CN1863386A - Method and system for implementing call recording management in communication system - Google Patents

Method and system for implementing call recording management in communication system Download PDF

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Publication number
CN1863386A
CN1863386A CNA2005101174798A CN200510117479A CN1863386A CN 1863386 A CN1863386 A CN 1863386A CN A2005101174798 A CNA2005101174798 A CN A2005101174798A CN 200510117479 A CN200510117479 A CN 200510117479A CN 1863386 A CN1863386 A CN 1863386A
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information
call
calling
terminal
message
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CNA2005101174798A
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CN100455118C (en
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朱勇
罗龙
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Huawei Technologies Co Ltd
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Huawei Technologies Co Ltd
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Abstract

This invention relates to a method and system for realizing call recording management in the communication system including: when a calling terminal decides to process said call register information, it sends operation information to the call information management entity and caries operation label information in said information, then the entity carries out related kind operation process to the stored call register information, in which, user terminals can modify call invitation information at the called user side so that when user terminals start up the call and the call information is stored in the un-incoming call registers of the called user terminals, user terminals can modify the registers corresponding to the local terminal based on its own needs.

Description

Realize the method and system of call recording management in the communication system
Technical field
The present invention relates to network communications technology field, relate in particular to the method and system that realize call recording management in a kind of communication system.
Background technology
In the communications field, can carry out voice call between the calling and called terminal, on called terminal, can write down the information of this calling, comprise time of calling number, calling or the like in the information.Call out a period of time when calling terminal but calledly do not answer, such as, terminal called not at one's side the user, this moment terminal called the missed call historical record in will write down this incident.So that the called subscriber checks corresponding history information, know the call-in message that took place, and as required to the caller clawback.
For example, in PoC (based on the press-and-talk of cellular system) business, man-to-man PTT (press-and-talk) calls out too, when PoC calling PoC is called, because the called manual answering that is set to of PoC, but the terminal called user is because busy something can not receive calls, and the calling subscriber finds calledly will hang up the telephone when never answering, and will preserve the information of this calling this moment in the historical record of the missed call of terminal called.
In addition, in PoC service, also has a kind of mode that makes a call that can make a call and invite by message, it is Personal Alert (private notice) business, the calling subscriber tells the called subscriber to wish with his PoC communication by the mode of message, may bother the ongoing work of called subscriber to avoid directly calling out by PoC.Called receive behind the Personal Alert can be directly initiated conversation with caller by the PoC key.If terminal called does not cause can not callback the time at one's side the user, terminal called also will write down the situation of this Personal Alert this moment.
In communication system, behind the calling message request of in terminal called, having preserved calling terminal initiation generation, calling terminal may no longer be wished called subscriber's clawback, do not wish that perhaps the called subscriber knows this calling message request, but also do not have a kind of feasible technical scheme can satisfy this demand of user at present.
Summary of the invention
The purpose of this invention is to provide the method and system that realize call recording management in a kind of communication system, thereby can satisfy the demand that the calling subscriber can revise the calling message request of called subscriber's side preservation.
The objective of the invention is to be achieved through the following technical solutions:
The invention provides the system that realizes call recording management in a kind of communication system, comprising:
The unit is initiated in operation: be arranged in the calling terminal equipment, be configured to the operation information of the calling message request of being initiated by local terminal in the operational processes terminal called, and send;
Call log information management entity: be used to receive operation information, and the corresponding call message request carried out operational processes according to loaded information in the operation information of resolving acquisition.
Described operation is initiated the unit and is comprised:
Information extraction modules: the identifying information that is used for extracting the calling message request of needs operational processes according to the history information of the calling of calling terminal equipment;
Operation setting module: the operation flag information that is used for being provided with the operational processes correspondence of the calling message request employing of preserving at terminal called equipment;
The operation information constructing module: the information structuring short message that provides according to information extraction modules and operation setting module, and send to calling terminal equipment.
Described call log information management entity comprises:
Message resolution module: the identifying information and the operation flag information that are used for operation information is resolved the acquisition calling message request that needs operational processes wherein;
Call out the message request enquiry module: be used for identifying information inquiry acquisition target call message request according to the calling message request of message resolution module acquisition;
The information operating module: the calling message request that the operation flag information that is used for obtaining according to message resolution module inquires calling message request enquiry module carries out flag bit to be revised or deletion action.
Described call log information management entity independently is present in the network, perhaps with other network entity and also existence; When with other network entities and and when existing, the moving exchanging center MSC of concrete and caller or terminal called, perhaps, the CSCF CSCF of caller or terminal called, caller or called press-and-talk PoC server based on cellular system, perhaps, the negotiate service device Conference Server of caller or terminal called, the access server AS of caller or terminal called merges and exists, and perhaps, is arranged in the subscriber terminal equipment.
The present invention also provides the method that realizes call recording management in a kind of communication system, comprising:
A, user are by carrying out the indication of operational administrative to being used for the call log information management entity that call log information is carried out operational administrative sent to call log information;
After B, managing calling information entity are received indication, call log information is carried out operational administrative according to described indication.
Described call log information comprises:
Call record perhaps, is called out the invitation notification record, and perhaps predetermined condition satisfies the booked call recorded information that the back network side is initiated notice.
Described operation flag information comprises:
Directly delete described call log information, perhaps, the state of revising described call log information perhaps, is adjusted the order of described call information for this calling of cancellation, perhaps revises described call log information content.
Described operation information comprises: the short message of circuit domain, and/or session initiation protocol sip message, and/or MAP MAP message, and/or the message MESSAGE of packet domain.
Described operation information loaded information can comprise:
The identifying information of the identification information of terminal called and/or operation flag information and/or operated calling message request, and/or the identification information of calling terminal.
Described steps A comprises:
When calling terminal need to determine operational processes to be stored in calling message request in the managing calling information entity, then in the call record of local terminal, extract the call log information that needs management, afterwards, send to the managing calling information entity with operation flag information; Perhaps calling terminal is directly called out the message of message request to the transmit operation of managing calling information entity.
The described extraction in the local terminal call record needs the call log information of management to comprise:
Call information time stamp, and/or call treatment Transaction Identifier, and/or call information, and/or call record index information.
Described steps A comprises:
To operate indication as the user of transmit leg and send to the managing calling information entity, and can carry out authentication and authentication to transmit leg by the managing calling information entity;
According to authentication and authentication result, the request of transmit leg is refused or accepted to the managing calling information entity; And when accepting the transmit leg request, execution in step B when not accepting the transmit leg request, then directly sends the refusal notice to transmit leg, and carries cause value alternatively.
Described method also comprises:
The managing calling information entity record is revised log information, and described log information comprises to be revised number of times, reviser's information, modification information, revise number of success and/or revise the frequency of failure.
Described method also comprises:
Be modified the situation of customer requirements managing calling information entity notice, specifically comprise: notify being modified the user when revising successfully managing calling information; And/or, notify being modified the user when revising failure; And/or, during modify certain parameters the user is notified.
Described step B comprises:
After B1, managing calling information entity receive described operation information, determine that according to the identifying information of the calling message request in the message needs are operated the call log information of processing;
B2, described definite call log information is carried out corresponding operational processes according to the operation flag information in the operation information.
Described step B also comprises:
The calling message request of determining to be operated processing when the managing calling information entity has been checked or is deleted, then this callings message request do not handled, and returned the failure response message of representing operation failure to calling terminal.
Described step B2 comprises:
In the managing calling information entity, write down the repeatedly calling message request of calling terminal, then the managing calling information entity according to described operation flag to the last item all or specified portions call out message request and handle.
As seen from the above technical solution provided by the invention, realization of the present invention makes that user terminal can be to the calling message request (as historical call log information) that the is stored in called subscriber's side operation of making amendment, thereby make to make a call back and call information when being stored in the missed call record of called user terminal when calling terminal that the calling subscriber still can delete or status modifier is operated according to the call record that the actual needs of oneself is revised this terminal correspondence neatly.For example, make a call and after the called subscriber do not answer to the called subscriber the calling subscriber, the calling subscriber do not need to determine called subscriber's callback, then can realize that the missed call recorded information of perhaps deleting in the called user terminal realizes by the missed call recorded information state of revising in the called user terminal.
Therefore, realization of the present invention can be satisfied the modification demand of calling subscriber to corresponding missed call record in the called user terminal neatly.
Description of drawings
Fig. 1 is the flow chart of the specific implementation one of method of the present invention;
Fig. 2 is the flow chart of the specific implementation two of method of the present invention;
Fig. 3 is the flow chart of the specific implementation three of method of the present invention;
Fig. 4 is the structural representation of system of the present invention;
Fig. 5 is arranged at processing procedure schematic diagram of the present invention in the terminal for the call log information management entity;
Fig. 6 is arranged at processing procedure schematic diagram of the present invention in the server for the call log information management entity.
Embodiment
Realization of the present invention mainly is for the caller that the solves communication entity problem to the called recording operation that makes a call.The prerequisite that the present invention realizes is when the calling subscriber of communication entity sends a telegraph the called subscriber, and the called subscriber may not reply for a certain reason, but terminal called will write down this call information.
Realization of the present invention is just for operation that this call information that is stored in terminal called is made amendment.Be specially: finding to remedy missed call to making a call after terminal records missed call the managing calling information entity that call log information is carried out operational administrative when the calling subscriber determine to wish stops the called subscriber as required, promptly determine that in called the do not answer the call back or the call information process that is untreated the called subscriber is again during the callback local terminal as the calling subscriber, this call information (as the missed call record) of the record of the mode teleprocessing terminal called by sending message then, such as, deletion record message or indicate that this call record does not need callback etc.Need to prove that the call manager entity described in the present invention can be arranged in the user terminal, also can independently be arranged in the network, can also and and be present in the network with other network entities.
The remote operation calling that the present invention relates between the calling and called communication entity does not connect record, and scope comprises the missed call operation of circuit domain in the communications field, packet domain, PoC group service.The call information that is recorded in called user terminal that the calling that the present invention simultaneously not only can be used for directly initiating being dialled by the calling subscriber produces is operated, and can also be used for being operated to the call information that is recorded in called user terminal that the called subscriber sends the message generation by the calling subscriber.
That is to say, realize the method for call recording management in the communication system provided by the invention, the call log information that can be used for that terminal called is preserved is carried out remote operation and is handled, as deletion, revise etc., described call log information comprises: call record, perhaps, call out the invitation notification record, perhaps predetermined condition satisfies the booked call recorded information that the back network side is initiated notice.Described call log information is not accept the calling that calling terminal initiates because of terminal called to invite the information of preserving, described call record can directly make a call to terminal called for calling terminal, the information that the i.e. dial-up of adopting is usually write down in terminal called, described calling invitation notification record can be set up with terminal called and calls out for calling terminal sends message request to terminal called, as making a call by transmission Personal Alert message etc.In a word, described call log information comprises any information relevant with calling that is stored in the user terminal.
In the method for the invention, specifically the operation process at call log information comprises:
The first step: when calling terminal is determined to need to handle described call log information, then to the managing calling information entity terminal called transmit operation message that can handle call log information, as short message etc., and in described message, carry operation flag information; Described operation flag information comprises:
Delete described calling message request, perhaps, revise the state of described calling message request;
Described operation information loaded information comprises identification information, the operation flag information of terminal called, the identifying information of operated calling message request;
Wherein, described operation information can be the short message of circuit domain, SIP (session initiation protocol) message, among the MESSAGE (message) of MAP (MAP) message and packet domain one or multinomial.
Second step: the respective call recorded information that the managing calling information entity is preserved terminal called according to the operation flag information of carrying in the operation information that receives is carried out the operational processes of respective type, being arranged in the terminal called with the managing calling information entity is example, specifically comprises:
(1) after terminal called receives described operation information, resolves described operation information, and determine that according to the identifying information of the calling message request in the message needs are operated the calling message request of processing;
(2) according to the operation flag information in the operation information described definite calling message request is carried out corresponding operational processes, as deletion or retouching operation;
After finishing at the operational processes of described calling message request, return success or failure response message, when returning failure response message, need in described message, carry the reason of failure to calling terminal.
In addition, will operate indication as the user of transmit leg among the present invention and send to the managing calling information entity, and can carry out authentication and authentication to transmit leg by the managing calling information entity; The managing calling information entity is according to authentication and authentication result, refuse or accept the request of transmit leg, when accepting the transmit leg request, then the call log information in the called user terminal is carried out operational administrative, after finishing, operational administrative sends the affirmation notice to transmit leg (being the operational administrative initiator), when not accepting the transmit leg request, then directly send the refusal notice to transmit leg, can carry corresponding cause value as required.
Simultaneously, all right record modification log information in the managing calling information entity, described log information comprise at least one that revises in number of times, reviser's information, modification information, modification number of success and the modification frequency of failure.
Among the present invention, the user that call log information is modified can also require the managing calling information entity notice situation to managing calling information, and concrete notice comprises: when revising successfully to be modified the user and notify, revise when failing to be modified that the user notifies and the user notified during modify certain parameters at least one notice.
To describe specific implementation of the present invention with several concrete application examples below.
First specific embodiment provided by the invention is SIP (session initiation protocol) because the signaling of PoC communication adopts as shown in Figure 1, thereby and other SIP inter-entity communication processs similar.So, be that present invention is described for example with PoC communication in this embodiment.
When point to point call is initiated in the PoC caller, the manual answering of the called setting of PoC, but so the PoC terminal called may not answer at one's side the called subscriber.PoC terminal called (being called subscriber's entity) is gone up the missed call record that keeps, and at this moment, PoC calling subscriber can also pass through the terminal called missed call record that keeps of going up of sip message remote operation PoC, and is specific as follows:
When the SIP entity is called out, during situation that SIP called subscriber (User Agent) does not answer for a certain reason, in the missed call historical record of SIP terminal called, will write down this call information, after this, the user of SIP terminal called will be known this incident by checking the missed call historical record, and can determine whether to make a call to caller according to self needs again.
For the calling subscriber, if do not continue owing to the called subscriber answers the call to cause not calling out, and, described SIP calling subscriber confirms to have there is no need or does not wish to allow the SIP called subscriber know the current calling that once took place, then can be by send the missed call historical record that sip message remote operation called subscriber entity is preserved to called subscriber's entity, for example, deletion, dirty bit etc.
Present embodiment mainly is in order to describe the method for caller teleprocessing terminal called call record, will be not described for the network entity that has nothing to do with the present invention that relates in the call flow.
As shown in Figure 1, the specific implementation process of this embodiment comprises:
Step 11: wish to send INVITE to the PoC server with PoC terminal 2 (being the called subscriber) conversation as calling subscriber's PoC terminal 1;
To carry the Public Id (public identities) of called PoC terminal 2 in described INVITE, PoC terminal 1 also can be preserved this call record simultaneously.
After step 12:PoC server is received INVITE,, make a call to PoC terminal 2 through after the corresponding authentication process;
After PoC terminal 2 is received INVITE, because terminal is provided with manual answering, PoC terminal 2 will be answered by shake bell prompting user at this moment.
Step 13:PoC terminal 2 will be returned 180 Ringing (ring response) message to the PoC server in the shake bell.
After step 14:PoC terminal 1 was received 180 Ringing message, PoC terminal 1 was pointed out the calling subscriber with playing RBT, and promptly the PoC terminal 1.
For a certain reason, called PoC terminal 2 users never answer the call, and after after a while, PoC terminal 1 will determine this calling of cancellation, promptly stop this calling, and detailed process is as follows:
Step 15:PoC terminal 1 sends this calling of CANCEL (cancellation) to the PoC server.
After step 16:PoC server is received message, will send the CANCEL cancellation to PoC terminal 2 and call out.
Step 17:PoC terminal 2 will no longer be shaken bell after receiving CANCEL, return 200OK (CANCEL) message for immediately the PoC server, promptly cancel acknowledge message;
Simultaneously, will write down this call information in the missed call historical record of PoC terminal 2.
Step 18:PoC server is received the called 200OK that returns (CANCEL), will be to 1 time 200OK of PoC terminal (CANCEL).
Step 19: this step is step 17 and then, and PoC terminal 2 returns 487 message at INVITE for the PoC server, i.e. Request Terminated (request stops) message.
After step 110:PoC server is received 487 message, give 1 time 487 message of PoC terminal immediately.
After having spent a period of time, according to user's actual needs, PoC terminal 1 is wished the call record preserved on the deletion PoC terminal 2, i.e. this call information, and perhaps the missed call of preserving on PoC terminal 1 user's desired modifications PoC terminal 2 is without callback.
At this moment, PoC terminal 1 user will select the historical record that makes a call in call record, give PoC terminal 2 by mobile phone soft key control transmit operation message, be specially and from described historical record, extract the identifying information that need carry out the call information of operational processes, be used to construct corresponding operation information;
Be specially: when calling terminal need to determine operational processes to be stored in calling message request in the managing calling information entity, then in the call record of local terminal, extract the call log information that needs management, afterwards, send to the managing calling information entity with operation flag information; Wherein, the described call log information that extraction need be managed in the local terminal call record comprises at least one item in call information time stamp, call treatment Transaction Identifier, call information and the call record index information;
Certainly, also can not select the historical record that makes a call, but directly construct and send a new message to PoC terminal 2.
Step 111: calling terminal structure comprises operation flag information and need carry out the short message of identifying information of the call information of operational processes, and sends to terminal called;
This step is specially: PoC terminal 1 user determines remote operation just now to the call record of PoC terminal 2, to send message related to calls to the PoC server, this message can be MESSAGE (short message), the Public Id of band PoC terminal 2 in message, and the sign by remote operation sign on expansion XML (extend markup language) the body band, such as, the indicating call record is the sign of callback again, perhaps delete the operation flag of call record, or the like.
Step 112: this message is at first received by the PoC server, and after receiving described MESSAGE message, to PoC terminal 2 transmission MESSAGE, the particular content that comprises in the message is similar to the content that the described message of step 111 comprises;
And PoC terminal 2 will search the missed call record according to the number of calling terminal after receiving MESSAGE message, i.e. inquiry need be operated the call information of processing, and does following processing:
(1) if deleted this message before called PoC terminal 2 users, will return 400 (Bad Request) failure response this moment to the PoC server;
(2) if the calling that called PoC terminal 2 was not received PoC terminal 1 is not preserved in call record, return 400 failure responses for this moment the PoC server;
(3) if operation flag is sign missed call callback again in the message, PoC terminal 2 will indicate that this missed call is unavailable or without callback, returns 200OK to the PoC server, i.e. acknowledge message simultaneously this moment;
(4) if operation flag is this call record of deletion in the message, PoC terminal 2 returns 200OK for simultaneously the PoC server this missed call record deletion at this moment.
Step 113: if the remote operation success, PoC terminal 2 will be returned 200OK to the PoC server.
After step 114:PoC server was received 200OK message, sending 200OK message for PoC terminal 1 was PoC terminal 1 user's remote operation success.
Second specific embodiment provided by the invention provides a deletion specifically as shown in Figure 2 by send the implementation of the history information of message generation to called subscriber side in this embodiment.
In the Personal of PoC Alert (private notice) business, PoC calling subscriber sends MESSAGE message to the PoC terminal called, the PoC terminal called will point out the user to have private notice to wish that called callback enters session, and PoC called subscriber never this calling of callback for a certain reason, at this moment, in the historical record of the missed call of terminal called, will write down this time private notice details, as the recorded information of this calling.So that after the PoC called subscriber views this information, just can according to circumstances initiate callback to the PoC caller.
Before receiving the called callback of PoC, if the called communication with PoC is no longer wished in the PoC caller, then PoC calling party can be by sending the recorded information of this calling on a piece of news remote operation PoC terminal called, it is the corresponding call message request, comprise that changing described recorded information attribute is without callback, perhaps, directly delete this recorded information etc.
Equally because therefore the main handling process of describing the recorded information of this calling of writing down among the caller remote operation PoC callee among this embodiment will omit mutual that other network entity participates in, directly describe the PoC terminal with between the PoC server alternately.
As shown in Figure 2, terminal 1 as the calling subscriber was that terminal 2 sends message to the called subscriber once, require called subscriber's callback, but do not receive replying of called subscriber always, at this moment, the calling subscriber can be by the modification process of following processing procedure initiation to the recorded information of this calling of preservation in the terminal 2.
Step 21:PoC server sends record remote operation message, as MESSAGE message;
Be specially: when PoC terminal 1 is confirmed to have there is no need again with 2 telex networks of PoC terminal, just send record remote operation message to the PoC server, the calling and called Public Id that the From of described message (source), To (purpose) header field are filled out is identical with the message that sent last time, in the expanded body of message, need simultaneously to carry the sign of the historical record of remote operation Personal Alert, such as, with the record mark on the terminal called is without callback or invalid, perhaps the Personal Alert recorded information on the terminal called is deleted, or the like.
After step 22:PoC server is received MESSAGE message, will send MESSAGE message to PoC terminal 2.PoC terminal 2 is received after this message will be according to the sender's of message information search to this Personal Alert missed call, and does following processing:
(1) if the user of PoC terminal 2 has checked Personal Alert missed call record, terminal 2 will no longer be operated this missed call record this moment, simultaneously the back operations failure response;
(2) if the operation flag in the MESSAGE message is callback again for the PersonalAlert missed call of revising terminal called 2, terminal 2 will be revised its attribute and make mark like this at this moment, and return the 200OK success response;
(3) if the operation flag of message is the Personal Alert missed call of deletion terminal called 2, terminal 2 will be deleted this record this moment.And time 200OK success response.
Need to prove:, will perhaps, handle all relative recording information in missed call according to a up-to-date recorded information of processing mode operational processes that is provided with if the record of terminal 1 calling terminal 2 is arranged repeatedly;
In this step, the identifying information of the calling message request that carries in the operation information that can also send according to calling terminal identifies a concrete recorded information, afterwards it is carried out corresponding operational processes, for example, in the time of the calling message request of sending with calling terminal or the message content information as the identifying information of calling out message request.
Step 23,24:PoC terminal 2 will be returned response according to the result of operation Personal Alert record, carry the success or not sign in the message, and PoC terminal 1 will send message to calling terminal after receiving response, to be prompted to the user.
The 3rd specific embodiment provided by the invention as shown in Figure 3, this embodiment has described the specific implementation process of the present invention in circuit domain.
In the calling of circuit domain, portable terminal 1 (being called for short terminal 1) is called out portable terminal 2 (being called for short terminal 2), because so terminal 2 users may not answer because terminal is heard incoming call prompting at one's side or not, hang up the telephone after terminal 1 is called out a period of time, on terminal called 2, will write down this missed call information this moment.
Afterwards, calling terminal 1 feels there is no need for a certain reason with terminal 2 telex networks again, and terminal 1 can be passed through ticket call information on particular message (such as the short message of the circuit domain) operating terminal 2 this moment.If more than 1 calling terminal 2 of terminal can keep the recorded information of repeatedly calling out on the terminal 2, for this situation, terminal 1 can only be operated a up-to-date call record, perhaps, and can many corresponding recorded informations of operational processes according to the rule of setting.
Present embodiment is the method for a called circuit domain call missed call of caller remote operation, and the prerequisite of present embodiment is: terminal 1 makes a call to terminal 2, and terminal 2 is not answered, but has preserved the information of this calling in the missed call historical record of terminal 2.
As shown in Figure 3, once made a call as calling subscriber's terminal 1, but terminal 2 is not answered to called user terminal 2, and call information is recorded in the terminal 2, at this moment, if the call information that terminal 1 desired modifications terminal 2 is preserved then needs to carry out following processing procedure:
Step 31: during recorded information in needing operating terminal 2, terminal 1 will send SMS message to network side, as SMDPP_REQ (short message request) message;
Be specially: terminal 1 user wishes on the operating terminal 2 call information of terminal 1 calling terminal 2 that keeps, and concrete operations can be that the missed call of sign terminal 2 is unavailable or without callback, also can be this missed calls of deletion.Terminal 1 will send SMS message to network side this moment, need in the message to distinguish different operations with special operation flag.
Step 32: after short message service server is received SMDPP_REQ, this message is sent to terminal 2.
After terminal 2 is received message, will need determine the recorded information of operational processes according to number information (being calling number) the search missed call record of terminal 1, and do following processing:
(1) when the user of terminal 2 has checked the missed call record, then terminal 2 will no longer be operated this missed call record, simultaneously the back operations failure response;
(2) when the user of terminal 2 does not also have enough time to check this missed call record,, and return success response if operation flag is this missed call of mark is unavailable or without callback, at this moment, terminal 2 will handle accordingly;
(3) when the user of terminal 2 does not also have enough time to check this missed call record, if operation flag is this record of deletion, terminal 2 will handle accordingly this moment, and return successfully corresponding.
Step 33,34: terminal 2 is given 1 time smdpp_rsp response message of terminal, the sign that needs ribbon gymnastics to do successfully or fail in the message according to operational circumstances.Terminal 1 will be indicated the remote-operated result of user after receiving this message.
The present invention also provides the system that realizes call recording management in a kind of communication system, as shown in Figure 4, mainly comprise operation initiation unit and call log information management entity, wherein, described operation is initiated the unit and is arranged in the calling terminal equipment, be configured to the operation information of the calling message request of initiating by local terminal in the operational processes terminal called, and send; Described call log information management entity is arranged in the terminal called equipment, is used to receive described operation and initiates the operation information that the unit is sent, and according to loaded information in the operation information of resolving acquisition the corresponding call message request is carried out operational processes.Wherein, described call log information management entity can be arranged in the user terminal, also can independently be arranged in the network, perhaps can also with other network entity and and exist; When with other network entities and and when existing, the MSC (mobile switching centre) of concrete and caller or terminal called, perhaps, in the CSCF of caller or terminal called (CSCF) entity, caller or called PoC server, perhaps, the Conference Server of caller or terminal called (negotiate service device), the AS of caller or terminal called (access server) merges existence.
Below in conjunction with Fig. 4 the concrete structure that two component parts comprises is described, wherein:
(1) described operation is initiated the unit and is comprised following module:
Information extraction modules: the identifying information that is used for extracting the calling message request of needs operational processes according to the history information of the calling of calling terminal equipment;
Operation setting module: the operation flag information that is used for being provided with the operational processes correspondence of the calling message request employing of preserving at terminal called equipment, as carrying out the flag bit modification to calling out message request, to change the information processing manner of former indication, perhaps, directly require to delete processing to calling out message request;
Operation information constructing module: the information structuring short message that provides according to information extraction modules and operation setting module, the short message format that concrete short message format has existed in can the employing system, can certainly construct a kind of brand-new short message format, and described short message is sent to calling terminal equipment.
(2) described call log information management entity comprises with lower module:
Message resolution module: the identifying information and the operation flag information that are used for operation information is resolved the acquisition calling message request that needs operational processes wherein;
Call out the message request enquiry module: be used for identifying information inquiry acquisition target call message request according to the calling message request of message resolution module acquisition;
The information operating module: the calling message request that the operation flag information that is used for obtaining according to message resolution module inquires calling message request enquiry module carries out flag bit to be revised or deletion action.
To be arranged in user terminal or the server with described call log information management entity respectively below is example, and method provided by the invention is described.
At first, as shown in Figure 5, when terminal 1 calling terminal 2, terminal 2 is not answered, and will write down this missed call in the call history of terminal 2, and this moment, terminal 1 can be by the call record on the remote operation message modification terminal 2, and concrete processing procedure comprises:
Step 51: terminal 1 sends call record remote operation message to the communication server;
Step 52: the communication server continues described call record remote operation message is sent to the terminal 2 that comprises the call log information management entity;
Step 53: terminal 2 is handled call log information according to the operation indication of the described message of receiving;
Step 54,55: terminal 2 is returned response message to terminal 1 successively by the communication server, and the notice terminal pins is to the operational processes result of respective call recorded information.
Secondly, if the information management body of call record is an authorization server of the webserver or terminal, the remote operation message of terminal 1 transmission will directly send on the communication server this moment, and the communication server is operated, corresponding processing procedure specifically may further comprise the steps as shown in Figure 6:
Step 61: terminal 1 sends call record remote operation message to the communication server that includes the call log information management entity;
Step 62: the described communication server is handled call log information according to the operation indication of the described message of receiving;
Step 63: the communication server returns response message to terminal 1, and the notice terminal pins is to the operational processes result of respective call recorded information.
In sum, realization of the present invention can be satisfied the modification demand of user to the record of the missed call in the called user terminal neatly.
The above; only for the preferable embodiment of the present invention, but protection scope of the present invention is not limited thereto, and anyly is familiar with those skilled in the art in the technical scope that the present invention discloses; the variation that can expect easily or replacement all should be encompassed within protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion with the protection range of claim.

Claims (17)

1, realize the system of call recording management in a kind of communication system, it is characterized in that, comprising:
The unit is initiated in operation: be arranged in the calling terminal equipment, be configured to the operation information of the calling message request of being initiated by local terminal in the operational processes terminal called, and send;
Call log information management entity: be used to receive operation information, and the corresponding call message request carried out operational processes according to loaded information in the operation information of resolving acquisition.
2, realize the system of call recording management in the communication system according to claim 1, it is characterized in that described operation is initiated the unit and comprised:
Information extraction modules: the identifying information that is used for extracting the calling message request of needs operational processes according to the history information of the calling of calling terminal equipment;
Operation setting module: the operation flag information that is used for being provided with the operational processes correspondence of the calling message request employing of preserving at terminal called equipment;
The operation information constructing module: the information structuring short message that provides according to information extraction modules and operation setting module, and send to calling terminal equipment.
3, realize the system of call recording management in the communication system according to claim 1 and 2, it is characterized in that described call log information management entity comprises:
Message resolution module: the identifying information and the operation flag information that are used for operation information is resolved the acquisition calling message request that needs operational processes wherein;
Call out the message request enquiry module: be used for identifying information inquiry acquisition target call message request according to the calling message request of message resolution module acquisition;
The information operating module: the calling message request that the operation flag information that is used for obtaining according to message resolution module inquires calling message request enquiry module carries out flag bit to be revised or deletion action.
4, realize the system of call recording management in the communication system according to claim 3, it is characterized in that described call log information management entity independently is present in the network, perhaps with other network entity and also existence; When with other network entities and and when existing, the moving exchanging center MSC of concrete and caller or terminal called, perhaps, the CSCF CSCF of caller or terminal called, caller or called press-and-talk PoC server based on cellular system, perhaps, the negotiate service device Conference Server of caller or terminal called, the access server AS of caller or terminal called merges and exists, and perhaps, is arranged in the subscriber terminal equipment.
5, realize the method for call recording management in a kind of communication system, it is characterized in that, comprising:
A, user are by carrying out the indication of operational administrative to being used for the call log information management entity that call log information is carried out operational administrative sent to call log information;
After B, managing calling information entity are received indication, call log information is carried out operational administrative according to described indication.
6, realize the method for call recording management in the communication system according to claim 5, it is characterized in that described call log information comprises:
Call record perhaps, is called out the invitation notification record, and perhaps predetermined condition satisfies the booked call recorded information that the back network side is initiated notice.
7, realize the method for call recording management in the communication system according to claim 5, it is characterized in that described operation flag information comprises:
Directly delete described call log information, perhaps, the state of revising described call log information perhaps, is adjusted the order of described call information for this calling of cancellation, perhaps revises described call log information content.
8, realize the method for call recording management in the communication system according to claim 5, it is characterized in that, described operation information comprises: the short message of circuit domain, and/or session initiation protocol sip message, and/or MAP MAP message, and/or the message MESSAGE of packet domain.
9, realize the method for call recording management in the communication system according to claim 8, it is characterized in that described operation information loaded information can comprise:
The identifying information of the identification information of terminal called and/or operation flag information and/or operated calling message request, and/or the identification information of calling terminal.
10, realize the method for call recording management in the communication system according to claim 5, it is characterized in that described steps A comprises:
When calling terminal need to determine operational processes to be stored in calling message request in the managing calling information entity, then in the call record of local terminal, extract the call log information that needs management, afterwards, send to the managing calling information entity with operation flag information; Perhaps calling terminal is directly called out the message of message request to the transmit operation of managing calling information entity.
According to the method that realizes call recording management in the communication system described in the claim 10, it is characterized in that 11, the described extraction needs the call log information of management to comprise in the local terminal call record:
Call information time stamp, and/or call treatment Transaction Identifier, and/or call information, and/or call record index information.
12, realize the method for call recording management in the communication system according to claim 5, it is characterized in that described steps A comprises:
To operate indication as the user of transmit leg and send to the managing calling information entity, and can carry out authentication and authentication to transmit leg by the managing calling information entity;
According to authentication and authentication result, the request of transmit leg is refused or accepted to the managing calling information entity; And when accepting the transmit leg request, execution in step B when not accepting the transmit leg request, then directly sends the refusal notice to transmit leg, and carries cause value alternatively.
13, realize the method for call recording management in the communication system according to claim 5, it is characterized in that described method also comprises:
The managing calling information entity record is revised log information, and described log information comprises to be revised number of times, reviser's information, modification information, revise number of success and/or revise the frequency of failure.
14, realize the method for call recording management in the communication system according to claim 13, it is characterized in that described method also comprises:
Be modified the situation of customer requirements managing calling information entity notice, specifically comprise: notify being modified the user when revising successfully managing calling information; And/or, notify being modified the user when revising failure; And/or, during modify certain parameters the user is notified.
15, according to the method that realizes call recording management in each described communication system of claim 5 to 14, it is characterized in that described step B comprises:
After B1, managing calling information entity receive described operation information, determine that according to the identifying information of the calling message request in the message needs are operated the call log information of processing;
B2, described definite call log information is carried out corresponding operational processes according to the operation flag information in the operation information.
16, realize the method for call recording management in the communication system according to claim 15, it is characterized in that described step B also comprises:
The calling message request of determining to be operated processing when the managing calling information entity has been checked or is deleted, then this callings message request do not handled, and returned the failure response message of representing operation failure to calling terminal.
17, realize the method for call recording management in the communication system according to claim 15, it is characterized in that described step B2 comprises:
In the managing calling information entity, write down the repeatedly calling message request of calling terminal, then the managing calling information entity according to described operation flag to the last item all or specified portions call out message request and handle.
CNB2005101174798A 2005-10-31 2005-10-31 Method and system for implementing call recording management in communication system Expired - Fee Related CN100455118C (en)

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WO2010043144A1 (en) * 2008-10-15 2010-04-22 中兴通讯股份有限公司 Push-to-talk over cellular (poc) callback request processing method, transmitting/receiving device, and mobile terminal
CN101964851A (en) * 2010-08-11 2011-02-02 杭州华三通信技术有限公司 Method and device for recalling voice message
CN101800947B (en) * 2009-02-10 2013-11-20 阿尔卡特朗讯公司 Method and equipment for prevention of callback to misdialed call
CN104010086A (en) * 2014-06-13 2014-08-27 苏州佳世达电通有限公司 Method and device for processing call information between terminals and terminal devices

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US6195418B1 (en) * 1997-12-31 2001-02-27 Alcatel Usa, Inc. Telephone system having a callback capability and method for connecting a recipient of a message to a caller
US6625260B1 (en) * 1999-10-29 2003-09-23 Lucent Technologies Inc. System and method to enable the calling party to change the content of previously recorded voice mail messages
CN1323126A (en) * 2000-05-10 2001-11-21 刘国胜 Incoming call number reporting method
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CN1297080C (en) * 2004-03-19 2007-01-24 杭州波导软件有限公司 Mobile communication terminal with distance control function
CN1633142A (en) * 2004-12-30 2005-06-29 上海贝豪通讯电子有限公司 Method for automatic short message reply or prompting on incoming call of communication terminal

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Publication number Priority date Publication date Assignee Title
WO2010043144A1 (en) * 2008-10-15 2010-04-22 中兴通讯股份有限公司 Push-to-talk over cellular (poc) callback request processing method, transmitting/receiving device, and mobile terminal
CN101800947B (en) * 2009-02-10 2013-11-20 阿尔卡特朗讯公司 Method and equipment for prevention of callback to misdialed call
CN101964851A (en) * 2010-08-11 2011-02-02 杭州华三通信技术有限公司 Method and device for recalling voice message
CN104010086A (en) * 2014-06-13 2014-08-27 苏州佳世达电通有限公司 Method and device for processing call information between terminals and terminal devices
CN104010086B (en) * 2014-06-13 2016-04-20 苏州佳世达电通有限公司 The processing method of call-information and device, terminal installation between terminal

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