CN202261335U - Service level management system for monitoring system - Google Patents
Service level management system for monitoring system Download PDFInfo
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- CN202261335U CN202261335U CN2011202894890U CN201120289489U CN202261335U CN 202261335 U CN202261335 U CN 202261335U CN 2011202894890 U CN2011202894890 U CN 2011202894890U CN 201120289489 U CN201120289489 U CN 201120289489U CN 202261335 U CN202261335 U CN 202261335U
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Abstract
The utility model relates to a service level management system for a monitoring system, which is suitable for information technology (IT) service level management of enterprises. In the service level management system, a trend analysis and computation server cluster 1, a service level management server 2, a database server 4 and a monitoring index acquisition computer 5 are connected with a switch 3 through network cables, wherein the trend analysis and computation server cluster 1 comprises a load equalizer 6 and a trend analysis and computation server 7. The service level management system for the monitoring system can work independent of the monitoring system, has functions of evaluating the IT service quality and analyzing and computing trends, can predict and give an alarm before a failure happens, and improves the IT service quality.
Description
Technical field
The utility model relates to monitoring technique fields such as network monitoring, network management, IT O&M, relates in particular to the service level management system that is used for supervisory control system.
Background technology
Along with improving constantly of social informatization level, corporate information technology infrastructure construction scale constantly enlarges, and the business of enterprise more and more depends on the information system of stable and reliability service.The IT support sector of enterprise often utilizes supervisory control systems such as network monitoring, network management, IT O&M that the network equipment, main frame, operating system, Database Systems and various application system are monitored; Handle again after pinpointing the problems; The working method of this passive response formula is difficult to the generation of discovery in time and prediction problem, and response time and quality that problem solves can't be weighed.In order to ensure the IT service level; Some service level management systems are developed out; Be used for IT service quality is quantized and assesses; Yet these systems are mainly used in regularly the service level quality are assessed, and can not accomplish to find in advance potential faults, can't be implemented in when service level objective will soon depart from and in time remedy.
The problem that the prior art of service level management system exists comprises:
1, do not possess the trend analysis computing function, can't before fault takes place, carry out prediction and alarm, can not help information technology support when service level objective will soon depart from, in time to remedy.
2, existing service level management system all is incorporated in the supervisory control system, can not separate with supervisory control system, thereby can't support multiple supervisory control system, and system extension property is relatively poor.
Summary of the invention
The utility model is just to above problem; A kind of service level management system that is used for supervisory control system is provided; This system can be independent of supervisory control system work, except the evaluation function that possesses IT service quality, also possesses the trend analysis computing function; Can before fault takes place, carry out prediction and alarm, thereby help information technology support when service level objective will soon depart from, in time to remedy.
The technical scheme of the utility model is following:
The service level management system that is used for supervisory control system comprises trend analysis calculation server cluster 1, service level management server 2, switch 3, database server 4 and monitor control index collecting computer 5; Trend analysis calculation server cluster 1, service level management server 2, database server 4 and monitor control index collecting computer 5 link to each other with switch 3 through netting twine.
Comprise load equalizer 6 and trend analysis calculation server 7 in the said trend analysis calculation server cluster 1, one or more trend analysis calculation servers 7 link to each other with load equalizer 6 through optical fiber.
Said monitor control index collecting computer 5 connects one or more supervisory control systems through network.
Said service level management server 2 can link to each other with warning system through network.
Comprise service level management human-computer interaction module in the said service level management server 2, information technology support can utilize this module to formulate service level objective, and the threshold value of each item index in the service level objective is set.
During system works, monitor control index collecting computer 5 regularly extracts the monitor control index data through network from supervisory control systems such as network monitoring system, database auditing system or application supervisory control system, and is stored in the database server 4.
Service level management server 2 utilizes the data based service level objective of the monitor control index in the database server 4 regularly to carry out the service level assessment.
Trend analysis calculation server cluster 1 utilizes the monitor control index data in the database server 4 regularly to carry out trend analysis and calculates; Whether the prediction monitor control index can surpass preset threshold in the service level objective; And the result sent to service level management server 2, can cross the border like prediction just sends alarm signal to warning system through network and handles.
Service level management server 2 utilizes each item index prediction value in the trend prediction value update service horizontal target that trend analysis calculation server cluster 1 passes back, helps information technology support control service quality.
Compared with prior art, the beneficial effect of the utility model shows:
1, the utility model provides the trend analysis computing function, can before fault takes place, carry out prediction and alarm, thereby helps information technology support when service level objective will soon depart from, in time to remedy.
2, the utility model can be independent of supervisory control system work, can insert multiple supervisory control system, and system extension is strong.
Description of drawings
Fig. 1 is the structural representation of the utility model.
Fig. 2 is the service level management system that is used for supervisory control system of Fig. 1 correspondence and the sketch map that is connected of external device (ED).
Embodiment
Below in conjunction with embodiment and Figure of description the utility model is described in further detail.
The service level management system that is used for supervisory control system as depicted in figs. 1 and 2 comprises trend analysis calculation server cluster 1, service level management server 2, switch 3, database server 4 and monitor control index collecting computer 5; Trend analysis calculation server cluster 1, service level management server 2, database server 4 and monitor control index collecting computer 5 link to each other with switch 3 through netting twine.
Comprise load equalizer 6 and trend analysis calculation server 7 in the said trend analysis calculation server cluster 1, one or more trend analysis calculation servers 7 link to each other with load equalizer 6 through optical fiber.
Said monitor control index collecting computer 5 connects one or more supervisory control systems through network.
Said service level management server 2 can link to each other with warning system through network.
Comprise service level management human-computer interaction module in the said service level management server 2, information technology support can utilize this module to formulate service level objective, and the threshold value of each item index in the service level objective is set.
During system works, monitor control index collecting computer 5 regularly extracts the monitor control index data through network from supervisory control systems such as network monitoring system, database auditing system or application supervisory control system, and is stored in the database server 4.
Service level management server 2 utilizes the data based service level objective of the monitor control index in the database server 4 regularly to carry out the service level assessment.
Trend analysis calculation server cluster 1 utilizes the monitor control index data in the database server 4 regularly to carry out trend analysis and calculates; Whether the prediction monitor control index can surpass preset threshold in the service level objective; And the result sent to service level management server 2, can cross the border like prediction just sends alarm signal to warning system through network and handles.
Service level management server 2 utilizes each item index prediction value in the trend prediction value update service horizontal target that trend analysis calculation server cluster 1 passes back, helps information technology support control service quality.
The foregoing description is the utility model preferred implementation; But the execution mode of the utility model is not restricted to the described embodiments; Other any do not deviate from change, the modification done under spirit and the principle of the utility model, substitutes, combination, simplify; All should be the substitute mode of equivalence, be included within the protection range of the utility model.
Claims (2)
1. service level management system that is used for supervisory control system; It is characterized in that: comprise trend analysis calculation server cluster (1), service level management server (2), switch (3), database server (4) and monitor control index collecting computer (5), trend analysis calculation server cluster (1), service level management server (2), database server (4) and monitor control index collecting computer (5) link to each other with switch (3) through netting twine.
2. the service level management system that is used for supervisory control system according to claim 1; It is characterized in that: comprise load equalizer (6) and trend analysis calculation server (7) in the said trend analysis calculation server cluster (1), one or more trend analysis calculation servers (7) link to each other with load equalizer (6) through optical fiber.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2011202894890U CN202261335U (en) | 2011-08-11 | 2011-08-11 | Service level management system for monitoring system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2011202894890U CN202261335U (en) | 2011-08-11 | 2011-08-11 | Service level management system for monitoring system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN202261335U true CN202261335U (en) | 2012-05-30 |
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN2011202894890U Expired - Fee Related CN202261335U (en) | 2011-08-11 | 2011-08-11 | Service level management system for monitoring system |
Country Status (1)
| Country | Link |
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| CN (1) | CN202261335U (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105988879A (en) * | 2015-03-20 | 2016-10-05 | 国际商业机器公司 | Method and system for optimizing allocation of multi-tasking servers |
-
2011
- 2011-08-11 CN CN2011202894890U patent/CN202261335U/en not_active Expired - Fee Related
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105988879A (en) * | 2015-03-20 | 2016-10-05 | 国际商业机器公司 | Method and system for optimizing allocation of multi-tasking servers |
| US10452450B2 (en) | 2015-03-20 | 2019-10-22 | International Business Machines Corporation | Optimizing allocation of multi-tasking servers |
| US10970122B2 (en) | 2015-03-20 | 2021-04-06 | International Business Machines Corporation | Optimizing allocation of multi-tasking servers |
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant | ||
| C17 | Cessation of patent right | ||
| CF01 | Termination of patent right due to non-payment of annual fee |
Granted publication date: 20120530 Termination date: 20120811 |