CN1296842C - Multimedia warning system of control processing folw and method - Google Patents
Multimedia warning system of control processing folw and method Download PDFInfo
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- CN1296842C CN1296842C CNB021348014A CN02134801A CN1296842C CN 1296842 C CN1296842 C CN 1296842C CN B021348014 A CNB021348014 A CN B021348014A CN 02134801 A CN02134801 A CN 02134801A CN 1296842 C CN1296842 C CN 1296842C
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Abstract
The present invention relates to a multimedia warning system for controlling processing procedures, which comprises a database, a warning message processing module and a warning message sending module, wherein warning processing procedure data stored in the database define the processing procedures of warning messages of each type and warning transmission media of each procedure; the warning message processing module can receive warning messages sent by a plurality of warning message provision sources, generate a plurality of warning requests, carry out processing procedure control of each warning request according to warning processing data stored in the database and generate corresponding warning sending requests; the warning message sending module sends a request according to the warning, selects a corresponding transmission medium and sends the warning sending request to a corresponding reception side. The present invention also relates to a multimedia warning method for controlling the processing procedures, which is implemented through the multimedia warning system. Through the system and the method, a processing procedure and a transmission medium are selected under different sending processing conditions to send a warning message to a user so that the user can obtain the warning message in time.
Description
[invention field]
The present invention relates to a kind of multimedia warning system and method, refer to a kind of may command alarm request processing flow especially, and select the multimedia warning system and the method for suitable transmission medium.
[background of invention]
The message means of communication is numerous now, and it includes news in brief method of service, personal digital assistant (Personaldigital assistant; PDA) mode, E-mail mode, voice mode and fax mode.Along with the progress of society and the development of mechanics of communication, the information communication between the mankind is frequent further, and the survey statistics of announcing May calendar year 2001 according to GSM association shows that first season calendar year 2001, the whole world surpassed 500 second bars through the number of times that gsm system transmits news in brief.Therefore, occur a large amount of message service provider at present,, for example provide the news in brief service provider that news in brief services such as financial information, stock market information, news information and entertainment information are provided for the user for the user provides the message service.Also have number of site to provide relevant information for the user by E-mail mode.Along with infotech and commercial application development, more and more critical message needs the service provider that the service of transmission is provided, and these critical messages (alarm message) need in time send corresponding user to, What is more, some alarm message need receive user's reception feedback information and confirm, and because processing speed and the restriction of ability and user's the reason itself of communication line, transfer system may cause the user can't in time obtain this critical message.For aforesaid situation, existing solution informs that for send the alarm message by another kind of send mode the user has sent this message, needs the user to confirm.The U.S. the 5th, 995 of on November 30th, 1999 bulletin is even No. 594 patents are with above-mentioned method.What this patent disclosed is that a message is for to send in user's the respective mailbox by Email, for the user can in time receive this message, message provider is when above-mentioned Email sends successfully, sending out an alarm message by the news in brief mode sends for this user reminding Email, this alarm message will constantly send to the user in a schedule time, up to this user the alarm message be confirmed.So, the disclosed technology of this patent can't solve also that aforesaid problem is if user's news in brief receiving tool is in stopped status always, and then the user can't in time obtain this message.
[summary of the invention]
Therefore, at said system and the existing deficiency of method, a kind of multimedia warning system and method for control and treatment flow process are provided, by judging the alarming processing situation, and control next treatment scheme and transmission medium according to different situations, in time be sent to the associated user in fact for essential will alarm message.
The invention provides the multimedia warning system of a control and treatment flow process, it includes a database, be stored with alarming processing flow process data, this alarming processing flow process data defines the alarm transmission medium of alarm processing of request flow process and each flow process of each alarm type; One alarm message receiver module is used for the alarm message that receiving alarm message source sends; One alarm message is decomposed submodule, is used for obtaining above-mentioned alarm message and generates a plurality of alarm requests according to the alarming processing flow process data that is stored in database; One time controlling sub is used to calculate each alarm request processing time; One alarm sends processing sub, and acquisition processing controls flow process data and alarm ask to generate alarm transmission request, and the information that this alarm transmission request comprises has alarm type, treatment step, warning content, user, transmission medium sign and sends the address; One alarm message sending module sends request according to aforesaid alarm, selects corresponding transmission medium, should alarm the request of transmission and send to corresponding take over party; One feedback receives submodule, is used to receive feedback information, and described feedback information includes processing result information and take over party's confirmation of receipt feedback; One alert situation is judged submodule according to feedback information, processing time and alarming processing flow process data, judges alarm Request Processing situation, and that described alarm Request Processing situation includes and sends failure, handles is overtime, do not have feedback or four kinds of situations of existing feedback; One alarm processing controlling sub is used for according to alarm processing of request situation and alarming processing flow process data control alarm request processing flow.
The present invention also provides a kind of multimedia alarm method of control and treatment flow process, and this alarm request processing flow control method includes following steps: (a) provide database, an alarm message receiver module, an alarm processing controlling sub, feedback reception submodule, an alert situation of a storage alarming processing flow process data and transmission medium to judge that submodule, a time controlling sub, an alarm send a processing sub and an alarm message sending module; (b) the alarm message receives submodule and receives the outside alarm message that sends, and generates the alarm request by alarm message processing module; (c) the alarming processing flow process data stream that alarm processing controlling sub receiving alarm request, inquiry being stored in the database obtains the initial treatment flow process that this alarm is asked, with this initial treatment flow process as current treatment scheme; (d) the time controlling sub is carried out initialization with current treatment scheme, and the processing time of current treatment scheme is controlled; (e) alarm sends processing sub and sends request according to current treatment scheme and alarm request data generation alarm, and this alarm sends the information of asking to comprise to be had alarm type, treatment step, warning content, user, transmission medium sign and send the address; (f) alarm message sending module, send request according to aforesaid alarm, select corresponding transmission medium, should alarm the request of transmission and send to corresponding take over party, and produce one and send processing result information, the feedback receiver module receives the confirmation of receipt message of this processing result information and take over party's transmission, and time control module is calculated the alarm request processing time; (g) alert situation judges that submodule is according to processing result information, feedback confirmation and processing time judgement alarm Request Processing situation, generate to judge alarm Request Processing condition information, that described alarm Request Processing situation includes and sends failure, handles is overtime, do not have feedback or four kinds of situations of existing feedback; (h) the alarm processing controlling sub is according to alarm Request Processing condition information, inquiry is stored in the alarming processing flow process data stream in the database, have next treatment scheme of status as current treatment scheme, obtain next treatment scheme data, and with it as current treatment scheme; (i) repeat step (d) and finish up to the alarm Request Processing to step (h), aforementioned alarm Request Processing ends up being next treatment scheme that current treatment scheme does not have the alignment processing situation.
Can control next treatment scheme and transmission medium according to different transmission treatment situations by above-mentioned system and method, in time will alarm message and send to the user, thereby can guarantee that the user can in time obtain urgent alarm message.
[description of drawings]
Fig. 1 is the multimedia warning system of control and treatment flow process of the present invention and the applied environment synoptic diagram of method.
Fig. 2 is the multimedia warning system of control and treatment flow process of the present invention and the system architecture diagram of method.
Fig. 3 is the calcspar of the basic document setting module of the multimedia warning system of control and treatment flow process of the present invention and method
Fig. 4 is the multimedia warning system of control and treatment flow process of the present invention and the group basic material list structure synoptic diagram of method
Fig. 5 is the multimedia warning system of control and treatment flow process of the present invention and the subscriber data list structure synoptic diagram of method.
Fig. 6 is the structural representation of the alarm type tabulation of date of the multimedia warning system of control and treatment flow process of the present invention and method.
Fig. 7 is the structural representation of the alarm processing tabulation of date of the multimedia warning system of control and treatment flow process of the present invention and method.
Fig. 8 is the functional structure chart of the alarm message processing module of the multimedia warning system of control and treatment flow process of the present invention and method.
Fig. 9 is the data-flow diagram of each intermodule of the multimedia warning system of control and treatment flow process of the present invention and method.
Figure 10 is the multimedia warning system of control and treatment flow process of the present invention and the alarming processing operation process chart of method.
[embodiment explanation]
Consult shown in Figure 1ly, be the multimedia warning system of control and treatment flow process of the present invention and the applied environment synoptic diagram of method.In the present embodiment, multimedia warning system 6 is by providing source 2 to be connected with a plurality of alarm messages, obtain from alarming the alarm message that message provides source 2 to send, 6 pairs of received alarm messages of this multimedia warning system are handled, generate at least one alarm message and send request, and select alarm message transmission medium, will alarm message and be sent to corresponding take over party 4 by network 8.Aforementioned alarm message provides source 2 can include news in brief and serves provider, mail service provider, fax services provider, voice service provider, PDA and serve provider and business information services provider, each alarm message provides source 2 to register by multimedia system 6, can send corresponding alarm message to multimedia warning system 6.Aforementioned take over party 4 can include computer installation, mobile phone, PDA (Personal Digital Assistant), portable computer device and telephone device etc.Aforementioned network 8 can be cable network such as Internet (Internet) or wireless network etc.
Consult shown in Figure 2ly, be the system architecture diagram of the multimedia warning system of control and treatment flow process of the present invention.Multimedia warning system 6 includes master data setting module 60, database 61, alarm message receiver module 62, alarm message working area 64, alarm message processing module 66, sends request working area 67 and alarm message sending module 68.Wherein master data setting module 60 is used for the system manager and sets relevant basic document, as alarm message type basic document, group's data, transmission medium basic document and alarm processing data etc.These basic documents are stored in the database 61, and database 61 is made up of a plurality of tabulation of date, and each tabulation of date is used to store a kind of basic document.Being used to store group's data as group basic material tabulation 611, is the general name with user of same application in group of the present invention; Subscriber data tabulation 612 is used to store subscriber data, and subscriber data is used to describe each user's the affiliated group and the receiver address of every kind of medium; Alarm type tabulation of date 613 is used to store the alarm type basic document, and this alarm type basic document definition alarm message provides the information such as group of source, alarm message title, alarm message type code and this alarm message correspondence; Transmission medium tabulation of date 614 is used to store the transmission medium basic document, and this transmission medium basic document is described the transmission medium typonym and the transmission medium type code of each transmission medium.Alarm processing tabulation of date 615 is used to store the alarm processing data, and this alarm processing data defines the transmission medium of each alarm request processing flow and next treatment scheme of various treatment situations.The data structure of aforesaid each tabulation of date is extremely shown in Figure 7 with reference to Fig. 4.Database 61 also includes alarming processing record tabulation 616 and is used to write down the alarming processing situation.
The alarm message that the alarm message of present embodiment source provides source 2 to send for alarm message receiver module 62 receiving alarm messages, and should alarm message and be stored in and alarm in the message working area 64.Alarm message processing module 66 visit alarm message working areas 64, to obtain an alarm message, and it is decomposed into a plurality of alarms sends request according to being stored in the database 61 related data, this alarm sends asks to include information such as transmission medium sign, user label, receiver address, alarm name and warning content.Aforesaid alarm sends request and is stored in the transmission request working area 67.Alarm message sending module 68 obtains alarm message transmission request, and the transmission medium sign and the receiver address that send request according to this alarm message select transmission medium will alarm the alarm take over party 4 that message transmission request is sent to corresponding receiver address.
Consult shown in Figure 3ly, be the calcspar of the basic document setting module of the multimedia warning system of control and treatment flow process of the present invention and method.This master data setting module 60 can run on a Website server (not shown), and the system manager can login the Website at aforementioned Website server (not shown) place by the browser (not shown), carries out alarming processing flow process data setting.Aforesaid master data setting module 60 includes group data and safeguards that submodule 601, subscriber data safeguard that submodule 602, alarm type safeguard that submodule 603, transmission medium safeguard that submodule 604 and alarm processing safeguard submodule 605.Wherein safeguard that by group data submodule 601 can increase, revises, deletes and inquire about group basic material newly; Subscriber data safeguards that submodule 602 is used to increase newly, revises, deletion and inquiring user data; Alarm type safeguards that submodule 603 is used to increase newly, revises, deletion and query warning request basic document; Transmission medium safeguards that submodule 604 is used to increase newly, revises, deletion and query transmission medium basic document; Alarm processing safeguards that submodule 605 is used to increase newly, revises, deletion and query warning flow process data.
Consult shown in Figure 4ly, be the multimedia warning system of control and treatment flow process of the present invention and the group basic material list structure synoptic diagram of method.This group basic material tabulation 611 includes group name and two fields of group codes, and for example its name of a group is called news, and group codes is AF_news.
Consult shown in Figure 5ly, be the multimedia warning system of control and treatment flow process of the present invention and the subscriber data list structure synoptic diagram of method.This subscriber data tabulation 612 includes fields such as contact method information such as user's name, group codes and mobile phone, Email, fax number.Wherein group codes is a group codes under this user, and in the present embodiment, a user can be under the jurisdiction of a plurality of groups.
Consult shown in Figure 6ly, be the structural representation of the alarm type tabulation of date of the multimedia warning system of control and treatment flow process of the present invention and method.This alarm type tabulation of date 613 is used to store the alarm type basic document, and it includes fields such as message provider, alarm message title, alarm message type code and this group sign.A plurality of groups attribute field wherein can be arranged, and the alarm message that is expressed as the type can send to described a plurality of group.
Consult shown in Figure 7ly, be the structural representation of the alarm processing tabulation of date of the multimedia warning system of control and treatment flow process of the present invention and method.The transmission medium of described each alarm request processing flow of alarm processing tabulation of date 615 definition and next treatment scheme of various treatment situations.Alarm processing tabulation of date 615 can include type code, flow process sign, processing time, transmission mode, transmission is overtime, transmission is failed, do not have feedback, existing feedback and current flow process.Wherein whether overtime for system handles time of each flow process the processing time if being used for judgment processing; Which kind of transmission mode will be transmission mode should will alarm message with for system in this treatment scheme processing procedure of definition and send to the user, and for example the transmission mode of news_01 is SMS.Send overtime, to send failure, do not have feedback and existing feedback be four kinds of treatment situations of defined each flow process of present embodiment, and defines each flow process when various situation, next treatment scheme that system should carry out.For example flow process news_01 transmission is overtime, transmission is failed, do not had the content of feedback and existing feedback field to be respectively news_02, news_02, news_03 and Okend, its meaning is for being transmission when overtime, the treatment scheme of the news_02 that should carry out when the treatment situation of flow process news_01; When the treatment situation of flow process news_01 is failed for sending, the treatment scheme of the news_02 that should carry out; The treatment situation of flow process news_01 when not having feedback, the treatment scheme of the news_03 that should carry out; The treatment situation of flow process news_01 is that whole alarming processing flow process finishes when having feedback.Wherein overtime for the alarm processing processing time exceeds the schedule time, for example alarming request processing flow news_01 pre-determined process-time is 10,000 milliseconds, when the actual treatment time of this flow process surpasses 10,000 milliseconds, then is overtime then; Send failure for not sending request because reasons such as the system failure or line fault alarm message sending module 68 sends alarm; Not having feedback is that alarm message sending module 68 has sent alarm transmission request, but does not receive take over party 4 affirmation feedback message in the given time; Existing feedback sends request for alarm message sending module 68 has sent alarm, and has received the affirmation feedback message that take over party 4 sends in the given time.
Consult shown in Figure 8ly, be the calcspar of the alarm message processing module of the multimedia warning system of control and treatment flow process of the present invention and method.In this preferred embodiment, alarm message processing module 66 includes the alarm message and decomposes submodule 661, time controlling sub 662, alarm processing controlling sub 663, alert situation and judge that submodule 664, alarm send processing sub 665, alarming processing record sub module 666 and feedback and receive submodule 667.The description of aforementioned each submodule and contact are with reference to the description of Fig. 9.
Consult shown in Figure 9ly, be the data-flow diagram of the alarm Request Processing of the multimedia warning system of control and treatment flow process of the present invention and method.The related management personnel of multimedia warning system 6 in the present embodiment set the basic set data that sends the alarm message by master data setting module 60, and this is alarmed basic set data and is stored in the database 61.The alarm message is decomposed submodule 661 visit alarm message working areas 64, to obtain to be stored in the alarm message in this alarm message working area 64, the alarm message is decomposed submodule 661 and is gone back group basic material, subscriber data and the alarm type data that accessing database 61 obtains the basic set data of alarm, and generating a plurality of alarm requests according to these basic set datas, each alarm request includes information such as alarm type, warning content and user.Time controlling sub 662 is carried out initialization with each alarm request processing flow, and calculates each alarm request processing time.Alarm processing controlling sub 663 accessing databases 61, obtain the alarm processing information of keyword for the alarm type of alarm request, and according to aforesaid alarm processing information treatment scheme is carried out in the alarm request and control, generate the treatment scheme control data, this processing controls flow process data includes alarm type, treatment step, user and transmission medium sign.Alarm sends processing sub 665 acquisition processing controls flow process data and the alarm request generates alarm transmission request, this alarm sends request and includes information such as alarm type, treatment step, warning content, user, transmission medium sign and transmission address, and aforesaid alarm sends to ask to be stored in and sends in the request working area 67.Alarming processing record sub module 666 generates the alarming processing record according to the result that alarm sends processing sub 665, and with this alarming processing recording storage in the alarm record sheet of database 61.Alarm message sending module 68 obtains the alarm that sends in the request working area 67 and sends request, and the media information that sends request according to aforesaid alarm is selected transmission medium, should alarm the request of transmission and send to corresponding take over party.Alarm message sending module 68 generates a transmission processing result information and is used to describe aforementioned alarm transmission processing of request result after the request of transmission is alarmed in processing one, sends result and can be divided into success or fail two kinds.When this alarm message needed feedback to confirm, take over party 4 sent a feedback confirmation to transmit leg 2 after receiving the alarm message.Feedback receives submodule 667 and receives aforesaid transmission processing result information and feedback confirmation.Alert situation judges that submodule 664 calculates alarm request processing time, aforesaid transmission processing result information and feedback confirmation according to time controlling sub 662 and judges alarm Request Processing situation, and generate an alert situation information, and this alert situation information sent to alarm processing controlling sub 663, alarm processing controlling sub 663 changes treatment schemees or finishes the alarm Request Processing.
Consult shown in Figure 10ly, be the multimedia warning system of control and treatment flow process of the present invention and the alarming processing flow process control synoptic diagram of method.For briefly bright showing with the described alarm processing data of Fig. 7 is that example is introduced the alarming processing flow process that this alarm type is AF_news.When alarm processing controlling sub 663 receives the alarm request (being called for short alarm request AF_news) (step S1) that alarm type is masked as AF_news, the alarm processing tabulation of date 615 of accessing database 61 obtains the treatment scheme of aforementioned alarm request AF_news, and generate the initial treatment scheme news_01 of this alarm message AF_news, and the content of the current flow process field of this treatment scheme is changed to "Yes", being about to this flow setting is current treatment scheme (step S2).Time controlling sub 662 is carried out initialization with current treatment scheme, and the processing time of current treatment scheme is controlled (step S3).Alarm sends processing sub 665 and generates the request of transmission of alarming according to current treatment scheme and alarm request data, this alarm sends the information of asking to comprise to be had alarm type, treatment step, warning content, user, transmission medium sign and sends address (step S4) alarm message sending module 68 according to aforesaid alarm transmission request, select corresponding transmission medium, should alarm the request of transmission and send to corresponding take over party, and produce a transmission processing result information (step S5).Feedback receives submodule 667 and receives the reception feedback information (step S6) that this sends processing result information and take over party's 4 transmissions.Alert situation judges that submodule 664 calculates the alarm request processing time according to transmission processing result information, feedback confirmation and time controlling sub 662 and judges alarm Request Processing situation (step S7); Judge according to the alarming processing situation whether the described treatment situation of current treatment scheme has next alarming processing flow process, the transmission of promptly alarming the Request Processing situation is overtime, send failure, do not have be masked as " FailEnd " of feedback, and existing feedback be masked as " OkEnd " time, the described treatment situation of current treatment scheme does not have next alarming processing flow process (step S8); When the described treatment situation of current treatment scheme has next alarming processing flow process, select next treatment scheme according to aforesaid current flow processing situation, as to alarm the Request Processing situation be the overtime request processing flow news_02 that alarms, when alarm Request Processing situation is alarmed request processing flow news_02 when sending failure, then alarm request processing flow news_03 (step S9) when not having feedback when alarming the Request Processing situation; Multimedia warning system 6 will be nullified former processing flow process and (promptly nullify this treatment scheme in time controlling sub 662, and in alarm processing tabulation of date 615, the current flow process field of this treatment scheme is changed to "No"), and next treatment scheme is converted to current treatment scheme, be about to next treatment scheme and be changed to current flow process, repeat the following step (step S10) of step S3.When if the current alarm treatment scheme does not have next alarming processing flow process, finish the alarm request processing flow, and write down its result, alarm Request Processing situation of judging this alarm request AF_news when alert situation judgement submodule 664 is when having feedback, this alarm request results of record is for to handle successfully in the alarming processing record tabulation 616 of database 61, alarm Request Processing situation is overtime for handling, when sending failure or not having feedback, this alarm request results of record is for handling failure (step S11) in the alarming processing record tabulation 616 of database 61.
Claims (9)
1. the multimedia warning system of a control and treatment flow process, it can control its treatment scheme and select the respective transmissions medium according to dissimilar alarm messages, it includes a database, an alarm message receiver module, an alarm message processing module and alarm message sending module, it is characterized in that:
Databases contains alarming processing flow process data, and this alarming processing flow process data defines the treatment scheme of alarm message of each alarm type and the alarm transmission medium of each treatment scheme;
The alarm message that alarm message receiver module receiving alarm message source sends;
Alarm message processing module includes:
One alarm message is decomposed submodule, is used for obtaining above-mentioned alarm message and generates a plurality of alarm requests according to the alarming processing flow process data that is stored in database;
One time controlling sub is used for each alarm processing of request flow process is carried out initialization, and calculates the processing time of each alarm request processing flow;
One alarm sends processing sub, obtains aforesaid current treatment scheme and alarm request, generates alarm and sends request;
Described alarm message sending module can send request according to aforesaid alarm, selects corresponding transmission medium, should alarm the request of transmission and send to corresponding take over party, and generate a transmission processing result information;
Aforesaid alarm message processing module also includes:
One feedback receives submodule, is used to receive aforesaid transmission processing result information;
One alert situation is judged submodule, according to aforementioned transmission processing result information and alert situation information, judges alarm Request Processing situation; One alarm processing controlling sub be used for selecting next treatment scheme of this alarm request according to alarming processing of request situation and alarming processing flow process data, and it is set to current treatment scheme.
2. the multimedia warning system of control and treatment flow process as claimed in claim 1 is characterized in that: also include a master data setting module and be used for the system manager and set alarming processing flow process data.
3. the multimedia warning system of control and treatment flow process as claimed in claim 1, it is characterized in that: wherein feedback receives submodule and can receive the confirmation of receipt feedback message that the take over party sends, alert situation is judged submodule according to confirming feedback information judgement alarm Request Processing situation, and aforesaid alarm Request Processing situation includes and sends failure, do not have feedback and has feedback.
4. as the multimedia warning system of claim 1 or 3 described control and treatment flow processs, it is characterized in that: wherein alarming processing flow process data includes next treatment scheme sign of alarm type, treatment scheme sign, transmission medium and various alarm Request Processing situations.
5. as the multimedia warning system of claim 1 or 3 described control and treatment flow processs, it is characterized in that: alert situation judges that submodule also can be according to the processing time judgement alarm Request Processing situation of treatment scheme, and it is overtime that aforesaid alarm Request Processing situation also includes transmission.
6. the multimedia alarm method of a control and treatment flow process, it can control its treatment scheme and select the respective transmissions medium according to dissimilar alarm messages, it is characterized in that including following steps:
(a) provide database, alarm message receiver module, and the alarm message processing module and the alarm message sending module of storage alarming processing flow process data and a transmission medium, wherein alarm the message processing module and include that a time controlling sub, an alarm processing controlling sub, a feedback receive submodule, an alert situation judges that a submodule and an alarm send processing sub;
(b) alarm message receiver module receives the outside alarm message that sends, and generates the alarm request by alarm message processing module;
(c) the alarming processing flow process data that alarm processing controlling sub receiving alarm request, inquiry being stored in the database obtains the initial treatment flow process that this alarm is asked, and with aforesaid initial treatment flow process as current treatment scheme;
(d) the time controlling sub is carried out initialization with current treatment scheme, and the processing time of current treatment scheme is controlled;
(e) alarm sends processing sub and generates the request of transmission of alarming according to current treatment scheme and alarm request data;
(f) alarm message sending module sends request according to aforesaid alarm, selects corresponding transmission medium, should alarm the request of transmission and send to corresponding take over party, and produce a transmission processing result information and be sent to feedback reception submodule;
(g) alert situation judges that submodule according to processing result information judgement alarm Request Processing situation, generates alarm Request Processing condition information;
(h) the alarm processing controlling sub is according to alarm Request Processing condition information, inquiry is stored in the alarming processing flow process data stream in the database, have next treatment scheme of status as deserving the pre-treatment flow process, obtain next treatment scheme data, and with it as current treatment scheme;
(i) repeat step (d) and finish up to the alarm Request Processing to step (h), aforementioned alarm Request Processing ends up being next treatment scheme that current treatment scheme does not have the alignment processing situation.
7. the multimedia alarm method of control and treatment flow process as claimed in claim 6 is characterized in that: wherein step (f) feedback receives submodule and also can receive the affirmation feedback information that the take over party sends.
8. the multimedia alarm method of control and treatment flow process as claimed in claim 7, it is characterized in that: wherein step (g) alert situation judges that submodule also can be according to confirming feedback information judgement alarm Request Processing situation, and described alert Request Processing situation is for sending failure, not having feedback or existing feedback.
9. the multimedia alarm method of control and treatment flow process as claimed in claim 8, it is characterized in that: wherein step (g) alert situation judges that submodule also can be according to alarm Request Processing time judgement alarm Request Processing situation, and it is overtime that described alarm Request Processing situation includes processing.
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Citations (4)
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| US5995594A (en) * | 1996-11-13 | 1999-11-30 | Siemens Information And Communication Networks, Inc. | System and method for message notification in a multimedia messaging system |
| US6097942A (en) * | 1997-09-18 | 2000-08-01 | Telefonaktiebolaget Lm Ericsson | Method and apparatus for defining and updating mobile services based on subscriber groups |
| CN1296356A (en) * | 2000-12-18 | 2001-05-23 | 华南理工大学 | Method and device for accessing inter connection network by mobile telephone short information interactive mode |
| CN1362847A (en) * | 2001-01-05 | 2002-08-07 | 英华达股份有限公司 | Fixed-time short message sending method |
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2002
- 2002-09-21 CN CNB021348014A patent/CN1296842C/en not_active Expired - Fee Related
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US5995594A (en) * | 1996-11-13 | 1999-11-30 | Siemens Information And Communication Networks, Inc. | System and method for message notification in a multimedia messaging system |
| US6097942A (en) * | 1997-09-18 | 2000-08-01 | Telefonaktiebolaget Lm Ericsson | Method and apparatus for defining and updating mobile services based on subscriber groups |
| CN1296356A (en) * | 2000-12-18 | 2001-05-23 | 华南理工大学 | Method and device for accessing inter connection network by mobile telephone short information interactive mode |
| CN1362847A (en) * | 2001-01-05 | 2002-08-07 | 英华达股份有限公司 | Fixed-time short message sending method |
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