang district recognition of face → generation Xuan Fang district house purchaser's image and key message (purchase of property focus and sensitive spot etc.) to all business personnel propelling movement → business personnels choose whether to open → business personnel opens, auxiliary activities person carries out forcing fixed (eject according to pin control table system and recommend source of houses 3-4 option);
III Xuan Fang district recognition of face → generation Xuan Fang district house purchaser's image and key message (purchase of property focus and sensitive spot etc.) to all business personnel propelling movement → business personnels choose whether to open → business personnel's nonreply → client leaves Xuan Fang district → pop window information and automatically removes.
Make business personnel instant convenient typing customer information can realize memorandum (house-purchase focus, Family characteristics, hobby custom etc.), it is simple to the daily relationship safeguard of client;During client's secondary visiting, business personnel is capable of very first time reaction, and makes more intimate behavior according to feature promptings such as customer households hobbies, provides good service the most personalized for client;Client is finally forced offer key reference effect is provided.For developer: a. grasps customer information more comprehensively and accurately, it is simple to the formulation of the strategy protocol such as promotion and activity and execution;B. developer is capable of efficient field management, effectively carries out client and defines, it is to avoid the phenomenon robbing visitor between business personnel occurs;The most accurately grasping house purchaser's characteristic, auxiliary is forced and is surely killed visitor to greatest extent such that it is able to realizes house purchaser's probability of transaction and maximizes.
The utility model quickly confirms personnel identity, can judge user group more accurately through data process and contrast, also improve Consumer's Experience and the efficiency of both sides while saving information gathering cost.Cost and the difficulty that customer information obtains can be reduced significantly by combining recognition of face and client management system, simultaneously through substantial amounts of database preparation and comparative analysis, can be the most accurate and intelligent navigate to corresponding client crowd, solve the problem of information asymmetry of conventional both parties itself, well improve Consumer's Experience and efficiency.
Although above-mentioned picture and text have been described with the explanation of preferred embodiment of the present utility model, but those skilled in the art once know this creatively concept, then these embodiments can be made other change and amendment, so, appended claim is intended to be construed to include preferred embodiment and fall into all changes of the utility model scope.Obviously, those skilled in the art can carry out various modifications and variations without deviating from thought of the present utility model and scope to the utility model, so, within the scope of Shang Ruo belongs to the utility model claim and equivalent technologies thereof to these amendments of the present utility model and deformation, then the utility model is intended to encompass including these changes and deformation.