CN205119360U - Air conditioner and control system and remote server thereof - Google Patents
Air conditioner and control system and remote server thereof Download PDFInfo
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- CN205119360U CN205119360U CN201520917304.4U CN201520917304U CN205119360U CN 205119360 U CN205119360 U CN 205119360U CN 201520917304 U CN201520917304 U CN 201520917304U CN 205119360 U CN205119360 U CN 205119360U
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Abstract
The utility model discloses an air conditioner and control system and remote server thereof. This air conditioner control system include: the air conditioner for detect the trouble the information whether air conditioner exists the trouble and obtain the air conditioner, be provided with a wireless communication mechanism that is used for sending trouble information on the air conditioner, remote server is connected with the air conditioner through wireless network for trouble information acquisition and the characters trouble information that trouble information corresponds according to the air conditioner are provided with the 2nd wireless communication mechanism on remote server, the 2nd wireless communication mechanism is used for receiving trouble information and sends characters trouble information. Through the utility model discloses, the limited problem of exporting of information has been solved after the air conditioner trouble.
Description
Technical field
The utility model relates to field of air conditioning, in particular to a kind of air-conditioning and control system thereof and remote server.
Background technology
Air-conditioning breaks down sometimes at running, only can in interior machine display failure code when existing air-conditioning breaks down in running, for general user, and do not know the implication that these failure codes represent, thus cannot fix a breakdown, usually the way taked dials phone after sale, and feedback failure code, personnel arrange professional to visit examination and repair more after sale.In this process, user can only wait for, can not learn what fault air-conditioning there occurs the very first time, the fault what reason causes and how fixing a breakdown, and causes the after-sales service cycle long, poor user experience.
To the problem that the information of user is limited when breaking down for correlation technique hollow tune, at present effective solution is not yet proposed.
Utility model content
Main purpose of the present utility model is to provide a kind of air-conditioning and control system thereof and remote server, to solve problem limited to the information of user when air-conditioning breaks down.
To achieve these goals, according to an aspect of the present utility model, providing a kind of air-conditioning, comprise according to air-conditioning of the present utility model: testing agency, whether there is fault for detecting air-conditioning; Controller, is connected with testing agency, for obtaining the fault message of air-conditioning; Data processing chip, is connected with controller, obtains the word fault message corresponding with fault message for the fault message according to air-conditioning; And output mechanism, be connected with data processing chip, for output character fault message.
Further, also comprise communication means, be connected with controller and/or data processing chip, fault message for the air-conditioning got by controller is sent to remote server, wherein, remote server obtains the word fault message corresponding with fault message and output character fault message according to the fault message of air-conditioning.
Further, communication means is WIFI control circuit board, and WIFI control circuit board is mutually integrated with controller, is connected for setting up network with server.
To achieve these goals, according to another aspect of the present utility model, provide a kind of remote server, this remote server comprises receiving mechanism, for receiving the fault message of air-conditioning; Controller, is connected with receiving mechanism, and for after the fault message receiving air-conditioning, the fault message according to air-conditioning obtains the word fault message corresponding with fault message; And transmitting mechanism, be connected with controller, for sending word fault message to default object.
Further, also comprise: memory, for the corresponding relation of the fault message and word fault message that store air-conditioning.
To achieve these goals, according to another aspect of the present utility model, provide a kind of air-conditioner control system, this air-conditioner control system comprises: air-conditioning, whether fault is there is and the fault message obtaining air-conditioning for detecting air-conditioning, air-conditioning is provided with the first wireless telecommunications mechanism for sending fault message, remote server, be connected with air-conditioning by wireless network, the word fault message corresponding with fault message is obtained for the fault message according to air-conditioning, be provided with the second wireless telecommunications mechanism on the remote server, second wireless telecommunications mechanism is for receiving fault message and sending word fault message.
Further, the first wireless telecommunications mechanism and the second wireless telecommunications mechanism are the mobile communication mechanism for being sent fault message by mobile communication mode.
Further, also comprise: router, set up wireless connections with air-conditioning and remote server, be sent to the second wireless telecommunications mechanism for the fault message the first wireless telecommunications mechanism sent.
Further, also comprise: data storage server, be connected with remote server, for the corresponding relation of the fault message and word fault message that store air-conditioning.
Further, also comprise: communication terminal, for receiving word fault message.
Whether the utility model, by testing agency, exists fault for detecting air-conditioning; Controller, is connected with testing agency, for obtaining the fault message of air-conditioning; Data processing chip, is connected with controller, obtains the word fault message corresponding with fault message for the fault message according to air-conditioning; And output mechanism, be connected with data processing chip, for output character fault message, solve problem limited to the information of user when air-conditioning breaks down, and then reach the effect exporting more informations when air-conditioning breaks down.
Accompanying drawing explanation
The accompanying drawing forming a application's part is used to provide further understanding of the present utility model, and schematic description and description of the present utility model, for explaining the utility model, is not formed improper restriction of the present utility model.In the accompanying drawings:
Fig. 1 is the schematic diagram of the air-conditioner control system according to the utility model first embodiment;
Fig. 2 is the schematic diagram of the air-conditioner control system according to the utility model second embodiment;
Fig. 3 is the schematic diagram of the air-conditioning according to the utility model embodiment; And
Fig. 4 is the schematic diagram of the remote server according to the utility model embodiment.
Detailed description of the invention
It should be noted that, when not conflicting, the embodiment in the application and the feature in embodiment can combine mutually.Below with reference to the accompanying drawings and describe the utility model in detail in conjunction with the embodiments.
The application's scheme is understood better in order to make those skilled in the art person, below in conjunction with the accompanying drawing in the embodiment of the present application, technical scheme in the embodiment of the present application is clearly and completely described, obviously, described embodiment is only the embodiment of the application's part, instead of whole embodiments.Based on the embodiment in the application, those of ordinary skill in the art are not making the every other embodiment obtained under creative work prerequisite, all should belong to the scope of the application's protection.
It should be noted that, term " first ", " second " etc. in the description of the application and claims and above-mentioned accompanying drawing are for distinguishing similar object, and need not be used for describing specific order or precedence.Should be appreciated that the data used like this can be exchanged, in the appropriate case so that the embodiment of the application described herein.In addition, term " comprises " and " having " and their any distortion, intention is to cover not exclusive comprising, such as, contain those steps or unit that the process of series of steps or unit, method, system, product or equipment is not necessarily limited to clearly list, but can comprise clearly do not list or for intrinsic other step of these processes, method, product or equipment or unit.
The utility model embodiment provides a kind of air-conditioner control system.
Fig. 1 is the schematic diagram of the air-conditioner control system according to the utility model first embodiment, and as shown in Figure 1, this air-conditioner control system comprises air-conditioning 10 and remote server 20.
Air-conditioning 10 is for detecting self and whether there is fault and obtaining the fault message of air-conditioning when detecting and there is fault, and the fault message detected also for setting up communication with remote server 20, is sent to remote server 20 by air-conditioning 10.Air-conditioning 10 can be provided with the first wireless telecommunications mechanism for sending fault message, and this first wireless telecommunications mechanism is used for wirelessly fault message being sent to remote server 20.
Remote server 20 obtains the word fault message corresponding with fault message and output character fault message for the fault message according to air-conditioning.Output character fault message can be indoor set display word fault message being sent to air-conditioning 10, also can be sent to default communication terminal display, remote server 20 can be provided with the second wireless telecommunications mechanism, this the second wireless telecommunications mechanism is for receiving fault message, or send word fault message to presetting object, this default object can be air-conditioning 10, also can be mobile terminal.
First wireless telecommunications mechanism and the second wireless telecommunications mechanism can be by mobile network, and such as, mobile, UNICOM, the large operator of telecommunications three provides more SMS platform interfaces to send the mobile communication mechanism of fault message.
This air-conditioner control system can also comprise router, and this router and air-conditioning and remote server set up wireless connections, is sent to the second wireless telecommunications mechanism for the fault message the first wireless telecommunications mechanism sent.
This air-conditioner control system can also comprise data storage server, and this data storage server is for the corresponding relation of the fault message and word fault message that store air-conditioning.
Air-conditioning 10 detects self and whether there is fault, when detecting the fault of air-conditioning, can detect when each start to air-conditioning, also can when operation of air conditioner, real-time detection is carried out to the running status of air-conditioning, or, perform one-time detection at interval of Preset Time.The detected object carrying out fault detect to air-conditioning can be the control circuit of air-conditioning, and the air supply rates such as the display board of air-conditioner, the temperature-sensitive bag of air-conditioner and circuit detect.Take detected object as the temperature-sensitive bag of air-conditioner be example, when detecting the temperature-sensitive bag of air-conditioner, detect temperature-sensitive bag and whether being energized, if the energising of temperature-sensitive bag, then detect that temperature-sensitive bag is normal, if temperature-sensitive bag no power, then detect temperature-sensitive bag fault.Take detected object as the display board of air-conditioner be example, whether fault can comprise detection display lamp plate: mode indicating lamp on detection display plate (comprise refrigeration indicator lamp, the indicator lamp that dehumidifies, blow indicator lamp and heat indicator lamp) whether all light in the first Preset Time; When mode indicating lamp all lights in the first Preset Time, detect each mode indicating lamp and whether light according to preset order; When mode indicating lamp does not all light in the first Preset Time, or when each mode indicating lamp does not light according to preset order, detect display lamp plate fault; When mode indicating lamp all light in the first Preset Time and each mode indicating lamp lights according to preset order, detect that display board is normal.
Air-conditioning 10 is detecting that air-conditioning is deposited after a failure, obtain the fault message of air-conditioning, the fault message obtaining air-conditioning can refer to the failure code obtaining air-conditioning, such as, when detecting that the mode indicating lamp on the air-conditioner display panel breaks down, the fault message that obtaining mode indicator lamp fault is corresponding, suppose that failure code corresponding to mode indicating lamp fault is for " 0001 ", then obtain failure code " 0001 ", if detect that air-conditioning exists multiple fault, then fault is numbered, such as with " fault numbering " " failure code " (" error1 " " 0001 ", " error2 " " 0002 ") form obtain the fault message of air-conditioning.
Air-conditioning 10 is detecting that air-conditioning is deposited after a failure, and the fault message according to air-conditioning obtains the word fault message corresponding with fault message, understands air-conditioning occurred which kind of fault to make user.Wherein, obtaining word fault message can be obtained by air-conditioning 10, also can be that the fault message of air-conditioning is sent to remote server 20 and is obtained by remote server 20 by air-conditioning 10.The corresponding relation of failure code and word fault message is previously stored with in failure code table, failure code table can be stored in air-conditioning, also can be stored in remote server, by air-conditioning 10, fault message is sent to remote server 20, remote server 20 obtains word fault message corresponding to failure code by inquiry failure code table.Word fault message can be fault title, also can be the word fault messages such as fault type.Preferably, this air-conditioner control system also comprises data storage server, this data storage server is for the corresponding relation of the fault message and word fault message that store air-conditioning, such as, the fault message of air-conditioning is sent to remote server 20 by air-conditioning 10, the word fault message corresponding with fault message is obtained by data storage server by remote server 20, remote server 20 is connected with data storage server, the corresponding relation of air-conditioned fault message and word fault message is stored in data storage server, preferably, data storage server is storing subscriber information table also, comprise address name, user mobile phone number, infield, the air conditioner model bought, the user profile such as air-conditioning unique encodings, data storage server also stores after-sales service table, comprises national all network of maintenance and repairs and phone after sale.Wherein, data storage server can as one independently server store data, also can by its database purchase in remote server 20.
Remote server 20 is after obtaining the word fault message corresponding with fault message according to the fault message of air-conditioning 10, output character fault message, also be, the information such as fault title corresponding for fault message export by remote server 20, output character fault message is to default object output character fault message, wherein, default object can be the display floater of air-conditioning 10, also can be the default account of mobile phone or application program, such as output character fault message on the display floater of air-conditioning 10, remote server 20 also can to default sending short message by mobile phone, word fault message is comprised in note, remote server 20 can also to default application program, such as micro-letter waits the default account of application program of mobile phone to send word fault message.Output character fault message can be that air-conditioning 10 directly exports above-mentioned default object to, also can be that fault message is sent to remote server 20 by air-conditioning 10, default object is exported to by remote server 20, wherein, when the fault message of air-conditioning 10 being sent to remote server 20, the unique encodings of air-conditioning is also sent to remote server 20, user profile and after-sales-service information is stored in remote server 20, comprise air-conditioning infield, the account etc. of subscriber directory number or application program, remote server 20 inquires user profile according to the unique encodings of air-conditioning, generate corresponding after-sales-service information and be sent to default object.
This embodiment detects air-conditioning by air-conditioning 10 and whether there is fault and the fault message obtaining air-conditioning, and air-conditioning is provided with the first wireless telecommunications mechanism for sending fault message.Remote server 20 obtains the word fault message corresponding with fault message and output character fault message according to the fault message of air-conditioning, be provided with the second wireless telecommunications mechanism on the remote server, the second wireless telecommunications mechanism is for receiving fault message and sending word fault message.Can obtain when detecting that air-conditioning exists fault and export the word fault message corresponding with fault message, thus reaching the effect exporting more informations when air-condition faults to user.
Fig. 2 is the schematic diagram of the air-conditioner control system according to the utility model second embodiment, and this embodiment can as the preferred embodiment of above-mentioned first embodiment, as shown in Figure 2, this system comprises air-conditioning 10, server 20, router three 0, data storage server 40 and communication terminal 50.
Whether air-conditioning 10, exist fault and the fault message obtaining air-conditioning for detecting air-conditioning, air-conditioning be provided with the first wireless telecommunications mechanism for sending fault message.
Server 20, obtains the word fault message corresponding with fault message and output character fault message for the fault message according to air-conditioning.Server 20 in the present embodiment is also remote server.
Router three 0, sets up wireless connections with air-conditioning and remote server, is sent to the second wireless telecommunications mechanism for the fault message the first wireless telecommunications mechanism sent.
Data storage server 40, for storing subscriber information table, the information such as failure code table and after-sales service table.Wherein, in user message table, store address name, user mobile phone number, infield, the air conditioner model of purchase, the information such as air-conditioning unique encodings; The information such as details and method for removing that often kind of failure code is corresponding is stored in failure code table; National all network of maintenance and repairs and the information such as phone is after sale stored in after-sales service table.
Communication terminal 50, for output character fault message and troubleshooting hint information.
For example, air-conditioning 10 indoor set controller is integrated with WIFI control circuit board, when there being available wireless network in user family, initiatively can set up TCP/IP network by router three 0 and server 20 to be connected, an air-conditioning state information is sent every one minute, data format is { " state name ", " state value " }, send following information to server 20:{ " machinetype ", " N00000001 ", " uniquenumber ", " 000000000001 ", " error1 ", " aa ", " error2 ", " bb ", " error10 ", " jj ", wherein: machinetype represents air conditioner model, uniquenumber represents air-conditioning unique encodings, error: the fault title that representative occurs.10 fault messages can be sent at every turn, also can adjust the number of transmission according to actual needs.
Because user fill in user profile acquisition tables when buying air-conditioning, be responsible for address name by company professional, user mobile phone number, the air conditioner model of infield and purchase, the Data Enters such as air-conditioning unique encodings collection are in computer, and be kept in data storage server 40 with the form of user message table, therefore, server 20 is after the failure code receiving air-conditioning 10 transmission and air-conditioning unique encodings, from data storage server 40, inquire about failure code table inquire the details and preliminary method for removing that break down, namely word fault message and troubleshooting hint information, wherein, user name is obtained according to air-conditioning unique encodings searching user's information table, user mobile phone number, the user profile such as air-conditioning infield, obtain from the nearest network of maintenance and repair of user and phone after sale according to air-conditioning infield inquiry after-sale service table, after inquiring above-mentioned information from data storage server 40, by server 20, the information editing of above-mentioned acquisition is become a note, pass through telecommunications, UNICOM, the SMS platform interface that mobile three large operators provide is sent to communication terminal 50, the reason that air-conditioning breaks down and method for removing is recognized quickly and easily to make user, check local nearest network of maintenance and repair, can dial simultaneously locality after sale phone ask for help, to process air-condition faults timely and effectively, make user just can know to there occurs what fault in the very first time of breaking down, the reason broken down, preliminary arrange distinguish method, after-sales service phone, the information such as nearest maintenace point, promote Consumer's Experience.
Air-conditioning 10 detects that air-conditioning exists fault, fault message is sent in server 20, when fault message is sent to server 20, set up network by router three 0 to connect, the fault message that air-conditioning 10 first wireless telecommunications mechanism sends is sent in the second wireless telecommunications mechanism of server 20 by router three 0.
Be described below in conjunction with the air-condition faults processing procedure of this system by the present embodiment:
S1: the fault message of air-conditioning, when detecting that air-conditioning 10 exists fault, is sent to router three 0 by air-conditioning 10, to be sent to server 20 by router three 0.
S2: the fault message of the air-conditioning that air-conditioning 10 sends by router three 0 is sent to server 20.
S3: the fault message of air-conditioning, after the fault message receiving air-conditioning, is sent to data storage server 40 to obtain word fault message by server 20.
S4: after the fault message of the air-conditioning that the server 20 that data storage server 40 receives sends, inquiry failure code table, obtains the word fault message that the fault message of air-conditioning is corresponding, and word fault message is back to server 20.What data storage server 40 obtained simultaneously can also comprise troubleshooting hint information and after-sales-service information etc., and accessed troubleshooting hint information and after-sales-service information are sent to server 20.
S5: server 20 is receiving word fault message or after simultaneously also receiving troubleshooting hint information and after-sales-service information, received information is sent to communication terminal with note form, this communication terminal can be mobile phone, such as by mobile, the SMS platform interface that UNICOM or the large operator of telecommunications three provide is sent to user mobile phone.
This embodiment adopts air-conditioning 10, server 20, router three 0, data storage server 40 and mobile phone terminal 50 obtain air-condition faults information and export word fault message and troubleshooting hint information to default mobile phone terminal, export the effect of more informations after achieving air-condition faults.
The utility model embodiment provides a kind of air-conditioning.
Fig. 3 is the schematic diagram of the air-conditioning according to the utility model embodiment, and as shown in Figure 3, this air-conditioning comprises:
Whether testing agency 105, exist fault for detecting air-conditioning.
When the fault of testing agency's 105 pairs of air-conditionings detects, can detect air-conditioning when each start, also can when operation of air conditioner, real-time detection is carried out to the running status of air-conditioning, be preferably when operation of air conditioner, the running status of testing agency's 105 pairs of air-conditionings carries out real-time detection, obtains the fault message of air-conditioning to process in time fault in time.The fault detect of testing agency's 105 pairs of air-conditionings can be the control circuit to air-conditioning, and multiple air supply rate such as display lamp plate, the temperature-sensitive bag of air-conditioner, the surface cooler of air-conditioner of air-conditioner and circuit detect.Take detected object as the temperature-sensitive bag of air-conditioner be example, testing agency 105 is when detecting the temperature-sensitive bag of air-conditioner, detect temperature-sensitive bag whether to be energized, if testing agency 105 detects that temperature-sensitive bag is energized, then detect that temperature-sensitive bag is normal, if testing agency 105 detects temperature-sensitive bag no power, then detect temperature-sensitive bag fault.
Controller 106, for obtaining the fault message of air-conditioning.
If testing agency 105 detects that air-conditioning exists fault, then controller 106 obtains the fault message of air-conditioning, such as, when the mode indicating lamp that testing agency 105 detects on air-conditioning display lamp plate breaks down, the fault message that controller 106 obtaining mode indicator lamp fault is corresponding, the failure code that such as mode indicating lamp fault is corresponding is " 0001 ", then controller 106 obtains failure code " 0001 ", if testing agency 105 detects that air-conditioning exists multiple fault, then fault is numbered, such as controller 106 is with " fault numbering " " failure code ", (" error1 " " 0001 ", " error2 " " 0002 ") form obtain the fault message of air-conditioning.
Data processing chip 107, obtains the word fault message corresponding with fault message for the fault message according to air-conditioning.
In order to the implication making user know fault message in time when air-conditioning breaks down, data processing chip 107 obtains the word fault message corresponding with fault message according to the fault message of air-conditioning, understands air-conditioning occurred which kind of fault to enable user.Data processing chip 107 obtains the word fault message corresponding with fault message according to the fault message of air-conditioning: the failure code that the fault message of acquisition module acquisition air-conditioning is corresponding; Enquiry module inquires about the word fault message corresponding with failure code by inquiry failure code table, wherein, is previously stored with the corresponding relation of failure code and word fault message in failure code table.
Detect that air-conditioning exists fault in testing agency 105, after controller 106 obtains the fault message of air-conditioning, data processing chip 107 obtains the word fault message corresponding with fault message by inquiry failure code table, also be, data processing chip 107 obtains word fault message by the failure code of air-conditioning, wherein, failure code table can be stored in air-conditioning, also can be stored in remote server, by air-conditioning, fault message is sent to remote server, remote server obtains word fault message corresponding to failure code by inquiry failure code table.Word fault message can be fault title, also can be the word fault messages such as fault type.
Output mechanism 108, for output character fault message.
After data processing chip 107 obtains the word fault message corresponding with fault message according to the fault message of air-conditioning, output mechanism 108 output character fault message, also be, the information such as fault title corresponding for fault message export by output mechanism 108, output mechanism 108 output character fault message is to default object output character fault message, wherein, default object can be the display floater of air-conditioner, also can be the default account of mobile phone or application program, such as output mechanism 108 output character fault message on the display floater of air-conditioner, output mechanism 108 also can to default sending short message by mobile phone, word fault message is comprised in note, output mechanism 108 can also to default application program, such as micro-letter waits the default account of application program of mobile phone to send word fault message.Output mechanism 108 output character fault message can be that output mechanism 108 directly exports above-mentioned default object to, also can be that fault message is sent to remote server by output mechanism 108, default object is exported to by remote server, wherein, when the fault message of air-conditioning is sent to remote server by output mechanism 108, the unique encodings of air-conditioning is also sent to remote server, user profile is stored in remote server, comprise air-conditioning infield, the account etc. of subscriber directory number or application program.
Preferably, the fault message of air-conditioning is sent to remote server by communication means by output mechanism 108, and communication means is WIFI control circuit board, and WIFI control circuit board is mutually integrated with controller, is connected for setting up network with server.Wherein, remote server obtains the word fault message corresponding with fault message and output character fault message according to the fault message of air-conditioning.In order to provide more information to user, shorten air-conditioning maintenance cycle and cost, after controller 106 obtains the fault message of air-conditioning, the fault message of air-conditioning is sent to remote server by output mechanism 108, the troubleshooting hint information that air-conditioned fault message is corresponding is stored in remote server, troubleshooting hint information is also sent to default object by output mechanism 108, such as preset mobile phone or default application program etc., for the method for removing of the details of pointing out user malfunction information corresponding and fault.Output mechanism 108 is by word fault message, and troubleshooting hint information and after-sales-service information, as a note, are sent to pre-set user mobile phone.
This embodiment detects air-conditioning by testing agency 105 and whether there is fault, when there is fault in air-conditioning, controller 106 obtains the fault message of air-conditioning, then the word fault message corresponding with fault message is obtained by data processing chip 107 according to the fault message of air-conditioning, last output mechanism 108 output character fault message.By this embodiment, when reaching air-condition faults, export the effect of more informations.
The utility model embodiment provides a kind of remote server.
Fig. 4 is the schematic diagram of the remote server according to the utility model embodiment, and as shown in Figure 4, this remote server comprises:
Receiving mechanism 204, for receiving the fault message of air-conditioning.
When air-conditioning breaks down, air-conditioning obtains and sends self fault message, and receiving mechanism 204 receives the fault message that air-conditioning sends.Such as, air-conditioning is set up network by router with receiving mechanism 204 and is connected, fault message is sent to receiving mechanism 204, receiving mechanism 204 connects the fault message receiving air-conditioning and send by network, the data format of the air-conditioning state information that receiving mechanism 204 receives can be the form of (" state name ", " state value ").
Controller 205, for after the fault message receiving air-conditioning, the fault message according to air-conditioning obtains the word fault message corresponding with fault message.
After receiving mechanism 204 receives the fault message of air-conditioning transmission, controller 205 obtains the word fault message corresponding with fault message according to the fault message of air-conditioning, preferably, after controller 205 obtains the word fault message corresponding with fault message according to the fault message of air-conditioning, the troubleshooting hint information that inquiry institutions inquire is corresponding with fault message, troubleshooting hint information is for pointing out the information getting rid of the corresponding fault of air-condition faults information.
Preferably, after the fault message receiving air-conditioning, the preliminary method for removing of fault of searching air conditioner, the preliminary method for removing of fault of air-conditioning is carry out the preliminary method got rid of to the fault of air-conditioning; Inquiry mechanism is also for the pre-set user information of searching air conditioner, and pre-set user information comprises air-conditioning infield; The after-sales-service information that inquiry mechanism's searching air conditioner infield is nearest, wherein, after-sales-service information comprises the information such as phone and network of maintenance and repair after sale.Alternatively, this remote server also comprises: memory, for the corresponding relation of the fault message and word fault message that store air-conditioning.
Transmitting mechanism 206, for sending word fault message to default object.
After controller 205 obtains the word fault message corresponding with fault message according to the fault message of air-conditioning, transmitting mechanism 206 output character fault message, also be, the information such as fault title corresponding for fault message export by transmitting mechanism 206, transmitting mechanism 206 output character fault message is to default object output character fault message, default object can be the display floater of air-conditioner, also can be the default account of mobile phone or application program, such as transmitting mechanism 206 output character fault message on the display floater of air-conditioner, transmitting mechanism 206 also can to default sending short message by mobile phone, word fault message is comprised in note, transmitting mechanism 206 can also to default application program, such as micro-letter waits the default account of application program of mobile phone to send word fault message.Preferably, transmitting mechanism is also for exporting the preliminary method for removing of fault and after-sales-service information.
Preferably, transmitting mechanism 206 is by above-mentioned word fault message, and troubleshooting hint information and after-sales-service information compile a note, and the SMS platform interface provided by telecommunications, UNICOM, mobile three large operators is sent to pre-set user mobile phone.User can recognize the reason that air-conditioning breaks down and method for removing quickly and easily, checks local nearest maintenance on-line shop, or dial locality after sale phone ask for help.
This embodiment receives the fault message of air-conditioning by receiving mechanism 204, controller 205 is after the fault message receiving air-conditioning, fault message according to air-conditioning obtains the word fault message corresponding with fault message, and transmitting mechanism 206 sends word fault message to default object.By this embodiment, when reaching air-condition faults, export the effect of more informations.
The foregoing is only preferred embodiment of the present utility model, be not limited to the utility model, for a person skilled in the art, the utility model can have various modifications and variations.All within spirit of the present utility model and principle, any amendment done, equivalent replacement, improvement etc., all should be included within protection domain of the present utility model.
Claims (10)
1. an air-conditioning, is characterized in that, comprising:
Whether testing agency, exist fault for detecting air-conditioning;
Controller, is connected with described testing agency, for obtaining the fault message of described air-conditioning;
Data processing chip, is connected with controller, obtains the word fault message corresponding with described fault message for the fault message according to described air-conditioning; And
Output mechanism, is connected with described data processing chip, for exporting described word fault message.
2. air-conditioning according to claim 1, is characterized in that, also comprises
Communication means, be connected with described controller and/or described data processing chip, fault message for the air-conditioning got by described controller is sent to remote server, wherein, described remote server obtains the word fault message corresponding with described fault message according to the fault message of described air-conditioning and exports described word fault message.
3. air-conditioning according to claim 2, is characterized in that, described communication means is WIFI control circuit board, and described WIFI control circuit board is mutually integrated with described controller, is connected for setting up network with server.
4. a remote server, is characterized in that, comprising:
Receiving mechanism, for receiving the fault message of air-conditioning;
Controller, is connected with described receiving mechanism, and for after the fault message receiving described air-conditioning, the fault message according to described air-conditioning obtains the word fault message corresponding with described fault message; And
Transmitting mechanism, is connected with described controller, for sending described word fault message to default object.
5. remote server according to claim 4, is characterized in that, also comprises:
Memory, for the corresponding relation of the fault message and word fault message that store air-conditioning.
6. an air-conditioner control system, is characterized in that, comprising:
Whether air-conditioning, exist fault and the fault message obtaining described air-conditioning for detecting described air-conditioning, described air-conditioning be provided with the first wireless telecommunications mechanism for sending described fault message,
Remote server, be connected with described air-conditioning by wireless network, the word fault message corresponding with described fault message is obtained for the fault message according to described air-conditioning, be provided with the second wireless telecommunications mechanism on this remote server, described second wireless telecommunications mechanism is for receiving described fault message and sending described word fault message.
7. control system according to claim 6, is characterized in that, described first wireless telecommunications mechanism and described second wireless telecommunications mechanism are the mobile communication mechanism for being sent described fault message by mobile communication mode.
8. control system according to claim 6, is characterized in that, also comprises:
Router, sets up wireless connections with described air-conditioning and described remote server, is sent to described second wireless telecommunications mechanism for the fault message described first wireless telecommunications mechanism sent.
9. control system according to claim 6, is characterized in that, also comprises:
Data storage server, is connected with described remote server, for the corresponding relation of the fault message and word fault message that store air-conditioning.
10. control system according to claim 6, is characterized in that, also comprises:
Communication terminal, for receiving described word fault message.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN201520917304.4U CN205119360U (en) | 2015-11-16 | 2015-11-16 | Air conditioner and control system and remote server thereof |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201520917304.4U CN205119360U (en) | 2015-11-16 | 2015-11-16 | Air conditioner and control system and remote server thereof |
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| CN205119360U true CN205119360U (en) | 2016-03-30 |
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| CN201520917304.4U Active CN205119360U (en) | 2015-11-16 | 2015-11-16 | Air conditioner and control system and remote server thereof |
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Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105387561A (en) * | 2015-11-16 | 2016-03-09 | 珠海格力电器股份有限公司 | Air conditioner, fault treatment method, device and system of air conditioner and remote server |
| CN109405174A (en) * | 2018-10-08 | 2019-03-01 | 珠海格力电器股份有限公司 | A kind of fault message reports method and device for repairment |
| CN111627191A (en) * | 2020-02-20 | 2020-09-04 | 南京绿慧能源科技有限公司 | Radiation air conditioner monitoring system and monitoring method |
| CN113483458A (en) * | 2021-06-23 | 2021-10-08 | 青岛海尔空调器有限总公司 | Method and device for processing air conditioner fault and air conditioner |
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2015
- 2015-11-16 CN CN201520917304.4U patent/CN205119360U/en active Active
Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105387561A (en) * | 2015-11-16 | 2016-03-09 | 珠海格力电器股份有限公司 | Air conditioner, fault treatment method, device and system of air conditioner and remote server |
| CN105387561B (en) * | 2015-11-16 | 2019-10-29 | 珠海格力电器股份有限公司 | Air-conditioning and its fault handling method, device and system and remote server |
| CN109405174A (en) * | 2018-10-08 | 2019-03-01 | 珠海格力电器股份有限公司 | A kind of fault message reports method and device for repairment |
| CN111627191A (en) * | 2020-02-20 | 2020-09-04 | 南京绿慧能源科技有限公司 | Radiation air conditioner monitoring system and monitoring method |
| CN113483458A (en) * | 2021-06-23 | 2021-10-08 | 青岛海尔空调器有限总公司 | Method and device for processing air conditioner fault and air conditioner |
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