CN204406551U - A kind of self-service terminal - Google Patents
A kind of self-service terminal Download PDFInfo
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- CN204406551U CN204406551U CN201420863141.1U CN201420863141U CN204406551U CN 204406551 U CN204406551 U CN 204406551U CN 201420863141 U CN201420863141 U CN 201420863141U CN 204406551 U CN204406551 U CN 204406551U
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Abstract
The utility model relates to a kind of self-service terminal, comprises control module (1), interactive module (2), communication module (7), feedback module (5); Interactive module (2) is for inputting services request; Communication module is connected with server (10); Feedback module is used for according to services request to user's back services; Wherein, interactive module adopts voice acquisition device, and voice acquisition device is for carrying out the input of voice service request, and the voice service request collected is sent to server by communication module; Server end or self-service terminal are also provided with processing unit (10a), and processing unit is used for processing voice service request and judging the service corresponding with voice service request.Like this, if user input voice service request just can obtain needs service, make self-service terminal hommization more, use convenient.
Description
Technical field
The utility model relates to self-service equipment field, particularly relates to a kind of self-service terminal.
Background technology
Self-service terminal is a kind of convenience, simple, natural, practical human-computer interaction device, for providing operate services, inquiry service to people; It has gathered computer technology, multimedia technology, sound technique, network technology, industrial modeling art, Machine Manufacturing Technology, streamlined integrated design, beautiful design.Self-service terminal applies to the various aspects of our daily life work just gradually.As in many occasions such as business hall, postal service hall, levying by tax hall, the urban information service of street corner, city, office block, airport, station, bank, museum, library, exhibition, hospital, hotels, we can see self-service terminal.Current self-service terminal is adopt the human-computer interaction device such as keyboard or touch-screen to carry out man-machine interaction mostly, owing to having groups of people because the reason such as physical disturbances, knowledge obstacle, the human-computer interaction device that keyboard not easy to use, touch-screen etc. are traditional, if a kind of human-computer interaction device of hommization more can be provided to operate self-service terminal, the convenience of self-service terminal will be improved.
Summary of the invention
The technical problems to be solved in the utility model is to provide a kind of hommization more, uses convenient self-service terminal.
For solving the problems of the technologies described above, a kind of self-service terminal of the utility model comprises control module, interactive module, communication module, feedback module; Interactive module is for inputting services request; Communication module is connected with server; Feedback module is used for according to services request to user's back services; Wherein, interactive module adopts voice acquisition device, and voice acquisition device is for carrying out the input of voice service request, and the voice service request collected is sent to server by communication module; Server end or self-service terminal are also provided with processing unit, and processing unit is used for processing voice service request and judging the service corresponding with voice service request.
Such benefit is, user can input voice by voice acquisition device, the speech data that processing unit processes is collected also judges the service corresponding with voice content, realize the man-machine interaction of voice mode, as long as user input voice service request just can obtain needs service, make self-service terminal hommization more, use convenient.
As the further improvement of a kind of self-service terminal of the utility model, this self-service terminal also comprises virtual work personnel module, virtual work personnel module is used for guiding service for user provides, and virtual work personnel module comprises voice unit for playing virtual work personnel voice, for playing the display unit of the dynamic portrait of virtual work personnel.As further improving, virtual work personnel module can also double as feedback module, for according to services request to user's back services.The voice of virtual work personnel and dynamic portrait is simulated by the voice unit and display unit utilizing virtual work personnel module, there is provided the service such as guide, assistance to user and according to services request to user's back services, thus make self-service terminal also have the same affinity of true man staff, hommization more, improves the ratings of people to self-service terminal.
As the further improvement of a kind of self-service terminal of the utility model, this self-service terminal also comprises detecting module, detecting module is for detecting the service condition of personnel activity's situation in guarded region or self-service terminal, and virtual work personnel module performs corresponding operation according to the signal that detecting module detects.As further improving, detecting module can also adopt video camera, and detecting module also comprises processing unit, the signal that processing unit arrives for the treatment of camera acquisition.The signal that processing unit can also be used for arriving according to camera acquisition judges the type of personnel, the corresponding content of broadcasting that virtual work personnel module judges according to processing unit.By the picture signal of camera acquisition to visitor, processing unit can judge the type of visitor, be such as man, Ms or old man, child, student, soldier etc., play different contents according to dissimilar visitor, make self-service terminal hommization more.
As the further improvement of a kind of self-service terminal of the utility model, display unit comprises projection screen, for the projection arrangement to projection screen projected image, projection screen adopts holographic projection screen.Different from traditional projection screen, holographic projection screen has more science fiction sense, more attractive in appearance, and holographic projection screen can to adopt in the projection screens such as holographic projection screen such as transparent holographic projection screen, grey projection screen, witch mirror projection screen, mirror surface projection screen, phantom imaging screen any one.
Another kind as a kind of self-service terminal of the utility model improves, and display unit to adopt in LCD display, LED display, OLED display, PDP display, 3D display, holographic display device, the projection display, transparent display any one.Transparent display can allow spectators through the scenery seeing the screen back side without visualization portion of screen while maintenance video picture; Transparent display can be any one transparent display such as transparent display, OLED transparent display, LED transparent display adopting electric moistening technology.
Accompanying drawing explanation
Below in conjunction with the drawings and specific embodiments, the utility model is described in further detail.
Fig. 1 is the fundamental diagram of a kind of self-service terminal of the utility model.
Fig. 2 is the schematic diagram that a kind of self-service terminal of the utility model arranges virtual work personnel module.
Fig. 3 is holographic projection screen's structural representation of a kind of self-service terminal of the utility model.
Embodiment
The fundamental diagram of a kind of self-service terminal of the utility model as shown in Figure 1, a kind of self-service terminal of the utility model comprises control module 1, interactive module 2, communication module 7, feedback module 5; Interactive module 2 is for inputting services request; Communication module 7 is connected with server 10, and server 10 can be used for providing the service corresponding with services request according to services request; Feedback module 5 for according to services request to user's back services; Wherein, interactive module 2 adopts voice acquisition device, and voice acquisition device is for carrying out the input of voice service request, and the voice service request collected is sent to server 10 by communication module 7; Server 10 end or self-service terminal are also provided with processing unit 10a, and processing unit 10a is used for processing voice service request and judging the service corresponding with voice service request; Interactive module 2, communication module 7, feedback module 5 all can be connected with control module 1 or couple.
Communication module 7 is wired or wireless communication device, and communication module 7 is connected with server 10, and server provides required data to self-service terminal.Radio communication device can adopt bluetooth wireless devices, also can adopt 2.4GHz wireless device, can also adopt other the communication device without the need to relying on electric wire, such as 27MHz wireless device, frequency modulation radio device etc.Processor can be adopted as control module 1, and processor comprises the chip of the types such as central processing unit, microprocessor, microcontroller; Certainly, the device such as unit sheet or powerful robot calculator main frame also can be adopted to provide the function of control module 1.Processing unit 10a can adopt processor, comprises the chip of the types such as central processing unit, microprocessor, microcontroller, digital signal processor; Certainly, the device such as unit sheet or powerful robot calculator main frame also can be adopted to provide the function of processing unit 10a.Voice acquisition device can comprise microphone, can also arrange voice collecting circuit.Feedback module 5 can adopt the device such as display, loudspeaker.
As the further improvement of a kind of self-service terminal of the utility model, the virtual work personnel module schematic diagram of a kind of self-service terminal of the utility model as shown in Figure 2, this self-service terminal also comprises virtual work personnel module 6, virtual work personnel module 6 is for providing service for user, and virtual work personnel module 6 comprises voice unit 6a for playing virtual work personnel voice, for playing the display unit 6b of the dynamic portrait of virtual work personnel.Virtual work personnel module 6 can be connected with control module 1 or couple.Data needed for virtual work personnel module 6 from server 10, also can arrange storer for virtual work personnel module 6, and storer stores plays virtual work personnel's voice and dynamic portrait data; Storer can adopt flash memory (Flash Memory) storer, hard disk etc., hard disk can adopt solid state hard disc (Solid State Drives, SSD), mechanical hard disk (HDD conventional hard), hybrid hard disk (the new hard disk that HHD mono-piece is born out based on traditional mechanical hard disk) etc.SSD adopts flash memory particle to store, and HDD adopts magnetic video disc to store, and hybrid hard disk (HHD:Hybrid Hard Disk) is a kind of hard disk that magnetic hard-disk and flash memory are integrated together.
As further improving, virtual work personnel module 6 can also double as feedback module 5, for according to services request to user's back services.Control module 1 also may be used for the process of video-audio signal, also can digital signal processor be set, such as can send instruction by microcontroller to data-signal process chip, make it process video, sound signal exactly, and the signal handled well is sent to virtual work personnel module 6 plays.Voice unit 6a comprises loudspeaker, can also arrange power amplification circuit.Virtual work personnel module 6 can be utilized to provide the services such as welcome, guide, assistance for user.
Display unit 6b can to adopt in the displays such as LCD display, LED display, OLED display, PDP display, 3D display, holographic display device, the projection display any one.Display unit 6b can also adopt transparent display, and transparent display can allow spectators through the scenery seeing the screen back side without visualization portion of screen while maintenance video picture; Transparent display can be any one transparent display such as transparent display, OLED transparent display, LED transparent display adopting electric moistening technology.
Improve as another kind, display unit 6b also can be other device, and display unit 6b can comprise projection screen, for the projection arrangement to projection screen projected image, projection screen adopts holographic projection screen.Projection arrangement can adopt any one projection arrangement or the projector such as CRT, LCD, DLP, laser.As further improvement, projection screen can also adopt holographic projection screen.Different from traditional projection screen, holographic projection screen adopts similar or is equal to the mode of line holographic projections, and projecting, scene is presented in holographic projection screen, makes spectators in multiple angle, clearly can see the effect of watching advertisement to broadcast; And holographic projection screen can make projected picture seem and make three-dimensional more to broadcast scene more true to nature, reach better the effect of publicity.Holographic projection screen have employed many new technologies, such as, can adopt hologram (hologram) technology, new material technology etc.Holographic projection screen can to adopt in the projection screens such as holographic projection screen such as transparent holographic projection screen, grey projection screen, witch mirror projection screen, mirror surface projection screen, phantom imaging screen any one.Transparent holographic projection screen has transparent characteristic, while the clear video picture of maintenance, spectators can be allowed to see scenery behind through projection screen without visualization portion; When no matter, whether light source sufficient, all can through front and both sides, the back side simultaneously, the projection screen of multi-angle direct viewing image.Grey projection screen comprises light grey and Dark grey projection screen, is display device of new generation, has high-resolution, resistance to high light, ultra-thin, numerous advantage such as anti-aging; The video picture layer of grey projection screen can by other nanocomposite optical assembly of molecular level: full figure color filter crystalline solid HCFC is core material, merge nanometer technology, multidisciplinary achievement and the processing technologies of preparing such as materialogy, optics, macromolecule, with organic material, inorganic nanometer powder and fine metal powder for raw material, produce.Witch mirror projection screen can use special composite material, and isolated ultraviolet and infrared ray, to the damage of projection screen, have high anti-soda acid and high anti-oxidation effect simultaneously; And outdoor need not be exposed to and worry to affect the projection screen life-span because of Long-Time Service; Surface, if any dirt, is smeared gently with flannelette and is washed, easy to clean; Witch mirror projection screen can in the scope of-10 DEG C-70 DEG C, keep projection screen video picture quality and surface intact.Mirror surface projection screen is a kind of high-performance double-sided display projection screen; Mirror surface projection screen can adopt up-to-date coating sputtering and SI optical texture technology, makes its thickness only reach the half of like product, but the more aobvious soft exquisiteness of picture effect, and details is more true to nature; Have the absolute visible angle close to 180 ° and double-sided display performance.Phantom imaging screen is a kind of high-performance double-sided display projection screen; The surface of video picture layer can be coated with nano level light sensitive layer by vacuum magnetron sputtering coating film technique, also has high reflectivity specular appearance while the transmitance making video picture layer keep higher; Video picture layer principal ingredient is SOB, has imaging exquisiteness, high resolution imaging function, and image can be made to produce very big three-dimensional depth feelings.Holographic projection screen's structural representation of a kind of self-service terminal of the utility model as shown in Figure 3, holographic projection screen can also comprise line holographic projections rete 1a, rigid hyaline layer 1b, line holographic projections rete 1a and rigid hyaline layer 1b and be sticked to form holographic projection screen.Further improve, line holographic projections rete 1a is arranged between two-layer rigid hyaline layer 1b; Rigid hyaline layer 1b is clear glass or transparent plastic sheet.Transparent plastic sheet can adopt organic glass, and organic glass (Polymethyl methacrylate) is a kind of popular title, is abbreviated as PMMA.The chemical name of this macromolecule transparent material, polymethylmethacrylate, is by the macromolecular compound of methyl methacrylate polymerization.It is a kind of exploitation important thermoplastics comparatively early.Organic glass is divided into water white transparency, colored transparent, pearly-lustre, four kinds, embossing organic glass.Organic glass is commonly called as acrylic, middle a surname's acryl, Ya Geli, and organic glass has the good transparency, chemical stability, mechanical property and weatherability, and easy dyeing, easily processes, the advantages such as attractive appearance.Certainly, this be embodiment and and non-limiting, holographic projection screen can also adopt other version, such as integrated holographic projection screen etc.When display unit 6b employing projection screen and projection arrangement, as further improving, projection screen is also provided with touch-screen, and projection screen and touch-screen form touch display screen, and display unit 6b doubles as interactive module 2.Touch-screen can adopt resistive touch screen, capacitive touch screen, piezoelectric type touch screen, infrared-type touch-screen, surface acoustic wave touch screen etc. any one.
As the further improvement of a kind of self-service terminal of the utility model, this self-service terminal also comprises detecting module 4, detecting module 4 is for detecting the service condition of personnel activity's situation in guarded region or self-service terminal, and virtual work personnel module 6 performs corresponding operation according to the signal that detecting module 4 detects.Such as when detecting module 4 detected people close to or bring into use self-service terminal time, the services such as virtual work personnel module 6 just starts to welcome user, guide, assistance.Detecting module 4 can adopt video camera, also can adopt sensor.When adopting video camera, the combination of background identification and object tracer technique can be adopted, by the personnel activity's situation in video camera detecting guarded region; Video camera can also comprise Charged Coupled Device (CCD), complementary metal oxide layer partly leads (CMOS) or network camera (IP Camera).Detecting module 4 also can utilize sensor (sensor) to detect; Sensor can be infrared sensor, sound transducer, gravity detector, displacement transducer, range sensor etc. any one.Displacement transducer can be again optical displacement sensor, linear proximity transducer, ultrasonic displacement sensor etc.Detecting module 4 also can be the combination of two or more sensors above-mentioned.Can also keyboard monitor being adopted, by monitoring whether there is librarian use keyboard, having judged whether human users's self-service terminal.
As the further improvement of a kind of self-service terminal of the utility model, detecting module 4 adopts video camera, detecting module 4 also comprises processing unit, processing unit is for the treatment of the signal collected, the signal that can also be used for arriving according to camera acquisition judges the type of personnel, and the result that virtual work personnel module 6 judges according to processing unit plays corresponding content.Processing unit can adopt processor, comprises the chip of the types such as central processing unit, microprocessor, microcontroller, digital signal processor; Certainly, the device such as unit sheet or powerful robot calculator main frame also can be adopted to provide the function of control module 1.Processing unit can be connected with control module 1 or couple.
It should be noted last that, above embodiment is only in order to illustrate the technical solution of the utility model and unrestricted, although be described in detail the utility model with reference to preferred embodiment, those of ordinary skill in the art is to be understood that, can modify to the technical solution of the utility model or equivalent replacement, and not depart from the spirit and scope of technical solutions of the utility model; Any simple modification done above embodiment according to technical spirit of the present utility model, equivalent variations and modification, all still belong in the scope of technical solutions of the utility model.
Claims (10)
1. a self-service terminal, comprises control module (1), interactive module (2), communication module (7), feedback module (5); Described interactive module (2) is for inputting services request; Described communication module (7) is connected with server (10); Described feedback module (5) for according to described services request to user's back services; It is characterized in that: described interactive module (2) adopts voice acquisition device, and described voice acquisition device is for carrying out the input of voice service request, and the described voice service request collected is sent to described server (10) by communication module (7); Described server (10) end or self-service terminal are also provided with processing unit (10a), and described processing unit (10a) is for processing described voice service request and judging the service corresponding with described voice service request.
2. self-service terminal according to claim 1, it is characterized in that: this self-service terminal also comprises virtual work personnel module (6), described virtual work personnel module (6) is for providing service for user, and described virtual work personnel module (6) comprises voice unit (6a) for playing virtual work personnel voice, for playing the display unit (6b) of the dynamic portrait of virtual work personnel.
3. self-service terminal according to claim 2, is characterized in that: described virtual work personnel module (6) doubles as described feedback module (5), for according to described services request to user's back services.
4. self-service terminal according to claim 3, it is characterized in that: this self-service terminal also comprises detecting module (4), described detecting module (4) is for detecting the service condition of personnel activity's situation in guarded region or described self-service terminal, and described virtual work personnel module (6) performs corresponding operation according to the signal that described detecting module (4) detects.
5. self-service terminal according to claim 2, it is characterized in that: this self-service terminal also comprises detecting module (4), described detecting module (4) is for detecting the service condition of personnel activity's situation in guarded region or described self-service terminal, and described virtual work personnel module (6) performs corresponding operation according to the signal that detecting module (4) detects.
6. the self-service terminal according to claim 4 or 5, is characterized in that: described detecting module (4) adopts video camera or sensor; When described detecting module (4) adopts video camera, described detecting module (4) is also provided with processing unit, the signal that described processing unit arrives for the treatment of camera acquisition.
7. the self-service terminal according to claim 2 to 5 any one, it is characterized in that: described display unit (6b) comprises projection screen, for the projection arrangement to described projection screen projected image, described projection screen adopts holographic projection screen.
8. self-service terminal according to claim 7, is characterized in that: described holographic projection screen to adopt in transparent holographic projection screen, grey projection screen, witch mirror projection screen, mirror surface projection screen, phantom imaging screen any one.
9. the self-service terminal according to claim 2 to 5 any one, is characterized in that: described display unit (6b) to adopt in LCD display, LED display, OLED display, PDP display, 3D display, holographic display device, the projection display, transparent display any one.
10. self-service terminal according to claim 9, is characterized in that: described transparent display to adopt in electric moistening transparent display, LED transparent display, OLED transparent display any one.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201420863141.1U CN204406551U (en) | 2014-12-31 | 2014-12-31 | A kind of self-service terminal |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201420863141.1U CN204406551U (en) | 2014-12-31 | 2014-12-31 | A kind of self-service terminal |
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| CN204406551U true CN204406551U (en) | 2015-06-17 |
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| CN201420863141.1U Expired - Fee Related CN204406551U (en) | 2014-12-31 | 2014-12-31 | A kind of self-service terminal |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN108040103A (en) * | 2017-12-07 | 2018-05-15 | 广州小造电子商务有限公司 | A kind of show room service system |
| CN110992605A (en) * | 2019-12-16 | 2020-04-10 | 中国建设银行股份有限公司 | Communication method and device based on closed financial equipment |
-
2014
- 2014-12-31 CN CN201420863141.1U patent/CN204406551U/en not_active Expired - Fee Related
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN108040103A (en) * | 2017-12-07 | 2018-05-15 | 广州小造电子商务有限公司 | A kind of show room service system |
| CN110992605A (en) * | 2019-12-16 | 2020-04-10 | 中国建设银行股份有限公司 | Communication method and device based on closed financial equipment |
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Legal Events
| Date | Code | Title | Description |
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| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant | ||
| CF01 | Termination of patent right due to non-payment of annual fee | ||
| CF01 | Termination of patent right due to non-payment of annual fee |
Granted publication date: 20150617 Termination date: 20181231 |