CN1791130A - Telephone terminal with leave-message cuing function, voice letter-box system and realizing method - Google Patents
Telephone terminal with leave-message cuing function, voice letter-box system and realizing method Download PDFInfo
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- CN1791130A CN1791130A CN 200510135647 CN200510135647A CN1791130A CN 1791130 A CN1791130 A CN 1791130A CN 200510135647 CN200510135647 CN 200510135647 CN 200510135647 A CN200510135647 A CN 200510135647A CN 1791130 A CN1791130 A CN 1791130A
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Abstract
The telephone terminal with function to prompt leaving word comprises: based on CID circuit, a leave-word prompt light, a leave-word treatment module, a shortcut key for listening to leave-word, and a module for listening to leave-word; or a CID telephone and an externally hung box with said modules. The voice mail box business platform has functions to leave word, prompt leave-word, extract and manage, and opposite modules. The implementation method for prompting leave-word comprises: (1) flashing the prompt light fro new leave-word; (2) listening to the word with a shortcut key; (3) turning down the light. This invention is simple and convenient, and improves service quality.
Description
Technical field
The present invention relates to a kind of new technology of Voice Mail Service, exactly, relate to a kind of telephone terminal, voice mail system and its implementation, belong to the value-added service technical field of fixed telephone network with leaving message prompt function.
Background technology
Voice Mail Service VMS (Voice Mail Service) is a kind of voice value-added service that provides for the telephone subscriber, as the phone ring unanswered of service-user or when conversing, the calling subscriber can give in the voice mail of service-user and leave a message, the voice mail that service-user can insert oneself at any time leave a message listen to, operations such as deletion and forwarding.Voice Mail Service has been for user's information interchange provides convenience, guaranteed the unimpeded of communication, improved percept of call completed, all is an extraordinary business concerning operator and user, for telecom operators and telecommunication user bring doulbe-sides' victory.
At present, in mobile radio communication, Voice Mail Service is to notify the user that new message is arranged by sending way of short messages to service-user.Yet, for fixed telephone network, because most landline telephones do not support SMS, so the Voice Mail Service of landline telephone is the technical scheme of good leaving message prompt without comparison also so far.Prior art is when receiving newer message, and voice mail system initiatively informs by telephone to service-user, if the user was not near this base at that time, just can not in time know has new message, can bring very big inconvenience to the user like this.
Because the existing fixed telephone terminal does not possess the function of leaving message prompt, also timely informing business user of new message has been arranged, this defective has influenced the result of use and the penetration and promotion of VMS business greatly.Therefore,, provide the technical scheme of the complete realization leaving message prompt function of a cover, become the new problem that those skilled in the art pay close attention to how better for the fixed telephone subscriber provides Voice Mail Service.
Summary of the invention
In view of this, the purpose of this invention is to provide a kind of telephone terminal with leaving message prompt function, voice mail system and implementation method, the present invention by user side the leaving message prompt telephone terminal and voice mail system in the Voice Mail Service platform of network side cooperatively interact, after the voice mail of service-user is received new message, make leaving message prompt lamp on this telephone terminal light and glimmer, the user can insert the voice mail of oneself by " listening message " button on this terminal and listen to message, and after the user had listened to message, the leaving message prompt lamp on the terminal just extinguished automatically.The implementation procedure of whole technical proposal is simple, distinct, convenient, has improved QoS, also can improve telephone traffic and percept of call completed greatly.
In order to achieve the above object, the present invention at first provides a kind of telephone terminal with leaving message prompt function, for having caller identification information transmission and demonstration CID (Calling Identity Delivery) function, being caller ID telephone, its control circuit is provided with call processing module, CID module and ring module; It is characterized in that: this terminal control circuit also includes:
The leaving message prompt lamp, the bright sudden strain of a muscle of this lamp and extinguish respectively that expression has, the two states of no new recorded speech;
The leaving message prompt processing module, the signal that be used to receive, analyzing speech mail service platform sends arrives cue or message has been listened to cue for newer message, the leaving message prompt lamp is lighted and glimmers or extinguishes; For non-leaving message prompt call signal, then pass on ring module and CID module to handle;
" listen to message " quick button and " listening message " module, press " listening message " button the user after, " listening message " module dialing automatically is initiated to the calling of voice mail system, inserts the user's voice mailbox, allows the user listen to and manages message; If this moment, terminal did not have off-hook, then automatically terminal is placed " hands-free " state.
Described telephone terminal is to be constituted by non-caller ID telephone and the plug-in box that is attempted by on the subscribers feeder, the control circuit of this plug-in box is provided with described CID module, leaving message prompt lamp, leaving message prompt processing module, " listening message " quick button and " listening message " module, so that CID and voicemail messages prompt facility to be provided.
Described telephone terminal can be handled frequency shift keying FSK (Frequency-Shift-Key) signal and dual tone multi-frequency dtmf (Dual-tone-multi-frequency) signal, both be applicable to the caller identification service-user, also be applicable to the user who does not apply for the caller identification business.
For the caller identification service-user, after the leaving message prompt processing module receives the ring first time ringing-current of switch, be not transmitted to the ring module, continue to wait the fsk signal that is ready to use in caller identification, if before ring second time ringing-current, receive fsk signal, judge then whether the calling number of receiving is Voice Mail Service platform number; If calling number is a Voice Mail Service platform number, is then continuing to collect the FSK/DTMF signal that is used for leaving message prompt before the ring ringing-current for the third time, and carrying out the processing and the cancellation ring of leaving message prompt; If calling number is not a Voice Mail Service platform number, then notifies the ring module to begin ring and carry out the CID Business Processing.
For non-caller identification service-user, the leaving message prompt processing module is not transmitted to the ring module after receiving first time that switch sends and the ringing-current of ring for the second time, before receiving ring ringing-current for the third time, continue to wait for and receive the FSK/DTMF signal that is used for leaving message prompt, if receive the FSK/DTMF signal, then carry out the processing and the cancellation ring of leaving message prompt; If, then notify the ring module to begin ring, and carry out ordinary call and handle also not receiving the FSK/DTMF signal before the ring ringing-current for the third time.
In order to achieve the above object, the voice mail system of the realization leaving message prompt function that the telephone terminal that the present invention also provides a kind of use to have the leaving message prompt function is formed, this system also comprises by fixed-line telephone network and described telephone terminal Voice Mail Service platform that be connected, that be positioned at network side, this Voice Mail Service platform have at least voice mail message, extract the message and manage message-leaving function, and be provided with service management module, service-user data management module, mailbox administration module and voice access module; It is characterized in that: described Voice Mail Service platform also comprises following module:
The leaving message prompt module, after service-user is received newer message, according to the instruction of adjacent block, the terminal of service-user is sent the FSK/DTMF cue that FSK/DTMF cue that newer message arrives or message have been listened to, so that the bright sudden strain of a muscle of message indicator light of terminal or extinguish:
This machine module that extracts the message is used to cooperate " listening message " module of leaving message prompt telephone terminal, when judgement is that this machine of terminal inserts own voice mail system, then listens to by voice navigation menu guiding user and leaves a message and manage its voice mail; After the user listened to message by this machine, indication leaving message prompt module sent message and has listened to cue, to extinguish the message indicator light;
The long-range module that extracts the message, after each user extracted new message, indication leaving message prompt module sent the signal of the message indicator light that extinguishes telephone terminal; If desired, then recording operation requirement;
Receive the message module, after receiving new message, indication leaving message prompt module is according to the current state of the message indicator light of leaving message prompt telephone terminal at every turn, and whether decision sends the signal that lights the message indicator light; If desired, then recording operation requirement.
For the Voice Mail Service that different operators is opened, the caller of described Voice Mail Service platform shows that number is not necessarily identical, and the leaving message prompt telephone terminal can be selected local Voice Mail Service platform is set, to support the business need of different operators.
In order to achieve the above object, the present invention provides a kind of implementation method with voice mail system of leaving message prompt function again, it is characterized in that:
(1) newer message arrives the bright sudden strain of a muscle of prompting-message indicator light: when voice mail receives new tone information, the Voice Mail Service platform makes a call by the leaving message prompt telephone terminal of network to this user, and send predefined FSK/DTMF signal, to indicate the bright sudden strain of a muscle of message indicator light of this terminal; After terminal receives this signal, then light and the message indicator light that glimmers;
(2) one keys are listened to message: the user presses " listening message " button of leaving message prompt telephone terminal, this terminal is initiated to the calling of Voice Mail Service platform automatically, automatically play user's newer message again by the Voice Mail Service platform, the user can carry out other bookkeepings of voice mail then, until on-hook;
(3) message has been listened to prompting-message indicator light and has been extinguished: after the user is linked into voice mail and listened to new tone information, the Voice Mail Service platform makes a call by the leaving message prompt telephone terminal of network to this user, and send predefined FSK/DTMF signal, extinguish with the message indicator light of indicating this terminal; After terminal receives this signal, extinguish the message indicator light; When not having new message, the message indicator light keeps extinguishing state.
Further comprise following content of operation in the described step (1):
(11) indicator light of user's leaving message prompt telephone terminal is in and extinguishes state;
(12) after the user received new message, the Voice Mail Service platform sent the request of calling out of setting up by network to the leaving message prompt terminal;
(13) the leaving message prompt terminal is received for the first time No ringing behind the ring ringing-current, continues to wait for fsk signal;
(14) if receive the fsk signal of CID business the first time behind the ringing-current, then carry out subsequent step, otherwise redirect execution in step (16);
(15) if judging this calling number is Voice Mail Service platform number, then carry out subsequent step; Otherwise the CID Business Processing is carried out in the beginning ring, and flow process finishes;
(16) receive for the second time No ringing behind the ring ringing-current, continue to wait for from the Voice Mail Service platform newer message arrive the FSK/DTMF signal of indication;
(17) the Voice Mail Service platform sends predefined FSK/DTMF signal to the leaving message prompt terminal, and request lights flashing indicator light; After sending signal, ask being connected of network dismounting and leaving message prompt terminal;
(18) the leaving message prompt terminal lights and flashing indicator light, and flow process finishes.
Further comprise following content of operation in the described step (2):
(21) user presses leaving message prompt terminal " listen to message " button, if phone current be not off hook state, then be placed on " hands-free " state automatically;
(22) the terminal request of dialling automatically is established to the connection of Voice Mail Service platform;
(23) the Voice Mail Service platform is received the calling that application inserts voice mail, judges according to calling number whether this user has voice mail, if carry out subsequent operation; Otherwise change other flow processs;
(24) the Voice Mail Service platform is linked into the voice mail of caller application with terminal, plays user's newer message;
(25) user's newer message of terminals listen Voice Mail Service platform broadcast;
(26) if the user selects to carry out other service management, after then the Voice Mail Service platform was finished the corresponding management operation, on-hook finished; Otherwise directly on-hook finishes.
Further comprise following content of operation in the described step (3):
(31) indicator light of leaving message prompt terminal is in and lights blink states, and the user has listened to new message;
(32) the Voice Mail Service platform sends the request of calling out of setting up by network to the leaving message prompt terminal;
(33) the leaving message prompt terminal is received for the first time No ringing behind the ring ringing-current, continues to wait for fsk signal;
(34) if receive the fsk signal of CID business the first time behind the ringing-current, then carry out subsequent step, otherwise redirect execution in step (36);
(35) if this calling number of terminal judges is a Voice Mail Service platform number, then carry out subsequent step; Otherwise the CID Business Processing is carried out in the beginning ring, and flow process finishes;
(36) terminal is received for the second time behind the ring ringing-current still No ringing, continues to wait for the FSK/DTMF signal of having listened to prompting from the message of Voice Mail Service platform;
(37) the Voice Mail Service platform sends predefined FSK/DTMF signal to the leaving message prompt terminal, and indicator light is extinguished in request; After sending signal, ask being connected of network dismounting and leaving message prompt terminal;
(38) if terminal is received the FSK/DTMF signal that extinguishes indicator light of Voice Mail Service platform in the second time behind the ringing-current, then carry out subsequent step; Otherwise the beginning ring is carried out ordinary call and is handled, and flow process finishes;
(39) the leaving message prompt terminal is extinguished indicator light, and flow process finishes.
The present invention is the technological package solution that realizes the leaving message prompt function for the voice mail of fixed telephone network: comprise the method that the telephone terminal with leaving message prompt function, the Voice Mail Service platform that is positioned at the network side voice mail system and system realize this function.Wherein, the leaving message prompt telephone terminal has been set up the quick button and the corresponding processing module of leaving message prompt lamp, " listening message ", lighting and extinguishing to represent respectively of message indicator light has or not new recorded speech two states, the user presses " listening message " button can be arranged to terminal " hands-free " state automatically, and listens to and manage message in the access user's voice mailbox that makes a call automatically.The Voice Mail Service platform is except providing traditional message, extracting the message, manage the voice mail functions such as message, following new function also can be provided: (1) is when service-user is received newer message, send the newer message arriving signal to this user's leaving message prompt terminal, light and glimmer with the message indicator light of indication leaving message prompt terminal; (2) after the user presses the quick button of " listen to message ", business platform can guide the user to listen to message and manages its voice mail by voice navigation menu; (3) after the user has listened to message, business platform has been listened to signal to the leaving message prompt terminal transmission message of this service-user, extinguishes the message indicator light with indication leaving message prompt terminal.
The implementation procedure that another characteristics of the present invention are whole technical proposal is simple, distinct, convenient, use flexibly, can be for having applied for that simultaneously CID is professional and do not apply for that two kinds of voice mail users of CID business provide service, improved the service quality of Voice Mail Service, for user and Virtual network operator have been created doulbe-sides' victory: the user uses voice mail convenient, simple, quick, enjoys better service; Virtual network operator improves telephone traffic and percept of call completed greatly, convenient professional the use, and the popularization of promoting business, thereby the user's that promotes business development increase the service operation income.
Description of drawings
Fig. 1 is the group-network construction schematic diagram of the present invention's voice mail system of realizing the leaving message prompt function.
Fig. 2 is that the control module that the present invention has in the telephone terminal control circuit of leaving message prompt function is formed schematic diagram.
Fig. 3 is that sequential chart is handled in the ring of the telephone terminal of leaving message prompt function when being CID user.
Fig. 4 is that sequential chart is handled in the ring of the telephone terminal of leaving message prompt function when being non-CID user.
Fig. 5 is that the internal control module of the Voice Mail Service platform in the system of the present invention is formed schematic diagram.
Fig. 6 is that the Voice Mail Service platform lights the also operational flowchart of flashing indicator light.
Fig. 7 is the operational flowchart that the Voice Mail Service platform extinguishes indicator light.
Fig. 8 is the operational flowchart that the Voice Mail Service platform is listened to message.
Fig. 9 is that the telephone terminal of leaving message prompt function lights the also operational flowchart of flashing indicator light.
Figure 10 is the operational flowchart that the telephone terminal of leaving message prompt function extinguishes indicator light.
Figure 11 is the operational flowchart that the telephone terminal of leaving message prompt function is listened to message
Embodiment
For making the purpose, technical solutions and advantages of the present invention clearer, the present invention is described in further detail below in conjunction with accompanying drawing.
Referring to Fig. 1, briefly introduce the group-network construction that the present invention realizes the voice mail system of leaving message prompt function earlier: landline telephone switching network 3, be positioned at the Voice Mail Service platform 1 of network side and be positioned at the leaving message prompt telephone terminal 2 of user side, both connect Voice Mail Service platform 1 and leaving message prompt telephone terminal 2 by network 3, except having realized traditional message, having extracted the message, manage the normal speech mail box function such as message, can also provide the leaving message prompt function.Wherein leaving message prompt telephone terminal and Voice Mail Service platform all are innovative means of the present invention, introduce it below respectively.
The leaving message prompt telephone terminal is used for accepting setup requests that the Voice Mail Service platform initiates and receives at call establishment that newer message that business platform sends arrives cue or message has been listened to cue, correspondingly lights and the leaving message prompt lamp or extinguish the leaving message prompt indicator light of glimmering; And can press the user behind " listen to message " button and terminal to be arranged to " hands-free " state, and the calling that is initiated to the Voice Mail Service platform automatically is linked in the user's voice mailbox, makes the user can listen to and manage message.
Referring to Fig. 2, have in the control circuit of telephone terminal of leaving message prompt function and be provided with call processing module, CID module, ring module, leaving message prompt processing module, " listening message " module, leaving message prompt lamp and " listening message " quick button (both are not shown in the figures in the back).This terminal can be added above-mentioned latter two module, leaving message prompt lamp and " listening message " quick button and be formed the intelligent telephone that caller identification and voicemail messages prompt facility are provided simultaneously on the basis of original CID phone; The plug-in box that also can adopt non-caller ID telephone and be attempted by on the subscribers feeder constitutes.The control circuit of this plug-in box is provided with CID module, leaving message prompt processing module, " listening message " module, and leaving message prompt lamp and " listening message " quick button are used to provide CID and voicemail messages prompt facility.
The following describes the function of newly-increased module, device: the bright sudden strain of a muscle of leaving message prompt lamp and extinguish respectively that expression has, the two states of no new recorded speech.Leaving message prompt processing module major function be receive, FSK/DTMF signal that analyzing speech mail service platform sends, arrive cue or message has been listened to cue for newer message, the leaving message prompt lamp is lighted and glimmer or extinguish; For non-leaving message prompt call signal, then pass on ring module and CID module to handle." listen to message " quick button and " listening message " module functions are that dialing is initiated to the calling of voice mail system automatically, inserts the user's voice mailbox press " listening message " button the user after, allow the user listen to and manage message; If this moment, the user did not have off-hook, then automatically terminal is placed " hands-free " state.
Fig. 2 has also showed the logic call relation between above-mentioned newly-increased module and ring module and other modules:
(1) call out for leaving message prompt, the leaving message prompt processing module is never called the ring module after receiving ringing-current, and the ring module is not to user's ring; Call out for non-leaving message prompt,, before the second time, ring ringing-current arrival for the third time, call the ring module respectively, user's ring then for CID service-user and non-CID service-user.
(2) for the calling of CID service-user, the leaving message prompt processing module is called the CID module and is carried out the CID Business Processing after being judged as non-leaving message prompt calling.
(3) for the CID service call, the CID module need be delayed time after receiving for the first time the ring ringing-current, be called the ring module to user's ring before the ringing-current of ring for the second time.
(4) when pressing " listen to message " button, processings of dialling of " listening message " module invokes call processing module is if the non-off hook state of phone this moment need place phone " hands-free " state simultaneously.
The major function of telephone terminal of the present invention has:
(1) frequency shift keying fsk signal and dual tone multi-frequency dtmf signal can be handled, the professional and leaving message prompt business of caller identification can be supported again simultaneously.Concrete steps are:
The leaving message prompt terminal is not sent ring sound after receiving the ring first time ringing-current that switch sends, but waits the fsk signal that is ready to use in caller identification.If before ring second time ringing-current, receive fsk signal, judge in view of the above then whether the calling number of receiving is Voice Mail Service platform number, if calling number is a Voice Mail Service platform number, then continue to receive to be used for the FSK or the dtmf signal of leaving message prompt, and carry out the leaving message prompt relevant treatment.If calling number is not a Voice Mail Service platform number, the leaving message prompt terminal begins ring and carries out the CID Business Processing.If the leaving message prompt terminal was not received the fsk signal of CID business before ring second time ringing-current, then continue to wait for and collect FSK or the dtmf signal that is used for leaving message prompt, if receive FSK or dtmf signal then carry out the leaving message prompt relevant treatment, carry out ordinary call and handle otherwise send ring sound.
(2) telephone terminal of the present invention both had been applicable to the caller identification service-user, also was applicable to the user who does not apply for caller identification.The above-mentioned two kinds of users' of this terminal processes ring sequential situation is described respectively below:
Referring to Fig. 3, if the VMS service-user has been applied for the CID business simultaneously, the leaving message prompt terminal is not sent ring sound after receiving the ring first time ringing-current that switch sends, but waits the fsk signal that is ready to use in caller identification, and terminal can be received fsk signal before ring second time ringing-current.Terminal judges in view of the above whether the calling number of receiving is Voice Mail Service platform number, if calling number is a Voice Mail Service platform number, then before ring for the third time, continue to collect FSK or the dtmf signal that is used for leaving message prompt, and carry out the leaving message prompt relevant treatment.If calling number is not a Voice Mail Service platform number, the leaving message prompt terminal is sent ring sound immediately, and carries out the CID Business Processing.Fig. 3 has showed all processes of this sequential:
A: the ring time first time, after the leaving message prompt telephone terminal is received the ring ringing-current, not to user's ring;
B: ring end for the first time and fsk data transmit the time interval between the beginning;
C: because called be the CID service-user, so there is fsk data to transmit, the leaving message prompt telephone terminal receives that calling number judges that it is the Voice Mail Service platform, and then No ringing continues FSK or dtmf signal that waiting voice mail service platform and leaving message prompt terminal consult; Otherwise, after E begins to receive the ring ringing-current, promptly begin ring;
The D:FSK data transmit the time interval between end and the ring for the second time;
E: for the second time ring time, if be that non-leaving message prompt is called out, then begin ring, the beginning normal call is handled, otherwise FSK or dtmf signal that while waiting voice mail service platform and leaving message prompt terminal consult;
F: ring for the second time finishes and time interval between the ring for the third time;
This scheme makes leaving message prompt telephone terminal of the present invention No ringing when receiving leaving message prompt and call out, concerning ordinary call, the time-delay of ring is then arranged, just begin the actual ring to the user when promptly receiving for the second time bell signal, the concrete duration of delay is A+B+C+D.This Delayed Ring has avoided the leaving message prompt calling that user's ring is disturbed.
Referring to Fig. 4, if the VMS service-user is not applied for the caller identification business, the leaving message prompt telephone terminal does not send ring sound after receiving first time that switch sends and the ringing-current of ring for the second time, waits for before ring for the third time and collects FSK or the dtmf signal that is used for leaving message prompt; If receive FSK or dtmf signal, then carry out the leaving message prompt relevant treatment, if before ring for the third time, do not receive FSK or dtmf signal, then begin ring and carry out the ordinary call processing.Fig. 4 has showed all processes of this sequential:
A: ring time for the first time, the leaving message prompt telephone terminal is received behind the ring ringing-current not to user's ring;
B: the time between end of ring for the first time and the ring for the second time, because right and wrong CID user, so there is not fsk data to transmit;
C: the ring time second time, because also can't judge whether it is that leaving message prompt is called out, so not to user's ring, FSK or dtmf signal that while waiting voice mail service platform and leaving message prompt telephone terminal consult in advance;
D: ring for the second time finishes and time interval between the ring for the third time, if the leaving message prompt calling then before the D period finishes, can be received FSK or dtmf signal that Voice Mail Service platform and leaving message prompt telephone terminal consult in advance; Otherwise, being judged to be ordinary call after overtime, beginning is to user's ring after E receives bell signal;
E: for the third time ring time, if received FSK or the dtmf signal that Voice Mail Service platform and leaving message prompt terminal consult in the time of C and D, then No ringing carries out the leaving message prompt processing, otherwise the beginning ring;
This scheme makes has the time-delay of two rings by No ringing when leaving message prompt is called out concerning ordinary call, promptly just begin the actual ring to the user when bell signal for the third time, and the duration of time-delay is A+B+C+D.
(3) Delayed Ring does not have the user and bothers: common telephone set and caller ID telephone all can send ring sound after receiving the ring ringing-current that switch sends immediately.Leaving message prompt telephone terminal of the present invention does not send ring sound after receiving the ring first time ringing-current of switch immediately, but continues to wait for fsk signal; After receiving fsk signal, judge that calling number is the Voice Mail Service platform, then do not send ring sound, but continuation etc. are ready to use in the FSK or the dtmf signal of leaving message prompt; Carry out the leaving message prompt processing after receiving FSK or DTMF, and user's ring is given in cancellation.The incoming call that has only domestic consumer, this leaving message prompt telephone terminal are just given user's ring.Like this, the calling that is used for the leaving message prompt function for the Voice Mail Service platform is initiated can not cause the ring of leaving message prompt telephone terminal, avoids the harassing and wrecking to the user.
(4) number of Voice Mail Service platform is set: when opening Voice Mail Service in different operators, the caller of Voice Mail Service platform shows that number is not quite similar, leaving message prompt telephone terminal of the present invention can be provided with the number of local Voice Mail Service platform, to support the business need of different operators.
(5) be provided with the quick button of " listen to message ": after service-user is directly pressed " listening message " quick button on the leaving message prompt telephone terminal, the leaving message prompt telephone terminal will be arranged to " hands-free " state, and being initiated to the calling of Voice Mail Service platform automatically, the Voice Mail Service platform can guide the user to listen to message and manages its voice mail by voice navigation menu.
Referring to Fig. 5, introduce the structure of another network element device-Voice Mail Service platform of system of the present invention and form, mainly comprise: service management module, service-user data management module, mailbox administration module and voice access module, leaving message prompt module, this machine extract the message module, the long-range module and receive the message module of extracting the message.Wherein service management module is used for professional management, as the loading of business, the modification of service attribute etc.The service-user data module is used for the management of service-user data, as the user increase, the modification of user data etc.The mailbox administration module is used for process user and inserts the processing that mailbox carries out mailbox later on, revises, is provided with individual welcome prompt sound etc. as password.The voice access module is used for the access of processed voice.Above-mentioned module all is the module that basic Voice Mail Service must have, and need not make amendment for the function that increases leaving message prompt.
For the module that increases the leaving message prompt function and need increase on the basis of normal speech mail service is:
The leaving message prompt module, after service-user is received newer message, according to the instruction of adjacent block, the terminal of service-user is sent the FSK/DTMF cue that FSK/DTMF cue that newer message arrives or message have been listened to, so that the bright sudden strain of a muscle of message indicator light of terminal or extinguish;
This machine module that extracts the message is used to cooperate " listening message " module of leaving message prompt telephone terminal, when judgement is that this machine of terminal inserts own voice mail system, then listens to by voice navigation menu guiding user and leaves a message and manage its voice mail; After the user listened to message by this machine, indication leaving message prompt module sent message and has listened to cue, to extinguish the message indicator light.
Also the module that will make amendment in original normal speech mail service is:
The long-range module that extracts the message, the content of modification are after each user extracts new message, judge whether the signal of needs transmission extinguishing message indicator light according to the current state of leaving message prompt telephone terminal message indicator light; If desired, then recording operation requirement;
Receive the message module, the content of modification is when receiving new message at every turn, all will judge whether to need to send the signal that lights the message indicator light according to the current state of leaving message prompt telephone terminal message indicator light; If desired, then recording operation requirement.
Fig. 5 also showed above-mentioned newly-increased leaving message prompt module, this machine extract the message module and the long-range module module that extracts the message, receive the logic call relation between the message module
(1) after the user extracted the message by remote mode, the long-range module that extracts the message will indicate the leaving message prompt module to extinguish the message indicator light.
(2) after the user extracted the message by this machine, this machine module that extracts the message will indicate the leaving message prompt module to extinguish the message indicator light.
(3) receive the message module after receiving new message, if message indicator light current state will indicate the leaving message prompt module to light and flashing indicator light for extinguishing.
Voice Mail Service platform of the present invention has following function:
Message: when Called Busy or called no response, switching network is connected to caller called voice mail system automatically, after the calling message message, puts into called voice mail under system's record, and by predefined leaving message prompt mode advise called subscriber.
Listen message: the user can listen to and manage the message of receiving at any time by the voice mail of phone access oneself.
Reply message: the user can send one and reply message for the message of receiving.Replying message will send in the mailbox of replying object.
Transmit message: the user can add the simple declaration information of recording additional individual before the message of forwarding with the forwards in the mailbox in one or more other users' mailbox.
Message sends: the user can record a piece of news and send to other users, and this message can send immediately or send in the time of appointment.
The mailbox management: the user can manage the mailbox of oneself, and relevant parameter and establishment, deletion are set, and revises guest's mailbox, expansion mailbox and mailbox group.
Except above-mentioned common Voice Mail Service function, in order to support the leaving message prompt function, Voice Mail Service platform of the present invention also possesses following function:
The Voice Mail Service platform can make a call by the leaving message prompt telephone terminal of switching network to service-user, and sends dtmf signal to terminal at call establishment stage, and indication leaving message prompt telephone terminal lights and flashing indicator light;
The Voice Mail Service platform can make a call by the leaving message prompt terminal of switching network platform to service-user, and sends dtmf signal to terminal at call establishment stage, and indication leaving message prompt telephone terminal extinguishes indicator light;
The Voice Mail Service platform provides the configuration management of leaving message prompt function for the user, be that the user can dispose by the Voice Mail Service platform extinguish indicator light when the leaving message prompt lamp is not left a message in mailbox, perhaps subscriber access system promptly extinguished indicator light after listening to message (not necessarily hear out, may also have newer message).
The present invention also provides the implementation method of the voice mail system with leaving message prompt function, the steps include:
(1) newer message arrives the bright sudden strain of a muscle of prompting-message indicator light: when voice mail receives new tone information, the Voice Mail Service platform makes a call by the leaving message prompt telephone terminal of network to this user, and send predefined FSK/DTMF signal, to indicate the bright sudden strain of a muscle of message indicator light of this terminal; After terminal receives this signal, then light and the message indicator light that glimmers;
(2) one keys are listened to message: the user presses " listening message " button of leaving message prompt telephone terminal, this terminal is initiated to the calling of Voice Mail Service platform automatically, automatically play user's newer message again by the Voice Mail Service platform, the user can carry out other bookkeepings of voice mail then, until on-hook;
(3) message has been listened to prompting-message indicator light and has been extinguished: after the user is linked into voice mail and listened to new tone information, the Voice Mail Service platform makes a call by the leaving message prompt telephone terminal of network to this user, and send predefined FSK/DTMF signal, extinguish with the message indicator light of indicating this terminal; After terminal receives this signal, extinguish the message indicator light; When not having new message, the message indicator light keeps extinguishing state.
The implementation method of leaving message prompt is the process of whole system coordinated work, and the Voice Mail Service platform will carry out different processing with the leaving message prompt telephone terminal under different scenes.Below to Voice Mail Service platform and two parts of leaving message prompt telephone terminal, introduce the handling process of corresponding function under the situation that two equipment were lighting/extinguishing indicator light and " listening message " respectively.Introduce the handling process of Voice Mail Service platform earlier:
Referring to Fig. 6, if the user's voice mailbox receives new tone information, the Voice Mail Service platform then makes a call by the leaving message prompt telephone terminal of switching network to this user, and send predefined FSK or dtmf signal to the leaving message prompt telephone terminal, light and the message indicator light that glimmers with indication.Fig. 6 has showed the detailed process of the processing of Voice Mail Service platform in this bright sudden strain of a muscle message indicator light process:
1, the indicator light of user's leaving message prompt telephone terminal is in and extinguishes state;
2, the user's voice mailbox has been received new message;
3, the Voice Mail Service platform sends the request of calling out of setting up by switching network to the leaving message prompt telephone terminal;
4, FSK that the Voice Mail Service platform sends and the leaving message prompt telephone terminal consults in advance or dtmf signal (for example " #111# ") are given the leaving message prompt telephone terminal, and request lights and flashing indicator light;
5, after signal sends and finishes, ask being connected of switching network dismounting and leaving message prompt telephone terminal, flow process finishes.
Referring to Fig. 7, if the user is linked into voice mail and listened to new tone information, the Voice Mail Service platform then makes a call by the leaving message prompt terminal of switching network to this user, and sends predefined FSK or dtmf signal to the leaving message prompt telephone terminal, extinguishes the message indicator light with indication.Fig. 7 has showed that this extinguishes the detailed process of the processing of Voice Mail Service platform in the message indicator light process:
1, the indicator light of user's leaving message prompt telephone terminal is in and lights blink states;
2, the user has listened to new message;
3, the Voice Mail Service platform sends the request of calling out of setting up by switching network to the leaving message prompt telephone terminal;
4, FSK that the Voice Mail Service platform sends and the leaving message prompt telephone terminal consults in advance or dtmf signal (for example " #000# ") are given the leaving message prompt telephone terminal, and indicator light is extinguished in request;
5, signal sends being connected of finish back request switching network dismounting and leaving message prompt telephone terminal, and flow process finishes.
Referring to Fig. 8, " listen and leave a message " button if the user supresses terminal, then the leaving message prompt telephone terminal can be initiated to the calling of Voice Mail Service platform automatically, and the Voice Mail Service platform is just play user's newer message automatically, the user can carry out other mailbox management afterwards, until on-hook.Fig. 8 has showed that this listens to the detailed process that the Voice Mail Service platform is handled in the message process:
1, the Voice Mail Service platform has been received the calling of application access mailbox;
2, judge according to calling number whether this user has voice mail, if then be for further processing; Otherwise change other flow processs;
3, play user's newer message;
If 4 users select to carry out other service management, on-hook finished after then management was finished; Otherwise directly on-hook finishes.
Introduce the handling process of leaving message prompt telephone terminal below:
Referring to Fig. 9, if the user's voice mailbox receives new tone information, the Voice Mail Service platform makes a call by the leaving message prompt telephone terminal of switching network to this user, and sending predefined FSK or dtmf signal to terminal, the leaving message prompt telephone terminal receives that signal can light and flashing indicator light.Fig. 9 has showed the detailed process that the leaving message prompt terminal is handled in this bright sudden strain of a muscle message indicator light process:
1, the indicator light of user's leaving message prompt terminal is in and extinguishes state;
2, receive for the first time No ringing behind the ring ringing-current, continue to wait for fsk signal;
If receive the fsk signal of CID business 3 first time behind the ringing-current, then carry out the operation of the 4th step, otherwise, redirect the 5th step;
If 4 calling numbers are Voice Mail Service platform number, then carry out the operation of the 5th step; Otherwise the CID Business Processing is made in the beginning ring, and flow process finishes;
5, receive for the second time No ringing behind the ring ringing-current, continue the FSK or the dtmf signal of waiting voice mail service platform;
If receive the FSK that lights flashing indicator light or the dtmf signal of Voice Mail Service platform 6 second time behind the ringing-current, then carry out the operation of the 7th step; Otherwise the beginning ring is carried out ordinary call and is handled the flow process end;
7, light flashing indicator light, flow process finishes.
Referring to Figure 10, if the user is linked into voice mail and listened to new tone information, the Voice Mail Service platform then makes a call by the leaving message prompt telephone terminal of switching network to this user, and sending predefined FSK or dtmf signal to terminal, the leaving message prompt telephone terminal is received signal can extinguish indicator light.Figure 10 has showed that this extinguishes the detailed process that the leaving message prompt terminal is handled in the message indicator light process:
1, the indicator light of user's leaving message prompt telephone terminal is in and lights blink states;
2, receive for the first time No ringing behind the ring ringing-current, continue to wait for fsk signal;
If receive the fsk signal of CID business 3 first time behind the ringing-current, then carry out the operation of the 4th step; Otherwise, redirect the 5th step;
If 4 calling numbers are Voice Mail Service platform number, then carry out the operation of the 5th step; Otherwise the CID Business Processing is made in the beginning ring, and flow process finishes;
5, receive for the second time No ringing behind the ring ringing-current, continue the FSK or the dtmf signal of waiting voice mail service platform;
If receive the FSK that extinguishes indicator light or the dtmf signal of Voice Mail Service platform 6 second time behind the ringing-current, then carry out the operation of the 7th step; Otherwise the beginning ring is carried out ordinary call and is handled the flow process end;
7, extinguish indicator light, flow process finishes.
Referring to Figure 11, if supressing terminal, the user " listens and leaves a message " button, then the leaving message prompt telephone terminal can be initiated to the calling of Voice Mail Service platform automatically, automatically play user's newer message then by the Voice Mail Service platform, the user can carry out other mailbox bookkeeping afterwards, until on-hook.Figure 11 has showed the detailed process that the leaving message prompt telephone terminal is handled in this tin message process:
1, the user supresses " listening message " button;
If 2 phones are current not to be off hook state, then be placed on " hands-free " state automatically;
3, the dialing request is established to the connection of Voice Mail Service platform, is linked into the voice mail of caller application;
4, listen to user's newer message that the Voice Mail Service platform is play;
If 5 carry out other service management operations, on-hook after finishing, or directly on-hook.
Claims (11)
1, a kind of telephone terminal with leaving message prompt function, for having caller identification information transmission and demonstration CID function, being caller ID telephone, its control circuit is provided with call processing module, CID module and ring module; It is characterized in that: this terminal control circuit also includes:
The leaving message prompt lamp, the bright sudden strain of a muscle of this lamp and extinguish respectively that expression has, the two states of no new recorded speech;
The leaving message prompt processing module, the signal that be used to receive, analyzing speech mail service platform sends arrives cue or message has been listened to cue for newer message, the leaving message prompt lamp is lighted and glimmers or extinguishes; For non-leaving message prompt call signal, then pass on ring module and CID module to handle;
" listen to message " quick button and " listening message " module, press " listening message " button the user after, " listening message " module dialing automatically is initiated to the calling of voice mail system, inserts the user's voice mailbox, allows the user listen to and manages message; If this moment, terminal did not have off-hook, then automatically terminal is placed " hands-free " state.
2, the telephone terminal with leaving message prompt function according to claim 1, it is characterized in that: described telephone terminal is to be constituted by non-caller ID telephone and the plug-in box that is attempted by on the subscribers feeder, the control circuit of this plug-in box is provided with described CID module, leaving message prompt lamp, leaving message prompt processing module, " listening message " quick button and " listening message " module, so that CID and voicemail messages prompt facility to be provided.
3, the telephone terminal with leaving message prompt function according to claim 1, it is characterized in that: described telephone terminal can be handled frequency shift keying fsk signal and dual tone multi-frequency dtmf signal, both be applicable to the caller identification service-user, also be applicable to the user who does not apply for the caller identification business.
4, the telephone terminal with leaving message prompt function according to claim 3, it is characterized in that: for the caller identification service-user, after the leaving message prompt processing module receives the ring first time ringing-current of switch, be not transmitted to the ring module, continue to wait the fsk signal that is ready to use in caller identification, if before ring second time ringing-current, receive fsk signal, judge then whether the calling number of receiving is Voice Mail Service platform number; If calling number is a Voice Mail Service platform number, is then continuing to collect the FSK/DTMF signal that is used for leaving message prompt before the ring ringing-current for the third time, and carrying out the processing and the cancellation ring of leaving message prompt; If calling number is not a Voice Mail Service platform number, then notifies the ring module to begin ring and carry out the CID Business Processing.
5, the telephone terminal with leaving message prompt function according to claim 3, it is characterized in that: for non-caller identification service-user, the leaving message prompt processing module is not transmitted to the ring module after receiving first time that switch sends and the ringing-current of ring for the second time, before receiving ring ringing-current for the third time, continue to wait for and receive the FSK/DTMF signal that is used for leaving message prompt, if receive the FSK/DTMF signal, then carry out the processing and the cancellation ring of leaving message prompt; If, then notify the ring module to begin ring, and carry out ordinary call and handle also not receiving the FSK/DTMF signal before the ring ringing-current for the third time.
6, a kind of use has the voice mail system of the realization leaving message prompt function that the telephone terminal of leaving message prompt function forms, this system also comprises by fixed-line telephone network and described telephone terminal Voice Mail Service platform that be connected, that be positioned at network side, this Voice Mail Service platform have at least voice mail message, extract the message and manage message-leaving function, and be provided with service management module, service-user data management module, mailbox administration module and voice access module; It is characterized in that: described Voice Mail Service platform also comprises following module:
The leaving message prompt module, after service-user is received newer message, according to the instruction of adjacent block, the terminal of service-user is sent the FSK/DTMF cue that FSK/DTMF cue that newer message arrives or message have been listened to, so that the bright sudden strain of a muscle of message indicator light of terminal or extinguish:
This machine module that extracts the message is used to cooperate " listening message " module of leaving message prompt telephone terminal, when judgement is that this machine of terminal inserts own voice mail system, then listens to by voice navigation menu guiding user and leaves a message and manage its voice mail; After the user listened to message by this machine, indication leaving message prompt module sent message and has listened to cue, to extinguish the message indicator light;
The long-range module that extracts the message, after each user extracted new message, indication leaving message prompt module sent the signal of the message indicator light that extinguishes telephone terminal; If desired, then recording operation requirement;
Receive the message module, after receiving new message, indication leaving message prompt module is according to the current state of the message indicator light of leaving message prompt telephone terminal at every turn, and whether decision sends the signal that lights the message indicator light; If desired, then recording operation requirement.
7, the voice mail system of realization leaving message prompt function according to claim 6, it is characterized in that: the Voice Mail Service of opening for different operators, the caller of described Voice Mail Service platform shows that number is not necessarily identical, the leaving message prompt telephone terminal can be selected local Voice Mail Service platform is set, to support the business need of different operators.
8, a kind of implementation method with voice mail system of leaving message prompt function is characterized in that:
(1) newer message arrives the bright sudden strain of a muscle of prompting one message indicator light: when voice mail receives new tone information, the Voice Mail Service platform makes a call by the leaving message prompt telephone terminal of network to this user, and send predefined FSK/DTMF signal, to indicate the bright sudden strain of a muscle of message indicator light of this terminal; After terminal receives this signal, then light and the message indicator light that glimmers;
(2) one keys are listened to message: the user presses " listening message " button of leaving message prompt telephone terminal, this terminal is initiated to the calling of Voice Mail Service platform automatically, automatically play user's newer message again by the Voice Mail Service platform, the user can carry out other bookkeepings of voice mail then, until on-hook;
(3) message has been listened to prompting-message indicator light and has been extinguished: after the user is linked into voice mail and listened to new tone information, the Voice Mail Service platform makes a call by the leaving message prompt telephone terminal of network to this user, and send predefined FSK/DTMF signal, extinguish with the message indicator light of indicating this terminal; After terminal receives this signal, extinguish the message indicator light; When not having new message, the message indicator light keeps extinguishing state.
9, the implementation method with voice mail system of leaving message prompt function according to claim 8 is characterized in that: further comprise following content of operation in the described step (1):
(11) indicator light of user's leaving message prompt telephone terminal is in and extinguishes state;
(12) after the user received new message, the Voice Mail Service platform sent the request of calling out of setting up by network to the leaving message prompt terminal;
(13) the leaving message prompt terminal is received for the first time No ringing behind the ring ringing-current, continues to wait for fsk signal;
(14) if receive the fsk signal of CID business the first time behind the ringing-current, then carry out subsequent step, otherwise redirect execution in step (16);
(15) if judging this calling number is Voice Mail Service platform number, then carry out subsequent step; Otherwise the CID Business Processing is carried out in the beginning ring, and flow process finishes;
(16) receive for the second time No ringing behind the ring ringing-current, continue to wait for from the Voice Mail Service platform newer message arrive the FSK/DTMF signal of indication;
(17) the Voice Mail Service platform sends predefined FSK/DTMF signal to the leaving message prompt terminal, and request lights flashing indicator light; After sending signal, ask being connected of network dismounting and leaving message prompt terminal;
(18) the leaving message prompt terminal lights and flashing indicator light, and flow process finishes.
10, the implementation method with voice mail system of leaving message prompt function according to claim 8 is characterized in that: further comprise following content of operation in the described step (2):
(21) user presses leaving message prompt terminal " listen to message " button, if phone current be not off hook state, then be placed on " hands-free " state automatically;
(22) the terminal request of dialling automatically is established to the connection of Voice Mail Service platform;
(23) the Voice Mail Service platform is received the calling that application inserts voice mail, judges according to calling number whether this user has voice mail, if carry out subsequent operation; Otherwise change other flow processs;
(24) the Voice Mail Service platform is linked into the voice mail of caller application with terminal, plays user's newer message;
(25) user's newer message of terminals listen Voice Mail Service platform broadcast;
(26) if the user selects to carry out other service management, after then the Voice Mail Service platform was finished the corresponding management operation, on-hook finished; Otherwise directly on-hook finishes.
11, the implementation method with voice mail system of leaving message prompt function according to claim 8 is characterized in that: further comprise following content of operation in the described step (3):
(31) indicator light of leaving message prompt terminal is in and lights blink states, and the user has listened to new message;
(32) the Voice Mail Service platform sends the request of calling out of setting up by network to the leaving message prompt terminal;
(33) the leaving message prompt terminal is received for the first time No ringing behind the ring ringing-current, continues to wait for fsk signal;
(34) if receive the fsk signal of CID business the first time behind the ringing-current, then carry out subsequent step, otherwise redirect execution in step (36);
(35) if this calling number of terminal judges is a Voice Mail Service platform number, then carry out subsequent step; Otherwise the CID Business Processing is carried out in the beginning ring, and flow process finishes;
(36) terminal is received for the second time behind the ring ringing-current still No ringing, continues to wait for the FSK/DTMF signal of having listened to prompting from the message of Voice Mail Service platform;
(37) the Voice Mail Service platform sends predefined FSK/DTMF signal to the leaving message prompt terminal, and indicator light is extinguished in request; After sending signal, ask being connected of network dismounting and leaving message prompt terminal;
(38) if terminal is received the FSK/DTMF signal that extinguishes indicator light of Voice Mail Service platform in the second time behind the ringing-current, then carry out subsequent step; Otherwise the beginning ring is carried out ordinary call and is handled, and flow process finishes;
(39) the leaving message prompt terminal is extinguished indicator light, and flow process finishes.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNB2005101356476A CN100536487C (en) | 2005-12-27 | 2005-12-27 | Telephone terminal with leave-message cuing function, voice letter-box system and realizing method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNB2005101356476A CN100536487C (en) | 2005-12-27 | 2005-12-27 | Telephone terminal with leave-message cuing function, voice letter-box system and realizing method |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN1791130A true CN1791130A (en) | 2006-06-21 |
| CN100536487C CN100536487C (en) | 2009-09-02 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CNB2005101356476A Expired - Fee Related CN100536487C (en) | 2005-12-27 | 2005-12-27 | Telephone terminal with leave-message cuing function, voice letter-box system and realizing method |
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| CN (1) | CN100536487C (en) |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2014169767A1 (en) * | 2013-08-08 | 2014-10-23 | 中兴通讯股份有限公司 | Method and system for notifying voice mailbox, and computer storage medium |
| CN105188040A (en) * | 2015-08-04 | 2015-12-23 | 惠州Tcl移动通信有限公司 | Communication terminal and method thereof for acquiring voice mail number |
| CN110719426A (en) * | 2019-10-10 | 2020-01-21 | 腾讯科技（深圳）有限公司 | Video message leaving method and device, electronic equipment and storage medium |
-
2005
- 2005-12-27 CN CNB2005101356476A patent/CN100536487C/en not_active Expired - Fee Related
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2014169767A1 (en) * | 2013-08-08 | 2014-10-23 | 中兴通讯股份有限公司 | Method and system for notifying voice mailbox, and computer storage medium |
| CN105188040A (en) * | 2015-08-04 | 2015-12-23 | 惠州Tcl移动通信有限公司 | Communication terminal and method thereof for acquiring voice mail number |
| CN105188040B (en) * | 2015-08-04 | 2021-06-08 | 惠州Tcl移动通信有限公司 | Communication terminal and method for acquiring voice mailbox number |
| CN110719426A (en) * | 2019-10-10 | 2020-01-21 | 腾讯科技（深圳）有限公司 | Video message leaving method and device, electronic equipment and storage medium |
Also Published As
| Publication number | Publication date |
|---|---|
| CN100536487C (en) | 2009-09-02 |
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