CN1870512A - Method for implementing information management and device for implementing event route - Google Patents
Method for implementing information management and device for implementing event route Download PDFInfo
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- CN1870512A CN1870512A CNA2005100720060A CN200510072006A CN1870512A CN 1870512 A CN1870512 A CN 1870512A CN A2005100720060 A CNA2005100720060 A CN A2005100720060A CN 200510072006 A CN200510072006 A CN 200510072006A CN 1870512 A CN1870512 A CN 1870512A
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Abstract
This invention discloses a method for realizing information management and a device for realizing event route, in which, a UE interface transmits a information management event operation request with the event ID to an event route unit, which sends the request to a service process unit corresponding to the ID, which sends the request with the ID to a back stage server to process it, then feeds back the process result to the service process unit, which stores the data so as to realize a route system based on the information management events.
Description
Technical field
The present invention relates to information management technique, be meant a kind of method of information management and device of realization event route in instant messaging, realized especially.
Background technology
Instant messaging (IM, Instant Messenger) application in linking up inside and outside enterprise more and more widely, but, general enterprise does not wish to drop into the server that extra cost goes to set up and safeguard this enterprise, but wish in public network, to be provided with free IM instrument, come for medium-sized and small enterprises provide the communication way easily of practicality more, carry out between the business enterprice sector, exchanging between department inside and enterprise and the outside.According to above demand, the notion of online enterprise has appearred.Online enterprise is a kind of cluster communication system, aims at the enterprise space that has powerful management function of clerical workforce's design.
As shown in Figure 1, conventional online enterprise generally comprises client 110 and background server 120.Wherein client comprises user interface 111 and message processing module 112.Wherein, user interface 111 is used for providing to the user inlet of data input and other various operations, and message processing module 112 is coupled with user interface 111, to being handled by the various data and the operation of user interface 111 inputs.When the founder or the keeper of enterprise need manage the relevant information of this enterprise, when the domestic consumer in the perhaps online enterprise need make amendment to personal information, processing procedure roughly is: the user is by user interface 111 input corresponding management operations, then by the user interface of client 110 to background server 120 transmit operation orders, background server 120 is handled according to operational order, then to message processing module 112 return results of client 110, subsequently, the result that 112 pairs of background servers 120 of message processing module return carries out follow-up logical process, for example, prompting user's modification success, or the data of background server packing are stored etc.Wherein, background server 120 can refer to transfer server or cluster server or expansion servers etc., can refer to that also transfer server, cluster server, expansion servers make up arbitrarily.
According to above description as seen, the information process of above-mentioned online enterprise is very simple, but wherein, be the relation that intercouples between user interface 111 and the message processing module 112, be that user interface and message processing module are closely linked,, need do when improving user interface if along with the variation of business demand, must carry out bigger modification together to message processing module 112, so just can not in time satisfy the continuous development of online business event demand and the demand that constantly changes.
Summary of the invention
In view of this, one object of the present invention is to provide a kind of method that realizes information management, another object of the present invention is to provide a kind of device of realization event route, make that the information management among the IM has logic module clearly, have good autgmentability and reusability; A kind of and the corresponding unified management pattern of user's operating right have been the present invention further provides, for the expansion of resource module provides high flexibility.
In order to achieve the above object, the invention provides a kind of method that realizes information management, the method includes the steps of:
A, user interface send the information management event action request that carries event identifier to the incident routing unit, and the incident routing unit sends the request of information management event action to the Service Processing Unit corresponding to this event identifier;
B, Service Processing Unit send the information management event action request that carries client identification and event identifier to background server;
C, background server are handled the information management event action request of receiving, return result according to client identification and event identifier to Service Processing Unit described in the steps A then, and this Service Processing Unit carries out storage.
The routing unit of incident described in the steps A sends the request of information management event action to the Service Processing Unit corresponding to this event identifier, may further comprise the steps:
A1, incident routing unit are determined Service Processing Unit according to event identifier, send the information management event action request that carries event identifier to the professional routing unit corresponding to this Service Processing Unit then;
A2, professional routing unit send the request of information management event action to the event elements corresponding to event identifier.
Further comprise before the described steps A 2: professional routing unit judges whether to exist the event elements corresponding to event identifier, if, then direct execution in step A2; Otherwise, at first set up event elements, and then execution in step A2.
Described event identifier is the combination of Service Processing Unit sign and event elements sign.
Preferably, this method further may further comprise the steps:
E, user start user interface;
F, user interface are judged whether successfully login of user, if, execution in step g then; Otherwise, prompting user login, and return execution in step f;
G, user interface are determined user's operating right, and show according to this operating right.
User interface described in the step g is determined user's operating right, for: user interface is determined user's operating right according to the data of client stores; Or be: user interface by with background server obtain data alternately, and determine user's operating right according to these data.
User interface described in the step g is determined user's operating right, for: user interface is at first obtained the resource allocation tabulation, obtain user identity then, the user right that obtains based on the resource allocation tabulation according to user identity then disposes again, finally obtains user's operating right; Or be: user interface is at first obtained user identity, obtains then and the corresponding user right configuration of user identity, obtains the resource allocation tabulation based on this user right configuration more then, finally obtains user's operating right; Or be: user interface is at first obtained user identity, obtains then and the corresponding resource allocation tabulation of user identity, obtains this user right configuration based on the resource allocation tabulation more then, finally obtains user's operating right.
Be shown as according to this operating right described in the step g: the dynamic load label shows the enterprise manager interface that is used to represent user interface.
In order to achieve the above object, the present invention also provides a kind of device of realization event route, this device comprises: incident routing unit and Service Processing Unit, the incident routing unit, be used to receive the information management event action request that carries event identifier, and send the request of information management event action to Service Processing Unit corresponding to event identifier from user interface; Service Processing Unit is used for sending the request of information management event action to background server, and carries out storage according to the result that background server returns.
Described Service Processing Unit comprises: professional routing unit and event elements, professional routing unit are used to receive the information management event action request from the incident routing unit, and send the request of information management event action to the event elements corresponding to event identifier; Event elements is used for sending the request of information management event action to background server, and carries out storage according to the result that background server returns.
According to the proposed method, user interface sends the information management event action request that carries event identifier to the incident routing unit, and the incident routing unit sends the request of information management event action to the Service Processing Unit corresponding to event identifier; Service Processing Unit sends the information management event action request that carries event identifier to background server, background server is handled the information management event action request of receiving, return result to Service Processing Unit then, Service Processing Unit carries out storage, realized routing mechanism based on the information management incident, make that the information management among the IM is simply effective, logic is clear, be with good expansibility and reusability based on each event module under the routing mechanism, can change according to business demand, the variation of response service demand is fast had laid a good foundation for releasing new business fast.
In addition, the present invention has further proposed the unified management pattern, operating right dynamic load label according to the user, realization shows different enterprise managers at the user of different operation authority, and this unified management pattern is applicable in the enterprise manager of many labels, in the application of online enterprise, with the addressable resource of online enterprise, as enterprise B BS, enterprise's photograph album etc., be fused in the enterprise manager, strengthen extensibility, when increasing new module or value-added service in the addressable resource of online enterprise, only need corresponding new label of dynamic load and dynamic link libraries to get final product, high extensibility and flexibility is provided, also make the maintenance of the enterprise manager of many labels more simple.
Description of drawings
Fig. 1 shows information management processing process schematic diagram in the prior art;
The user interface that Fig. 2 shows online enterprise shows schematic diagram;
Fig. 3 shows information management incident route principle schematic among the present invention;
Fig. 4 shows and realizes management flow figure among the present invention;
Fig. 5 shows and realizes unified management model process figure among the present invention;
The user interface that Fig. 6 shows keeper in the online enterprise shows schematic diagram;
The user interface that Fig. 7 shows rank and file in the online enterprise shows schematic diagram.
Embodiment
For making the purpose, technical solutions and advantages of the present invention clearer, the present invention is described in further detail below in conjunction with accompanying drawing.
Among the present invention, the user is by behind the user interface input information Admin Events, user interface sends the information management event action request that carries event identifier to the incident routing unit, and the incident routing unit sends the request of information management event action to the Service Processing Unit corresponding to event identifier; Service Processing Unit sends the information management event action request that carries event identifier to background server, background server is handled the information management event action request of receiving, return result to Service Processing Unit then, Service Processing Unit carries out storage, and can further carry out subsequent treatment according to the data of business rule and storage, for example, user interface is upgraded, as upgrade panel and enterprise manager, realized routing mechanism based on the information management incident.The method that the present invention proposes is applicable to the information management among any IM, below is example with online enterprise only, and specific implementation process of the present invention is described.
The user interface that Fig. 2 shows online enterprise shows schematic diagram, as shown in Figure 2, this user interface is the user interface of enterprise manager of the present invention, the user is by this user interface input information Admin Events, as add the employee, according to the present invention, can realize routing mechanism based on the information management incident, realize that principle is referring to Fig. 3.
Fig. 3 shows information management incident route principle schematic among the present invention, as shown in Figure 3, among the present invention event elements can be set in Service Processing Unit further, like this, Service Processing Unit just comprises professional routing unit and event elements, and professional routing unit is used to be determined to the route corresponding to the event elements of event identifier.Service Processing Unit can be considered main information management incident, can be considered sub-information management incident based on the event elements of Service Processing Unit.Service Processing Unit can be divided based on business, as online enterprise basic document, online business organization framework, member's essential information etc.; Each event elements that comprises in the Service Processing Unit is based on each the specifying information Admin Events under a certain business, as deletion information, interpolation information, modification information etc.The event elements that comprises in the different business processing unit can be identical, also can be inequality.The user is by this user interface input information Admin Events, user interface sends the information management event action request that carries event identifier to the incident routing unit then, the incident routing unit is used to be determined to the route corresponding to the Service Processing Unit of event identifier, promptly determine the corresponding service processing unit according to event identifier, professional routing unit to this Service Processing Unit sends the information management event action request that carries event identifier then, professional routing unit is determined the corresponding event unit according to event identifier, send the request of information management event action to this event elements then, this event elements sends the information management event action request that carries event identifier to background server.Event elements in each Service Processing Unit has unique event identifier, and promptly the event elements in the different business processing unit can be passed through the event identifier unique identification.Event identifier can be Service Processing Unit sign, promptly take charge the part sign with the event elements sign, be the combination of subevent sign, the incident routing unit is determined the corresponding service processing unit according to the part sign of taking charge in the event identifier, and the professional routing unit of this Service Processing Unit is determined the corresponding event unit according to the sign of the subevent in the event identifier.The different field of event identifier can represent respectively to take charge part sign and subevent sign, for example, the length of event identifier is six, by first and second bit representation of event identifier part sign of taking charge, the 3rd to six bit representation subevent by event identifier identifies.
Remainder among Fig. 3 except that background server is the part that comprises in the client, wherein, incident routing unit and the Service Processing Unit that comprises professional routing unit and event elements have been formed the device of realization event route jointly, can further comprise the authentication subsystem in this device, be used to realize authentication the user.In addition, the device of this realization event route can only comprise incident routing unit and Service Processing Unit, wherein, the incident routing unit is used to receive the information management event action request that carries event identifier from user interface, and sends the request of information management event action to the Service Processing Unit corresponding to event identifier; Service Processing Unit is used for sending the request of information management event action to background server, and carries out storage according to the result that background server returns.When comprising incident routing unit and event elements in Service Processing Unit, professional routing unit is used to receive the information management event action request from the incident routing unit, and sends the request of information management event action to the event elements corresponding to event identifier; Event elements is used for sending the request of information management event action to background server, and carries out storage according to the result that background server returns.
Fig. 4 shows and realizes management flow figure among the present invention, and as shown in Figure 4, the implementation procedure of information management may further comprise the steps:
Step 401: the user is by user interface input information Admin Events, and user interface sends the information management event action request that carries event identifier to the incident routing unit then.
Step 402: the incident routing unit is determined Service Processing Unit according to event identifier, sends the information management event action request that carries event identifier to the professional routing unit corresponding to this Service Processing Unit then.
Referring to Fig. 3, before step 402, the incident routing unit can start the authentication subsystem user is carried out authentication, as requires the user to import username and password by user interface, if the user then continues execution in step 402 by authentication; Otherwise, the information management incident of refusing user's input.
Step 403: professional routing unit judges whether to exist the event elements corresponding to event identifier, if then execution in step 406; Otherwise, execution in step 405.
Step 405: create event elements by the model creation center, this model creation center can be class factory center, and execution in step 406 then.
Step 406: professional routing unit sends the request of information management event action to the event elements corresponding to event identifier.Owing to can dispose in event elements and the corresponding event identifier of this event elements, therefore, professional routing unit is the portability event identifier in the information management event action request that event elements sends, and also can not carry event identifier.
Step 407: after event elements is received the request of information management event action, send the information management event action request that carries client identification and event identifier to transfer server.
Step 408: after transfer server is received the request of information management event action, send the information management event action request that carries client identification and event identifier to the relevant groups server according to event identifier.Because different cluster servers carry out different operating, therefore, transfer server can be determined the cluster server of current needs according to event identifier, sends the information management event action request that carries client identification and event identifier to this cluster server then.
Step 409: cluster server judges whether the request of information management event action is the basic management order, if then execution in step 411; Otherwise, execution in step 410.
Step 410: cluster server is handled the information management event action request of receiving, execution in step 413 then.
Step 411: cluster server sends the information management event action request that carries client identification and event identifier to expansion servers.
Step 412: expansion servers is handled the information management event action request of receiving, execution in step 413 then.
Because in IM, storing the essential information of online enterprise in the expansion servers, as the title of online enterprise, organizational structure etc., storing the information of each member in the online enterprise, the relation between the member etc. in the cluster server, if the essential information of online enterprise is managed, then need handle by expansion servers; If other information beyond the essential information are managed, then need handle by cluster server.What therefore, cluster server need relate to the request of information management event action is which information management is judged.
The processing procedure of the above step 408~step 412 also can be: the information management event action request that transfer server will carry client identification and event identifier is sent to expansion servers, judge by expansion servers whether the request of information management event action is the basic management order, if, then self handles the information management event action request of receiving, otherwise, send the information management event action request that carries client identification and event identifier to cluster server.
Step 413: according to client identification and event identifier to the corresponding event unit, be that the event elements described in the step 407 is returned result, if the information management event action request that event elements sends is the processing of being undertaken by cluster server, then this result is returned by cluster server; If the information management event action request that event elements sends is the processing of being undertaken by expansion servers, then this result is returned by expansion servers.
When returning result, cluster server or expansion servers can be returned result to event elements by transfer server, can not return result to event elements by transfer server yet, if cluster server or expansion servers can find relative client according to client identification, then can not return result to event elements by transfer server yet; If cluster server or expansion servers can't find relative client according to client identification, then return result to event elements by transfer server.
Step 414: event elements is carried out storage, and can further carry out subsequent treatment according to the data of business rule and storage, for example, sends more new data to user interface, and user interface is upgraded, as upgrading panel or enterprise manager display interface.
Above-described information management incident can be the department of revising online enterprise essential information, interpolation/removing members, revising information about firms, interpolation/deletion/online enterprise of modification, or the like.
The information interaction of the above Service Processing Unit or event elements and background server can be undertaken by network interface layer.Synchronization, client have only the outlet of unique information Admin Events to carry out information interaction with background server, and promptly synchronization has only a Service Processing Unit or event elements and background server to carry out information interaction.
Because in the prior art, the enterprise manager display interface that does not have the unified management pattern, also proposed a kind of among the present invention and the corresponding unified management pattern of user's operating right, according to user's operating right dynamic load label (TAB), realize showing different enterprise managers at the user of different operation authority.To write file with the dynamic link libraries title and the file path of online ERM correlation module, distribute according to the authority of member in the online enterprise simultaneously, these information can be stored in the background server, in user interface, be enterprise manager when needing, are provided by background server; Also can carry out information interaction, directly be stored on the client at enterprise manager place after obtaining by enterprise manager and background server.For example, the authority of all members in the online enterprise can be divided into three classes: founder's authority, administrator right and rank and file's authority; ERM authority ability can be divided into four grade: X-carries out, F-controls fully, R-reads, W-modification/increase/deletion, founder's authority has maximum control, the difference unique with the keeper is that the founder can be provided with the keeper, operations such as deletion, has whole administration authorities, administrator right can increase/delete/modification department, interpolation/removing members, revise member's essential information, revise the essential information of online enterprise, rank and file's authority is only enjoyed the modification personal information, in enterprise's BBS (BBS), deliver model and in enterprise's photograph album, issue photo etc.
Fig. 5 shows and realizes unified management model process figure among the present invention, and as shown in Figure 5, the implementation procedure of unified management pattern may further comprise the steps:
Step 501: the user starts user interface.
Step 502: whether successfully user interface judges user's login, if then execution in step 504; Otherwise, execution in step 503.
Step 503: user interface prompt user's login, return execution in step 502 then.After the user receives prompting, can import username and password, user interface mutual by with background server determines whether the user successfully lands.
Step 504: user interface is determined user's operating right.The specific implementation of this step can realize according to following three kinds of modes respectively: mode one, user interface are at first obtained the resource allocation tabulation, the content of this resource allocation tabulation can be enterprise B BS, enterprise's photograph album, shares content, network hard disc, corporate mail system etc., obtain user identity then, as founder, keeper, rank and file etc., the user right that obtains based on the resource allocation tabulation according to user identity then disposes again, finally obtains user's operating right; Mode two, user interface are at first obtained user identity, obtain then and the corresponding user right configuration of user identity, obtain the resource allocation tabulation based on this user right configuration more then, finally obtain user's operating right; Mode three, user interface are at first obtained user identity, obtain then and the corresponding resource allocation tabulation of user identity, obtain the user right configuration based on this resource allocation tabulation more then, finally obtain user's operating right.
The obtain manner of each information can read that canned data obtains in self place client by user interface under the above variety of way, also can obtain by the information interaction of user interface and background server, for example, user with certain operating right logins for the first time, owing to do not store relevant information on the client of user interface place, therefore, user interface can by with background server obtain each information alternately; User interface place client can be stored each information that background server provides, so that when needing each information in the subsequent treatment, just directly reads and can obtain.User interface also can be carried out alternately with background server in advance, and to obtain each information, user interface place client can be stored each information that background server provides then.If store corresponding information in the client at user interface place, then user interface can be regularly or not timing obtain lastest imformation to background server so that the enterprise manager that shows to the client is up-to-date.
Step 505: user interface is according to user's operating right, and the dynamic load label shows enterprise manager.Comprise the manageable resource allocation of this user in user's the operating right, based on the operating right of each resource allocation.
In the enterprise manager of above-described unified management pattern implementation procedure applicable to many labels.Above-described resource allocation tabulation, user right configuration can be the form of SGML, as extend markup language (XML).
According to above unified management pattern realization flow, can embody different user interfaces at the user of different rights, it is user's authority difference, with the corresponding enterprise manager of user's operating right be inequality, as Fig. 2, Fig. 6 and shown in Figure 7, Fig. 2 is the founder's of online enterprise an enterprise manager display format, Fig. 6 is the keeper's of online enterprise an enterprise manager display format, Fig. 7 is the rank and file's of online enterprise an enterprise manager display format, by to Fig. 2, Fig. 6 and Fig. 7 as seen, the user that operating right is different, the enterprise manager that demonstrates on its client is inequality, promptly determine the enterprise manager display interface of different user, realized the dynamic-configuration of enterprise manager by identical unified management pattern realization flow.
In a word, the above is preferred embodiment of the present invention only, is not to be used to limit protection scope of the present invention.
Claims (10)
1, a kind of method that realizes information management is characterized in that the method includes the steps of:
A, user interface send the information management event action request that carries event identifier to the incident routing unit, and the incident routing unit sends the request of information management event action to the Service Processing Unit corresponding to this event identifier;
B, Service Processing Unit send the information management event action request that carries client identification and event identifier to background server;
C, background server are handled the information management event action request of receiving, return result according to client identification and event identifier to Service Processing Unit described in the steps A then, and this Service Processing Unit carries out storage.
2, method according to claim 1 is characterized in that, the routing unit of incident described in the steps A sends the request of information management event action to the Service Processing Unit corresponding to this event identifier, may further comprise the steps:
A1, incident routing unit are determined Service Processing Unit according to event identifier, send the information management event action request that carries event identifier to the professional routing unit corresponding to this Service Processing Unit then;
A2, professional routing unit send the request of information management event action to the event elements corresponding to event identifier.
3, method according to claim 2 is characterized in that, further comprise before the described steps A 2: professional routing unit judges whether to exist the event elements corresponding to event identifier, if, then direct execution in step A2; Otherwise, at first set up event elements, and then execution in step A2.
According to claim 2 or 3 described methods, it is characterized in that 4, described event identifier is the combination of Service Processing Unit sign and event elements sign.
5, method according to claim 1 is characterized in that, this method further may further comprise the steps:
E, user start user interface;
F, user interface are judged whether successfully login of user, if, execution in step g then; Otherwise, prompting user login, and return execution in step f;
G, user interface are determined user's operating right, and show according to this operating right.
6, method according to claim 5 is characterized in that, user interface described in the step g is determined user's operating right, for: user interface is determined user's operating right according to the data of client stores; Or be: user interface by with background server obtain data alternately, and determine user's operating right according to these data.
7, according to claim 5 or 6 described methods, it is characterized in that, user interface described in the step g is determined user's operating right, for: user interface is at first obtained the resource allocation tabulation, obtain user identity then, the user right that obtains based on the resource allocation tabulation according to user identity then disposes again, finally obtains user's operating right; Or be: user interface is at first obtained user identity, obtains then and the corresponding user right configuration of user identity, obtains the resource allocation tabulation based on this user right configuration more then, finally obtains user's operating right; Or be: user interface is at first obtained user identity, obtains then and the corresponding resource allocation tabulation of user identity, obtains this user right configuration based on the resource allocation tabulation more then, finally obtains user's operating right.
8, according to claim 5 or 6 described methods, it is characterized in that, be shown as according to this operating right described in the step g: the dynamic load label shows the enterprise manager interface that is used to represent user interface.
9, a kind of device of realization event route is characterized in that, this device comprises: incident routing unit and Service Processing Unit,
The incident routing unit is used to receive the information management event action request that carries event identifier from user interface, and sends the request of information management event action to the Service Processing Unit corresponding to event identifier;
Service Processing Unit is used for sending the request of information management event action to background server, and carries out storage according to the result that background server returns.
10, device according to claim 9 is characterized in that, described Service Processing Unit comprises: professional routing unit and event elements,
Professional routing unit is used to receive the information management event action request from the incident routing unit, and sends the request of information management event action to the event elements corresponding to event identifier;
Event elements is used for sending the request of information management event action to background server, and carries out storage according to the result that background server returns.
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Cited By (6)
Publication number | Priority date | Publication date | Assignee | Title |
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CN101312396B (en) * | 2007-05-24 | 2011-01-19 | 中兴通讯股份有限公司 | Electronic workform management system and resource authority control method thereof |
CN103399882A (en) * | 2013-07-18 | 2013-11-20 | 司法部司法鉴定科学技术研究所 | Proficiency testing data platform |
CN103581143A (en) * | 2012-08-03 | 2014-02-12 | 北京亿赞普网络技术有限公司 | User authority authentication method, system, client side and server side |
CN106330656A (en) * | 2015-06-18 | 2017-01-11 | 天脉聚源(北京)科技有限公司 | User authority management method in instant messaging tool and user authority management system thereof |
CN107944840A (en) * | 2017-12-25 | 2018-04-20 | 新疆机汇网络科技有限公司 | Data processing method and device for service management |
CN108022079A (en) * | 2017-10-31 | 2018-05-11 | 深圳前海微众银行股份有限公司 | Sharing method, device and the computer-readable recording medium of Service Source |
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2005
- 2005-05-24 CN CN200510072006A patent/CN100576803C/en active Active
Cited By (7)
Publication number | Priority date | Publication date | Assignee | Title |
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CN101312396B (en) * | 2007-05-24 | 2011-01-19 | 中兴通讯股份有限公司 | Electronic workform management system and resource authority control method thereof |
CN103581143A (en) * | 2012-08-03 | 2014-02-12 | 北京亿赞普网络技术有限公司 | User authority authentication method, system, client side and server side |
CN103399882A (en) * | 2013-07-18 | 2013-11-20 | 司法部司法鉴定科学技术研究所 | Proficiency testing data platform |
CN103399882B (en) * | 2013-07-18 | 2018-06-19 | 司法部司法鉴定科学技术研究所 | A kind of proficiency testing data platform |
CN106330656A (en) * | 2015-06-18 | 2017-01-11 | 天脉聚源(北京)科技有限公司 | User authority management method in instant messaging tool and user authority management system thereof |
CN108022079A (en) * | 2017-10-31 | 2018-05-11 | 深圳前海微众银行股份有限公司 | Sharing method, device and the computer-readable recording medium of Service Source |
CN107944840A (en) * | 2017-12-25 | 2018-04-20 | 新疆机汇网络科技有限公司 | Data processing method and device for service management |
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CN100576803C (en) | 2009-12-30 |
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