CN118282498A - Method and equipment for detecting performance faults of home terminal - Google Patents
Method and equipment for detecting performance faults of home terminal Download PDFInfo
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Abstract
The application provides a home terminal performance fault detection method and equipment, and relates to the technical field of home terminal performance fault detection, wherein the method comprises the following steps: acquiring a first user account with a subscription bandwidth larger than a preset first bandwidth value; acquiring terminal information of an OLT (optical line terminal) associated with each first user account, and acquiring identification information of a cat associated with the OLT according to the terminal information; acquiring the physical wired bandwidth rate of the photo cat and/or the maximum transmission rate supported by the WIFI protocol according to the identification information; and determining whether the optical cat has a wired fault and/or a wireless fault according to the physical wired bandwidth rate of the optical cat and/or the maximum transmission rate supported by the WIFI protocol. The application can accurately detect the performance faults of the home terminal and can be applied to active maintenance and after-sales fault diagnosis of the home terminal.
Description
Technical Field
The application relates to the technical field of home terminal performance fault detection, in particular to a home terminal performance fault detection method and device.
Background
At present, various cat styles are used by various communication operators, including three situations of purchase by users, purchase by agents and purchase by communication operators, and the cat refreshing of the original manufacturer version exists, so that the communication operators are difficult to provide a solution for end industry matching.
In conventional solutions, a Remote management server (Remote MANAGEMENT SERVER, RMS) system is typically used to do end-to-end matching for the light cat. The RMS system reads the node tree of the optical cat through the TR069 protocol, however, the node tree of the optical cat may not complete detection of related faults by each node, which makes it difficult to accurately detect performance faults of the home terminal.
Disclosure of Invention
The application provides a method and equipment for detecting performance faults of a home terminal, which can solve the technical problem that the performance faults of the home terminal are difficult to detect accurately in the prior art.
In a first aspect, the present application provides a home terminal performance fault detection method, which includes:
acquiring a first user account with a subscription bandwidth larger than a preset first bandwidth value;
Acquiring terminal information of an optical fiber line terminal (Optical Line Termination, OLT) associated with each first user account, and acquiring identification information of a light cat associated with the OLT according to the terminal information;
acquiring the physical wired bandwidth rate of the photo cat and/or the maximum transmission rate supported by the WIFI protocol according to the identification information;
and determining whether the optical cat has a wired fault and/or a wireless fault according to the physical wired bandwidth rate of the optical cat and/or the maximum transmission rate supported by the WIFI protocol.
In a possible embodiment, the method further includes:
Acquiring the bandwidth capability supported by the communication port of the optical modem according to the identification information;
Screening out a second user account with the bandwidth capability supported by the communication port of the light cat meeting a preset second bandwidth value from each first user account;
judging whether other communication ports except the communication port supporting the preset second bandwidth value are in an on-line state or not in the photo cat associated with the second user account;
If the other communication ports except the communication port supporting the preset second bandwidth value are in an online state, determining that the optical cat associated with the second user account cannot use the communication port correctly.
In a possible embodiment, the method further includes:
Acquiring port bandwidth of the optical modem, router port bandwidth and OLT-to-optical network terminal (Optical Network Terminal, ONT) negotiation rate according to the identification information;
and determining whether the optical modem has a local area network line fault according to the port bandwidth of the optical modem, the port bandwidth of the router and the negotiation rate from the OLT to the ONT.
In a possible embodiment, the method further includes:
Determining a router corresponding to the light cat according to the identification information;
determining whether the local area network rate of the router corresponding to the light cat is lower than the rate corresponding to the subscription bandwidth of the first user account;
And if the local area network rate of the router corresponding to the optical modem is lower than the rate corresponding to the contracted bandwidth of the first user account, determining that the router corresponding to the optical modem has network line faults.
In a second aspect, the present application provides a home terminal performance failure detection apparatus, the apparatus comprising:
the first acquisition module is used for acquiring a first user account with a subscription bandwidth larger than a preset first bandwidth value;
The second acquisition module is used for acquiring terminal information of the OLT associated with each first user account and acquiring identification information of the optical cat associated with the OLT according to the terminal information;
the third acquisition module is used for acquiring the physical wired bandwidth rate of the photo cat and/or the maximum transmission rate supported by the WIFI protocol according to the identification information;
And the judging module is used for determining whether the optical cat has a wired fault and/or a wireless fault according to the physical wired bandwidth rate of the optical cat and/or the maximum transmission rate supported by the WIFI protocol.
In a possible embodiment, the third obtaining module is further configured to:
Acquiring the bandwidth capability supported by the communication port of the optical modem according to the identification information;
Screening out a second user account with the bandwidth capability supported by the communication port of the light cat meeting a preset second bandwidth value from each first user account;
The judging module is further used for:
judging whether other communication ports except the communication port supporting the preset second bandwidth value are in an on-line state or not in the photo cat associated with the second user account;
If the other communication ports except the communication port supporting the preset second bandwidth value are in an online state, determining that the optical cat associated with the second user account cannot use the communication port correctly.
In a possible embodiment, the third obtaining module is further configured to:
acquiring port bandwidth of the optical modem, router port bandwidth and OLT-to-ONT negotiation rate according to the identification information;
The judging module is further used for:
and determining whether the optical modem has a local area network line fault according to the port bandwidth of the optical modem, the port bandwidth of the router and the negotiation rate from the OLT to the ONT.
In a possible embodiment, the third obtaining module is further configured to:
Determining a router corresponding to the light cat according to the identification information;
The judging module is further used for:
determining whether the local area network rate of the router corresponding to the light cat is lower than the rate corresponding to the subscription bandwidth of the first user account;
And if the local area network rate of the router corresponding to the optical modem is lower than the rate corresponding to the contracted bandwidth of the first user account, determining that the router corresponding to the optical modem has network line faults.
In a third aspect, the present application provides an electronic device, comprising: at least one processor and memory;
the memory stores computer-executable instructions;
the at least one processor is configured to execute the computer-executable instructions stored in the memory to implement the home terminal performance fault detection method as provided in the first aspect.
In a fourth aspect, the present application provides a computer-readable storage medium having stored therein computer-executable instructions which, when executed by a computer, implement the home terminal performance fault detection method as provided in the first aspect.
According to the home terminal performance fault detection method and the home terminal performance fault detection equipment, the identification information of the optical cable associated with the OLT can be obtained through the terminal information of the OLT associated with each first user account; according to the identification information, the physical wired bandwidth rate of the optical cat and/or the maximum transmission rate supported by the WIFI protocol can be obtained, so that whether the optical cat has wired faults and/or wireless faults can be accurately judged according to the physical wired bandwidth rate of the optical cat and/or the maximum transmission rate supported by the WIFI protocol, and the optical cat can be applied to active maintenance and after-sale fault diagnosis of a home terminal.
Drawings
Fig. 1 is a schematic step flow diagram of a home terminal performance fault detection method according to an embodiment of the present application;
fig. 2 is a second schematic step flow diagram of a method for detecting performance faults of a home terminal according to an embodiment of the present application;
Fig. 3 is a step flow diagram of a home terminal performance fault detection method according to the embodiment of the present application;
fig. 4 is a schematic program module diagram of a home terminal performance fault detection device according to an embodiment of the present application;
fig. 5 is a schematic hardware structure of an electronic device according to an embodiment of the present application.
Detailed Description
For the purpose of making the objects, technical solutions and advantages of the embodiments of the present application more apparent, the technical solutions of the embodiments of the present application will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present application, and it is apparent that the described embodiments are some embodiments of the present application, but not all embodiments of the present application. All other embodiments, which can be made by those skilled in the art based on the embodiments of the application without making any inventive effort, are intended to be within the scope of the application. Furthermore, while the subject application has been described in terms of an exemplary embodiment or embodiments, it should be understood that various aspects of the subject application can be practiced otherwise than as specifically described.
It should be noted that the brief description of the terminology in the present application is for the purpose of facilitating understanding of the embodiments described below only and is not intended to limit the embodiments of the present application. Unless otherwise indicated, these terms should be construed in their ordinary and customary meaning.
The terms first, second, third and the like in the description and in the claims and in the above-described figures are used for distinguishing between similar or similar objects or entities and not necessarily for describing a particular sequential or chronological order, unless otherwise indicated. It is to be understood that the terms so used are interchangeable under appropriate circumstances such that the embodiments of the application are, for example, capable of operation in sequences other than those illustrated or otherwise described herein.
Furthermore, the terms "comprise" and "have," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a product or apparatus that comprises a list of elements is not necessarily limited to those elements expressly listed, but may include other elements not expressly listed or inherent to such product or apparatus.
The term "module" as used in embodiments of the present application refers to any known or later developed hardware, software, firmware, artificial intelligence, fuzzy logic, or combination of hardware and/or software code that is capable of performing the function associated with that element.
At present, various cat styles used by various communication operators not only comprise three situations of user purchase, agent purchase and communication operator purchase, but also have the problem that the cat of the original manufacturer version is refreshed, so that the solution of end industry matching is very difficult to provide by the communication operators, particularly, some manufacturers do not manufacture the cat strictly according to the standard, the same soft and hard version numbers exist, and the internal network port of the cat has two modes of 100M and 1000M, so that the access rate of a terminal is difficult to judge.
The back end of the optical modem can be generally connected to various home terminals such as a router, a Personal Computer (PC), an internet of things (Internet of Things, IOT) device, and the like, and in an end industry matching scheme, various access tests such as wired access, wireless access, and the like are also required to be performed, including port fault detection, network line fault detection, router fault detection, and the like of an intranet of the optical modem.
In conventional solutions, RMS systems are typically used for end-to-end matching on the photo cat side. The RMS system reads the node tree of the photo cat through the TR069 protocol, however, the node tree of the photo cat can not complete the detection function of related faults.
In view of the above technical problems, the present application provides a home terminal performance fault detection method, which obtains performance of a light cat through an optical network unit management control interface (ONU MANAGEMENT AND Control Interface, OMCI), and the light cat needs to keep smooth communication with an OLT, so that a reading node tree is excellent. Reference is made to the following examples for details.
Referring to fig. 1, fig. 1 is a schematic step flow diagram of a home terminal performance fault detection method provided in an embodiment of the present application, and in some embodiments, the home terminal performance fault detection method includes:
s101, acquiring a first user account with a subscription bandwidth larger than a preset first bandwidth value.
In some embodiments, a user who signs up for broadband may be obtained as follows:
(1) Acquiring broadband account data from a WeChat 3A platform;
(2) Acquiring a real-time increment broadband account number from the broadband account number data;
(3) And supplementing the real-time increment broadband account into a full broadband account library, and updating the signed broadband.
In some embodiments, the broadband account data may be obtained from the full broadband account library, and the first user account with the subscription bandwidth greater than the preset first bandwidth value may be screened out.
Alternatively, the preset first bandwidth value may be 100M.
S102, acquiring terminal information of the OLT associated with each first user account, and acquiring identification information of the optical cat associated with the OLT according to the terminal information.
The identification information of the photo-cat comprises a manufacturer, a model and the like of the photo-cat.
In some embodiments, S102 described above may be subdivided into the following steps:
a. Defining a user account with a subscription bandwidth greater than 100M as a user group A;
b. Matching the user group A with the user dynamic ledger (removing duplicate items, network element IP, OLT downlink port, downlink ONU-ID) through a broadband account to obtain a user group A1, and finding out the OLT (IP, frame, slot, PON port, ONU-ID) associated with the user group A1 and the account (SVLAN, CVLAN) from the user dynamic ledger; the remaining users that fail to acquire the OLT with the user group A1 are defined as user group A2.
C. the user group A1 can obtain the company and model of the optical cat through the OID through the matched OLT information (containing the ONU-ID).
The OID directly collects the content of the manufacturer and model of the lower joint light cat, and the collection time interval is to collect once a day and update once a day. The cat manufacturer and model have the condition that the user cannot acquire the data because the user is not on line (the cat is not electrified), and the data is continuously updated and the last acquired data is the right (the last acquired data refers to the data which is not powered off). The remaining users who fail to obtain the model of the photo cat from the user group A1 are defined as the user group A3, and the photo cat manufacturer and model which fail to match the transmission rate of the photo cat are updated to the photo cat knowledge base.
S103, acquiring the physical wired bandwidth rate of the optical modem and/or the maximum transmission rate supported by the WIFI protocol according to the identification information.
In some embodiments, the user group A1 may match the photo cat manufacturer and model obtained by OLT direct acquisition with the photo cat knowledge base to obtain the photo cat transmission rate.
If the model and the model of the photo cat cannot be matched with the photo cat knowledge base at the same time, the model and the model of the photo cat can be matched with the photo cat knowledge base only.
The remaining users that fail to obtain the capability of the light cat local area network with the user group A1 are defined as the user group A4, and the light cat manufacturer and model that fail to match the light cat transmission rate are updated to the light cat knowledge base.
In some embodiments, the user group A1 may match the cat manufacturer and model obtained by OLT direct acquisition with the cat knowledge base to obtain the WIFI protocol of the cat.
If the model and the model of the photo cat cannot be matched with the photo cat knowledge base at the same time, the model and the model of the photo cat can be matched with the photo cat knowledge base only.
The remaining users who fail to obtain the model of the photo cat from the user group A1 are defined as a user group A4, and the photo cat manufacturer and model which fail to match the transmission rate of the photo cat are updated to the photo cat knowledge base.
S104, determining whether the optical cat has a wired fault and/or a wireless fault according to the physical wired bandwidth rate of the optical cat and/or the maximum transmission rate supported by the WIFI protocol.
In some embodiments, a photo cat with a physical wired transmission rate of less than or equal to 100M and user data greater than 1000M in the user group A1 are binned.
In some embodiments, WIFI protocols supported by the kittens in user group A1 may be binned with corresponding kittens data.
For example, assuming that the WIFI protocol supported by the optical modem is 802.11a/b/g/n, the WIFI protocol corresponding to the data of the optical modem in the user group A1 may be matched according to the corresponding maximum transmission rate standard in the 802.11a/b/g/n protocol, so as to obtain the maximum transmission rate of the optical modem, and the maximum transmission rate is put in the warehouse.
According to the home terminal performance fault detection method and the home terminal performance fault detection equipment, the identification information of the optical cable associated with the OLT can be obtained through the terminal information of the OLT associated with each first user account; according to the identification information, the physical wired bandwidth rate of the optical cat and/or the maximum transmission rate supported by the WIFI protocol can be obtained, so that whether the optical cat has wired faults and/or wireless faults can be accurately judged according to the physical wired bandwidth rate of the optical cat and/or the maximum transmission rate supported by the WIFI protocol, and the optical cat can be applied to active maintenance and after-sale fault diagnosis of a home terminal.
Based on the above description of the embodiments, it can be understood that, in general, a light cat has a plurality of communication ports, and when the light cat has a 1000M communication port, it is required to identify a user who satisfies a subscription bandwidth greater than 100M, and whether the light cat uses the 1000M communication port correctly for network communication.
Referring to fig. 2, fig. 2 is a second step flow chart of a home terminal performance fault detection method provided in the embodiment of the present application, and in some embodiments, the home terminal performance fault detection method includes:
S201, a first user account with a subscription bandwidth larger than a preset first bandwidth value is obtained.
S202, acquiring terminal information of the OLT associated with each first user account, and acquiring identification information of the optical cat associated with the OLT according to the terminal information.
S203, acquiring the bandwidth capability supported by the communication port of the optical modem according to the identification information.
The bandwidth capability supported by the communication port of the optical cat can be obtained through direct acquisition of the optical cat OID.
S204, screening out second user accounts with bandwidth capabilities supported by the communication ports of the optical cats meeting preset second bandwidth values from the first user accounts.
Alternatively, the preset second bandwidth value may be 1000M.
For example, a user account of a light cat having a subscription bandwidth greater than 100M and a communication port capacity of 1000M may be selected from the first user account as the second user account.
S205, judging whether other communication ports except the communication port supporting the preset second bandwidth value are in an online state or not in the photo cat associated with the second user account; if yes, determining that the photo cat associated with the second user account cannot use the communication port correctly.
In some embodiments, from among the users of the cat with 1000M communication port capability, it is straightforward to obtain whether the communication port other than 1000M of the cat is in an UP (on-line) state, and if so, the batch of users is defined as users who are not able to properly use the communication port of the cat 1000M.
Based on the description in the foregoing embodiment, in some embodiments, the data may also be directly collected by the optical cat device, so that the negotiation degree of the simplex, half-duplex, and full-duplex optical cat LAN of the optical cat needs to be obtained.
Based on the description in the above embodiments, it is understood that the LAN port of the optical cat is typically connected to the router through the network cable, and thus there may be a problem that the network rate is reduced due to the quality of the network cable, and the subscription rate is not reached. The precondition for checking the network cable quality is that the route port bandwidth and the cat port bandwidth both reach the subscription bandwidth requirement of the broadband user.
Referring to fig. 3, fig. 3 is a step flow diagram three of a home terminal performance fault detection method provided in the embodiment of the present application, and in some implementations, the home terminal performance fault detection method includes:
s301, acquiring the signing bandwidths of the broadband users and the broadband users.
S302, acquiring port bandwidth of the optical modem, router port bandwidth and OLT to ONT negotiation rate.
The negotiation rate from the OLT to the ONT can be obtained through direct acquisition of the optical cat OID.
S303, determining whether the optical modem has a local area network line fault according to the port bandwidth of the optical modem, the port bandwidth of the router and the negotiation rate from the OLT to the ONT.
In some embodiments, table 1 may be referenced to determine whether a light cat has a lan line fault.
Table 1: table for comparing whether local area network line fault exists in optical cat
Based on the description of the above embodiments, it can be understood that a LAN is generally a router, but the router rate is reduced due to the quality of the network cable, and the subscription rate cannot be reached.
In some embodiments, a router corresponding to a user's cat, LAN capability corresponding to the router, and a user subscription rate may be determined first, and then a user whose router rate is lower than the user subscription rate may be found.
In some embodiments, when determining the router corresponding to the user optical cat, it may first determine whether the optical cat is an HGU or an SFU (typically a port); if the optical modem is a router SFU, only one MAC is usually acquired; when the light cat is HGU (bridging), the light cat can acquire the downlink (connected) MAC address, and then the route information (manufacturer and model) is obtained through screening.
Based on the foregoing description of the embodiments, the embodiment of the present application further provides a home terminal performance fault detection apparatus, referring to fig. 4, fig. 4 is a schematic program module diagram of a home terminal performance fault detection apparatus provided in the embodiment of the present application, where the home terminal performance fault detection apparatus 40 includes:
The first obtaining module 401 is configured to obtain a first user account with a subscription bandwidth greater than a preset first bandwidth value.
And the second obtaining module 402 is configured to obtain terminal information of the OLT associated with each first user account, and obtain identification information of a cat associated with the OLT according to the terminal information.
And a third obtaining module 403, configured to obtain, according to the identification information, a physical wired bandwidth rate of the optical modem and/or a maximum transmission rate supported by a WIFI protocol.
And the judging module 404 is configured to determine whether the optical cat has a wired fault and/or a wireless fault according to the physical wired bandwidth rate and/or the maximum transmission rate supported by the WIFI protocol.
In some embodiments, the third acquisition module 403 is further configured to:
Acquiring the bandwidth capability supported by the communication port of the optical modem according to the identification information; and screening out a second user account with the bandwidth capability supported by the communication port of the photo cat meeting a preset second bandwidth value from the first user account.
The judging module 404 is further configured to:
Judging whether other communication ports except the communication port supporting the preset second bandwidth value are in an on-line state or not in the photo cat associated with the second user account; if the other communication ports except the communication port supporting the preset second bandwidth value are in an online state, determining that the optical cat associated with the second user account cannot use the communication port correctly.
In some embodiments, the third acquisition module 403 is further configured to:
And acquiring port bandwidth of the optical modem, router port bandwidth and the negotiation rate from the OLT to the optical network terminal ONT according to the identification information.
The judging module 404 is further configured to:
and determining whether the optical modem has a local area network line fault according to the port bandwidth of the optical modem, the port bandwidth of the router and the negotiation rate from the OLT to the ONT.
In some embodiments, the third acquisition module 403 is further configured to:
and determining the router corresponding to the light cat according to the identification information.
The judging module 404 is further configured to: determining whether the local area network rate of the router corresponding to the light cat is lower than the rate corresponding to the subscription bandwidth of the first user account; and if the local area network rate of the router corresponding to the optical modem is lower than the rate corresponding to the contracted bandwidth of the first user account, determining that the router corresponding to the optical modem has network line faults.
According to the home terminal performance fault detection device provided by the application, the identification information of the optical cable associated with the OLT can be obtained through the terminal information of the OLT associated with each first user account; according to the identification information, the physical wired bandwidth rate of the optical cat and/or the maximum transmission rate supported by the WIFI protocol can be obtained, so that whether the optical cat has wired faults and/or wireless faults can be accurately judged according to the physical wired bandwidth rate of the optical cat and/or the maximum transmission rate supported by the WIFI protocol, and the optical cat can be applied to active maintenance and after-sale fault diagnosis of a home terminal.
Further, based on the description in the above embodiment, the embodiment of the present application further provides an electronic device, where the electronic device includes at least one processor and a memory; wherein the memory stores computer-executable instructions; the above-mentioned at least one processor executes the computer-executable instructions stored in the memory to implement the steps in the home terminal performance fault detection method as described in the above-mentioned embodiment, which is not described herein.
For better understanding of the embodiments of the present application, referring to fig. 5, fig. 5 is a schematic diagram of a hardware structure of an electronic device according to an embodiment of the present application.
As shown in fig. 5, the electronic device 50 of the present embodiment includes: a processor 501 and a memory 502; wherein:
a memory 502 for storing computer-executable instructions;
the processor 501 is configured to execute the computer-executable instructions stored in the memory to implement the steps in the home terminal performance fault detection method as described in the above embodiment, which is not described herein.
In some embodiments, the memory 502 may be separate or integrated with the processor 501.
When the memory 502 is provided separately, the device further comprises a bus 503 for connecting the memory 502 and the processor 501.
Further, based on the description in the foregoing embodiment, a computer-readable storage medium is further provided in the embodiment of the present application, where computer-executable instructions are stored in the computer-readable storage medium, and when the computer executes the computer-executable instructions, each step in the home terminal performance fault detection method described in the foregoing embodiment may be implemented, and this embodiment will not be described herein.
In the several embodiments provided by the present application, it should be understood that the disclosed apparatus and method may be implemented in other ways. For example, the above-described embodiments of the apparatus are merely illustrative, and for example, the above-described division of modules is merely a logical function division, and there may be other manners of division in actual implementation, for example, multiple modules may be combined or integrated into another system, or some features may be omitted, or not performed. Alternatively, the coupling or direct coupling or communication connection shown or discussed with each other may be an indirect coupling or communication connection via some interfaces, devices or modules, which may be in electrical, mechanical, or other forms.
The modules described above as separate components may or may not be physically separate, and components shown as modules may or may not be physical units, may be located in one place, or may be distributed over multiple network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of this embodiment.
In addition, each functional module in the embodiments of the present application may be integrated in one processing unit, or each module may exist alone physically, or two or more modules may be integrated in one unit. The integrated units of the modules can be realized in a form of hardware or a form of hardware and software functional units.
Finally, it should be noted that: the above embodiments are only for illustrating the technical solution of the present application, and not for limiting the same; although the application has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical scheme described in the foregoing embodiments can be modified or some or all of the technical features thereof can be replaced by equivalents; such modifications and substitutions do not depart from the spirit of the application.
Claims (10)
1. A home terminal performance failure detection method, the method comprising:
acquiring a first user account with a subscription bandwidth larger than a preset first bandwidth value;
acquiring terminal information of an Optical Line Terminal (OLT) associated with each first user account, and acquiring identification information of a light cat associated with the OLT according to the terminal information;
acquiring the physical wired bandwidth rate of the photo cat and/or the maximum transmission rate supported by the WIFI protocol according to the identification information;
and determining whether the optical cat has a wired fault and/or a wireless fault according to the physical wired bandwidth rate of the optical cat and/or the maximum transmission rate supported by the WIFI protocol.
2. The method as recited in claim 1, further comprising:
Acquiring the bandwidth capability supported by the communication port of the optical modem according to the identification information;
Screening out a second user account with the bandwidth capability supported by the communication port of the light cat meeting a preset second bandwidth value from each first user account;
judging whether other communication ports except the communication port supporting the preset second bandwidth value are in an on-line state or not in the photo cat associated with the second user account;
If the other communication ports except the communication port supporting the preset second bandwidth value are in an online state, determining that the optical cat associated with the second user account cannot use the communication port correctly.
3. The method according to claim 1 or 2, further comprising:
Acquiring port bandwidth of the optical modem, router port bandwidth and ONT negotiation rate from the OLT to the optical network terminal according to the identification information;
and determining whether the optical modem has a local area network line fault according to the port bandwidth of the optical modem, the port bandwidth of the router and the negotiation rate from the OLT to the ONT.
4. A method according to claim 3, further comprising:
Determining a router corresponding to the light cat according to the identification information;
determining whether the local area network rate of the router corresponding to the light cat is lower than the rate corresponding to the subscription bandwidth of the first user account;
And if the local area network rate of the router corresponding to the optical modem is lower than the rate corresponding to the contracted bandwidth of the first user account, determining that the router corresponding to the optical modem has network line faults.
5. A home terminal performance failure detection apparatus, the apparatus comprising:
the first acquisition module is used for acquiring a first user account with a subscription bandwidth larger than a preset first bandwidth value;
The second acquisition module is used for acquiring terminal information of the OLT associated with each first user account and acquiring identification information of the optical cat associated with the OLT according to the terminal information;
the third acquisition module is used for acquiring the physical wired bandwidth rate of the photo cat and/or the maximum transmission rate supported by the WIFI protocol according to the identification information;
And the judging module is used for determining whether the optical cat has a wired fault and/or a wireless fault according to the physical wired bandwidth rate of the optical cat and/or the maximum transmission rate supported by the WIFI protocol.
6. The apparatus of claim 5, wherein the third acquisition module is further configured to:
Acquiring the bandwidth capability supported by the communication port of the optical modem according to the identification information;
Screening out a second user account with the bandwidth capability supported by the communication port of the light cat meeting a preset second bandwidth value from each first user account;
The judging module is further used for:
judging whether other communication ports except the communication port supporting the preset second bandwidth value are in an on-line state or not in the photo cat associated with the second user account;
If the other communication ports except the communication port supporting the preset second bandwidth value are in an online state, determining that the optical cat associated with the second user account cannot use the communication port correctly.
7. The apparatus of claim 5 or 6, wherein the third acquisition module is further configured to:
Acquiring port bandwidth of the optical modem, router port bandwidth and ONT negotiation rate from the OLT to the optical network terminal according to the identification information;
The judging module is further used for:
and determining whether the optical modem has a local area network line fault according to the port bandwidth of the optical modem, the port bandwidth of the router and the negotiation rate from the OLT to the ONT.
8. The apparatus of claim 7, wherein the third acquisition module is further configured to:
Determining a router corresponding to the light cat according to the identification information;
The judging module is further used for:
determining whether the local area network rate of the router corresponding to the light cat is lower than the rate corresponding to the subscription bandwidth of the first user account;
And if the local area network rate of the router corresponding to the optical modem is lower than the rate corresponding to the contracted bandwidth of the first user account, determining that the router corresponding to the optical modem has network line faults.
9. An electronic device, comprising: at least one processor and memory;
the memory stores computer-executable instructions;
The at least one processor is configured to execute the computer-executable instructions stored in the memory to implement the home terminal performance fault detection method according to any one of claims 1 to 4.
10. A computer-readable storage medium, wherein computer-executable instructions are stored in the computer-readable storage medium, which when executed by a computer, implement the home terminal performance fault detection method according to any one of claims 1 to 4.
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| Application Number | Priority Date | Filing Date | Title |
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| CN202211741101.5A CN118282498A (en) | 2022-12-30 | 2022-12-30 | Method and equipment for detecting performance faults of home terminal |
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|---|---|---|---|
| CN202211741101.5A CN118282498A (en) | 2022-12-30 | 2022-12-30 | Method and equipment for detecting performance faults of home terminal |
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| CN118282498A true CN118282498A (en) | 2024-07-02 |
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| CN202211741101.5A Pending CN118282498A (en) | 2022-12-30 | 2022-12-30 | Method and equipment for detecting performance faults of home terminal |
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