CN203193660U - Operation and maintenance service organization support system - Google Patents

Operation and maintenance service organization support system Download PDF

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Publication number
CN203193660U
CN203193660U CN 201320209912 CN201320209912U CN203193660U CN 203193660 U CN203193660 U CN 203193660U CN 201320209912 CN201320209912 CN 201320209912 CN 201320209912 U CN201320209912 U CN 201320209912U CN 203193660 U CN203193660 U CN 203193660U
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China
Prior art keywords
service
maintenance
support system
server
mobile
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Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
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CN 201320209912
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Chinese (zh)
Inventor
宋运兵
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Diligence digital Polytron Technologies Inc
Original Assignee
Chengdu Qinzhi Digital Technology Co Ltd
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Priority to CN 201320209912 priority Critical patent/CN203193660U/en
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Publication of CN203193660U publication Critical patent/CN203193660U/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

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Abstract

The utility model provides an operation and maintenance service organization support system comprising an operation and maintenance command server (1), a mobile operation and maintenance server (3). The mobile operation and maintenance server is composed of a control unit (4), a data transmitting and receiving device (5), a space positioning device (6) and a man-machine interaction device (7), wherein the space positioning device (6), the data transmitting and receiving device (5) and the man-machine interaction device (7) are connected with the control unit (4) respectively. The mobile operation and maintenance server (3) and the operation and maintenance command server (1) are in data-exchanging connection in a wireless manner, so that the operation and maintenance service organization support system has richer data acquisition ability and higher information transmission efficiency to support an operation and maintenance service activity with more reasonable labor division and more efficient organization.

Description

Support system is organized in the O﹠M service
Technical field
The utility model relates to IT O﹠M field, and particularly support system is organized in a kind of O﹠M service.
Background technology
Deep development along with informatization, information system becomes the critical infrastructures that core business is handled day by day, along with the utilization field of information system more extensively, increasing, the professional degree of complexity of quantity improves constantly, trend such as cloud computing, Internet of Things progressively lands in addition, deep variation is taking place in IT O﹠M service industry, and is like this invariably to the industry situation pattern from the requirement of service; On the one hand, the O﹠M service is as knowledge-intensive, intelligence-intensive industry, and its industry characteristic and attribute are very high to the integration capability requirement of service provider, ensure the support of the technology that accurately, in time, effectively must depend on of O﹠M; On the other hand, how to improve constantly the efficient of O﹠M service, the cost of reduction service, not only need tighten management, also need the support of new technology; The service of service provider is sold, dependency degree to service system more improves, even to have with the service system be core, carry out the trend of O﹠M service around service system, especially follow O﹠M expert system, data center to unify technology such as visualization system, intelligent O﹠M flow system, simulation optimization design and occur and development, further impel O﹠M service provider to re-recognize and define service process and pattern.On the one hand, traditional information system O﹠M guarantee mostly is the mode of the enforcement of owner autologous tissue, integrator's follow-up service and carries out, after professional service provider has appearred, but on business model, integration capability, all fail to break through the limitation of traditional method, the service provider of market demand specialization, scale, independent adult; On the other hand, existing O﹠M service is many to be implemented separately by the O﹠M personnel, and collaborative is not strong, very high to O﹠M personnel's profile and experience dependence.
The utility model content
The purpose of this utility model is to provide a kind of O﹠M service to organize support system, has rich data acquisition capacity more, higher information transfer efficiency, to support that the division of labor is more reasonable, to organize O﹠M service activity more efficiently.
For realizing the purpose of this utility model, adopt following technical scheme: support system is organized in the O﹠M service, include O﹠M commander server, it is characterized in that: this system also includes mobile O﹠M service end, described mobile O﹠M service end is by control unit, data source and sink, space positioning apparatus, human-computer interaction device is formed, space positioning apparatus, data source and sink, human-computer interaction device all are connected with control unit, and mobile O﹠M service end realizes that by wireless mode exchanges data is communicated with O﹠M commander server.
Further program of the utility model is that described O﹠M commander server also has commander's interactive device.
Further program of the utility model is that described O﹠M service end is the mobile communication intelligent terminal that is integrated with GPS.
Further program of the utility model is, described data source and sink is supported a kind of in td-scdma, CDMA2000 or three kinds of standards of WCDMA at least.
Support system is organized in the O﹠M service of adopting the utility model to provide, O﹠M commander server can be real-time carry out exchanges data with mobile O﹠M service end, relevant informations such as O﹠M instruction are informed the Field Force, receive on-the-spot feedback, and can monitor Field Force's positional information, strengthen management, can the optimization personnel divide the work thus, raise the efficiency, reduce cost, especially when cooperating expert system to send single automatically and planning the work of O﹠M workflow, by senior O﹠M personnel unified command and design solution, and a large amount of Field Force only needs strict patrolling by instruction to get final product.
Description of drawings
Fig. 1 organizes the structural representation of support system for the service of this O﹠M.
Embodiment
As shown in Figure 1, support system is organized in this O﹠M service, include the O﹠M commander server 1 that disposes the teledata R-T unit, in order to carry senior application such as intelligent O﹠M expert system, and configuration packet contains commander's interactive device 2 of display screen and input equipment, for senior O﹠M personal management, use during instruction remote scene personnel's work, what be communicated with O﹠M commander server 1 data is some mobile O﹠M service ends 3, mobile O﹠M service end and O﹠M commander server can be realized exchanges data by existing wireless mode, mobile O﹠M service end 3 is carried by the Field Force, its composition includes control unit 4, data source and sink 5, space positioning apparatus 6, human-computer interaction device 7, space positioning apparatus 6, data source and sink 5, human-computer interaction device 6 all is connected with control unit 4, its space positioning apparatus 6 is the GPS positioning unit, can adopt SiRFstar III chip to realize, and data source and sink 5 can select to support td-scdma, standard such as CDMA2000 or WCDMA, control unit 4 can adopt existing techniques in realizing such as single-chip microcomputer and PLC circuit, human-computer interaction device 7 includes display unit and data input/output unit, whole O﹠M service end is the PDA that is integrated with GPS and communication function for customizing also, in actual use, mobile O﹠M service end 3 will comprise that the remote data of O﹠M personnel positions information sends to the O﹠M commander server 1 on backstage, use for intelligent O﹠M expert system and senior O﹠M personnel, and acceptance is from the command information on backstage, such as information such as specific O﹠M operation books, thereby on-the-spot O﹠M personnel only need carry out and get final product, and greatly reduce its professional difficulty.

Claims (3)

1. support system is organized in the O﹠M service, include O﹠M commander server (1), it is characterized in that: this system also includes mobile O﹠M service end (3), described mobile O﹠M service end is by control unit (4), data source and sink (5), space positioning apparatus (6), human-computer interaction device (7) is formed, space positioning apparatus (6), data source and sink (5), human-computer interaction device (7) all are connected with control unit (4), and mobile O﹠M service end (3) realizes that by wireless mode exchanges data is communicated with O﹠M commander's server (1).
2. support system is organized in described O﹠M service according to claim 1, it is characterized in that: described O﹠M commander's server (1) has commander's interactive device (2).
3. support system is organized in described O﹠M service according to claim 1, it is characterized in that: described O﹠M service end (3) is for being integrated with the mobile communication intelligent terminal of GPS.
CN 201320209912 2013-04-23 2013-04-23 Operation and maintenance service organization support system Expired - Fee Related CN203193660U (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN 201320209912 CN203193660U (en) 2013-04-23 2013-04-23 Operation and maintenance service organization support system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN 201320209912 CN203193660U (en) 2013-04-23 2013-04-23 Operation and maintenance service organization support system

Publications (1)

Publication Number Publication Date
CN203193660U true CN203193660U (en) 2013-09-11

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Family Applications (1)

Application Number Title Priority Date Filing Date
CN 201320209912 Expired - Fee Related CN203193660U (en) 2013-04-23 2013-04-23 Operation and maintenance service organization support system

Country Status (1)

Country Link
CN (1) CN203193660U (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN104125080A (en) * 2013-04-23 2014-10-29 成都勤智数码科技股份有限公司 IT operation and maintenance service cooperation supporting system

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN104125080A (en) * 2013-04-23 2014-10-29 成都勤智数码科技股份有限公司 IT operation and maintenance service cooperation supporting system

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C14 Grant of patent or utility model
GR01 Patent grant
C56 Change in the name or address of the patentee
CP01 Change in the name or title of a patent holder

Address after: Two Lu Tian Hua high tech Zone of Chengdu City, Sichuan province 610000 No. 81 Tianfu Software Park C District 10 building 20 layer

Patentee after: Diligence digital Polytron Technologies Inc

Address before: Two Lu Tian Hua high tech Zone of Chengdu City, Sichuan province 610000 No. 81 Tianfu Software Park C District 10 building 20 layer

Patentee before: Chengdu Qinzhi Digital Technology Co., Ltd.

CF01 Termination of patent right due to non-payment of annual fee

Granted publication date: 20130911

Termination date: 20190423

CF01 Termination of patent right due to non-payment of annual fee